Results for Help Desk Analyst Ii Jobs in Irving, TX

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Help Desk/Desktop Support Analyst

Irving, TX
onsite
Temporary / Contract
25 - 29 USD / Hourly
We are looking for a dependable Help Desk/Desktop Support Analyst to deliver timely technical support for employees in Irving, Texas. This 3-month contract position is ideal for someone who enjoys solving end-user technology issues, setting up devices, and keeping day-to-day operations running smoothly. The role focuses on hands-on support across hardware, software, and user access needs while providing a strong customer service experience. POSITION: Help Desk/Desktop SupportLOCATION: Irving, TX (Hybrid)DURATION: 3 Month Contract (Potential to convert)RATE: $25-$29/HR Responsibilities:• Provide first-line technical assistance for laptops, desktop computers, mobile devices, printers, monitors, docking stations, and related equipment.• Investigate and resolve common software and operating system issues, with primary support for Windows environments and some mobile platforms.• Handle user account tasks such as onboarding, updates, deactivations, mailbox access changes, and basic security group administration.• Prepare and deploy workstations by imaging, configuring, and setting up equipment according to established standards.• Record support activity thoroughly in the ticketing platform and ensure service requests are tracked to completion.• Maintain accurate asset information and contribute to organized inventory records for end-user technology.
2026-10-24T00:00:00Z

Desktop Support Analyst

Dallas, TX
onsite
Temporary / Contract
26 - 31 USD / Hourly
This energy industry organization is seeking an IT Service Analyst to provide hands-on technical support for employees across a corporate environment. This role focuses on troubleshooting end-user issues, supporting Microsoft technologies, provisioning hardware, and assisting with IT operations in a fast-paced enterprise setting. POSITION: DESKTOP SUPPORTLOCATION: DALLAS, TXDURATION: 4 MONTH CONTRACT TO PERMANENTRATE: $26 - $31/HOUR RESPONSIBILITIES<ul><li>Provide Tier I and Tier II technical support for hardware, software, networking, and business application issues.</li><li>Configure, deploy, maintain, and troubleshoot laptops, desktops, mobile devices, printers, conference room technology, and related peripherals.</li><li>Manage user accounts, permissions, and access requests within Active Directory and Microsoft 365 environments.</li><li>Document, track, and resolve service requests using IT ticketing and change management processes.</li><li>Support onboarding activities, including workstation setup, account provisioning, and employee technology orientation.</li></ul>
2026-10-20T00:00:00Z

Desktop Support Technician

Dallas, TX
onsite
Temporary / Contract
25 - 29 USD / Hourly
We are seeking a skilled Desktop Support Technician to provide technical support and troubleshooting for end users in a hybrid work environment. This position is based in Dallas, TX and requires three days onsite and two days remote each week. POSITION: IT SERVICE DESKLOCATION: DALLAS (HYBRID)DURATION: 3 MONTH CONTRACT RATE: $25-29/HR DEPENDING ON EXPERIENCE End User Support<ul><li>Provide desktop and end-user support for both Windows and macOS devices, including laptops, peripherals, printers, docking stations, and mobile accessories.</li><li>Troubleshoot hardware, software, networking, VPN, connectivity, and application issues.</li><li>Support employees both remotely and onsite while delivering a positive customer experience.</li><li>Assist users with login issues, password resets, account lockouts, software requests, and access-related questions.</li><li>Diagnose and resolve endpoint issues efficiently to minimize user downtime.</li></ul>
2026-10-20T00:00:00Z

Business Systems Analyst

Dallas, TX
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
We are looking for a Business Systems Analyst to support critical business applications in a fast-paced commodity trading and financial environment in North Dallas, Texas. This position partners with operational stakeholders and technical teams to clarify business needs, improve system-driven processes, and help ensure applications perform reliably. The role is well suited for someone who combines strong analytical thinking with hands-on experience in requirements documentation, testing, and user support across trading, risk, or accounting functions. Responsibilities:<ul><li>Evaluate current operational workflows and uncover opportunities to simplify processes, increase efficiency, and reduce manual effort.</li><li>Work with business partners and technical teams to elicit, organize, and document functional and system requirements for application enhancements and support needs.</li><li>Produce and maintain clear process maps, requirements documents, user procedures, and related system documentation</li><li>Assist with the rollout, optimization, and day-to-day support of business applications tied to trading, risk management, and accounting activities.</li><li>Design structured test plans and detailed test scenarios to validate system updates, configuration changes, and new functionality.</li><li>Execute functional, integration, regression, and user acceptance testing while documenting outcomes and tracking defects to resolution.</li><li>Research production issues, analyze system behavior and data, and collaborate with technical resources to identify root causes and corrective actions.</li><li>Use SQL and related query tools to investigate data issues, confirm results, and support reporting or validation requests.</li><li>Act as a connector between business stakeholders, developers, quality teams, and other IT groups to keep initiatives aligned and moving forward.</li><li>Contribute to application upgrades, system integrations, and broader continuous improvement efforts affecting business platforms.</li></ul>
2026-10-05T00:00:00Z

4 results for Help Desk Analyst Ii in Irving, TX