<p>Robert Half has partnered with a new client in their search for an Accounting/Office Manager! Reporting to the Owner, this position will be the primary accounting resource and oversee all accounting operations for two locations. Work hard, play hard is the motto! The team of 3 this candidate would oversee are a lighthearted bunch and are in search of a teammate who can add to their fun culture. Interviews being held before the holidays! For consideration and more detail please call Aislynn at 608-716-5643!</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Oversee all accounting functions for two dealership locations, including AP/AR, payroll, reconciliations, and general ledger management.</li><li>Prepare, review, and analyze monthly, quarterly, and annual financial statements, leading month-end and year-end closings.</li><li>Maintain effective internal controls, ensure compliance with company/OEM policies and accounting standards, and safeguard company assets.</li><li>Supervise, train, and evaluate office and accounting staff, fostering a collaborative, supportive team atmosphere.</li><li>Manage office operations: oversee deal processing, funding, titling, contract documentation, inventory controls, and expenses.</li><li>Drive process improvements and system accuracy.</li><li>Collaborate with leadership on budgeting and financial performance; maintain confidentiality and professionalism in all communications.</li></ul><p><br></p>
<p>Robert Half is partnering with a Milwaukee area real estate and development firm in the recruiting for a Senior Project Manager to lead and oversee commercial interior design projects from initial concept through completion. This role requires the ability to blend creative design knowledge with sharp project management expertise to ensure that designs meet both the aesthetic and functional needs of our clients while adhering to timelines and budgets. As the primary liaison between clients, internal teams, and external vendors, the ideal candidate will excel in communication, collaboration, and leadership.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop comprehensive project plans, including timelines, budgets, and resource allocation, tailored to commercial interior design projects.</li><li>Coordinate with clients to understand project goals, functionality, and aesthetic requirements, translating their vision into actionable plans.</li><li>Lead kick-off meetings to establish project expectations and deliverables.</li><li>Collaborate with design teams to create layouts, design concepts, and materials plans that align with the client’s vision and organizational goals.</li><li>Ensure that designs meet applicable building codes, safety regulations, and sustainable design practices.</li><li>Facilitate decision-making with clients regarding materials, furnishings, and color palettes.</li><li>Monitor project budgets and costs, ensuring expenditures stay within client-approved limits.</li><li>Negotiate contracts with vendors, contractors, and suppliers to achieve cost efficiencies without compromising quality.</li><li>Facilitate regular project reviews, incorporating client feedback as necessary to refine the design.</li><li>Conduct site visits to inspect the progress and quality of work, resolving issues as they arise.</li><li>Ensure all deliverables meet established standards for design, functionality, and client expectations.</li><li>Coordinate with vendors, manufacturers, and contractors to ensure timely delivery and installation of materials and furnishings.</li><li>Oversee adherence to health and safety regulations, building codes, and other compliance requirements.</li></ul>
<p>We are looking for a dedicated Billing Manager to oversee and enhance billing operations for a Waukesha, WI area organization. This role requires someone with strong leadership skills and a keen eye for detail to ensure the accuracy and efficiency of all billing processes. The ideal candidate will thrive in a fast-paced environment and demonstrate expertise in supervising teams and managing collections.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage the billing department, ensuring processes are efficient and accurate.</p><p>• Oversee the preparation and distribution of invoices, ensuring timely and precise billing.</p><p>• Monitor collections activities to ensure outstanding payments are resolved promptly.</p><p>• Develop and implement strategies to streamline billing functions and improve overall efficiency.</p><p>• Train, mentor, and supervise billing staff, fostering growth and teamwork.</p><p>• Analyze billing trends and generate reports to support decision-making and operational improvements.</p><p>• Collaborate with other departments to resolve billing discrepancies and enhance customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all billing activities.</p><p>• Address and resolve escalated billing issues to maintain client trust and satisfaction.</p><p>• Evaluate and update billing systems to align with organizational goals and technological advancements.</p>
<p>We are looking for an experienced Audit Manager to join a dynamic public accounting firm in Milwaukee, Wisconsin. This role offers a unique blend of growth opportunities, flexible work arrangements, and the potential for future partnership. If you are passionate about providing exceptional audit services while contributing to a collaborative and supportive workplace, this position is for you.</p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you. God Bless.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage audit engagements from planning to completion, ensuring adherence to established timelines and quality standards.</p><p>• Supervise and mentor audit staff, fostering development and maintaining high performance levels.</p><p>• Build and maintain strong client relationships by addressing inquiries, providing regular updates, and ensuring satisfaction.</p><p>• Review and finalize workpapers, financial statements, and audit deliverables, ensuring compliance with standards and accuracy.</p><p>• Handle complex technical issues and provide guidance on auditing and accounting standards.</p><p>• Collaborate with firm partners to strategize and improve client service delivery.</p><p>• Oversee the preparation and implementation of audit programs and procedures.</p><p>• Ensure compliance with regulatory requirements and industry standards throughout all engagements.</p><p>• Identify opportunities to improve audit processes and contribute to the firm’s growth initiatives.</p>
We are looking for an experienced Human Resources (HR) Manager to oversee and manage all aspects of our HR functions. This role is crucial in ensuring the effective administration of personnel policies, employee relations, compensation, benefits, and compliance with state and federal laws. The ideal candidate will be dedicated to fostering a positive workplace culture while driving organizational success through strategic HR initiatives.<br><br>Responsibilities:<br>• Develop and implement comprehensive HR policies and procedures to align with organizational goals.<br>• Manage employee relations by addressing workplace issues and fostering a positive and productive environment.<br>• Oversee compensation and benefits programs, ensuring competitiveness and compliance with relevant regulations.<br>• Lead labor relations activities, including negotiations and arbitration processes.<br>• Coordinate training and development initiatives to enhance employee skills and career growth.<br>• Ensure compliance with equal opportunity, affirmative action, unemployment compensation, and workers’ compensation regulations.<br>• Supervise payroll processes and ensure accurate and timely execution.<br>• Utilize HRIS systems to streamline HR operations and maintain accurate employee records.<br>• Facilitate onboarding processes to ensure smooth integration of new hires into the organization.<br>• Provide strategic HR advice to leadership to support organizational objectives.
<p>We are looking for an ERP Integration Manager (SAP-B1 specifically) to join our team in Oconomowoc, Wisconsin. In this Contract to permanent position, you will play a pivotal role in bridging the gap between business stakeholders and technical teams to deliver efficient, data-driven solutions. The ideal candidate will bring expertise in ERP analytics, leadership skills, and a commitment to continuous improvement across Finance, Supply Chain, and Manufacturing functions.</p><p><strong>THIS IS AN ONSITE POSITION. ANY CANDIDATE MUST BE WILLING TO RELOCATE OR LIVE IN TEH GREATER MILWAUKEE AREA.</strong></p><p><strong>WE WILL NOT ENTERTAIN ANY THIRD-PARTY APPLICANTS OR REMOTE CANDIDATES. <u>Please adhere to these simple requests.</u> </strong></p><p><br></p><p>Responsibilities:</p><p>• Lead cross-functional collaboration to design and implement data-driven solutions that align with business goals.</p><p>• Act as the primary liaison between business stakeholders and technical teams to ensure clear communication and smooth project execution.</p><p>• Develop and oversee training programs to support continuous improvement and user adoption of ERP analytics systems.</p><p>• Manage vendor and consultant relationships to ensure alignment with organizational strategies.</p><p>• Monitor and maintain IT systems, servers, and networks to ensure optimal performance and security.</p><p>• Define and implement enterprise-wide analytics strategies, including predictive and prescriptive analytics.</p><p>• Drive digital transformation initiatives, such as AI-driven analytics and automation.</p><p>• Lead the development of business intelligence reports and visualization platforms using tools like Tableau.</p><p>• Translate business requirements into actionable insights to support decision-making.</p><p>• Ensure data security, backup protocols, and disaster recovery procedures are robust and effective.</p>
We are looking for an experienced Director of Accounting to lead and oversee financial operations within our manufacturing organization in Waukesha, Wisconsin. This position requires a strong commitment to ensuring compliance with accounting standards and implementing best practices across policies and procedures. The ideal candidate will bring expertise in technical accounting, financial reporting, and team leadership.<br><br>Responsibilities:<br>• Manage and guide the transition to new organizational policies and procedures, ensuring seamless implementation.<br>• Evaluate and refine existing accounting processes to improve efficiency and accuracy.<br>• Conduct training sessions and provide clear communication to internal teams regarding updated standards and practices.<br>• Continuously review and optimize group accounting policies to maintain compliance with regulatory requirements.<br>• Stay updated on emerging accounting standards and oversee their integration into company practices.<br>• Prepare and review detailed financial statements, ensuring accuracy and compliance with applicable guidelines.<br>• Collaborate with cross-functional teams and external auditors to address technical accounting challenges.<br>• Ensure timely completion of month-end close activities, maintaining accuracy and adherence to deadlines.<br>• Utilize accounting tools such as BlackLine to support reconciliation and reporting processes.<br>• Provide strategic leadership to the accounting team, fostering growth and collaboration.
<p>Robert Half is partnering with a Franklin, WI area organization in recruiting for a Payroll Specialist to oversee bi-weekly payroll processing and assist with a variety of general ledger tasks. The ideal candidate will bring a strong understanding of accounting principles and payroll systems to contribute to the smooth operation of the company’s accounting functions.</p><p><br></p><p>This is a permanent placement opportunity offering a generous compensation package including health insurance, dental, vision, generous time off and 401k matching.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and execute payroll operations, ensuring timely and accurate employee payments.</li><li>Calculate wages, deductions, overtime, and benefits contributions while ensuring compliance with federal, state, and local labor laws.</li><li>Maintain accurate payroll records and respond to employee inquiries or discrepancies promptly.</li><li>Prepare, review, and post journal entries related to payroll, benefits, and other accounting transactions into the general ledger.</li><li>Ensure compliance with accounting standards and procedures for accurate financial reporting.</li><li>Assist the Accounting Manager with monthly bank account, payroll account, and general ledger reconciliations to maintain accuracy in financial records.</li><li>Investigate and resolve discrepancies promptly to ensure alignment in the financial data.</li><li>Support the Accounting Manager in conducting regular reviews of fixed asset records for accuracy.</li><li>Prepare payroll and accounting reports for management review according to company guidelines.</li><li>Communicate professionally and effectively with the broader finance and HR teams to support interdepartmental processes</li></ul>
<p>We are seeking an experienced <strong>PLM Solutions Architect</strong> to lead a full lifecycle Product Lifecycle Management (PLM) implementation. This is a highly visible, business-critical initiative that will establish a single source of truth for product data across the organization.</p><p><br></p><p>The Project Manager will guide the project from vendor selection through implementation, driving communication, managing change, and ensuring alignment across technical and business teams. Ideal candidates have successfully managed end-to-end software implementations and bring hands-on PLM experience.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Lead the full lifecycle of a PLM implementation—from alignment and vendor selection through design, build, testing, and deployment</li><li>Serve as the primary driver of communication across business, engineering, product, and technical stakeholders</li><li>Oversee change management activities and ensure teams are prepared for process and workflow transitions</li><li>Identify risks, remove roadblocks, and maintain momentum through all phases of the project</li><li>Coordinate with technical teams supporting both legacy systems and the new PLM platform</li><li>Provide structured documentation, project tracking, and executive-level reporting</li><li>Ensure the implementation establishes a unified, standardized approach for product data and workflows</li></ul><p><br></p>
<p><strong>Position Overview</strong></p><p>Robert Half is seeking an IT support professional with experience in IT Service Management, SAP support, and business analysis for our client in the Madison area. In this SAP Support Analyst role your responsibilities include evaluating and analyzing SAP Help Desk requests, resolving incidents, gathering business requirements for larger projects, assigning tasks to SAP team members, and coordinating to ensure timely completion of incidents and change requests. </p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Monitor the SAP Help Desk daily and assess new incidents to determine proper resolution steps.</li><li>Resolve SAP incidents when possible and escalate complex issues appropriately.</li><li>Gather and analyze business requirements from stakeholders for requests requiring larger enhancements or changes.</li><li>Assign and track SAP Help Desk tasks for internal team members and offshore support.</li><li>Coordinate with SAP and offshore teams to ensure timely completion of incidents and changes.</li><li>Support SAP and other business/technology teams during design, development, and delivery to ensure scalable and robust solutions.</li><li>Identify, assess, and mitigate risks associated with solutions/designs.</li><li>Motivate and collaborate with team members outside direct authority to meet SAP Help Desk milestones and deliverables.</li><li>Communicate effectively with consultants and work closely in a global team environment.</li><li>Perform other duties as requested by the Director of SAP.</li></ul>
<p>We are looking for an experienced Investment/Portfolio Manager to join a boutique law firm located in Lake Geneva, Wisconsin. In this role, you will oversee equity portfolios for high-net-worth and ultra-high-net-worth clients, including personal trusts, partnerships, and foundations. This position offers a unique opportunity to coordinate with external investment managers and brokers while ensuring tailored financial solutions for sensitive client relationships.</p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you. God Bless.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize equity portfolios for personal trusts, partnerships, and foundations, ensuring alignment with client goals.</p><p>• Oversee cash flow requirements and manage cash investments for trust accounts, foundations, and partnerships.</p><p>• Monitor portfolio holdings and provide updates on market trends, news, and relevant financial insights to trustees.</p><p>• Collaborate with external brokers to implement investment decisions, handle trust funding, distributions, and charitable donations.</p><p>• Establish and maintain strong relationships with external investment managers, ensuring seamless coordination.</p><p>• Prepare detailed investment performance reports and present findings to clients and stakeholders.</p><p>• Actively contribute to meeting client needs by adapting to various responsibilities within a small and dynamic team.</p><p>• Ensure compliance with relevant regulations and tax laws governing trust investments and accounting.</p><p>• Utilize niche software tools and platforms, including Bloomberg and Morningstar, to support portfolio management efforts.</p>
<p>Are you a highly motivated, team-oriented professional with a passion for leadership and accounting in a dynamic and fast-paced environment? Robert Half is proud to partner with a growing private equity client in their search for a <strong>Controller</strong>. This is an exciting opportunity to join a high-performing organization and make a direct impact on the success of their business.</p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you. God Bless.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>As the <strong>Controller</strong>, you will:</p><ul><li>Lead, develop, coach, and maintain the accountability of the accounting team.</li><li>Oversee the Credit and Collections team (CFS) and Accounts Receivable processes.</li><li>Ensure the safe custody of assets, financial records, and corporate documents.</li><li>Manage and improve accounting policies, procedures, and controls.</li><li>Handle treasury management and oversee cash flow.</li><li>Supervise payroll operations and ensure accuracy and compliance.</li><li>Administer the employee 401(k) benefit plan and exercise full ownership.</li><li>Oversee and maximize the utilization of the Sage Intacct G/L System, ensuring it provides critical insights for the business.</li><li>Manage business insurance policies and maintain compliance.</li><li>Take full responsibility for the monthly close process, providing accurate and timely financial reporting.</li><li>Act as a point of contact for the annual audit, working with external auditors to ensure successful completion.</li><li>Oversee income tax functions and coordinate with external accounting firms for tax preparation and filing.</li><li>Collaborate with the Director of FP& A on monthly forecasting, annual financial planning, and financial reporting.</li><li>Work with functional department heads to monitor and manage monthly expenditures and budgets.</li><li>Provide leadership with key financial insights to support informed, strategic business decisions.</li><li>Drive process improvements and kaizen initiatives in the accounting team.</li><li>Perform other ad hoc duties as needed.</li></ul><p><br></p>
<p><strong>HR Generalist role in Madison, WI. For immediate consideration contact Jon Wright at 608-338-1052.</strong></p><p><br></p><p>Robert Half is working with a well-respected manufacturing company to find an HR Generalist to join their team. This role will lead and oversee all aspects of HR and safety within the organization. The ideal candidate will drive initiatives across employee relations, compensation, benefits, payroll, and policy development while ensuring compliance with regulations and fostering a positive workplace culture.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee the full spectrum of human resources functions, including recruitment, compensation, and benefits administration.</p><p>• Develop and implement HR policies and procedures to maintain compliance and align with organizational goals.</p><p>• Direct employee relations efforts to foster a positive and collaborative work environment.</p><p>• Supervise payroll operations, ensuring accuracy and adherence to deadlines.</p><p>• Lead new employee onboarding and orientation programs to ensure a seamless integration into the company.</p><p>• Design and deliver training programs to support employee growth and development.</p><p>• Monitor and manage the department budget to ensure effective allocation of resources.</p><p>• Provide guidance on compensation strategies and benefits packages to attract and retain top talent.</p><p>• Ensure compliance with legal and regulatory requirements related to HR practices.</p><p>• Collaborate with leadership to align HR initiatives with overall business objectives.</p>
<p><strong>Material Coordinator – Horicon, WI</strong></p><p>Hours: Monday–Friday, 5:00 AM–1:30 PM (potential for overtime on weekdays and weekends)</p><p><br></p><p>Are you detail-oriented, computer-savvy, and looking to leverage your experience in manufacturing in a fast-paced environment? We’re on the hunt for an<strong> organized and resourceful Material Coordinator </strong>to join a team supporting production operations in Horicon, WI. This role offers excellent opportunities for professional growth and development, with potential for a long-term extension. If you’re ready to roll up your sleeves and make an impact, let's connect today!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate material flow processes, including Kanbans, Demand Flow, Lean Manufacturing, and Just-In-Time practices.</li><li>Analyze complex data sets to assess operations and resolve issues efficiently (Power BI experience is a definite plus!).</li><li>Collaborate across teams to address challenges and drive material planning success.</li><li>Ensure inventory, materials management, and manufacturing systems operate seamlessly to support production demands.</li><li>Maintain safety protocols by properly wearing metatarsal guard shoes, safety glasses, gloves, ear plugs, and bump caps in designated areas.</li></ul><p><strong>Why Join Us?</strong></p><p>We offer a dynamic opportunities to empower employees through collaboration, skill-building, and continuous development opportunities. This position is approved for a one-year duration, with potential for extension. Local candidates are preferred to ensure seamless integration with production demands.</p><p><br></p><p>Apply now and become a valuable part of a hardworking, innovative team committed to excellence in materials coordination! Lydia, Christin and Erin are great points of contact for this role! </p>
<p><strong>For immediate consideration, please contact Courtney Syverson, Recruiting Manager at 608-259-1164</strong></p><p><br></p><p>We are looking for an experienced HR Generalist/Administrative Assistant to join our team in Madison, Wisconsin. This role will involve managing various human resources functions including employee relations, benefits administration, payroll assistance and onboarding processes. The ideal candidate will have a strong background in HR practices and a commitment to fostering a positive and productive work environment.</p><p><br></p><p>Responsibilities:</p><p>• Administer onboarding procedures to ensure new hires are welcomed and equipped to excel in their roles.</p><p>• Oversee benefits administration, including enrollment, changes, and communication with employees.</p><p>• Process payroll accurately and in a timely manner while maintaining compliance with regulations.</p><p>• Support HR administrative tasks such as maintaining employee records and managing documentation.</p><p>• Schedule and coordinate meetings, interviews, and training sessions to ensure smooth operations.</p><p>• Utilize HRIS systems to maintain data integrity and streamline HR processes.</p><p>• Assist in creating and implementing HR policies and procedures to align with organizational goals.</p><p>• Provide guidance and support to employees regarding HR-related inquiries and issues.</p>
We are looking for a skilled Tax Preparer to join our team in Lake Geneva, Wisconsin, on a contract basis. This role is ideal for someone with experience in preparing complex fiduciary and partnership income tax returns, who is eager to contribute to a boutique legal firm specializing in estate planning and taxation. As part of this position, you will play a key role in assisting high-net-worth clients with their federal and state tax filing needs.<br><br>Responsibilities:<br>• Prepare a variety of federal and state income tax returns, including Forms 1041, 1065, and 990-PF.<br>• Develop and implement tax-planning strategies to optimize client outcomes.<br>• Conduct research on tax-related matters to ensure compliance and accuracy.<br>• Review and process quarterly estimated tax payments for clients.<br>• Collaborate on trust accounting practices, including preparation of estate and gift tax returns.<br>• Assist with bookkeeping and billing activities as needed.<br>• Maintain proficiency in ProSystem fx tax preparation software to ensure efficient workflow.<br>• Support the firm during busy tax filing seasons by managing increased workloads.<br>• Work closely with partners and the tax manager to meet client needs effectively.
We are looking for a skilled Staff Accountant to join our team in Franklin, Wisconsin. This long-term contract position focuses on sales and use tax compliance, general ledger reconciliations, and ensuring accurate financial reporting across multiple jurisdictions. If you excel in accounting processes and enjoy working with data, this opportunity is tailored for you.<br><br>Responsibilities:<br>• Prepare and submit monthly sales and use tax returns for multiple states and local jurisdictions.<br>• Validate and reconcile sales tax data to ensure accurate and timely filings.<br>• Perform general ledger reconciliations related to tax accounts and resolve discrepancies.<br>• Analyze transaction data to assess taxability and verify proper application of tax rates.<br>• Manage and update tax exemption certificates in alignment with company policies.<br>• Support month-end closing activities by preparing reconciliations and schedules for tax accounts.<br>• Collaborate with internal teams to address sales tax inquiries and provide data as needed.<br>• Maintain compliance with state and local tax regulations through meticulous record-keeping.<br>• Assist the Tax Manager and contribute to a cohesive tax team environment.
<p>We are looking for an experienced Administrative Assistant to join our team in Sun Prairie, Wisconsin. This <strong>contract</strong> position requires a dedicated, detail-oriented individual to manage front desk operations while providing exceptional customer service and administrative support. You will play a key role in maintaining a welcoming environment, supporting office functions, and ensuring compliance with company policies.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact at the front desk, welcoming visitors and ensuring compliance with physical security protocols.</p><p>• Manage meeting room bookings and coordinate catering services based on company needs.</p><p>• Respond to inquiries in a timely and attentive manner via the designated inbox.</p><p>• Maintain a clean and organized reception area to uphold a high standard of corporate image.</p><p>• Assist with onboarding processes, including access card management and basic administrative tasks for new employees.</p><p>• Monitor and replenish inventory levels for office supplies, kitchen consumables, and other essentials.</p><p>• Liaise with suppliers and contractors to address maintenance and operational requirements.</p><p>• Utilize intermediate Excel and PowerPoint skills to support data collection and reporting for departmental metrics.</p><p>• Ensure compliance with all legal and regulatory standards related to office operations.</p><p>• Report any faults or required repairs promptly to maintain a safe and functional workspace.</p>
<p>Are you an experienced <strong>Technical Support</strong> professional who thrives in a fast-paced, customer-facing environment? Our client is expanding their team to better support a growing external user base and reduce current ticket volume. This role sits between Tier 2 and Tier 3 support and involves deeper troubleshooting—not simple password resets.</p><p><br></p><p><strong>Schedule: Sunday through Thursday or Tuesday through Saturday</strong></p><p>West Coast & Midwest Hours coverage would be ideal: 9 hour day, with 1 hour lunch- 7 am- 7 pm CST is the coverage times, so hours between then.</p><p><br></p><p><strong>What You’ll Do</strong></p><p><br></p><p>In this Technical Support II role, you’ll provide high-quality end user support in a 24/7 environment. The team typically resolves 25–35 tickets per week, though current volume is 10–15 per day and rising. You will handle complex issues requiring advanced troubleshooting, long phone calls (often 30+ minutes), and strong customer service skills.</p><p><br></p><p>You’ll support customers through multiple channels—including phone, chat, and ticketing—using tools such as ZenDesk and Genesis. Multitasking is critical as you move fluidly between calls, chats, and email tickets.</p><p><br></p><p>Key Responsibilities</p><ul><li>Deliver Tier 2/3 SaaS application support to external customers</li><li>Troubleshoot complex technical issues, including platform connectivity and IoT-related problems</li><li>Handle support cases through phone, chat, and ticketing systems</li><li>Clearly document all steps, actions, and outcomes in the ticketing system</li><li>Follow established incident management processes and escalate appropriately</li><li>Provide exceptional customer service to a diverse global customer base</li><li>Collaborate with team members to identify trends and recommend improvements</li></ul><p><br></p><p><br></p>
Key Responsibilities:<br>• Serve as the primary technical lead for assigned clients, owning the client relationship and their IT environment.<br>• Design, configure, and maintain infrastructure components, including servers, networks, firewalls, and backup systems.<br>• Implement and support cloud services such as Azure, M365, and SharePoint.<br>• Perform server migrations, virtualization deployments, and network upgrades (on-prem and cloud).<br>• Provide Tier 2/3 support and mentorship to Helpdesk and NOC teams.<br>• Conduct proactive maintenance and infrastructure health checks.<br>• Guide clients through cybersecurity improvements including MFA, endpoint protection, DR/BC strategies, and regulatory compliance (HIPAA, PCI, CMMC, etc.).<br>• Participate in Strategic Business Reviews with Account Executives and translate business needs into technical solutions.<br>• Stay current on emerging technologies, be a champion for internal ITSM/ITIL practices and contribute to a culture of continuous learning.<br>________________________________________<br>Required Qualifications:<br>• 4+ years of experience in IT infrastructure, preferably in an MSP or consulting environment.<br>• Strong technical proficiency in:<br>o Windows Server/Desktop (2019+)<br>o Microsoft 365, Azure, SharePoint<br>o Firewalls, VLANs, VPNs, switching (Meraki/Cisco)<br>o Backup and DR platforms (Veeam, Datto, ArcServe)<br>o Endpoint security (SentinelOne, CrowdStrike, Microsoft Defender P2)<br>• Hands-on experience with virtualization (VMware, Hyper-V).<br>• Expert understanding of ITSM/ITIL processes and methodology and incident/change management.<br>• Proficiency working with tools such as DUO, Meraki, StarWind, Supermicro, and Datto.<br>• Excellent documentation, time management, and client communication skills.<br>• Deep curiosity that leads to positive business outcomes for both clients and SSR.<br>• Servant-based, positive attitude toward solving client issues with a genuine desire to help. NO EXCEPTIONS!!!<br>________________________________________<br>Preferred Qualifications:<br>• IT certifications such as Azure Administrator Associate, CompTIA Security+, Cisco/Meraki, VMware VCP, or Microsoft MCP/MCSA.<br>• ITIL/ITSM certification.<br>• Familiarity with compliance standards (HIPAA, PCI, ITAR, CMMC, NIST 800-171).<br>• Experience leading small-to-mid scale IT projects and client engagements in a combination of on-premise and cloud-based environments.
<p><em>The salary range for this position is $80,000-$85,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The holiday season is upon us! Want to be with a company that will ensure you get to enjoy it? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Job Description</strong></p><p>The Associate will be responsible for day-to-day accounting functions required to produce monthly financial statements for RV & Boat repair business. They will report to the Controller and be detail oriented, noting that accuracy and timeliness will be imperative in the completion of the workload. The Associate will be located in Chicago, IL and enjoy the workplace flexibility of Corporate Employees who work a hybrid schedule with at least 3 days in the office.</p><p><br></p><p><strong>Essential Job Responsibilities</strong></p><p>Shall consist of, but are not limited to the following:</p><ul><li>Prepare monthly, quarterly and year-end financial statements and reporting packages with required supporting documentation for all assigned entities by due dates</li><li>Maintain, review and analyze general ledger accounts in connection with financial reporting processes</li><li>Perform analysis of various balance sheet and income statement accounts to identify irregularities</li><li>Ensure that all bank accounts are reconciled daily and follow-up on reconciling items on a timely basis</li><li>Calculate and post expense accruals with high level of accuracy</li><li>Maintaining amortization schedules and recording of accruals</li><li>Responsible for the preparation of the balance sheet reconciliations for assigned properties</li><li>Reconcile and process intercompany transactions on a monthly basis</li><li>Prepare all monthly property management fee calculations and posting charges to respective properties</li><li>Manage, reconcile and process AP transactions</li><li>Assist the Controller with preparation of monthly cashflow tracking and annual budgets</li></ul>
<p>We are looking for an experienced Senior Accountant to join our team in Lake Geneva, WI. This role will focus on ensuring the accuracy and integrity of financial data while driving improvements in accounting processes. The ideal candidate will possess strong analytical skills and a collaborative mindset to support financial decision-making and reporting.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review month-end financial statements, including balance sheets, income statements, and cash flow statements, ensuring compliance with organizational standards.</p><p>• Conduct thorough reconciliations of balance sheets during month-end processes.</p><p>• Post journal entries accurately and on time, including adjustments for accruals, prepaids, and other financial transactions.</p><p>• Partner with teams across the organization to identify reporting requirements and implement process improvements using technology.</p><p>• Analyze financial data to provide actionable insights and recommendations to senior management.</p><p>• Assist in the development of financial forecasts and annual budgets by evaluating past trends and current performance.</p><p>• Ensure adherence to corporate financial policies, accounting standards, and internal controls.</p><p>• Lead initiatives to enhance accounting efficiency and accuracy through process optimization and technology adoption.</p>
We are looking for an experienced Data/Information Architect to join our team in Janesville, Wisconsin, on a contract-to-permanent basis. In this role, you will be responsible for designing and implementing data architecture solutions that ensure data quality, integrity, and accessibility. This position requires a strong understanding of data mapping, report building, and integration tools to support the organization's data-driven initiatives.<br><br>Responsibilities:<br>• Develop and maintain complex reports and queries to support data analysis and business intelligence needs.<br>• Perform detailed data mapping to identify sources, logic, and relationships within the organization’s data environment.<br>• Utilize Azure Data Factory and other integration tools to streamline data integration processes.<br>• Ensure data quality and integrity through effective data cleansing and validation techniques.<br>• Collaborate with cross-functional teams to design scalable data architectures using Microsoft technologies.<br>• Work with D365 and other cloud ERP systems to enhance data management capabilities.<br>• Leverage Power BI for advanced reporting and visualization.<br>• Optimize the organization’s use of Snowflake and other data platforms to improve performance.<br>• Implement ETL processes to support data migration and transformation efforts.<br>• Provide technical expertise in managing and improving the organization's Microsoft-based data environment.
We are looking for a highly skilled Senior Product Designer to join our team and lead the creation of user-centered digital experiences. In this role, you will utilize your expertise to design impactful solutions that align with our organizational goals while enhancing user satisfaction. This position involves close collaboration with cross-functional teams, including product managers, developers, UX writers, and researchers, to ensure seamless design implementation. As this is a long-term contract opportunity, you will contribute to ongoing improvements and innovation across our digital products.<br><br>Responsibilities:<br>• Develop innovative solutions that meet both user needs and organizational objectives, leveraging tools like Figma and Jira within agile processes.<br>• Apply human-centered design principles to address common challenges, optimizing functionality and engagement across digital products.<br>• Tackle specific design problems such as process optimization and user engagement improvements based on input from team leads and stakeholders.<br>• Present and justify design decisions confidently to team members and senior stakeholders, ensuring alignment and clarity.<br>• Facilitate collaboration within cross-functional teams through effective communication and storytelling, fostering trust and strong relationships.<br>• Mentor less experienced designers by providing guidance on methodologies, best practices, and career development.<br>• Demonstrate leadership by modeling key competencies such as teamwork, delivering outcomes, and fostering a positive work environment.<br>• Support a culture of continuous improvement and employee engagement, contributing to exceptional client experiences.<br>• Uphold organizational values and purpose, maintaining trust and reputation through high-quality design solutions.
We are looking for a skilled Collections Specialist to join our team on a contract basis in Hartland, Wisconsin. This position offers an exciting opportunity to contribute to the organization by managing accounts receivable and ensuring efficient collections processes. The role requires someone detail-oriented and proactive, capable of delivering results in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee customer accounts and actively follow up on overdue balances to ensure timely collections.<br>• Reconcile open receivables across multiple systems, ensuring accuracy in financial records.<br>• Validate and clean historical data to maintain integrity during system transitions.<br>• Analyze and track accounts receivable using Excel to monitor payment statuses and trends.<br>• Collaborate with internal teams to address billing discrepancies and resolve missing documentation.<br>• Implement process improvements to optimize collection workflows and enhance reporting capabilities.<br>• Utilize expertise in Service Titan or similar accounting systems to streamline operations.<br>• Develop and maintain aging reports to track outstanding balances and payment progress.<br>• Ensure compliance with company policies and procedures during all collection activities.
