Results for Customer Experience Specialist Jobs in Hunt Valley, MD

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Linthicum, MD
onsite
Temporary / Contract
20 - 24 USD / Hourly
We are looking for a Customer Experience Specialist to support client relationships and deliver responsive service for a manufacturing organization in Maryland. This long-term contract position is ideal for someone who enjoys resolving customer issues, maintaining accurate account information, and using data to improve the overall customer experience. The role requires strong communication, attention to detail, and comfort working with tools such as Microsoft Excel, Oracle, and database systems in a fast-paced environment. Responsibilities: • Manage customer accounts by updating records, tracking requests, and ensuring information remains accurate across internal systems. • Respond to customer inquiries in a timely and attentive manner, providing solutions that strengthen satisfaction and trust. • Use Microsoft Excel, Oracle, and database tools to review account activity, organize data, and support day-to-day service operations. • Coordinate with internal teams to address order, account, or service-related concerns for customers within a manufacturing environment. • Monitor customer interactions and identify opportunities to improve service quality, responsiveness, and overall experience. • Document issues, resolutions, and follow-up actions clearly to maintain visibility and support consistent service delivery.
2026-10-26T00:00:00Z

Bethesda, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by answering inquiries, resolving issues, and ensuring a positive customer experience. This role delivers responsive customer service while resolving inquiries and documenting interactions accurately. Responsibilities:• Respond to customer inquiries via phone, email, and chat• Resolve issues and document outcomes in CRM systems• Escalate complex issues to internal teams• Identify service trends and improvement opportunities
2026-10-26T00:00:00Z

Rockville, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a detail-oriented Sales Support Specialist to assist our sales team with administrative, operational, and customer-facing activities. This role supports sales operations through reporting, CRM management, and client coordination. The ideal candidate is organized, responsive, and comfortable working in a fast-paced environment. Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow-ups and internal coordination</li></ul>
2026-10-26T00:00:00Z

York, PA
onsite
Permanent / Full Time
52000 - 58000 USD / Yearly
We are looking for a Credit Collections Specialist to support cash flow and minimize financial exposure by actively managing customer accounts in York, Pennsylvania. This position involves customer communication, and coordination to keep receivables current. Responsibilities:• Oversee a customer accounts, following up on outstanding invoices and driving timely payment resolution.• Review account payment patterns and financial risk indicators to support credit decisions and recommend appropriate limit changes when needed.• Manage sales orders placed on hold due to account status and authorize release once payment conditions or credit standing are acceptable.• Work closely with sales, customer support, and operations teams to address disputes, service issues, or other factors delaying payment.• Maintain organized documentation of collection outreach, account updates, payment commitments, and resolution progress.• Assist with month-end activities by preparing aging information and providing updates on receivables and collection progress.• Identify opportunities to strengthen credit and collections workflows, improve efficiency, and reduce exposure to bad debt.
2026-10-30T00:00:00Z

4 results for Customer Experience Specialist in Hunt Valley, MD