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12 results for Lead Help Desk Analyst in Itasca, IL

Help Desk Analyst II
  • Chicago, IL
  • onsite
  • Contract / Temporary to Hire
  • 32.75 - 45.50 USD / Hourly
  • <p>We are looking for a motivated and skilled<strong> </strong>Help Desk Analyst II to join our team in Chicago, Illinois. This <strong><u>part-time,</u></strong> on-site role offers a flexible schedule and is designed for professionals seeking a long-term growth opportunity. As a contract-to-permanent position, it provides an excellent pathway for career advancement while delivering essential IT support services.</p><p><br></p><p>Responsibilities:</p><p>• Provide Tier 2 technical support for hardware, software, and network issues, ensuring timely resolution of service desk tickets.</p><p>• Troubleshoot and resolve issues related to Active Directory, Windows 11, and Mobile Device Management systems.</p><p>• Utilize PowerShell scripting to streamline IT processes and improve efficiency.</p><p>• Manage and maintain Intune configurations for secure and effective device management.</p><p>• Deliver exceptional customer service by communicating effectively and maintaining professionalism in all interactions.</p><p>• Perform routine system checks and updates to ensure optimal performance of IT infrastructure.</p><p>• Offer guidance and support to end-users, assisting them with technical challenges and training needs.</p><p>• Collaborate with team members to identify and implement improvements in IT support processes.</p><p>• Maintain accurate documentation of support activities and resolutions for future reference.</p><p>• Ensure punctuality and reliability in meeting scheduled on-site commitments.</p>
  • 2026-01-22T21:49:05Z
Help Desk/Desktop Support Analyst
  • Chicago, IL
  • onsite
  • Temporary
  • 27.71 - 32.09 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Chicago, Illinois. In this long-term contract position, you will provide essential technical support to end users, ensuring smooth operation of computer systems, hardware, and software. This role offers the opportunity to troubleshoot issues, maintain IT equipment, and deliver outstanding customer service while contributing to the organization's technology infrastructure.<br><br>Responsibilities:<br>• Offer direct technical assistance to users, resolving hardware, software, and peripheral issues efficiently.<br>• Perform password resets, address account lockouts, and resolve application errors while ensuring user satisfaction.<br>• Install, configure, and update operating systems and software applications to maintain optimal system performance.<br>• Conduct routine inspections of desktops, laptops, printers, and other peripherals, addressing any maintenance needs promptly.<br>• Diagnose and repair faulty hardware components to ensure minimal downtime.<br>• Investigate and resolve basic network connectivity problems, including Wi-Fi and shared drive access.<br>• Ensure all devices are securely connected to the organization's network and domain.<br>• Maintain accurate documentation of IT assets, support requests, and resolutions for reporting and analysis purposes.<br>• Monitor recurring technical issues and escalate them to senior IT staff for long-term solutions.<br>• Uphold security protocols by ensuring antivirus and endpoint protection tools are active and updated.
  • 2026-01-21T15:38:40Z
Lead Financial Analyst
  • Wood Dale, IL
  • onsite
  • Permanent
  • 120000.00 - 130000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000-$130,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Lead Financial Analyst. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p>This is a highly visible role provides information and conducts analysis on total company financial performance, outlook, and plan. You will analyze business unit performance and coordinate interactions with business unit finance leaders to optimize our financial processes and results.</p><p><br></p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></p><ul><li>Analyze business unit performance on a monthly and quarterly basis focusing on critical business drivers</li><li>Support monthly forecasting and annual budgeting efforts, setting timelines and coordinating with team members to define deliverables</li><li>Establish a relationship with Group VPs of Finance, business unit controllers and corporate staff</li><li>Lead month and quarter end close processes, tracking and communicating financial results to senior leadership</li><li>Maintain financial reporting systems and tools, partnering with IT to suggest and implement system enhancements</li><li>Develop various financial models such as debt offerings, financial projections and rating agencies</li><li>Assess applicability and lead adoption of improvements and enhancements on existing processes (e.g. Robotic Process Automation)</li><li>Monitor and assess the Company's internal control environment. Provide recommendations for enhancements and best practices</li><li>Special projects as assigned or directed such as acquisition analysis, Board presentations, etc.</li></ul><p><br></p>
  • 2026-01-09T19:49:14Z
Sr. Financial Analyst
  • Wood Dale, IL
  • onsite
  • Permanent
  • 100000.00 - 110000.00 USD / Yearly
  • <p><em>The salary range for this position is $100,000-$110,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></p><ul><li>Analyze business unit performance on a monthly and quarterly basis focusing on critical business drivers</li><li>Support monthly forecasting and annual budgeting efforts, setting timelines and coordinating with team members to define deliverables</li><li>Establish a relationship with Group VPs of Finance, business unit controllers and corporate staff</li><li>Lead month and quarter end close processes, tracking and communicating financial results to senior leadership</li><li>Maintain financial reporting systems and tools, partnering with IT to suggest and implement system enhancements</li><li>Develop various financial models such as debt offerings, financial projections and rating agencies</li><li>Assess applicability and lead adoption of improvements and enhancements on existing processes (e.g. Robotic Process Automation)</li><li>Monitor and assess the Company's internal control environment. Provide recommendations for enhancements and best practices</li><li>Special projects as assigned or directed such as acquisition analysis, Board presentations, etc.</li></ul><p><strong>CORE COMPETENCIES:</strong></p><ul><li>Accountability</li><li>Building relationships and partnerships</li><li>Building confidence & integrity</li><li>Business Savvy</li><li>Strategic Management</li><li>Change of Direction</li></ul><p><br></p>
  • 2026-01-09T15:03:45Z
Sr Analyst
  • Aurora, IL
  • onsite
  • Contract / Temporary to Hire
  • 55.41 - 64.16 USD / Hourly
  • We are looking for an experienced Sr Analyst to join our team in Aurora, Illinois, on a Contract to permanent employment basis. In this role, you will act as a vital link between technology, operations, and strategic business initiatives within the manufacturing industry. You will be instrumental in enhancing analytics, improving workflows, and driving impactful decision-making processes.<br><br>Responsibilities:<br>• Serve as the primary business owner for telephony and quality assurance systems, ensuring seamless integration across platforms.<br>• Develop and maintain performance dashboards, reporting tools, and analytics to provide actionable insights.<br>• Analyze and interpret data to uncover trends, identify gaps, and recommend solutions for operational improvements.<br>• Strengthen the integration between telephony systems and Salesforce Service Cloud, enhancing communication workflows.<br>• Collaborate with IT teams, vendors, and business leaders to align technology solutions with organizational goals.<br>• Translate business requirements into technical specifications and oversee testing, validation, and deployment processes.<br>• Lead efforts to identify and resolve system issues, workflow inefficiencies, and data inconsistencies.<br>• Design and implement process improvements enabled by system functionalities.<br>• Maintain forecasting and workforce planning models to optimize resource allocation across channels.<br>• Support change management initiatives, including documentation, training, and stakeholder communication.
  • 2026-01-21T16:53:58Z
Accounting Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p><em>The salary range for this position is $120,000-$140,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The two biggest things on people’s minds right now: ‘The holidays are here!’ and ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong><u>Job Description:</u></strong></p><p><em> This Accounting Supervisor role involves various general ledger and project tasks that focus on positively impacting our business while also creating an environment for accelerated learning and development. This role is a key contributor in the day-to-day and long-term strategic initiatives of the finance team.  </em></p><p><br></p><p><strong>Position Responsibilities may include, but not limited to:</strong></p><ul><li>Business analysis of operations to identify process improvements within the accounting team</li><li>General ledger accounting work as necessary (including journal entry preparation, reconciliations, monthly account analysis, etc.)</li><li>Oversight of outsourced multiple accountants and analysts in our shared service center</li><li>Project manage multiple key initiatives for the Accounting Manager including projects that report to senior management</li><li>Assisting in oversight of internal and external audits</li><li>Analyze monthly variances and communicate findings to key stakeholders</li><li>Support monthly forecasting process, and provide input to the team</li><li>Support and lead various processes related to the annual planning and budget cycles</li><li>Lead ad-hoc projects to support and drive the business</li><li>Support and lead a team of staff accountants on the General Ledger team</li></ul><p><br></p>
  • 2026-01-12T21:24:02Z
Financial Planning & Analysis Manager
  • Schaumburg, IL
  • onsite
  • Permanent
  • 170000.00 - 175000.00 USD / Yearly
  • <p><em>The salary for this position is $170,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Job Description:</strong></p><p>•      Lead monthly and quarterly financial reporting and analysis, including variance and profitability analysis, and produce comprehensive management and board reporting packages. Present written analysis to articulate key drivers, trends, and insights.</p><p>•      Develop and maintain annual budget and rolling forecast models, ensuring alignment with operational and financial goals. Regularly track and assess project performance and communicate results effectively to key stakeholders, including senior leadership and the Board of Directors.</p><p>Operational Performance & Metrics Analysis:</p><p>•      Conduct detailed analysis of operational drivers that impact company margin, including sales, contribution margins, operational expenses (OPEX), and delivery metrics (e.g., service tickets, labor hours, project timelines).</p><p>•      Provide root cause analysis and present findings and actionable insights to leadership to drive business improvements.</p><p>Process Improvement & System Integration:</p><p>•      Lead the design, implementation, and optimization of financial planning processes, systems, and tools, including business intelligence solutions.</p><p>•      Take a proactive role in leading process improvement initiatives and system enhancements, including the integration of any new forecasting tools into the business operations.</p><p>Strategic Financial Modeling & Cross-Functional Collaboration:</p><p>•      Develop financial models to support strategic initiatives, including customer pricing, labor staffing, and cost optimization.</p><p>•      Work closely with cross-functional teams across operations, sales, and leadership to ensure financial insights are integrated into business strategies and build strong working relationships with stakeholders to foster a collaborative environment.</p><p>Team Leadership & Development </p><p>•      Lead and mentor 1 Financial Analyst, providing training on financial reporting and analysis while fostering a collaborative team environment.</p><p>•      Provide hands-on leadership to promote continuous learning and deepen financial acumen.</p><p>•      Balance day-to-day execution with leadership responsibilities, ensuring the Analyst's success while maintaining your own individual deliverables. </p>
  • 2026-01-09T22:28:52Z
Senior Salesforce Technical Lead
  • Chicago, IL
  • remote
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p>We are seeking an experienced Senior Salesforce Technical Lead to oversee the design and implementation of scalable Salesforce solutions for our organization. This role involves leading both the technical and administrative aspects of Salesforce, ensuring best practices in coding, architecture, and collaboration with stakeholders to deliver robust technical solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the technical design and implementation of solutions across Financial Services Cloud, Salesforce Industries, Broker Insurance and Revenue Cloud, Marketing Cloud, and Digital Experience.</li><li>Develop and maintain custom code using Apex and Lightning Web Components, as well as automate processes with Flows and Process Builder.</li><li>Maintain and optimize the Salesforce data model to support evolving business processes and scalable growth.</li><li>Administer the Salesforce platform, including user access management, security, data integrity, and overall system configuration.</li><li>Collaborate closely with enterprise architecture and other teams to ensure alignment with corporate technology standards and long-term strategy.</li><li>Support and contribute to Salesforce transformation programs, driving continuous improvement.</li><li>Oversee platform health by monitoring system performance, managing release cycles, and optimizing operations.</li><li>Implement and drive DevOps practices, including CI/CD pipeline management, version control, and environment management.</li><li>Ensure compliance with data governance, security, and regulatory requirements throughout the platform.</li></ul>
  • 2026-01-22T15:34:06Z
Compensation Analyst
  • Chicago, IL
  • onsite
  • Temporary
  • 30.00 - 40.00 USD / Hourly
  • <p>Join our client as a strategic HR Compensation Lead driving innovative total rewards solutions for a growing organization. As a trusted advisor to HR, finance, and business leaders, you’ll design and manage compensation programs that attract, motivate, and retain top talent—making a direct impact on business success. This is a contract to hire opportunity for a nonprofit organization. </p><p><br></p><p>What you get to do every day:</p><p>• Conduct thorough analyses of compensation data to support strategic decision-making.</p><p>• Develop and manage compensation surveys to gather relevant market insights.</p><p>• Evaluate and benchmark compensation structures against industry standards and trends.</p><p>• Provide recommendations to optimize salary and benefits packages for employees.</p><p>• Collaborate with HR and leadership teams to ensure consistent application of compensation policies.</p><p>• Prepare detailed reports on compensation trends and findings for stakeholders.</p><p>• Monitor compliance with legal and regulatory requirements related to compensation.</p><p>• Support the implementation and administration of compensation programs and processes.</p><p>• Offer guidance and expertise in addressing compensation-related queries and challenges.</p><p>• Assist in the development of strategies to align compensation practices with organizational goals. </p>
  • 2026-01-13T15:38:46Z
Finance Manager
  • Chicago, IL
  • onsite
  • Permanent
  • 110000.00 - 125000.00 USD / Yearly
  • <p><em>The salary range for this position is $110,000 - $125,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? </p><p><br></p><p><strong>Summary</strong></p><p>The Finance Manager, Southeast Region is responsible for support of the regional and local financial reporting and processes for the Southeast region. This role will support the regional finance director and local market leaders with accurate financial reporting, budgeting, forecasting, and understanding risk and opportunities within the market.  The successful candidate will possess a solid knowledge of financial processes including month/quarter/year-end reporting, budgeting and forecasting, sales pipeline tracking, commissions calculations and financial systems. The position will report to the Regional Finance Director, Southeast and involves developing strong relationships with local office leaders and internal finance and corporate partners. </p><p><strong> </strong></p><p><strong>Essential duties and responsibilities</strong></p><ul><li>Serve as a key financial and people leader for the local office management team, providing guidance, mentorship, and support to develop a high-performing finance team.</li><li>Support regional and market financial processes (commission calculations, revenue posting, pipeline tracking, etc.) while fostering teamwork and accountability within the finance team.</li><li>Lead the development, consolidation, and analysis of the annual plan and quarterly reforecasts, ensuring clarity and collaboration across stakeholders.</li><li>Oversee the preparation of monthly financial reporting packages, delivering insights and analysis through effective communication with local management to facilitate understanding and action planning.</li><li>Act as a liaison with the corporate accounting team on revenue recognition, accounts receivable, balance sheet reconciliations, and general accounting, ensuring clear communication and collaboration.</li><li>Manage and review bi-weekly commission payroll, ensuring accuracy and fairness in compensation processes.</li><li>Supervise and develop day-to-day processes and responsibilities of regional financial analysts, promoting growth, coaching, and continuous improvement.</li><li>Build and maintain strong relationships with Regional Finance Directors, FP& A teams, and other stakeholders, fostering a collaborative and transparent working environment.</li><li>Lead critical projects and provide value-added ad hoc analysis, demonstrating strong stakeholder management and influencing skills.</li><li>Promote a culture of continuous learning, accountability, and teamwork within the finance team and across the organization.</li></ul><p><br></p>
  • 2026-01-12T15:38:38Z
Controller
  • Barrington, IL
  • onsite
  • Temporary
  • 50.00 - 60.00 USD / Hourly
  • <p>We are looking for a dedicated Controller to join our client's team in the Northwest suburbs of Chicago. This long-term contract role offers the opportunity to lead financial operations, ensure compliance with regulatory standards, and manage reporting processes. If you thrive in a collaborative environment and have a strong background in financial planning and accounting, we invite you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and deliver accurate and timely financial reports while ensuring compliance with organizational standards and regulations.</p><p>• Oversee job costing, work-in-progress reporting, and project profitability analysis.</p><p>• Support external audits by providing necessary documentation and ensuring readiness for compliance reviews.</p><p>• Create and maintain internal controls to uphold company policies and regulatory requirements.</p><p>• Manage bank and lender compliance reporting, ensuring all submissions are accurate and timely.</p><p>• Lead a team of 5-7 entry-level financial analysts, providing guidance and fostering growth in attention to detail.</p><p>• Monitor and track financial performance metrics to identify areas for improvement.</p><p>• Collaborate with cross-functional teams to ensure smooth financial operations and project alignment.</p><p>• Assist with document control processes, including scanning, compiling, and organizing financial documents.</p><p><br></p><p><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</em></p>
  • 2026-01-20T17:08:42Z
ERP Manager
  • Western Suburbs, IL
  • onsite
  • Permanent
  • 80000.00 - 120000.00 USD / Yearly
  • <p>We are seeking an experienced and strategic ERP Manager to oversee and optimize our core business platforms, including our ERP system, CRM, SAP, Salesforce, and related enterprise applications. The successful candidate will play a pivotal role in ensuring the reliability, performance, and continuous improvement of mission-critical business systems while leading cross-functional teams and driving efficiency throughout the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee day-to-day management and administration of the company’s ERP and CRM systems (including, but not limited to, SAP and Salesforce).</li><li>Lead ERP and CRM implementation, upgrades, integration projects, and ongoing system enhancements.</li><li>Collaborate with business stakeholders to identify and document business requirements and translate them into actionable technology solutions.</li><li>Provide leadership for the ERP/CRM support team, ensuring prompt resolution of user issues and maintaining high system availability.</li><li>Develop and enforce best practices, security standards, and compliance protocols for all ERP, CRM, and integrated applications.</li><li>Manage system vendors, consultants, and service providers, including contract negotiation and performance monitoring.</li><li>Drive user adoption by delivering effective training, support resources, and change management initiatives.</li><li>Monitor system performance and analytics; recommend and implement improvements for optimization and scalability.</li><li>Stay up to date with emerging technologies and recommend enhancements to align with organizational goals.</li></ul>
  • 2026-01-23T17:48:49Z