<p>We are seeking an IT Technician with strong customer service skills to support end users with basic hardware, software, and device troubleshooting.</p>
<p>We are looking for a knowledgeable Technical Parts Specialist to support customers and provide quotes with selecting the correct components and accessories for power generation equipment in Long Beach, California. This Long-term Contract position is ideal for someone who combines strong customer service expertise with a consultative, service-focused approach to sales support. The role centers on helping clients understand technical options, resolve parts-related questions, and secure the right solutions to keep equipment operating reliably.</p><p><br></p><p>Responsibilities:</p><p>• Advise customers on suitable diesel generator parts and accessories by reviewing equipment needs, performance concerns, and application requirements.</p><p>• Support sales activity by preparing part recommendations, identifying complementary items, and strengthening customer relationships through responsive service.</p><p>• Apply technical knowledge of engines, alternators, controls, cooling assemblies, fuel delivery systems, and electrical components to guide purchasing decisions.</p><p>• Coordinate with inventory and approved suppliers to locate required items, confirm availability, and help maintain stock coverage for commonly requested parts.</p><p>• Educate clients on proper part usage, basic maintenance considerations, and troubleshooting steps, while directing more complex service matters to technicians when needed.</p><p>• Assess reported generator issues and recommend practical replacement parts or related solutions based on operating symptoms and system information.</p><p>• Process quotes, orders, invoices, shipment updates, and warranty-related documentation with accuracy and timely follow-through.</p><p>• Keep current on developments in diesel generator products, parts availability, and market trends to provide informed support to customers and internal teams.</p>
<p>We are seeking a Field Service Technician to install, maintain, troubleshoot, and repair equipment. The ideal candidate is mechanically inclined, customer-focused, and comfortable traveling to various sites to provide technical support and service.</p><p><br></p><p>Key Responsibilities</p><ul><li>Configure, deploy, and support iPads used by field personnel.</li><li>Troubleshoot hardware, software, connectivity, and application-related issues.</li><li>Assist users with login problems, password resets, device enrollment, and application access.</li><li>Install updates, security patches, and mobile applications.</li><li>Support mobile device management (MDM) platforms such as Microsoft Intune, Jamf, or MobileIron.</li><li>Diagnose Wi-Fi, cellular, and VPN connectivity issues.</li><li>Replace defective devices and coordinate warranty or repair services.</li><li>Maintain accurate records of device inventory, support tickets, and service activities.</li><li>Provide one-on-one technical assistance and training to end users.</li><li>Escalate complex technical issues to internal IT teams when necessary.</li></ul><p><br></p>
<p>We are seeking a Field Service Technician to install, maintain, troubleshoot, and repair equipment. The ideal candidate is mechanically inclined, customer-focused, and comfortable traveling to various sites to provide technical support and service.</p><p><br></p><p>Key Responsibilities</p><ul><li>Configure, deploy, and support iPads used by field personnel.</li><li>Troubleshoot hardware, software, connectivity, and application-related issues.</li><li>Assist users with login problems, password resets, device enrollment, and application access.</li><li>Install updates, security patches, and mobile applications.</li><li>Support mobile device management (MDM) platforms such as Microsoft Intune, Jamf, or MobileIron.</li><li>Diagnose Wi-Fi, cellular, and VPN connectivity issues.</li><li>Replace defective devices and coordinate warranty or repair services.</li><li>Maintain accurate records of device inventory, support tickets, and service activities.</li><li>Provide one-on-one technical assistance and training to end users.</li><li>Escalate complex technical issues to internal IT teams when necessary.</li></ul>
<p>We are seeking a Field Service Technician to install, maintain, troubleshoot, and repair equipment. The ideal candidate is mechanically inclined, customer-focused, and comfortable traveling to various sites to provide technical support and service.</p><p><br></p><p>Key Responsibilities</p><ul><li>Configure, deploy, and support iPads used by field personnel.</li><li>Troubleshoot hardware, software, connectivity, and application-related issues.</li><li>Assist users with login problems, password resets, device enrollment, and application access.</li><li>Install updates, security patches, and mobile applications.</li><li>Support mobile device management (MDM) platforms such as Microsoft Intune, Jamf, or MobileIron.</li><li>Diagnose Wi-Fi, cellular, and VPN connectivity issues.</li><li>Replace defective devices and coordinate warranty or repair services.</li><li>Maintain accurate records of device inventory, support tickets, and service activities.</li><li>Provide one-on-one technical assistance and training to end users.</li><li>Escalate complex technical issues to internal IT teams when necessary.</li></ul><p><br></p>
<p>We are seeking a Field Service Technician to install, maintain, troubleshoot, and repair equipment. The ideal candidate is mechanically inclined, customer-focused, and comfortable traveling to various sites to provide technical support and service.</p><p><br></p><p>Key Responsibilities</p><ul><li>Configure, deploy, and support iPads used by field personnel.</li><li>Troubleshoot hardware, software, connectivity, and application-related issues.</li><li>Assist users with login problems, password resets, device enrollment, and application access.</li><li>Install updates, security patches, and mobile applications.</li><li>Support mobile device management (MDM) platforms such as Microsoft Intune, Jamf, or MobileIron.</li><li>Diagnose Wi-Fi, cellular, and VPN connectivity issues.</li><li>Replace defective devices and coordinate warranty or repair services.</li><li>Maintain accurate records of device inventory, support tickets, and service activities.</li><li>Provide one-on-one technical assistance and training to end users.</li><li>Escalate complex technical issues to internal IT teams when necessary.</li></ul><p><br></p>