We are looking for a skilled Business Analyst to join our team in Jacksonville, Florida. This position offers a contract with the possibility of transitioning into a long-term role based on performance. The ideal candidate will bring expertise in financial analysis, process improvement, and software systems to effectively support organizational goals.<br><br>Responsibilities:<br>• Conduct detailed financial analysis, including cash flow forecasting, budgeting, and variance analysis.<br>• Create and maintain reports such as KPI dashboards and trial balance summaries.<br>• Collaborate with cross-functional teams to identify and address gaps in processes, utilizing Agile Scrum methodologies.<br>• Analyze trends and provide actionable insights to improve business operations.<br>• Participate in month-end and annual close processes to ensure accurate financial reporting.<br>• Review and document business processes to identify opportunities for improvement.<br>• Utilize Sage 300 and other accounting software to manage financial data efficiently.<br>• Investigate variances and prepare detailed explanations to support decision-making.<br>• Assist in the development and implementation of process improvements to optimize workflows.<br>• Support call center operations by analyzing customer service metrics and recommending enhancements.
<p>We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade operating systems and business software</p><p>• Set up and support computer hardware, monitors, network equipment, and peripherals</p><p>• Troubleshoot and resolve hardware, software, email, network, and peripheral issues</p><p>• Support users via centralized help desk and provide clear technical guidance</p><p>• Document equipment repairs, installations, and removals</p><p>• Train users on common business applications</p><p>• Contribute to system planning, hardware/software recommendations, and procedures</p><p>• Stay up to date on technology trends and make proactive suggestions</p><p>• Maintain user confidentiality and adhere to company protocols</p>