We are looking for a detail-oriented individual to support daily office operations for a construction and contractor environment in Irvine, California. This Contract position is ideal for someone who enjoys balancing front-desk interaction, administrative coordination, and event support while keeping the workplace organized and running smoothly. The role requires strong communication, sound judgment, and the ability to manage multiple priorities with discretion.<br><br>Responsibilities:<br>• Welcome guests and ensure they are directed promptly to the appropriate office areas or meeting spaces.<br>• Manage incoming mail by scanning, sorting, and forwarding correspondence to the correct recipients.<br>• Coordinate schedules by arranging meetings, appointments, and conference room calendars.<br>• Maintain office readiness by ordering supplies, tracking inventory, and keeping shared spaces such as the kitchen and break room clean and stocked.<br>• Support company functions by organizing lunches, tracking event responses, and assisting with logistics for employee gatherings, training sessions, and regional celebrations.<br>• Arrange domestic and international travel and prepare clear itineraries for staff members.<br>• Keep administrative records organized through accurate filing and document management.<br>• Handle occasional off-site tasks, including purchasing supplies or delivering mail, as needed.<br>• Prepare expense reports and draft correspondence, including materials that may require confidentiality.<br>• Provide administrative assistance to teams such as Human Resources, Payroll, IT, and Estimating when additional support is needed.
<p>We are looking for a Support Specialist I to provide responsive technical assistance for employees across local and remote environments. This Long-term Contract position focuses on resolving day-to-day hardware, desktop, laptop, and basic IT support issues while delivering a high standard of customer service. The ideal candidate is comfortable handling incoming support requests, documenting incidents accurately, and collaborating with broader support teams to ensure issues are addressed efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming help desk requests from employees and deliver first-level technical support for desktop, laptop, and general IT concerns.</p><p>• Troubleshoot common Windows and hardware issues using remote support tools and established service procedures.</p><p>• Record, update, and maintain accurate incident details in the support ticketing system to ensure clear case tracking and follow-through.</p><p>• Escalate unresolved or higher-complexity issues to the appropriate technical teams while keeping users and stakeholders informed of progress.</p><p>• Assist users during transitions to a new tenant environment by answering questions and providing step-by-step support as needed.</p><p>• Support both corporate and field-based personnel, including remote users, with timely and thorough technical assistance.</p><p>• Communicate case status updates clearly to end users and management to help maintain transparency throughout issue resolution.</p><p>• Contribute to team effectiveness by applying feedback, sharing knowledge, and identifying practical ways to improve support delivery.</p>
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>We are seeking a customer-focused Level 2 IT Support Technician to provide end-user support, endpoint management, and deployment support within a Windows enterprise environment. The ideal candidate will possess strong troubleshooting abilities, polished communication skills, and hands-on experience supporting Windows 11, Microsoft 365, Intune, and Autopilot environments.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide day-to-day Level 2 IT support, including troubleshooting hardware, software, and user access issues</li><li>Deliver professional and empathetic customer support via phone, email, chat, and in-person interactions</li><li>Support and maintain Windows 11 and Microsoft 365 (O365) user environments</li><li>Assist with deployment and support of Windows Autopilot and Operating System Deployment (OSD) processes</li><li>Review and interpret Microsoft Intune logs for troubleshooting, deployment validation, and issue resolution</li><li>Execute and support Windows Update deployments within WSUS and Intune-managed environments</li><li>Utilize basic scripting skills, including PowerShell, to support automation and administrative tasks</li><li>Assist with endpoint provisioning, configuration, imaging, and device lifecycle management</li></ul><p><br></p>
<p><strong>Job Title</strong></p><p>IT Support Specialist</p><p><br></p><p><strong>Company Overview</strong></p><p>A private investment and services organization based in Los Angeles, California is seeking a highly capable IT professional to support a dynamic, high-performance environment with a strong focus on VP and executive-level support. The organization prioritizes operational excellence, discretion, and seamless technology experiences, delivering high-touch support to both internal teams and senior stakeholders. This role is critical in maintaining a reliable and efficient IT environment across office and remote settings.</p><p><br></p><p><strong>Role Summary</strong></p><p>The IT Support Specialist will serve as a hands-on IT generalist, providing comprehensive technical support with a strong emphasis on executive-level service in Los Angeles, California. This role focuses on delivering white-glove support to senior leaders while maintaining day-to-day IT operations across systems, devices, and infrastructure. The ideal candidate brings broad technical expertise, strong customer service instincts, and the ability to operate independently in high-trust environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide high-touch, white-glove IT support to executives and end users, both onsite and remotely</li><li>Troubleshoot and resolve issues across hardware, software, networking, and mobile devices</li><li>Support and maintain end-user environments including laptops, desktops, printers, and collaboration tools</li><li>Administer and support conference room and video conferencing technologies</li><li>Manage onboarding/offboarding processes, including equipment setup and access configuration</li><li>Maintain core IT systems including operating systems, applications, and network connectivity</li><li>Partner with external vendors for system maintenance, upgrades, and issue resolution</li><li>Support basic IT security best practices and ensure secure usage of devices and systems</li><li>Proactively identify opportunities to improve IT processes, user experience, and system reliability</li><li>Provide clear communication, training, and guidance to users on technology tools and best practices</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>$90,000 - $130,000 base salary with discretionary bonus</li><li>Comprehensive health, dental, and vision insurance</li><li>Paid time off, including vacation and sick leave</li><li>Opportunity to work in a high-impact, trusted IT role supporting senior leadership</li></ul><p><strong>Additional Details</strong></p><ul><li>Onsite role with occasional travel to additional locations</li><li>Hybrid support environment with both in-office and remote responsibilities</li><li>High level of autonomy and direct interaction with executive stakeholders</li><li>Requires flexibility and responsiveness to support business-critical needs</li></ul>