<p>We are looking for an experienced Help Desk Analyst III to join our team in Farmers Branch, Texas. In this role, you will provide advanced IT support, troubleshooting, and maintenance for hardware, software, and network systems. This is a Contract to permanent position within the manufacturing industry, offering an opportunity to contribute to a collaborative and dynamic environment.</p><p><br></p><p><strong>Title: HelpDesk III</strong></p><p><strong>Location: Framers Branch, Tx</strong></p><p><strong>Pay: $32-38 per hour</strong></p><p><strong>Duration: 6 Month Contract to hire</strong></p><p><br></p><p>Responsibilities:</p><p>• Deliver expert-level technical support for escalated issues across hardware, software, and network systems.</p><p>• Diagnose and resolve complex IT problems related to Microsoft Azure, Active Directory, Exchange, Intune, and Multi-Factor Authentication.</p><p>• Provide clear and detail-oriented communication to teams and stakeholders, ensuring exceptional customer service.</p><p>• Collaborate with peers and management to address IT infrastructure needs and improve operational efficiency.</p><p>• Maintain and monitor IT systems to ensure optimal performance and adherence to industry best practices.</p><p>• Troubleshoot and analyze issues using advanced techniques and tools.</p><p>• Support Microsoft licensing and ensure compliance across systems.</p><p>• Manage service desk tickets, prioritizing tasks effectively and adhering to service level agreements.</p><p>• Assist with technology rollouts and AV system projects as needed.</p><p>• Contribute to the shared knowledge base to enhance team capabilities and problem-solving efficiency.</p>
We are looking for a Software Engineer II to join a collaborative delivery team building dependable, scalable applications that support meaningful business outcomes. This contract opportunity with permanent potential is based in Dallas, Texas, and is ideal for someone who enjoys contributing across the full software lifecycle, from design through production support. In this role, you will help create high-quality solutions, partner with peers across disciplines, and take shared responsibility for application performance and reliability in production.<br><br>Responsibilities:<br>• Partner with product, engineering, and other cross-functional teams to deliver software solutions that meet timelines, quality expectations, and business goals.<br>• Contribute to technical planning by helping define approaches, estimate effort, break work into manageable tasks, and execute development activities effectively.<br>• Develop well-structured, maintainable, and scalable code while following established engineering standards and sound development practices.<br>• Use appropriate development frameworks, tools, and team processes to support efficient delivery and consistent implementation.<br>• Assist with application and system design decisions while working closely with senior engineers on architecture and solution direction.<br>• Monitor, troubleshoot, and resolve production issues within expected service timelines to help maintain application stability.<br>• Participate in operational support activities, including incident response and scheduled on-call coverage.<br>• Help identify underlying causes of production problems and contribute to corrective actions that reduce repeat incidents.<br>• Support ongoing improvements in engineering workflows, system reliability, and the overall supportability of delivered applications.