13 results for Help Desk in Indianapolis, IN

Receptionist

Indianapolis, IN
onsite
Temporary
18.00 - 18.00 USD / Hourly
We are looking for an organized and detail-oriented Receptionist to join our team in Indianapolis, Indiana. In this long-term contract role, you will serve as the first point of contact for visitors and callers, providing excellent customer service and administrative support to ensure efficient front office operations. The role requires strong communication skills, attention to detail, and proficiency with Microsoft Word and Excel. Responsibilities:<ul><li>Greet visitors, answer and direct incoming phone calls in a professional manner.</li><li>Maintain the front desk area, keeping it neat and organized.</li><li>Schedule and manage appointments, meetings, and conference room bookings.</li><li>Assist with general administrative tasks, such as filing, copying, and scanning documents.</li><li>Prepare and edit correspondence, memos, and other documents using Microsoft Word.</li><li>Maintain and update spreadsheets for reports, logs, and contact lists using Microsoft Excel.</li><li>Handle mail distribution and courier services.</li><li>Support other team members with administrative tasks as needed.</li><li>Perform data entry and manage basic records.</li><li>Provide excellent customer and client service.</li></ul>
2026-03-17T12:33:45Z

Customer Service Representative

Indianapolis, IN
onsite
Contract / Temporary to Hire
18.05 - 20.90 USD / Hourly
We are looking for a dedicated Customer Service Representative to join a retail team in Indianapolis, Indiana. In this role, you will assist customers with design and upholstery selections, manage orders, and set up accounts, providing exceptional service throughout the process. This is a Contract to permanent position, offering a pathway to long-term employment for the right candidate. Responsibilities:• Provide front-line customer service in a retail environment, ensuring a positive experience for both retail and commercial clients.• Assist customers in making design and upholstery selections, offering guidance and product knowledge.• Process customer orders efficiently and accurately, maintaining attention to detail.• Set up and manage customer accounts, ensuring all information is entered correctly into the system.• Handle inbound and outbound calls professionally to address customer inquiries and resolve issues.• Utilize intermediate computer skills to navigate systems and complete tasks.• Work collaboratively with team members to ensure smooth operations and customer satisfaction.• Maintain a flexible schedule, including availability for some Saturdays as required.• Uphold company standards in service and professionalism at all times.
2026-03-18T17:13:44Z

Customer Service Representative

Indianapolis, IN
onsite
Contract / Temporary to Hire
14.25 - 16.50 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Indianapolis, Indiana. This is a Contract to permanent position where you will play a vital role in delivering exceptional support and solutions to customers. Your ability to communicate with attention to detail and empathy will help ensure a positive experience for those seeking assistance. If you thrive in a fast-paced environment and are passionate about making a difference, we encourage you to apply. Responsibilities:• Engage with customers to address inquiries, resolve concerns, and provide accurate information in a detail-oriented and empathetic manner.• Navigate multiple systems and applications simultaneously to ensure efficient handling of customer requests.• Identify and troubleshoot issues, offering solutions or escalating matters when necessary to ensure resolution.• Accurately input and maintain customer data while adhering to established processes and documentation standards.• Adapt quickly to new procedures, system updates, and shifting priorities to meet business needs.• Collaborate effectively with team members and leadership to maintain a positive and productive work environment.• Communicate clearly through active listening, verbal explanations, and written correspondence, including de-escalating challenging situations.• Demonstrate reliability by adhering to scheduled shifts and maintaining consistent attendance.• Uphold a strong commitment to delivering high-quality customer service and maintaining a high standard of conduct at all times.
2026-03-19T21:38:49Z

Customer Service Representative

Indianapolis, IN
remote
Contract / Temporary to Hire
17.00 - 17.00 USD / Hourly
We are looking for a dedicated Weekend 3rd shift Spanish Bilingual Customer Service Representative to join our team in Indianapolis, Indiana. This Contract-to-permanent position offers an excellent opportunity to engage with customers, resolve inquiries, and provide detailed information about products and services. Ideal candidates will thrive in a fast-paced call center environment and demonstrate strong communication and problem-solving skills. Hours for this position will be 10:00 PM - 9:00AM EST. Sun, Mon, Tue, Sat. Responsibilities:• Open and manage trouble tickets to address specific customer issues effectively.• Clearly explain product options, associated charges, and promotions to customers.• Navigate customer service systems and tools efficiently to deliver timely assistance.• Resolve routine problems using established procedures and seek guidance for complex issues.• Maintain high-quality performance standards and meet call center metrics.• Promote self-service tools such as organizational applications and web resources.• Provide accurate quotes for rates and encourage customers to consider prepay options.• Inform customers about new or upgraded products and services.• Conduct additional tasks and responsibilities as assigned to support team objectives.
2026-03-17T12:33:45Z

Overnight Patient Access Specialist

Indianapolis, IN
remote
Temporary
18.00 - 19.50 USD / Hourly
We are seeking a reliable, customer‑focused Medical Patient Access Representative to support our onsite operations during weekend hours on the North side of Indianapolis. This position plays a key role in ensuring a smooth and positive experience for patients by assisting with check‑ins, insurance verification, scheduling, and front‑desk support. Schedule: Friday, Saturday, Sunday — 5:00 PM to 5:00 AM (overnight)Location: Onsite Key Responsibilities<ul><li>Greet and register patients in a professional, welcoming manner</li><li>Verify insurance coverage, collect co‑pays, and ensure accuracy of patient information</li><li>Answer phones, schedule appointments, and direct inquiries to appropriate departments</li><li>Maintain confidentiality in accordance with HIPAA guidelines</li><li>Support patient flow and collaborate with clinical and administrative teams</li><li>Document all interactions accurately in the electronic medical record (EMR) system</li><li>Provide exceptional customer service in a fast‑paced environment</li></ul>Schedule<ul><li>Friday: 5:00 PM – 5:00 AM</li><li>Saturday: 5:00 PM – 5:00 AM</li><li>Sunday: 5:00 PM – 5:00 AM</li></ul>
2026-03-06T14:58:40Z

Administrative Assistant

Indianapolis, IN
onsite
Contract / Temporary to Hire
24.70 - 28.00 USD / Hourly
Our client is looking for a Construction Administrative Coordinator to provide admin support to the project management team. This position will work for multiple Project Managers and requires the ability to multi-task. This candidate must exercise initiative and discretion in setting priorities to carry out all assignments. Experience:• Preferred construction or administration: 2 years Job Description Detail Duties will include:• Coordinate and support all areas of the project from start up to closeout• Create, track, and manage flow and distribution of submittals• Prepare the project closeout documentation• Preparation and revision of construction contracts, including owner change orders and other related documents as directed by the project management team• Preparation of subcontractor documents, purchase orders and change orders• Preparation of submittals for the project managers• Preparation and distribution of RFI’s to architects, owners, subcontractors, and superintendents• Project database information entry• Preparation of owner/subcontractor progress meeting minutes• Maintain job file records• Fielding telephone calls• Filing• Other tasks as assigned Job Type: permanent Benefits:• 401(k) + a company match• Dental insurance• Vision insurance• Health insurance- PPO or HSA• Short Term Disability• Paid time off Schedule:• 8-5pm• Monday to Friday• One work location/no remote
2026-03-19T21:38:49Z

Patient Access Specialist

North Vernon, IN
remote
Temporary
18.95 - 18.95 USD / Hourly
We are seeking a dedicated Patient Access Specialist to join our team in North Vernon, Indiana. In this contract role, you will play a vital part in ensuring smooth and efficient patient registration processes while delivering exceptional customer service. If you have strong communication skills and a passion for helping others, this opportunity is ideal for you. Hours: Monday - Friday 8am - 4:30pm Responsibilities for the position include: <ul><li>Act as the first point of contact for patients entering the facility, providing a welcoming and professional experience.</li><li>Manage patient registration, insurance verification, and scheduling of appointments.</li><li>Ensure accuracy and compliance in all patient documentation and records management.</li><li>Collaborate with front desk, billing, and revenue cycle teams to streamline access and improve patient experience.</li><li>Utilize technology platforms such as Epic for workflow management.</li><li>Demonstrate strong critical thinking, adaptability, and communication skills in a fast-paced environment.</li></ul>
2026-03-17T17:18:53Z

HR Generalist

Indianapolis, IN
onsite
Temporary
33.25 - 38.50 USD / Hourly
We are looking for an experienced HR Generalist to join our team in Indianapolis, Indiana. In this long-term contract role, you will provide essential human resources support to a flagship manufacturing plant, ensuring employee relations are managed effectively and HR processes are executed consistently. This position requires a proactive approach to maintaining compliance, fostering positive relationships, and supporting workforce operations to enable a productive and stable work environment. Responsibilities:• Manage employee relations issues, including investigations, policy violations, and disciplinary actions, while documenting cases thoroughly and ensuring compliance with legal and company standards.• Provide guidance to supervisors on implementing progressive discipline processes, including documentation, corrective action procedures, and performance management strategies.• Monitor and maintain attendance records, ensuring schedule accuracy, timecard compliance, and adherence to attendance policies.• Act as a key HR resource for supervisors, offering support on employee concerns, benefits, leave management, payroll inquiries, and escalation procedures.• Collaborate with HR Shared Services, Talent Acquisition, and EH& S teams to coordinate onboarding, safety activities, and recognition programs.• Ensure timely and accurate documentation for workforce transactions, including terminations, pay adjustments, and cost center updates.• Conduct regular meetings with supervisors to address HR-related concerns and provide consistent guidance on policies, payroll, and performance management.• Assist with leave processes, ensuring proper documentation, compliance, and a positive experience for both employees and supervisors.• Partner with payroll and other internal teams to resolve discrepancies and ensure smooth payroll cycles.• Coordinate with external staffing agencies and compliance resources to support workforce continuity and adherence to regulations.
2026-03-16T12:48:42Z

Medical Receptionist

Avon, IN
onsite
Contract / Temporary to Hire
18.00 - 19.50 USD / Hourly
We are seeking a Medical Receptionist to join our dynamic healthcare team. In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient front desk experience. Hours: Monday: 8:30 am – 5:30 pmTuesday: 7:30 am – 5:00 pmWednesday: 12:00 pm – 5:30 pmThursday: 8:00 am – 5:30 pmFriday: 7:30 am – 4:00 pm Key Responsibilities:<ul><li>Greet and assist patients and visitors, delivering a positive and empathetic experience.</li><li>Answer phones, schedule appointments, and manage the check-in/out process.</li><li>Verify patient information and insurance details; update records accurately.</li><li>Maintain the reception area, ensuring cleanliness and compliance with health protocols.</li><li>Collect payments, process billing information, and resolve basic patient inquiries.</li><li>Coordinate communication between patients, medical staff, and offices.</li><li>Adhere to patient confidentiality regulations and organizational policies.</li></ul>
2026-03-10T14:48:45Z

Receptionist

Indianapolis, IN
onsite
Contract / Temporary to Hire
18.00 - 19.00 USD / Hourly
We are looking for an organized and personable Receptionist to join our team in Indianapolis, Indiana. In this Contract to permanent position, you will play a crucial role in creating a welcoming environment for visitors and ensuring smooth daily operations. This role is ideal for someone who thrives in a fast-paced setting and is skilled at managing multi-line phone systems. Responsibilities: • Greet visitors and ensure they are directed to the appropriate person or department. • Manage incoming calls efficiently using a multi-line phone system, providing accurate information or redirecting as needed. • Maintain a clean and detail oriented reception area to create a positive first impression. • Handle incoming and outgoing mail, packages, and deliveries promptly. • Assist with scheduling appointments or meetings for staff and management. • Provide administrative support, including data entry, filing, and other clerical tasks. • Coordinate with various departments to ensure smooth communication and operations. • Monitor and maintain office supplies, placing orders when necessary. • Respond to inquiries with accuracy and courtesy, both in-person and over the phone.
2026-03-17T12:38:42Z

Patient Access Specialist

North Vernon, IN
remote
Temporary
18.95 - 18.95 USD / Hourly
We are looking for a detail oriented Patient Access Specialist to join our team in North Vernon, Indiana. In this role, you will play a key part in ensuring smooth patient registration processes, providing exceptional customer service, and handling administrative tasks efficiently. This is a long-term contract position with opportunities to make a meaningful impact within a healthcare setting. Hours: Monday - Friday 3:30p to 11:30p + rotating weekends Key Responsibilities:<ul><li>Greet and register patients with professionalism and empathy, ensuring a positive first impression.</li><li>Obtain, validate, and update patient demographic and insurance information, maintaining accurate records.</li><li>Schedule, reschedule, and coordinate patient appointments across multiple providers and service lines.</li><li>Verify insurance benefits; collect and process co-pays, deductibles, and prior authorizations as needed.</li><li>Manage intake forms, admissions, and referrals with attention to detail and regulatory compliance.</li><li>Respond to patient inquiries; resolve access or billing issues with efficiency and tact.</li><li>Collaborate with clinical and non-clinical teams to ensure seamless patient flow and service.</li></ul>
2026-03-17T17:23:45Z

Customer Service Supervisor

Franklin, IN
onsite
Permanent
60000.00 - 75000.00 USD / Yearly
We are looking for a dedicated Customer Service Supervisor to lead and support a team in delivering excellent service and ensuring operational efficiency. Based in Franklin, Indiana, this role requires a hands-on approach to overseeing order fulfillment processes and maintaining high customer satisfaction. The ideal candidate will possess strong organizational skills and a commitment to fostering a collaborative work environment. Responsibilities:• Supervise and guide a team of five customer service representatives, ensuring productivity and quality standards are met.• Oversee the complete order processing cycle, from entry to fulfillment, while identifying areas for improvement.• Address and resolve customer inquiries or complaints promptly, maintaining a high level of satisfaction.• Collaborate with internal departments to streamline communication and ensure seamless operations.• Monitor team performance and provide regular feedback to support skill development.• Implement strategies to enhance the efficiency of customer service processes and workflows.• Ensure compliance with company policies and industry standards in all customer service activities.• Prepare and analyze reports related to customer service metrics and team performance.• Participate in recruiting and training efforts to build a strong customer service team.• Act as a liaison between the team and management, facilitating clear communication and reporting.
2026-03-04T14:18:46Z

Member Experience Coordinator

Indianapolis, IN
onsite
Temporary
15.00 - 16.00 USD / Hourly
We are looking for a dedicated Member Experience Coordinator to join our team in Indianapolis, Indiana. In this contract to hire position, you will play a vital role in ensuring exceptional service and support for our members, fostering positive experiences through attentive communication and efficient problem-solving. This role offers the opportunity to be part of a respected organization that values growth, collaboration, and member satisfaction. Responsibilities:• Process incoming mail, including direct mail responses, address changes, undeliverable items, and member correspondence.• Provide internal support by answering procedural questions and offering technical assistance to staff.• Handle inbound member interactions, such as new membership enrollments, billing inquiries, change requests, and cancellations, with a focus on retention.• Conduct outbound member outreach to support retention initiatives and enhance member satisfaction.• Assist with web-related tasks, including address updates, duplicate card requests, and account login troubleshooting.• Manage membership transfers in and out of designated territories using specialized applications.• Maintain accurate records and ensure timely processing of member requests and correspondence.• Collaborate with management to perform additional duties as needed, contributing to team objectives and organizational success.
2026-03-09T14:08:42Z