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22 results for Noc Technician in Jacksonville, FL

Desktop Support Technician

Jacksonville, FL
remote
Temporary
- USD / Hourly
Provide Tier 2-level support to end-users for desktop systems, troubleshooting hardware and software issues efficiently within SLA guidelines.
2026-04-03T20:33:47Z

Help Desk/Desktop Technician

Gainesville, FL
onsite
Contract / Temporary to Hire
- USD / Hourly
We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Contract to permanent position is ideal for a technician who can handle escalated desktop, Microsoft, and network-related issues while delivering a strong support experience across multiple organizations. The role requires a hands-on approach to troubleshooting, clear communication with end users, and the ability to contribute to both daily support operations and technical improvement initiatives. Responsibilities:• Diagnose and resolve escalated technical issues involving Windows 10 and Windows 11 desktops, Microsoft 365 applications, Entra ID, and Active Directory services.• Investigate network-related problems across client environments, including connectivity, routing, switching, VLAN behavior, VPN access, and LAN/WAN performance concerns.• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.• Help maintain backup and recovery operations, including support for Veeam-based data protection when used by clients.• Serve as a higher-level resource for Tier 1 team members by guiding troubleshooting efforts and helping drive root-cause resolution.• Manage incoming service requests through a ticketing platform such as ConnectWise, keeping records accurate, current, and well documented through closure.• Work across multiple customer environments at the same time, adjusting quickly to different systems, priorities, and business needs.• Create and update technical documentation, support procedures, and knowledge resources to improve consistency and team efficiency.• Contribute to infrastructure initiatives such as upgrades, migrations, and onboarding activities for new client environments.• Communicate status, findings, and next steps clearly to end users and internal teams to ensure timely and thorough support.
2026-04-20T11:48:44Z

Manager of Tech Support

Jacksonville, FL
onsite
Permanent
- USD / Yearly
Technical Team LeadThe Technical Team Lead is a hands-on leader who works closely with the technical support team, motivating and coaching them to deliver exceptional service. Duties/Responsibilities:<ul><li>Provide resolution for escalated service tickets.</li><li>Serve as a liaison between analysts and upper management.</li><li>Conduct ongoing coaching and development of the team through call listening and feedback.</li><li>Work with clients to evaluate and resolve technical issues.</li><li>Assess user needs to analyze, recommend, and implement changes.</li><li>Configure and support system changes within the team’s scope of responsibility.</li><li>Develop and maintain knowledge of all systems, applications, and security protocols.</li><li>Update the knowledge base as approved by management.</li><li>Monitor and respond to emails and site chat, and train others on these functions.</li><li>Answer calls related to device issues, troubleshoot, and escalate tickets for repairs when necessary.</li><li>Recommend upgrades, repairs, new applications, and equipment testing with management approval.</li><li>Assist in training new analysts and identify training needs for tenured team members, providing coaching as needed.</li></ul> Required Skills/Abilities:<ul><li>Proficiency in English with excellent oral and written communication skills.</li><li>Strong customer focus and professional customer service skills.</li><li>Resourceful and able to take initiative in a dynamic environment.</li><li>Ability to troubleshoot technical problems effectively and efficiently.</li><li>Advanced knowledge of computer and server hardware.</li><li>Highly motivated, detail-oriented, self-driven, and reliable.</li><li>Strong active listening and interpersonal skills.</li><li>Ability to motivate and inspire team members.</li><li>Excellent leadership skills.</li></ul> Education and Experience:<ul><li>Bachelor’s Degree in Computer Services or related field preferred.</li><li>At least 3 years of experience in a Tier 2 technical support role.</li></ul>
2026-04-09T13:54:06Z

Help Desk/Desktop Support Tech

Gainesville, FL
remote
Temporary
- USD / Hourly
We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys solving complex desktop, Microsoft, and network issues while maintaining a high level of service for end users. The role supports a managed services setting, requiring strong troubleshooting ability, clear communication, and the flexibility to balance multiple priorities across different organizations. Responsibilities:• Resolve escalated technical issues involving Windows 10 and Windows 11, Microsoft 365, Entra ID, and Active Directory, including user access, permissions, and policy-related concerns.• Diagnose and address LAN and WAN connectivity problems by working with routing, switching, firewall, and VLAN configurations across client networks.• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.• Contribute to backup and recovery operations, including support for data protection tools such as Veeam when used in client environments.• Serve as a higher-level resource for frontline support staff by guiding issue resolution, identifying root causes, and determining when senior engineering involvement is needed.• Manage service requests and incidents within a ticketing platform, keeping records accurate, status updates timely, and resolutions well documented.• Provide technical support across multiple customer environments, adjusting quickly to different systems, workflows, and operational needs.• Create and update knowledge base materials, support procedures, and troubleshooting documentation to improve consistency and team efficiency.• Participate in technical initiatives such as upgrades, migrations, and onboarding activities for new client environments.• Communicate clearly with users and stakeholders to set expectations, provide progress updates, and deliver a thorough support experience.
2026-04-20T11:48:44Z

Senior Desktop Engineer

Jacksonville, FL
onsite
Temporary
- USD / Hourly
We’re seeking a Senior Desktop Engineer to lead endpoint design, automation, and lifecycle management across an enterprise Windows environment.Key Responsibilities<ul><li>Engineer and manage Microsoft Intune and Windows Autopilot</li><li>Build and maintain Windows OS images and application packages</li><li>Automate deployments using PowerShell</li><li>Manage patching and software distribution via Intune and SCCM</li><li>Support migration from Group Policy to modern management</li><li>Troubleshoot complex endpoint and deployment issues</li></ul>
2026-04-10T00:58:43Z

Network Engineer

Jacksonville, FL
remote
Temporary
- USD / Hourly
Design, implement, and maintain enterprise networks to ensure optimal performance, scalability, and security. Collaborate with cross-functional teams to resolve network-related issues and support business operations.
2026-04-03T20:33:47Z

Help Desk/Desktop Support Tech

Gainesville, FL
remote
Temporary
- USD / Hourly
We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys resolving complex desktop, Microsoft, and network-related issues while working across multiple organizations and user groups. The role requires strong troubleshooting ability, clear communication, and a service-focused approach to maintaining reliable IT operations. Responsibilities:• Resolve escalated technical issues involving Windows 10 and Windows 11 systems, Microsoft 365 applications, Entra ID, and Active Directory administration.• Investigate and correct connectivity and infrastructure problems across LAN and WAN environments, including routers, switches, VLANs, and firewall-related issues.• Support virtual server platforms by assisting with administration and troubleshooting activities in VMware and Hyper-V environments.• Provide operational support for backup and recovery processes, including work with Veeam-based solutions when used by clients.• Serve as a higher-level resource for Tier 1 support staff by guiding troubleshooting efforts and helping identify root causes for recurring problems.• Manage support requests through a ticketing platform such as ConnectWise, maintaining accurate notes, status updates, and timely resolution of assigned work.• Deliver technical assistance across multiple customer environments, adjusting quickly to different configurations, priorities, and support expectations.• Create and update technical documentation, knowledge articles, and process guides to improve consistency and efficiency within the support team.• Contribute to project-based work such as upgrades, migrations, and new client environment setup as needed.• Communicate clearly with end users and stakeholders to provide progress updates, explain solutions, and maintain a positive support experience.
2026-04-20T11:48:44Z

IT Support Engineer

Jacksonville, FL
onsite
Contract / Temporary to Hire
- USD / Hourly
We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences. Responsibilities: • Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution. • Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems. • Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users. • Manage and administer user accounts and permissions within Active Directory and Azure AD. • Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping. • Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees. • Apply updates, patches, and basic security measures to ensure system integrity. • Collaborate with senior support teams to escalate complex issues and ensure their resolution. • Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
2026-04-07T19:18:44Z

IT Support Engineer

Jacksonville, FL
onsite
Temporary
- USD / Hourly
We are hiring an IT Support/Desktop Engineer to provide end‑user support in a fast‑paced corporate environment.Key Responsibilities:<ul><li>Provide Tier 1–2 technical support</li><li>Support Windows 10/11 and Microsoft 365</li><li>Troubleshoot hardware, software, and peripherals</li><li>Deploy laptops using imaging tools (Intune, SCCM)</li><li>Manage tickets and user requests</li></ul>
2026-04-07T12:04:06Z

Network Engineer

Jacksonville, FL
onsite
Temporary
- USD / Hourly
This role focuses on designing, supporting, and maintaining enterprise network infrastructure.Key Responsibilities<ul><li>Configure and support firewalls, switches, and wireless networks</li><li>Manage VLANs, routing, and network security</li><li>Support data center and site‑to‑site connectivity</li><li>Monitor network performance and availability</li><li>Troubleshoot complex network issues</li><li>Participate in network upgrades and migrations</li></ul>
2026-04-10T01:04:00Z

Network Engineer

Jacksonville, FL
onsite
Temporary
- USD / Hourly
This role supports enterprise network infrastructure including routing, switching, security, and troubleshooting across multiple locations.Key Responsibilities:<ul><li>Manage Cisco network environments</li><li>Configure and support firewalls (Palo Alto, Fortinet, or similar)</li><li>Troubleshoot LAN/WAN connectivity issues</li><li>Support VPNs and network security initiatives</li><li>Assist with network upgrades and documentation</li></ul>
2026-04-07T11:58:43Z

Network Engineer

Brunswick, GA
onsite
Contract / Temporary to Hire
- USD / Hourly
We are looking for a skilled Network Engineer to join our team in Brunswick, Georgia. This contract-to-permanent position offers an exciting opportunity to contribute to the deployment, operation, and optimization of advanced networking solutions. The role involves working with cutting-edge technologies to support Layer 2 and Layer 3 network operations, with a focus on enhancing connectivity and reliability. Responsibilities: • Deploy and maintain Calix, Juniper, and Nokia routing and switching systems in data center and distribution environments. • Manage the delivery of Layer 2 transport services to communities and ensure effective Layer 3 routing at Points of Presence (POPs), including redundancy and failover. • Contribute to network design, operations, and optimization, focusing on peering, traffic engineering, and system resiliency. • Implement IPv4 and IPv6 strategies in collaboration with network architects and leadership teams. • Ensure operational readiness by developing monitoring systems, alert mechanisms, documentation, and maintenance procedures. • Participate in on-call rotations to address outages, oversee planned maintenance, and lead incident response efforts. • Support the integration of MPLS and VLAN configurations to enhance network efficiency. • Drive continuous improvement in network performance and reliability through proactive troubleshooting and optimization.
2026-04-17T00:58:42Z

Sr Desktop Engineer

Jacksonville, FL
onsite
Temporary
- USD / Hourly
We are seeking a Senior Desktop Engineer with deep experience supporting modern, cloud‑managed endpoint environments. This role goes beyond traditional desktop support and will play a key role in designing, implementing, and optimizing Azure AD and Microsoft Intune–based device management across the enterprise.The ideal candidate has hands‑on expertise with endpoint security, device lifecycle management, automation, and identity integration in a Microsoft ecosystem. Key Responsibilities<ul><li>Lead support and administration of Windows 10/11 endpoints in an Azure AD–joined environment</li><li>Design, configure, and manage Microsoft Intune (MEM) policies including:</li><li>Compliance policies</li><li>Configuration profiles</li><li>Application deployment</li><li>Endpoint security policies</li><li>Manage Azure AD / Entra ID, including:</li><li>Device registration and identity integration</li><li>Conditional Access policies</li><li>Role‑based access controls</li><li>Support endpoint imaging, provisioning, and lifecycle management using:</li><li>Autopilot</li><li>Intune / MDM workflows</li><li>Troubleshoot complex endpoint, identity, and policy‑based issues</li><li>Collaborate with Security, Infrastructure, and Cloud teams to align endpoint strategy</li><li>Create documentation, standards, and operational procedures</li><li>Mentor junior desktop or support engineers</li></ul>
2026-04-07T14:48:45Z

Network Engineer

Brunswick, GA
onsite
Contract / Temporary to Hire
- USD / Hourly
We are looking for a Network Engineer to support the expansion and day-to-day performance of a growing service provider network. This contract opportunity with potential for a permanent role focuses on strengthening Layer 2 transport services, advancing Layer 3 routing across points of presence, and helping maintain a stable, resilient infrastructure. The role offers hands-on involvement with carrier-grade networking platforms while partnering with technical leadership to improve network reliability, visibility, and scalability. Responsibilities: • Build, configure, and maintain routing and switching environments using carrier-grade platforms such as Juniper, Calix, and Nokia across data center and distribution networks. • Deliver Layer 2 connectivity to residential and multifamily communities while supporting Layer 3 services at POP locations with high availability in mind. • Contribute to network architecture and daily operations by assisting with BGP design, peering relationships, traffic flow optimization, and resilience planning. • Support IPv4 and IPv6 network initiatives in coordination with engineering leadership to align implementation with long-term design goals. • Create and maintain operational documentation, monitoring standards, alerting practices, and method of procedure guides to improve readiness and consistency. • Participate in scheduled maintenance activities and an on-call rotation, responding to outages and helping drive root cause analysis and service improvements. • Troubleshoot routing, switching, and transport issues across Layer 2 and Layer 3 environments to restore service and reduce recurring problems.
2026-04-20T19:33:44Z

Network Architect

Brunswick, GA
onsite
Contract / Temporary to Hire
- USD / Hourly
We are looking for an experienced Network Architect to lead the design and implementation of advanced network solutions in Brunswick, Georgia. This position involves shaping high-performing, scalable, and resilient infrastructures while ensuring optimal connectivity and service delivery. As a Contract to permanent opportunity, this role offers the chance to make a significant impact while contributing to the growth of a carrier-grade network. Responsibilities: • Design and implement network architectures, including routing, switching, and redundancy, to support scalable Layer 3 services and robust backbone connectivity. • Develop strategies for Layer 2 transport delivery to residential communities, establishing standards for aggregation, handoff, and service demarcation. • Oversee routing and resiliency planning, including peering strategies, traffic engineering, and readiness for future technologies. • Manage IPv4/IPv6 transition planning, defining capacity models and ensuring performance benchmarks are met. • Create and maintain detailed engineering documentation, including diagrams, operational procedures, and methods of procedure (MOPs). • Mentor Network Engineers and collaborate with vendors to ensure effective deployment of Juniper, Nokia, and Calix platforms. • Provide leadership during major incidents and planned maintenance activities, including on-call support. • Establish and enforce disciplined change management practices for network operations.
2026-04-06T12:18:42Z

Sr. Desktop Engineer

Jacksonville, FL
onsite
Contract / Temporary to Hire
- USD / Hourly
We are looking for a skilled Sr. Desktop Engineer to join our team in Jacksonville, Florida. In this contract to permanent position, you will play a key role in managing and optimizing enterprise IT environments through advanced desktop engineering solutions. If you have a strong background in client engineering, system configuration, and enterprise-level IT support, this opportunity could be the perfect fit for your expertise. Responsibilities:• Develop, test, and maintain Windows operating system images and application packages for enterprise environments.• Manage and configure Microsoft Intune for device provisioning and policy enforcement.• Administer and maintain Microsoft System Center Configuration Manager, ensuring optimal software deployment and system performance.• Implement and support Active Directory, Group Policy, and Windows Server Update Services to maintain secure and efficient user environments.• Troubleshoot complex IT issues, applying advanced problem-solving skills to resolve technical challenges.• Utilize PowerShell and other scripting tools to automate processes and enhance system functionality.• Ensure proper management of file systems, permissions, and client security measures.• Oversee mobile device management processes, including provisioning and policy management.• Collaborate with cross-functional teams to deploy Office 365 desktop applications and ensure seamless integration.• Perform software asset license management and metering to ensure compliance and cost control.
2026-04-07T17:18:43Z

Help Desk Analyst

Jacksonville, FL
onsite
Temporary
- USD / Hourly
We are looking for a dedicated Help Desk Analyst to join our team on a long-term contract basis in Jacksonville, Florida. This role is pivotal in delivering exceptional technical support, assisting users with IT-related issues, and ensuring the seamless operation of end-user computing systems. If you are passionate about technology and thrive in a collaborative, service-oriented environment, this opportunity is for you. Responsibilities: • Provide first-level technical support by addressing and resolving IT incidents and service requests submitted to the Service Desk. • Escalate complex issues to appropriate teams to ensure timely and effective resolution. • Maintain and support endpoint devices, including Apple and PC systems, ensuring proper deployment and functionality. • Collaborate with team members to improve processes and implement best practices for IT service management. • Communicate effectively with end users and team members to provide updates and ensure clarity regarding ongoing work and resolutions. • Monitor and maintain tools and applications used for IT End User Services, ensuring optimal performance. • Stay informed about emerging technologies and participate in initiatives that enhance IT service delivery. • Build and maintain strong relationships with internal and external stakeholders, fostering a positive and attentive work environment. • Contribute to continuous improvement efforts by identifying opportunities to enhance systems and processes.
2026-04-15T13:08:44Z

Systems Administrator

Jacksonville, FL
onsite
Temporary
- USD / Hourly
This role supports and enhances cloud and hybrid infrastructure environments with a strong Microsoft focus.Key Responsibilities<ul><li>Administer Azure and Microsoft 365 environments</li><li>Manage hybrid identity (AD / Entra ID)</li><li>Implement Conditional Access and security controls</li><li>Support endpoint management and patching</li><li>Monitor system health, backups, and performance</li><li>Support escalated infrastructure issues</li></ul>
2026-04-10T00:58:43Z

ERP Integration Manager

Jacksonville, FL
onsite
Permanent
165000.00 - 185000.00 USD / Yearly
We are looking for an experienced ERP Integration Manager to oversee the administration, optimization, and continuous improvement of Oracle Cloud Fusion applications within our organization. This role will be responsible for managing configurations, ensuring system performance, and collaborating across multiple teams to align business processes with technology solutions. The ideal candidate will bring strong leadership skills and expertise in Oracle Cloud solutions to drive innovation and efficiency. Responsibilities: • Manage and optimize Oracle Cloud Fusion applications across finance, procurement, supply chain, and project management functions. • Act as the primary liaison between IT teams, business stakeholders, and external partners to ensure seamless operations and enhancements. • Coordinate quarterly Oracle Cloud release cycles, including readiness reviews, regression testing, and communication of updates. • Oversee change control processes, configuration management, and governance to maintain system compliance with internal standards. • Collaborate with various departments to translate business requirements into effective Oracle Cloud configurations and workflows. • Monitor vendor performance and ensure adherence to service level agreements (SLAs) for incident resolution and system improvements. • Partner with Enterprise Architecture and Integration teams to maintain efficient system integrations using Oracle Integration Cloud and related platforms. • Support reporting and analytics efforts through tools like BI Publisher and other business intelligence solutions. • Provide functional and technical leadership to application analysts, system administrators, and business leads. • Ensure system security, data integrity, and compliance with corporate governance and audit standards.
2026-04-09T13:54:06Z

HubSpot Administrator

Jacksonville, FL
remote
Contract / Temporary to Hire
- USD / Hourly
We’re seeking an experienced HubSpot Administrator to lead the oversight, optimization, and ongoing enhancement of our HubSpot platform and marketing automation ecosystem. This role requires deep knowledge of HubSpot’s capabilities—workflows, data management, reporting, and integrations—to drive efficiency across our marketing and sales operations. As a contract-to-permanent position based in Jacksonville, FL, you’ll collaborate cross‑functionally and play a key role in delivering measurable impact. Responsibilities<ul><li>Manage and maintain the HubSpot platform to ensure data accuracy, integrity, and seamless performance.</li><li>Build, refine, and deploy workflows, automations, and integrations that align with business needs.</li><li>Support marketing, sales, and customer success teams in leveraging HubSpot effectively and following best practices.</li><li>Troubleshoot system issues, identify root causes, and implement long-term solutions.</li><li>Develop, track, and analyze key performance reports to support data-driven decision-making.</li><li>Oversee user roles, permissions, and platform security settings.</li><li>Partner with IT teams and third‑party vendors to integrate HubSpot with additional systems and tools.</li><li>Stay current on HubSpot updates, emerging features, and broader marketing automation trends.</li></ul>
2026-04-13T15:18:43Z

Epic Clarity Administrator

Jacksonville, FL
remote
Temporary
- USD / Hourly
We are looking for an experienced Epic Clarity Administrator to join our team on a long-term contract basis in Jacksonville, Florida. In this role, you will oversee the maintenance, configuration, and optimization of the Epic Clarity reporting database, ensuring seamless data extraction and transformation processes. This position plays a critical role in maintaining data integrity, system performance, and secure access for organizational reporting needs. Responsibilities: • Configure and maintain the Epic Clarity Console to manage daily data extractions and ensure smooth operations. • Monitor and troubleshoot ETL processes to identify and resolve issues impacting data availability for reporting. • Perform system upgrades, including service set updates, and manage database schema changes provided by Epic. • Collaborate with database teams to manage Oracle or Microsoft SQL Server environments hosting the Clarity database. • Map new Epic data elements to relational databases to support evolving reporting requirements. • Administer user security and access controls for the Clarity database, adhering to compliance and governance protocols. • Validate data accuracy between production environments and the Clarity reporting database, addressing discrepancies as needed. • Conduct audits and maintain documentation to meet compliance requirements and ensure secure access. • Work with analytics teams to integrate Clarity data with front-end tools such as Power BI, Tableau, or Epic SlicerDicer. • Coordinate quarterly reviews of user access levels to reflect organizational changes and ensure compliance.
2026-03-27T16:08:43Z

Network Architect

Brunswick, GA
remote
Contract / Temporary to Hire
- USD / Hourly
We are seeking a Network Architect to lead the design, buildout, and ongoing management of scalable network infrastructure. This role will play a key part in data center migrations, network standardization, and ensuring reliable, high-performance connectivity across environments.
2026-04-03T20:38:42Z