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7 results for Help Desk Analyst in Jacksonville, FL
- Jacksonville, FL
- onsite
- Temporary
- 0 - 0 USD / Yearly
- <p>We’re looking for a Help Desk Analyst to serve as the first point of contact for internal technical support. You’ll handle incoming tickets, resolve common issues, and provide excellent customer service across the organization.</p><p><strong>What You’ll Do:</strong></p><ul><li>Respond to tickets, calls, and chat-based support requests</li><li>Resolve password resets, account issues, and software troubleshooting</li><li>Support PCs, laptops, mobile devices, and office equipment</li><li>Guide users through basic troubleshooting steps</li><li>Document solutions and maintain knowledge-base articles</li><li>Escalate issues that require specialized support</li></ul><p><br></p>
- 2026-02-27T00:00:00Z
- Jacksonville, FL
- onsite
- Contract / Temporary to Hire
- 23.75 - 27.5 USD / Hourly
- <p>We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade operating systems and business software</p><p>• Set up and support computer hardware, monitors, network equipment, and peripherals</p><p>• Troubleshoot and resolve hardware, software, email, network, and peripheral issues</p><p>• Support users via centralized help desk and provide clear technical guidance</p><p>• Document equipment repairs, installations, and removals</p><p>• Train users on common business applications</p><p>• Contribute to system planning, hardware/software recommendations, and procedures</p><p>• Stay up to date on technology trends and make proactive suggestions</p><p>• Maintain user confidentiality and adhere to company protocols</p>
- 2026-02-26T00:00:00Z
- Jacksonville, FL
- onsite
- Temporary
- 0 - 0 USD / Yearly
- <p>We’re seeking a <strong>Technical Analyst</strong> with 1–3 years of experience building and supporting solutions using <strong>Microsoft Power Apps and Power Automate</strong>. In this role, you’ll work closely with business stakeholders to analyze requirements, streamline processes, and deliver low‑code solutions that improve efficiency and data visibility. This is an onsite role in Jacksonville, FL.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Design, build, and support Power Apps and Power Automate workflows</li><li>Translate business requirements into technical solutions</li><li>Troubleshoot, enhance, and maintain existing Power Platform solutions</li><li>Collaborate with business and IT teams to optimize processes</li><li>Document solutions and provide end-user support as needed</li></ul><p><br></p>
- 2026-03-13T00:00:00Z
- Jacksonville, FL
- onsite
- Temporary
- 0 - 0 USD / Yearly
- <p>We are looking for a skilled System Analyst to join our team in Jacksonville, Florida. This long-term contract position requires someone with strong attention to detail, expertise in analyzing business needs, and the ability to translate them into efficient technical solutions. </p><p><br></p><p>We are seeking a skilled professional to design and maintain Single Sign-On (SSO) solutions, support identity integrations, and bridge technical and business requirements. This role combines technical expertise with strong business analysis skills to ensure secure, seamless authentication across enterprise applications.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, implement, and maintain SSO solutions using SAML, OAuth, and OpenID Connect.</li><li>Configure and troubleshoot SAML-based integrations with enterprise applications.</li><li>Collaborate with IAM teams to ensure secure authentication and authorization.</li><li>Document system specifications, workflows, and configurations.</li><li>Gather and translate business requirements into functional and technical specifications.</li><li>Facilitate stakeholder meetings and provide status updates.</li><li>Create use cases, process flows, and user stories for development teams.</li><li>Support UAT and ensure deliverables meet business expectations.</li><li>Provide on-call support for critical authentication issues and act as point of contact during escalations.</li></ul><p><br></p><p><br></p>
- 2026-02-25T00:00:00Z
- Jacksonville, FL
- onsite
- Permanent
- 80000 - 100000 USD / Yearly
- We are looking for an experienced Business Systems Analyst to join our team in Jacksonville, Florida. This role focuses on supporting and optimizing the Oracle Cloud Healthcare Suite, with a particular emphasis on the Payroll module. As part of this position, you will collaborate with cross-functional teams to refine system workflows, test updates, and ensure seamless application functionality while contributing to other functional areas.<br><br>Responsibilities:<br>• Lead the configuration and implementation of Oracle modules, specializing in the Payroll module.<br>• Design and optimize complex business processes by working closely with teams on system configuration, testing, validation, and documentation.<br>• Collaborate with technical teams to translate business requirements into technical solutions, ensuring the desired functionality is achieved.<br>• Identify opportunities to implement new features or enhance existing functionalities, providing recommendations to improve efficiency.<br>• Develop and execute test plans and scripts, as well as assist in training end-users on system updates and processes.<br>• Maintain detailed documentation of Oracle system requirements, workflows, and procedures.<br>• Offer end-user support by troubleshooting issues and analyzing data through Oracle reports.<br>• Participate in regular Oracle change control meetings and contribute to the decision-making process.<br>• Provide product support and expertise across various functional business areas.<br>• Stay updated on newly released Oracle features, maintenance updates, and patches to ensure optimal system performance.
- 2026-02-18T00:00:00Z
- Jacksonville, FL
- onsite
- Contract / Temporary to Hire
- 23.75 - 27.5 USD / Hourly
- <p>We are looking for a dedicated Technical Support Specialist to provide expert assistance for SaaS applications and ensure smooth operations for our clients. This position requires strong analytical skills, proactive problem-solving, and effective communication to troubleshoot issues and enhance system performance. This is a Contract-to-permanent opportunity located in Jacksonville, Florida.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for SaaS applications, resolving issues efficiently and maintaining system reliability.</p><p>• Investigate and diagnose software problems, collaborating with development teams to implement solutions.</p><p>• Conduct regular maintenance, updates, and performance monitoring for supported applications.</p><p>• Create comprehensive documentation for support activities, including troubleshooting procedures and user guides.</p><p>• Assist in deploying new software applications and updates, ensuring seamless integration.</p><p>• Provide training and guidance to users on application functionality and best practices.</p><p>• Analyze recurring issues to identify root causes and recommend improvements.</p><p>• Collaborate with IT staff to maintain system security and ensure data integrity.</p><p>• Participate in on-call rotations to provide timely support during critical incidents.</p><p>• Coordinate with external vendors to address third-party application-related concerns.</p>
- 2026-02-25T00:00:00Z
- Jacksonville, FL
- onsite
- Temporary
- 0 - 0 USD / Yearly
- <p>We’re hiring an IT Support Specialist to deliver hands-on technical support for employees and assist with day‑to‑day IT operations. This role is perfect for someone who enjoys solving problems, supporting users, and working across hardware, software, and SaaS tools.</p><p><strong>What You’ll Do:</strong></p><ul><li>Provide Tier 1–2 support for devices, apps, and access issues</li><li>Set up laptops, accounts, and equipment for new hires</li><li>Troubleshoot Windows/Mac issues, connectivity, printers, and peripherals</li><li>Support O365 or Google Workspace</li><li>Help with ticket triage, documentation, and asset tracking</li><li>Assist with basic networking, VPN, and mobile device management</li><li>Escalate advanced issues to senior IT staff</li></ul><p><br></p>
- 2026-02-27T00:00:00Z