We are looking for an experienced customer contact center specialist to support clients with a wide range of banking service needs. This position focuses on delivering responsive, accurate assistance across digital and traditional service channels while maintaining a high standard of service. The ideal candidate brings strong financial services experience, sound operational judgment, and a commitment to creating positive customer experiences.<br><br>Responsibilities:<br>• Guide customers in using digital banking resources, including online and mobile platforms, to help them complete everyday banking activities confidently.<br>• Respond to client questions promptly and handle account-related requests with accuracy, discretion, and attention to detail.<br>• Process routine banking transactions while ensuring service quality, compliance, and a positive customer experience.<br>• Support customer interactions across both face-to-face and remote channels, adapting communication style to meet individual needs.<br>• Maintain strict adherence to security protocols, internal policies, and regulatory standards during every customer interaction.<br>• Collaborate with team members to resolve service issues efficiently and contribute to smooth day-to-day contact center operations.<br>• Represent the organization in customer- and community-facing activities that strengthen client relationships and brand presence.
<p>Position Overview</p><p>Our client, a well-established professional services organization, is seeking a polished, personable, and detail-oriented Front Desk Coordinator to serve as the first point of contact for clients, visitors, and employees. This individual will play an important role in creating a welcoming and professional office environment while supporting daily administrative and front office operations.</p><p>The ideal candidate is customer-service oriented, highly organized, and comfortable interacting with professionals at all levels. This role requires excellent communication skills, strong attention to detail, and the ability to manage multiple responsibilities while maintaining a professional and welcoming presence.</p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for incoming visitors, clients, and guests, ensuring a professional and welcoming experience.</li><li>Answer and direct incoming phone calls, take messages, and respond to general inquiries.</li><li>Greet and assist visitors, coordinate appointments, and notify appropriate staff of guest arrivals.</li><li>Manage conference room scheduling and assist with meeting coordination and preparation.</li><li>Maintain a clean, organized, and professional reception area and shared office spaces.</li><li>Receive, sort, and distribute incoming mail, packages, and deliveries.</li><li>Coordinate outgoing mail, courier services, and other office deliveries as needed.</li><li>Provide general administrative support, including data entry, document preparation, filing, and scanning.</li><li>Assist with office supply inventory, ordering, and maintaining common areas.</li><li>Support employee and client meeting logistics, including refreshments and room setup.</li><li>Coordinate with building management, vendors, and service providers regarding office-related needs.</li><li>Handle confidential information and sensitive communications with professionalism and discretion.</li><li>Assist with special projects and additional administrative tasks as needed.</li></ul><p><br></p>
We are looking for a proactive Client Service Coordinator to provide onsite support in Irvine, California for a busy brokerage team. This Long-term Contract position is ideal for someone who can stay organized, communicate confidently with clients and internal partners, and manage transaction-related work with limited supervision in a fast-moving environment. The role supports team members with different working styles, so success will require adaptability, sound judgment, and strong follow-through.<br><br>Responsibilities:<br>• Coordinate client and brokerage transactions from initiation through closeout, keeping activities on schedule and ensuring each stage is completed accurately.<br>• Draft, organize, and process contracts, forms, and supporting transaction records while maintaining complete and up-to-date documentation.<br>• Provide day-to-day administrative assistance to assigned brokers, anticipating needs and helping keep operational tasks on track.<br>• Review and submit vouchers, commissions, and related payment materials with careful attention to timing and accuracy.<br>• Monitor transaction status, maintain reporting details, and update records to support visibility into milestones and deliverables.<br>• Serve as a detail-focused point of contact for clients and stakeholders, sharing updates clearly and responding to inquiries in a timely manner.<br>• Manage multiple priorities independently in an onsite, fast-paced setting where team members may be traveling or working away from the office.<br>• Ensure files, correspondence, and transaction information are organized in a manner that supports compliance, accessibility, and efficient follow-up.
<p>Are you someone who enjoys helping customers, solving problems, and building strong professional relationships? We're seeking a contract Client Services & Account Coordinator to support customers, business partners, and internal teams in a fast-paced, service-driven environment.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Serve as a primary point of contact for customers and business partners.</li><li>Build and maintain positive relationships through responsive, professional service.</li><li>Answer questions, investigate concerns, and resolve issues in a timely manner.</li><li>Process account updates and maintain accurate records and documentation.</li><li>Coordinate communication between customers and internal teams to ensure a seamless experience.</li><li>Support account management activities and help ensure customer needs are met.</li><li>Identify opportunities to improve processes and enhance the customer experience.</li><li>Provide feedback and insights regarding customer trends, concerns, and opportunities.</li><li>Track customer interactions and follow through on open items until resolution.</li><li>Represent the organization professionally during customer meetings, events, and networking opportunities as needed.</li></ul>
<p>We are looking for a customer-focused Sales Assistant to join a growing team in St. Cloud, Minnesota. This Contract to permanent opportunity is ideal for someone who enjoys solving customer needs, supporting sales activity, and building strong client relationships in an industrial distribution environment. In this role, you will contribute to both day-to-day customer support and sales coordination while gaining experience that can lead to future advancement.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by identifying product needs, gathering details, and guiding clients toward appropriate solutions.</p><p>• Prepare accurate pricing information and formal quotations to support purchasing decisions and sales activity.</p><p>• Process incoming orders efficiently while maintaining attention to detail across order entry and related documentation.</p><p>• Provide administrative and operational support to outside sales representatives to help keep accounts moving forward.</p><p>• Follow up after orders are placed to address questions, resolve issues, and maintain a high level of customer satisfaction.</p><p>• Build productive relationships with customers through phone and email communication, ensuring timely and attentive service.</p><p>• Contribute to monthly sales performance objectives by supporting account activity and identifying opportunities to better serve customers.</p><p>• Maintain organized records and update customer, order, and sales information within internal systems and spreadsheets.</p>
<p>We are looking for a compassionate and dependable <strong>2nd Shift</strong> <strong>Call Center Specialist </strong>to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who communicates clearly, handles sensitive conversations effectively, and enjoys helping people through important next steps. In this role, you will serve as an initial point of contact, collect key details accurately, and provide a positive experience for customers navigating life insurance-related inquiries. Hours: M-F 2:30 pm -10:00 pm (2nd shift), Sundays occasionally – 9:00 am - 2:00 pm </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle a high volume of incoming and outgoing calls while maintaining a courteous, patient, and detail-oriented approach.</p><p>• Speak with customers about life insurance-related matters, gather necessary information, and document details accurately in company systems.</p><p>• Guide callers through the early stages of the process by answering questions and explaining next steps clearly.</p><p>• Enter and update customer records with close attention to accuracy, completeness, and timeliness.</p><p>• Provide empathetic support during sensitive conversations and respond appropriately to customer concerns.</p><p>• Coordinate with internal teams to ensure each inquiry is routed correctly and progresses efficiently.</p><p>• Maintain consistent attendance and schedule flexibility, including second-shift hours and occasional Sunday coverage.</p><p>• Support day-to-day call center operations while meeting service expectations for responsiveness and quality.</p>
<p>Kentucky Residency Requirement</p><p><br></p><p>MUST LIVE IN KENTUCKY</p><p><br></p><p><br></p><p>To be considered, candidates:</p><p><br></p><p><br></p><p>MUST CURRENTLY RESIDE IN KENTUCKY</p><p><br></p><p>MUST WORK REMOTELY FROM A KENTUCKY HOME ADDRESS</p><p><br></p><p>MUST BE ABLE TO VERIFY KENTUCKY RESIDENCY</p><p><br></p><p>CANDIDATES LIVING OUTSIDE OF KENTUCKY ARE NOT ELIGIBLE</p><p><br></p><p>Technology Requirements</p><p><br></p><p>REQUIRED EQUIPMENT</p><p><br></p><p><br></p><p>Candidates must provide their own:</p><p><br></p><p><br></p><p>✅ Laptop or Desktop Computer</p><p><br></p><p>✅ USB Headset</p><p><br></p><p>✅ Ethernet Cable</p><p><br></p><p>✅ Reliable High-Speed Internet Service</p><p><br></p><p><br></p><p>IMPORTANT INTERNET REQUIREMENT</p><p><br></p><p><br></p><p>🚨 A HARDWIRED INTERNET CONNECTION IS REQUIRED.</p><p><br></p><p>🚨 WI-FI ONLY CONNECTIONS ARE NOT ACCEPTABLE.</p><p><br></p><p>🚨 CANDIDATES MUST CONNECT DIRECTLY TO THEIR ROUTER OR MODEM USING AN ETHERNET CABLE.</p><p><br></p><p>🚨 AN INTERNET CONNECTIVITY TEST MUST BE SUCCESSFULLY COMPLETED PRIOR TO STARTING.</p><p><br></p><p><br></p><p>Applicants who do not meet the technology requirements will not be eligible for this position.</p><p><br></p><p><br></p><p>Qualifications</p><p><br></p><p>Previous customer service, call center, telemarketing, outbound calling, or sales experience preferred</p><p><br></p><p>Comfortable making a high volume of outbound calls</p><p><br></p><p>Strong communication and active listening skills</p><p><br></p><p>Ability to follow scripts and maintain a professional phone presence</p><p><br></p><p>Strong attention to detail and data entry skills</p><p><br></p><p>Ability to work independently in a remote environment</p><p><br></p><p>Must successfully pass a background check and drug screen</p><p><br></p><p>Before Applying</p><p><br></p><p><br></p><p>Please ensure you can answer YES to all of the following:</p><p><br></p><p><br></p><p>✅ I CURRENTLY LIVE IN KENTUCKY.</p><p><br></p><p>✅ I HAVE A LAPTOP OR DESKTOP COMPUTER.</p><p><br></p><p>✅ I HAVE A USB HEADSET.</p><p><br></p><p>✅ I HAVE HIGH-SPEED INTERNET.</p><p><br></p><p>✅ I CAN CONNECT TO THE INTERNET USING AN EHTERNET CABLE (NOT WI-FI ONLY).</p><p><br></p><p><br></p><p>APPLICATIONS FROM INDIVIDUALS WHO DO NOT LIVE IN KENTUCKY OR DO NOT MEET THE TECHNOLOGY REQUIREMENTS WILL NOT BE CONSIDERED.</p><p> if you need help with this please let me know - if you don't know how to do it let me know</p><p> </p>
Paul Grenga with Robert Half Permanent Placement is partnering with a great company in East Syracuse, NY on their search for a Customer Service Support Representative to join their team. In this role you will be a critical resource and support for a high-impact sales team. This is an in-office role with starting wage of $21 - $23 per hour based on experience and includes a comprehensive total benefits package. Responsibilities include but not limited to: <br> Serve as the primary point of contact for customer inquiries, including answering calls, assisting walk-in customers, and processing fax and e-business orders with accurate pricing and product availability Act as a liaison between customers, the factory, and the sales team to ensure timely communication and resolution of requests Develop and maintain product knowledge to effectively address customer questions and promote services such as free delivery and custom solutions Coordinate inventory availability across the factory and three local WNY offices, ensuring prompt responses to all inquiries within the company’s 4-hour service commitment Manage inventory including restocking products, coordinating deliveries, and maintaining organized storage areas that reflect brand standards Build strong customer relationships by providing consistent support, identifying new product or service opportunities, and assisting with special requests Collaborate with sales, operations, and inside staff to deliver seamless service, promote value-added offerings, and uphold a culture of zero customer disappointments Serve as very occasional backup to small deliveries driver and light warehouse work <br> <br> Benefits / Perks: <br> Comprehensive benefits plan including health/dental/vision and 401K with 3% match Company university training for detail oriented growth
<p>We are looking for a detail-focused <strong>Legal Admin </strong>to support a busy legal services environment in <strong>downtown Albany, New York</strong>. This Contract opportunity is ideal for someone who excels at administrative coordination, keeps multiple deadlines on track, and communicates confidently with clients and external partners. The position centers on managing legal advertising activities for newly formed LLCs, maintaining accurate documentation, and helping ensure each filing step is completed in a timely manner.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Coordinate publication requirements for newly formed LLCs.</li><li>Prepare and submit advertising information to designated newspapers.</li><li>Distribute advertisement proofs to clients and obtain necessary approvals.</li><li>Communicate with newspaper representatives regarding publication schedules and requirements.</li><li>Track publication status and maintain accurate records of active matters.</li><li>Obtain and organize affidavits of publication and related documentation.</li><li>Prepare and assemble filing packets for submission to the Department of State.</li><li>Ensure all records, filings, and supporting documents are complete and accurate.</li><li>Maintain electronic files and databases in accordance with departmental procedures.</li><li>Provide general administrative support and assist with additional office projects as assigned.</li></ul>
<p>We are looking for an onsite Call Center Specialist to support client account activity and deliver responsive service for a Long-term Contract position based in Bremerton, Washington. This role is ideal for someone who can manage detailed account updates, handle inbound client interactions with professionalism, and maintain accurate documentation across multiple service tasks. The successful candidate will balance administrative follow-through with real-time call support while helping ensure client accounts remain current and compliant.</p><p><br></p><p>Responsibilities:</p><p>• Manage assigned follow-up tasks from counselors, managers, and payment support teams, ensuring each item is completed accurately and on time.</p><p>• Reach out to clients for scheduled payment reminders and perform routine reviews to confirm account information remains up to date.</p><p>• Handle creditor-related updates such as adjusting balances, adding or removing accounts, checking proposal progress, and communicating next steps to clients when follow-up is needed.</p><p>• Support incoming call operations during busy periods by answering initial calls, routing clients to available counselors, or continuing the conversation when transfer is not possible.</p><p>• Update Debt Management Plan records to reflect permanent or short-term payment changes requested by clients or counselors, including revisions to banking details.</p><p>• Review fee calculations tied to creditor changes to confirm compliance with applicable state guidelines and internal standards.</p><p>• Investigate payment-related concerns, resolve straightforward issues, and escalate more complex matters to the appropriate payment processing team.</p><p>• Examine newly activated enrollment accounts by reviewing financial details, creditor information, assets, and co-applicant data, and complete required account activation steps.</p><p>• Document all account activity thoroughly, complete a quality review on each account handled, and refer complaints or escalated concerns to a supervisor when necessary.</p><p>• Participate in required meetings and follow established service procedures, job aids, and performance standards in daily work.</p>
We are looking for a detail-oriented Patient Account Representative to support revenue cycle operations for a healthcare organization in St. Paul, Minnesota. This Long-term Contract position focuses on reviewing patient accounts, preparing accurate billing activity, and helping secure timely reimbursement from insurance carriers and patients. The ideal candidate brings strong medical billing knowledge, sound judgment in resolving account issues, and a thoughtful approach when interacting with patients and internal teams.<br><br>Responsibilities:<br>• Review patient accounts for billing accuracy and prepare claims for submission to commercial insurance carriers and other third-party payors.<br>• Investigate and correct claim issues before submission so that billing is complete, compliant, and processed without unnecessary delays.<br>• Monitor unpaid or delayed accounts, research the cause of outstanding balances, and take appropriate action to move accounts toward resolution.<br>• Address technical denials by identifying root causes, updating account information, and coordinating corrections needed for successful adjudication.<br>• Communicate with patients, guarantors, payors, and internal departments in a courteous manner to support a positive financial service experience.<br>• Maintain thorough account documentation and perform follow-up activities to support reconciliation of back-end revenue.<br>• Use billing systems and standard office applications to manage account activity, track work queues, and meet productivity expectations.<br>• Carry out additional revenue cycle duties assigned by leadership in alignment with departmental goals and performance standards.
We are looking for a customer-focused Call Center Specialist to support a busy healthcare team in Santa Cruz, California. This Long-term Contract opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and enjoys helping patients over the phone. In this role, you will serve as an important first point of contact, assisting callers with appointment coordination, refill-related requests, and general support while ensuring each interaction is handled with professionalism and care.<br><br>Responsibilities:<br>• Manage a high volume of inbound calls each day and provide courteous, efficient assistance to patients and callers.<br>• Serve as the initial phone contact for patient-related inquiries, gathering information and directing calls to the appropriate department or team member.<br>• Coordinate appointment scheduling and make updates accurately within the appropriate systems.<br>• Receive prescription refill requests and route them promptly according to established procedures.<br>• Create and submit service tickets or internal requests to support follow-up and issue resolution.<br>• Maintain accurate call documentation and ensure patient information is recorded clearly and completely.<br>• Support front-office and care teams by helping prioritize urgent concerns and escalating issues when needed.<br>• Deliver a positive customer experience by responding with empathy, patience, and professionalism in every interaction.
<p>We are looking for a Customer Service and Counter Support Associate to join a manufacturing team in Jamaica, New York in a Contract to Permanent role. This position focuses on delivering helpful service to customers by phone and in person while supporting order processing and front-counter operations. The right candidate will be comfortable managing routine office tasks, handling transactions accurately, and assisting with product pickup in a fast-paced supply environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls and provide timely, attentive assistance with product and service inquiries.</p><p>• Prepare pricing details, create customer orders, and record transaction information accurately in company systems.</p><p>• Welcome and support walk-in customers, helping them complete purchases and addressing counter-related needs.</p><p>• Process sales at the counter, including cash transactions, while maintaining accuracy and attention to detail.</p><p>• Retrieve stocked items from behind the counter and coordinate product handoff for customer pickup.</p><p>• Complete basic administrative support work to help maintain smooth day-to-day branch operations.</p><p>• Use Microsoft Word and Excel for routine documentation, recordkeeping, and other office tasks.</p><ul><li>• Assist with general front-counter coverage as needed to support customer flow and team priorities.Customer Service and Counter Support Associate</li></ul><p><br></p>
<p>Robert Half is partnering with a growing financial services company in Southbury, CT, to identify a professional and customer-focused <strong>Receptionist</strong>. This position serves as the first point of contact for clients, visitors, and business partners, playing a critical role in creating a welcoming and professional office environment. The ideal candidate will possess strong communication skills, exceptional organizational abilities, and a commitment to delivering outstanding customer service.</p><p>Responsibilities</p><ul><li>Greet clients, visitors, and vendors in a professional and courteous manner</li><li>Answer and direct incoming phone calls while providing exceptional customer service</li><li>Schedule meetings and maintain conference room calendars</li><li>Assist with client intake and ensure accurate recordkeeping</li><li>Manage incoming and outgoing mail, packages, and deliveries</li><li>Maintain reception and common areas to ensure a professional office appearance</li><li>Support financial advisors and administrative staff with clerical tasks</li><li>Prepare and distribute correspondence, reports, and other documents</li><li>Order and maintain office supplies and materials</li><li>Assist with data entry, filing, scanning, and document management</li><li>Coordinate appointments and client communications</li><li>Handle confidential information with discretion and professionalism</li></ul><p><br></p>
<p>For additional information or questions about this opportunity, feel free to reach out to <u>Jennifer Fukumae via email or LinkedIn</u>.</p><p> </p><p><strong>Location:</strong> Walnut Creek, CA</p><p><strong>Salary:</strong> $85,000 - $100,000</p><p><strong>Schedule:</strong> Onsite | Monday-Friday | 8:00 AM - 5:00 PM</p><p> </p><p>We are partnering with a well-established boutique Wealth Management firm in Walnut Creek managing approximately <strong>$1B in assets under management</strong>. Known for its long-tenured team, organic growth, and white-glove client service, the firm is seeking a <strong>Client Service Associate</strong> to support two experienced Wealth Advisors and play a key role in delivering an exceptional client experience.</p><p> </p><p>This is an excellent opportunity for someone who enjoys building relationships, thrives in a collaborative environment, and wants to be part of a stable, client-focused RIA.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Provide day-to-day administrative and operational support to two Wealth Advisors.</li><li>Serve as a primary point of contact for client service requests, ensuring timely and professional communication.</li><li>Prepare, process, and track new account openings, account maintenance, money movements, transfers, and beneficiary updates.</li><li>Coordinate and follow up on client paperwork while ensuring accuracy and completeness.</li><li>Assist with meeting preparation, client reviews, and follow-up items.</li><li>Maintain accurate client records and documentation within the CRM.</li><li>Work closely with <strong>Charles Schwab</strong> to process client requests and resolve account-related inquiries.</li><li>Monitor outstanding service requests and proactively communicate updates to clients and advisors.</li><li>Coordinate with custodians and other third-party providers to ensure a seamless client experience.</li><li>Support ongoing operational projects and contribute to process improvements as needed.</li></ul><p><br></p>
We are looking for a customer-focused Call Center Specialist to support patient communication for a community health organization in California. This Long-term Contract position is ideal for someone who is comfortable handling a busy phone environment, guiding callers to the right resources, and helping patients with scheduling and refill-related requests. The person in this role will serve as an important first point of contact and contribute to a smooth, attentive experience for every caller.<br><br>Responsibilities:<br>• Manage a high volume of inbound calls each day while maintaining a calm, helpful, and attentive approach.<br>• Serve as the first point of contact for patients, providing accurate information and directing calls to the appropriate departments or team members.<br>• Coordinate appointment scheduling and make updates to patient information as needed during each interaction.<br>• Assist with prescription refill requests by gathering necessary details and forwarding information through the proper channels.<br>• Create and submit service tickets or internal requests to support timely follow-up and issue resolution.<br>• Document call details clearly and accurately in customer service or office systems to maintain organized records.<br>• Work closely with front office and support staff to help balance call coverage and maintain responsive service levels.
We are looking for a detail-oriented Receptionist to support front desk operations for a contract position in Texas. This opportunity is ideal for someone who enjoys creating a welcoming office environment while managing a steady flow of calls and visitor interactions. The role requires strong communication skills, attention to detail, and the ability to keep daily reception activities organized in a fast-paced Oil & Gas setting.<br><br>Responsibilities:<br>• Greet visitors and provide a courteous, welcoming first point of contact for the office<br>• Manage a multi-line phone system, direct incoming calls efficiently, and relay messages accurately to the appropriate staff<br>• Support front desk coverage during scheduled part-time hours and maintain consistent reception operations throughout the week<br>• Coordinate the office lunch handoff process at the start of the assignment to ensure smooth daily coverage<br>• Respond to general inquiries from callers and guests while providing clear and helpful information<br>• Maintain a tidy and organized reception area that reflects a well-organized workplace environment
<p>We are seeking a professional and customer-focused <strong>Receptionist</strong> to join a growing organization in Layton. This role serves as the first point of contact for visitors, clients, and callers, providing exceptional customer service while supporting daily office operations.</p><ul><li>Greet visitors and clients in a friendly and professional manner</li><li>Answer, screen, and direct incoming phone calls</li><li>Manage front desk operations and maintain a welcoming office environment</li><li>Schedule appointments, meetings, and conference rooms</li><li>Receive, sort, and distribute mail and deliveries</li><li>Assist with data entry, filing, and document management</li></ul>
We are looking for a detail-oriented Customer Sales Support team member to join a fast-paced team in Chula Vista, California. This Long-term Contract position supports sales operations and customer relationships by handling service requests, coordinating order activity, and helping ensure timely, accurate communication across the order lifecycle. The role works closely with airline customers, repair facilities, brokers, and internal teams to deliver responsive support and maintain a high standard of service.<br><br>Responsibilities:<br>• Support airline customers, maintenance organizations, and broker partners by addressing service needs related to aftermarket spare parts and ongoing account activity.<br>• Assist customers with portal usage by guiding them through available tools, resolving access or navigation questions, and promoting effective self-service where appropriate.<br>• Enter and manage customer orders and quotations in line with established procedures, while routing specialized issues to the correct internal contacts when needed.<br>• Follow up on credit-related approvals and invoice payment matters to help move orders forward without unnecessary delays.<br>• Track customer interactions, order updates, and service actions within designated CRM and business systems to maintain accurate records.<br>• Work with shipping, provisioning, and warehouse teams to accelerate deliveries, investigate shipment status, and communicate updates to customers.<br>• Prepare regular productivity and status reporting for leadership to support visibility into daily performance and operational goals.<br>• Contribute ideas that improve service quality, workflow efficiency, and overall customer experience within a continuous improvement environment.
<p>The Receptionist will serve as the first point of contact for visitors and callers, providing a warm and professional welcome to all. This role requires excellent communication and interpersonal skills, a high level of organization, and the ability to handle multiple tasks efficiently. The ideal candidate will be personable, detail-oriented, and capable of creating a positive first impression.</p><p><br></p><ul><li>Greet and assist visitors in a professional and welcoming manner.</li><li>Answer, screen, and direct incoming phone calls.</li><li>Manage incoming and outgoing mail, packages, and deliveries.</li><li>Schedule appointments, meetings, and conference rooms.</li><li>Maintain office supplies and place orders as needed.</li><li>Perform data entry and maintain accurate records and files.</li><li>Assist with document preparation, filing, scanning, and photocopying.</li><li>Support administrative projects and other office duties as assigned.</li><li>Maintain a clean and organized reception area.</li><li>Provide exceptional customer service to internal and external stakeholders.</li></ul>
<p><strong>Jennifer Fukumae</strong> is a direct-hire recruiter specializing in Financial Services, partnering with firms and professionals to connect top talent with the right opportunities. <u>Reach out via LinkedIn or email to start a conversation.</u></p><p> </p><p>A growing, client-focused wealth advisory practice in the Bay Area is seeking a <strong>Client Service Associate</strong> to join its team. The Client Service Associate works closely with Financial Advisors and the broader client service team to provide a high level of service to clients and support day-to-day account and administrative needs.</p><p><br></p><p><strong>Job Duties</strong></p><ul><li>Serve as a primary point of contact for clients, responding to account and service-related questions and requests.</li><li>Support client onboarding, account maintenance, transfers, distributions, and other account servicing needs.</li><li>Provide day-to-day administrative and client support to Financial Advisors, including meeting preparation and follow-up.</li><li>Process client transactions accurately and ensure required documentation and approvals are completed.</li><li>Maintain accurate client records and follow firm policies, compliance requirements, and regulatory guidelines.</li><li>Collaborate with advisors, operations, and other team members to provide a seamless client experience.</li></ul><p><br></p>
<p>Position Overview</p><p>We are seeking a professional and customer-focused Front Desk Coordinator to serve as the first point of contact for visitors, clients, and employees. This role is responsible for creating a positive experience at the front desk while supporting daily administrative and office operations. The ideal candidate is organized, detail-oriented, and enjoys working in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Greet and assist visitors, clients, and vendors in a professional manner.</li><li>Answer and direct incoming phone calls and emails.</li><li>Manage front desk operations and maintain a welcoming reception area.</li><li>Coordinate conference room scheduling and office appointments.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Assist with data entry, filing, and document management.</li><li>Support administrative projects and provide general office assistance as needed.</li><li>Order and maintain office supplies and inventory.</li><li>Communicate effectively with internal teams to ensure smooth office operations.</li></ul><p><br></p>
We are looking for a Real Time Specialist I to support contact center performance in Providence, Rhode Island. This Long-term Contract position plays a key role in tracking intraday operations, identifying staffing risks, and helping leadership maintain service goals in a hybrid environment with up to three onsite days per week. The person in this role will work closely with supervisors, vendor partners, and internal stakeholders to improve workforce efficiency, strengthen agent support, and respond to changing business conditions throughout the day.<br><br>Responsibilities:<br>• Track queue activity and representative performance throughout the day to help the team stay aligned with monthly service objectives.<br>• Review attendance and schedule adherence in real time, flagging unreported absences and escalating concerns to the appropriate scheduling resource.<br>• Identify operational issues such as extended calls, staffing gaps, or performance disruptions and alert leadership when intervention is needed.<br>• Coordinate with vendor management and support contacts to improve results and maintain effective outsourced contact center operations.<br>• Recommend intraday schedule updates based on live conditions, emerging trends, and observed agent behavior.<br>• Prepare daily updates on projected service performance and staffing needs, partnering with operations leaders on necessary adjustments.<br>• Revise short-term staffing projections by analyzing current volume patterns, handle times, and historical data to determine resource requirements.<br>• Build productive working relationships with supervisors, team leads, agents, and internal business partners to uncover opportunities for greater efficiency and stronger engagement.
<p><strong>Jennifer Fukumae</strong> is a direct-hire recruiter specializing in Financial Services, partnering with firms and professionals to connect top talent with the right opportunities. <u>Reach out via LinkedIn or email to start a conversation.</u></p><p> </p><p>Robert Half is partnering with an established and reputable Registered Investment Advisor (RIA) in San Francisco is seeking a Client Associate to join its team. The firm is known for its commitment to delivering high-quality investment management and personalized client service. This is an excellent opportunity to join a collaborative, professional environment where attention to detail, integrity, and a proactive approach are valued.</p><p> </p><p><strong>Position Overview</strong></p><p>The Client Associate will play an important role in supporting the firm's day-to-day client service and operational activities. This individual will work closely with clients, internal team members, and external custodians to help ensure a seamless client experience and efficient account operations.</p><p>The ideal candidate has at least three years of experience in client service or investment operations, preferably within an RIA or investment management firm. They are highly organized, technology-savvy, dependable, and comfortable handling confidential client and financial information. An understanding of cybersecurity risks and best practices is a strong plus.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day client service and operational support, responding to client requests and helping ensure a high level of service.</li><li>Support mutual fund-related servicing and operational activities, ensuring transactions and account-related requests are handled accurately and efficiently.</li><li>Coordinate with custodians and other external service providers to resolve account issues, process requests, and maintain accurate client records.</li><li>Assist with the preparation of client meeting materials, presentations, and supporting documentation.</li><li>Support account maintenance, documentation, and other administrative processes related to client relationships.</li><li>Identify opportunities to improve internal workflows, procedures, and operational efficiencies.</li><li>Handle sensitive client and financial information with the highest level of professionalism, discretion, and confidentiality.</li><li>Maintain awareness of technology and cybersecurity best practices to help protect client information and firm data.</li></ul><p><br></p>
<p><strong>Jennifer Fukumae</strong> is a direct-hire recruiter specializing in Financial Services, partnering with firms and professionals to connect top talent with the right opportunities. <u>Reach out via LinkedIn or email to start a conversation.</u></p><p> </p><p>A growing, client-focused wealth advisory practice in the Bay Area is seeking a <strong>Client Service Associate</strong> to join its team. The Client Service Associate works closely with Financial Advisors and the broader client service team to provide a high level of service to clients and support day-to-day account and administrative needs.</p><p><br></p><p><strong>Job Duties</strong></p><ul><li>Serve as a primary point of contact for clients, responding to account and service-related questions and requests.</li><li>Support client onboarding, account maintenance, transfers, distributions, and other account servicing needs.</li><li>Provide day-to-day administrative and client support to Financial Advisors, including meeting preparation and follow-up.</li><li>Process client transactions accurately and ensure required documentation and approvals are completed.</li><li>Maintain accurate client records and follow firm policies, compliance requirements, and regulatory guidelines.</li><li>Collaborate with advisors, operations, and other team members to provide a seamless client experience.</li></ul><p><br></p>