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16 results for Noc Technician in Jacksonville, FL

Network Field Technician

Brunswick, GA
onsite
Temporary to Hire
- USD / Hourly
We are looking for a hands-on Network Field Technician to support network, cabling, and physical security systems across sites in Brunswick, Georgia. This contract opportunity with potential for a permanent role is ideal for someone who enjoys field-based technical work, solving connectivity issues, and helping maintain reliable infrastructure for business operations. The role combines network equipment support, structured cabling, surveillance systems, and access control, with a strong focus on service quality and timely issue resolution. Responsibilities: • Install, set up, and maintain field network hardware such as switches, routers, firewalls, and wireless devices to keep site connectivity stable and secure. • Diagnose network interruptions and performance concerns, taking action to restore service and minimize downtime for end users and site operations. • Complete cabling tasks including patching, organizing racks, replacing hardware, and supporting low-voltage and fiber-related infrastructure work. • Deploy, connect, and service IP-based camera systems, ensuring recording platforms and network integration function properly. • Troubleshoot surveillance issues involving connectivity, image clarity, camera placement, and recording reliability. • Support electronic entry systems by installing and maintaining readers, keypads, panels, and related access devices while managing credentials and permissions. • Partner with service providers, vendors, and internal teams during repairs, upgrades, and new site implementations to keep projects moving efficiently. • Document technical configurations, equipment updates, and service activity, while escalating advanced issues to engineering or IT leadership when needed.
2026-06-08T17:54:14Z

Help Desk/Desktop Technician

Gainesville, FL
onsite
Temporary to Hire
- USD / Hourly
We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Contract to permanent position is ideal for a technician who can handle escalated desktop, Microsoft, and network-related issues while delivering a strong support experience across multiple organizations. The role requires a hands-on approach to troubleshooting, clear communication with end users, and the ability to contribute to both daily support operations and technical improvement initiatives. Responsibilities:• Diagnose and resolve escalated technical issues involving Windows 10 and Windows 11 desktops, Microsoft 365 applications, Entra ID, and Active Directory services.• Investigate network-related problems across client environments, including connectivity, routing, switching, VLAN behavior, VPN access, and LAN/WAN performance concerns.• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.• Help maintain backup and recovery operations, including support for Veeam-based data protection when used by clients.• Serve as a higher-level resource for Tier 1 team members by guiding troubleshooting efforts and helping drive root-cause resolution.• Manage incoming service requests through a ticketing platform such as ConnectWise, keeping records accurate, current, and well documented through closure.• Work across multiple customer environments at the same time, adjusting quickly to different systems, priorities, and business needs.• Create and update technical documentation, support procedures, and knowledge resources to improve consistency and team efficiency.• Contribute to infrastructure initiatives such as upgrades, migrations, and onboarding activities for new client environments.• Communicate status, findings, and next steps clearly to end users and internal teams to ensure timely and thorough support.
2026-05-26T13:44:06Z

Help Desk/Desktop Support Tech

Gainesville, FL
remote
Temporary / Contract
- USD / Hourly
We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys resolving complex desktop, Microsoft, and network-related issues while working across multiple organizations and user groups. The role requires strong troubleshooting ability, clear communication, and a service-focused approach to maintaining reliable IT operations. Responsibilities:• Resolve escalated technical issues involving Windows 10 and Windows 11 systems, Microsoft 365 applications, Entra ID, and Active Directory administration.• Investigate and correct connectivity and infrastructure problems across LAN and WAN environments, including routers, switches, VLANs, and firewall-related issues.• Support virtual server platforms by assisting with administration and troubleshooting activities in VMware and Hyper-V environments.• Provide operational support for backup and recovery processes, including work with Veeam-based solutions when used by clients.• Serve as a higher-level resource for Tier 1 support staff by guiding troubleshooting efforts and helping identify root causes for recurring problems.• Manage support requests through a ticketing platform such as ConnectWise, maintaining accurate notes, status updates, and timely resolution of assigned work.• Deliver technical assistance across multiple customer environments, adjusting quickly to different configurations, priorities, and support expectations.• Create and update technical documentation, knowledge articles, and process guides to improve consistency and efficiency within the support team.• Contribute to project-based work such as upgrades, migrations, and new client environment setup as needed.• Communicate clearly with end users and stakeholders to provide progress updates, explain solutions, and maintain a positive support experience.
2026-05-26T13:44:06Z

Help Desk/Desktop Support Tech

Gainesville, FL
remote
Temporary / Contract
- USD / Hourly
We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys solving complex desktop, Microsoft, and network issues while maintaining a high level of service for end users. The role supports a managed services setting, requiring strong troubleshooting ability, clear communication, and the flexibility to balance multiple priorities across different organizations. Responsibilities:• Resolve escalated technical issues involving Windows 10 and Windows 11, Microsoft 365, Entra ID, and Active Directory, including user access, permissions, and policy-related concerns.• Diagnose and address LAN and WAN connectivity problems by working with routing, switching, firewall, and VLAN configurations across client networks.• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.• Contribute to backup and recovery operations, including support for data protection tools such as Veeam when used in client environments.• Serve as a higher-level resource for frontline support staff by guiding issue resolution, identifying root causes, and determining when senior engineering involvement is needed.• Manage service requests and incidents within a ticketing platform, keeping records accurate, status updates timely, and resolutions well documented.• Provide technical support across multiple customer environments, adjusting quickly to different systems, workflows, and operational needs.• Create and update knowledge base materials, support procedures, and troubleshooting documentation to improve consistency and team efficiency.• Participate in technical initiatives such as upgrades, migrations, and onboarding activities for new client environments.• Communicate clearly with users and stakeholders to set expectations, provide progress updates, and deliver a thorough support experience.
2026-05-26T13:44:06Z

Network Engineer

Jacksonville, FL
onsite
Permanent / Full Time
122000.00 - 129000.00 USD / Yearly
We are looking for an experienced Network Engineer to support and enhance a complex technology environment for a credit union in Jacksonville, Florida. This role focuses on building reliable, secure, and scalable network solutions across enterprise infrastructure, cloud platforms, and multi-site operations. The ideal candidate brings deep technical expertise, sound operational judgment, and a proactive approach to maintaining high availability and performance. Responsibilities: • Design, implement, and maintain enterprise network architecture spanning local and wide area connectivity, internet services, and voice infrastructure. • Administer and optimize network hardware such as routers, switches, firewalls, and related security technologies to ensure stable and secure operations. • Support cloud-connected infrastructure by managing networking components within Azure and coordinating integration with on-premises environments and data centers. • Monitor network health, investigate performance issues, and resolve connectivity problems using structured troubleshooting and root-cause analysis. • Oversee remote access capabilities, including VPN services, while helping protect systems through effective security controls and intrusion detection measures. • Contribute to backup, resilience, and disaster recovery planning to strengthen business continuity across critical technology services. • Maintain and improve core network services such as DNS, DHCP, IP routing, and related infrastructure dependencies. • Partner with internal stakeholders and technical teams to deliver scalable solutions for multi-tenant and multi-site enterprise environments. • Provide operational support for voice and telephony systems, including call routing and other communications platform components where needed.
2026-05-21T13:33:43Z

Systems Engineer

Jacksonville, FL
onsite
Permanent / Full Time
80000.00 - 90000.00 USD / Yearly
We are looking for a Systems Engineer to support the reliability and performance of critical cloud-based business applications in Jacksonville, Florida. This role focuses on day-to-day platform operations, incident resolution, and service improvement across production environments. The ideal candidate is comfortable working across infrastructure, application support, and automation while partnering with cross-functional teams to maintain compliance and deliver a strong customer experience. Responsibilities: • Monitor cloud applications and platform components to identify service degradation, abnormal behavior, and data issues before they affect users. • Perform routine operational tasks such as system checks, maintenance activities, patching coordination, and software version updates to keep environments stable. • Investigate production incidents independently, restore service as quickly as possible, and contribute to major incident response efforts when escalations occur. • Document root causes, corrective actions, and follow-up recommendations after incidents to strengthen operational processes and reduce repeat issues. • Partner with security and compliance stakeholders to gather audit support materials, address findings, and help maintain required control standards. • Work with sales and customer support teams to troubleshoot client-facing technical problems through log review, environment analysis, and issue replication. • Create and maintain automation scripts in Shell or Python to simplify recurring support tasks and improve operational efficiency. • Support containerized and middleware-based environments by assisting with Kubernetes operations and resolving common issues involving web, database, cache, and messaging services. • Participate in an on-call rotation and respond to production emergencies in a timely manner to help maintain service availability.
2026-06-25T15:58:41Z

Network Engineer

Jacksonville, FL
remote
Temporary / Contract
- USD / Hourly
We are seeking a Network Engineer to help build and support enterprise and service-provider-style network infrastructure. This role will focus on routing, switching, network reliability, and troubleshooting.Responsibilities:<ul><li>Configure and support routers, switches, firewalls, and WAN connectivity</li><li>Support Layer 2 and Layer 3 networking environments</li><li>Troubleshoot network outages and performance issues</li><li>Assist with BGP, OSPF, and routing initiatives</li><li>Maintain network documentation and diagrams</li><li>Participate in on-call support rotations</li></ul>
2026-06-19T11:18:46Z

IT Support Engineer

Jacksonville, FL
onsite
Temporary to Hire
- USD / Hourly
We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences. Responsibilities: • Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution. • Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems. • Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users. • Manage and administer user accounts and permissions within Active Directory and Azure AD. • Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping. • Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees. • Apply updates, patches, and basic security measures to ensure system integrity. • Collaborate with senior support teams to escalate complex issues and ensure their resolution. • Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
2026-05-21T17:48:45Z

Sr. Desktop Engineer

Jacksonville, FL
onsite
Temporary to Hire
- USD / Hourly
We are looking for a skilled Sr. Desktop Engineer to join our team in Jacksonville, Florida. In this contract to permanent position, you will play a key role in managing and optimizing enterprise IT environments through advanced desktop engineering solutions. If you have a strong background in client engineering, system configuration, and enterprise-level IT support, this opportunity could be the perfect fit for your expertise. Responsibilities:• Develop, test, and maintain Windows operating system images and application packages for enterprise environments.• Manage and configure Microsoft Intune for device provisioning and policy enforcement.• Administer and maintain Microsoft System Center Configuration Manager, ensuring optimal software deployment and system performance.• Implement and support Active Directory, Group Policy, and Windows Server Update Services to maintain secure and efficient user environments.• Troubleshoot complex IT issues, applying advanced problem-solving skills to resolve technical challenges.• Utilize PowerShell and other scripting tools to automate processes and enhance system functionality.• Ensure proper management of file systems, permissions, and client security measures.• Oversee mobile device management processes, including provisioning and policy management.• Collaborate with cross-functional teams to deploy Office 365 desktop applications and ensure seamless integration.• Perform software asset license management and metering to ensure compliance and cost control.
2026-05-21T17:48:45Z

Network Manager

Jacksonville, FL
onsite
Permanent / Full Time
74000.00 - 118000.00 USD / Yearly
We are looking for an experienced Network Manager to lead technical operations and team performance in Jacksonville, Florida. This role blends hands-on engineering oversight with people leadership, cross-functional coordination, and customer-facing communication to ensure projects are delivered on time, within budget, and to required quality standards. The ideal candidate brings strong design knowledge, management experience, and the ability to improve processes across engineering, manufacturing, and support functions. Responsibilities: • Direct engineering and technical activities from initial concept through final delivery, ensuring schedules, budgets, and quality expectations are achieved. • Plan team capacity, assess resource needs, and adjust assignments to support shifting project demands and priorities. • Lead employee performance management by contributing to hiring decisions, conducting evaluations, and addressing development or performance issues when needed. • Partner with program leadership to establish project timelines, cost targets, and measurable execution plans. • Introduce and refine operational processes that strengthen efficiency, consistency, and overall productivity across the department. • Support enhancements to product data workflows, configuration control practices, and formal change review activities. • Collaborate with quality, procurement, manufacturing, and proposal teams to align technical work with broader business and production goals. • Provide regular progress updates to senior leadership and serve as a point of contact for customer communication when required. • Verify that designs satisfy technical requirements, applicable standards, and performance expectations for reliability and safety. • Mentor technicians and mechanics while working closely with production teams on tooling, fabrication methods, assembly improvements, and equipment selection.
2026-05-27T18:38:46Z

IT Manager/Director

Jacksonville, FL
onsite
Permanent / Full Time
- USD / Yearly
We are looking for an experienced IT operations leader to oversee enterprise support services for a large, fast-paced organization in Jacksonville, Florida. This role will guide service desk performance, strengthen the end-user experience, and advance modern support capabilities through automation, self-service, and data-driven improvement. The ideal candidate brings strong people leadership, operational discipline, and the ability to work across technical and business teams to improve service reliability and resolution outcomes. Responsibilities: • Direct daily service desk activities to deliver timely, dependable support for a large employee population across core technologies and business applications. • Lead, mentor, and develop supervisors and support staff through coaching, performance feedback, staffing alignment, and career growth planning. • Manage incident response, escalation handling, and service recovery efforts to maintain stable operations and minimize business disruption. • Evaluate service metrics and user feedback to identify gaps, improve responsiveness, and elevate the overall support experience. • Expand support capabilities by introducing automation, AI-assisted tools, and self-service options that increase efficiency and reduce avoidable contacts. • Promote effective use of platforms such as ServiceNow and Moveworks to streamline issue resolution and improve user access to support resources. • Analyze recurring technical issues and partner with engineering, infrastructure, security, product, and other teams to address root causes and strengthen system reliability. • Build team expertise in advanced troubleshooting, proactive support practices, problem management, and knowledge sharing. • Support major incidents, change coordination, operational readiness activities, and clear communication during high-impact service events. • Contribute to governance, reporting, and strategic planning efforts that align support operations with broader business priorities.
2026-06-19T16:13:52Z

IT Manager/Director

Jacksonville, FL
onsite
Permanent / Full Time
150000.00 - 160000.00 USD / Yearly
We are looking for an experienced IT leader to oversee cloud infrastructure, DevOps practices, and production reliability for SaaS platforms in Jacksonville, Florida. This role will work closely with engineering teams to strengthen system performance, support scalable growth, and maintain secure, highly available operations. The ideal candidate brings hands-on technical depth, sound leadership judgment, and a strong focus on automation, service stability, and continuous improvement. Responsibilities: • Lead cloud infrastructure and DevOps operations to maintain dependable, scalable, and secure SaaS environments. • Partner with software and R& D teams to coordinate releases, platform upgrades, capacity forecasting, and performance improvements. • Direct 24/7 production support activities, including system monitoring, incident response, escalation management, and service recovery efforts. • Expand automation across deployment and maintenance workflows by promoting CI/CD practices and infrastructure-as-code methods. • Implement and uphold operational security measures such as patching, access governance, system hardening, compliance readiness, and audit support. • Improve observability by enhancing monitoring, alerting, and reliability processes that help reduce downtime and manual intervention. • Guide and mentor technical team members, manage on-call participation, and build a culture centered on accountability and operational excellence. • Oversee core infrastructure and platform components, including web, database, caching, messaging, backup, network, and configuration management technologies.
2026-06-25T15:58:41Z

Help Desk/Desktop Support Analyst

Jacksonville, FL
onsite
Permanent / Full Time
65000.00 - 65000.01 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users and help maintain a secure, stable computing environment in Jacksonville, Florida. This role supports desktop systems, core applications, network-connected devices, and day-to-day service desk activity while partnering with IT colleagues to resolve issues efficiently. The ideal candidate brings strong troubleshooting ability, practical experience with Windows environments, and a service-oriented approach to supporting employees across the organization. Responsibilities: • Deliver front-line technical assistance for hardware, software, workstation, and connectivity issues, ensuring users receive timely and effective support. • Install, configure, and maintain desktop equipment, operating systems, business applications, and related network components to keep systems functioning reliably. • Track, update, and document service desk requests thoroughly so recurring issues can be analyzed and support procedures can be improved. • Work closely with infrastructure and technical support teams to uphold standards for system security, controls, recoverability, and overall IT performance. • Coordinate software deployments, upgrades, and configuration changes in alignment with established technology policies and operational guidelines. • Assist with testing, validation, and user coordination for system updates, data communication processes, and platform-related changes when needed. • Support troubleshooting efforts involving servers, workstations, communication links, and office productivity tools to minimize operational disruption. • Partner with internal staff to investigate production issues, explain technical requirements clearly, and help prepare users for new tools or processes. • Follow organizational and regulatory policies, including applicable compliance requirements, while performing all support activities. • Provide support outside standard business hours when necessary, including evenings, weekends, or holidays, based on operational needs.
2026-06-17T13:53:44Z

Systems Administrator

Jacksonville, FL
onsite
Temporary / Contract
- USD / Hourly
We are seeking a Systems Administrator to support and maintain our Microsoft-based infrastructure. This role will be responsible for managing Microsoft 365, Active Directory, Azure, endpoint management, and day-to-day IT operations.Responsibilities:<ul><li>Administer Microsoft 365, Entra ID, Exchange Online, Teams, and SharePoint</li><li>Manage user accounts, permissions, and device compliance</li><li>Support Azure infrastructure and virtual machines</li><li>Perform patching, upgrades, and system maintenance</li><li>Troubleshoot hardware, software, and network issues</li><li>Maintain documentation and security best practices</li></ul>
2026-06-19T11:18:46Z

Systems Administrator

Jacksonville, FL
onsite
Temporary / Contract
- USD / Hourly
We're hiring a Microsoft 365 Administrator to support and optimize our collaboration and productivity environment. This role will focus on administration, security, and user support across the Microsoft ecosystem.Responsibilities:<ul><li>Administer Exchange Online, Teams, SharePoint, and OneDrive</li><li>Manage licensing, security groups, and user access</li><li>Implement Conditional Access and MFA policies</li><li>Troubleshoot Microsoft 365-related issues</li><li>Support Intune and endpoint management initiatives</li><li>Assist with migrations and platform enhancements</li></ul>
2026-06-19T11:18:46Z

Network Architect

Brunswick, GA
onsite
Temporary to Hire
- USD / Hourly
We are looking for an experienced Network Architect to lead the design and implementation of advanced network solutions in Brunswick, Georgia. This position involves shaping high-performing, scalable, and resilient infrastructures while ensuring optimal connectivity and service delivery. As a Contract to permanent opportunity, this role offers the chance to make a significant impact while contributing to the growth of a carrier-grade network. Responsibilities: • Design and implement network architectures, including routing, switching, and redundancy, to support scalable Layer 3 services and robust backbone connectivity. • Develop strategies for Layer 2 transport delivery to residential communities, establishing standards for aggregation, handoff, and service demarcation. • Oversee routing and resiliency planning, including peering strategies, traffic engineering, and readiness for future technologies. • Manage IPv4/IPv6 transition planning, defining capacity models and ensuring performance benchmarks are met. • Create and maintain detailed engineering documentation, including diagrams, operational procedures, and methods of procedure (MOPs). • Mentor Network Engineers and collaborate with vendors to ensure effective deployment of Juniper, Nokia, and Calix platforms. • Provide leadership during major incidents and planned maintenance activities, including on-call support. • Establish and enforce disciplined change management practices for network operations.
2026-05-21T17:48:45Z