<p>We are looking for a skilled Help Desk Analyst II to join our team in Jacksonville, Florida. In this Contract-to-permanent position, you will play a pivotal role in delivering advanced technical support, managing IT systems, and enhancing overall user experience. This opportunity is ideal for professionals with a strong background in IT support and a passion for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Provide high-level technical support by resolving complex hardware, software, networking, and system-related issues.</p><p>• Manage and monitor help desk systems, ensuring timely resolution of tickets and escalating only when necessary.</p><p>• Assist in the administration and maintenance of Microsoft environments, including Active Directory, Office 365, Group Policy, and Intune.</p><p>• Oversee computer provisioning, lifecycle management, and IT inventory tracking to ensure compliance with organizational standards.</p><p>• Develop and update documentation for IT procedures, security protocols, and training materials.</p><p>• Facilitate employee onboarding and deliver user training to ensure seamless integration into IT systems.</p><p>• Collaborate with IT leadership to implement infrastructure upgrades, cloud initiatives, and enhanced security measures.</p><p>• Monitor and maintain IT systems to optimize performance and ensure security.</p><p>• Contribute innovative ideas to improve IT workflows, automation, and user satisfaction.</p>
<p>We are seeking a <strong>Network Administrator</strong> to join a growing IT team and support the stability, performance, and security of our enterprise network environment. This individual will play a key role in ensuring reliable connectivity across the organization, managing network hardware, and providing technical support for both planned enhancements and day-to-day operations.</p><p><strong>What You’ll Do:</strong></p><ul><li>Monitor, maintain, and troubleshoot network infrastructure (switches, routers, firewalls, wireless systems)</li><li>Perform network configuration, upgrades, and performance tuning</li><li>Manage and maintain LAN/WAN environments, VPNs, VLANs, and network security controls</li><li>Implement network policies, procedures, and best practices to drive operational efficiency</li><li>Respond to escalated network issues and collaborate with cross-functional teams to resolve problems</li><li>Maintain documentation for network diagrams, asset inventory, and change management</li><li>Assist in planning and executing network improvement and expansion projects</li></ul><p><br></p>
<p><strong>About the Role:</strong></p><p> We are seeking a <strong>Desktop Support Engineer</strong> to provide hands-on technical support for end users across the organization. This role is responsible for troubleshooting hardware, software, network, and peripheral issues, while delivering a high level of customer service and professionalism.</p><p>The Desktop Support Engineer will work closely with IT leadership, systems teams, and business users, ensuring users are equipped with the right tools to be productive and secure. If you thrive in a fast-paced environment, enjoy solving problems, and like interacting with people — this role is for you.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide <strong>Level 1–2 support</strong> for desktops, laptops, mobile devices, printers, and network connectivity issues.</li><li>Configure, deploy, and maintain Windows/Mac workstations and related hardware.</li><li>Install and support software, applications, and system updates.</li><li>Troubleshoot issues with <strong>Microsoft 365, VPN access, and Active Directory</strong>.</li><li>Assist users with password resets, account provisioning, and permissions management.</li><li>Maintain IT asset inventory and documentation.</li><li>Escalate complex technical issues to senior IT staff or vendors when appropriate.</li><li>Ensure timely response to support tickets with a customer-first approach.</li></ul><p><br></p>
<p>The Staff Accountant will play a key role in supporting daily accounting operations, month-end close, and financial reporting. Ideal candidates will have prior experience in the construction industry and a working knowledge of cost accounting principles.</p><p><br></p><p>Key Responsibilities</p><ul><li>Perform general cost accounting and related duties for the organization</li><li>Collaborate with the Accounting Manager to prepare monthly balance sheets, income statements, inventory statements, and other reports</li><li>Maintain general ledger reconciliations and journal entries</li><li>Assist with coding accounts payable invoices, setting up new vendors, reconciling accounts, and processing payments</li><li>Apply customer payments and maintain accounts receivable reports</li><li>Manage company credit card program and reconcile transactions</li><li>Maintain fixed asset lists and fleet allocation documentation</li><li>Reconcile bank accounts monthly and verify deposits</li><li>Support annual audit preparation and external auditor requests</li><li>Prepare and file sales tax forms with state agencies</li><li>Maintain compliance with GAAP and company accounting procedures</li><li>Perform other related duties as assigned</li></ul><p><br></p>
<p>We are seeking a skilled <strong>Desktop Support Engineer</strong> to join our IT team and provide exceptional technical support within a Windows-based environment. The ideal candidate will have a strong understanding of Windows operating systems, hardware troubleshooting, and user support in a corporate setting. You will play a key role in ensuring smooth day-to-day technology operations for our employees, maintaining system reliability, and assisting with IT projects and upgrades.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide hands-on technical support for Windows desktops, laptops, and peripherals.</li><li>Install, configure, and troubleshoot Windows OS, Microsoft Office, and other enterprise applications.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Manage Active Directory accounts, group policies, and user permissions.</li><li>Support remote users and VPN access issues.</li><li>Maintain asset inventory and ensure devices are properly secured and up to date.</li><li>Collaborate with the IT infrastructure team to deploy updates, patches, and system improvements.</li><li>Document procedures, incidents, and resolutions accurately in the ticketing system.</li><li>Assist with onboarding/offboarding of employees, including hardware setup and access provisioning.</li></ul><p><br></p>
