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4 results for Call Center Specialist in Irving, TX

Call Center Specialist

Coppell, TX
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Call Center Specialist to support homeowners in Texas who are seeking guidance with mortgage assistance options. This contract opportunity is ideal for someone who combines empathy, clear communication, and strong attention to detail in a high-volume customer service setting. In this role, you will help customers understand available solutions, gather needed information, and maintain accurate records throughout each interaction. Success in this position requires professionalism, reliability, and the ability to handle sensitive conversations with care. Responsibilities: • Respond to incoming calls from homeowners requesting support related to mortgage assistance programs. • Guide customers through available loss mitigation solutions and clearly outline required next steps. • Review account details and enter thorough, accurate notes following each customer interaction. • Request, receive, and confirm documents needed to evaluate assistance options. • Deliver thoughtful and respectful service during emotionally sensitive financial discussions. • Manage a steady workload in a fast-paced call center environment while maintaining quality standards. • Follow established procedures during onboarding and daily operations to ensure compliance and consistency. • Contribute to this contract assignment by demonstrating dependable attendance and strong overall performance.
2026-09-03T00:00:00Z

Customer Care Specialist

Dallas, TX
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are seeking a proactive and customer-focused Customer Service Representative / Account Coordinator to join our team. In this role, you will serve as a primary point of contact for customers while also supporting account management activities to help maintain strong client relationships. The ideal candidate is organized, responsive, detail-oriented, and comfortable balancing day-to-day service requests with ongoing account support.Key Responsibilities<ul><li>Respond promptly to customer inquiries via phone, email, and other communication channels</li><li>Resolve customer issues related to orders, billing, product/service questions, and account status</li><li>Maintain accurate customer records and document all interactions in internal systems</li><li>Support account managers with client communication, follow-ups, reporting, and service coordination</li><li>Help manage assigned customer accounts to ensure a high level of satisfaction and retention</li><li>Process orders, track requests, and coordinate with internal departments to meet customer needs</li><li>Monitor account activity and escalate service concerns or growth opportunities as needed</li><li>Assist with onboarding new clients and ensuring a smooth transition into ongoing support</li><li>Prepare account updates, customer summaries, and service reports</li><li>Build positive relationships with clients by providing timely, professional, and solution-oriented support</li></ul>
2026-08-31T00:00:00Z

Customer Service Representative

Irving, TX
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
Location: Irving, TX Pay: $21.00/hr Duration: 2-Week Contract Schedule: permanent, On-Site Position Overview We are seeking a dependable Warehouse Associate for a short-term, 2-week assignment supporting warehouse operations. This role will focus on picking, packing, shipping, and receiving activities while ensuring accuracy and efficiency in a fast-paced environment. Responsibilities Pick and pack orders accurately for shipment Verify product counts and order accuracy Receive and inspect incoming shipments Prepare, label, and stage outgoing orders Maintain an organized and safe warehouse environment Assist with inventory organization and general warehouse duties Follow company safety and quality standards Qualifications Previous warehouse, picking/packing, or shipping/receiving experience preferred Strong attention to detail and accuracy Ability to lift up to 50 lbs as needed Reliable attendance and strong work ethic Ability to work efficiently in a fast-paced environment Pay: $21.00/hr Location: Irving, TX Duration: 2-Week Contract Start:September 14th
2026-09-10T00:00:00Z

Customer Service Representative

Fort Worth, TX
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced operation in Texas. This contract opportunity is ideal for someone who enjoys helping customers, managing order information accurately, and working closely with both office and warehouse teams. You will contribute to the coordination of product shipments and customer orders in a lively manufacturing and distribution environment. Responsibilities: • Enter customer orders and shipment details into internal systems with a high level of accuracy. • Respond to customer questions regarding orders, delivery status, and product-related requests in a clear and helpful manner. • Coordinate with warehouse personnel and office staff to help ensure timely processing and shipment of products. • Monitor order activity and follow up on discrepancies, delays, or documentation issues to keep transactions on track. • Communicate updates clearly across teams to support smooth daily operations between the office and shipping floor. • Review records for completeness and maintain organized customer and order information. • Assist with resolving service concerns by identifying issues quickly and helping move solutions forward.
2026-09-10T00:00:00Z