We are looking for a QA Analyst to support software testing initiatives for a high-visibility enterprise program in Jacksonville, Florida. This role partners closely with development and program teams to ensure applications meet business and technical expectations through thoughtful planning, detailed validation, and clear defect reporting. The ideal candidate brings strong manual testing experience, comfort working with Oracle-based environments, and a collaborative approach to improving software quality.<br><br>Responsibilities:<br>• Assess the scope of testing activities and provide effort estimates for assignments of varying size and complexity.<br>• Examine business requirements, solution designs, and technical documentation to uncover gaps and build effective test coverage.<br>• Develop, update, and carry out structured test plans, test cases, and test scripts that verify expected system behavior.<br>• Log, monitor, and retest defects while communicating findings, risks, and progress to project stakeholders.<br>• Perform functional and regression testing across assigned application areas and summarize outcomes in a clear, organized manner.<br>• Adjust testing approaches as project needs evolve and help maintain alignment between requirements and validation efforts.<br>• Partner with automation specialists to troubleshoot issues affecting automated functional or performance test execution.<br>• Recommend enhancements to quality assurance practices, tools, and reporting to strengthen overall testing effectiveness.<br>• Provide guidance to less experienced analysts and contribute subject matter expertise on critical business applications.<br>• Support project coordination activities, including planning efforts and the configuration or improvement of testing tools used by the team.
<p>We are seeking a detail-oriented QA Analyst with experience in both manual and automated testing to ensure the quality, reliability, and performance of enterprise applications. The ideal candidate will have hands-on experience developing test automation frameworks, validating data across SQL and NoSQL databases, and collaborating with Agile development teams to deliver high-quality software solutions.</p><p><br></p><p>Responsibilities</p><ul><li>Design, develop, and execute comprehensive test plans, test cases, and test scripts for web, mobile, and API-based applications.</li><li>Build and maintain automated test scripts using tools such as Selenium, Playwright, Cypress, TestNG, JUnit, or similar frameworks.</li><li>Perform functional, regression, integration, system, and user acceptance testing (UAT).</li><li>Validate data integrity, accuracy, and performance using SQL databases (SQL Server, Oracle, MySQL, PostgreSQL) and NoSQL databases (MongoDB, Cassandra, DynamoDB, Couchbase, etc.).</li><li>Execute API testing using tools such as Postman, SoapUI, Rest Assured, or Swagger.</li><li>Analyze test results, identify defects, and work closely with developers to troubleshoot and resolve issues.</li><li>Create and maintain automated test suites as part of CI/CD pipelines using tools such as Azure DevOps, Jenkins, GitHub Actions, or GitLab CI/CD.</li><li>Participate in Agile ceremonies including sprint planning, daily standups, retrospectives, and backlog refinement.</li><li>Develop test metrics and quality reports to communicate testing progress and application readiness.</li><li>Collaborate with business analysts, developers, product owners, and stakeholders to understand requirements and ensure acceptance criteria are met.</li><li>Perform root cause analysis on production issues and recommend process improvements.</li></ul><p><br></p>
<p>The Quality Specialist will be responsible for managing the end-to-end lifecycle of product complaints, including complaint intake, investigation, troubleshooting, testing, documentation, and reporting. This individual will review complaint information, investigate potential root causes, analyze data and trends, maintain accurate records, and ensure all documentation is completed in accordance with established quality and regulatory procedures.</p><p>Additional responsibilities include communicating with customers as needed throughout the complaint resolution process, maintaining audit-ready documentation, supporting corrective and preventive actions (CAPA), identifying quality trends, and collaborating with cross-functional teams to support continuous improvement initiatives.</p>