<p>Our client is seeking a professional and customer-focused Customer Service Representative for a fast-paced call center environment. This role is responsible for handling a high volume of inbound and/or outbound calls, assisting customers with questions and concerns, resolving issues efficiently, and delivering a positive customer experience.</p><p>The ideal candidate will have strong communication skills, patience, problem-solving abilities, and the ability to thrive in a structured, performance-driven setting.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound and/or outbound customer calls in a professional manner</li><li>Assist customers with inquiries related to accounts, products, services, orders, or billing</li><li>Resolve customer issues efficiently while maintaining a high level of service</li><li>Escalate complex concerns to the appropriate department when necessary</li><li>Document customer interactions accurately in CRM or customer service systems</li><li>Meet call center metrics related to response time, quality, and customer satisfaction</li><li>Follow company policies, scripts, and service procedures</li><li>Collaborate with team members and supervisors to support service goals</li><li>Perform additional customer support or administrative tasks as assigned</li></ul><p><br></p>
<p>Our client is seeking a professional and customer-focused Bilingual Spanish Customer Service Representative to support customers by phone, email, and other communication channels. This role is ideal for someone who is fluent in both English and Spanish, enjoys helping people, and can resolve inquiries efficiently while providing a positive customer experience. The ideal candidate will have strong communication skills, patience, attention to detail, and the ability to work effectively in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide customer service support in both English and Spanish</li><li>Answer inbound calls, emails, and messages from customers in a professional and timely manner</li><li>Assist customers with questions related to products, services, orders, billing, or account information</li><li>Resolve customer issues and escalate more complex concerns when needed</li><li>Document customer interactions accurately in internal systems</li><li>Maintain a high level of professionalism, empathy, and service quality</li><li>Follow company policies, procedures, and service standards</li><li>Collaborate with internal teams to ensure timely issue resolution</li><li>Support additional administrative or customer support tasks as assigned</li></ul><p><br></p>
We are looking for a Customer Service Representative to support customers with professionalism, accuracy, and a helpful approach in San Francisco, California. This is a Contract position suited for someone who can create a positive customer experience by listening carefully, resolving questions efficiently, and ensuring each interaction moves applications or requests forward. The ideal candidate is dependable during scheduled hours, communicates clearly, and takes feedback well while maintaining strong service standards.<br><br>Responsibilities:<br>• Respond to inbound customer calls and provide clear, courteous assistance tailored to each inquiry.<br>• Make outbound calls when follow-up is needed to gather missing details, clarify next steps, or help customers complete requests.<br>• Enter orders, applications, and customer information accurately to support a high rate of complete submissions on the first review.<br>• Guide customers through required forms and documentation so they understand what is needed without feeling pressured.<br>• Monitor open and pending cases proactively and take action to reduce delays or incomplete submissions.<br>• Maintain consistent availability during assigned shift hours and remain ready to assist customers throughout the day.<br>• Apply coaching and performance feedback constructively to improve call handling, accuracy, and overall service quality.
<p>We are seeking a Customer Service Representative to join a dynamic team environment. This role is responsible for providing excellent customer support, and assisting with day-to-day administrative and operational tasks. The ideal candidate is organized, professional, and committed to delivering a positive experience for customers.</p><p><br></p><p>Responsibilities:</p><p>• Provide timely and professional assistance to customers, clients, and team members.</p><p>• Perform a variety of administrative and operational support duties as needed.</p><p>• Build and maintain positive relationships through strong communication and customer service skills.</p><p>• Collaborate with team members and other departments to support business operations.</p><p>• Prioritize multiple tasks in a fast-paced environment while maintaining attention to detail.</p>
<p>We are looking for a Customer Service Representative to join a manufacturing team in a contract-to-permanent role. This onsite position supports customer interactions, administrative coordination, and event-related activities while helping maintain smooth day-to-day operations. The ideal candidate brings a service-oriented approach, communicates clearly, and can adapt easily between office responsibilities and occasional travel.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and other communication channels, providing timely and attentive support.</p><p>• Enter orders, maintain accurate records, and assist with invoice-related processing to support daily business operations.</p><p>• Coordinate logistics and materials for company visits, trade school outreach, and event participation.</p><p>• Represent the company at booths and events, engaging attendees and delivering a positive customer experience during extended periods on site.</p><p>• Use Microsoft 365 and other business technology tools to complete administrative work and support team workflows.</p><p>• Partner with internal colleagues to manage changing priorities and contribute to shared operational goals.</p><p>• Travel out-of-state as needed for events and offsite activities, typically accounting for a small portion of the schedule </p>
<p>We are looking for a dependable and service-minded Customer Service Representative to support customers and ensure a positive experience throughout every interaction. This role is ideal for someone who enjoys helping others, solving problems, and working in a fast-moving environment where no two days are exactly the same.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for customer questions and concerns.</li><li>Assist customers with account updates, order inquiries, service requests, and general information.</li><li>Investigate and resolve issues while providing timely and accurate follow-up.</li><li>Enter and maintain customer information in internal systems.</li><li>Process requests, documentation, and transactions with a high level of accuracy.</li><li>Partner with internal teams to ensure customer needs are met efficiently.</li><li>Handle a high volume of interactions while maintaining professionalism and attention to detail.</li><li>Contribute to a positive customer experience by building rapport and delivering excellent service.</li></ul><p><br></p>
<p>A Healthcare Company is looking for a customer-focused <strong>Customer Service Representative </strong>to support clients and serve as a dependable point of contact throughout their skincare project experience in California. This Customer Service Representative ideal for someone who communicates clearly, handles inquiries with professionalism, and keeps customers updated on order and project status. The Customer Service Representative will help strengthen client relationships by resolving concerns efficiently, documenting interactions accurately, and sharing important feedback with internal teams.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Respond to incoming customer calls and messages promptly, providing clear answers and helpful guidance.</p><p>• Place outbound calls when needed to follow up on requests, confirm details, and keep clients informed of progress.</p><p>• Enter and update customer orders with accuracy, ensuring records remain complete and current.</p><p>• Communicate project and order status to clients in a timely manner to maintain confidence and transparency.</p><p>• Address customer questions, concerns, and service issues with professionalism and a solution-oriented approach.</p><p>• Escalate or relay client feedback and unresolved matters to the appropriate internal team members for follow-through.</p><p>• Maintain organized documentation of customer interactions, account updates, and service outcomes.</p><p>• Support a high-volume service environment while balancing responsiveness, accuracy, and quality of care.</p><p><br></p><p><strong>Benefits:</strong> Health, Dental, Vision, 401k, and Sick Time Off.</p>
We are looking for a detail-oriented Customer Service Representative to join our team in Florence, Kentucky in a contract position with the potential to become permanent. This role supports issue resolution across invoicing, receiving, and returned materials, requiring strong analytical thinking and clear communication with vendors, service centers, and warehouse teams. The ideal candidate is comfortable working with data, navigating warehouse and business systems, and helping ensure billing and inventory records are accurate.<br><br>Responsibilities:<br>• Review invoice and receiving discrepancies to identify why billed quantities differ from materials recorded as received<br>• Coordinate with suppliers to confirm shipment details and verify whether questioned items were sent<br>• Partner with distribution center personnel to research and locate materials reported as missing<br>• Examine return issues involving materials sent back from service centers and determine the source of record variances<br>• Communicate with service center teams to validate return activity and gather supporting information<br>• Work closely with warehouse staff to track down missing returned items and resolve inventory questions<br>• Maintain accurate documentation of findings, updates, and resolution steps within company systems<br>• Provide additional customer service and operational support duties as business needs allow
<p>Job Title: Customer Service Representative</p><p>Job Type: Temporary for 3 months, Immediate start</p><p>Schedule: Monday-Friday 8am-5pm</p><p>Work Location: West Middlesex, PA</p><p>Pay: $17.50/hour</p><p><br></p><p><strong>Responsibilities: </strong></p><p>• Provide high‑quality support to customers by responding to inquiries, requests, and issues in a timely, professional, and solution-focused manner.</p><p>• Use effective communication and problem‑solving skills to address customer questions, technical concerns, and account‑related needs through various channels.</p><p>• Enhance customer experience by identifying appropriate solutions and aiming for efficient, accurate resolution.</p><p>• Manage and resolve customer concerns with empathy and professionalism, escalating issues in alignment with established guidelines when needed.</p><p>• Investigate and correct account or service‑related discrepancies, ensuring accurate information and continuity of service.</p><p>• Proactively communicate with customers regarding updates, next steps, and actions required to support order or service fulfillment.</p><p>• Support processes related to customer orders, returns, credits, and other transactional activities as assigned.</p><p>• Oversee and coordinate day‑to‑day fulfillment or service workflows, addressing exceptions and ensuring smooth execution of assigned tasks.</p><p>• Review system‑generated reports or alerts and take appropriate action to understand, communicate, or resolve service or order status updates.</p><p>• Maintain accurate and thorough documentation of customer interactions and case activity.</p>
We are looking for a Customer Service Representative to support member enrollment operations for a healthcare organization. This Long-term Contract position focuses on delivering responsive service, reviewing enrollment information for accuracy, and helping ensure members are added to the plan efficiently and correctly. The ideal candidate is organized, accurate, and comfortable communicating with both customers and internal teams while managing high-volume data and service requests.<br><br>Responsibilities:<br>• Handle incoming questions from members, applicants, clients, and internal departments by phone, email, and tracking systems, providing timely and accurate support.<br>• Review enrollment submissions for completeness, enter application details into internal databases, and update eligibility records with a high level of accuracy.<br>• Process member enrollments, disenrollments, and eligibility changes while following established procedures and service standards.<br>• Contact applicants or related parties to obtain missing details, clarify discrepancies, and confirm current enrollment status when needed.<br>• Investigate rejected transactions or enrollment errors, identify root causes, and take corrective action to move records forward.<br>• Partner with colleagues across operations and support teams to resolve exceptions and ensure member accounts are properly established.<br>• Maintain organized documentation and accurate records within enrollment and eligibility systems for audit readiness and ongoing reference.<br>• Perform routine file balancing and reconciliation activities on daily and monthly schedules to confirm data integrity across systems.<br>• Compare entered information against source documents to verify accuracy and reduce processing issues or downstream claim impacts.
We are looking for a customer-focused Customer Service Representative to support library patrons through a long-term contract assignment. This fully onsite role is ideal for someone who brings patience, strong attention to detail, and a welcoming approach to every interaction. The position centers on helping visitors access services, answering questions clearly, and creating a positive experience across multiple service locations. Previous library experience is helpful, but success in this role will come from strong communication skills and a genuine commitment to public service.<br><br>Responsibilities:<br>• Assist patrons in person and by phone with questions, service requests, and general support needs in a courteous and efficient manner.<br>• Deliver a warm, detail-oriented front-line customer experience that helps visitors feel welcomed and supported throughout their visit.<br>• Respond to inbound inquiries accurately, provide clear information, and direct individuals to the appropriate resources or staff when needed.<br>• Support daily service desk activities, including basic record updates, order or request entry, and routine administrative tasks related to patron services.<br>• Work across more than one assigned location as needed to maintain consistent service coverage and operational support.<br>• Handle a variety of customer interactions with patience and sound judgment, including high-volume periods and occasional challenging situations.<br>• Maintain organized, accurate documentation while following established procedures, privacy expectations, and service standards.<br>• Provide coverage for scheduled evening hours and one weekend day as part of the rotating service schedule.
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. In this role, you will support callers by addressing service questions, researching concerns, and guiding issues through to resolution with professionalism and care. This position is well suited to someone who communicates clearly, stays organized in a fast-paced environment, and can balance empathy with efficient problem-solving.<br><br>Responsibilities:<br>• Handle incoming customer inquiries, ask thoughtful follow-up questions, and uncover the core issue so each concern is addressed accurately.<br>• Review available information, research account details, and complete an initial assessment to determine the nature and urgency of each case.<br>• Work with internal teams and appropriate support partners to move issues forward, involving higher-level assistance when resolution requires escalation.<br>• Place outbound calls to customers, providers, brokers, pharmacies, or other parties when additional coordination is needed to close open items.<br>• Strive to resolve concerns during the first interaction whenever possible while maintaining quality, accuracy, and a positive caller experience.<br>• Record each interaction thoroughly, including the issue presented, research completed, actions taken, and final outcome.<br>• Lead conversations with confidence and professionalism, using active listening and de-escalation techniques to manage sensitive or complex situations.<br>• Keep customers informed throughout the resolution process by providing timely updates and setting clear expectations for next steps.<br>• Maintain attention to caller needs while navigating multiple systems and on-screen prompts in a high-volume service environment.<br>• Respond to callers with empathy and respect, especially when they are sharing personal or challenging life events that affect their situation.
<p>We are seeking a customer service representative with excellent communication skills, strong multitasking abilities, and exceptional attention to detail. The ideal candidate is comfortable working independently, delivering high-quality service, and managing multiple priorities in a fast-paced environment. Previous customer service or membership experience is preferred, and prior call center experience is a strong plus.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to customer inquiries in a timely and professional manner</li><li>Resolve customer concerns and escalate complex issues when needed</li><li>Maintain accurate records of customer interactions and transactions</li><li>Process orders, returns, and account updates</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Identify opportunities to improve service processes</li></ul><p><br></p>
<p>We are looking for a bilingual Spanish/English Customer Service Representative to support members in a fast-paced healthcare environment in Westminster, California. This is a Contract position focused on delivering responsive service, explaining health plan information clearly, and helping callers resolve concerns with professionalism and empathy. The ideal candidate brings prior call center or customer support experience, strong communication skills, and the ability to navigate member questions while following healthcare guidelines and internal procedures.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound member inquiries and evaluate each situation to provide accurate, timely, and appropriate assistance.</p><p>• Explain coverage details, benefit options, and plan-related information to members, family members, providers, and caregivers in a clear and helpful manner.</p><p>• Investigate service concerns by identifying root causes, outlining next steps, and ensuring members receive thorough follow-up until issues are addressed.</p><p>• Route complex or sensitive matters to leadership or the appropriate internal teams when additional review or action is needed.</p><p>• Support outbound outreach efforts and assigned calling campaigns designed to strengthen member engagement and retention.</p><p>• Record conversations, actions taken, and required forms accurately in designated systems while maintaining departmental documentation standards.</p><p>• Adhere to established workflows, job aids, and service procedures, while sharing process improvement ideas and reporting operational concerns through proper channels.</p><p>• Participate in team meetings, training sessions, and ongoing coaching to maintain service quality and support continuous improvement.</p><p>• Follow all applicable federal and state healthcare regulations, as well as company policies, in daily member service activities.</p><p>• Perform additional customer service and administrative tasks as needed to support department operations.</p>
<p>We are looking for a Customer Service Representative to support customers in the medical devices industry in Atlanta, Georgia. This contract opportunity with permanent potential is ideal for someone who combines strong customer care skills with technical troubleshooting ability and can thrive in a fast-moving, performance-focused environment. In this role, you will handle customer inquiries, resolve product and service concerns, and provide clear guidance that builds confidence and loyalty. The position requires professionalism, accuracy in documentation, and a proactive approach to solving problems.</p><p><br></p><p>Responsibilities:</p><p>• Assist customers by phone and other support channels, addressing service questions and resolving technical issues with professionalism and urgency.</p><p>• Investigate reported problems thoroughly, identify practical solutions, and close cases within established quality and productivity expectations.</p><p>• Record customer conversations, case details, and follow-up actions accurately in internal platforms such as Salesforce and related support systems.</p><p>• Route complex or unresolved matters to the appropriate internal teams to ensure timely and effective resolution.</p><p>• Explain product features, service options, and troubleshooting steps in a clear manner that helps customers use solutions successfully.</p><p>• Deliver a positive support experience that strengthens customer satisfaction, retention, and ongoing engagement.</p><p>• Manage multiple customer interactions at once while maintaining attention to detail in a high-volume contact center setting.</p>
<p><strong>Make an impact with a finance company located in West Des Moines, IA!</strong> Robert Half is partnering to find candidates looking for a contract to hire customer service opportunity. These candidates must be detail-oriented, customer-focused professional looking to help customers navigate insurance-related questions while providing a seamless service experience. <strong>CANDIDATES MUST BE LOCATED AROUND THE DES MOINES METRO. </strong></p><p><br></p><p>Responsibilities:</p><p><br></p><p>🔹 Serve as a trusted point of contact for customers, delivering friendly and professional support by phone and email</p><p>🔹 Investigate account and policy inquiries, helping customers find answers and solutions efficiently</p><p>🔹 Update customer records, process information changes, and maintain accurate documentation</p><p>🔹 Utilize multiple systems and resources to research issues and provide timely resolutions</p><p>🔹 Stay on top of follow-ups, ensuring customer needs are addressed from start to finish</p><p>🔹 Support a variety of service requests while maintaining quality, accuracy, and responsiveness</p><p><br></p><p>📢 <strong>Ready to build your career with a company that values great customer service? Apply today through the Robert Half website or call 515.706.4974.</strong></p>
<p>We are looking for a Customer Service Representative to support member interactions for a Contract position in Dublin, California. This role is ideal for someone who enjoys delivering attentive service, resolving questions efficiently, and creating a positive experience across phone and in-person interactions. The position requires strong communication, sound judgment, and the ability to document details accurately while managing a steady volume of inquiries. Experience in a call center as well as experience working within the dental industry or insurance industry is strongly preferred.</p><p><br></p><p>Customer Service Representative Responsibilities:</p><p>• Deliver responsive support to members by phone and in person, ensuring each interaction is handled professionally and courteously.</p><p>• Assess customer concerns, gather the right details, and provide clear, accurate answers or practical next steps.</p><p>• Assist walk-in members with health and welfare-related questions, offering service that is helpful, respectful, and efficient.</p><p>• Record conversations, inquiries, and outcomes thoroughly to maintain accurate service documentation.</p><p>• Manage inbound call activity effectively to help maintain a high answer-rate standard for the team.</p><p>• Recognize situations that require additional attention and route complex or sensitive matters to a supervisor promptly.</p><p>• Complete administrative and service-related support tasks assigned by leadership to help daily operations run smoothly.</p><p><br></p><p>If you are interested in this Customer Service Representative role, please apply today.</p>
<p>We are looking for a bilingual Vietnamese and English Customer Service Representative to support members with pharmacy benefit questions and service needs in Westminster, California. This Contract position is ideal for someone who enjoys helping people over the phone, resolving issues with care, and maintaining accurate records in a fast-paced healthcare environment. The person in this role will serve as a key point of contact for pharmacy-related concerns while working closely with internal teams to deliver responsive, compliant member support.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound member and prospective member inquiries related to pharmacy benefits, coverage details, and general service questions.</p><p>• Coordinate with network pharmacies to help members address refill needs and related access issues when additional support is required.</p><p>• Escalate clinical questions or sensitive medication concerns to the appropriate clinical leaders for timely review and follow-up.</p><p>• Partner with internal quality and performance teams to support programs focused on improving medication adherence outcomes.</p><p>• Participate in outbound calling initiatives assigned by leadership to strengthen member engagement and service delivery goals.</p><p>• Follow established procedures, reference materials, and operational guidelines to handle requests accurately and efficiently while identifying workflow concerns to management.</p><p>• Maintain complete and accurate documentation of member interactions, actions taken, and required forms within designated systems according to department standards.</p><p>• Attend team meetings, training sessions, and coaching activities, and apply feedback to improve service quality and performance.</p><p>• Adhere to all applicable federal, state, and organizational compliance requirements related to health plan operations.</p><p>• Perform additional customer service and administrative duties as needed to support department objectives.</p>
We are looking for a Customer Service Representative to support members with pharmacy benefit questions and service needs for a Contract position based in Westminster, California. In this role, you will deliver responsive assistance by phone, help coordinate refill-related requests with network pharmacies, and ensure each interaction is documented accurately. This opportunity is well suited for someone who thrives in a call center setting, communicates clearly, and can balance service excellence with regulatory compliance.<br><br>Responsibilities:<br>• Respond to incoming member and prospective member inquiries related to pharmacy benefits, coverage, and general service support.<br>• Assist with prescription refill coordination by working with network pharmacies when additional support is needed.<br>• Escalate clinical questions or sensitive medication-related concerns to the appropriate clinical leadership team.<br>• Partner with internal teams focused on medication adherence initiatives to support quality and member engagement goals.<br>• Participate in outbound and inbound calling campaigns assigned by leadership to enhance the overall member experience.<br>• Record member interactions thoroughly in designated systems, including actions taken, follow-up needs, and required forms.<br>• Follow established workflows, job aids, and operating procedures while identifying opportunities to improve efficiency and service quality.<br>• Maintain compliance with applicable federal, state, and organizational requirements governing health plan operations.<br>• Engage constructively in coaching, training sessions, and team meetings to strengthen performance and service delivery.<br>• Provide additional administrative or service-related support as assigned by management.
<p>We are looking for a Bilingual Korean/English Customer Service Representative to join a healthcare organization in Westminster, California on a Contract basis. This role supports members and prospective members by addressing pharmacy benefit questions, coordinating service needs, and delivering a high standard of assistance across phone-based interactions. The ideal candidate brings strong call center experience, accurate documentation skills, and a service-focused approach in a regulated healthcare environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound member and prospective member inquiries related to pharmacy benefits, providing clear and accurate guidance.</p><p>• Coordinate refill support with participating pharmacies when members need assistance completing the process.</p><p>• Escalate medication-related or clinical issues to appropriate clinical leaders to ensure timely follow-up.</p><p>• Partner with internal performance and service teams to encourage medication adherence and support member outcomes.</p><p>• Take part in outbound and inbound calling initiatives assigned by leadership to improve member engagement and service delivery.</p><p>• Record each interaction thoroughly in the appropriate systems, including actions taken and any required follow-up steps.</p><p>• Adhere to established workflows, departmental procedures, and job aids while identifying opportunities to improve efficiency.</p><p>• Maintain compliance with applicable federal and state regulations as well as internal operational standards.</p><p>• Participate in training sessions, team meetings, and a feedback-driven environment focused on continuous improvement.</p><p>• Support additional service-related tasks and projects as needed by management.</p>
<p><strong>Job Summary</strong></p><p> We are seeking a professional, dependable, and customer-focused <strong>Customer Service Representative</strong> to join our call center team in <strong>Wilmington, Delaware</strong>. This is a fully onsite role requiring attendance <strong>5 days per week</strong>. The ideal candidate will have strong communication skills, a positive attitude, and the ability to handle a high volume of inbound and outbound calls while providing excellent service to customers.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound and outbound customer calls in a professional and courteous manner.</li><li>Respond to customer inquiries regarding products, services, account information, billing, or general support needs.</li><li>Resolve customer issues efficiently and accurately while maintaining a high level of customer satisfaction.</li><li>Document customer interactions, concerns, and resolutions in the appropriate systems.</li><li>Escalate complex issues to supervisors or other departments as needed.</li><li>Follow call center procedures, scripts, and quality standards.</li><li>Meet performance goals related to call volume, response time, accuracy, and customer service.</li><li>Assist with follow-up calls, emails, or other communications as required.</li><li>Maintain up-to-date knowledge of company products, services, and policies.</li><li>Collaborate with team members and leadership to support overall service goals.</li></ul><p><strong> </strong></p>
<p>We are seeking a customer-focused <strong>Customer Service Representative</strong> to support a high-volume call center environment. The ideal candidate will have strong communication skills, the ability to handle a large volume of inbound and outbound calls, and a commitment to delivering excellent service while resolving customer inquiries efficiently.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound customer calls in a high-volume call center setting.</li><li>Respond to customer inquiries related to products, services, orders, accounts, or general support needs.</li><li>Resolve customer concerns professionally and escalate more complex issues as needed.</li><li>Accurately document customer interactions, updates, and resolutions in internal systems.</li><li>Maintain service quality standards, response times, and call handling expectations.</li><li>Collaborate with internal departments to support timely issue resolution.</li><li>Assist with additional customer support and administrative tasks as assigned.</li></ul><p><br></p>
<p>Our client is seeking a dependable Customer Service Representative for a 3-month contract assignment. This role will focus on providing excellent customer support while also assisting with dispatching and scheduling duties. The ideal candidate is organized, detail-oriented, and comfortable handling a high volume of calls and coordination tasks in a fast-paced environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Answer incoming customer calls, emails, and service requests in a professional and timely manner</li><li>Provide accurate information regarding services, orders, appointments, and account updates</li><li>Schedule, coordinate, and dispatch service calls or field staff based on business needs</li><li>Communicate with technicians, drivers, or internal teams regarding schedules and customer updates</li><li>Monitor service status and follow up on delays, changes, or customer concerns</li><li>Enter and maintain accurate customer, scheduling, and dispatch records in company systems</li><li>Resolve routine customer issues and escalate more complex concerns as needed</li><li>Support general administrative tasks related to service coordination and customer communication</li></ul><p><br></p>
<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>
<p>Customer Care Representative - Mortgage Services</p><p>📍 <strong>Location:</strong> Tempe, AZ (100% On-Site)</p><p>💲 <strong>Pay:</strong> $20.00/hour</p><p>📝 <strong>Employment Type:</strong> Contract-to-Hire</p><p>🏢 <strong>Industry:</strong> Mortgage & Financial Services</p><p><br></p><p><strong>Start Your Career in Financial Services</strong></p><p>Robert Half is partnering with a growing national mortgage company to hire <strong>Customer Care Representatives</strong> in Tempe, AZ.</p><p><br></p><p>This is an excellent entry-level opportunity for individuals who enjoy helping customers, learning new skills, and building a long-term career. No mortgage experience is required. You'll receive paid training, ongoing coaching, and opportunities for advancement within a stable and growing organization.</p><p><br></p><p>Why Join Us?</p><p>✅ Paid training provided</p><p>✅ No mortgage industry experience required</p><p>✅ Full-time, consistent schedule</p><p>✅ Supportive team environment with coaching and development</p><p>✅ Career growth opportunities in the financial services industry</p><p>✅ Potential for permanent employment and excellent company benefits</p><p> </p><p>What You'll Do</p><p>As a <strong>Customer Care Representative</strong>, you'll assist mortgage customers through both inbound and outbound phone calls.</p><p><br></p><p>Responsibilities include:</p><ul><li>Answer customer questions regarding mortgage payments, escrow accounts, and loan information</li><li>Make outbound calls to customers regarding missed or past-due payments</li><li>Provide professional, empathetic, and solution-focused customer service</li><li>Accurately document customer interactions in company systems</li><li>Follow company compliance, quality, and customer service standards</li><li>Participate in ongoing training and professional development programs</li></ul><p>Schedule</p><p>Full-Time | 40 Hours per Week</p><p><strong>Monday-Friday</strong></p><ul><li>Spring/Summer Hours: 9:00 AM - 6:00 PM</li><li>Fall/Winter Hours: 10:00 AM - 7:00 PM</li></ul><p><strong>Monthly Saturday Rotation</strong></p><ul><li>One half-day Saturday per month</li><li>Typical hours: 7:00 AM - 11:00 AM or 8:00 AM - 12:00 PM</li></ul>