Add your latest resume to match with open positions.

13 results for Customer Experience Marketing Manager in Irvine, CA

Digital Marketing Manager

Long Beach, CA
onsite
Temporary / Contract
35 - 45.837 USD / Hourly
We are looking for a Digital Marketing Manager to join a Contract opportunity based in Long Beach, California. This role will oversee the daily execution of ecommerce and digital marketing activities, helping ensure the online storefront remains accurate, engaging, and aligned with campaign priorities. The ideal candidate will combine strong Shopify knowledge with hands-on experience in site merchandising, content coordination, and performance reporting to support a high-quality customer journey. Responsibilities: • Oversee daily Shopify operations by maintaining product listings, coordinating variant details, updating pricing, managing visual assets, and keeping product metadata accurate. • Shape the online shopping experience through collection page updates, catalog organization, inventory alignment, shipping-related visuals, and ecommerce support for promotional events. • Partner with internal writers and external agency contacts to refresh product copy and publish website content changes in a timely manner. • Maintain the ecommerce marketing calendar to keep launches, campaigns, and seasonal initiatives on schedule. • Prepare clear web creative briefs and coordinate homepage, landing page, and navigation updates with marketing, design, and other cross-functional partners. • Perform routine quality checks across the site to confirm pages, categories, and core functionality are working as intended. • Support ongoing website merchandising and content enhancements to keep the digital experience current and customer-focused. • Produce recurring ecommerce reports that track key metrics such as site traffic, conversion performance, and revenue trends, then share insights with stakeholders.
2026-05-20T00:00:00Z

Digital Marketing Manager

Huntington Beach, CA
onsite
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for a Digital Marketing Manager to join our team in Huntington Beach, California on a Contract basis. This position will support digital outreach efforts by shaping social media activity, strengthening campaign content, and maintaining landing pages that reflect current marketing goals. The ideal candidate brings a hands-on approach to content execution, performance tracking, and cross-channel coordination in a fast-paced environment. Responsibilities: • Drive day-to-day social media execution by organizing content calendars, publishing posts, and keeping channels active and aligned with marketing priorities. • Produce and refine digital assets, including short-form video edits and visual content, to support online engagement initiatives. • Transform long-form written materials into compelling social posts, email content, and promotional assets for webinars and related campaigns. • Contribute to marketing initiatives by developing content that supports product promotion and broader digital campaign objectives. • Create, update, and optimize landing pages within established templates while ensuring messaging and design remain consistent across campaigns. • Review website and landing page content for accuracy, brand alignment, and conversion-focused presentation. • Monitor digital performance metrics, analyze engagement trends, and provide insights that help improve campaign effectiveness. • Coordinate schedules, priorities, and deliverables across multiple marketing activities to ensure projects are completed on time.
2026-05-20T00:00:00Z

Digital Marketing Manager

Brea, CA
onsite
Permanent / Full Time
87000 - 115000 USD / Yearly
We are looking for a skilled Digital Marketing Manager to oversee and execute innovative strategies that drive engagement, growth, and results across digital platforms. Based in Cerritos, California (in office T, W, R), this role requires a self-motivated, detail-oriented individual with a strong background in digital marketing, project management, and data analysis. The ideal candidate will excel in managing multiple projects simultaneously while collaborating effectively with cross-functional teams to achieve business objectives. Responsibilities:• Develop and implement comprehensive digital marketing strategies tailored to mobile app promotion and user engagement.• Manage and optimize paid social campaigns, Google Ads, and email marketing efforts to maximize ROI.• Oversee UX/UI design initiatives for mobile applications, ensuring a seamless user experience and interface.• Collaborate with internal teams to define project goals, timelines, and deliverables.• Analyze marketing performance data using tools like Google Analytics to identify trends and opportunities for improvement.• Monitor app store performance metrics and implement strategies to enhance visibility and downloads.• Address project challenges and bottlenecks promptly to maintain smooth workflows.• Provide regular updates and reports to stakeholders on campaign performance and project progress.• Stay up-to-date with industry trends and emerging digital marketing technologies.• Support additional marketing initiatives as needed to align with broader team objectives.
2026-04-22T00:00:00Z

Marketing Automation Manager

Irvine, CA
onsite
Temporary to Hire
31.6635 - 36.663 USD / Hourly
We are looking for a Marketing Automation Manager to join our team on a contract-to-permanent basis in Irvine, California. This role offers an exciting opportunity to lead impactful marketing campaigns and optimize automation strategies. The initial contract will last 3-6 months, with the potential for a permanent position based on performance. Responsibilities: • Design, implement, and optimize marketing automation workflows to drive lead generation and customer engagement. • Manage email marketing campaigns, ensuring they are targeted, personalized, and effective. • Utilize platforms such as Salesforce and Customer.io to track campaign performance and generate actionable insights. • Collaborate with cross-functional teams, including sales and product, to align marketing efforts with business objectives. • Monitor and analyze key performance metrics to continuously improve campaign outcomes. • Develop and maintain segmentation strategies to enhance audience targeting and personalization. • Ensure compliance with data privacy regulations and best practices in all marketing activities. • Provide training and guidance to team members on marketing automation tools and techniques. • Stay updated on industry trends to recommend innovative approaches to marketing automation.
2026-05-13T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-05-20T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Temporary to Hire
23 - 26 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Los Angeles, California. In this contract-to-permanent role, you will handle customer inquiries and provide exceptional service through phone and other communication channels. This is an excellent opportunity to contribute to a dynamic team while building strong relationships with customers. Responsibilities: • Respond to customer inquiries via phone, email, or other communication platforms in a timely and detail-oriented manner. • Process orders and accurately input data into the system to ensure seamless transactions. • Handle both inbound and outbound calls to address customer needs and provide solutions. • Maintain and update customer records with accurate and detailed information. • Resolve customer complaints by identifying issues and offering appropriate resolutions. • Collaborate with team members to improve service processes and enhance customer satisfaction. • Stay informed about company products and services to effectively assist customers. • Follow up with customers to ensure their concerns are fully addressed and resolved. • Adhere to company policies and procedures while maintaining a high level of attention to detail.
2026-05-08T00:00:00Z

Customer Service Representative

San Pedro, CA
onsite
Temporary / Contract
21 - 25 USD / Hourly
A Healthcare Company is seeking a compassionate and detail-oriented Medical Customer Service Representative to join a busy healthcare team in the South Bay. This role is ideal for someone who enjoys helping patients, answering questions, and providing excellent support in a fast-paced medical environment. The Medical Customer Service Representative will serve as a key point of contact for patients, assisting with scheduling, insurance-related questions, and general office support while helping ensure a positive patient experience. Key Responsibilities:<ul><li>Serve as the first point of contact for patients by phone and in person</li><li>Answer patient questions regarding appointments, services, insurance, and general office information</li><li>Schedule, confirm, and reschedule appointments as needed</li><li>Verify patient demographics, insurance information, and required documentation</li><li>Assist with patient check-in and check-out processes</li><li>Collect copays and help address basic billing or account questions</li><li>Maintain accurate patient records in EMR and internal systems</li><li>Route messages to clinical staff and follow up with patients as needed</li><li>Coordinate with front office and clinical teams to support smooth daily operations</li><li>Provide professional, courteous, and patient-focused service at all times</li></ul>Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.
2026-05-16T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-05-20T00:00:00Z

Customer Service Representative

Ladera Ranch, CA
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to join a team in California on a contract basis with the potential for a long-term opportunity. This position is ideal for someone who enjoys helping customers, managing a steady call volume, and keeping information organized with accuracy. The role combines inbound support with outbound follow-up activity and offers the opportunity to build long-term experience in a customer-focused environment. Responsibilities: • Handle approximately 10 incoming calls each day, providing timely and attentive assistance to customers. • Complete a higher volume of outbound calls after training, typically ranging from 30 to 80 calls daily, to support follow-up and service needs. • Send follow-up links and communicate next steps clearly so customers understand how to proceed. • Enter customer and order-related information accurately into internal systems while maintaining detailed records. • Use Salesforce and related tools to track interactions, update account information, and document service activity. • Respond to customer inquiries effectively, resolve routine issues, and escalate more complex concerns when needed.
2026-05-21T00:00:00Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
17.25 - 20 USD / Hourly
We are seeking a candidate with Customer Care experience who can demonstrate professionalism, warmth, and enthusiasm in providing exceptional customer service to our customers. Position: Temp to Hire – Please note that traveling is a requirement for this position once they are hired. Attendance is strict Monday through Friday 8:30am to 5:30pm. Bilingual: Required (Spanish, Chinese, Vietnamese, or Tagalog) POSITION OVERVIEWThe Customer Care Associate (CCA) has a passion for taking care of customers. The Customer Care team processes a large volume of orders placed over email, fax, phone, and in person, researches and solves customer problems, processes returns and works on custom/special orders. The CCA loves to work within a team to exceed customer expectations. This person is motivated by and able to thrive in a fast-paced, start-up, environment with little structure and requiring a lot of initiative. The successful CCA ultimately develops a comprehensive understanding of the product and department policies and is able to recognize issues that should be escalated to the manager/supervisor for resolution. REPORTS TO: Manager, Customer CareESSENTIAL FUNCTIONSReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ol><li>Research and resolve customer inquiries.</li><li>Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, including following through to completion on product returns and claims. A reply with solution is expected for most customer requests within two business days to customers, sales reps and internal departments.</li><li>Work with sales representatives, accounting, and the shipping department to process customer requests and concerns. Confirm orders, obtain payment information, and documents. </li><li>Respond to customer questions efficiently and effectively through the use of active listening, personalization techniques and focusing on adding value.</li><li>Build formal and informal relationships with customers and internal team members to drive customer loyalty and retention. Manage assigned accounts and review their performance. </li><li>Provide supervisor/manager with timely updates on order processing, shipping, and back orders.</li><li>May be asked to back up the front desk receptionist for a limited time, including greeting visitors, triaging phone calls, and other administrative tasks.</li><li>Participate in tradeshows and showroom set-ups. Engage and work with customers face-to-face.</li><li>Operate as a team player. Work together to drive solutions for the long-term success of Allstate Floral and its customers.</li></ol>
2026-04-29T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-05-20T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support clients in the health pharm/biotech industry from our California location. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving environment and enjoys guiding customers through questions, orders, and service concerns with professionalism and care. The person in this role will act as a dependable point of contact, coordinate with internal teams to bring issues to resolution, and help maintain a high standard of service for every interaction. Responsibilities: • Manage customer inquiries by phone and email, providing accurate information and a responsive service experience. • Take ownership of customer concerns from initial contact through final resolution, partnering with internal departments to ensure timely follow-up. • Process orders, support shipping and delivery updates, and assist with customer account setup activities as needed. • Use multiple business systems throughout the day to document activity, review account details, and complete service-related tasks. • Escalate recurring service issues or customer dissatisfaction to management with clear and timely feedback. • Contribute to assigned projects and provide support for additional operational needs as business demands change. • Maintain detailed and accurate records while handling data entry and customer documentation with care. • Support workload demands that may occasionally require overtime based on team or business needs.
2026-05-19T00:00:00Z

Sales Account Manager

Los Angeles, CA
onsite
Permanent / Full Time
75000 - 115000 USD / Yearly
Client is in the packaging industry, specializing in custom paperboard and corrugated packaging solutions. This sector supports a wide range of industries—including food & beverage, cosmetics, e-commerce, and consumer goods—by designing, manufacturing, and delivering packaging that protects products, enhances branding, and meets retail and shipping requirements. Position OverviewThe Sales Account Manager is responsible for managing and growing a portfolio of client accounts while identifying new business opportunities. This role serves as the primary point of contact for customers, ensuring a high level of service, accurate project execution, and long-term partnership development. Key Responsibilities<ul><li>Manage and grow existing client accounts by identifying upsell and cross-sell opportunities</li><li>Prospect and develop new business within target industries</li><li>Act as the main liaison between clients, production, and internal teams to ensure timely delivery of packaging solutions</li><li>Understand customer needs, specifications, and timelines to recommend appropriate packaging products</li><li>Prepare quotes, pricing proposals, and negotiate contracts</li><li>Coordinate project timelines, ensuring accuracy from order entry through production and delivery</li><li>Monitor market trends, competitor activity, and customer demands within the packaging industry</li><li>Maintain CRM records, sales forecasts, and pipeline reporting</li><li>Resolve client concerns promptly to maintain strong relationships and customer satisfaction</li></ul>
2026-05-05T00:00:00Z