We are offering an exciting opportunity in the industry for a Software Implementation Analyst located in INDIANAPOLIS, Indiana. In this role, you will be expected to configure and test solutions, manage solution delivery projects, and assist clients in deriving value from their purchased products.<br><br>Responsibilities:<br>• Configure and test solutions to ensure they meet client requirements<br>• Act as a project manager for solution delivery, overseeing the project from inception to completion<br>• Assist clients in deriving maximum value from their purchased products by offering training and guidance on new and existing features<br>• Identify opportunities for account growth and upsell services by showcasing the value we provide<br>• Engage in comprehensive account management activities, ensuring the ongoing satisfaction and success of clients<br>• Communicate solutions to clients clearly through various communication channels<br>• Collaborate with product and engineering teams to troubleshoot and resolve implementation issues<br>• Continuously expand product knowledge and stay updated on emerging technologies<br>• Develop project scopes by gathering technical requirements and understanding timelines and deliverables<br>• Serve as the main point of contact for clients during the implementation phase and drive the project to successful completion.
<p><strong>About the Role</strong></p><p>We are seeking a highly capable and proactive <strong>HubSpot Consultant</strong> to take full ownership of our HubSpot platform. The ideal candidate will not only manage and optimize the system, but also play a key role in coaching and enabling our sales and marketing teams to use HubSpot to its fullest potential.</p><p>This is a 100% onsite position (with one day per week work-from-home flexibility) in Indianapolis. The role will focus on workflow automation, dashboard reporting, and team enablement – turning HubSpot into a powerful tool to drive insights, traffic, and sales performance.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>HubSpot Management & Optimization</strong></li><li>Oversee daily operations of HubSpot across Marketing, Sales, and Service Hubs.</li><li>Set up and maintain workflows aligned with the sales process.</li><li>Implement lead scoring, lifecycle stages, segmentation, and automation best practices.</li><li><strong>Sales Process Enablement</strong></li><li>Understand and map out the sales process in HubSpot.</li><li>Create and optimize pipelines, deal stages, and task automation.</li><li>Train the team to use HubSpot as part of their daily sales routines.</li><li><strong>Team Coaching & Support</strong></li><li>Coach internal stakeholders on how to use HubSpot efficiently.</li><li>Provide ongoing support and conduct regular training sessions.</li><li>Act as an internal consultant and subject matter expert.</li><li><strong>Dashboarding & Reporting</strong></li><li>Build and maintain dashboards for sales, traffic, and marketing analytics.</li><li>Provide actionable insights to leadership based on HubSpot data.</li><li>Monitor performance metrics and KPIs.</li><li><br></li><li><strong>Collaboration & Stakeholder Engagement</strong></li><li>Work closely with Marketing, Sales, and Leadership teams.</li><li>Report directly to Mark, with dotted-line reporting to Eva and India.</li><li>Collaborate with external HubSpot consultants as needed (e.g., Tyler from Arbor).</li></ul><p><br></p><p><br></p><p><br></p>
We are looking for a skilled Product Owner to join our team in Indianapolis, Indiana. In this long-term contract position, you will play a pivotal role in driving product development and ensuring alignment with business goals. The ideal candidate excels in Agile methodologies and is adept at collaborating across diverse teams to deliver impactful solutions.<br><br>Responsibilities:<br>• Develop and maintain a comprehensive product roadmap and backlog aligned with organizational objectives.<br>• Collaborate with cross-functional teams to translate product strategies into actionable tasks and deliverables.<br>• Facilitate requirement gathering sessions, user interviews, and stakeholder discussions to ensure clarity and alignment.<br>• Lead Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives to foster team efficiency.<br>• Monitor project progress, manage risks, and ensure timely delivery of milestones.<br>• Prepare detailed documentation and coordinate end-user training to enhance product adoption.<br>• Communicate project updates, deliverables, and outcomes effectively to leadership and stakeholders.<br>• Work closely with offshore and onshore teams to ensure seamless collaboration and delivery.
