<p>We are seeking a <strong>Senior Systems Administrator</strong> to maintain and optimize our IT systems, servers, and cloud infrastructure, ensuring reliability, security, and scalability.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer Windows and Linux servers, Active Directory, and virtualization platforms.</li><li>Implement and manage backups, disaster recovery, and system monitoring.</li><li>Deploy software updates, patches, and security configurations.</li><li>Troubleshoot complex server and application issues.</li><li>Collaborate with networking and security teams for integrated IT solutions.</li><li>Document system configurations, policies, and operational procedures.</li></ul><p><br></p>
<p><strong>Overview:</strong></p><p> We are looking for a <strong>Senior Network Administrator</strong> to manage day-to-day operations of our network infrastructure, ensure uptime, and optimize performance across multiple sites.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer and monitor enterprise network devices, firewalls, switches, and routers.</li><li>Troubleshoot and resolve complex network issues to maintain high availability.</li><li>Configure VLANs, VPNs, and routing protocols for LAN/WAN connectivity.</li><li>Implement and maintain network security policies and access controls.</li><li>Maintain network documentation and support disaster recovery planning.</li><li>Collaborate with IT teams and third-party vendors for network upgrades and projects.</li></ul><p><br></p>
We are looking for an experienced Systems Engineer to join our team in Jacksonville, Florida. This role requires a skilled individual with attention to detail to analyze customer needs, design system solutions, and ensure seamless integration. You will play a key part in driving technical excellence and delivering high-quality outcomes for our clients.<br><br>Responsibilities:<br>• Generate requirements traceability matrices based on customer specifications, statements of work, or other documentation.<br>• Design system architecture solutions by leveraging a broad understanding of hardware and software capabilities.<br>• Provide project updates and address engineering issues during Systems Engineering Technical Review events and In-Progress Reviews.<br>• Conduct both early-stage testing on pre-release products and on-site testing at customer locations.<br>• Oversee the installation and testing processes at customer sites, providing regular status reports.<br>• Collaborate with the marketing team to develop accurate and detailed technical proposals and responses to Requests for Information (RFIs).<br>• Estimate the level of effort required for training device development based on customer needs.<br>• Ensure the proper handling and safekeeping of government-furnished equipment and materials.<br>• Perform additional tasks as required to support project and organizational goals.
<p>We are looking for a highly skilled Network Engineer to join our team in Jacksonville, Florida. This role involves designing, implementing, and maintaining robust network systems to support business operations while ensuring security and scalability. As this is a long-term contract position, it offers stability and the opportunity to work on cutting-edge technologies.</p><p><br></p><p>Responsibilities:</p><p>• Develop, configure, and maintain network systems, ensuring optimal performance and security.</p><p>• Manage and troubleshoot Cisco routers, switches, and firewalls, including Meraki devices.</p><p>• Implement and maintain network security measures such as firewall rules, VPNs, and access controls.</p><p>• Monitor network performance, identify potential issues, and implement proactive solutions.</p><p>• Administer on-premise phone systems and cloud VoIP platforms</p><p>• Provide advanced technical support for network-related problems, including participation in on-call rotations.</p><p>• Maintain detailed documentation of network configurations, processes, and updates.</p><p>• Collaborate with cross-functional teams to align network infrastructure with organizational needs.</p>
<p>We are seeking a <strong>Senior Network Engineer</strong> to design, implement, and maintain enterprise network infrastructure. The ideal candidate will ensure optimal performance, security, and scalability across LAN, WAN, and cloud-connected networks.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, deploy, and maintain enterprise network infrastructure (routers, switches, firewalls, VPNs).</li><li>Monitor network performance, troubleshoot complex issues, and implement proactive solutions.</li><li>Configure and optimize network security policies, ACLs, and firewalls.</li><li>Lead network upgrade and migration projects, including cloud integration (Azure/AWS).</li><li>Collaborate with cross-functional teams to support application and IT services.</li><li>Maintain documentation for network topology, configurations, and policies.</li><li>Mentor junior network engineers and provide technical guidance.</li></ul><p><br></p>
<p>We are seeking a <strong>Senior Help Desk Analyst</strong> to provide advanced end-user support and serve as an escalation point for complex technical issues. This role blends hands-on troubleshooting with mentorship, process improvement, and close collaboration with infrastructure and security teams.</p><p>If you enjoy solving challenging problems, supporting junior analysts, and improving IT service delivery, this role offers both impact and growth.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 2 / Tier 3 support for end-user technical issues</li><li>Act as an escalation point for unresolved Tier 1 tickets</li><li>Troubleshoot complex Windows 10/11, Microsoft 365, and application issues</li><li>Manage and support Active Directory, Azure AD / Entra ID, and Group Policy</li><li>Support Microsoft 365 services including Exchange Online, Teams, OneDrive, and SharePoint</li><li>Diagnose basic networking issues (DNS, DHCP, VPN, TCP/IP)</li><li>Support hardware, printers, peripherals, and mobile devices</li><li>Mentor and guide junior Help Desk analysts</li><li>Assist with onboarding/offboarding and access provisioning</li><li>Document solutions, improve knowledge base articles, and refine SOPs</li><li>Work closely with Systems, Network, and Security teams on escalations</li></ul><p><br></p>
<p>Our client is seeking an experienced <strong>Network Engineer</strong> with strong hands-on experience supporting and maintaining Cisco network environments. This role will focus heavily on Cisco routing, switching, firewalls, and network security. You’ll join a collaborative IT team supporting enterprise infrastructure, troubleshooting complex issues, and implementing network improvements.</p>
<p><br></p><p><strong>Technical Team Lead</strong></p><p>The Technical Team Lead is a hands-on leader who works closely with the technical support team, motivating and coaching them to deliver exceptional service.</p><p><br></p><p><strong>Duties/Responsibilities:</strong></p><ul><li>Provide resolution for escalated service tickets.</li><li>Serve as a liaison between analysts and upper management.</li><li>Conduct ongoing coaching and development of the team through call listening and feedback.</li><li>Work with clients to evaluate and resolve technical issues.</li><li>Assess user needs to analyze, recommend, and implement changes.</li><li>Configure and support system changes within the team’s scope of responsibility.</li><li>Develop and maintain knowledge of all systems, applications, and security protocols.</li><li>Update the knowledge base as approved by management.</li><li>Monitor and respond to emails and site chat, and train others on these functions.</li><li>Answer calls related to device issues, troubleshoot, and escalate tickets for repairs when necessary.</li><li>Recommend upgrades, repairs, new applications, and equipment testing with management approval.</li><li>Assist in training new analysts and identify training needs for tenured team members, providing coaching as needed.</li></ul><p><br></p><p><strong>Required Skills/Abilities:</strong></p><ul><li>Proficiency in English with excellent oral and written communication skills.</li><li>Strong customer focus and professional customer service skills.</li><li>Resourceful and able to take initiative in a dynamic environment.</li><li>Ability to troubleshoot technical problems effectively and efficiently.</li><li>Advanced knowledge of computer and server hardware.</li><li>Highly motivated, detail-oriented, self-driven, and reliable.</li><li>Strong active listening and interpersonal skills.</li><li>Ability to motivate and inspire team members.</li><li>Excellent leadership skills.</li></ul><p><br></p><p><strong>Education and Experience:</strong></p><ul><li>Bachelor’s Degree in Computer Services or related field preferred.</li><li>At least 3 years of experience in a Tier 2 technical support role.</li></ul><p><br></p>
We are looking for an experienced IT Director to lead technological initiatives and manage IT operations in Jacksonville, Florida. The ideal candidate will have a strong background in technology leadership within industries such as supply chain, manufacturing, or electrical energy services. This role requires a strategic thinker capable of driving innovation and ensuring the seamless integration of systems and processes.<br><br>Responsibilities:<br>• Oversee IT operations, including infrastructure management, cybersecurity, cloud computing, and disaster recovery planning.<br>• Develop and implement enterprise-wide policies to support technology infrastructure and ensure compliance.<br>• Lead the integration and optimization of software platforms and workflows to enhance organizational productivity.<br>• Manage the implementation of supply chain, warehouse, and financial management solutions.<br>• Drive innovation by fostering the adoption of artificial intelligence and advanced data analytics.<br>• Develop and present business cases for technological investments, including buy, build, and service decisions.<br>• Negotiate contracts, optimize licensing agreements, and maintain strong vendor relationships to ensure service quality.<br>• Provide leadership in engineering, data collection, and the monitoring of remote operation centers and assets.<br>• Establish IT strategies and roadmaps to align technology initiatives with business objectives.<br>• Supervise helpdesk operations and support services to maintain high levels of user satisfaction.
