184 Results for Pc Technician Jobs in Html

Add your latest resume to match with open positions.

Help Desk/Desktop Support Analyst

Columbia Heights, MN
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join the onsite IT team for a contract assignment. In this role, you will provide day-to-day technical support for employees, resolve a wide range of desktop and user issues, and ensure tickets are handled efficiently from intake through resolution. This opportunity is well suited for someone who enjoys hands-on troubleshooting, works well in a fast-moving environment, and takes pride in delivering dependable end-user support. Responsibilities: • Provide frontline technical assistance for employees by diagnosing and resolving hardware, software, application, and connectivity issues. • Manage incoming service desk requests, prioritize support needs, and follow issues through to completion in a timely manner. • Set up new and replacement computers, including imaging, configuration, deployment, and workstation preparation. • Install, maintain, and troubleshoot desktop equipment such as printers, peripherals, and end-user devices. • Support office technology needs by assisting with equipment moves, cable organization, and basic networking tasks. • Maintain user access and assist with Microsoft-based systems, operating environments, and account-related support. • Route advanced or specialized problems to the appropriate infrastructure, security, application, or network team members when necessary. • Record troubleshooting activities, resolutions, and ticket updates clearly to support service quality and knowledge sharing. • Deliver responsive, attentive customer service while supporting a high volume of onsite end-user requests.
2026-10-20T21:04:15Z

Help Desk/Desktop Support Analyst

Seattle, WA
onsite
Temporary to Hire
35.00 - 40.00 USD / Hourly
Robert Half is seeking an IT Technician to support corporate food distribution company based in Seattle, WA. This role focuses on hands-on desktop support, hardware and software troubleshooting, Microsoft 365 administration, and network connectivity. The ideal candidate has strong technical troubleshooting skills, provides excellent customer service, and can work collaboratively with IT teams to maintain reliable systems and support daily business operations. Apply today! Duration: 3 months with potential to extend or convert Location: 100% Onsite – site-to-site mileage reimbursement- Travel required to various locations between Kent-Ballard, WA Schedule: Monday – Friday 7am to 4pm – must be flexible Key Responsibilities:<ul><li>Provide Level 1 and Level 2 desktop support to corporate, remote, and plant employees.</li><li>Troubleshoot hardware, software, operating system, and network connectivity issues.</li><li>Install, configure, upgrade, and maintain computers, peripherals, and software applications.</li><li>Support Microsoft 365, Active Directory, teleconferencing technology, and other business applications.</li><li>Monitor software updates and distributions to ensure systems remain current and operational.</li><li>Provide technical support through phone, email, video, in-person assistance, and remote connections.</li><li>Assist with IT system implementations, business technology projects, and ongoing system maintenance.</li><li>Document support requests, maintain technical records, and assist with inventory and supply ordering.</li><li>Identify opportunities to improve IT support processes and system performance.</li><li>Collaborate with IT team members to resolve technical issues and provide knowledge sharing and user training.</li></ul>
2026-10-19T23:48:43Z

Senior Desktop Support Engineer

White Plains, NY
onsite
Permanent / Full Time
105000.00 - 110000.00 USD / Yearly
• Engineer and support Windows desktop and laptop environments. • Design, deploy, and manage application deployments. • Administer Microsoft Intune while supporting the organization's migration from SCCM. • Support Citrix Cloud VDI, including image management, connectors, troubleshooting, rollbacks, and desktop optimization. • Troubleshoot complex desktop and endpoint issues escalated from Service Desk. • Develop scripts and automation to improve desktop administration. • Create and maintain technical documentation and standards. • Support endpoint security initiatives, including enterprise antivirus/Defender deployments. • Work closely with Infrastructure engineers supporting the backend server environment. • Participate in an on-call rotation (approximately one Sunday every four weeks, with following Friday off for a long weekend!). What we understand ideal experience should be • Windows Desktop Engineering • Microsoft Intune & SCCM (migration experience preferred) • Citrix Cloud / Virtual Desktop Infrastructure (VDI) • Windows image management • Scripting (PowerShell preferred) • Application packaging and deployment • Endpoint security / Microsoft Defender • Nutanix virtualization familiarity • Dell enterprise laptop environments • Strong documentation and troubleshooting skills
2026-10-02T15:28:43Z

Planner Scheduler - Maintenance

Le Sueur, MN
onsite
Permanent / Full Time
87000.00 - 110000.00 USD / Yearly
We are looking for a Planner Scheduler - Maintenance to support maintenance planning and scheduling operations at our Le Sueur, Minnesota facility. This position plays an important role in organizing maintenance work, coordinating resources, and helping ensure equipment-related tasks are completed safely, efficiently, and with minimal disruption to production. The ideal candidate is detail-oriented, comfortable working across departments, and skilled at turning maintenance requests into well-structured work plans and schedules. Responsibilities:• Review incoming maintenance requests, confirm that job details are complete and properly approved, and convert approved needs into clearly documented work orders.• Build thorough maintenance plans by outlining task sequences, labor needs, estimated hours, safety considerations, required tools, and material requirements.• Coordinate with maintenance leadership, production teams, and technical staff to set priorities and align repair and preventive work with plant operating needs.• Prepare and manage short-range and longer-term maintenance schedules that make effective use of technician availability, skill sets, and equipment downtime windows.• Maintain an organized backlog of pending work, including items ready to schedule, delayed activities, and jobs placed on hold, while keeping status information current.• Source and track parts, tools, manuals, drawings, and vendor-related information needed to support planned maintenance activities.• Monitor completion of scheduled work, follow up on overdue or incomplete tasks, and update records to preserve accurate maintenance history.• Support preventive and predictive maintenance efforts by integrating recurring service requirements into planning activities and helping balance them with corrective work.• Develop labor and material cost estimates to support budgeting, job evaluation, and efficient use of maintenance resources.
2026-10-22T14:48:42Z

IT Help Desk Specialist

Los Angeles, CA
onsite
Permanent / Full Time
50000.00 - 65000.00 USD / Yearly
IT Help Desk Specialist Company OverviewA growing professional services organization based in Los Angeles, California is seeking an IT Help Desk Specialist to provide responsive technology support to employees and help maintain reliable day-to-day IT operations. The organization offers a collaborative environment where team members can gain exposure to a broad range of Microsoft technologies while developing their technical skills and growing into additional IT responsibilities. Role SummaryThe IT Help Desk Specialist will serve as a first point of contact for employees experiencing technology issues. This role will provide hands-on support across Windows devices, Microsoft 365, user accounts, hardware, software, printers, networking, and remote connectivity. The ideal candidate has strong troubleshooting fundamentals, excellent customer service skills, and an interest in growing their career in IT support and systems administration. Key Responsibilities<ul><li>Provide first-level technical support for employees through in-person, email, phone, collaboration tools, and ticketing channels.</li><li>Troubleshoot Windows, Microsoft 365, passwords, account lockouts, printers, peripherals, VPN, Wi-Fi, and basic network connectivity issues.</li><li>Support employee onboarding and offboarding, including user account setup, access changes, and workstation preparation.</li><li>Configure, deploy, maintain, and troubleshoot laptops, desktops, software, and other workplace technology.</li><li>Manage support requests through the IT ticketing system, documenting troubleshooting steps and ensuring timely resolution or escalation.</li><li>Support Active Directory and cloud-based identity administration for routine user and access requests.</li><li>Maintain technology inventory, documentation, and internal knowledge resources.</li><li>Assist senior IT staff with software deployments, system testing, documentation, and company-wide technology projects.</li><li>Coordinate with technology vendors and escalate complex technical issues when appropriate.</li><li>Communicate technical solutions clearly and professionally to non-technical users.</li></ul>Additional Details<ul><li>Fully onsite </li><li>Standard schedule: 8:30 a.m. - 5:30 p.m. with a one-hour lunch break</li><li>Occasional overtime may be required during peak business periods and month-end activities</li><li>Limited local travel may occasionally be required</li><li>Opportunity to gain experience across a broad Microsoft-focused IT environment and grow into more advanced technical responsibilities</li></ul>
2026-09-29T21:58:44Z

Desktop Support Engineer

Jacksonville, FL
onsite
Temporary / Contract
- USD / Hourly
We are hiring a Desktop Support Engineer to support users, devices, and endpoint technologies in a Microsoft-focused environment. This role is ideal for someone with strong troubleshooting skills and experience managing devices through Microsoft Intune.Responsibilities<ul><li>Provide Tier 1 and Tier 2 support for end users</li><li>Deploy, configure, and maintain Windows laptops and desktops</li><li>Manage devices using Microsoft Intune</li><li>Support software installations, upgrades, and patching</li><li>Troubleshoot hardware, software, networking, and printing issues</li><li>Configure and support Microsoft 365 applications</li><li>Maintain accurate documentation and asset inventory</li><li>Assist with onboarding and offboarding processes</li><li>Support endpoint security initiatives</li></ul>
2026-10-16T10:43:44Z

Help Desk Analyst

Jacksonville, FL
onsite
Temporary / Contract
- USD / Hourly
We are seeking a customer-focused Help Desk Analyst to provide technical support to end users across desktop, mobile, and cloud-based technologies. The ideal candidate will have strong troubleshooting abilities and a passion for delivering exceptional customer service.Responsibilities<ul><li>Provide Tier I and Tier II support for hardware, software, and network-related issues.</li><li>Troubleshoot Windows operating systems, Microsoft 365 applications, and endpoint devices.</li><li>Create, manage, and close service tickets while meeting SLA requirements.</li><li>Support Active Directory user administration, password resets, and account management.</li><li>Assist users with VPN, printer, email, and connectivity issues.</li><li>Configure and deploy laptops, desktops, and mobile devices.</li><li>Escalate complex issues to infrastructure or engineering teams when necessary.</li><li>Maintain technical documentation and knowledge base articles.</li></ul>
2026-10-08T18:18:42Z

Technical Support Analyst

Anoka, MN
onsite
Temporary / Contract
25.00 - 27.63 USD / Hourly
Our client is seeking an IT Manufacturing Support Specialist to support end users and technology systems at its Anoka facility. This individual will serve as a key member of the IT support team, providing technical troubleshooting, device management, and infrastructure support in a manufacturing environment.Responsibilities<ul><li>Provide onsite and remote technical support for end users in a manufacturing environment.</li><li>Troubleshoot and resolve hardware, software, operating system, mobile device, and networking issues.</li><li>Diagnose and resolve issues related to Windows 10/11, Microsoft 365, iOS devices, and enterprise applications.</li><li>Manage incidents and service requests through successful resolution while meeting service level agreements (SLAs).</li><li>Escalate complex technical issues to senior team members as needed.</li><li>Support device deployment, imaging, and provisioning activities, including PXE boot and SCCM processes.</li><li>Assist with network equipment deployments, infrastructure changes, and connectivity troubleshooting.</li><li>Maintain accurate documentation of support activities, resolutions, and IT asset inventory.</li><li>Create and update knowledge base documentation to improve support efficiency.</li><li>Collaborate with IT leadership and peers to support operational and project-based initiatives.</li><li>Participate in an on-call rotation and provide after-hours support when necessary.</li></ul>Schedule: Onsite | Monday-Thursday, 6:00 AM-4:30 PMTraining: Approximately two weeks, Monday-Friday, 8:00 AM-4:30 PM Interested candidates should contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf(.com).
2026-10-14T10:53:40Z

Help Desk

Los Angeles, CA
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
IT Support SpecialistLocation: On-Site | Los Angeles AreaCompensation: $50,000 - $65,000 annually, based on skills and experienceAre you passionate about technology and helping people solve problems? We are seeking an IT Support Specialist to join a collaborative and growing IT team. This is an excellent opportunity for someone looking to build their IT career while gaining hands-on experience supporting end users, business applications, hardware, and day-to-day IT operations in a professional office environment.What You'll DoEnd-User Support<ul><li>Serve as the first point of contact for employee IT issues via in-person support, email, phone, Microsoft Teams, and the ticketing system.</li><li>Troubleshoot and resolve common issues involving:</li><li>Windows operating systems</li><li>Microsoft 365 applications</li><li>Password resets and account lockouts</li><li>Printers, scanners, and peripheral devices</li><li>VPN and Wi-Fi connectivity</li><li>Basic network-related problems</li><li>Escalate complex issues to senior IT team members when necessary.</li><li>Provide clear, friendly support to users of varying technical skill levels.</li></ul>User Account & Access Management<ul><li>Assist with employee onboarding and offboarding activities.</li><li>Support user account maintenance and access requests.</li><li>Escalate advanced security or access-related issues as appropriate.</li></ul>Hardware & Software Support<ul><li>Configure, deploy, and maintain desktops, laptops, and standard business applications.</li><li>Troubleshoot hardware, software, and remote access issues.</li><li>Coordinate equipment repairs and replacements when needed.</li></ul>Ticket Management & Documentation<ul><li>Track, update, and resolve support requests through the ticketing system.</li><li>Maintain accurate documentation of incidents and solutions.</li><li>Contribute to internal knowledge base resources and support procedures.</li></ul>IT Operations Support<ul><li>Assist with routine IT operations and system monitoring.</li><li>Help maintain technology inventory and asset records.</li><li>Coordinate with third-party vendors when required.</li><li>Support a secure, reliable, and efficient technology environment.</li></ul>Technology Projects<ul><li>Assist with software deployments, upgrades, testing, documentation, and user communications.</li><li>Support company-wide technology initiatives and process improvements.</li></ul>For immediate consideration, apply now and direct message Reid Gormly on LinkedIn
2026-10-13T22:48:48Z

Desktop Support Analyst

Dallas, TX
onsite
Temporary / Contract
26.00 - 31.00 USD / Hourly
This energy industry organization is seeking an IT Service Analyst to provide hands-on technical support for employees across a corporate environment. This role focuses on troubleshooting end-user issues, supporting Microsoft technologies, provisioning hardware, and assisting with IT operations in a fast-paced enterprise setting. POSITION: DESKTOP SUPPORTLOCATION: DALLAS, TXDURATION: 4 MONTH CONTRACT TO PERMANENTRATE: $26 - $31/HOUR RESPONSIBILITIES<ul><li>Provide Tier I and Tier II technical support for hardware, software, networking, and business application issues.</li><li>Configure, deploy, maintain, and troubleshoot laptops, desktops, mobile devices, printers, conference room technology, and related peripherals.</li><li>Manage user accounts, permissions, and access requests within Active Directory and Microsoft 365 environments.</li><li>Document, track, and resolve service requests using IT ticketing and change management processes.</li><li>Support onboarding activities, including workstation setup, account provisioning, and employee technology orientation.</li></ul>
2026-10-20T15:34:07Z

Help Desk Analyst

Memphis, TN
onsite
Temporary to Hire
20.00 - 22.00 USD / Hourly
We are seeking a Help Desk Support Analyst to join a growing IT team supporting end users in a healthcare-related environment. This role is ideal for someone with a strong customer service mindset, solid phone presence, and previous help desk experience who enjoys helping users solve technical issues.During the first six months, this position will work onsite Monday through Friday for training and onboarding. Following conversion to a permanent employee, the schedule may include evenings, nights, weekends, or other assigned shifts, with remote work opportunities available based on business needs.Responsibilities<ul><li>Provide Tier 1 and Tier 2 technical support to end users via phone, email, and remote support tools</li><li>Troubleshoot hardware, software, password, and account access issues</li><li>Support Active Directory user account administration, including password resets and account maintenance</li><li>Document incidents, service requests, and resolutions in the ticketing system</li><li>Escalate complex issues to appropriate IT teams as needed</li><li>Deliver exceptional customer service while supporting a diverse user community</li><li>Follow established support processes, procedures, and service level expectations</li></ul>
2026-10-09T20:28:43Z

Tech Support Manager

Jasper, IN
remote
Temporary / Contract
- USD / Hourly
We are looking for a Tech Support Manager to lead hands-on technical support operations for client environments in Indiana/Kentucky. This Long-term Contract position is ideal for someone who combines strong endpoint and infrastructure knowledge with a customer-focused approach to issue resolution and service delivery. The role supports both deskside and remote needs while partnering with cross-functional teams to maintain reliable workplace technology and a high-quality user experience. (Remote position) Responsibilities:• Lead day-to-day technical support activities for end users, ensuring timely resolution of hardware, operating system, and access-related issues.• Provide deskside and remote assistance for Windows 10 devices, workplace technology, and common troubleshooting scenarios across client environments.• Manage and support identity and access services, including Active Directory, Azure Active Directory, and Microsoft Entra ID administration.• Oversee endpoint management practices to maintain device compliance, configuration standards, and operational readiness.• Collaborate with service desk, engineering, security, project, and account teams to coordinate support efforts and drive issue resolution.• Support Microsoft 365 and related collaboration platforms to help users remain productive and connected.• Travel to client locations as needed, approximately 25% of the time, to deliver onsite support and maintain strong customer relationships.• Monitor recurring support trends and recommend practical improvements to strengthen service quality and reduce disruptions.
2026-10-20T19:18:43Z

IT Support Specialist

San Deigo, CA
remote
Temporary / Contract
35.00 - 38.00 USD / Hourly
Robert Half is seeking an IT Support Analyst with hands-on experience supporting both Windows and macOS environments, including endpoint management through Microsoft Intune and Jamf Pro. This role will provide help desk and desktop support, manage device provisioning and application deployment, and maintain endpoint configurations across a mixed-device environment. Responsibilities<ul><li>Provide hands-on help desk and desktop support for Windows and Mac users.</li><li>Provision, configure, and deploy Windows computers and Mac devices.</li><li>Manage Windows endpoints using Microsoft Intune and Apple devices using Jamf Pro.</li><li>Package, deploy, update, and troubleshoot applications across both platforms.</li><li>Create and maintain device configuration profiles, policies, and security settings.</li><li>Manage endpoint enrollment, device inventory, and mobile device management (MDM).</li><li>Deploy and troubleshoot printers, hardware, operating systems, and software.</li></ul>
2026-10-09T22:28:49Z

Desktop Support Analyst

Grand Rapids, MI
onsite
Temporary to Hire
24.70 - 28.60 USD / Hourly
We are looking for a Desktop Support Analyst to join our Telecom Services team in Grand Rapids, Michigan in a contract capacity with permanent potential. This role focuses on delivering reliable desktop support for end users by resolving hardware and software issues, preparing and deploying systems, and helping maintain a stable computing environment. The ideal candidate is comfortable working in a fast-paced support setting, providing remote assistance, and contributing to team processes that improve service quality and user experience. Responsibilities: • Troubleshoot desktop, laptop, and thin-client issues by identifying root causes, repairing faults, and restoring end-user productivity. • Handle support tickets and service requests efficiently, including remote problem resolution and coordination for equipment shipment when hands-on repair is needed. • Install, configure, image, and deploy new computer systems while helping organize rollout activities for hardware refreshes and user onboarding. • Perform software updates, hardware replacements, backup support, and diagnostic testing to keep devices secure, current, and fully operational. • Support IT initiatives by contributing to departmental and cross-functional projects involving end-user technology and workplace systems. • Guide fellow desktop support team members on standard procedures, provide process training, and reinforce consistent service delivery practices. • Create and maintain support documentation and knowledge resources to strengthen team troubleshooting and improve issue resolution times. • Track desktop support activity for compliance with established standards, and help ensure asset records and inventory processes remain accurate. • Assist with hardware and software purchasing planning by offering operational input on support needs, device standards, and deployment readiness.
2026-10-13T13:38:46Z

Help Desk/Desktop Support Analyst

Irving, TX
onsite
Temporary / Contract
25.00 - 29.00 USD / Hourly
We are looking for a dependable Help Desk/Desktop Support Analyst to deliver timely technical support for employees in Irving, Texas. This 3-month contract position is ideal for someone who enjoys solving end-user technology issues, setting up devices, and keeping day-to-day operations running smoothly. The role focuses on hands-on support across hardware, software, and user access needs while providing a strong customer service experience. POSITION: Help Desk/Desktop SupportLOCATION: Irving, TX (Hybrid)DURATION: 3 Month Contract (Potential to convert)RATE: $25-$29/HR Responsibilities:• Provide first-line technical assistance for laptops, desktop computers, mobile devices, printers, monitors, docking stations, and related equipment.• Investigate and resolve common software and operating system issues, with primary support for Windows environments and some mobile platforms.• Handle user account tasks such as onboarding, updates, deactivations, mailbox access changes, and basic security group administration.• Prepare and deploy workstations by imaging, configuring, and setting up equipment according to established standards.• Record support activity thoroughly in the ticketing platform and ensure service requests are tracked to completion.• Maintain accurate asset information and contribute to organized inventory records for end-user technology.
2026-10-13T14:54:02Z

Help Desk II

Los Angeles, CA
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
Help Desk II OverviewAn organization is seeking a Help Desk II to provide hands-on technical support for end users, workstations, peripherals, and enterprise technologies. This role will serve as a key resource for troubleshooting technical issues, supporting day-to-day IT operations, and maintaining a reliable end-user computing environment. The ideal candidate is customer-focused, enjoys solving technical problems, and can work independently while maintaining strong collaboration with internal teams. Responsibilities<ul><li>Provide technical support for desktops, laptops, printers, mobile devices, and related hardware</li><li>Troubleshoot and resolve hardware, software, connectivity, and user access issues</li><li>Assist with workstation deployment, configuration, upgrades, and replacements</li><li>Support end users both onsite and remotely</li><li>Maintain user accounts, device inventories, and technology documentation</li><li>Escalate and coordinate resolution of complex technical issues when necessary</li><li>Assist with technology standards, security practices, and operational procedures</li><li>Document troubleshooting activities and support processes</li><li>Deliver a high level of customer service and communication to business users</li></ul>
2026-10-21T20:48:48Z

Help Desk Analyst

San Antonio, TX
onsite
Temporary to Hire
15.20 - 17.60 USD / Hourly
We are looking for a Help Desk Analyst to support end users by resolving technical issues and delivering reliable day-to-day IT assistance in San Antonio, Texas. This contract position with potential for a permanent role is ideal for someone who communicates clearly, stays composed in a fast-paced environment, and enjoys helping people navigate hardware, software, and access-related challenges. The role will focus on ticket-based support, account administration, collaboration tools, and device troubleshooting across a diverse technical environment. Responsibilities: • Manage incoming support requests through the FootPrints ticketing platform, document resolutions, and maintain accurate service records. • Troubleshoot issues involving Microsoft Teams, desktop applications, and general end-user connectivity to restore productivity quickly. • Administer user accounts and access permissions within Active Directory, including routine updates and account support. • Provide technical assistance for Windows and Mac computers, mobile devices, and common peripheral hardware used across the organization. • Support Apple and Android devices by assisting with setup, configuration, and basic troubleshooting needs. • Assist with hardware rollouts, device deployments, and configuration tasks to ensure equipment is ready for business use. • Coordinate with internal IT teams and vendors when issues require escalation or specialized technical expertise. • Deliver customer-focused support with professionalism, patience, and clear communication during every user interaction.
2026-10-08T20:38:45Z

Roof Leak Coordinator

Austintown Nt, OH
onsite
Temporary to Hire
17.10 - 19.80 USD / Hourly
We are looking for a Roof Leak Coordinator to support service operations for a construction-focused organization in Austintown, Ohio. This contract opportunity with permanent potential is well suited for someone who communicates confidently, stays organized under pressure, and enjoys keeping field activity moving efficiently. In this hybrid role, you will help manage service requests, coordinate with customers and internal teams, and ensure technicians are scheduled with accuracy and urgency. Responsibilities: • Coordinate incoming roof leak and service requests, gather key details, and route each issue to the appropriate technician or team. • Schedule service visits by working directly with facilities contacts and confirming timing, site needs, and access information. • Dispatch field technicians efficiently to multiple job sites while adjusting priorities as urgent issues arise. • Maintain clear and accurate documentation of customer interactions, work orders, schedule changes, and service updates. • Track daily service activity to help ensure commitments are met and all stakeholders receive timely communication. • Partner with office and field personnel to support smooth service delivery and resolve scheduling conflicts quickly. • Handle inbound and outbound calls professionally while providing helpful updates and setting clear expectations for customers. • Support order entry and related administrative tasks needed to keep service operations organized and responsive.
2026-10-19T14:23:45Z

IT Support Specialist II

Virginia Beach, VA
onsite
Temporary to Hire
28.50 - 30.00 USD / Hourly
We are looking for an IT Support Specialist II to provide dependable technical support and hands-on endpoint assistance for employees in Virginia Beach, Virginia. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving user issues, maintaining reliable device operations, and supporting core Microsoft and identity administration tasks. In this role, you will manage incoming support requests, contribute to system stability and security monitoring, and help keep IT processes and documentation current. Responsibilities: • Manage the daily support queue by assessing incoming issues, documenting activity, resolving Tier 1 and Tier 2 requests, and closing tickets within defined service expectations. • Record all support interactions, including direct and walk-up requests, in the ticketing system so work can be prioritized, tracked, and reported accurately. • Troubleshoot user-facing technical problems involving computers, software, printers, peripherals, connectivity, and account access, escalating more complex matters with complete notes when needed. • Prepare, deploy, maintain, repair, and track inventory for workstations, mobile devices, printers, and related equipment across the organization. • Carry out assigned administration tasks in Active Directory, Microsoft 365, and Entra ID, including account setup, group updates, licensing changes, onboarding, offboarding, and access management. • Perform approved patching and update activities for workstations and servers, review backup results each day, and raise any failures or exceptions for further action. • Monitor endpoint, backup, system, and security alerts, complete initial troubleshooting, and escalate suspicious activity or policy concerns to the appropriate technical lead. • Create and update knowledge articles, runbooks, support procedures, hardware records, and recurring service trend reports to improve operational visibility and consistency. • Assist with network and infrastructure troubleshooting, backup and recovery exercises, and evaluation or user support for approved technologies such as Microsoft Copilot. • Travel occasionally to satellite offices as needed to provide onsite technical support and related IT assistance.
2026-10-09T14:34:09Z

Help Desk/Desktop Support Analyst

Grand Rapids, MI
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical assistance and keep end-user systems running smoothly for a Long-term Contract position in Grand Rapids, Michigan. This role supports employees by resolving technology issues, improving the user experience, and helping maintain reliable desktop and device operations. The ideal candidate brings strong troubleshooting ability, clear communication skills, and a practical understanding of common business applications and support processes. Responsibilities: • Investigate and resolve user issues involving desktops, laptops, tablets, operating systems, software applications, and related peripheral equipment. • Deliver technical guidance to employees on the effective use of hardware and software, including support for onboarding activities and new user setup. • Maintain accurate service records by documenting incidents, resolutions, access requests, and knowledge resources within ticketing and support logs. • Contribute to IT initiatives by assisting with equipment rollouts, software testing, data recovery efforts, and technology migration activities. • Configure, install, update, back up, and maintain workstation environments to support dependable daily operations. • Apply established policies and procedures to system changes and support tasks while helping uphold regulatory and organizational compliance standards. • Manage and respond to service desk tickets in a timely manner, escalating issues when needed to ensure efficient resolution. • Support user account and access-related tasks, including basic administration within tools such as Active Directory. • Assist with Windows-based desktop support needs, including troubleshooting within Microsoft Windows 10 environments.
2026-10-07T15:38:59Z

Help Desk Analyst II

Baltimore, MD
onsite
Temporary / Contract
24.70 - 28.60 USD / Hourly
We are looking for an experienced Help Desk Analyst II to support day-to-day technology needs for a mission-driven healthcare and social assistance organization in Baltimore, Maryland. This Long-term Contract opportunity is ideal for someone who is comfortable providing onsite support, resolving a wide range of end-user issues, and delivering excellent service to employees with varying levels of technical ability. The role focuses on troubleshooting modern workplace tools, maintaining smooth operation of conference room technology, and ensuring timely ticket resolution in a fast-paced environment. Responsibilities: • Provide onsite technical support for staff by diagnosing and resolving hardware, software, account access, and workstation issues across Windows 11, Linux, and Microsoft-based environments. • Manage incoming service requests through Zendesk, prioritize issues appropriately, and resolve Tier I and Tier II incidents while escalating more advanced problems when necessary. • Support Office 365 applications, Okta single sign-on access, and other cloud-based business tools to keep employees productive and secure. • Maintain and troubleshoot Zoom-enabled conference room systems, including collaboration technology such as Neat and Poly devices, to ensure reliable meeting experiences. • Assist users with content access and collaboration platforms, including cloud document management tools, while promoting efficient day-to-day usage. • Work closely with a small technology team to deliver responsive service, share updates on recurring issues, and contribute to consistent support practices. • Communicate clearly with users of different technical backgrounds, providing patient guidance and practical solutions that improve the overall support experience. • Document troubleshooting steps, resolutions, and escalation details accurately within the ticketing system to support visibility and knowledge sharing.
2026-10-07T15:08:45Z

Help Desk/Desktop Support Analyst

Salt Lake City, UT
onsite
Temporary / Contract
23.00 - 28.00 USD / Hourly
Our client is looking for a Help Desk/IT Support Specialist to provide responsive technical support for employees in the Salt Lake area. This Long-term Contract position is ideal for someone who can quickly become a dependable point of contact for day-to-day IT issues while helping maintain a stable, secure, and productive user experience. The role supports a manufacturing organization and offers the opportunity to work closely with end users while contributing to reliable technology operations across multiple sites. Responsibilities:• Deliver front-line technical assistance for hardware, software, and access-related issues affecting office and plant-based employees.• Diagnose and resolve desktop, laptop, peripheral, and Microsoft Windows problems to minimize user downtime.• Administer user accounts and permissions in Active Directory and support core Microsoft 365 Enterprise services.• Provide device support and enrollment assistance through Intune, including basic configuration and troubleshooting activities.• Investigate routine network connectivity issues and coordinate with broader IT teams when escalation is needed.• Guide employees on effective use of workplace technology by offering clear end-user training and practical support.• Track, prioritize, and document support requests to ensure timely follow-up and consistent service delivery.• Assist with operational IT activities that help senior team members focus on larger infrastructure, cybersecurity, and service improvement efforts.
2026-10-16T21:58:47Z

Help Desk Analyst

Syracuse, NY
onsite
Temporary / Contract
22.00 - 26.40 USD / Hourly
We are looking for a Help Desk Analyst to support end users in Syracuse, New York through responsive technical assistance and dependable issue resolution. This Long-term Contract position is ideal for someone with at least 1 year of experience assisting users with Windows environments, account access, and everyday desktop support needs. The role focuses on delivering timely service, documenting incidents accurately, and helping maintain a smooth and productive user experience. Responsibilities: • Provide first-line technical support for hardware, software, and access-related issues submitted by end users. • Investigate and resolve desktop problems involving Microsoft Windows 10 and Windows 11 systems. • Manage service desk requests by logging, updating, and closing tickets with clear and thorough documentation. • Support user account maintenance tasks, including password resets and directory-related assistance within Active Directory. • Troubleshoot common workstation issues by identifying root causes and applying practical fixes or escalation when needed. • Communicate with users in a clear and attentive manner to gather issue details, explain solutions, and set expectations on resolution timelines. • Escalate more complex incidents to the appropriate support teams while ensuring continuity and follow-up. • Contribute to a reliable support operation by tracking recurring issues and sharing observations that may improve service performance.
2026-10-07T20:13:47Z

Pharmacy Care Technician

San Antonio, TX
onsite
Temporary / Contract
18.00 - 21.00 USD / Hourly
We are looking for a Pharmacy Care Technician to support medication adherence outreach and deliver high-quality service to members. This Long-term Contract position is ideal for someone who is comfortable working independently, navigating several systems at once, and handling member interactions with care and consistency. The role combines pharmacy knowledge, call center support, and administrative accuracy to help patients stay on track with their medications. Responsibilities: • Contact members to support medication adherence efforts, answer questions, and provide clear assistance over the phone with a customer-focused approach. • Manage daily tasks with minimal supervision while maintaining productivity, attention to detail, and consistent follow-through. • Use multiple computer applications at the same time to document interactions, review information, and complete required updates accurately. • Handle incoming and outbound communications in a detail-focused manner while building rapport and addressing routine pharmacy-related concerns. • Maintain complete and accurate records of member conversations, actions taken, and any required follow-up activities. • Collaborate with internal teams as needed to help resolve issues that may affect member service or prescription adherence support. • Apply pharmacy technician knowledge to support members and ensure work is completed in alignment with established guidelines and licensing requirements.
2026-10-06T20:54:11Z

Second Shift Help Desk Analyst

Columbus, OH
onsite
Permanent / Full Time
55000.00 - 65000.00 USD / Yearly
We are looking for a Second shift Help Desk/Desktop Support Analyst to provide reliable technical support for end users in Columbus, Ohio. This role focuses on resolving day-to-day hardware, software, and account-related issues while delivering responsive service in a hospitality-driven environment. The ideal candidate is comfortable working with Microsoft Windows systems, handling support requests efficiently, and maintaining a high standard of customer care. Responsibilities:• Provide first-line technical assistance for desktop, laptop, and basic peripheral issues affecting daily operations.• Respond to service desk requests in a timely manner, document actions taken, and follow issues through to resolution.• Support user account administration tasks within Active Directory, including access updates and basic account maintenance.• Troubleshoot Microsoft Windows 10 and related Windows environment issues to restore system functionality quickly.• Diagnose common software and connectivity problems by applying structured troubleshooting methods.• Escalate more complex incidents when necessary while ensuring clear communication with users and internal support teams.• Install, configure, and maintain standard desktop applications and workstation settings as required.• Contribute to service continuity by identifying recurring support issues and sharing practical recommendations for improvement
2026-10-01T18:43:45Z

2 4

184 results for Pc Technician in Html