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25 results for Customer Service Manager in Iowa City, IA

Client Support Representative
  • Davenport, IA
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • <p>We are hiring a dependable and personable <strong>Client Support Representative</strong> to join a well-respected organization in the Quad Cities. This role offers a welcoming workplace and opportunities for flexibility. If you enjoy helping customers, staying organized, and working in a team-oriented environment, this could be a great fit!</p><p><br></p><p><strong><u>How to Apply</u></strong></p><p>Submit your application today or call our office at 563-359-3995 to learn more! Lydia, Christin, or Erin are great points of contact.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Respond to incoming calls from clients and provide clear, friendly, and professional assistance.</li><li>Identifying the customer needs and matching them to the right services.</li><li>Record and update customer details accurately.</li><li>Communicate important information to internal teams to ensure smooth follow-up.</li></ul>
  • 2025-10-23T12:48:49Z
Customer Support Representative
  • Moline, IL
  • onsite
  • Temporary
  • 16.00 - 18.00 USD / Hourly
  • <p>We are currently partnering with one of our leading clients in the Quad Cities area to find their next Customer Support Representative role. This position is perfect for someone with strong communication skills who enjoys working in a team environment and is eager to learn!</p><p><br></p><p>Apply today or give us a call at (563) 359-3995 to learn more!</p><p><br></p><p>Highlights:</p><p>- Location: Hybrid – 3 days in office in Moline, 2 days remote</p><p>- Duration: Currently approved for an 11-month contract, possibility for extension</p><p>- Note: Visa sponsorship is not available, now or in the future</p><p><br></p><p>Overview:</p><p>This position focuses on communicating Product Improvement Plan (PIP) information between factories and equipment dealers. It’s a great fit for someone detail-oriented, organized, and comfortable learning new software.</p><p><br></p><p>Why Robert Half:</p><p>At Robert Half, we connect skilled professionals with meaningful work at some of the region’s most respected organizations. Our local team provides personalized support throughout your job search, offering opportunities that align with your goals, skills, and values. When you work with us, you gain an advocate who’s invested in your success.</p>
  • 2025-11-06T22:24:05Z
Customer Service Representative Lead
  • Cedar Rapids, IA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 21.50 USD / Hourly
  • <p>We are seeking a <strong>proactive and driven Customer Service Representative (CSR) Lead</strong> to join our client's team! This role is ideal for someone with strong leadership skills, a built-in sense of urgency, and the ability to work independently while managing multiple priorities. As the CSR Lead, you’ll act as the right hand to management, helping to streamline operations, monitor team performance, provide coaching, and tackle day-to-day challenges with initiative and efficiency.</p><p>You’ll be the go-to person for ensuring work is completed timely and effectively, backing up CSRs and dispatchers, and helping our team achieve its full potential. While this is not a supervisory role, you’ll function as a <strong>team lead</strong>, helping to manage stats, review calls, coach staff, and monitor key performance metrics to ensure goals are consistently met.</p><p>If you’re a natural problem-solver who thrives in a fast-paced environment and enjoys taking the reins to make impactful contributions, we’d love to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as a <strong>right hand</strong> to management, taking ownership of tasks to relieve workload and ensure seamless operations.</li><li>Assist in <strong>backing up CSRs</strong> and dispatchers as needed, including handling overflow calls.</li><li>Function as a <strong>team lead</strong> by monitoring and tracking team performance metrics; compile and review stats to identify areas of improvement.</li><li>Review calls aided by <strong>AI integrations</strong>, monitor performance, and provide coaching for both AI-supported and internal staffing initiatives.</li><li>Ensure that metrics and goals are being consistently met; assist in <strong>motivating the team</strong> to reach high performance standards.</li><li>Handle <strong>day-to-day tasks</strong> independently with minimal oversight, including correcting issues as they arise and making sound decisions to address challenges.</li><li>Investigate and resolve issues such as incomplete invoices or missed payments by identifying the root cause and taking actionable next steps.</li><li>Foster a positive and collaborative team environment while helping develop a culture of accountability and urgency.</li></ul><p><br></p><p><strong>Any PERKS and BENEFITS? YES, absolutely!</strong></p><ul><li><strong>Performance-Based Bonuses</strong> – Your hard work pays off! Earn additional incentives for meeting and exceeding goals once you transition to a permanent role.</li><li><strong>Benefits </strong>– Enjoy comprehensive benefits including health, dental, vision, and retirement plans once you transition to a permanent role.</li><li><strong>Team Culture That Feels Like Family</strong> – Join a supportive, close-knit team where collaboration and respect are at the core of everything we do.</li><li><strong>Growth Opportunities</strong> – This contract-to-hire role is designed to help you build a long-term career with a company that values loyalty and development.</li><li><strong>Stability & Impact</strong> – Be part of a locally owned business where your contributions make a real difference every day.</li></ul><p><br></p><p><br></p>
  • 2025-11-19T17:11:09Z
Customer Service Representative
  • Rock Island, IL
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 20.00 USD / Hourly
  • <p><strong>About the Organization:</strong></p><p>Our client is a highly respected organization in the insurance industry, renowned for its commitment to community engagement and corporate social responsibility. They are seeking a Customer Support Representative to join their Customer Service Center. This role provides a unique opportunity to make a meaningful impact by delivering exceptional service and support to customers.</p><p><br></p><p><strong>About the Role:</strong></p><p>As a Customer Support Representative, you will serve as the front line of communication with customers, primarily through telephone interactions and occasionally written correspondence. You'll assist with insurance-related inquiries, product requests, and account changes by analyzing customer needs, performing calculations, and implementing resolutions.</p><p><br></p><p><strong>You'll positively impact Customer Support Center in the following ways:</strong></p><ul><li>Excellent communication skills to explain insurance products to customers</li><li>Ability to handle matters that can highly sensitive and emotional</li><li>Strong decision making and analytical abilities as you analyze customer inquiries, determine steps for resolution, research member files, analyze certificate provisions to determine methods of affecting desired changes (i.e. change of beneficiary, type of insurance, change in method of payment, etc)</li></ul><p><strong>What Makes this Opportunity Exciting:</strong></p><p>Joining this team means you'll be welcomed into a vibrant and collaborative culture that values continuous improvement and growth.</p><ul><li><strong>Career Development:</strong> Gain ongoing training, develop new skills, and unlock opportunities for future career advancement.</li><li><strong>Hybrid Flexibility:</strong> Begin with onsite training and transition into a flexible hybrid schedule, combining work-from-home (WFH) with in-office collaboration a few days each month.</li><li><strong>Work-Life Balance: </strong>Enjoy a rotating schedule every two weeks (8 a.m.–4 p.m. and 9 a.m.–5 p.m.), allowing for variety and structure.</li></ul><p><strong>Added Incentives</strong></p><ul><li><strong>Training Growth Path:</strong> Clear opportunities to enhance your skills and advance your career through ongoing education and development.</li><li><strong>Comprehensive Benefits Package:</strong> A robust offering designed to support your well-being inside and outside of work.</li><li><strong>Retention Bonus:</strong> Receive financial rewards for your commitment and contributions to the team.</li><li><strong>Rich Feedback Culture:</strong> Thrive in an environment that prioritizes constructive feedback to help you continuously grow and exceed goals.</li></ul><p>If you're passionate about helping others, thrive in a collaborative environment, and enjoy learning and development opportunities, connect with our team today - Christin, Erin and Lydia are great points of contact for this role and can be reached at (563) 359-7535.</p>
  • 2025-11-14T14:08:43Z
Warehouse Operations Administrative Clerk
  • Milan, IL
  • onsite
  • Temporary
  • 17.00 - 19.50 USD / Hourly
  • <p>Are you detail-oriented, self-motivated, and thrive in a fast-paced environment? We’re hiring for a Warehouse Operations Administrative Clerk to join our client's team in an onsite, dynamic role. This position is ideal for someone who values organization, customer service, and has a strong administrative background.</p><p><br></p><p>What You’ll Do:</p><p>As a Warehouse Operations Administrative Clerk, you’ll play a vital role in keeping our warehouse operations running smoothly. Your primary responsibilities will include:</p><p>Data Entry: Accurate and efficient data entry of pick ticket stubs into DNS systems.</p><p>Customer Service: Acting as the go-to support for warehouse operations and supervisors.</p><p>Printer Management: Managing 11 printers with urgency and precision.</p><p>System Navigation: Navigating multiple computer systems, including DNS (Dealer Network System) and WCS.</p><p>Excel Support: Using Excel occasionally for reporting and documentation.</p><p>Document Handling: Backup duties for printer room, BOL tasks, customs documents, and will-call requests.</p><p><br></p><p>Key Responsibilities:</p><p>Troubleshooting inventory and shipping material issues.</p><p>Handling administrative tasks in a warehouse/shipping office environment.</p><p>Ensuring attention to detail and maintaining a reliable attendance record.</p><p><br></p><p>Why You’ll Love This Role:</p><p>Full-Time with potential for overtime: 2nd Shift role: to 2:00pm to 10:30pm, with possibility of overtime.</p><p>Active Workstyle: Be on your feet throughout most of your shift while contributing to essential operations.</p><p>Team-Oriented Environment: Collaborate with coworkers in lull times to optimize workflow.</p><p><br></p><p>If you’re an administrative professional with warehouse experience and enjoy combining organization with customer service, this job is for you! Ready to take on an exciting role where your skills and attention to detail will be highly valued? Connect with our team today - call Erin, Christin or Lydia today at (563) 359-7535!</p><p><br></p><p>Important Notes:</p><p>This is a 100% onsite position – no remote option available.</p><p>Visa sponsorship is not offered now or in the future for this role.</p>
  • 2025-11-07T13:53:46Z
Receptionist
  • Davenport, IA
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>Robert Half is hiring for a well-respected Tax Firm for the upcoming 2026 tax season! We’re seeking a highly skilled, articulate, and energetic Receptionist. If you're a positive, customer-service-oriented individual who thrives in a dynamic environment, this short-term contracted role is an excellent opportunity to grow your skills and contribute to a professional, fast-paced team.</p><p><br></p><p><strong><u>Day-to-Day Responsibilities:</u></strong></p><ul><li>Answer and direct incoming calls, take accurate messages, and schedule appointments</li><li>Greet clients and visitors warmly, ensuring a welcoming experience</li><li>Handle scanning, filing, and copying of confidential client documents</li><li>Maintain organized records and assist with file management in the firm’s system</li><li>Communicate professionally via phone, email, and in person to support client inquiries</li></ul><p>If you’re ready to take on a key front-line role supporting a busy tax team this season, apply today or call our team at 563-214-1120!</p>
  • 2025-11-05T23:04:33Z
Receptionist
  • Rock Island, IL
  • onsite
  • Contract / Temporary to Hire
  • 17.00 - 19.00 USD / Hourly
  • <p>Robert Half is partnering with a respected local CPA firm to hire a Receptionist to join their team. This role offers a great opportunity to get your foot in the door with a reputable firm known for its professionalism, client service, and collaborative environment.</p><p><br></p><p><strong><u>About the Role</u></strong></p><p>This position is ideal for someone who enjoys being the face of the office—greeting clients, managing the flow of information, and keeping operations running smoothly. You’ll handle a blend of administrative, client service, and light accounting support tasks, with the opportunity to grow into a long-term role.</p><p><br></p><p>If you’re an organized multitasker with a customer-service mindset and a knack for keeping things on track, we’d love to hear from you.</p><p><strong>Apply today</strong> or call our office at <strong>563-359-3995</strong> to learn more! Christin, Lydia, and Erin are great points of contact. </p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Answer and direct incoming calls with professionalism and accuracy</li><li>Schedule and coordinate client appointments</li><li>Greet clients and assist with pick-up/drop-off of tax returns</li><li>Enter invoices and assist with basic billing processes</li><li>Maintain organized filing systems and general office correspondence</li><li>Support the team with additional administrative tasks as needed</li><li>May grow into assisting with tax return assembly</li></ul><p><strong><u>Why You’ll Love This Role</u></strong></p><ul><li>Contract-to-hire position with a well-established CPA firm with an excellent local reputation</li><li>Gain exposure to accounting office operations without needing prior tax experience</li></ul>
  • 2025-11-06T23:39:06Z
Appointment Scheduler
  • Bettendorf, IA
  • onsite
  • Temporary
  • 15.00 - 18.00 USD / Hourly
  • <p><strong>Make a Difference as an Appointment Scheduler!</strong></p><p><br></p><p>Looking for an opportunity to contribute your skills to a meaningful cause? Robert Half is partnering with a respected nonprofit organization in Bettendorf, Iowa, to find a <strong>friendly, detail-oriented Appointment Scheduler</strong>. If you’re organized, adaptable, and passionate about delivering excellent service, we want to hear from you! Call Lydia, Christin, or Erin at 563-359-7535 to learn more.</p><p><br></p><p><strong>About the Role</strong></p><p>As an Appointment Scheduler, you will be an essential part of the team, helping clients access vital tax preparation services. Your key responsibilities will include:</p><ul><li>Engaging callers to identify and address their needs with professionalism.</li><li>Answering common questions clearly and accurately.</li><li>Scheduling and rescheduling tax preparation appointments while managing multiple calendars.</li><li>Maintaining accurate records and ensuring smooth communication with clients and team members.</li></ul><p>This contract role will span January through mid-March, with the potential for future opportunities based on program needs. Initial scheduling is 8:00 AM – 4:30 PM (Mon-Fri) for 6-8 weeks and likely flexing to 8:00 AM – 12:00 PM (Mon-Fri) for the remaining duration.</p><p><br></p><p><strong>Why You’ll Love This Opportunity</strong></p><p>This is more than a job—it’s a chance to support a nonprofit’s mission and make a real difference in your community. You’ll work alongside a collaborative and dedicated team, all focused on creating a meaningful impact through service.</p>
  • 2025-11-03T14:14:07Z
Payroll Clerk
  • Cedar Rapids, IA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>Are you passionate about delivering exceptional service while supporting employees at every level? Do you thrive in fast-paced environments, where you can leverage your technical savvy and interpersonal skills? </p><p>Join us as a <strong>Payroll Contact Specialist</strong> and play a critical role in assisting employees and leaders across multiple business units with their HR and Payroll inquiries!</p><p><br></p><p><strong>Position Overview:</strong></p><p>As a <strong>Payroll Contact Specialist</strong>, you will be the first point of contact for internal and external employees, managers, leaders, retirees, applicants, and third-party vendors. You will handle inquiries via phone, chat, email, and online portals while following established policies and procedures specific to various business units. Your ability to adapt, multitask, and navigate multiple systems will be vital in ensuring inquiries and issues are resolved efficiently and accurately.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Support and Resolve HR and Payroll Inquiries:</strong> Provide guidance related to payroll, benefits, FMLA, LOA, time-off, W2 information, tax details, and more for internal and external stakeholders.</li><li><strong>Utilize ServiceNow for Case Management:</strong> Track intake and requests while ensuring proper documentation and adherence to HR protocols.</li><li><strong>Understand and Apply Policies:</strong> Respond to inquiries specific to individual business units—using relevant policies and procedures.</li><li><strong>System Navigation:</strong> Leverage multiple tools such as CRM, Workday, ServiceNow, SharePoint, etc. to efficiently retrieve necessary information and process requests.</li><li><strong>Escalation:</strong> Identify cases requiring exception handling or policy interpretation and escalate them appropriately to achieve effective resolutions.</li><li><strong>Continuous Feedback:</strong> Share insights into employee experiences to drive improvements in service quality and streamline processes.</li></ul><p><br></p>
  • 2025-11-05T20:53:48Z
Staff Accountant
  • Cedar Rapids, IA
  • onsite
  • Permanent
  • 60000.00 - 70000.00 USD / Yearly
  • <p>Robert Half is looking for a detail-oriented Staff Accountant to join our client's team in Cedar Rapids, Iowa. In this role, you will be responsible for ensuring the accuracy of financial records and managing essential accounting tasks, such as accounts payable, accounts receivable, and contract administration. You will collaborate with team members, provide excellent customer service, and support month-end closing processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage and update monthly order logs to ensure accurate tracking of financial data.</p><p>• Set up and oversee client contracts, ensuring compliance and proper documentation.</p><p>• Process invoices and handle accounts payable transactions promptly and accurately.</p><p>• Respond to client inquiries regarding billing and resolve issues efficiently.</p><p>• Post financial transactions to the correct general ledger accounts and maintain accounting system integrity.</p><p>• Process payments related to leases and manage receivables from external organizations.</p><p>• Assist with month-end closing tasks, including reconciling bank accounts, credit cards, payroll, and financial records.</p><p>• Adjust inventory and asset records as needed to maintain accurate financial reporting.</p><p>• Maintain confidentiality while handling sensitive company and financial information.</p><p>• Participate in team meetings and contribute to collaborative discussions to improve processes.</p>
  • 2025-11-05T18:24:23Z
CSC Processing Associate
  • Rock Island, IL
  • onsite
  • Temporary
  • 18.50 - 18.50 USD / Hourly
  • <p>Are you organized, detail-oriented, and thrive in a heads-down, focused environment? Do you enjoy working independently and collaborating with a team as needed to tackle tasks with precision? If so, we have an excellent opportunity for you! We are recommending a <strong>CSC Processing Associate</strong> to join our client's team and play a crucial role in delivering exceptional service to their members.</p><p><br></p><p><strong>What You'll Do:</strong></p><p>As part of the Customer Support Center's Processing Team, your role will be focused on completing and processing tasks in a digital environment. These tasks may include:</p><ul><li>Handling beneficiary changes, policy reinstatements, loan processing, and cash surrender requests.</li><li>Fulfilling duties logged in worklists from CSC Phone Representatives</li><li>Analyze member inquiries; determine steps for resolution; and accurately process within required timeframes</li><li>Working diligently on a computer to manage responsibilities in a highly organized and detailed way</li><li>Maintain accuracy on key financial and administrative tasks</li><li>Duties, responsibilities and your impact in the team will evolve as your knowledge and proficiency grows!  </li></ul><p><strong>Who You Are:</strong></p><p>You excel in a heads-down, detail-driven role, thriving on task completion and accuracy. At the same time, you’re not afraid to ask questions or lean on your team for support. You’re self-motivated, great at managing your time, and comfortable working in hybrid and/or remote environments. Bonus points if you have experience with Microsoft Teams and screen-sharing tools!</p><p><br></p><p><strong>Why This Role?</strong></p><p>If you’re looking for a role where you can focus, be productive, and work independently while still being part of a supportive team, this could be the perfect fit for you.</p><p><br></p><p>Flexibility to work in a hybrid capacity is supported. Ideal schedule to align with the team's greatest needs would be 9a-5p M-F; shifts could flex periodically.</p><p><br></p><p><strong>Connect with our team today by calling us directly at (563) 359-7535 or applying online.</strong></p>
  • 2025-11-05T20:04:31Z
Office Manager
  • Davenport, IA
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>Robert Half is partnering with a well-established Davenport business to hire a full-time <strong>Office Manager.</strong> This role is opening due to an upcoming retirement, creating a unique opportunity to step into a trusted, long-standing position within the organization.</p><p><br></p><p><strong><u>About the Role:</u></strong></p><p>This position requires someone who is highly organized, confident working with the public, and capable of balancing multiple responsibilities across administrative and customer-service functions.</p><p><br></p><p><strong><u>What You’ll Do:</u></strong></p><ul><li>Open and organize the office each morning</li><li>Handle incoming calls and assist clients with next steps</li><li>Work across both new and existing business activity</li><li>Manage follow-up tasks, documentation, and status updates</li><li>Help ensure information and processes stay on track</li><li>Communicate clearly with clients, internal team members, and partners</li><li>Keep workflow moving smoothly throughout the day</li></ul><p><strong><u>Position Details:</u></strong></p><ul><li>Full-time, onsite role</li><li>Monday–Friday, 8am–4pm</li><li>Strong benefits package</li></ul>
  • 2025-11-17T22:18:45Z
Administrative Assistant/Office Manager
  • Dewitt, IA
  • onsite
  • Permanent
  • 45000.00 - 55000.00 USD / Yearly
  • <p>We are looking for a proactive and organized Administrative Assistant/Office Manager to join our team in Dewitt, Iowa. This role requires someone who is detail-oriented, excels in managing schedules, coordinating logistics, and providing operational support to executives. The ideal candidate will demonstrate strong communication skills, a process-driven mindset, and the ability to handle multiple tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage schedules for conference and community spaces, ensuring they are clean, organized, and equipped with functioning technology.</p><p>• Maintain executives’ calendars by scheduling meetings, sending reminders, and arranging catering or reservations when needed.</p><p>• Organize travel logistics, including booking flights, hotels, rental cars, and restaurant reservations.</p><p>• Attend meetings to take detailed notes, prepare agendas, and organize necessary materials or gifts for company events.</p><p>• Facilitate document execution by obtaining signatures, notarizing documents, and preparing materials for review.</p><p>• Manage company Smartsheets, ensuring updates are completed and providing weekly printed summaries for executives.</p><p>• Oversee office supply inventory and place orders to ensure necessary resources are available.</p><p>• Assist with social media efforts, including creating graphics and advertisements to enhance online presence.</p><p>• Process expense reports, enter invoices, and handle daily cash receipts accurately.</p><p>• Provide exceptional customer service by addressing inquiries and supporting operational needs.</p><p><br></p><p><strong>Why work here: </strong>This company provides a laid back and relaxed work environment, is very family oriented, and has a work/life balance. If you are looking for a small office environment where you can be part of the day-to-day successes, then this is the place for you! </p>
  • 2025-11-05T14:23:58Z
Accounts Receivable Clerk
  • Cedar Rapids, IA
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 24.00 USD / Hourly
  • <p>Are you detail-oriented, organized, and passionate about accuracy? Join a <strong>family-owned trucking company</strong> that values hard work, loyalty, and team spirit! We’re looking for an <strong>AR/Payroll Specialist</strong> to manage critical financial processes and support our growing team. This is a <strong>contract-to-hire</strong> position with the opportunity to become a permanent part of a company that treats employees like family.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Accounts Receivable Management</strong> – Process invoices, track payments, and ensure timely collections to maintain healthy cash flow.</li><li><strong>Payroll Processing</strong> – Accurately calculate and process weekly payroll for drivers and office staff, including deductions, benefits, and compliance with state/federal regulations.</li><li><strong>Data Accuracy & Reporting</strong> – Maintain detailed records in accounting software, reconcile accounts, and prepare reports for management.</li><li><strong>Customer & Driver Support</strong> – Respond to inquiries regarding invoices, payments, and payroll with professionalism and clarity.</li><li><strong>Team Collaboration</strong> – Work closely with operations and dispatch teams to ensure smooth financial processes and resolve discrepancies quickly.</li></ul><p><br></p>
  • 2025-11-18T23:48:40Z
Exciting Administrative Opportunities
  • Davenport, IA
  • onsite
  • Contract / Temporary to Hire
  • 17.00 - 22.00 USD / Hourly
  • <p><strong>Exciting Opportunities in Administrative Support</strong></p><p>Are you ready to take your administrative career to the next level? Robert Half’s Administrative & Customer Support Contract Practice Group is actively seeking talented professionals who want to put their skills to work within leading organizations! With a variety of contract and consulting opportunities available—from short-term assignments to long-term projects—we provide the flexibility you need to grow your career, all while supporting meaningful work that makes an impact.</p><p><br></p><p><strong>Why Work With Robert Half?</strong></p><p>At Robert Half, we specialize in matching skilled professionals with great work opportunities. Whether you’re an experienced Executive Assistant, an organized Office Manager, or a detail-driven Administrative Coordinator, our dedicated recruiters will help you find roles aligned with your expertise and career goals.</p><p>• <strong>Flexible Opportunities:</strong> From short-term projects to extended engagements, we offer options that fit your schedule and lifestyle.</p><p>• <strong>Diverse Industries:</strong> Work with organizations ranging from small businesses to Fortune 500 companies.</p><p>• <strong>Skill Development:</strong> Build your experience by taking on projects that challenge and strengthen your administrative expertise.</p><p>• <strong>Ongoing Support:</strong> Our team is here to guide you with regular check-ins, career advice, and resources to help you succeed.</p><p>• <strong>Competitive Benefits:</strong> Enjoy weekly pay, access to health, vision, and dental insurance, 401(k) enrollment options, and online training resources.</p><p><br></p><p><strong>Roles We Staff For</strong></p><p>Our contract practice group focuses on a range of administrative and support roles, including but not limited to:</p><p>• Administrative Assistant</p><p>• Executive Assistant</p><p>• Office Manager</p><p>• Receptionist / Front Desk Coordinator</p><p>• Project & Operations Support Specialist</p><p><br></p><p><strong>How to Apply</strong></p><p>If you’re ready to explore a variety of administrative and executive support opportunities, we’d love to connect with you! Submit your updated resume today and join Robert Half’s network of skilled professionals.</p><p>At Robert Half, we can’t wait to help you find your next opportunity! Let’s build your future together.</p>
  • 2025-11-14T14:04:18Z
Network Engineer
  • Cedar Rapids, IA
  • onsite
  • Permanent
  • 110000.00 - 120000.00 USD / Yearly
  • <p>Our client is looking for a skilled <strong>Network Engineer</strong> to design, maintain, and enhance network systems that power critical business operations. This role demands deep expertise in networking technologies and protocols to ensure high performance, reliability, and security across the organization’s IT infrastructure. The ideal candidate excels at troubleshooting complex issues, collaborating across teams, and driving innovative solutions.</p><p><br></p><p>Apply today by calling 319-362-8606 or email your resume directly to Shania Lewis, Technology Recruiting Manager at Robert Half (email available on LinkedIn). </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Design, configure, and manage routers, switches, firewalls, and wireless systems to support business operations.</li><li>Monitor network performance, identify bottlenecks, and proactively resolve issues to ensure optimal uptime.</li><li>Collaborate with internal IT teams and external vendors to support infrastructure projects and troubleshoot complex issues.</li><li>Plan and execute network upgrades, expansions, and migrations with minimal disruption to services.</li><li>Maintain comprehensive documentation for network configurations, standard operating procedures, and incident reports.</li><li>Implement and enforce network security protocols, ensuring compliance with industry standards and company policies.</li><li>Conduct performance testing, including A/B testing, to evaluate reliability and scalability of network components.</li><li>Manage backup systems and disaster recovery plans for critical network infrastructure.</li><li>Provide technical support for datacenter operations, including configuration management and system integration.</li></ul>
  • 2025-11-05T14:34:35Z
Tax Partner
  • Bettendorf, IA
  • onsite
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • Tax Partner<br>About Us<br>We are a forward-thinking CPA firm recognized for our outstanding client relationships, strong team culture, and commitment to innovation. With a reputation built on trust, expertise, and long-term partnerships, we serve a diverse range of clients across industries. Our collaborative environment, entrepreneurial mindset, and emphasis on work-life balance make us a destination for top-tier accounting professionals.<br><br>Position Summary<br>We are seeking an experienced Tax Partner to join our leadership team. The ideal candidate is a strategic thinker, people-focused leader, and trusted advisor who thrives in a dynamic environment. You will help shape the firm’s tax strategy, mentor a talented team, and work directly with our high-caliber clients, bringing innovative tax planning solutions to the table.<br><br>Key Responsibilities<br>Serve as a trusted tax advisor to a portfolio of high-quality clients across various industries.<br><br>Provide strategic tax planning, compliance, and consulting services.<br><br>Lead and mentor tax professionals, fostering a culture of collaboration, learning, and excellence.<br><br>Drive business development initiatives, including client relationship expansion and new client acquisition.<br><br>Participate in firm leadership, contributing to long-term strategic planning and innovation initiatives.<br><br>Stay ahead of regulatory changes and tax law developments; integrate technology to enhance client service and operational efficiency.<br><br>Represent the firm at industry events and in the community as a brand ambassador.<br><br>Qualifications<br>CPA license required; MST or JD/LLM in Tax is a plus.<br><br>10+ years of progressive tax experience in public accounting, with proven leadership experience.<br><br>Deep technical knowledge in tax planning and compliance for corporations, partnerships, and high-net-worth individuals.<br><br>Strong client management skills with a consultative approach.<br><br>Demonstrated success in business development and practice growth.<br><br>Entrepreneurial spirit with a commitment to innovation and continuous improvement.
  • 2025-10-17T14:39:26Z
Accounting and Payroll Specialist
  • Davenport, IA
  • onsite
  • Permanent
  • 60000.00 - 75000.00 USD / Yearly
  • We are looking for an experienced Accounting and Payroll Specialist to join our team in Davenport, Iowa. In this role, you will be responsible for ensuring the accuracy and compliance of accounting operations while managing payroll processes across multiple states. This position requires someone with strong attention to detail who can effectively collaborate with various departments to maintain financial integrity and support organizational goals.<br><br>Responsibilities:<br>• Set up and maintain accurate customer and vendor records, including verification of forms and credit checks.<br>• Update existing records to ensure they reflect current information and required documentation.<br>• Review new customer orders for proper tax status, exemption certificates, and payment details to support accounts receivable processes.<br>• Upload tax exemption certificates in Avalara and enter credit card data into PayTrace systems.<br>• Provide backup support to the Accounts Receivable Accountant during absences by handling invoicing, processing payments, and credit card transactions.<br>• Reconcile vendor statements and resolve discrepancies in coordination with the accounts payable team.<br>• Process and code fleet management invoices on a weekly and monthly basis.<br>• Prepare and execute bi-weekly and semi-monthly payroll for multiple company codes using Paylocity, ensuring compliance with wage and hour laws.<br>• Validate timekeeping data, including hours worked, benefits, deductions, and other special earnings, to ensure accurate payroll processing.<br>• Collaborate with HR to maintain accurate employee data and process new hires, terminations, and benefits deductions.
  • 2025-11-12T17:14:20Z
Network Engineer
  • Davenport, IA
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • <p>Our awesome client is looking for a skilled <strong>Network Engineer </strong>to join our team in Davenport or Burlington, Iowa. In this role, you will be responsible for ensuring the stability, security, and efficiency of our IT infrastructure. This position offers an opportunity to apply your technical expertise to optimize network operations and support a wide range of critical systems. Email your resume directly to Shania Lewis - Technology Recruiting Manager at Robert Half (email information is on LinkedIn). Let's talk!!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Troubleshoot complex network issues to ensure smooth operations</li><li>Design and implement networking hardware and services</li><li>Monitor network performance and address disruptions proactively</li><li>Maintain strong security protocols (firewalls, encryption, etc.)</li><li>Keep network documentation up to date</li><li>Communicate project updates and network status to stakeholders</li><li>Collaborate with teams to resolve technical challenges</li><li>Manage systems like Microsoft 365, Active Directory, and servers</li><li>Configure and maintain routers, switches, and other devices</li><li>Optimize backup and disaster recovery strategies</li></ul>
  • 2025-11-12T16:33:54Z
Investment Analyst
  • Cedar Rapids, IA
  • onsite
  • Temporary
  • 24.00 - 27.00 USD / Hourly
  • <p>We are seeking a detail-oriented and analytical <strong>Investment Analyst </strong>to join this busy Cedar Rapids team. This role is ideal for professionals who excel at maintaining data quality, thrive in detail-intensive environments, and bring both technical and business analysis expertise to investment operations. This role offers a hybrid schedule.</p><p><strong>Day-to-Day Responsibilities:</strong></p><ul><li>Ensure quality data across multiple domains: Security, Analytics, Benchmarks, and Pricing for daily and monthly processes.</li><li>Review and reconcile security holdings, analytics, and performance data to ensure consistency, accuracy, and logical outcomes.</li><li>Move, format, and validate large data sets using Excel; Ability to make sense of large volumes of data</li><li>Create or update securities, such as Corporate Bonds, by adhering strictly to procedures and templates—precision is critical.</li><li>Follow standard operating procedures for all security updates, with attention to each unique instance and its nuances.</li><li>Support ongoing process completion, maintaining a focus on meeting customer/client needs and ensuring all steps are properly documented.</li><li>Apply technical skills and business understanding to monitor, improve, and guarantee data integrity within investment systems.</li></ul>
  • 2025-11-13T16:39:04Z
Administrative Coordinator
  • Hiawatha, IA
  • onsite
  • Contract / Temporary to Hire
  • 17.00 - 19.00 USD / Hourly
  • <p><strong>Discover Your Next Opportunity: Data Entry Clerk (Contract-to-Hire)</strong></p><p>Are you ready to bring your keen eye for detail and passion for accuracy to a dynamic and supportive team? We’re looking for an enthusiastic <strong>Administrative Coordinator</strong> to join our client's growing organization on a <strong>Contract-to-Hire</strong> basis. In this role, you'll play a key part in cataloging financial statements, ensuring data accuracy, and collaborating with exceptional teammates—while working remotely. If you thrive in a fast-paced environment and are motivated by the opportunity to make a meaningful impact, this role is perfect for you. Join us and bring your talents to a company that values innovation, teamwork, and personal growth.</p><p><br></p><p><br></p><p><strong>Why You'll Love Working Here</strong></p><ul><li><strong>Company Values:</strong> Committed to integrity, collaboration, and excellence. Every member of our team is empowered to grow, innovate, and contribute to the company’s success.</li><li><strong>Exceptional People:</strong> Work alongside a team of talented and supportive professionals who celebrate each other’s achievements and foster a culture of inclusivity.</li><li><strong>Flexible Work Environment:</strong> Enjoy the benefits of remote work with the resources and support needed to stay connected and succeed in your role.</li></ul><p><strong>*This person must sit out of Iowa. </strong></p><p> </p><p><strong>What You'll Do</strong></p><ul><li><strong>Precision Matters:</strong> Accurately input financial statements into our proprietary database, ensuring every detail is correct.</li><li><strong>Organizational Expertise:</strong> Collect, organize, and verify important documents from multiple sources, following clear guidelines to maintain consistency.</li><li><strong>Collaboration Counts:</strong> Work closely with team leads and support personnel to troubleshoot challenges, improve workflows, and achieve team goals.</li><li><strong>Error-Free Excellence:</strong> Perform meticulous cataloging of data to maintain its integrity and avoid mistakes that could impact processes.</li><li><strong>Proactive Communication:</strong> Build solid working relationships by communicating effectively with team members and contributing to a productive team dynamic.</li><li><strong>Adherence to Standards:</strong> Ensure all data collection and entry processes align with company policies and best practices.</li></ul><p><br></p><p> </p>
  • 2025-10-31T20:59:05Z
Full Stack Software Engineer - .NET | C#
  • Rock Island, IL
  • onsite
  • Temporary
  • 45.00 - 49.00 USD / Hourly
  • We are looking for an experienced Full Stack Software Engineer with a strong background in .NET and C#. This position requires someone detail-oriented who can confidently manage both front-end and back-end development tasks while leveraging modern technologies to deliver high-quality solutions. Based in Rock Island, Illinois, this is a long-term contract opportunity within the life insurance industry.<br><br>Responsibilities:<br>• Design, develop, and maintain full-stack applications using C# and .NET frameworks.<br>• Create and optimize SQL queries, stored procedures, and data manipulation processes to support application functionality.<br>• Utilize Blazor to build interactive, client-side web user interfaces in C#.<br>• Implement and manage version control using GitHub to ensure streamlined collaboration and code integrity.<br>• Apply YAML for writing and managing configuration files in a structured and human-readable format.<br>• Use Azure DevOps to oversee lifecycle management and streamline development workflows.<br>• Write and maintain PowerShell scripts to automate system tasks and enhance operational efficiency.<br>• Collaborate with cross-functional teams to analyze entity relationship diagrams and ensure database design supports business needs.<br>• Troubleshoot and resolve technical issues across the full-stack, ensuring seamless application performance.<br>• Stay updated on industry trends and propose innovative solutions to improve development practices.
  • 2025-10-21T17:04:46Z
Fraud Investigator
  • Davenport, IA
  • onsite
  • Temporary
  • 15.00 - 17.00 USD / Hourly
  • <p>Our client is growing and we are recommending a detail-oriented and driven Fraud Investigator to join their team. As part of the Fraud and Risk department, you will play a key role in preventing, identifying, and investigating financial fraud across branches. If you enjoy piecing together puzzles, analyzing data, and working both independently and collaboratively, this could be a great role for you.</p><p><br></p><p>As a Fraud Investigator, you will:</p><ul><li>Monitor, review, and analyze fraud alerts to identify potential fraudulent activity.</li><li>Investigate suspicious transactions, including online banking activity, ACH fraud, wire transfers, and positive pay alerts.</li><li>Research, collect evidence, and document findings for suspicious activity cases.</li><li>Work closely with internal clients, customers, and law enforcement to resolve cases.</li><li>Prepare concise reports that summarize investigations, findings, and recommendations.</li><li>Collaborate with charter-specific investigators and escalate cases when needed.</li><li>Support ongoing fraud prevention efforts and contribute to team success.</li></ul><p>This role will initially focus heavily on alert monitoring, with opportunities to participate in broader fraud investigations as you develop in the position.</p><p><br></p><p>Why join us?  </p><p>Take on a meaningful role that blends analytics, problem-solving, and communication to combat financial crimes. You’ll have opportunities to expand your skills, tackle exciting challenges, and grow your knowledge as you work alongside dedicated fraud prevention professionals.</p><p><br></p><p>This is more than a job—it’s your opportunity to make an impact while developing your professional expertise. Connect with our team today by calling us directly at (563) 359-3995!</p>
  • 2025-10-17T15:04:34Z
Systems Administrator
  • Davenport, IA
  • onsite
  • Permanent
  • 90000.00 - 100000.00 USD / Yearly
  • <p>Our local client is looking for a <strong>Systems Administrator,</strong> in Davenport, to oversee and maintain the reliability, security, and efficiency of our IT infrastructure. Based in Davenport, Iowa, this role is integral to ensuring seamless system operations and supporting organizational growth through technology. The ideal candidate will demonstrate expertise in server management, troubleshooting, and implementing robust security measures. Interested? Call 319-362-8606 or email your resume directly to Shania Lewis - Recruiting Manager/ Robert Half (additional information is on LinkedIn). Let's talk!</p><p><br></p><p>Responsibilities:</p><ul><li>Support and maintain physical and virtual servers (Windows Server, VMware, Hyper-V)</li><li>Monitor system and network performance, resolving issues as needed</li><li>Assist in implementing security tools (firewalls, antivirus, MFA, access controls)</li><li>Perform routine updates, backups, and patching using tools like Veeam or WSUS</li><li>Help with system upgrades and migrations under senior guidance</li><li>Maintain documentation for configurations and procedures</li><li>Provide technical support across departments for infrastructure needs</li><li>Manage systems such as Microsoft 365, Active Directory, and basic PowerShell scripting</li><li>Configure and maintain network devices (routers, switches)</li><li>Support compliance efforts with internal policies and external standards</li></ul>
  • 2025-11-12T17:04:40Z
Network Engineer
  • Davenport, IA
  • onsite
  • Permanent
  • 85000.00 - 95000.00 USD / Yearly
  • <p>Do you like busy? If so, you will like this fast paced environment! Come play a critical part in maintaining and optimizing network infrastructure environments, ensuring seamless connectivity and robust security.</p><p><br></p><p>WHY this role? This position is exciting because you have a lot of autonomy and influence, while also building quality, lasting relationships with your stakeholders. This position is a direct hire role with full benefits and dedication to your career by providing continuing education, certification training, and exposure to leading technologies.</p><p><br></p><p>If you are confident in your Network abilities and want to feel like you are making an impact this could be your next career move. If you have a passion for problem-solving and a strong technical background, we encourage you to apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (additional contact information is on LinkedIn)..</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve complex network issues to ensure optimal performance and reliability.</p><p>• Design, configure, and implement new network hardware and services as needed.</p><p>• Monitor and manage network operations using advanced tools and methodologies.</p><p>• Establish and maintain robust network security protocols to protect against vulnerabilities.</p><p>• Create and maintain detailed documentation of network configurations and processes.</p><p>• Collaborate with stakeholders to provide updates on project progress and network status.</p><p>• Support the administration of firewalls, VPNs, and other security measures to safeguard data.</p><p>• Conduct routine maintenance and ensure timely updates to network systems.</p><p>• Provide expert guidance on network-related projects and initiatives.</p>
  • 2025-10-29T14:29:08Z