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7 results for Ui Designer in Hunt Valley, MD

GenAI CCaaS Engineer

Washington, DC
remote
Temporary / Contract
50.00 - 54.00 USD / Hourly
Opening for an early career GenAI Application Developer to build and enhance AI-powered applications for an AWS Contact Center As a Service (CCAS) platform that uses Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch, and Lambda (Python). This is a software development role focused on conversation flow design, Amazon Connect integrations, AI service orchestration, generative AI safety, and the creation of supporting APIs and data pipelines to improve customer experience through intelligent automation.You will work with senior developers, UI/UX designers, and cloud engineers to implement features that deflect customer contacts with voice/chat bots, optimize routing and flows, provide agents with real-time AI assistance, and ensure privacy/compliance controls. This is an exciting opportunity to grow your development skills while delivering secure, reliable, and innovative solutions in a mission environment. Primary Responsibilities<ul><li>Amazon Connect application development and configuration: </li><li>Build, update, and maintain Amazon Connect contact flows, routing profiles, and queues to support both voice and chat channels.</li><li>Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service transactions, and escalation.</li><li>Enable and configure Contact Lens for real-time and post-contact analytics, transcription, summarization, sentiment analysis, and redaction.</li><li>Configure Amazon Q in Connect domains, knowledge sources, guided workflows, and step-by-step agent assist experiences.</li><li>Implement S3-based call and chat transcript storage with encryption, lifecycle policies, and retention compliance.</li><li>AI orchestration and backend services: </li><li>Write AWS Lambda (Python) functions to orchestrate Bedrock LLM calls, embeddings workflows, and model invocation logging.</li><li>Implement OpenSearch indexing, vector/keyword queries, and knowledge synchronization triggers.</li><li>Build retrieval-augmented generation (RAG) pipelines to enhance Amazon Connect agent assist and self-service knowledge.</li><li>Apply structured logging, unit/integration tests, error handling, and performance/cost safeguards.</li><li>Data safety and compliance: </li><li>Implement AI guardrails, prompt templates, and output evaluation for safety and accuracy.</li><li>Enforce PII minimization and redaction policies in Amazon Connect conversation logs.</li><li>Participate in threat modeling and support remediation of findings for contact center integrations.</li><li>Web and chat integration: </li><li>Support CloudFront + WAF configurations for secure web chat entry points.</li><li>Build APIs and event hooks to pass conversation context between web chat, Amazon Connect, and AI services.</li><li>DevSecOps and operations: </li><li>Contribute to Git-based CI/CD pipelines, code reviews, and documentation.</li><li>Maintain runbooks, architecture diagrams, and SOPs for contact flows, bot integrations, and AI workflows.</li><li>Create and monitor CloudWatch dashboards/alarms for call deflection rate, average handle time (AHT), contact resolution, and AI usage metrics.</li></ul>
2026-07-02T17:38:45Z

Data Engineer I

Washington, DC
remote
Temporary / Contract
44.00 - 47.00 USD / Hourly
Data Automation Engineer – AI / AWS / AzureWork Arrangement: RemoteClearance Requirement: Ability to obtain Public Trust Position OverviewWe are seeking a highly skilled Data Automation Engineer to design and implement advanced, AI-driven automation solutions across hybrid AWS and Azure environments. This role is focused on building scalable data pipelines, integrating modern cloud services, and leveraging Generative AI technologies to enhance enterprise analytics and operational workflows.The ideal candidate is a hands-on engineer with strong expertise in data engineering, cloud platforms, and automation, combined with the ability to innovate and solve complex technical challenges. This role provides the opportunity to work on mission-critical systems, supporting large-scale data processing, reporting, and AI-enabled applications. Key ResponsibilitiesData Engineering & Pipeline Development<ul><li>Design, build, and maintain scalable data pipelines using AWS services (S3, Glue, Lambda, EMR, DynamoDB)</li><li>Develop and optimize ETL/ELT workflows across hybrid AWS and Azure environments</li><li>Integrate structured, unstructured, and streaming data across enterprise systems</li></ul>AI & Automation Engineering<ul><li>Leverage Generative AI frameworks (AWS Bedrock, Azure OpenAI, LangChain, Hugging Face) to build intelligent automation</li><li>Implement solutions for embeddings, vector generation, and RAG workflows</li><li>Develop AI-driven tools for data quality, anomaly detection, and pipeline optimization</li><li>Build AI-powered copilots for monitoring, troubleshooting, and workflow automation</li></ul>Data Platform Integration & Optimization<ul><li>Engineer real-time and batch ingestion pipelines using Spark, Kafka, and Flume</li><li>Integrate enterprise platforms and CRM data into data pipelines for analytics and reporting</li><li>Optimize SQL performance through stored procedures, indexing, and query tuning</li></ul>Cloud & DevOps Practices<ul><li>Implement CI/CD pipelines using tools such as GitHub, Jenkins, or Azure DevOps</li><li>Develop infrastructure solutions using Infrastructure-as-Code (IaC)</li><li>Ensure cloud security through IAM, RBAC, encryption, and network isolation</li></ul>Collaboration & Delivery<ul><li>Partner with cross-functional teams to gather requirements and deliver solutions</li><li>Support Agile delivery processes and continuous improvement initiatives</li><li>Provide technical troubleshooting and performance optimization across data systems</li></ul>
2026-06-11T19:58:40Z

Systems Administrator

Washington, DC
onsite
Permanent / Full Time
95000.00 - 115000.00 USD / Yearly
We are looking for a skilled Systems Administrator to join our team in Washington, District of Columbia. This role involves managing and optimizing IT infrastructure to ensure seamless operations and security across the organization. The ideal candidate will bring a strong background in cloud platforms, virtualization, and network solutions. Responsibilities: • Oversee the administration and maintenance of Microsoft 365, Azure, and other cloud platforms to ensure optimal performance. • Configure and manage virtualization technologies such as VMware and Hyper-V to support organizational needs. • Implement and maintain endpoint security measures to safeguard systems and data. • Collaborate on the design and deployment of new network solutions to enhance operational efficiency. • Install, configure, and manage network hardware, including servers, routers, switches, firewalls, and wireless infrastructure.
2026-06-09T14:03:40Z

SAN Engineer

Washington, DC
onsite
Temporary / Contract
47.00 - 52.00 USD / Hourly
Network Storage Engineer – SAN / Cisco MDS / NexusLocation: Washington, DC 20549Work Arrangement: Full OnsiteClearance Requirement: Ability to obtain and maintain Public Trust Position OverviewWe are seeking a highly experienced Network Storage Engineer to support enterprise SAN infrastructure and mission-critical storage network operations within a complex federal environment in Washington, DC. This role is responsible for maintaining secure, reliable, and high-performing SAN connectivity across enterprise storage, virtualization, replication, and backup environments. The ideal candidate brings deep expertise in Cisco MDS, Cisco Nexus, SAN administration, and data center operations, along with strong troubleshooting and operational support experience in highly available enterprise environments.eKey ResponsibilitiesSAN Fabric Administration & Engineering<ul><li>Administer and maintain enterprise SAN fabric infrastructure using Cisco MDS and Cisco Nexus platforms</li><li>Configure, deploy, and support SAN connectivity across enterprise storage systems</li><li>Execute SAN-related moves, adds, and changes in accordance with approved change control processes</li><li>Maintain SAN standards, configurations, topology diagrams, and operational documentation</li></ul>Connectivity & Performance Operations<ul><li>Manage SAN connectivity supporting:</li><li>Enterprise storage</li><li>Virtualization platforms</li><li>Replication services</li><li>Backup and recovery operations</li><li>Monitor SAN network health, availability, and performance</li><li>Perform capacity planning and performance tuning activities</li><li>Produce operational and performance reporting as required</li></ul>Incident Management & Troubleshooting<ul><li>Troubleshoot SAN connectivity and performance issues across enterprise environments</li><li>Coordinate incident response and escalations with storage, server, and vendor teams</li><li>Conduct root cause analysis and implement corrective actions</li><li>Participate in operational surge support and on-call response activities</li></ul>Compliance & Operational Readiness<ul><li>Ensure SAN operations align with enterprise security and compliance standards</li><li>Support disaster recovery and continuity objectives</li><li>Maintain audit-ready SOPs, implementation records, and infrastructure documentation</li><li>Collaborate with enterprise infrastructure and operations teams for integrated support</li></ul>
2026-06-17T20:24:01Z

Staff Accountant

Washington, DC
onsite
Permanent / Full Time
85000.00 - 90000.00 USD / Yearly
We are seeking a Staff Accountant to join our team based in Washington, District of Columbia. The role is located in Georgetown and provides free parking. The role is 100% in office. This role involves various accounting and administrative responsibilities within a dynamic organization. The successful candidate will manage all accounting and financial processes, ensuring accurate record-keeping and efficient operations. Responsibilities:• Oversee the full cycle of accounting duties, including but not limited to, accounts payable, accounts receivable, payroll and general ledger management.• Prepare, analyze, and present monthly financial statements, budgets, and forecasts.• Conduct bank reconciliations, manage cash flow, and ensure accurate financial record-keeping.• Handle invoicing, bill payments, and expense reporting in a timely manner.• Collaborate with external accountants for tax preparation and annual audits.• Communicate effectively with vendors, project managers, designers, and clients on any issues around billing and invoicing.• Manage administrative and operational tasks of the office, including but not limited to, managing leases, insurance, supplies, equipment, and facility emails and files.• Maintain employee records, including attendance, benefits, and performance evaluations.• Address employee inquiries and resolve HR-related issues in accordance with labor laws and company policies.• Oversee day-to-day office operations, including supply management, equipment maintenance, and vendor relationships.• Provide administrative support to the leadership team as needed. Please reach out to Ian Gainor via LinkedIn if interested.
2026-06-12T14:58:40Z

VP of Accounting

Mclean, VA
onsite
Permanent / Full Time
250000.00 - 400000.00 USD / Yearly
We are looking for an accomplished accounting executive to lead the organization’s financial operations in McLean, Virginia. This position will guide core accounting activities, safeguard reporting accuracy, and strengthen compliance across the business. The role also works closely with senior leadership to improve processes, deliver meaningful financial insight, and build the structure needed to support continued growth. Responsibilities: • Direct the full scope of accounting operations, including ledger management, payables, receivables, payroll, and formal financial reporting. • Oversee the preparation of monthly, quarterly, and annual statements, ensuring results are accurate, timely, and aligned with applicable U.S. accounting standards. • Lead period-end close activities and refine close procedures to increase efficiency, consistency, and control. • Design, implement, and monitor internal control frameworks that support compliance and reduce financial risk. • Manage relationships with external auditors, tax advisors, and regulatory bodies while coordinating audit and compliance activities. • Establish accounting policies and operational procedures that promote standardization, scalability, and best practices. • Collaborate with FP& A and executive leadership to provide analysis that supports planning, performance evaluation, and strategic decisions. • Build, coach, and develop a strong accounting team while fostering accountability and high performance. • Support acquisition-related work by contributing to due diligence, integration efforts, and purchase accounting activities. • Champion process improvements, automation initiatives, and finance system optimization to enhance reporting and operational effectiveness.
2026-06-03T16:23:41Z

NOC Technician

Annapolis, MD
onsite
Temporary / Contract
23.00 - 28.00 USD / Hourly
We are looking for a skilled Incident Manager to support a Tier 2 Network Operations Center in Annapolis, Maryland. This Long-term Contract position focuses on monitoring network and communications environments, coordinating incident response, and restoring service for customers with urgency and accuracy. The role is well suited for someone who can troubleshoot technical issues, document incidents thoroughly, and work effectively in a 24/7 operations setting that includes weekend and holiday coverage. Responsibilities: • Oversee network monitoring tools to detect service disruptions and coordinate with telecom carriers and internal teams to accelerate recovery efforts. • Maintain precise and timely incident records, ensuring all updates, actions, and status changes are accurately captured in the tracking system. • Investigate system, network, and communications issues of limited to moderate complexity and resolve them or escalate when additional support is needed. • Apply technical understanding of IP networks, messaging platforms, and air-to-ground communication systems to support high-availability operations. • Partner with senior team members to address more involved service interruptions and independently lead resolution activities for less complex incidents. • Evaluate system performance, troubleshoot faults across routers, firewalls, circuits, and related infrastructure, and escalate critical issues when necessary. • Support deployment, configuration, and maintenance activities while identifying opportunities to improve operational efficiency through tools or process enhancements. • Assist in network solution design discussions and provide customers and business units with clear guidance to help resolve technical concerns. • Participate in a 24x7x365 operations environment, including scheduled weekend and holiday shifts, to help maintain continuous service availability.
2026-06-22T16:44:04Z