We are looking for a Customer Service Representative/Order Processor to join a fast-moving team in Commerce, California in a contract capacity with permanent potential. This position is ideal for someone who takes pride in staying organized, responding quickly, and ensuring customer requests are handled accurately from initial inquiry through final payment and delivery coordination. Working closely with internal teams, this person will help keep orders on track, support timely communication, and deliver a dependable customer experience.<br><br>Responsibilities:<br>• Prepare customer quotes based on incoming requests and update pricing details promptly when revisions are needed<br>• Turn approved estimates into invoices, verify deposit information, and help ensure payments are properly recorded<br>• Monitor outstanding quotes and invoices, maintaining complete and well-organized documentation for each transaction<br>• Support accounts receivable activities by sending courteous payment follow-ups, checking status, and escalating concerns when appropriate<br>• Partner with internal teams to confirm production schedules and shipping timing, then share clear updates with customers<br>• Address customer concerns professionally, including changes to timing, incomplete order details, or delivery-related questions<br>• Handle inbound and outbound customer communication related to orders, account questions, and service needs<br>• Assist with order entry, purchase order processing, shipping paperwork, and related administrative support tied to customer accounts
<p>A well-established healthcare organization in North County San Diego is adding a <strong>Billing Coordinator</strong> to support its growing revenue cycle team. This opportunity is ideal for someone who enjoys working with numbers, solving billing issues, and collaborating with multiple departments to ensure invoices are processed accurately and on time.</p><p>You'll work closely with Accounting, Customer Service, and Operations while gaining valuable experience in billing, reconciliations, reporting, and customer account management. If you're looking for a company that promotes from within and provides hands-on training, this is an excellent opportunity to continue building your accounting career.</p><p><strong>Responsibilities</strong></p><ul><li>Prepare and process customer invoices with a high level of accuracy</li><li>Review billing documentation for completeness and resolve discrepancies</li><li>Monitor outstanding invoices and communicate with customers regarding payment questions</li><li>Process billing adjustments, credits, and account updates</li><li>Reconcile billing records and assist with month-end reporting</li><li>Maintain customer account files and supporting documentation</li><li>Work closely with internal departments to resolve invoice issues</li><li>Assist with special accounting and administrative projects</li></ul>