<p>We’re looking for a talented <strong>Graphic Designer</strong> to elevate the visual identity of our lifestyle and design brands. In this role, you’ll lead creative efforts across print and digital channels—bringing ideas to life through compelling campaigns, marketing collateral, and brand experiences.</p>
<p>We are looking for a motivated and detail-oriented individual to join our team as a Social Media Specialist in Neptune Beach, Florida. This part-time position is contract-to-hire. This position offers an excellent opportunity to showcase your skills in administrative tasks and social media management while contributing to the success of our organization. If you are adaptable and eager to take on diverse responsibilities, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Perform a variety of administrative tasks, including organizing files, scheduling appointments, and managing correspondence.</p><p>• Utilize conditional formatting and other tools to create and maintain organized spreadsheets.</p><p>• Support corporate social media initiatives by developing engaging content and monitoring online channels.</p><p>• Plan and execute social media campaigns to enhance brand visibility and engagement.</p><p>• Analyze social media trends and provide strategic recommendations to optimize online presence.</p><p>• Design graphics and visuals for social media posts to maintain a cohesive brand image.</p><p>• Manage multiple social media accounts, ensuring timely updates and interaction with followers.</p><p>• Collaborate with team members to align social media strategies with overall marketing goals.</p><p>• Monitor the performance of social media tools and adjust strategies to improve effectiveness.</p><p>• Stay up-to-date on emerging social media platforms and tools to maintain a competitive edge.</p>
<p>We’re looking for a talented <strong>Graphic Designer</strong> to elevate the visual identity of our lifestyle and design brands. In this role, you’ll lead creative efforts across print and digital channels—bringing ideas to life through compelling campaigns, marketing collateral, and brand experiences.</p>
<p>Design, implement, and maintain enterprise networks to ensure optimal performance, scalability, and security. Collaborate with cross-functional teams to resolve network-related issues and support business operations.</p>
We are looking for a skilled Systems Administrator to join our team on a long-term contract basis in Jacksonville, Florida. In this role, you will manage and maintain system operations, ensuring high performance and reliability across various platforms. This is an excellent opportunity to work with cutting-edge technologies while supporting critical organizational functions.<br><br>Responsibilities:<br>• Manage and maintain cloud infrastructure, ensuring optimal performance and scalability.<br>• Administer and troubleshoot Active Directory to support user access and security requirements.<br>• Oversee the configuration and maintenance of Microsoft Office 365 applications.<br>• Provide support for phone systems, resolving any technical issues in a timely manner.<br>• Ensure the smooth operation of Windows 11 environments, including updates and patches.<br>• Monitor and manage Amazon Web Services (AWS) resources to support business needs.<br>• Collaborate with other IT professionals to implement system improvements and upgrades.<br>• Create and maintain comprehensive documentation for systems and processes.<br>• Perform regular system health checks and monitor for potential issues.<br>• Respond to and resolve technical support tickets with efficiency and professionalism.
<p>We are looking for a skilled Software Developer to join our team in Jacksonville, Florida, on a Contract-to-permanent basis. This position offers an exciting opportunity to work with a growing organization.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Develop, test, and maintain web applications using PHP and Laravel framework.</li><li>Design and implement RESTful APIs for internal and external integrations.</li><li>Collaborate with front-end developers to integrate user-facing elements using JavaScript.</li><li>Optimize application performance and troubleshoot issues.</li><li>Write clean, maintainable, and well-documented code.</li><li>Participate in code reviews and contribute to team knowledge sharing.</li><li>Stay up-to-date with emerging technologies and best practices.</li></ul><p><br></p>
<p><strong>Make a Real Impact in a Mission-Driven Industry!</strong></p><p>Are you ready to take your accounting career to the next level while making a difference in your community? Our client, a forward-thinking Public Utilities organization in Yulee, FL, is looking for a <strong>strategic and inspiring Accounting Manager</strong> to lead financial operations across multiple departments and locations.</p><p>This is more than just a numbers role — it’s a chance to <strong>drive change, mentor talent, and shape the future</strong> of a vital public service.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Lead a diverse range of accounting functions with precision and insight.</li><li>Collaborate across departments and locations to streamline financial processes.</li><li>Mentor and develop a high-performing accounting team — from recruitment to performance management.</li><li>Ensure SOX compliance and uphold strong internal controls.</li><li>Deliver powerful financial and statistical analysis to support executive decision-making.</li><li>Partner with Tax and Financial Analysis teams to stay ahead of regulatory and market changes.</li><li>Work closely with senior leadership including the Director of Finance and Controller to align financial strategy with organizational goals.</li><li>Champion the use of ERP systems and Excel to optimize reporting and analysis.</li></ul><p><br></p>
<p>We are seeking a detail-oriented and driven <strong>IT Business Analyst</strong> to join our team. This role is ideal for someone who thrives at the intersection of business and technology—translating complex requirements into actionable solutions and ensuring IT initiatives align seamlessly with business goals.</p><p>As an IT Business Analyst, you’ll partner closely with stakeholders, business units, and technical teams to gather requirements, document processes, and support the design and implementation of new solutions. You’ll also play a key role in system enhancements, integrations, and process improvement projects.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Collaborate with business stakeholders to <strong>gather, analyze, and document requirements</strong> for IT systems and applications.</li><li>Translate business needs into <strong>functional and technical specifications</strong> for development teams.</li><li>Partner with developers, QA, and project managers to <strong>support the software development lifecycle (SDLC)</strong>.</li><li>Conduct <strong>gap analysis</strong> and identify opportunities to improve processes through technology.</li><li>Assist in <strong>testing, validation, and user acceptance</strong> of new systems and enhancements.</li><li>Provide <strong>end-user support, training, and documentation</strong> as needed.</li><li>Serve as a liaison between <strong>business and IT teams</strong>, ensuring clear communication and alignment on priorities.</li></ul><p><br></p>
<p>We are seeking a Business Analyst to support application development initiatives by gathering, analyzing, and documenting business requirements and translating them into functional specifications. This role will work closely with business stakeholders, developers, and QA teams to ensure solutions meet business objectives while aligning with technical capabilities. The BSA will support the full software development lifecycle (SDLC), including requirements gathering, process mapping, testing support, and production validation for new and existing applications.</p>
<p>Join our team in Waycross, Georgia, as a dedicated Help Desk Analyst and be the first point of contact for resolving IT challenges! In this role, you'll be instrumental in providing first-line technical support, diagnosing a wide range of IT issues, and ensuring our users get back to work quickly. If you possess a solid understanding of computer systems, exceptional communication skills, and a passion for delivering top-notch technical assistance, we want to hear from you</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Be the first point of contact, providing timely technical assistance to end-users via phone, email, and chat.</li><li>Diagnose and resolve hardware, software, and network issues efficiently.</li><li>Meticulously log and track all support requests within our ticketing system.</li><li>Empower users with solutions for software installations, password resets, and other common IT inquiries.</li><li>Ensure seamless escalation of complex issues to specialized IT teams.</li><li>Contribute to our knowledge base by documenting technical challenges and their resolutions.</li><li>Proactively follow up with users to confirm successful issue resolution and satisfaction.</li><li>Stay informed on the latest IT policies and security best practices to provide informed support.</li><li>Leverage your expertise in Microsoft Windows, Mac Computers, Cisco Technologies, and Active Directory to troubleshoot and resolve technical problems.</li><li>Utilize your skills in Citrix Technologies, Computer Hardware, and Microsoft to deliver effective and efficient support.</li></ul>
<p>Alright, buckle up, because we're looking for an experienced Software Engineer to join our dynamic team in sunny Orange Park, Florida! If you're passionate about building cutting-edge applications and thrive in a collaborative, fast-paced environment, this is your chance to shine!</p><p><br></p><p><strong>Imagine this:</strong> You'll be the architect of seamless integration, crafting the bridges that connect our diverse applications and power our innovative solutions. You'll dive headfirst into project planning and analysis, shaping the future of our software. And you'll be the guardian of code quality, ensuring every line is a masterpiece.</p><p><strong>Here's what you'll get to do:</strong></p><ul><li><strong>Become an Integration Maestro:</strong> Design and build the intricate architecture that allows our applications to communicate flawlessly.</li><li><strong>Shape the Future:</strong> Play a key role in project planning and analysis, turning ideas into reality.</li><li><strong>Elevate Code Quality:</strong> Review and approve code designs, mentoring and guiding your fellow developers.</li><li><strong>Craft Brilliant Code:</strong> Dive into the .Net world, wielding C# and Angular to build stunning custom applications with a microservices approach.</li><li><strong>Master the Dataverse:</strong> Unleash the power of SQL and TSQL to extract, query, and manipulate data.</li><li><strong>Translate Vision into Reality:</strong> Collaborate with business analysts to transform business requirements into sleek, user-friendly product designs.</li><li><strong>Document Your Brilliance:</strong> Create clear and concise technical specifications and documentation.</li><li><strong>Innovate and Accelerate:</strong> Discover and implement tools and processes that streamline development and boost efficiency.</li><li><strong>Team Up for Triumph:</strong> Work closely with our amazing DevOps, Database, QA, and Analyst teams, using an agile approach to deliver exceptional projects.</li></ul><p><strong>This is more than just a job – it's an opportunity to:</strong></p><ul><li>Grow your skills and expertise in a stimulating and supportive environment.</li><li>Make a real impact on exciting projects that drive our business forward.</li><li>Transition from a contract role to a permanent position and build a long-term career.</li><li>Work with a team of passionate professionals who are dedicated to excellence.</li></ul><p>If you're ready to unleash your coding superpowers and join a team that's passionate about innovation, apply now! Let's build something amazing together!</p>
<p>We are looking for a skilled Controls Engineer to join our team in Jacksonville, Florida. As a Contract-to-Permanent role, it offers an excellent opportunity for professionals seeking to contribute to innovative solutions while advancing their careers. This is an onsite role in Jacksonville, FL.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Engineer electrical distribution systems</strong> (low to medium voltage), crafting detailed single-line diagrams, wiring schematics, and electrical layouts.</li><li><strong>Specify and select critical components</strong> like MCCs, VFDs, transformers, and distribution panels.</li><li><strong>Develop tailored control solutions</strong> based on in-depth project analysis, ensuring compliance with industry standards and regulations.</li><li><strong>Produce and manage essential technical documentation</strong>, including equipment specs and system schematics.</li><li><strong>Conduct comprehensive electrical system studies</strong>, covering load analysis, voltage drop, short circuit, arc flash, and coordination.</li><li><strong>Lead field inspections and system start-ups</strong> to validate performance and operational integrity.</li><li><strong>Deliver remote technical support</strong> to optimize systems and resolve issues.</li><li><strong>Collaborate across teams</strong> (project management, field service, clients) for smooth project delivery.</li><li><strong>Oversee multiple projects concurrently</strong>, consistently meeting deadlines and deliverables.</li><li><strong>Analyze customer requirements and project goals</strong> to guide system design.</li></ul><p><br></p>
<p>We’re partnered with a leading organization in Tallahassee that’s adding an <strong>Azure Application Engineer</strong> to help design and support modern application integrations, APIs, and hybrid cloud solutions as part of a large technology initiative.</p>
<p>We’re seeking a skilled and motivated Software Engineer to join our dynamic team in Jacksonville, Florida. This Contract-to-Permanent opportunity offers the chance to work on impactful projects, drive automation, and contribute to process optimization in a collaborative and forward-thinking environment.</p><p>Key Responsibilities:</p><ul><li>Design and develop robust software applications using C++ to meet business and technical requirements.</li><li>Write clean, efficient, and maintainable code following industry best practices.</li><li>Collaborate with cross-functional teams to gather requirements and ensure smooth system integration.</li><li>Perform unit testing and support integration testing to ensure software quality and reliability.</li><li>Diagnose and resolve software and hardware-related issues effectively.</li><li>Create and refine batch scripts to automate workflows and enhance operational efficiency.</li><li>Maintain and improve existing software systems to boost performance and functionality.</li><li>Stay current with advancements in C++ and related technologies to apply modern development techniques.</li><li>Offer technical insights and recommendations to enhance development processes and team productivity.</li></ul><p><br></p>
We are looking for an experienced HubSpot Consultant to join our team in Jacksonville, Florida. In this long-term contract position, you will play a pivotal role in optimizing HubSpot systems to enhance business operations. This role requires expertise in CRM management, automation, reporting, and system integrations to ensure seamless workflows and data accuracy.<br><br>Responsibilities:<br>• Serve as the primary administrator for HubSpot, managing its core functionalities including Sales and Marketing hubs.<br>• Design and implement automation processes to streamline business operations and improve efficiency.<br>• Create and maintain custom reports to monitor performance and track key metrics.<br>• Ensure the accuracy and integrity of data within the HubSpot platform.<br>• Collaborate with teams across the organization to define workflows and improve system utilization.<br>• Manage integrations between HubSpot and other business tools to enhance connectivity.<br>• Provide training and support to staff on HubSpot functionalities and best practices.<br>• Work closely with solution partners to align system capabilities with organizational goals.<br>• Troubleshoot and resolve technical issues within the HubSpot platform.<br>• Continuously evaluate and optimize HubSpot configurations to meet evolving business needs.
<p><strong>🚀 Ready to Lead Finance in a Fast-Moving, Growth-Focused Environment?</strong></p><p>An innovative and expanding architecture + engineering firm is seeking a Manager of Accounting Operations & M& A to take charge of financial operations and play a key role in strategic acquisitions. If you're a CPA with a passion for data-driven decision-making and thrive in dynamic environments, this is your chance to make a real impact.</p><p><br></p><p><strong>🔍 What You’ll Be Doing:</strong></p><ul><li>Oversee core accounting functions and ensure smooth day-to-day operations.</li><li>Partner with leadership on acquisition strategy, due diligence, and integration.</li><li>Build and refine financial reporting tools to support executive and investor needs.</li><li>Leverage ERP systems (Deltek experience is a big plus!) to streamline processes.</li><li>Analyze financial data to uncover trends, risks, and opportunities.</li><li>Collaborate with internal teams and external partners in a private equity-backed setting.</li></ul><p><br></p>
<p>We are looking for a detail-oriented and proactive Executive Assistant to join our team in Orange Park, Florida. This Contract-to-permanent position offers the opportunity to support executive-level operations within the transport industry. The ideal candidate will excel in managing schedules, organizing tasks, training documentation and maintaining key financial and project databases, while demonstrating professionalism and adaptability.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage calendars for multiple teams using Outlook, ensuring all schedules are optimized and conflicts are resolved.</p><p>• Oversee and update financial reporting databases, ensuring accuracy and timely status updates.</p><p>• Utilize scheduling and task management tools to streamline project workflows and assignments.</p><p>• Take detailed notes during meetings and prepare comprehensive PowerPoint documentation to support executive decision-making.</p><p>• Communicate effectively with internal and external stakeholders, including organizing conference calls and correspondence.</p><p>• Assist with light accounting duties, ensuring financial transactions and reports align with company standards.</p><p>• Collaborate with teams on logistics and distribution projects, providing organizational support and tracking progress.</p><p>• Demonstrate poise under pressure by handling urgent tasks and unforeseen challenges efficiently.</p><p>• Apply project management skills to ensure timely completion of department initiatives and deliverables.</p>
We are looking for a detail-oriented Staff Accountant to join our team in Jacksonville Beach, Florida. This role is ideal for someone with a strong foundation in accounting principles who thrives in a fast-paced, multi-entity environment. You will play a key role in managing financial processes, maintaining accurate records, and contributing to overall financial strategy.<br><br>Responsibilities:<br>• Oversee day-to-day accounting operations, ensuring accuracy and completeness across multiple business entities.<br>• Process accounts payable and receivable, ensuring timely invoicing, payments, and reconciliations.<br>• Prepare and post journal entries while maintaining proper documentation to support financial transactions.<br>• Reconcile bank accounts, credit cards, and general ledger accounts regularly to ensure consistency and accuracy.<br>• Manage cash flow and oversee cash-based accounting processes for multiple entities.<br>• Lead month-end and year-end closing procedures, ensuring financial reports are accurate and complete.<br>• Generate detailed financial statements and provide insightful analysis to support decision-making.<br>• Utilize NetSuite accounting software to maintain accurate and up-to-date financial records.<br>• Collaborate with external tax advisors and auditors to ensure compliance and accuracy.<br>• Identify and implement process improvements to enhance efficiency and streamline financial reporting.
<p>We are seeking a highly skilled Systems Engineer with expertise in cloud computing and hands-on experience in Microsoft Azure environments. The ideal candidate will play a pivotal role in designing, implementing, and maintaining cloud-based solutions that drive efficiency, scalability, and innovation for our clients. This role is perfect for individuals who are passionate about technology and eager to tackle complex challenges in cloud systems engineering.</p>
<p><br></p><p>We are seeking a highly motivated and experienced Software Developer to join our team and play a pivotal role in a critical legacy application modernization project. The successful candidate will be responsible for re-architecting, developing, and migrating our existing legacy application to a robust, scalable, and modern web-based application. This role requires a strong understanding of web development best practices, excellent problem-solving skills, and a solid foundation in the Microsoft technology stack and related web technologies.</p><p><br></p><p>Responsibilities</p><p>• Design, develop, test, deploy, and maintain high-quality, scalable, and secure web applications.</p><p>• Lead the conversion of functionalities from a legacy application to a modern web-based .Net MVC framework.</p><p>• Write clean, efficient, and well-documented code in .Net Core, C#, and JavaScript.</p><p>• Develop and consume RESTful APIs to facilitate communication between various application components and external services.</p><p>• Design and manage database schemas, and interact with MySQL databases effectively.</p><p>• Implement responsive and user-friendly interfaces using Bootstrap and other front-end technologies.</p><p>• Participate in all phases of the software development lifecycle, including requirements gathering, design, development, testing, deployment, and support.</p><p>• Collaborate closely with product owners, business analysts, and other developers to translate business requirements into technical solutions.</p><p>• Identify and troubleshoot software defects and provide timely resolutions.</p><p>• Stay up-to-date with emerging technologies and industry trends to recommend and implement improvements.</p><p>• Contribute to code reviews and mentor junior developers.</p><p><br></p><p>Qualifications</p><p>Required Skills & Experience</p><p>• Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.</p><p>• Proven experience in software development, with a strong portfolio of web application development.</p><p>• Expertise in .NET framework and C# programming language.</p><p>• Strong experience with ASP.NET MVC.</p><p>• Proficiency in JavaScript and modern front-end development concepts.</p><p>• Solid understanding and practical experience with Bootstrap for responsive web design.</p><p>• Demonstrable experience developing and consuming API's (RESTful services).</p><p>• Proficiency in MySQL database design, query optimization, and management.</p><p>• Experience with version control systems (e.g., Git).</p><p>• Strong analytical, problem-solving, and debugging skills.</p><p>• Excellent communication and interpersonal skills.</p><p><br></p><p>Preferred Skills</p><p>• Experience with other front-end frameworks (e.g., React, Angular, Vue.js) is a plus.</p><p>• Familiarity with cloud platforms (e.g., Azure, AWS, GCP).</p><p>• Experience with automated testing frameworks and practices.</p><p>• Knowledge of software design patterns and architectural principles.</p><p>• Experience in migrating legacy systems.</p>
We are looking for a skilled Infrastructure Project Engineer to join our team in Jacksonville, Florida. In this Contract-to-Permanent position, you will be responsible for leading IT infrastructure projects that involve server deployments, network configurations, and Office 365 migrations. This role requires a proactive, hands-on approach to delivering technical solutions while collaborating directly with clients to ensure project success.<br><br>Responsibilities:<br>• Lead and manage IT infrastructure projects such as server installations, upgrades, and domain migrations.<br>• Configure and deploy Office 365 environments, including Exchange Online, Teams, SharePoint, and OneDrive.<br>• Design and implement secure network solutions, including firewalls, switches, wireless systems, and VPN configurations.<br>• Troubleshoot complex system issues and perform technical upgrades as part of project execution.<br>• Work closely with clients to gather requirements, create implementation plans, and deliver tailored solutions.<br>• Provide guidance and mentorship to entry-level engineers during project tasks and implementations.<br>• Maintain detailed documentation of configurations, processes, and project outcomes in appropriate systems.<br>• Ensure all projects are completed on schedule, within defined scope, and aligned with client objectives.
<p>We are seeking a <strong>Senior Application Support Analyst</strong> to provide advanced technical support and expertise for mission-critical business applications. In this role, you will act as a key liaison between IT, business stakeholders, and third-party vendors, ensuring applications remain reliable, secure, and optimized for business performance. The ideal candidate is a problem-solver with strong communication skills and the ability to lead incident response, root cause analysis, and continuous improvement initiatives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary escalation point for complex application issues and incidents.</li><li>Troubleshoot and resolve application errors, performance bottlenecks, and integration issues.</li><li>Monitor application health, uptime, and performance using advanced monitoring tools.</li><li>Partner with development, infrastructure, and database teams to ensure seamless deployments and upgrades.</li><li>Conduct root cause analysis (RCA) and implement long-term corrective measures.</li><li>Maintain application configuration, user access, and security compliance.</li><li>Document support procedures, known issues, and solutions for knowledge sharing.</li><li>Mentor junior analysts and provide technical guidance for critical incidents.</li><li>Collaborate with vendors for patching, enhancements, and SLA management.</li></ul><p><br></p>
<p><strong>Join Our Team as a Software Engineer!</strong></p><p>We are on the lookout for an experienced Software Engineer to join us on a contract basis in Jacksonville, Florida. In this exciting role, you'll collaborate on developing top-notch software solutions, leveraging your expertise in PHP frameworks, JavaScript, and database management. This position offers a fantastic opportunity to contribute to innovative projects and stay ahead of industry trends.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Develop and maintain</strong> scalable software applications using PHP frameworks like Laravel or Symfony.</li><li><strong>Design and implement</strong> user-friendly interfaces with JavaScript and CSS.</li><li><strong>Optimize and manage</strong> MySQL databases by creating tables and refining queries.</li><li><strong>Build and integrate</strong> RESTful APIs for seamless system communication.</li><li><strong>Utilize Git repositories</strong>, including platforms like GitHub or Bitbucket, to manage version control.</li><li><strong>Collaborate effectively</strong> with team members, providing guidance and support as needed.</li><li><strong>Stay updated</strong> on emerging technologies and apply them to enhance software performance.</li><li><strong>Work within Agile</strong> development methodologies to ensure timely project delivery.</li><li><strong>Debug and troubleshoot</strong> software issues across Linux, OS X, and Windows environments.</li><li><strong>Develop containerized applications</strong> using tools like Vagrant or Docker.</li></ul><p><br></p>
<p>We’re seeking a <strong>Network Security Engineer</strong> to join our team and play a critical role in protecting and securing enterprise networks and cloud environments. The ideal candidate will have hands-on experience with PCI compliance, cloud security, firewall management, and security monitoring tools, with the ability to both design secure architectures and implement best practices across on-prem and cloud systems.</p><p>Key Responsibilities</p><ul><li>Ensure compliance with <strong>PCI DSS standards</strong>, maintaining security documentation, policies, and procedures.</li><li>Design, implement, and manage <strong>cloud security</strong> across GCP and AWS environments.</li><li>Analyze and document <strong>data flows</strong> to identify risks and enforce secure communication paths.</li><li>Configure, manage, and troubleshoot <strong>Palo Alto firewalls</strong>, ensuring optimal performance and security posture.</li><li>Automate security processes using <strong>PowerShell scripting</strong> and other scripting languages.</li><li>Monitor and respond to vulnerabilities using tools such as <strong>Tenable, StackDriver, and Splunk</strong>.</li><li>Administer and harden <strong>Linux systems</strong> within hybrid cloud infrastructures.</li><li>Collaborate with cross-functional IT and security teams to drive security initiatives and resolve incidents.</li></ul><p><br></p>
We are looking for a dedicated Help Desk Analyst I to join our team on a contract basis in Saint Augustine, Florida. In this role, you will provide essential technical support to end-users, ensuring smooth operation of hardware, software, and network systems. This position offers an opportunity to collaborate with IT team members and enhance your skills in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Deliver first-line technical support to users by troubleshooting and resolving basic hardware, software, and network-related issues.<br>• Manage and prioritize help desk tickets, ensuring efficient tracking and resolution of reported problems.<br>• Assist users with IT-related inquiries, providing clear guidance and promoting best practices.<br>• Escalate complex technical problems to higher-level support teams when necessary.<br>• Support the provisioning and deployment of new systems and technologies to meet organizational needs.<br>• Conduct routine maintenance and troubleshooting to optimize the performance of existing systems.<br>• Maintain detailed and accurate documentation of support requests, resolutions, and IT resources.<br>• Collaborate with IT team members to ensure seamless service delivery and effective problem-solving.<br>• Participate in ongoing training and skill development to stay updated with the latest technologies and industry standards.
