<p>We are looking for a detail-oriented Staff Accountant to join a team on a contract basis with the potential for a long-term opportunity in New Orleans, Louisiana. This role is well suited for an accounting specialist who can manage day-to-day financial activities while supporting accurate reporting and compliance efforts. The position offers the opportunity to contribute across core accounting functions, including tax support, general ledger maintenance, and journal entry preparation.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and post journal entries to maintain accurate and timely financial records.</p><p>• Reconcile general ledger accounts and investigate variances to ensure reporting integrity.</p><p>• Support corporate tax activities, including the preparation of documentation related to tax filings.</p><p>• Assist with sales tax reporting by compiling transaction data and reviewing tax calculations for completeness.</p><p>• Contribute to the preparation of corporate tax return information in coordination with internal stakeholders or external partners.</p><p>• Review accounting records for accuracy and consistency while helping maintain compliance with company policies and applicable regulations.</p><p>• Participate in month-end and year-end close processes to support timely financial statement preparation.</p>
We are looking for a Corporate Tax Staff Accountant to join a team supporting a diverse client portfolio in Hammond, Indiana. This Contract to Permanent opportunity is ideal for an accounting specialist who enjoys balancing day-to-day ledger work with tax preparation, reconciliations, and client interaction. The role combines financial reporting, compliance support, and hands-on account analysis in a fast-paced environment serving multiple businesses and individuals.<br><br>Responsibilities:<br>• Manage accounting records for a range of clients, ensuring general ledger activity is recorded accurately and consistently.<br>• Create and enter journal entries, review account activity, and research variances to resolve discrepancies in a timely manner.<br>• Support year-end close processes by organizing documentation and preparing detailed schedules that back financial results.<br>• Reconcile bank accounts, credit card statements, and balance sheet accounts to maintain clean and reliable financial data.<br>• Assist with corporate and individual tax work by collecting required information and assembling schedules for return preparation.<br>• Track fixed assets, maintain depreciation and accrual records, and update supporting schedules as needed.<br>• Produce financial statements, internal reports, and related documentation for management review and client use.<br>• Communicate with clients in both English and Spanish to request records, explain accounting questions, and provide status updates.<br>• Prepare recurring tax filings, including quarterly returns and monthly sales tax submissions, while also supporting payroll processing for multiple clients.
<p>We are looking for a detail-oriented candidate, the ideal person will be comfortable handling payments, answering customer questions, and working with accounting-related processes. </p><p><br></p><p>Responsibilities:</p><p>• Receive and record payments from customers with a high level of accuracy.</p><p>• Process multiple forms of payment, including cash and credit card transactions, in accordance with established procedures.</p><p>• Assist customers with questions.</p><p>• Enter payment and account information into internal systems while maintaining complete and accurate records.</p><p>• Review invoices and related documentation to support proper financial processing.</p><p>• Communicate clearly and professionally regarding account details, payment activity, and general service inquiries.</p><p>• Balance daily receipts and help ensure all collected funds are documented correctly.</p><p>• Support office operations by performing clerical and accounting-related tasks as needed.</p>
<p>We are looking for a detail-oriented Part Time, Staff Accountant to support day-to-day accounting operations for a long-term contract opportunity based in Northern, Colorado. This role is well suited for someone with strong experience in corporate tax, sales tax, and general ledger activities who can work accurately in a fast-paced environment. The ideal candidate will bring hands-on expertise with journal entries, tax return support, and NetSuite while helping maintain reliable financial records and compliance processes.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and post journal entries to ensure financial transactions are recorded accurately and on schedule.</p><p>• Maintain the general ledger by reviewing account activity, researching discrepancies, and supporting period-end close tasks.</p><p>• Assist with corporate tax processes, including gathering documentation and supporting the preparation of corporate tax filings.</p><p>• Manage sales tax activities by reviewing taxable transactions, reconciling records, and helping ensure timely reporting.</p><p>• Support the completion of account reconciliations and investigate variances to improve accuracy in financial reporting.</p><p>• Use NetSuite to enter, review, and monitor accounting data while maintaining organized and audit-ready records.</p><p>• Collaborate with internal stakeholders to collect financial information needed for compliance, reporting, and tax-related deliverables.</p>
<p>We are looking for an Accounting Specialist to support financial operations at our manufacturing facility in Brookpark, Ohio. This role combines day-to-day accounting support with production cost analysis and inventory reporting. The ideal candidate is detail-oriented, comfortable working across accounting and plant teams, and able to help improve accuracy in financial and operational records.</p><p><br></p><p>Responsibilities:</p><p>• Analyze plant production activity and cost data to help measure operational performance and support informed financial decisions.</p><p>• Strengthen and maintain internal financial controls while identifying practical ways to improve accounting processes and reporting accuracy.</p><p>• Partner with production leadership to review data discrepancies, resolve entry issues, and promote better operational reporting practices.</p><p>• Monitor inventory movement with the production team and help maintain accurate stock records through regular tracking and reconciliation.</p><p>• Calculate manufacturing costs by evaluating material usage, labor expenses, and related production inputs.</p><p>• Prepare reports that highlight inventory levels, production results, yield performance, and cost variances for management review.</p><p>• Support the manufacturing month-end close by assisting with reconciliations, journal entries, and other accounting activities.</p><p>• Coordinate with sales support and logistics personnel to help ensure customer invoicing is completed accurately and on schedule.</p><p>• Oversee monthly inventory count activities and follow up on variances to improve record accuracy.</p><p>• Assist with warranty claim tracking, expense coding, accounts payable, accounts receivable, and other special projects assigned by the Controller.</p>
<p><em>The salary range for this position is $110,000 - $125,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? </p><p><br></p><p><strong>Summary</strong></p><p>The Finance Manager, Southeast Region is responsible for support of the regional and local financial reporting and processes for the Southeast region. This role will support the regional finance director and local market leaders with accurate financial reporting, budgeting, forecasting, and understanding risk and opportunities within the market. The successful candidate will possess a solid knowledge of financial processes including month/quarter/year-end reporting, budgeting and forecasting, sales pipeline tracking, commissions calculations and financial systems. The position will report to the Regional Finance Director, Southeast and involves developing strong relationships with local office leaders and internal finance and corporate partners. </p><p><strong> </strong></p><p><strong>Essential duties and responsibilities</strong></p><ul><li>Serve as a key financial and people leader for the local office management team, providing guidance, mentorship, and support to develop a high-performing finance team.</li><li>Support regional and market financial processes (commission calculations, revenue posting, pipeline tracking, etc.) while fostering teamwork and accountability within the finance team.</li><li>Lead the development, consolidation, and analysis of the annual plan and quarterly reforecasts, ensuring clarity and collaboration across stakeholders.</li><li>Oversee the preparation of monthly financial reporting packages, delivering insights and analysis through effective communication with local management to facilitate understanding and action planning.</li><li>Act as a liaison with the corporate accounting team on revenue recognition, accounts receivable, balance sheet reconciliations, and general accounting, ensuring clear communication and collaboration.</li><li>Manage and review bi-weekly commission payroll, ensuring accuracy and fairness in compensation processes.</li><li>Supervise and develop day-to-day processes and responsibilities of regional financial analysts, promoting growth, coaching, and continuous improvement.</li><li>Build and maintain strong relationships with Regional Finance Directors, FP& A teams, and other stakeholders, fostering a collaborative and transparent working environment.</li><li>Lead critical projects and provide value-added ad hoc analysis, demonstrating strong stakeholder management and influencing skills.</li><li>Promote a culture of continuous learning, accountability, and teamwork within the finance team and across the organization.</li></ul><p><br></p>
<p>We are looking for a customer-focused Counter Manager to support front counter activities in a busy wholesale distribution environment. This position blends customer interaction, order coordination, and administrative support to help keep daily branch operations running smoothly. The ideal candidate is organized, responsive, and comfortable assisting trade customers while ensuring accurate documentation and timely service.</p><p><br></p><p>Responsibilities:</p><p>• Welcome walk-in customers, understand their needs, and guide them toward appropriate products and solutions.</p><p>• Prepare and process sales orders, pricing quotes, returns, and exchanges with accuracy and attention to detail.</p><p>• Share clear product information and practical recommendations to help customers make informed purchasing decisions.</p><p>• Partner with warehouse staff to ensure orders are picked, staged, and completed correctly and on schedule.</p><p>• Maintain orderly records and transaction documentation to support efficient counter and branch operations.</p><p>• Build strong working relationships with contractors, plumbers, electricians, and other trade customers through dependable service.</p><p>• Help keep the sales counter and customer area clean, organized, and ready for daily activity.</p><p>• Use inventory, order entry, and point-of-sale systems to locate items, verify availability, and complete transactions.</p><p>• Collaborate with teammates across the branch to deliver a consistent and detail-focused customer experience.</p>
<p>We are looking for a Product Support Specialist to join a water industry organization in Sarasota, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, guiding customers through product use, and working cross-functionally to deliver a strong service experience. In this onsite role, you will support customers after the sale, help resolve instrument-related concerns, and contribute to accurate reporting and continuous improvement efforts across the support function.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve customer issues involving instruments, including hardware, electronics, software behavior, data output, and chemistry-related performance questions.</p><p>• Lead post-implementation and post-sale training sessions to help customers use products effectively and confidently.</p><p>• Guide users to the appropriate manuals, reference materials, and support resources so they can quickly find needed information.</p><p>• Record service requests, warranty matters, product feedback, and quality-related concerns in internal systems with clear and complete details.</p><p>• Prepare quotations for repairs and follow-up service work while coordinating return authorizations and tracking products sent in for service.</p><p>• Maintain detailed case documentation that captures the reported issue, troubleshooting process, and final resolution for each interaction.</p><p>• Work with quality and internal partner teams to escalate non-conformance concerns, monitor progress, and communicate updates back to customers.</p><p>• Analyze recurring support trends, warranty activity, and ticket volume data, then prepare reports and dashboards for management review.</p><p>• Create and refine customer-facing documentation and internal records, including product registrations, activity logs, and data cleanup efforts to improve accuracy.</p><p>• Share customer insights with sales, engineering, product management, and other stakeholders to support product enhancements and process improvements.</p>
<p>We are looking for a Service Admin to join a detail-focused Services team on a Contract basis in Rocklin, California. This position supports daily operational coordination across customer setup, contract administration, service documentation, and reporting workflows. The role is well suited for someone who can manage detailed administrative processes, keep records accurate across multiple systems, and provide dependable support to internal teams and field personnel.</p><p><br></p><p>Responsibilities:</p><p>• Enter new customer records and contract details into business systems, ensuring information is complete and available for quoting and billing activities.</p><p>• Maintain inspection and service contract data across platforms, including creating service entries and confirming work is scheduled in the appropriate service periods.</p><p>• Review jobs pending completion, confirm that required documentation has been submitted, and follow up with technicians when additional paperwork is needed.</p><p>• Route failed inspection findings and service items requiring follow-up pricing to the appropriate sales contacts, and prepare related documentation when repair work has been completed.</p><p>• Organize inspection reports and supporting files in the correct locations, update billing-related records, and add quote information to financial systems to improve invoicing accuracy.</p><p>• Determine when compliance-related uploads are required, complete submissions, record billing notes, and update tracking logs to reflect current status.</p><p>• Prepare monthly inspection work orders by validating coverage details, creating job numbers, assigning work appropriately, and building scheduling reference spreadsheets with service notes and estimated labor needs.</p><p>• Issue work order numbers for service requests, assist field staff with system and mobile form issues, and coordinate administrative support such as equipment orders, report distribution, and customer document requests.</p><p>• Manage additional office support tasks, including receiving deliveries, notifying recipients, handling weekly check distribution, arranging required class registrations, and processing approved driver enrollments.</p><p>• Support reporting and compliance activities by uploading backflow and annual reports, ordering required tags, creating customer binders, securing certificates of insurance, and arranging lift rentals for service and inspection work.</p>
<p>We are looking for an experienced Sr. Accountant to support core accounting operations for a dynamic retail environment in Union City, California. This role will oversee critical close activities, maintain accurate financial records, and help ensure the integrity of reporting across multiple locations and book structures. The ideal candidate brings strong technical accounting knowledge, sharp attention to detail, and the ability to manage competing priorities in a fast-paced setting.</p><p><br></p><ul><li>Responsibilities:</li><li>Assist with month-end close, financial reporting, and general ledger activities.</li><li>Prepare journal entries, reconciliations, and supporting schedules.</li><li>Support sales tax filings, quarterly returns, and 1099 reporting.</li><li>Coordinate audit requests and maintain internal controls.</li><li>Partner with departments to ensure accurate revenue, expense, and accrual reporting.</li><li>Support fixed assets, budgeting, CapEx planning, and ledger reconciliations.</li><li>Contribute to special projects involving GAAP compliance, ASC 606/842, and inventory accounting.</li><li>Identify process improvements and assist with ad hoc accounting projects.</li></ul>
We are looking for a detail-oriented Staff Accountant to support core accounting operations for a Contract position based in Kent, Ohio. This role focuses primarily on accounts receivable, credit, and collections while also contributing to broader general accounting activities and financial reporting. The ideal candidate brings strong analytical skills, sound judgment, and the ability to manage deadlines in a fast-paced environment.<br><br>Responsibilities:<br>• Manage customer invoicing activities, including submitting invoices through customer portals and providing supporting billing documentation when required.<br>• Evaluate credit information for new and inactive customers, determine appropriate payment terms within company guidelines, and monitor account risk.<br>• Conduct collection efforts on overdue balances, maintain follow-up records, and prepare updates for recurring credit review meetings.<br>• Record cash receipts, post sales transactions, and issue credit memos or supplemental invoices related to customer accounts and supply sales.<br>• Prepare accounts receivable reporting such as monthly securitization schedules, Days Sales Outstanding tracking, and pro forma invoices for advance-payment accounts.<br>• Review sales orders for accuracy, maintain commission-related data, and support customer rebate accruals and reconciliations based on contract terms.<br>• Produce recurring sales, bookings, and variance reports for business leaders, using data analysis to highlight trends and performance differences.<br>• Prepare journal entries, reconcile general ledger accounts, and support month-end, quarter-end, and year-end close activities with timely financial reports.<br>• Assist with audit activities, freight billing reviews, expense report oversight, purchasing card administration, and process improvement initiatives to strengthen accuracy and efficiency.
<p>We are looking for a dependable and service-minded Customer Service Representative to support customers and ensure a positive experience throughout every interaction. This role is ideal for someone who enjoys helping others, solving problems, and working in a fast-moving environment where no two days are exactly the same.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for customer questions and concerns.</li><li>Assist customers with account updates, order inquiries, service requests, and general information.</li><li>Investigate and resolve issues while providing timely and accurate follow-up.</li><li>Enter and maintain customer information in internal systems.</li><li>Process requests, documentation, and transactions with a high level of accuracy.</li><li>Partner with internal teams to ensure customer needs are met efficiently.</li><li>Handle a high volume of interactions while maintaining professionalism and attention to detail.</li><li>Contribute to a positive customer experience by building rapport and delivering excellent service.</li></ul><p><br></p>
<p><strong>A growing medically related organization is seeking a hands-on, operationally strong Controller to serve as a key partner to the CFO and help build the company’s accounting and finance foundation. This is a newly created role and an excellent opportunity for a finance leader who thrives in fast-paced, evolving environments and can bring structure, discipline, and business partnership to the function.</strong></p><p><strong>The Controller will take ownership of the monthly close process, financial statement preparation, general ledger oversight, inventory and cost analysis, and day-to-day accounting operations. This individual will also play a critical role in ERP implementation, post-acquisition accounting integration, and development of scalable processes to support growth.</strong></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Lead the monthly, quarterly, and year-end close processes and ensure timely, accurate financial reporting</strong></li><li><strong>Prepare and/or oversee production of period-end financial statements and supporting schedules</strong></li><li><strong>Manage the general ledger, account reconciliations, and overall integrity of accounting records</strong></li><li><strong>Supervise and develop a team of 2 accounting staff members</strong></li><li><strong>Partner closely with the CFO as a trusted right hand, providing timely financial insight and responsive support to leadership</strong></li><li><strong>Analyze sales, margins, markups, and cost of goods sold to support business decision-making</strong></li><li><strong>Oversee accounting for inventory and ensure accurate valuation and reporting of inventory balances</strong></li><li><strong>Help design, implement, and improve accounting policies, internal controls, and reporting processes</strong></li><li><strong>Support ERP implementation efforts and systems/process improvements</strong></li><li><strong>Lead or support integration of acquired businesses, including consolidation of general ledger activity and standardization of accounting processes</strong></li><li><strong>Collaborate cross-functionally with operations and management to improve visibility into financial performance</strong></li><li><strong>Identify opportunities for process improvement and help establish a scalable finance and accounting infrastructure</strong></li></ul><p><br></p>
<p>We are seeking a professional and customer-focused <strong>Customer Service Representative (CSR)</strong> for a contract opportunity in Draper, Utah. This role is responsible for delivering exceptional customer support, resolving inquiries, processing requests, and ensuring a positive customer experience.</p><p><br></p><p>The Customer Service rep will be over:</p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Provide accurate information regarding products, services, orders, and account status</li><li>Resolve customer concerns and complaints in a professional and timely manner</li><li>Process orders, returns, updates, and account changes</li><li>Document customer interactions within company systems</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Follow up with customers to ensure issue resolution and satisfaction</li></ul><p><br></p>
<p>Brad Stewart with Robert Half Finance & Accounting is recruiting for a Staff Accountant to support daily accounting operations and help maintain reliable financial records for a client in Reno, Nevada. This role will contribute to core close activities, account analysis, and reporting while partnering with the broader finance team to uphold sound accounting practices.</p><p><br></p><p>Responsibilities:</p><p>• Record and review journal entries, including accruals and other period-end adjustments, to keep the general ledger accurate and current.</p><p>• Perform reconciliations across key balance sheet accounts such as cash, payables, receivables, prepaid expenses, and fixed assets, resolving issues as they arise.</p><p>• Contribute to month-end, quarter-end, and year-end close activities by preparing schedules, validating balances, and meeting reporting timelines.</p><p>• Assist in producing financial statements and internal management reports by organizing supporting data and verifying accuracy.</p><p>• Investigate fluctuations in account activity, identify the source of variances, and recommend corrective action when needed.</p><p>• Provide audit support by compiling requested documentation, preparing account schedules, and responding to internal or external inquiries.</p><p>• Follow established accounting policies and internal controls to help ensure compliance and consistency in financial processes.</p><p>• Support accounts payable and accounts receivable tasks when needed, including transaction review and posting.</p><p>• Maintain complete and well-organized backup for accounting entries, reconciliations, and reporting deliverables.</p><p>• Participate in budgeting, forecasting, tax-related support, and ad hoc financial analysis as business needs require.</p>
<p>We are looking for a Customer Service Representative to support day-to-day client interactions and order processing for a team based in Pennsylvania. This Contract to hire position is ideal for someone who communicates clearly, handles a steady volume of inquiries effectively, and maintains accuracy while entering customer information and requests. The person in this role will help create a positive service experience by responding promptly to inbound contacts and assisting with follow-up outreach when needed. Fully on-site Monday- Thursday 8-4:30, Friday 7:30-4.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls and provide timely, courteous assistance with questions, requests, and general support needs.</p><p>• Accurately enter customer orders and related details into company systems while maintaining a high level of data quality.</p><p>• Manage service inquiries from start to finish by gathering information, clarifying customer needs, and documenting each interaction appropriately.</p><p>• Place outbound calls as needed to confirm order information, provide updates, or resolve open customer issues.</p><p>• Coordinate with internal teams to address customer concerns efficiently and ensure requests are handled in a timely manner.</p><p>• Maintain organized records of calls, order activity, and service outcomes to support consistent communication and follow-through.</p><p>• Deliver attentive support that reflects company service standards and helps build strong customer relationships.</p>
<p>We are looking for a Client Service Coordinator to support daily service operations at an in-person site in Indianapolis. This long-term contract position is ideal for someone who enjoys a client-facing environment, can manage multiple tasks independently, and communicates effectively with both vendors and internal partners. The role focuses on coordinating site activities, maintaining accurate asset and inventory information, and helping ensure laboratory support services run smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate vendor visits by arranging schedules, confirming site access, and supporting timely completion of service activities.</p><p>• Escort external service providers through laboratory and controlled areas while following site protocols and safety expectations.</p><p>• Maintain accurate records for assets, inventory, and service-related updates, including additions, changes, and removals.</p><p>• Work with internal teams to address client service needs and help keep operational requests moving forward efficiently.</p><p>• Support corrective and preventive maintenance activity coordination to help minimize disruptions to site operations.</p><p>• Monitor daily tasks with a high level of organization and follow-through while working independently within a team environment.</p><p>• Use Microsoft Office tools to document activity, track requests, and communicate updates clearly to stakeholders.</p><p>• Provide attentive front-line service to clients, vendors, and colleagues through responsive and courteous communication</p>
We are looking for a Customer Service Representative to support an automotive service department in Tucson, Arizona. This is a Contract position suited for someone who enjoys helping customers, handling high-volume communication, and keeping service-related information organized. The role blends front-line customer interaction with administrative support to ensure a smooth and attentive experience for every guest.<br><br>Responsibilities:<br>• Respond to incoming customer calls courteously, providing timely assistance and directing requests to the appropriate service team members.<br>• Place outbound calls as needed to confirm appointments, share updates, and follow up on customer questions related to service visits.<br>• Enter and maintain service-related orders and customer information accurately within internal systems and records.<br>• Welcome customers and provide attentive support for service department needs, helping create a positive experience from arrival through completion.<br>• Coordinate communication between customers and service personnel to keep expectations clear and updates consistent.<br>• Monitor service inquiries and resolve routine issues efficiently while escalating more complex concerns when necessary.<br>• Assist with vehicle lot and service area support tasks that help maintain an organized, customer-ready environment.<br>• Contribute to day-to-day departmental operations by completing administrative and customer service duties as priorities shift.
We are looking for a Staff Accountant to support client accounting needs and deliver accurate financial reporting. This role is ideal for someone who can manage day-to-day bookkeeping, identify inconsistencies in financial records, and help resolve issues before they grow into larger problems. The position also involves tax-related work with an emphasis on corporate filings, making it a strong fit for someone who is comfortable balancing accounting operations with compliance responsibilities.<br><br>Responsibilities:<br>• Maintain client financial records by handling routine bookkeeping activities and keeping account information current and organized.<br>• Review and reconcile balance sheet and bank accounts to identify discrepancies, investigate variances, and ensure accuracy across records.<br>• Prepare and post journal entries while supporting the integrity of the general ledger and month-end accounting processes.<br>• Manage accounts payable and accounts receivable functions, including tracking transactions, resolving issues, and supporting timely processing.<br>• Assist with the preparation of corporate tax returns and related workpapers in accordance with applicable deadlines and requirements.<br>• Support sales tax reporting by gathering data, verifying transaction treatment, and helping complete required filings.<br>• Work directly with clients to clarify bookkeeping questions, correct incomplete information, and improve the reliability of financial data.<br>• Use accounting software tools effectively to complete daily tasks, with familiarity in platforms such as ProConnect and QuickBooks Desktop considered beneficial.
We are seeking a customer-focused detail oriented to provide exceptional support to customers through phone, email, and chat. The ideal candidate is a strong communicator who can efficiently resolve inquiries, maintain accurate records, and deliver a positive customer experience in a fast-paced environment. Key Responsibilities: Handle inbound and outbound customer communications Resolve customer inquiries, concerns, and service requests Document interactions accurately in CRM systems Research and troubleshoot customer issues Process orders, updates, and account changes as needed Collaborate with internal teams to ensure timely issue resolution Maintain service level expectations and quality standards
<p>We are seeking a professional and customer-focused French Bilingual Customer Service Representative. In this role, you will serve as a primary point of contact for customers, providing exceptional support in both English and French. The ideal candidate has strong communication skills, enjoys helping others, and can effectively manage customer inquiries in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide outstanding customer service in both French and English via phone, email, and other communication channels.</li><li>Resolve customer concerns efficiently while maintaining a positive customer experience.</li><li>Accurately document customer interactions and update records within company systems.</li><li>Process customer orders, account updates, and service requests.</li><li>Escalate complex issues when necessary and follow through to resolution.</li><li>Meet established performance, quality, and productivity expectations.</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to support customers and vendors with timely and attentive service in New Holland, Pennsylvania. This Contract to Permanent opportunity is well suited for someone who enjoys resolving questions, handling a high volume of inbound interactions, and ensuring each inquiry is routed or completed accurately. The role focuses on delivering responsive assistance across several service areas while maintaining clear documentation and a positive customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and other communication channels, gathering details to understand the nature of each request and determine the best path to resolution.</p><p>• Address service-related matters within assigned authority, including questions connected to underwriting, claims, billing, and marketing support.</p><p>• Escalate concerns that fall outside established guidelines to the appropriate internal department and follow through to help ensure timely handling.</p><p>• Document customer interactions thoroughly and maintain accurate records of requests, actions taken, and outcomes.</p><p>• Track recurring service concerns and share patterns with leadership to support issue identification and process improvement.</p><p>• Welcome guests in a courteous manner when assigned to front desk coverage and help manage visitor entry into the facility.</p><p>• Provide administrative support in the office, including assistance with preparing and assembling renewal mailing materials when needed.</p><p>• Contribute to daily operations by taking on additional tasks or special assignments as directed by the supervisor.</p>
<p>Successful client located in the Delaware County area seeks a Branch Manager with experience within banking, credit unions, and/or financial services. This Branch Manager will be responsible for leading branch operations, developing a high-performing team, and ensuring members receive exceptional service! This role oversees daily activities, operational controls, security, sales initiatives, and compliance while identifying opportunities to strengthen member relationships, increase product utilization, and support the organization’s overall growth. The ideal Branch Manager will possess strong sales and relationship-building skills and should have the ability to resolve complex member inquiries, manage escalated complaints, and maintain a high standard of customer service.</p><p><br></p><p>Major Job Functions</p><ul><li>Direct daily branch activities to ensure efficient workflows, consistent service delivery, and adherence to established policies and procedures</li><li>Provide guidance on complex operational matters, encourage professional development, and establish clear expectations to support individual and team success.</li><li>Oversee the member experience by ensuring transactions and service requests are handled professionally, efficiently, and accurately.</li><li>Address escalated member concerns, resolve operational challenges, and implement appropriate solutions to maintain member satisfaction</li><li>Maintain accountability for branch cash management, vault balancing, and the safeguarding of cash, negotiable instruments, traveler's checks, and other sensitive assets</li><li>Monitor branch facilities and equipment, including ATMs, alarm systems, lighting, and other essential infrastructure, to ensure a safe and functional environment.</li><li>Evaluate branch procedures and internal controls, recommend process improvements, and support ongoing quality assurance initiatives</li><li>Oversee branch security practices and ensure compliance with established operational standards and risk management procedures.</li><li>Track monthly performance metrics, incentive program results, and branch scorecard data to evaluate productivity and identify areas for improvement.</li><li>Review scorecard exceptions involving loan and new account processing, Currency Transaction Reports (CTRs), and branch cash limits, ensuring discrepancies are investigated and corrected promptly.</li><li>Ensure member documentation is properly scanned, organized, and maintained for both new account openings and existing member relationships.</li><li>Promote credit union products and services through new member acquisition, relationship building, and cross-selling initiatives, referring members to Sun East Retirement & Investment Services (SERIS) when appropriate.</li></ul><p><br></p>
We are looking for a Customer Service Representative to support a manufacturing operation in Plano, Texas through a Contract assignment. This position focuses on delivering responsive service by managing replacement part and equipment orders, keeping customers informed, and helping resolve service-related concerns. The ideal candidate is organized, comfortable handling a high volume of inquiries, and able to coordinate with internal teams to ensure timely follow-through. This role offers the opportunity to contribute to a fast-paced customer support environment where accuracy and communication are essential.<br><br>Responsibilities:<br>• Manage incoming requests for replacement parts and equipment by entering orders accurately and confirming key details before processing.<br>• Review stock levels and communicate product availability to customers so expectations are set clearly and early.<br>• Arrange shipment timing with customers and provide proactive updates on order progress, delivery schedules, and service status.<br>• Respond to questions related to warranties, repair timelines, billing matters, and parts access through inbound and outbound customer interactions.<br>• Direct technical concerns to engineering or field service specialists when issues require advanced troubleshooting or onsite support.<br>• Open, update, and monitor customer service cases to ensure requests are documented properly and addressed within applicable service commitments.<br>• Maintain accurate customer records, update company systems, and prepare reports that reflect service activity, warranty items, and case outcomes.<br>• Support return processing and warranty claim tracking while ensuring all related documentation is complete and current.
<p>We are seeking a highly organized and customer-focused <strong>Client Services & Office Coordinator</strong> to support a busy professional office in Denver. This role is ideal for someone who enjoys being the go-to person in the office, thrives in a fast-paced environment, and can confidently balance client-facing responsibilities with administrative support.</p><p><br></p><p>You will serve as the first point of contact for visitors and clients while providing operational and administrative support to a team of approximately 20 professionals. This position requires a proactive, adaptable individual who enjoys wearing multiple hats and helping keep the office running smoothly.</p><p><br></p><p>Responsibilities</p><ul><li>Greet and assist clients, visitors, and vendors in a professional manner</li><li>Answer and route incoming phone calls</li><li>Schedule appointments, meetings, and conference rooms</li><li>Support client service requests and administrative inquiries</li><li>Maintain client records and documentation</li><li>Process incoming correspondence and deposits</li><li>Manage office supplies and coordinate maintenance requests</li><li>Assist with expense reporting and administrative projects</li><li>Coordinate branch meetings, seminars, and special events</li><li>Provide administrative support to leadership and office personnel</li><li>Enter and update information across multiple systems</li><li>Help deliver an exceptional client experience while supporting daily office operations</li><li>Adapt to changing priorities and provide support where needed</li></ul><p><br></p>