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6 results for Help Desk Technician Ii in Inglewood, CA
- Los Angeles, CA
- remote
- Permanent / Full Time
- 70000 - 75000 USD / Yearly
- <p><strong>Job Title</strong></p><p>IT Support Specialist I / Help Desk/Desktop Support Analyst</p><p><br></p><p><strong>Company Overview</strong></p><p>A leading global professional services organization within the legal industry is seeking a motivated IT Support Specialist to join its growing technology team. Headquartered in Los Angeles, California, the organization is known for delivering high-impact work in complex, fast-paced environments. Its IT division plays a pivotal role in enabling operational excellence and supporting professionals across multiple offices worldwide.</p><p><br></p><p><strong>Role Summary</strong></p><p>The IT Support Specialist I serves as the frontline point of contact for all technology-related issues, providing timely and effective support to end users in Los Angeles, California and across a distributed environment. This role is critical to maintaining day-to-day operations by resolving technical issues, delivering exceptional customer service, and ensuring seamless access to core business applications and systems.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first-level technical support via phone, email, and in-person interactions for hardware, software, and connectivity issues</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and enterprise applications</li><li>Manage and prioritize support tickets, ensuring timely resolution and accurate documentation</li><li>Escalate complex issues to appropriate teams while maintaining ownership and communication with end users</li><li>Support Microsoft Office applications and Windows operating systems, including performance and connectivity troubleshooting</li><li>Assist with software deployments, system updates, and testing efforts as needed</li><li>Contribute to knowledge base documentation and process improvements</li><li>Maintain a high level of customer service and professionalism in all interactions</li><li>Collaborate with cross-functional IT teams to support ongoing projects and initiatives</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>$75,000, overtime eligible</li><li>Comprehensive benefits package including medical, dental, and vision coverage</li><li>Retirement plan with employer contributions and profit-sharing opportunities</li><li>Paid time off including vacation, sick leave, and personal days</li></ul><p><strong>Additional Details</strong></p><ul><li>Hybrid/remote work model after onboarding, with initial onsite training period</li><li>Occasional onsite presence required for key projects and periodic team collaboration weeks</li><li>Opportunities for internal growth and career advancement within the IT organization</li></ul>
- 2026-06-05T00:00:00Z
- Los Angeles, CA
- onsite
- Temporary / Contract
- 35 - 37 USD / Hourly
- <p>We are seeking an experienced and dedicated Sr Service Desk specialist to join our client's team in Los Angeles, California. In this role, you will provide high-level remote support in a formal business environment, ensuring exceptional customer service and technical assistance to end users. This is a contract-to-permanent position, offering an excellent opportunity to showcase your skills and grow within a dynamic organization. This role is fully onsite in <strong>Los Angeles, CA. </strong></p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding remote technical support to end users, addressing hardware, software, and connectivity issues promptly.</p><p>• Maintain clear and attentive communication while assisting executives and other users with technical challenges.</p><p>• Document all support activities thoroughly to ensure accurate tracking and resolution.</p><p>• Collaborate with team members to identify and implement solutions for recurring technical issues.</p><p>• Provide guidance and training to users on system functionalities and best practices.</p><p>• Monitor and respond to service desk tickets within established timelines, ensuring efficient resolution.</p><p>• Stay updated on current technologies to better support end users and improve service delivery.</p><p>• Adhere to organizational policies and procedures while maintaining a high level of integrity.</p><p>• Utilize remote access tools effectively to troubleshoot and resolve issues.</p><p>• Support system changes or upgrades as needed, ensuring minimal disruption to operations.</p>
- 2026-07-07T00:00:00Z
- Beverly Hills, CA
- onsite
- Temporary / Contract
- 18.05 - 20.9 USD / Hourly
- We are looking for a skilled PC Technician to support hardware setup, troubleshooting, and device maintenance for an Information Technology environment in California. This is a Contract position suited for someone who is comfortable working with a range of computer systems, peripherals, and physical connectivity needs. The ideal candidate will bring hands-on experience with Dell Technologies and Apple devices while delivering dependable technical support in a detail-oriented setting.<br><br>Responsibilities:<br>• Install, configure, and maintain desktop computers, laptops, monitors, and related hardware for end users.<br>• Diagnose hardware issues and perform repairs or component replacements to restore equipment to proper working order.<br>• Set up and organize cabling for workstations, peripherals, and other connected technology to ensure reliable performance.<br>• Provide technical support for Dell Technologies equipment and Apple devices, including initial setup and ongoing troubleshooting.<br>• Test associated hardware such as docking stations, keyboards, printers, and other peripherals to confirm full functionality.<br>• Track device conditions, completed service activities, and equipment needs to support accurate IT records.<br>• Assist with workstation deployments, equipment moves, and hardware refresh activities across the site.<br>• Coordinate with internal teams to resolve technical issues efficiently and minimize user downtime.
- 2026-06-04T00:00:00Z
- Los Angeles, CA
- onsite
- Temporary to Hire
- 33.25 - 38.5 USD / Hourly
- We are looking for an experienced Sr Service Desk specialist to provide high-quality remote technical support for users in California. This contract opportunity is ideal for someone who communicates confidently, delivers excellent customer service, and thrives in a detail-oriented environment supporting a fast-paced organization. The role focuses on resolving service desk issues efficiently, documenting support activity thoroughly, and assisting employees with day-to-day technology needs.<br><br>Responsibilities:<br>• Deliver remote technical assistance to end users by diagnosing and resolving hardware, software, access, and connectivity issues in a timely manner.<br>• Provide attentive support to employees and senior stakeholders, ensuring a detail-oriented and service-oriented experience with every interaction.<br>• Record incidents, troubleshooting steps, resolutions, and follow-up actions accurately within support documentation systems.<br>• Escalate complex technical problems when needed and coordinate with internal teams to drive issues through to resolution.<br>• Monitor incoming service requests, prioritize workload effectively, and maintain consistent response times across multiple support channels.<br>• Guide users through remote access and other standard technology tools, helping them remain productive with minimal disruption.<br>• Contribute to operational continuity by supporting service desk processes and assisting with technical changes as assigned.<br>• Uphold a consistent and detail-oriented approach that aligns with a structured workplace culture and high-touch support expectations.
- 2026-07-08T00:00:00Z
- Chino, CA
- onsite
- Temporary / Contract
- 100 - 120 USD / Hourly
- <p>We are seeking a Control Systems Analyst II who can serve as a lead technical resource responsible for the design, support, maintenance, and optimization of industrial automation and control systems in Chino, CA. This role supports critical plant operations through PLC, SCADA, DCS, HMI, and network administration while providing guidance and training to technical staff.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, program, configure, and troubleshoot PLC, SCADA, DCS, HMI, and industrial control systems.</li><li>Support automation networks, communications infrastructure, LAN/WAN environments, telemetry, radio, and microwave systems.</li><li>Perform software and firmware upgrades, system enhancements, and process automation improvements.</li><li>Troubleshoot complex hardware, software, instrumentation, and network issues.</li><li>Participate in automation, instrumentation, and controls projects from design review through testing and startup.</li><li>Develop and maintain technical documentation, SOPs, system diagrams, and operating procedures.</li><li>Train end users and provide technical guidance to operations and maintenance teams.</li><li>Lead and coordinate work assignments for technical staff and contractors.</li><li>Evaluate new technologies, recommend system improvements, and support long-term automation strategies.</li></ul>
- 2026-07-02T00:00:00Z
- Northridge, CA
- onsite
- Temporary / Contract
- 21.375 - 24.75 USD / Hourly
- <p>We are looking for a Cable Technician to support structured cabling and network device installation for a Contract position based in Northridge, California. This role focuses on hands-on field work, including cable installation, termination, testing, and equipment support in an active technical environment. The ideal candidate brings practical experience with low-voltage cabling and can work effectively with a lead technician to complete projects accurately and on schedule. (Pay Range - $25-$28 per hour)</p><p><br></p><p>Responsibilities:</p><p>• Install CAT6 cabling by routing lines through designated pathways and completing clean, organized runs.</p><p>• Terminate network cables and verify connections meet quality and performance standards.</p><p>• Test installed cabling, identify faults, and confirm each line is properly labeled for documentation and future support.</p><p>• Assist with the installation and activation of wireless access points and associated network hardware.</p><p>• Support setup activities involving patch panels, switches, and other IT infrastructure components.</p><p>• Partner with the lead technician on-site to complete assigned tasks efficiently and safely.</p><p>• Use hand tools and power tools to perform cabling work in accordance with site requirements and industry practices.</p>
- 2026-07-08T00:00:00Z