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4 results for Customer Service Manager in Irving, TX

Customer Service Representative

Arlington, TX
onsite
Temporary / Contract
20 - 21 USD / Hourly
Position Summary:The Customer Service Representative is responsible for assisting customers by answering inquiries, resolving issues, processing requests, and providing exceptional service. This role serves as the primary point of contact for customers and helps ensure a positive customer experience while supporting company goals and objectives.Key Responsibilities<ul><li>Answer inbound calls, emails, and customer inquiries in a professional manner.</li><li>Resolve customer concerns, complaints, and service issues promptly.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Process orders, account updates, payments, and service requests.</li><li>Document customer interactions in CRM and company systems.</li><li>Follow up with customers to ensure issue resolution and satisfaction.</li><li>Meet quality assurance, productivity, and customer service goals.</li><li>Escalate complex customer issues to appropriate departments when necessary.</li><li>Maintain knowledge of company products, services, and promotions.</li><li>Collaborate with internal teams to resolve customer concerns effectively.</li><li>Perform data entry and administrative tasks related to customer accounts.</li></ul>
2026-07-15T00:00:00Z

Client Solutions Manager

McKinney, TX
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a driven Client Solutions Manager to expand our presence in Texas by building strong client relationships and creating new revenue opportunities. This is a permanent position is well suited for a sales specialist who enjoys opening doors, developing strategic partnerships, and guiding clients through consultative business conversations. The role centers on identifying prospect needs, engaging decision-makers, and turning new accounts into long-term business relationships. Responsibilities:• Develop and pursue new business opportunities across small businesses, mid-sized companies, and enterprise organizations within the assigned market.• Create a steady pipeline through outbound outreach, networking, referrals, virtual meetings, face-to-face appointments, and participation in industry events.• Engage technology and business leaders, including senior executives, to understand organizational priorities and position appropriate solutions.• Lead discovery discussions that uncover client goals, workforce gaps, project demands, and technology-related challenges.• Build and execute territory plans designed to increase market share, generate revenue, and achieve or surpass sales targets.• Strengthen newly established accounts by nurturing relationships, identifying expansion opportunities, and introducing additional services where appropriate.• Serve as a consultative partner by sharing relevant market knowledge, industry trends, and tailored solution recommendations.• Maintain consistent communication with stakeholders to identify future initiatives and support ongoing account development.• Represent the organization within the local business community to enhance visibility, credibility, and connections in the marketplace.
2026-07-27T00:00:00Z

Client Solutions Manager

McKinney, TX
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Client Solutions Manager (Business Development) Overview Robert Half is seeking a driven Client Solutions Manager to focus on new business development and revenue growth across the Dallas market. This role is ideal for a sales professional who thrives on prospecting, opening new doors, winning new clients, and building long-term partnerships. As a consultative seller, you will engage business and technology leaders to identify workforce and project needs while growing a portfolio of strategic accounts. Key Responsibilities New Business Development Prospect, develop, and secure new client relationships within SMB, Mid-Market, and Enterprise organizations. Drive revenue growth through cold outreach, networking, referrals, client meetings, and industry events. Build relationships with executive stakeholders, including CIOs, CTOs, CFOs, IT Directors, and business leaders. Conduct consultative discovery conversations to identify hiring, project, and technology consulting opportunities. Create and execute territory plans to consistently exceed sales and revenue goals. Relationship & Account Growth Convert new client wins into long-term strategic partnerships. Expand existing accounts through cross-selling and consultative solution discussions. Serve as a trusted advisor by providing market insights, workforce trends, and technology staffing solutions. Maintain strong client relationships to uncover additional opportunities and drive ongoing growth. What Success Looks Like Consistently acquires new logos and develops new business opportunities. Builds strong executive-level relationships and earns trusted advisor status. Demonstrates a hunter mentality with a passion for prospecting and business development. Thinks strategically, acts consultatively, and focuses on long-term account growth. Thrives in a competitive, goal-oriented environment and is motivated by performance and results. Qualifications 3-5+ years of B2B sales, business development, account executive, technology sales, or consultative solution sales experience. Proven success generating new business and exceeding revenue targets. Strong prospecting and pipeline development skills. Executive presence with the ability to engage and influence decision-makers. Excellent communication, negotiation, and relationship-building abilities. Self-motivated, competitive, and results-driven with a strong desire to win.
2026-07-28T00:00:00Z

Supply Chain Manager

Arlington, TX
onsite
Permanent / Full Time
110000 - 140000 USD / Yearly
We are seeking a highly motivated Supply Chain Manager to support complex defense programs by managing supplier performance, subcontract execution, procurement activities, and program objectives throughout the contract lifecycle. This role serves as a critical liaison between suppliers, program management, engineering, manufacturing, contracts, and executive leadership to ensure successful delivery of products and services that meet cost, schedule, quality, and technical requirements. The ideal candidate will possess a strong background in defense contracting, supplier management, subcontract administration, and cross-functional program execution within a fast-paced engineering and manufacturing environment. Key Responsibilities:<ul><li>Execute and manage suppliers from contract award through closeout, ensuring performance against cost, schedule, technical, and quality objectives.</li><li>Develop and maintain effective supplier relationships to support program execution and organizational goals.</li><li>Oversee supplier planning activities across multiple subsystems and functional areas critical to program success.</li><li>Monitor and track supplier performance within Integrated Master Schedules (IMS).</li><li>Lead supplier performance reviews, risk assessments, corrective actions, and mitigation planning.</li><li>Drive accountability for supplier performance metrics and contractual obligations.</li><li>Manage subcontractor execution, including delivery of technical data, documentation, milestones, and contractual requirements.</li></ul>Program & Business Operations:<ul><li>Support Program Management and Contracts teams with subcontract requirements, negotiations, and supplier engagement activities.</li><li>Collaborate with engineering and manufacturing teams to ensure suppliers effectively support program objectives.</li><li>Partner with leadership on budgeting, resource planning, forecasting, and contract profitability analysis.</li><li>Support business development activities, proposals, and new business captures within the defense portfolio.</li><li>Identify supply chain risks and develop mitigation strategies to minimize program impact.</li><li>Ensure compliance with company policies, customer requirements, and government regulations.</li></ul>Continuous Improvement:<ul><li>Support quality initiatives and process improvement efforts aligned with ISO 9001 and organizational objectives.</li><li>Recommend and implement best practices in supplier management, subcontract administration, and procurement processes.</li><li>Perform other duties as assigned by management.</li></ul>
2026-07-25T00:00:00Z