<p>We are seeking an experienced <strong>IT Business Analyst with a strong Dynamics 365 (D365) background</strong> to serve as a key liaison between business stakeholders and technical teams. This role will focus on gathering requirements, optimizing business processes, and supporting the implementation and ongoing enhancement of D365 solutions across the organization.</p><p>The ideal candidate has a deep understanding of D365 functional capabilities, strong analytical skills, and the ability to translate business needs into clear technical requirements.</p><p>Key Responsibilities</p><ul><li>Act as the primary <strong>Business Analyst for Dynamics 365</strong> (Finance, Supply Chain, Sales, Customer Service, or CE modules as applicable)</li><li>Partner with business stakeholders to <strong>gather, analyze, and document requirements</strong></li><li>Translate business requirements into <strong>functional specifications, user stories, and process flows</strong></li><li>Support D365 implementations, upgrades, integrations, and enhancements</li><li>Collaborate with developers, architects, and vendors to ensure solutions align with business needs</li><li>Analyze existing business processes and recommend <strong>process improvements and automation</strong></li><li>Support <strong>UAT planning, execution, and defect resolution</strong></li><li>Provide post-implementation support and continuous improvement recommendations</li><li>Create and maintain documentation including workflows, requirements, and training materials</li></ul><p><br></p>
We are looking for an experienced Business Analyst to join our team in Jacksonville, Florida. The ideal candidate will have a strong background in Oracle applications and technology, paired with excellent problem-solving skills and the ability to collaborate across departments. This role requires someone who can deliver innovative solutions to enhance business processes and support operational efficiency.<br><br>Responsibilities:<br>• Partner with organizational leaders to prioritize tasks, projects, and process improvements.<br>• Implement enhancements and changes to existing business processes to drive operational efficiency.<br>• Collaborate with internal teams and external vendors, both locally and globally, to optimize business systems.<br>• Analyze current and future business needs to develop solutions that integrate various operations seamlessly.<br>• Investigate user-reported issues and coordinate with support teams to resolve them effectively.<br>• Participate in audits and provide assistance as needed to ensure compliance.<br>• Manage Oracle Cloud integrations, including creating or modifying integrations based on business requirements.<br>• Utilize Oracle Fusion extensions to write or modify scripts and customize applications.<br>• Maintain and manage data tables and logic within Oracle environments to support business functions.<br>• Perform other duties as assigned to support the organization's objectives.
