<p>We are seeking a <strong>Senior Business Analyst</strong> to support strategic initiatives and business transformation efforts across the organization. This role will work closely with business leaders, stakeholders, and technical teams to gather requirements, analyze business processes, identify opportunities for improvement, and help deliver successful technology and operational solutions.</p><p>Responsibilities</p><ul><li>Gather, analyze, and document business and functional requirements.</li><li>Facilitate meetings and workshops with stakeholders to understand business needs.</li><li>Analyze current processes and identify opportunities for improvement and efficiency.</li><li>Create business requirements documents, process flows, user stories, and other project documentation.</li><li>Serve as a liaison between business stakeholders and technical teams.</li><li>Support solution design, testing, implementation, and user adoption activities.</li><li>Track project progress, risks, issues, and dependencies.</li><li>Assist with process optimization and organizational change initiatives.</li><li>Develop reports, dashboards, and presentations for leadership teams.</li><li>Ensure solutions align with business objectives and stakeholder expectations.</li></ul><p><br></p>
We are looking for an experienced Business Analyst to join a Long-term Contract opportunity in Jacksonville, Florida. In this role, you will work within an Agile Scrum setting, partnering with stakeholders and delivery teams to shape clear requirements and keep work moving efficiently through each sprint. This position is ideal for someone who can turn business needs into actionable documentation, support team alignment, and help ensure solutions meet expected outcomes.<br><br>Responsibilities:<br>• Partner with business stakeholders and technical teams to uncover needs, evaluate priorities, and document functional expectations.<br>• Convert business objectives into well-structured user stories that give development teams clear direction for execution.<br>• Establish detailed acceptance criteria that support quality development, validation, and successful testing outcomes.<br>• Maintain and refine the Jira backlog by updating items, supporting prioritization, and preparing work for upcoming sprints.<br>• Facilitate backlog review discussions and contribute to sprint planning to improve readiness and delivery flow.<br>• Analyze current business processes, identify operational gaps, and recommend opportunities for improvement.<br>• Work closely with Scrum team members throughout the sprint cycle to answer questions and resolve requirement-related issues.<br>• Assist with solution validation and testing activities to confirm delivered functionality aligns with business expectations.<br>• Monitor progress against sprint objectives and project timelines, helping teams stay focused on committed deliverables.
<p>We are seeking a highly analytical <strong>Business Intelligence (BI) Analyst</strong> to transform data into actionable insights that drive business decisions. This role will be responsible for developing dashboards, reporting solutions, and analytics using <strong>Power BI</strong>, while partnering with business stakeholders to identify trends, improve processes, and support strategic initiatives.</p><p>The ideal candidate has strong experience with <strong>Power BI, data visualization, reporting, and business analysis</strong>, along with the ability to communicate insights to both technical and non-technical audiences.</p><p>Responsibilities</p><ul><li>Design, develop, and maintain interactive <strong>Power BI dashboards and reports</strong></li><li>Gather reporting requirements from business stakeholders and translate them into functional analytics solutions</li><li>Analyze large datasets to identify trends, opportunities, and business insights</li><li>Develop and track key performance indicators (KPIs) and operational metrics</li><li>Create data models and optimize report performance</li><li>Collaborate with business leaders to support strategic and operational decision-making</li><li>Perform ad hoc reporting and data analysis as needed</li><li>Ensure data accuracy, integrity, and consistency across reporting platforms</li><li>Document reporting processes, data definitions, and dashboard specifications</li><li>Present findings and recommendations to leadership and business stakeholders</li></ul><p><br></p>
We are looking for a Systems Analyst to join a contract opportunity with permanent potential in Jacksonville, Florida. This role supports business-critical systems with an emphasis on data analysis, automation, and warehouse operations, while partnering with both technical and operational teams to improve performance and reporting. The ideal candidate brings strong experience in SQL, Python scripting, and warehouse management platforms, along with the ability to turn business needs into practical system solutions.<br><br>Responsibilities:<br>• Evaluate operational workflows and gather business needs to define effective system-based solutions.<br>• Create and maintain SQL queries, stored procedures, and reporting outputs that support daily operations and decision-making.<br>• Develop Python-based tools and scripts to automate recurring processes, transform data, and support integrations.<br>• Administer and improve warehouse management system functionality to strengthen inventory control, order fulfillment, and logistics performance.<br>• Collaborate with IT, supply chain, and business stakeholders to uncover process gaps and recommend system enhancements.<br>• Investigate application and data issues, perform root cause analysis, and implement sustainable fixes.<br>• Produce clear documentation for system behavior, technical configurations, workflows, and support procedures.<br>• Assist with testing, validation, and rollout activities for system updates, enhancements, and integrated solutions.
<p>We are seeking an experienced <strong>ERP Data Engineer</strong> to support and enhance enterprise data solutions that integrate critical business information across ERP platforms. This role will focus on designing, developing, and maintaining data pipelines, data models, reporting datasets, and integrations that enable high-quality analytics and business decision-making.</p><p>The ideal candidate will have experience working with ERP systems such as <strong>Oracle, SAP, Microsoft Dynamics 365, Workday, Infor, or NetSuite</strong>, along with strong SQL, ETL, and cloud data platform expertise.</p><p><br></p><p>Responsibilities</p><ul><li>Design, develop, and maintain data pipelines that extract, transform, and load ERP data into enterprise data warehouses and analytics platforms.</li><li>Build and optimize integrations between ERP systems and downstream applications.</li><li>Develop scalable data models to support reporting, analytics, forecasting, and operational decision-making.</li><li>Partner with business stakeholders, ERP teams, and analytics teams to understand reporting and data requirements.</li><li>Ensure data quality, validation, governance, and consistency across multiple systems.</li><li>Monitor and troubleshoot data integration processes and resolve data-related issues.</li><li>Support ERP implementations, upgrades, migrations, and data conversion efforts.</li><li>Create and maintain technical documentation, data mappings, and process flows.</li><li>Optimize database performance, ETL processes, and reporting datasets.</li><li>Support BI platforms including Power BI, Tableau, or similar analytics tools.</li></ul>
<p>We are seeking an experienced <strong>IT Help Desk Analyst</strong> to provide technical support for end users across a Microsoft-centric environment. The ideal candidate will have strong experience supporting <strong>Microsoft 365</strong>, <strong>Azure/Entra ID</strong>, Windows desktops, and common end-user technologies while delivering exceptional customer service.</p><p>Responsibilities</p><ul><li>Serve as the primary point of contact for IT support requests via phone, email, chat, and ticketing system.</li><li>Troubleshoot and resolve hardware, software, network, and connectivity issues.</li><li>Support and administer <strong>Microsoft 365</strong> applications including:</li><li>Outlook</li><li>Teams</li><li>OneDrive</li><li>SharePoint</li><li>Exchange Online</li><li>Manage user accounts, passwords, and permissions in:</li><li>Active Directory</li><li>Azure AD / Microsoft Entra ID</li><li>Configure and troubleshoot Multi-Factor Authentication (MFA) and Single Sign-On (SSO).</li><li>Provision, deploy, and support laptops, desktops, mobile devices, and peripherals.</li><li>Assist with onboarding and offboarding activities, including account creation and device setup.</li><li>Support endpoint management tools such as Microsoft Intune and Autopilot.</li><li>Document incidents, resolutions, and procedures within the ticketing system.</li><li>Escalate complex issues to infrastructure, security, or engineering teams as appropriate.</li><li>Ensure compliance with IT security policies and best practices.</li></ul><p><br></p>
We are looking for an experienced Business Intelligence Developer to join our team in Jacksonville, Florida. In this role, you will leverage your expertise to transform complex data into actionable insights, enabling informed decision-making across the organization. This Contract position offers the opportunity to collaborate with key stakeholders to design and deliver innovative reporting solutions tailored to evolving business needs.<br><br>Responsibilities:<br>• Extract and analyze data from diverse systems within the data lake to support reporting and analytics needs.<br>• Design, develop, and maintain Power BI dashboards and interactive visualizations to provide clear insights.<br>• Collaborate with department leaders to gather business requirements and translate them into effective technical solutions.<br>• Perform detailed data analysis to uncover trends and anomalies that drive strategic decisions.<br>• Optimize and manage SQL queries for reporting purposes and data model improvements.<br>• Maintain and enhance existing reports while developing new solutions to address emerging business demands.<br>• Ensure data quality and integrity across analytics platforms.<br>• Partner with data engineering teams to improve data pipelines and enhance data sources.<br>• Contribute to the implementation of data modeling best practices within the analytics environment.