<p>We are looking for a <strong><u>Bilingual</u></strong> Patient Access Specialist to support front-end patient access operations for a healthcare team in Chicago, Illinois. This Long-term Contract position focuses on creating a smooth patient experience by coordinating registration, scheduling, and insurance-related intake activities with accuracy and professionalism. The ideal candidate will be comfortable assisting patients directly, managing administrative details, and maintaining complete information within the EHR system.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and guide them through registration and intake steps while ensuring all required information is collected accurately.</p><p>• Coordinate appointment bookings, updates, and cancellations to help maintain an organized and efficient patient schedule.</p><p>• Review demographic and coverage details with patients and enter complete, accurate records into the EHR system.</p><p>• Verify medical insurance information prior to visits and communicate coverage-related issues or missing details when needed.</p><p>• Provide clear assistance to patients regarding forms, appointment procedures, and general access-related questions.</p><p>• Maintain patient records by updating registrations, confirming documentation, and resolving routine discrepancies in account information.</p><p>• Support daily patient registrar activities to help ensure timely check-in, check-out, and overall access workflow completion.</p>
We are looking for a Patient Access Specialist to support a healthcare team in Ohio. This Long-term Contract position plays an important role in creating a smooth experience for patients by preparing registration and coverage details ahead of scheduled care. The ideal candidate brings strong service skills, a high level of accuracy, and the ability to work effectively with patients, clinical teams, and insurance representatives.<br><br>Responsibilities:<br>• Prepare patient accounts in advance of visits by completing registration steps before scheduled services take place.<br>• Review and maintain demographic, insurance, and financial details to ensure patient records remain current and accurate.<br>• Secure required prior authorizations, pre-certifications, and related approvals from insurance carriers.<br>• Conduct coverage and eligibility checks to confirm financial clearance requirements are satisfied before appointments.<br>• Arrange patient appointments and enter scheduling information correctly into the appropriate management system.<br>• Explain registration needs, benefit-related information, and missing documentation requirements to patients in a clear and thorough manner.<br>• Partner with providers, office staff, and payers to address issues that could delay treatment or access to services.<br>• Protect confidential information and maintain complete records in alignment with healthcare privacy and organizational standards.<br>• Provide responsive and empathetic support to patients by answering questions and helping resolve concerns efficiently.
<p>This is on onsite position in Lewes, Delaware!</p><p>We are offering a long-term contract employment opportunity for a Patient Care Coordinator! This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.</p><p>Entry level applies are welcome!</p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are looking for a Patient Access Specialist to support patient intake and account setup for hospital services in Bangor, Maine. This Long-term Contract position focuses on creating an efficient, respectful registration experience while maintaining accurate records and meeting compliance standards. The ideal candidate will combine strong customer service skills with attention to detail to help patients, families, and care teams navigate the admissions and pre-registration process.</p><p><br></p><p>Available Schedules: </p><p>7am-7pm Friday, Saturday, Sunday</p><p> </p><p> 12pm -12am Thursday, Friday, Saturday</p><p><br></p><p>Responsibilities:</p><p>• Manage patient admissions, registration, and pre-registration activities for hospital services while ensuring complete and accurate account information.</p><p>• Gather and update demographic, insurance, and financial details through direct patient interaction as well as inbound and outbound calls before scheduled visits.</p><p>• Review physician orders, assign medical record numbers correctly, and perform documentation and compliance checks to support accurate account creation.</p><p>• Explain consent documents and patient-facing forms, obtain required signatures, and provide clear instructions related to treatment, coverage, and next steps.</p><p>• Verify insurance eligibility, enter benefit information into the system, and support clean claim submission through precise plan selection and data entry.</p><p>• Discuss patient financial responsibility, collect point-of-service payments and outstanding balances, and present available payment plan options when appropriate.</p><p>• Screen accounts for medical necessity requirements, issue applicable beneficiary notices and educational materials, and document distribution according to policy.</p><p>• Use auditing and reporting tools to identify account issues, correct errors, and provide timely accuracy data to Patient Access leadership.</p><p>• Deliver compassionate, service-focused support in every interaction while consistently following organizational policies, quality standards, and regulatory requirements.</p>
We are looking for a Patient Access Representative to join a healthcare team in Cambridge, Minnesota on a Contract basis. This position plays an important role in creating a smooth arrival experience for patients while supporting accurate registration, insurance validation, and financial clearance activities. The ideal candidate will bring strong communication skills, attention to detail, and the ability to manage administrative tasks efficiently in a fast-paced clinical setting.<br><br>Responsibilities:<br>• Welcome patients and visitors professionally, creating a positive and supportive front-desk experience.<br>• Complete patient intake by entering and updating demographic, insurance, and contact information with a high degree of accuracy.<br>• Confirm coverage details, eligibility, and benefit information to help prevent billing issues and delays in care.<br>• Collect copayments, deductibles, and other patient-responsible amounts in accordance with established procedures.<br>• Guide patients through available financial assistance options and support them with required application steps.<br>• Maintain registration records, forms, and signatures within Epic and other relevant systems to ensure complete documentation.<br>• Investigate and correct account discrepancies or registration errors to support clean claim submission and efficient follow-up.<br>• Coordinate appointment scheduling changes and updates when needed to support patient access operations.
<p>We are seeking an experienced Patient Access Representative with a preferred background in Radiology and Cardiology Imaging Scheduling to join our growing healthcare team. This role is responsible for coordinating complex imaging appointments, verifying insurance coverage and eligibility, obtaining required authorizations, and delivering exceptional customer service to patients, providers, and clinical staff.</p><p>The ideal candidate thrives in a fast-paced, high-volume environment, possesses strong knowledge of imaging workflows and scheduling protocols, and is highly proficient in <strong>Epic</strong>. This position requires excellent communication skills, attention to detail, and the ability to balance</p><p><br></p><p>Key Responsibilities</p><ul><li>Schedule radiology and cardiology imaging procedures in accordance with clinical protocols and provider requirements.</li><li>Manage high-volume inbound and outbound calls with patients, providers, and healthcare facilities.</li><li>Verify insurance eligibility, benefits, and coverage prior to scheduling services.</li><li>Obtain and track prior authorizations to ensure timely patient care and reimbursement.</li><li>Collect and review patient demographic, clinical, and financial information for accuracy.</li><li>Coordinate with physicians, clinical staff, and revenue cycle teams to resolve scheduling and authorization issues.</li><li>Educate patients regarding appointment preparation, financial responsibilities, and required documentation.</li><li>Maintain accurate patient records and documentation within Epic.</li><li>Adhere to HIPAA regulations and organizational policies regarding patient confidentiality.</li><li>Meet departmental productivity, quality, and customer service performance metrics.</li></ul><p><br></p>
<p>We are looking for a compassionate and organized Patient Access Specialist to support patient access operations in Roanoke, Virginia. This contract to hire opportunity is ideal for someone who enjoys helping patients, coordinating front-end administrative tasks, and contributing to a smooth experience in a busy healthcare setting. In this role, you will serve as a key point of contact for patients while handling registration, scheduling, insurance review, and payment-related activities with accuracy and professionalism. <strong>Must be available for rotating 12-hour shifts, including weekends, to be considered for the position - potential for daytime and overnight openings, flexibility preferred. </strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors professionally and help create a welcoming experience from arrival through check-in.</p><p>• Complete patient intake and registration tasks, ensuring demographic and account information is entered accurately and kept current.</p><p>• Review insurance coverage details and confirm eligibility to support timely and accurate patient access processes.</p><p>• Arrange, update, and confirm appointments while communicating clearly about scheduling changes or next steps.</p><p>• Receive co-payments and other patient payments, maintain accurate transaction records, and support daily balancing activities.</p><p>• Coordinate with clinical and administrative staff to keep patient movement efficient and reduce delays throughout the day.</p><p>• Respond to patient questions and concerns with empathy, resolving routine issues and directing more complex matters to the appropriate team.</p><p>• Follow privacy and confidentiality standards at all times to protect sensitive patient and organizational information.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewes, Delaware. This role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts.</p><p><br></p><p>Responsibilities:</p><p>• Answer and manage a multi-line phone system, ensuring the smooth flow of communication</p><p>• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally</p><p>• Execute data entry tasks, keeping patient records up-to-date and accurate</p><p>• Correspond via email, providing clear and concise information to patients and team members</p><p>• Utilize strong interpersonal skills to build rapport with patients and enhance their experience</p><p>• Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files</p><p>• Schedule appointments, ensuring a well-coordinated flow of patients</p><p>• Adapt to varied shifts, demonstrating flexibility and commitment</p><p>• Use your experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc., to enhance patient pacing and overall satisfaction.</p>
<p>We are looking for a Patient Service Representative to support front-end patient access activities for a healthcare organization. This Long-term Contract, possible contract to hire, position is 100% on site and focuses on preparing patients for upcoming visits by confirming key registration details, coordinating scheduling, and helping ensure coverage requirements are in place before services are delivered. The ideal candidate brings strong communication skills, attention to detail, and prior experience working with patient information, insurance verification, and authorization processes.</p><p><br></p><p>Responsibilities:</p><p>• Complete pre-service registration activities to help ensure patient accounts are ready before scheduled appointments or procedures.</p><p>• Review and confirm demographic, insurance, and other account details for accuracy within the practice management system.</p><p>• Arrange appointments and enter required visit information promptly to support efficient patient access workflows.</p><p>• Secure prior authorizations, referrals, or pre-certifications when payer guidelines require approval before treatment.</p><p>• Respond to inbound inquiries from patients and internal teams regarding scheduling, coverage, and registration matters.</p><p>• Support financial clearance efforts by identifying missing information and following up to resolve account issues before the date of service.</p><p>• Maintain accurate documentation of updates, verification results, and authorization activity within the appropriate systems.</p><p>• Collaborate with clinical, billing, and administrative teams to reduce delays and improve the patient intake experienc</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Roanoke, VA. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. This is a great opportunity if you've been looking to get your foot in the door in the healthcare field!</p><p> </p><p><strong>Responsibilities:</strong></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewes, DE. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. This is a great opportunity if you've been looking to get your foot in the door in the healthcare field!</p><p> </p><p><strong>Responsibilities:</strong></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p><p> </p><p> </p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. This is a great opportunity if you've been looking to get your foot in the door in the healthcare field! We also have roles available in Bangor!</p><p> </p><p><strong>Responsibilities:</strong></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are looking for a Patient Services Representative to support patient access operations in Roanoke, Virginia. This contract opportunity with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and keeping administrative tasks organized in a healthcare setting. In this role, you will guide patients through registration and scheduling processes while helping create an efficient and welcoming experience from arrival through follow-up.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors professionally and provide courteous assistance throughout the check-in process.</p><p>• Complete patient intake activities by entering and updating demographic, insurance, and account information accurately.</p><p>• Coordinate appointment scheduling, confirm upcoming visits, and assist with rescheduling when needed.</p><p>• Collect co-payments and other patient payments, then reconcile daily receipts according to office procedures.</p><p>• Respond to patient questions with empathy and escalate complex concerns to the appropriate team members.</p><p>• Partner with clinical and administrative staff to support efficient patient flow and timely service.</p><p>• Maintain confidentiality of patient information and follow all applicable privacy and compliance standards.</p>
<p>We are seeking experienced Patient Access Specialists to support an upcoming hospital go-live in downtown Seattle. This role will work onsite in an office setting and will focus heavily on patient eligibility and insurance verification.</p><p>Key Responsibilities:</p><ul><li>Contact patients and insurance companies to verify insurance coverage and eligibility</li><li>Confirm and update patient demographic and insurance information</li><li>Navigate Epic to review and document patient information</li><li>Resolve eligibility discrepancies and obtain missing information</li><li>Maintain accurate documentation while handling sensitive patient information</li><li>Support the Patient Access team during the hospital go-live and transition</li></ul><p><br></p><p>Schedule Options:</p><ul><li>Monday–Friday, 8:30 AM–4:30 PM</li><li>Four 10-hour shifts per week</li></ul><p><br></p>
<p>We are looking for a Spanish Bilingual Medical Front Desk Specialist to support a busy healthcare setting. This Long-term Contract position will serve as a key point of contact for patients, helping create a welcoming experience while keeping registration, scheduling, and front office activities organized and accurate. The role requires strong coordination skills, comfort working in a multi-specialty environment, and attention to detail when handling patient information, appointments, and payments.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients at the front desk, complete the arrival process, and create a courteous and detail-focused first impression.</p><p>• Arrange appointments for multiple service lines, including medical, behavioral health, optometry, and dental care, while maintaining accurate calendar availability.</p><p>• Enter and maintain patient demographic, guarantor, and insurance information in Epic applications such as Cadence, Prelude, and Wisdom.</p><p>• Review coverage details and complete front-end financial clearance tasks to support accurate billing and eligibility workflows.</p><p>• Receive co-pays and other patient payments, process transactions correctly, and complete daily cash balancing procedures.</p><p>• Assist patients with forms and required privacy-related documents, ensuring they receive appropriate information during registration.</p><p>• Coordinate support services such as interpreters and transportation when needed to help patients access care.</p><p>• Respond to incoming calls, address routine questions, manage reminder activity, and handle rescheduling requests through scheduling work queues.</p><p>• Work closely with clinical staff to monitor patient flow, resolve appointment discrepancies, and help keep operations running efficiently.</p><p>• Prepare and distribute routine operational and financial reports related to front desk activity and daily transactions.</p>
We are looking for a Patient Registration Supervisor to support a healthcare team in Sacramento, California through a Contract assignment. This on-site role will lead evening and overnight registration operations, guide front-line staff, and help maintain smooth patient access workflows in a hospital setting. The ideal candidate brings supervisory experience, sound judgment, and the ability to build strong working relationships across teams while keeping daily operations organized and responsive.<br><br>Responsibilities:<br>• Oversee evening and night-shift patient registration staff, providing direction, coverage support, and day-to-day leadership for approximately 20 team members.<br>• Serve as the on-call supervisor as needed, responding to operational issues and helping maintain continuity of service outside standard hours.<br>• Review and act on daily operational reports to monitor workflow, staffing needs, and service performance.<br>• Conduct regular rounding with team members to address questions, reinforce expectations, and support a consistent patient registration process.<br>• Lead daily team huddles to communicate priorities, share updates, and align staff on shift goals.<br>• Handle employee relations matters such as coaching, attendance concerns, performance follow-up, and coordination of disciplinary actions in partnership with leadership.<br>• Collaborate with ancillary and cross-functional hospital departments to resolve issues, improve communication, and support efficient patient flow.<br>• Assist with staff oversight activities related to scheduling, training support, and general operational coordination within the department.
<p>Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care. </p>
<p>We are looking for a Bilingual Spanish Patient Service Representative to support front-end patient access and administrative operations in Miami, Florida. This Long-term Contract position is ideal for someone who can deliver courteous service, manage registration and scheduling tasks, and keep billing and patient records accurate in a fast-paced healthcare setting. The person in this role will serve as a key point of contact for patients while helping maintain compliance, documentation quality, and smooth daily clinic workflow.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors professionally, providing responsive service that reflects established customer care standards in every interaction.</p><p>• Complete patient intake and registration activities while safeguarding confidential health and financial information.</p><p>• Perform financial screening, collect applicable payments, and enter fee details accurately into the appropriate records.</p><p>• Maintain daily logs, activity statistics, and supporting documentation to help track operational performance.</p><p>• Process billing for assigned providers and review entries to ensure charges are timely, complete, and aligned with organizational guidelines.</p><p>• Follow up with providers regarding unresolved encounters or outstanding charges to support accurate claim submission and account resolution.</p><p>• Coordinate with program managers regarding appointment activity, including missed visits, cancellations, and schedule updates.</p><p>• Contact patients to confirm upcoming appointments and assist with scheduling both new and return visits as needed.</p><p>• Verify Medicaid and other managed care coverage, support eligibility and enrollment-related processes, and complete disenrollment steps when required.</p><p>• Scan and index documents into patient charts, generate compliance-related reports, and share information about available organizational and community services with patients.</p>
We are looking for a Medical Front Desk Specialist to support patient-facing operations at a healthcare site in Saint Paul, Minnesota. This Long-term Contract opportunity is ideal for someone who brings strong administrative skills, a service-minded approach, and confidence working in a fast-paced clinical setting. In this role, you will help create a welcoming experience for patients while coordinating registration, scheduling, and accurate record maintenance through an electronic health record platform.<br><br>Responsibilities:<br>• Welcome patients and visitors professionally, providing helpful guidance and ensuring a positive front desk experience.<br>• Manage patient check-in and registration activities, confirming demographic details and collecting required information accurately.<br>• Coordinate appointment scheduling and make updates or changes as needed to support daily clinic operations.<br>• Answer and direct incoming calls on a multi-line phone system while responding to routine questions with professionalism and care.<br>• Verify insurance information and assist with resolving basic coverage or registration-related issues before appointments.<br>• Maintain patient documentation within the electronic health record system, ensuring records remain complete, accurate, and confidential.<br>• Address patient concerns at the front desk or by phone and escalate issues appropriately when additional support is needed.<br>• Support central registration functions across clinic locations while following established operational and privacy standards.<br>• Work assigned clinic hours, including one late evening shift each week, to meet patient access needs.
<p><strong>Position Summary</strong></p><p> Multi-physician practice is seeking a professional, compassionate, and detail-oriented <strong>Patient Service Representative</strong> to join our team in Newark, Delaware. This role serves as a key point of contact for patients and visitors, helping ensure a positive experience through excellent customer service, accurate registration, appointment scheduling, and administrative support. The ideal candidate is organized, patient-focused, and able to thrive in a fast-paced medical office environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet patients, visitors, and vendors in a courteous and professional manner.</li><li>Answer and direct incoming phone calls while providing excellent customer service.</li><li>Schedule, confirm, reschedule, and cancel patient appointments.</li><li>Register new patients and update demographic, insurance, and contact information in the system.</li><li>Verify insurance eligibility, obtain referrals or authorizations as needed, and collect copays.</li><li>Maintain accurate patient records and ensure all required documentation is completed.</li><li>Assist patients with forms, questions, and general office procedures.</li><li>Coordinate communication between patients, providers, clinical staff, and billing teams.</li><li>Handle check-in and check-out processes efficiently and accurately.</li><li>Maintain front desk organization and ensure patient confidentiality in accordance with HIPAA guidelines.</li><li>Support additional administrative tasks such as scanning, filing, faxing, and data entry.</li><li>Help resolve patient concerns or escalate issues appropriately to management.</li></ul><p><br></p>
We are looking for a Patient Access Scheduling Rep to support patient registration and appointment coordination for a Contract position in Ukiah, California. In this role, you will help patients move through the scheduling and clearance process by confirming coverage details, securing required approvals, and addressing barriers to access with professionalism and accuracy. This opportunity is ideal for someone who communicates clearly, handles confidential information responsibly, and can balance patient service with administrative precision in a healthcare setting.<br><br>Responsibilities:<br>• Coordinate patient appointments and registration activities by gathering needed information, confirming eligibility, and preparing accounts for scheduled services.<br>• Review medical and financial details to help secure authorizations, referrals, and other approvals required before care can be delivered.<br>• Respond to inbound calls from patients, providers, and internal teams, offering clear guidance on scheduling, documentation, and access-related questions.<br>• Maintain accurate records in databases and scheduling systems while ensuring all entries meet organizational procedures and privacy standards.<br>• Work with clinical and administrative partners to resolve access issues, remove scheduling obstacles, and support timely care delivery.<br>• Interpret established policies and departmental guidelines to determine next steps when patient access, coverage, or documentation concerns arise.<br>• Handle sensitive patient and insurance information with discretion while supporting compliance with healthcare regulations and internal standards.<br>• Assist with communication and coordination across departments to keep scheduled programs organized and patient information current.
<ul><li>Handled front desk duties checking in and outpatients.</li><li>Collecting co payments </li><li>Insurance verification</li><li>Answering phones voicemails and </li><li>Other duties as assigned</li></ul><p><br></p>
We are looking for a Patient Financial Access Facilitator to support front-end patient access activities for a healthcare organization in New Haven, Connecticut. This Contract position focuses on creating a smooth patient experience by managing registration, appointment coordination, and financial clearance with accuracy and professionalism. The ideal candidate will be comfortable working in a fast-paced setting, communicating clearly with patients and care teams, and ensuring insurance and billing details are captured correctly for each visit.<br><br>Responsibilities:<br>• Welcome patients and complete check-in and check-out activities while accurately entering and updating demographic, insurance, and account information.<br>• Coordinate new and existing patient appointments by matching visit type, provider, and timing with departmental guidelines and patient needs.<br>• Verify patient identity using established safety procedures and obtain required signatures, authorizations, and supporting documentation.<br>• Review insurance coverage and eligibility, record payer information correctly, and collect co-pays or outstanding balances in line with policy.<br>• Assist patients who need additional support, including those with language, hearing, or mobility needs, and help connect them with appropriate resources.<br>• Maintain complete and accurate visit documentation in scheduling and registration systems to support clean billing and timely service.<br>• Monitor wait lists or recall lists and help fill open appointment slots to improve access and scheduling efficiency.<br>• Work closely with clinical and administrative teams to resolve registration, scheduling, and insurance-related issues in a timely manner.
We are looking for a detail-oriented Patient Registration team member to join a healthcare team in Mount Vernon, Washington. This Long-term Contract position focuses on welcoming patients, coordinating registration activities, and supporting front-desk communication in a busy clinical environment. The role is ideal for someone who is organized, service-minded, and comfortable handling sensitive information with accuracy and care.<br><br>Responsibilities:<br>• Welcome patients and complete registration for outpatient appointments and emergency visits with accuracy and efficiency.<br>• Manage incoming calls through the main switchboard and direct inquiries to the appropriate departments or staff members.<br>• Communicate urgent announcements by paging emergency codes and other critical messages when needed.<br>• Update, verify, and maintain patient demographic and account information within registration systems.<br>• Provide courteous assistance to patients, families, and internal staff while addressing questions and resolving routine issues.<br>• Support scheduling, insurance-related intake steps, and other administrative tasks that help maintain smooth daily operations.<br>• Follow established healthcare procedures and privacy standards while working with confidential patient information.<br>• Contribute effectively in a high-volume setting and assist the team with additional front-office duties as required.
<p>We are seeking a detail-oriented and organized Medical Insurance Verification Specialist / Authorization Specialist to join our healthcare team. In this role, the Medical Insurance Verification Specialist / Authorization Specialist will verifying patient insurance coverage, obtaining prior authorizations, and ensuring accurate documentation to support timely billing and reimbursement. The ideal candidate has strong knowledge of insurance verification and authorization processes, excellent communication skills, and the ability to work efficiently in a fast-paced medical environment.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><ul><li>Verify patient insurance eligibility, benefits, and coverage prior to appointments, procedures, or treatment.</li><li>Obtain prior authorizations and pre-certifications from insurance carriers for medical services and procedures.</li><li>Review patient accounts for accuracy and completeness of insurance information.</li><li>Communicate with patients, providers, and insurance companies regarding authorization status, coverage details, and financial responsibility.</li><li>Follow up on pending, denied, or incomplete authorizations to ensure timely resolution. .</li><li>Maintain accurate and up-to-date records in the electronic medical record (EMR) and billing systems. Based on general knowledge.</li><li>Identify and resolve insurance-related issues that may delay patient care or reimbursement.</li><li>Ensure compliance with payer guidelines, internal procedures, and regulatory requirements.</li><li>Collaborate with front office, billing, and clinical teams to support smooth patient access and revenue cycle operations.</li></ul><p>This roles is remote in the CST/EST time zone. All equipment will be provided.</p>