We are looking for a skilled End User Support Engineer to manage and maintain macOS devices within our enterprise environment in Jacksonville, Florida. This position focuses on utilizing Jamf Pro for endpoint management and ensuring all systems meet organizational standards for security, compliance, and performance. The ideal candidate will have hands-on experience with macOS administration and a strong ability to provide advanced technical support and automation solutions.<br><br>Responsibilities:<br>• Administer and configure Jamf Pro for managing the lifecycle of macOS devices, including enrollment, updates, and compliance enforcement.<br>• Develop and implement policies, scripts, and profiles to streamline Mac management and enhance security.<br>• Collaborate with the Information Security team to ensure macOS devices meet compliance standards for encryption, updates, and application controls.<br>• Provide tier-3 technical support for macOS-related issues, including hardware, operating system, and applications.<br>• Integrate Jamf Pro with enterprise systems such as Intune and identity management tools to enhance functionality.<br>• Create and maintain detailed documentation, standard operating procedures, and knowledge articles for Mac support processes.<br>• Monitor device health, compliance status, and update progress through Jamf Pro and related tools.<br>• Plan and execute macOS upgrade cycles and manage application deployment strategies.<br>• Coordinate with vendors for Apple hardware procurement and lifecycle management.
<p>Design, implement, and maintain enterprise networks to ensure optimal performance, scalability, and security. Collaborate with cross-functional teams to resolve network-related issues and support business operations.</p>
We are looking for a skilled Network Engineer to join our team in Jacksonville, Florida, on a contract with the potential for a permanent position. In this role, you will be responsible for designing, implementing, and maintaining robust data communication and telecommunication networks. This position will involve working with Cisco technologies, troubleshooting network systems, and ensuring optimal network performance.<br><br>Responsibilities:<br>• Design and implement efficient data communication and telecommunication networks to meet organizational needs.<br>• Configure, install, and maintain network devices, including routers, switches, and cabling, to ensure seamless operations.<br>• Monitor and troubleshoot network performance issues, identifying and resolving problems to maintain reliability.<br>• Conduct facility surveys to recommend optimal layouts and locations for network equipment and cabling.<br>• Oversee the installation of communication circuits such as CAT6 and fiber to support network infrastructure.<br>• Manage and administer Cisco Nexus data center routing and switching systems.<br>• Provide support for cloud-based VoIP systems and troubleshoot telecommunication issues as needed.<br>• Perform hardware and software analyses to ensure network devices meet performance and compatibility requirements.<br>• Configure and maintain wireless networks, ensuring secure and high-performing connectivity.<br>• Collaborate with team members to adhere to organizational standards and codes of conduct.
