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20 results for Customer Service Manager in Iowa City, IA

Client Support Representative
  • Davenport, IA
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • <p>We are hiring a dependable and personable <strong>Client Support Representative</strong> to join a well-respected organization in the Quad Cities. This role offers a welcoming workplace and opportunities for flexibility. If you enjoy helping customers, staying organized, and working in a team-oriented environment, this could be a great fit!</p><p><br></p><p><strong><u>How to Apply</u></strong></p><p>Submit your application today or call our office at 563-359-3995 to learn more! Lydia, Christin, or Erin are great points of contact.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Respond to incoming calls from clients and provide clear, friendly, and professional assistance.</li><li>Identifying the customer needs and matching them to the right services.</li><li>Record and update customer details accurately.</li><li>Communicate important information to internal teams to ensure smooth follow-up.</li></ul>
  • 2025-10-23T12:48:49Z
Call Center Specialist
  • Moline, IL
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 21.00 USD / Hourly
  • <p>Robert Half is partnering with a well-established organization in the Quad Cities to add a <strong>Customer Support Lead</strong> to their growing team. This is a great opportunity for a service-focused professional who enjoys helping others, thrives in a collaborative environment, and is looking to expand their career within customer support.</p><p><br></p><p><strong><u>About the Role:</u></strong></p><p>As a Customer Support Lead, you’ll serve as the first point of contact for customers by handling inbound calls and supporting a wide range of needs. You’ll provide accurate information, resolve issues, and deliver outstanding service while identifying opportunities to connect customers with products and services that fit their goals. This role also serves as a go-to resource for teammates, assisting with escalated inquiries and contributing to process improvements that enhance the overall customer experience.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p>• Respond to customer inquiries related to accounts, services, and online platforms.</p><p>• Resolve issues with professionalism and efficiency, focusing on first-contact resolution.</p><p>• Build strong relationships with customers, recommending products or services to support their needs.</p><p>• Accurately document interactions while following company and compliance guidelines.</p><p>• Support team members with escalated or complex issues, acting as a subject matter expert.</p><p>• Participate in training, meetings, and continuous learning opportunities.</p><p>• Contribute ideas for service improvements and more efficient workflows.</p><p><br></p><p><strong><u>Why You’ll Love It Here:</u></strong></p><p>• Supportive, team-focused work environment.</p><p>• Opportunities for career growth and skill development.</p><p><br></p><p>If you’re ready to bring your customer service expertise to a respected organization in the QC and take on a leadership role in a dynamic contact center, we’d love to connect with you.</p>
  • 2025-10-09T21:23:58Z
Customer Service Representative
  • Rock Island, IL
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>About the Organization:</strong></p><p>Our client is a highly respected organization in the insurance industry, renowned for its commitment to community engagement and corporate social responsibility. They are seeking a Customer Support Representative to join their Customer Service Center. This role provides a unique opportunity to make a meaningful impact by delivering exceptional service and support to customers.</p><p><br></p><p><strong>About the Role:</strong></p><p>As a Customer Support Representative, you will serve as the front line of communication with customers, primarily through telephone interactions and occasionally written correspondence. You'll assist with insurance-related inquiries, product requests, and account changes by analyzing customer needs, performing calculations, and implementing resolutions.</p><p><br></p><p><strong>You'll positively impact Customer Support Center in the following ways:</strong></p><ul><li>Excellent communication skills to explain insurance products to customers</li><li>Ability to handle matters that can highly sensitive and emotional</li><li>Strong decision making and analytical abilities as you analyze customer inquiries, determine steps for resolution, research member files, analyze certificate provisions to determine methods of affecting desired changes (i.e. change of beneficiary, type of insurance, change in method of payment, etc)</li></ul><p><strong>What Makes this Opportunity Exciting:</strong></p><p>Joining this team means you'll be welcomed into a vibrant and collaborative culture that values continuous improvement and growth.</p><ul><li><strong>Career Development:</strong> Gain ongoing training, develop new skills, and unlock opportunities for future career advancement.</li><li><strong>Hybrid Flexibility:</strong> Begin with onsite training and transition into a flexible hybrid schedule, combining work-from-home (WFH) with in-office collaboration a few days each month.</li><li><strong>Work-Life Balance: </strong>Enjoy a rotating schedule every two weeks (8 a.m.–4 p.m. and 9 a.m.–5 p.m.), allowing for variety and structure.</li></ul><p><strong>Added Incentives</strong></p><ul><li><strong>Training Growth Path:</strong> Clear opportunities to enhance your skills and advance your career through ongoing education and development.</li><li><strong>Comprehensive Benefits Package:</strong> A robust offering designed to support your well-being inside and outside of work.</li><li><strong>Retention Bonus:</strong> Receive financial rewards for your commitment and contributions to the team.</li><li><strong>Rich Feedback Culture:</strong> Thrive in an environment that prioritizes constructive feedback to help you continuously grow and exceed goals.</li></ul><p>If you're passionate about helping others, thrive in a collaborative environment, and enjoy learning and development opportunities, connect with our team today - Christin, Erin and Lydia are great points of contact for this role and can be reached at (563) 359-7535.</p>
  • 2025-10-10T16:48:55Z
Service Center Coordinator
  • Davenport, IA
  • onsite
  • Contract / Temporary to Hire
  • 15.00 - 17.00 USD / Hourly
  • <p>Join a trusted Quad Cities organization as a <strong>Service Center Coordinator</strong>, where you’ll play a key role in supporting field technicians and ensuring smooth day-to-day service operations. In this role, you’ll be the information hub—relaying updates, coordinating schedules, and maintaining clear communication to keep projects moving forward. If you’re detail-oriented, thrive in a team environment, and enjoy being the person others rely on for organization and clarity, this could be a great fit.</p><p>Apply today or call our office at 563-359-3995 to connect with our team to learn more!</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Act as the primary support contact for field technicians, providing timely updates and accurate details.</li><li>Coordinate schedules, assignments, and service requests to keep operations running efficiently.</li><li>Document and update service records, work orders, and project details with accuracy.</li><li>Ensure smooth communication between customers, technicians, and office staff.</li><li>Assist with additional administrative and coordination needs as required.</li></ul><p><strong><u>Why Robert Half?</u></strong></p><p>At Robert Half, we do more than connect you with a job—we partner with you to find the right fit. From flexible placements to long-term career growth, we’re here to support you every step of the way. When you work with us, you’ll have a team in your corner, ready to advocate for your success.</p>
  • 2025-10-10T16:48:55Z
Sales Assistant
  • Cedar Rapids, IA
  • onsite
  • Temporary
  • 19.50 - 20.50 USD / Hourly
  • We are looking for a dedicated Customer Service team member to join our team in Cedar Rapids, Iowa, as a Sales Assistant. This is a long-term contract position where you will play a pivotal role in supporting sales operations and ensuring smooth transactional processes. The ideal candidate will demonstrate attention to detail, strong organizational skills, and a commitment to excellent customer service.<br><br>Responsibilities:<br>• Manage the creation and tracking of sales orders, ensuring compliance with established guidelines.<br>• Coordinate warranty exchanges, credits, purchase requests, and other material-related transactions.<br>• Perform administrative tasks associated with the sale or credit of materials.<br>• Collaborate with internal teams such as sales, product lines, repairs, finance, global trade, and purchasing to meet position requirements.<br>• Communicate effectively with both internal and external customers to resolve transactional issues.<br>• Ensure adherence to global trade policies and export licensing requirements.<br>• Support the development and implementation of procedures and processes across multiple departments.<br>• Maintain accurate documentation and provide timely updates on the status of work assignments.<br>• Handle multiple tasks in a fast-paced environment while maintaining high-quality standards.<br>• Contribute to team objectives by aligning individual goals with broader organizational outcomes.
  • 2025-10-14T21:58:45Z
Warehouse Operations Administrative Clerk
  • Milan, IL
  • remote
  • Temporary
  • 17.00 - 18.00 USD / Hourly
  • <p>Are you detail-oriented, self-motivated, and thrive in a fast-paced environment? We’re hiring for a Warehouse Operations Administrative Clerk to join our client's team in an onsite, dynamic role. This position is ideal for someone who values organization, customer service, and has a strong administrative background.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p>As a Warehouse Operations Administrative Clerk, you’ll play a vital role in keeping our warehouse operations running smoothly. Your primary responsibilities will include:</p><ul><li>Data Entry: Accurate and efficient data entry of pick ticket stubs into DNS systems.</li><li>Customer Service: Acting as the go-to support for warehouse operations and supervisors.</li><li>Printer Management: Managing 11 printers with urgency and precision.</li><li>System Navigation: Navigating multiple computer systems, including DNS (Dealer Network System) and WCS.</li><li>Excel Support: Using Excel occasionally for reporting and documentation.</li><li>Document Handling: Backup duties for printer room, BOL tasks, customs documents, and will-call requests.</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Troubleshooting inventory and shipping material issues.</li><li>Handling administrative tasks in a warehouse/shipping office environment.</li><li>Ensuring attention to detail and maintaining a reliable attendance record.</li></ul><p><strong>Why You’ll Love This Role:</strong></p><ul><li>Full-Time with potential for overtime: 2nd Shift role: to 2:00pm to 10:30pm, with possibility of overtime.</li><li>Active Workstyle: Be on your feet throughout most of your shift while contributing to essential operations.</li><li>Team-Oriented Environment: Collaborate with coworkers in lull times to optimize workflow.</li></ul><p>If you’re an administrative professional with warehouse experience and enjoy combining organization with customer service, this job is for you! Ready to take on an exciting role where your skills and attention to detail will be highly valued? Connect with our team today - call Erin, Christin or Lydia today at (563) 359-7535!</p>
  • 2025-10-08T21:49:21Z
Administrative Assistant
  • Bettendorf, IA
  • onsite
  • Temporary
  • 14.00 - 16.00 USD / Hourly
  • <p>Robert Half is seeking an <strong>Administrative Assistant </strong>to support our client in a school environment. This temporary role is a great opportunity for someone who enjoys organization, communication, and creating a welcoming first impression.</p><p><br></p><p>If you’re looking for a role where you can support students and staff in a meaningful way while keeping things organized behind the scenes, we’d love to connect with you. Apply today or call our team at 563-359-3995!</p><p><br></p><p><strong><u>What You’ll Do:</u></strong></p><ul><li>Greet and assist students, staff, and visitors in a professional and friendly manner</li><li>Answer phones, monitor doors, and respond to emails</li><li>Manage filing systems, including student records that must be stored securely and returned promptly after use</li><li>Assist with receipt tracking and account reconciliation, sending documentation to the accounting team</li><li>Provide general administrative support and help ensure smooth day-to-day operations</li></ul>
  • 2025-10-03T13:04:13Z
Appointment Scheduler
  • Bettendorf, IA
  • onsite
  • Temporary
  • 15.00 - 18.00 USD / Hourly
  • <p><strong>Make a Difference as an Appointment Scheduler!</strong></p><p><br></p><p>Looking for an opportunity to contribute your skills to a meaningful cause? Robert Half is partnering with a respected nonprofit organization in Bettendorf, Iowa, to find a <strong>friendly, detail-oriented Appointment Scheduler</strong>. If you’re organized, adaptable, and passionate about delivering excellent service, we want to hear from you! Call Lydia, Christin, or Erin at 563-359-7535 to learn more.</p><p><br></p><p><strong>About the Role</strong></p><p>As an Appointment Scheduler, you will be an essential part of the team, helping clients access vital tax preparation services. Your key responsibilities will include:</p><ul><li>Engaging callers to identify and address their needs with professionalism.</li><li>Answering common questions clearly and accurately.</li><li>Scheduling and rescheduling tax preparation appointments while managing multiple calendars.</li><li>Maintaining accurate records and ensuring smooth communication with clients and team members.</li></ul><p>This contract role will span January through mid-March, with the potential for future opportunities based on program needs. Initial scheduling is 8:00 AM – 4:30 PM (Mon-Fri) for 6-8 weeks and likely flexing to 8:00 AM – 12:00 PM (Mon-Fri) for the remaining duration.</p><p><br></p><p><strong>Why You’ll Love This Opportunity</strong></p><p>This is more than a job—it’s a chance to support a nonprofit’s mission and make a real difference in your community. You’ll work alongside a collaborative and dedicated team, all focused on creating a meaningful impact through service.</p>
  • 2025-09-25T13:34:06Z
Service Desk Tech 1
  • Cedar Rapids, IA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a Service Desk Technician to provide exceptional first-level technical support to end-users in Cedar Rapids, Iowa. This long-term contract position involves troubleshooting hardware, software, and networking issues while ensuring timely resolution and excellent customer service. If you have strong attention to detail and technical expertise, this is a great opportunity to contribute to a dynamic team environment.<br><br>Responsibilities:<br>• Deliver prompt and attentive first-level support for hardware, software, and mobile devices.<br>• Manage service desk tickets and ensure accurate documentation of issues and resolutions.<br>• Install, configure, and troubleshoot Windows operating systems and Microsoft Office 365 applications.<br>• Build workstations and laptops, handle hardware replacements, and perform PC reimaging and driver installations.<br>• Provide technical support for conference room equipment and technologies.<br>• Collaborate with team members to identify and address recurring or complex technical issues.<br>• Use basic networking tools to diagnose and resolve connectivity and performance problems.<br>• Maintain security protocols to protect company systems and data.<br>• Offer courteous and responsive assistance to users, especially during high-pressure situations.
  • 2025-10-13T16:58:49Z
Help Desk Technician
  • Eldridge, IA
  • onsite
  • Permanent
  • 43000.00 - 44000.00 USD / Yearly
  • <p>We are looking for a dedicated <strong>Help Desk Technician</strong> to join our clients team in Eldridge, Iowa. In this role, you will provide technical support to ensure smooth operation of systems, networks, and equipment. This position requires strong problem-solving skills and the ability to effectively communicate technical concepts to non-technical users. <strong>Call 319-362-8606 or email resume to Shania Lewis (email on LinkedIn). Let's chat!! </strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Install, configure, and maintain PCs, servers, and related equipment</li><li>Support and maintain wired/wireless networks</li><li>Troubleshoot and resolve system issues quickly</li><li>Provide technical support and training for end users</li><li>Communicate technical information clearly to non-technical staff</li><li>Perform routine maintenance, updates, and preventative checks</li><li>Protect systems and data through sound security practices</li></ul><p><br></p>
  • 2025-10-22T21:49:18Z
Night Shift Administrative Warehouse Coordinator
  • Milan, IL
  • remote
  • Temporary
  • 16.00 - 18.00 USD / Hourly
  • <p><strong>Night Shift Administrative Warehouse Coordinator </strong>(Contract Role)</p><p>Are you someone who thrives in an organized, fast-paced administrative role and enjoys working behind the scenes to keep operations running smoothly? Do you possess exceptional attention to detail and take pride in your ability to multitask effectively while maintaining accuracy? If so, this 3rd Shift Administrative Warehouse Coordinator opportunity could be the perfect fit for you!</p><p><br></p><p><strong>Position Overview</strong></p><p>Our team is seeking a reliable and detail-oriented Administrative Warehouse Coordinator for a long-term contract opportunity approved through October 2026, with strong potential for extension. This pivotal role supports warehouse operations by performing critical administrative tasks, including data entry, document processing, and troubleshooting inventory system issues. You'll become an integral part of the team ensuring seamless communication between departments, timely processing of documents, and efficient operation of office and printer systems.</p><p><br></p><p><strong>Location: </strong>100% onsite</p><p><strong>Shift: </strong>3rd Shift, Sunday nights – Thursday nights, 9:30 PM to 6:00 AM (with potential overtime)</p><p><strong>Contract Duration:</strong> Approved through October 2026, with a strong possibility of extension</p><p><strong>Physical Requirements:</strong> Must have metatarsals and be comfortable on your feet for most of your shift; ability to lift up to 28 pounds is required</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Perform accurate data entry of pick ticket stubs into DNS systems</li><li>Manage and troubleshoot inventory systems (knowledge of AS400 and other tools is a plus)</li><li>Serve as the point of contact for warehouse customer service, resolving inquiries efficiently</li><li>Maintain and troubleshoot 11 office printers with a sense of urgency</li><li>Assist with shipping documentation, BOLs, customs document creation, driver window operations, and equipment distribution</li><li>Assist with will-call requests and provide backup support for all department duties</li><li>Drive a John Deere-owned Cushman for on-site tasks after completing required training</li></ul><p><strong>Why Join Us?</strong></p><p>This opportunity offers long-term stability and the chance to support critical operations within a highly respected company. With this role, you can showcase your organizational and data management expertise and build lasting professional experience in a dynamic warehouse-adjacent environment. Connect with our team today by calling us direct at (563) 359-3995!</p>
  • 2025-09-26T12:43:48Z
Exciting Administrative Opportunities
  • Davenport, IA
  • onsite
  • Contract / Temporary to Hire
  • 17.00 - 22.00 USD / Hourly
  • <p><strong>Exciting Opportunities in Administrative Support</strong></p><p>Are you ready to take your administrative career to the next level? Robert Half’s Administrative & Customer Support Contract Practice Group is actively seeking talented professionals who want to put their skills to work within leading organizations! With a variety of contract and consulting opportunities available—from short-term assignments to long-term projects—we provide the flexibility you need to grow your career, all while supporting meaningful work that makes an impact.</p><p><br></p><p><strong>Why Work With Robert Half?</strong></p><p>At Robert Half, we specialize in matching skilled professionals with great work opportunities. Whether you’re an experienced Executive Assistant, an organized Office Manager, or a detail-driven Administrative Coordinator, our dedicated recruiters will help you find roles aligned with your expertise and career goals.</p><p>• <strong>Flexible Opportunities:</strong> From short-term projects to extended engagements, we offer options that fit your schedule and lifestyle.</p><p>• <strong>Diverse Industries:</strong> Work with organizations ranging from small businesses to Fortune 500 companies.</p><p>• <strong>Skill Development:</strong> Build your experience by taking on projects that challenge and strengthen your administrative expertise.</p><p>• <strong>Ongoing Support:</strong> Our team is here to guide you with regular check-ins, career advice, and resources to help you succeed.</p><p>• <strong>Competitive Benefits:</strong> Enjoy weekly pay, access to health, vision, and dental insurance, 401(k) enrollment options, and online training resources.</p><p><br></p><p><strong>Roles We Staff For</strong></p><p>Our contract practice group focuses on a range of administrative and support roles, including but not limited to:</p><p>• Administrative Assistant</p><p>• Executive Assistant</p><p>• Office Manager</p><p>• Receptionist / Front Desk Coordinator</p><p>• Project & Operations Support Specialist</p><p><br></p><p><strong>How to Apply</strong></p><p>If you’re ready to explore a variety of administrative and executive support opportunities, we’d love to connect with you! Submit your updated resume today and join Robert Half’s network of skilled professionals.</p><p>At Robert Half, we can’t wait to help you find your next opportunity! Let’s build your future together.</p>
  • 2025-10-10T16:48:55Z
Tax Partner
  • Bettendorf, IA
  • onsite
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • Tax Partner<br>About Us<br>We are a forward-thinking CPA firm recognized for our outstanding client relationships, strong team culture, and commitment to innovation. With a reputation built on trust, expertise, and long-term partnerships, we serve a diverse range of clients across industries. Our collaborative environment, entrepreneurial mindset, and emphasis on work-life balance make us a destination for top-tier accounting professionals.<br><br>Position Summary<br>We are seeking an experienced Tax Partner to join our leadership team. The ideal candidate is a strategic thinker, people-focused leader, and trusted advisor who thrives in a dynamic environment. You will help shape the firm’s tax strategy, mentor a talented team, and work directly with our high-caliber clients, bringing innovative tax planning solutions to the table.<br><br>Key Responsibilities<br>Serve as a trusted tax advisor to a portfolio of high-quality clients across various industries.<br><br>Provide strategic tax planning, compliance, and consulting services.<br><br>Lead and mentor tax professionals, fostering a culture of collaboration, learning, and excellence.<br><br>Drive business development initiatives, including client relationship expansion and new client acquisition.<br><br>Participate in firm leadership, contributing to long-term strategic planning and innovation initiatives.<br><br>Stay ahead of regulatory changes and tax law developments; integrate technology to enhance client service and operational efficiency.<br><br>Represent the firm at industry events and in the community as a brand ambassador.<br><br>Qualifications<br>CPA license required; MST or JD/LLM in Tax is a plus.<br><br>10+ years of progressive tax experience in public accounting, with proven leadership experience.<br><br>Deep technical knowledge in tax planning and compliance for corporations, partnerships, and high-net-worth individuals.<br><br>Strong client management skills with a consultative approach.<br><br>Demonstrated success in business development and practice growth.<br><br>Entrepreneurial spirit with a commitment to innovation and continuous improvement.
  • 2025-10-17T14:39:26Z
Payroll Administrator
  • Davenport, IA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 25.00 USD / Hourly
  • <p>Are you a detail-driven payroll professional who thrives in a fast-paced environment? Do you enjoy blending payroll accuracy with a touch of HR coordination? Join a well-established, reputable company in the construction industry where your contributions directly support field and office teams across the organization.</p><p><br></p><p>Our client is seeking a <strong>Payroll Administrator who’s not just a numbers person—but a people person, too. </strong>This role will oversee weekly payroll processing, support human resources functions, and play a key role in financial reporting. You'll work closely with the Controller to ensure employees are paid accurately and on time, while also administering essential benefits and compliance processes.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p>As the Payroll Administrator, you will oversee payroll operations and collaborate with the Controller to ensure that employees are paid on time and with accuracy. Your responsibilities will span a range of duties, including but not limited to:</p><ul><li>Managing payroll processes, including timesheet importing, payroll calculations, and deductions (child support, taxes, etc.).</li><li>Ensuring compliance with union reporting, tax filings, and government regulations on weekly, monthly, quarterly, and annual bases.</li><li>Administering HR programs like new hire orientation, benefit enrollments (health, dental, COBRA, and 401(k)), and employee record management.</li><li>Assisting with recruitment activities, drug testing, background checks, and unemployment procedures.</li><li>Preparing journal entries and completing tax returns, all under the guidance of the Controller.</li><li>Acting as a trusted resource for employees on payroll inquiries and benefits questions.</li></ul><p><strong>Why You’ll Love This Role:</strong></p><ul><li>Impactful Work: You’ll take on a critical role in ensuring employees are compensated promptly and correctly, an essential function of any organization.</li><li>Growth Opportunity: Collaborate directly with the Controller and sharpen your payroll, HR, and accounting skills.</li><li>Dynamic Environment: Join an engaging, fast-paced setting where every day offers a new challenge and opportunity to make a difference.</li><li>Comprehensive Benefits: Gain exposure to industry-standard benefits administration, recruitment procedures, and union-related reporting.</li></ul><p><strong>Join Us and Grow Your Career-</strong> If you’re motivated, adaptable, and ready to contribute to an organization where accuracy and timeliness are valued, we want to hear from you! Take the next step in your payroll and HR career by applying today.</p>
  • 2025-10-10T16:53:46Z
Medical Front Desk Lead
  • Davenport, IA
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • <p><strong>Front Desk Lead – Healthcare Office</strong></p><p><strong>Hours:</strong> 8:00 AM – 5:00 PM (with a 1-hour lunch). Occasional early shift at 7:00 AM may be required for coverage.</p><p><br></p><p>Join a <strong>well-respected healthcare client in the Quad Cities</strong> as a <strong>Front Desk Lead</strong>. This position plays a vital role in maintaining accuracy and efficiency in scheduling, insurance verification, and medical billing while providing oversight and guidance to the front desk team. If you’re detail-oriented, thrive in a fast-paced clinic environment, and enjoy supporting both patients and staff, this is an excellent opportunity to grow your career.</p><p>Contact <strong>Lydia, Christin, or Erin</strong> at <strong>563-359-3995</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Ensure scheduling accuracy and compliance with provider parameters.</li><li>Complete insurance verification and eligibility checks prior to patient appointments.</li><li>Manage appointment scheduling and rescheduling as needed.</li><li>Develop and maintain staff schedules to ensure proper front desk coverage.</li><li>Provide hands-on support to the scheduling department during high-volume periods.</li><li>Coach and support staff by addressing errors, providing feedback, and fostering accountability.</li><li>Assist with medical billing tasks, including claim submission, payment posting, and following up on outstanding balances.</li></ul><p><strong>Why You’ll Love This Role:</strong></p><p>This is a great opportunity to step into a <strong>leadership position</strong> with a respected healthcare organization that values accuracy, teamwork, and patient care. You’ll play an integral role in improving front desk and billing processes while ensuring a seamless experience for both providers and patients.</p>
  • 2025-10-03T12:54:06Z
Full Stack Software Engineer - .NET | C#
  • Rock Island, IL
  • onsite
  • Temporary
  • 45.00 - 49.00 USD / Hourly
  • We are looking for an experienced Full Stack Software Engineer with a strong background in .NET and C#. This position requires someone detail-oriented who can confidently manage both front-end and back-end development tasks while leveraging modern technologies to deliver high-quality solutions. Based in Rock Island, Illinois, this is a long-term contract opportunity within the life insurance industry.<br><br>Responsibilities:<br>• Design, develop, and maintain full-stack applications using C# and .NET frameworks.<br>• Create and optimize SQL queries, stored procedures, and data manipulation processes to support application functionality.<br>• Utilize Blazor to build interactive, client-side web user interfaces in C#.<br>• Implement and manage version control using GitHub to ensure streamlined collaboration and code integrity.<br>• Apply YAML for writing and managing configuration files in a structured and human-readable format.<br>• Use Azure DevOps to oversee lifecycle management and streamline development workflows.<br>• Write and maintain PowerShell scripts to automate system tasks and enhance operational efficiency.<br>• Collaborate with cross-functional teams to analyze entity relationship diagrams and ensure database design supports business needs.<br>• Troubleshoot and resolve technical issues across the full-stack, ensuring seamless application performance.<br>• Stay updated on industry trends and propose innovative solutions to improve development practices.
  • 2025-10-21T17:04:46Z
Fraud Investigator
  • Davenport, IA
  • onsite
  • Temporary
  • 15.00 - 17.00 USD / Hourly
  • <p>Our client is growing and we are recommending a detail-oriented and driven Fraud Investigator to join their team. As part of the Fraud and Risk department, you will play a key role in preventing, identifying, and investigating financial fraud across branches. If you enjoy piecing together puzzles, analyzing data, and working both independently and collaboratively, this could be a great role for you.</p><p><br></p><p>As a Fraud Investigator, you will:</p><ul><li>Monitor, review, and analyze fraud alerts to identify potential fraudulent activity.</li><li>Investigate suspicious transactions, including online banking activity, ACH fraud, wire transfers, and positive pay alerts.</li><li>Research, collect evidence, and document findings for suspicious activity cases.</li><li>Work closely with internal clients, customers, and law enforcement to resolve cases.</li><li>Prepare concise reports that summarize investigations, findings, and recommendations.</li><li>Collaborate with charter-specific investigators and escalate cases when needed.</li><li>Support ongoing fraud prevention efforts and contribute to team success.</li></ul><p>This role will initially focus heavily on alert monitoring, with opportunities to participate in broader fraud investigations as you develop in the position.</p><p><br></p><p>Why join us?  </p><p>Take on a meaningful role that blends analytics, problem-solving, and communication to combat financial crimes. You’ll have opportunities to expand your skills, tackle exciting challenges, and grow your knowledge as you work alongside dedicated fraud prevention professionals.</p><p><br></p><p>This is more than a job—it’s your opportunity to make an impact while developing your professional expertise. Connect with our team today by calling us directly at (563) 359-3995!</p>
  • 2025-10-17T15:04:34Z
Staff Accountant
  • Cedar Rapids, IA
  • onsite
  • Temporary
  • 24.00 - 27.00 USD / Hourly
  • <p>Looking for your next opportunity to showcase your accounting expertise? Start here! We’re seeking a <strong>Staff Accountant</strong> to join our client's team on a <strong>contract basis</strong> in <strong>Cedar Rapids, Iowa</strong>. In this role, you’ll be a key player in maintaining accurate financial records, managing reconciliations, and supporting financial reporting processes. If you’re detail-oriented, thrive in fast-paced environments, and enjoy solving complex problems, we want to hear from you!</p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform accounting functions including preparing journal entries, account reconciliations, and month-end close activities.</li><li>Assist with <strong>financial reporting</strong> tasks and ensure compliance with company policies and procedures.</li><li>Analyze financial statements and provide insights into discrepancies and variances.</li><li>Collaborate with the team to maintain the general ledger and ensure accurate financial documentation.</li><li>Support <strong>payroll and billing</strong> processes as needed.</li><li>Provide assistance during audits and prepare necessary documentation for external reporting.</li></ul><p><br></p>
  • 2025-09-25T14:29:09Z
Network Engineer
  • Davenport, IA
  • onsite
  • Permanent
  • 85000.00 - 95000.00 USD / Yearly
  • <p>Do you like busy? If so, you will like this fast paced environment! Come play a critical part in maintaining and optimizing network infrastructure environments, ensuring seamless connectivity and robust security.</p><p><br></p><p>WHY this role? This position is exciting because you have a lot of autonomy and influence, while also building quality, lasting relationships with your stakeholders. This position is a direct hire role with full benefits and dedication to your career by providing continuing education, certification training, and exposure to leading technologies.</p><p><br></p><p>If you are confident in your Network abilities and want to feel like you are making an impact this could be your next career move. If you have a passion for problem-solving and a strong technical background, we encourage you to apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (additional contact information is on LinkedIn)..</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve complex network issues to ensure optimal performance and reliability.</p><p>• Design, configure, and implement new network hardware and services as needed.</p><p>• Monitor and manage network operations using advanced tools and methodologies.</p><p>• Establish and maintain robust network security protocols to protect against vulnerabilities.</p><p>• Create and maintain detailed documentation of network configurations and processes.</p><p>• Collaborate with stakeholders to provide updates on project progress and network status.</p><p>• Support the administration of firewalls, VPNs, and other security measures to safeguard data.</p><p>• Conduct routine maintenance and ensure timely updates to network systems.</p><p>• Provide expert guidance on network-related projects and initiatives.</p>
  • 2025-10-29T14:29:08Z
Controller
  • Moline, IL
  • onsite
  • Permanent
  • 120000.00 - 165000.00 USD / Yearly
  • <p>&#128227; <strong>SHOUT OUT!!</strong> &#128227;</p><p><strong>QUAD CITIES</strong></p><p>&#128187; <strong>HYBRID</strong> – Mostly in office (3 days)</p><p>&#127974; <strong>MUST HAVE FINANCIAL INSTITUTION EXPERIENCE</strong> (Banking or Credit Union)</p><p>Do you value <strong>work-life balance</strong>? &#127775; Our client describes their culture as unmatched—work hard, have fun, and enjoy the process!</p><p>This <strong>Controller</strong> role partners closely with the VP of Finance as their <strong>right hand</strong> &#128400;️. Here’s what you’ll own:</p><p>1️⃣ <strong>Manage Financial Inputs</strong> – Ensure all data flows accurately to the financial statements.</p><p>2️⃣ Mentor and grow your team, providing guidance and support. &#127793;</p><p>&#128161; <strong>Key Duties</strong>:</p><ul><li>Oversee accounts payable coding to align with cost centers and methodology.</li><li>Manage reconciliations through month-end close, digging deep to resolve issues. &#128269;</li><li>Analyze financial statements for imbalances and perform variance analysis to flag trends or anomalies. &#128202;</li><li>Conduct profitability analysis and provide actionable insights.</li><li>Own the <strong>Call Report</strong> (experience required). &#128588;</li><li>Bring fresh ideas to optimize processes, improve efficiencies, and ensure best practices.</li></ul><p>&#127919; <strong>What You Need</strong>:</p><ul><li>BS in Accounting (CPA preferred)</li><li>7+ years of hands-on, well-rounded accounting experience.</li></ul><p>If this sounds like you, don’t wait—reach out today! &#128222;</p>
  • 2025-10-03T14:48:57Z