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3 results for It Manager in Janesville, WI

IT Support Manager

Madison, WI
onsite
Permanent / Full Time
85000 - 105000 USD / Yearly
Robert Half is seeking an IT Support Manager to lead IT support and service delivery for our client in the Madison area. This role will manage a team of IT support professionals, serve as the primary IT contact for plant leadership, and oversee Service Desk performance, technical escalations, endpoint management, and IT support across multiple locations. This is a hands-on leadership role for someone who can manage people and processes while also troubleshooting technical issues and coordinating with other IT teams. What You'll Do<ul><li>Lead daily Service Desk operations, including ticket queues, staffing, SLAs, escalations, and service quality.</li><li>Supervise, coach, and develop IT support staff through goal setting, one-on-ones, performance management, and technical development.</li><li>Serve as the primary IT support contact for plant leadership and production teams.</li><li>Manage escalations for complex technical and plant-impacting issues, coordinating with Infrastructure, Security, Applications, ERP, vendors, and other IT teams.</li><li>Coordinate IT support across manufacturing locations, including onsite coverage, remote support, equipment moves, technology rollouts, and plant projects.</li><li>Support plant-facing technology including PCs, laptops, scanners, printers, mobile devices, label printing, and other production endpoints.</li><li>Manage the ITSM platform and Service Desk KPIs, using ticket trends and performance data to identify recurring issues and improve support.</li><li>Oversee end-user asset lifecycle management, including procurement, imaging, deployment, refresh, retirement, and secure disposal.</li><li>Maintain accurate asset records and leverage Microsoft Intune for endpoint management and lifecycle tracking.</li><li>Provide hands-on second-level technical support for Windows endpoints, hardware, software, peripherals, and basic networking.</li><li>Coordinate technology changes around production schedules, outage windows, and business priorities.</li><li>Leverage Microsoft Copilot and other AI tools to improve support efficiency, documentation, and ticket analysis.</li><li>Manage vendor relationships and warranty repairs as needed.</li><li>Participate in on-call support and travel between manufacturing locations as needed.</li></ul>
2026-08-13T00:00:00Z

General Manager

Fort Atkinson, WI
onsite
Permanent / Full Time
180000 - 220000 USD / Yearly
Drive Growth. Build Teams. Make an Impact.We’re seeking a hands-on leader who can accelerate revenue, strengthen customer relationships, and align sales, marketing, and operations to deliver exceptional results. This is a high-visibility leadership role for someone who thrives on winning new business, developing teams, and turning strategy into measurable growth. For consideration, please apply with your most up to date resume (in confidence). Must be located within commuting distance to Fort Atkinson. Responsibilities:<ul><li>Lead and execute the company’s revenue growth strategy, including sales planning, forecasting, pipeline management, and performance reporting.</li><li>Coach and develop the sales team and external rep partners to drive accountability, exceed targets, and expand market reach.</li><li>Personally pursue and close new business while deepening relationships within key accounts.</li><li>Shape go-to-market, pricing, and account strategies through customer insight, market intelligence, and competitive analysis.</li><li>Oversee marketing initiatives that elevate brand awareness, generate qualified leads, and clearly communicate technical capabilities to customers.</li><li>Own the quoting process to ensure proposals are accurate, competitive, timely, and aligned with customer needs and production realities.</li><li>Lead customer service operations to deliver responsive support, smooth order execution, and strong customer retention.</li><li>Partner closely with manufacturing and cross-functional leaders to align customer commitments with operational performance, continuous improvement, and quality standards.</li></ul>
2026-08-14T00:00:00Z

IT Infrastructure Supervisor

Madison, WI
onsite
Permanent / Full Time
120000 - 150000 USD / Yearly
Robert Half is seeking an IT Infrastructure Supervisor on behalf of our client in Madison, WI. This is a hands-on leadership role responsible for overseeing a team of infrastructure professionals while contributing to the design, support, and improvement of the organization's technology environment. The ideal candidate brings a combination of technical expertise, leadership experience, and a passion for developing team members while driving operational excellence. What You'll Do<ul><li>Lead, mentor, and develop a team responsible for infrastructure and operational support.</li><li>Manage team priorities, project assignments, and day-to-day workload.</li><li>Serve as an escalation point for complex technical issues and critical incidents.</li><li>Support and improve server, network, cloud, and infrastructure environments.</li><li>Drive automation, system reliability, and operational efficiency initiatives.</li><li>Oversee monitoring, incident response, disaster recovery, and business continuity efforts.</li><li>Participate in infrastructure projects, upgrades, and technology improvements.</li><li>Help establish standards, processes, and best practices across the IT environment.</li><li>Collaborate with leadership and technical teams to support organizational goals.</li><li>Participate in hiring, onboarding, performance management, and career development activities.</li></ul>
2026-07-29T00:00:00Z