<p>We are looking for an experienced Project Manager to oversee and enhance digital product strategies while ensuring optimal member experience. This role requires a proactive leader capable of driving innovation and collaborating with internal teams to deliver impactful solutions. The position is based in Jacksonville, Florida, and offers the opportunity to contribute to the growth and success of digital services.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategies to monitor and evaluate the performance of digital products using data analysis and reporting tools.</p><p>• Collaborate with credit union management and marketing teams to increase member engagement with digital services by creating educational resources.</p><p>• Supervise and mentor the Digital Support Specialist, providing leadership, training, and detailed guidance.</p><p>• Stay informed about evolving digital and e-service trends to identify innovative delivery channels that enhance member adoption and retention.</p><p>• Coordinate the planning and execution of new system and technology initiatives to ensure seamless integration.</p><p>• Oversee digital channels to maintain service reliability and improve user experience.</p><p>• Work with cross-functional teams to ensure new digital features align with organizational goals and member expectations.</p><p>• Conduct research to identify opportunities for product and process enhancements, and define project scopes.</p><p>• Assist in preparing the annual department budget and managing capital expenditures.</p><p>• Ensure compliance with organizational policies, including adherence to the Bank Secrecy Act and Customer Identification Program.</p>
<p>We’re seeking a <strong>skilled Integration Engineer</strong> with hands-on experience in <strong>Epic Bridges</strong> and <strong>IRIS</strong> to join our team. This role is responsible for designing, developing, testing, and supporting clinical and business system interfaces, ensuring seamless data exchange across the enterprise. If you thrive on solving complex integration challenges and want to make a meaningful impact, this role is for you.</p><p>Key Responsibilities</p><ul><li>Lead the analysis, development, testing, and deployment of data interfaces using <strong>Epic Bridges</strong> and <strong>IRIS</strong>.</li><li>Provide daily support for existing integrations, including modifications, validations, and documentation.</li><li>Monitor and administer integration platforms, including performance tuning, upgrades, and troubleshooting.</li><li>Collaborate closely with project managers, business analysts, and clinical stakeholders to ensure smooth integration rollouts.</li><li>Proactively identify integration challenges, recommend improvements, and implement best practices.</li><li>Participate in an on-call rotation to provide after-hours support when needed.</li></ul><p><br></p>
We are looking for an experienced Systems Engineer to join our team in Jacksonville, Florida. This role requires a skilled individual with attention to detail to analyze customer needs, design system solutions, and ensure seamless integration. You will play a key part in driving technical excellence and delivering high-quality outcomes for our clients.<br><br>Responsibilities:<br>• Generate requirements traceability matrices based on customer specifications, statements of work, or other documentation.<br>• Design system architecture solutions by leveraging a broad understanding of hardware and software capabilities.<br>• Provide project updates and address engineering issues during Systems Engineering Technical Review events and In-Progress Reviews.<br>• Conduct both early-stage testing on pre-release products and on-site testing at customer locations.<br>• Oversee the installation and testing processes at customer sites, providing regular status reports.<br>• Collaborate with the marketing team to develop accurate and detailed technical proposals and responses to Requests for Information (RFIs).<br>• Estimate the level of effort required for training device development based on customer needs.<br>• Ensure the proper handling and safekeeping of government-furnished equipment and materials.<br>• Perform additional tasks as required to support project and organizational goals.
<p>Get ready to ignite your career! We're searching for a <strong>brilliant Software Developer</strong> to join our dynamic team in sunny <strong>Jacksonville, Florida</strong>, on a <strong>Contract-to-Permanent</strong> basis!</p><p>If you're a coding wizard with a <strong>passion for back-end development</strong> and a knack for crafting innovative software, this is your chance to shine! You'll be a vital part of a talented crew of designers, developers, and strategists, all working together to create amazing solutions.</p><p><br></p><p>What You'll Be Doing:</p><ul><li><strong>Designing, developing, and maintaining cutting-edge web applications</strong> using the powerful Microsoft technology stack, always aiming for industry-best standards!</li><li><strong>Implementing and managing robust database solutions</strong>, ensuring peak performance and seamless scalability.</li><li><strong>Diving into every phase of the software development lifecycle</strong>, from initial analysis and design to development, testing, deployment, and ongoing support.</li><li><strong>Collaborating closely with cross-functional teams</strong> to gather requirements and deliver nothing less than <strong>high-quality, impactful solutions</strong>.</li><li><strong>Bringing user experiences to life</strong> by developing and integrating exciting JavaScript-based features and functionality.</li><li><strong>Lending your technical expertise</strong> to proposals and project scopes, helping us <strong>win fantastic client solutions!</strong></li><li><strong>Engaging directly with clients</strong>, presenting your incredible deliverables, and expertly addressing their feedback.</li><li><strong>Helping build and maintain awesome internal tools and applications</strong> that boost our team's productivity and success.</li><li><strong>Staying on the cutting edge of emerging technologies</strong> and enthusiastically sharing your knowledge to keep our team innovating!</li><li><strong>Ensuring top-notch quality assurance</strong> through rigorous testing and debugging processes.</li></ul><p><br></p>
<p>SUMMARY/OBJECTIVE</p><p>This position is an entry-level position responsible for performing basic data analysis, assisting in troubleshooting system issues, and supporting the implementation of technical solutions. The role focuses on learning and applying best practices in IT systems, data management, and performance monitoring. As a key contributor to the IT team, the analyst helps maintain system functionality and works on foundational tasks to support larger IT projects.</p><p><br></p><p>ESSENTIAL FUNCTIONS</p><p>• Assist in the collection, organization, and analysis of data to support system performance monitoring and IT solution improvements.</p><p>• Perform basic troubleshooting and resolve hardware, software, and network-related issues, escalating complex problems when necessary.</p><p>• Support the implementation of IT solutions by gathering and organizing technical data and assisting with configuration tasks.</p><p>• Provide remote support for basic network services, including connectivity, VPN, and firewall troubleshooting under supervision.</p><p>• Assist in the development and maintenance of user documentation, internal procedures, and training materials.</p><p>• Participate in team meetings and audits, providing input on system performance and data validation processes.</p><p>• Document and manage tasks, service tickets, and project updates through ConnectWise or a similar platform.</p><p>• Communicate with users as needed to provide updates on support requests or incidents, ensuring a positive user experience.</p><p>• Stay informed on emerging technologies and best practices by reviewing IT publications and completing relevant training.</p>
