13 results for Customer Experience Specialist in Hunt Valley, MD

Customer Service Representative

Washington, DC
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. In this role, you will assist individuals on the housing waitlist and those applying for it by providing exceptional service and administrative support. This is a long-term contract position offering stability and an opportunity to make a meaningful impact. Responsibilities: • Provide assistance to customers on the housing waitlist or those seeking to apply, ensuring all inquiries are handled promptly and professionally. • Collect, manage, and organize physical documents from customers while maintaining accurate records. • Update and maintain the company database with customer information and application details. • Scan and file documents efficiently to ensure easy access and secure storage. • Perform various clerical and administrative tasks to support the team’s operations. • Answer inbound calls from customers and respond to inquiries with clarity and professionalism. • Make outbound calls when necessary to follow up on customer requests or document submissions. • Ensure high levels of customer satisfaction by addressing concerns and resolving issues effectively. • Collaborate with other team members to improve processes and enhance service quality. • Uphold confidentiality and accuracy in all customer interactions and data handling.
2026-03-23T00:00:00Z

Customer Service Representative

Silver Spring, MD
onsite
Temporary
18 - 22 USD / Hourly
Position OverviewRobert Half is partnering with a local organization to identify a Customer Service Representative who enjoys helping others and thrives in a fast-paced environment. This role will support customers by answering questions, resolving concerns, and ensuring a positive service experience. The ideal candidate is professional, detail-oriented, and comfortable managing a high volume of calls and inquiries. Key Responsibilities<ul><li>Answer incoming customer calls and respond to inquiries in a professional and timely manner</li><li>Provide accurate information regarding services, policies, and account details</li><li>Document customer interactions and update records in internal systems</li><li>Resolve customer concerns or escalate issues to the appropriate department when needed</li><li>Maintain confidentiality and follow company policies and procedures</li><li>Assist with general administrative tasks and customer follow-up as required</li></ul>
2026-03-16T00:00:00Z

Customer Service Representative

Rockville, MD
onsite
Temporary
18 - 22 USD / Hourly
Robert Half is partnering with a local organization to identify a Customer Service Representative who enjoys helping others and thrives in a fast-paced environment. This role will support customers by answering questions, resolving concerns, and ensuring a positive service experience. The ideal candidate is professional, detail-oriented, and comfortable managing a high volume of calls and inquiries. Key Responsibilities• Answer incoming customer calls and respond to inquiries in a professional and timely manner• Provide accurate information regarding services, policies, and account details• Document customer interactions and update records in internal systems• Resolve customer concerns or escalate issues to the appropriate department when needed• Maintain confidentiality and follow company policies and procedures• Assist with general administrative tasks and customer follow-up as required
2026-03-16T00:00:00Z

Customer Service Representative

Washington, DC
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. In this long-term contract role, you will play a vital part in providing exceptional support to individuals navigating the housing waitlist process. Your ability to handle various administrative tasks and maintain accurate records will ensure a seamless experience for our customers. Responsibilities: • Assist customers with inquiries about the housing waitlist and guide them through the application process. • Collect physical documents from customers and ensure proper handling and organization. • Update and maintain accurate records in the company database to ensure data integrity. • Scan, file, and manage documentation to support efficient administrative operations. • Respond to inbound calls and resolve customer concerns with attention to detail and in a timely manner. • Make outbound calls when necessary to follow up on customer requests or gather additional information. • Perform clerical duties such as data entry and record management to support the team. • Ensure compliance with company policies and procedures during customer interactions. • Provide excellent customer service by addressing questions and offering clear solutions.
2026-03-23T00:00:00Z

Customer Service Representative

Arlington, VA
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join our team on a contract basis in Arlington, Virginia. This role involves providing exceptional service by supporting meeting processes, documenting discussions, and ensuring accurate information is captured and organized. The ideal candidate will excel in data entry and communication, enabling smooth operations for the assigned tasks. Responsibilities: • Accurately transcribe meeting minutes and discussions in real time. • Document key points and decisions made during meetings using computer-based tools. • Perform precise data entry tasks to maintain organized and accessible records. • Edit and refine documents to ensure clarity and professionalism. • Collaborate effectively with team members to distribute finalized meeting minutes. • Provide timely updates and complete required documentation by the end of each day. • Utilize strong communication skills to liaise with stakeholders and clarify information. • Support in-person meetings by preparing and managing necessary documentation. • Operate computer systems efficiently to accomplish assigned tasks.
2026-03-26T00:00:00Z

Customer Service Representative

Washington, DC
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. This is a long-term contract position where you will play a key role in assisting individuals with housing waitlist inquiries and applications. The ideal candidate is detail-oriented, organized, and committed to providing outstanding service. Responsibilities: • Communicate effectively with individuals on the housing waitlist or those seeking to apply. • Collect and manage physical documents to ensure accurate recordkeeping. • Update and maintain information in the company database with precision. • Scan and file documents systematically for easy access and retrieval. • Perform general clerical and administrative duties to support office operations. • Handle inbound and outbound calls to address customer inquiries. • Provide clear and attentive assistance to customers via phone and email. • Process orders and ensure accurate entry of information into the system. • Collaborate with team members to ensure smooth workflows and customer satisfaction.
2026-03-23T00:00:00Z

Customer Service Representative - Insurance

Manheim, PA
onsite
Permanent
45000 - 60000 USD / Yearly
We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences. Responsibilities:• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.• Assist clients with filing auto and home insurance claims and address billing inquiries.• Update payment plans and follow up on property inspections to ensure compliance with agency processes.• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.• Record customer interactions in the agency management system.• Organize daily priorities using desk management standards and maintain a streamlined workflow.• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.• Build positive relationships with carrier personnel to ensure smooth operations.
2026-02-27T00:00:00Z

Bilingual Customer Service Representative

Silver Spring, MD
onsite
Temporary
21 - 26 USD / Hourly
Join our team as a Bilingual Customer Service Representative and play a key role in providing exceptional support to our diverse customer base. We’re seeking a dedicated professional fluent in English and Spanish who is passionate about helping others and committed to delivering excellent service.<ul><li>Engage with residents via phone, email, and chat in English and Spanish, offering professional and friendly assistance.</li><li>Assist community members with applications and navigating county systems.</li><li>Update and maintain resident records.</li><li>Provide bilingual translations for documents and conversations.</li><li>Collaborate with internal teams to escalate cases.</li><li> Assist community members with applications and navigating county systems.</li></ul>
2026-03-03T00:00:00Z

Bilingual Customer Service Representative

Rockville, MD
onsite
Temporary
21 - 26 USD / Hourly
Are you a skilled communicator fluent in English and Spanish? Our team is seeking a dedicated Bilingual Customer Service Representative to join a fast-paced, customer-driven environment. This is a great opportunity to make a difference by helping clients, providing solutions, and building lasting relationships.Responsibilities:· Manage high-volume inbound calls from residents.· Assist community members with applications and navigating county systems.· Provide bilingual translations for documents and conversations.· Update and maintain resident records.· Collaborate with internal teams to escalate cases.
2026-03-03T00:00:00Z

Bilingual Customer Support Coordinator

Gaithersburg, MD
onsite
Temporary
21 - 23 USD / Hourly
We are seeking a dynamic Bilingual Customer Support Coordinator to join our team. This role will play a key part in ensuring exceptional service delivery to our clients and customers by providing support in both English and Spanish. The ideal candidate is a detail-oriented professional with strong communication skills and a passion for helping others.Responsibilities:· Schedule consultations and installation appointments.· Handle inbound/outbound customer calls.· Provide bilingual support to installation teams.· Update CRM notes and manage customer files.· Resolve customer issues professionally.
2026-03-03T00:00:00Z

Bilingual Customer Support Coordinator

Rockville, MD
onsite
Temporary
21 - 23 USD / Hourly
· Schedule consultations and installation appointments.· Handle inbound/outbound customer calls.· Provide bilingual support to installation teams.· Update CRM notes and manage customer files.· Resolve customer issues professionally.
2026-03-03T00:00:00Z

Call Center Representative

Baltimore, MD
onsite
Temporary
16 - 22 USD / Hourly
A busy contact center in the downtown Baltimore area is hiring Call Center Representatives to manage high-volume inbound calls, assist customers, and provide accurate information. Responsibilities:<ul><li>Handle incoming customer calls and document interactions</li><li>Resolve customer issues with a professional and courteous approach</li><li>Update customer accounts and follow scripted messaging</li><li>Escalate unresolved issues to supervisors as needed</li></ul>
2026-03-24T00:00:00Z

Bilingual CSR – Healthcare Clinic (EMR Experience Preferred)

Rockville, MD
onsite
Temporary
20 - 24 USD / Hourly
Are you a people-oriented professional looking to make a real difference in patient care? Our healthcare clinic is seeking a Bilingual Customer Service Representative (CSR) who is passionate about delivering high-quality support to patients and providers. Proficiency in both English and Spanish is required. Responsibilities:· Schedule patient appointments and verify insurance.· Assist bilingual patient check‑ins and check‑outs.· Update patient information in EMR systems.· Respond to patient inquiries and route messages.· Support clinic admin with records and intake forms.
2026-03-03T00:00:00Z