999 Results for Help Desk Jobs in Html

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Help Desk/Desktop Support Analyst

Beloit, WI
onsite
Temporary to Hire
24.74 - 28.64 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to provide on-site technical support for end users in Wisconsin. This contract-to-permanent opportunity is ideal for someone who enjoys resolving day-to-day hardware and software issues, supporting walk-up requests, and keeping workstation environments running smoothly. The role calls for a hands-on, detail-oriented individual who can balance customer service with strong troubleshooting skills across desktop systems, printers, and core Microsoft technologies. Responsibilities: • Deliver in-person technical assistance for employees by addressing walk-up support needs and resolving desktop-related issues in a timely manner. • Diagnose and correct hardware, software, and operating system problems across Windows-based computers and peripheral devices. • Prepare, configure, and deploy desktop and laptop systems for new and existing users, including imaging and workstation setup. • Support Zebra printer functionality by identifying issues, troubleshooting problems, and coordinating solutions to minimize downtime. • Manage incoming service desk requests, document work performed, and provide updates through the ticketing process. • Administer basic user account and access tasks within Active Directory as part of end-user support activities. • Assist with Microsoft Office 365 support by resolving common application, access, and configuration concerns. • Maintain organized workstation standards and ensure devices are properly configured for business use.
2026-10-27T13:34:07Z

Help Desk/Desktop Support Analyst

Santa Barbara, CA
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users in Santa Barbara, California. This Long-term Contract opportunity is ideal for someone who is comfortable resolving day-to-day desktop issues, supporting Microsoft Windows environments, and delivering dependable customer service. The role focuses on troubleshooting hardware and software concerns, managing user access, and ensuring service requests are handled accurately and efficiently. Responsibilities: • Provide front-line technical assistance for desktop, laptop, and basic system issues reported by end users. • Diagnose and resolve problems related to Microsoft Windows 10 and other Windows-based environments in a timely manner. • Manage user account support tasks within Active Directory, including access updates and routine maintenance. • Respond to and track service desk tickets, ensuring incidents and requests are documented and followed through to completion. • Support installation, configuration, and troubleshooting of standard desktop applications and workstation setups. • Escalate complex technical issues when needed while maintaining clear communication with users and internal support teams. • Perform basic troubleshooting for hardware, software, login, and connectivity issues to minimize user downtime.
2026-10-28T20:48:44Z

Help Desk/Desktop Support Analyst

Raleigh, NC
remote
Temporary / Contract
17.41 - 20.16 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a contract team supporting customers. In this role, you will serve as an early point of contact for technical issues, helping users resolve problems related to Windows-based systems, peripherals, point-of-sale equipment, and related support tools. This opportunity is well suited for someone who communicates clearly, stays organized in a ticket-driven environment, and enjoys delivering dependable customer service in a fast-paced support setting. Responsibilities: • Respond to incoming support requests from customers and provide timely assistance by phone, remote tools, and ticketing systems. • Document new incidents thoroughly, update existing cases with clear notes, and maintain accurate records throughout the support process. • Troubleshoot issues involving Windows 10 devices, desktop applications, scanners, registers, and other end-user hardware or software. • Prioritize and triage service desk requests based on urgency, business impact, and established support procedures. • Guide users through problem resolution steps while setting clear expectations and delivering a consistent customer experience. • Escalate more complex technical concerns when needed and collaborate with team members to drive issues toward resolution. • Participate in onboarding and training activities to learn support workflows, product environments, and customer interaction standards. • Support a high volume of front-line requests as the team addresses increased ticket demand and ongoing service needs.
2026-10-28T20:28:44Z

Help Desk/Desktop Support Analyst

Wauwatosa, WI
onsite
Temporary / Contract
29.45 - 34.10 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on and remote technical support for employees in Wauwatosa, Wisconsin. This is a Contract position for a detail-oriented individual who can resolve Tier 2 issues across hardware, software, and workplace technology while delivering a strong customer service experience. The ideal candidate will help keep end-user systems operating effectively, contribute to IT initiatives, and support reliable day-to-day service delivery across the organization. Responsibilities: • Provide Tier 2 support for end users by diagnosing and resolving moderately complex issues involving desktops, laptops, operating systems, applications, and related IT equipment. • Respond to service requests through established ticketing processes, prioritize incidents appropriately, and coordinate with other technical teams to drive timely resolution. • Prepare, configure, and deploy user devices and support system setup activities to maintain consistent performance and minimize service interruptions. • Monitor the health and functionality of end-user technology and take corrective action to restore stable operations when problems arise. • Develop and update support guides, knowledge articles, and troubleshooting documentation to improve service continuity and assist future issue resolution. • Participate in IT projects by organizing assigned support tasks, collaborating with stakeholders, and helping ensure successful implementation outcomes. • Assist with technology purchasing activities when needed, including supporting requests for hardware, software, or related IT resources. • Work across internal and external support partners to ensure smooth delivery of IT services in a large-scale business environment.
2026-10-28T21:38:42Z

Desktop Support /Service Desk Analyst|Cloud IT Support - FTE

Des Moines, IA
onsite
Permanent / Full Time
65000.00 - 75000.00 USD / Yearly
TITLE: CLOUD IT SUPPORT SPECIALIST – TIER 1 – 3 - WORK EASTERN TIME ZONE HOURS. IMMEDIATE HIRE! IMMEDIATE INTERVIEW!LOCATION: 100% REMOTE OR HYBRID MUST BE A US CITIZEN / GREEN CARD HOLDER – NO H1B visa, No F1 No OPT status.Direct Hire PERM up to $75K PLUS OVERTIME + BENEFITS!At least 2 years of PROFESSIONAL experience. College experience only won’t be considered.PERKS: Company is migrating to the CLOUD! HUGE OPPORTUNITY TO GAIN CLOUD EXPERIENCEDo you love helping others & solving tech challenges?Are you an IT Support Analyst who thrives on delivering exceptional IT support?We're searching for a dedicated Cloud Help Desk Specialist ready for a long-term role with a Mid company focused on Help Desk, Break/Fix, & Desktop Support!WHITE GLOVE EXECUTIVE LEVEL EXPERIENCEMUST HAVE ULTRA SHARP PROFESSIONAL COMMUNICATION!Azure, Intune, M365/ O365Only apply if you have positive attitudes, strong work ethics, and someone with the patience to make technology approachable for everyone with non-technical, high work volume users!What You Will Do:Your day-to-day will include:<ul><li>Tier 1 – Tier 3, + Desktop Support, hand holding a User Base in a small 3 person team as primary Help Desk Support</li><li>MUST HAVE ULTRA SHARP PROFESSIONAL COMMUNICATION!</li><li>MUST HAVE GOOGLE WORKSPACE EXPERIENE !!</li><li>Cloud, Intune, AutoPilot, M365 / O365 / Active Directory</li><li>Mac & Windows Support</li><li>Google Workspace experience is REQUIRED</li><li>Laptop Imaging & Automation! Volume laptop rollouts</li><li>Hardware troubleshooting for desktops, laptops, printers, conference room, Zoom / Teams support</li><li>Ticketing Management System experience</li><li>Resolving High Volume of tickets</li><li>Hybrid Active Directory: Password resets, account unlocks, access management</li></ul>Must-Haves<ul><li>1+ year professional experience</li><li>MUST HAVE ULTRA SHARP PROFESSIONAL COMMUNICATION!</li><li>Tier 1 – Tier 3 Help Desk experience</li><li>Google Workspace - Google Platform support experience</li><li>Solid Hardware & Software troubleshooting skills</li><li>Citrix</li><li>M365 & Azure</li></ul>Soft Skills That Make You Stand Apart<ul><li>A problem-solver with a can-do attitude</li><li>PROFESSIONAL COMMUNICATION SKILLS !!</li></ul>If you're excited to troubleshoot, and expand your IT Support skills with a prestigious company, don't wait—apply today.This is a full-time salaried Cloud Help Desk Specialist PERM up to $75K PLUS bonus + BENEFITS!For immediate & confidential consideration for IT SUPPORT SPECIALIST, contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. My DIRECT EMAIL address is on my LinkedIN profile. Or you can ONE CLICK APPLY.
2026-10-06T21:24:04Z

Help Desk/Desktop Support Analyst

Monrovia, CA
onsite
Temporary / Contract
33.25 - 38.50 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in California. This Long-term Contract position supports a high-tech organization in the pharm/biotech sector, with a focus on delivering responsive desktop support, account administration, and device readiness in a Windows-based environment. The role is ideal for someone who combines strong troubleshooting ability with effective communication and a customer-first approach. Responsibilities: • Deliver first- and second-level support for desktop, laptop, and workplace technology issues, resolving user requests efficiently and professionally. • Administer Microsoft 365 services and user accounts, assisting with access, configuration, and day-to-day platform support. • Manage Active Directory tasks such as account updates, permissions coordination, and basic identity-related troubleshooting. • Prepare, configure, and deploy laptops and other end-user devices to support new hires, replacements, and refresh activities. • Support onboarding and offboarding activities by setting up or removing accounts, devices, and access in alignment with internal procedures. • Troubleshoot hardware and software problems across Windows 10 environments, documenting work performed through service desk ticketing tools. • Provide support for identity and access management processes, escalating more complex issues to specialized IT teams when needed. • Partner with infrastructure and application teams to route unresolved incidents appropriately and maintain a high standard of white-glove end-user service.
2026-10-28T20:48:44Z

Help Desk/Desktop Support Analyst

Bonita Springs, FL
onsite
Temporary to Hire
- USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a rental and leasing services organization in Cape Coral, Florida in a contract-to-permanent capacity. This role is suited for a service-oriented IT specialist who can resolve end-user issues efficiently, communicate clearly with employees at all levels, and maintain strong documentation throughout the support process. The position will play a key part in delivering dependable technical assistance, improving the user experience, and supporting day-to-day service desk operations. Responsibilities:• Deliver responsive technical support to employees across the organization, including executive leadership, while maintaining a high standard of service.• Investigate incidents by asking targeted diagnostic questions, identifying underlying causes, and working toward timely resolution of hardware, software, and access-related problems.• Support business applications and core IT environments by addressing user requests, troubleshooting system issues, and providing practical solutions whenever possible.• Record each support interaction with clear, accurate ticket notes so that issue history, actions taken, and outcomes are fully documented.• Translate technical information into straightforward guidance that end users can easily follow when learning systems, tools, or updated procedures.• Participate in user and business testing activities to build familiarity with upcoming enhancements and help prepare for successful adoption.• Share recurring issues, service trends, and improvement opportunities with service desk leadership to strengthen overall support performance.• Assist with operational reporting and daily metric tracking while ensuring requests are handled within established service level expectations.
2026-09-28T14:43:47Z

Help Desk/Desktop Support Analyst

Salinas, CA
onsite
Temporary / Contract
28.50 - 30.00 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Salinas, California. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and access issues while delivering responsive customer service. The role focuses on supporting Microsoft Windows environments, handling service desk requests, and keeping employees productive through timely troubleshooting and issue resolution. Responsibilities: • Provide front-line technical assistance for desktop, laptop, and peripheral issues reported by end users. • Respond to service desk requests, document work performed, and follow through to ensure problems are fully resolved. • Troubleshoot Microsoft Windows 10 and related system issues to restore normal user operations quickly. • Support account access needs, including user setup, password assistance, and permissions work within Active Directory. • Diagnose and resolve basic software, hardware, and connectivity problems using established support procedures. • Escalate more complex incidents when needed and collaborate with other IT team members to reach timely solutions. • Install, configure, and maintain standard workstation applications and system settings in a Windows environment.
2026-10-12T15:24:11Z

Help Desk/Desktop Support Analyst

Wilmington Nt, DE
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for end users in Wilmington, Delaware. This Long-term Contract position focuses on resolving day-to-day hardware, software, and operating system issues while delivering a positive support experience. The role is ideal for someone who can diagnose common technical problems efficiently, manage service requests with care, and support a stable Microsoft Windows environment. Responsibilities: • Provide front-line technical support for desktop, laptop, and Windows-related issues reported by end users. • Investigate and resolve service desk tickets promptly, ensuring accurate updates and clear communication throughout the support process. • Support user account access and directory-related tasks within Active Directory, including routine administration and troubleshooting. • Diagnose basic hardware, software, and operating system problems and apply practical solutions to restore productivity. • Maintain and support Microsoft Windows 10 devices to ensure reliable performance across the user environment. • Document incidents, resolutions, and recurring issues to improve service quality and knowledge sharing. • Escalate more complex technical matters when necessary while coordinating effectively with other support teams.
2026-10-29T14:44:09Z

Help Desk/Desktop Support Analyst

Minneapolis, MN
onsite
Temporary / Contract
25.65 - 27.50 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users. This position focuses on resolving day-to-day hardware, software, and access issues while delivering a detail-oriented support experience. The ideal candidate will be comfortable working with Microsoft Windows environments, handling service desk requests, and troubleshooting desktop-related problems efficiently. Responsibilities:• Respond to incoming support requests and manage service desk tickets through resolution in a timely manner.• Diagnose and resolve desktop, laptop, and peripheral issues affecting end-user productivity.• Provide hands-on support for Microsoft Windows and Windows 10 systems, including routine issue resolution and user assistance.• Support account access tasks within Active Directory, such as password resets, account updates, and basic user administration.• Troubleshoot common software, hardware, and connectivity problems using a structured support approach.• Document incidents, solutions, and recurring issues clearly to improve service desk knowledge and support consistency.
2026-10-16T12:08:45Z

Help Desk/Desktop Support Analyst

North Yarmouth, ME
remote
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a client-focused Help Desk/Desktop Support Analyst to support software onboarding, user education, and implementation activities for customers in the local area. This Long-term Contract position is fully remote, though candidates should be based near the local area. In this role, you will work closely with clients to understand operational needs, guide successful adoption of software solutions, and provide clear training and support that drives effective day-to-day system use. Responsibilities: • Lead client onboarding efforts by coordinating implementation activities and preparing users for successful software adoption. • Deliver engaging training sessions, virtual workshops, and instructional presentations tailored to end users and stakeholders. • Assess business workflows and identify practical ways to improve system usage, efficiency, and overall user experience. • Gather and document functional and technical needs related to interfaces, reporting, forms, configurations, and process updates. • Act as a key point of communication between clients and internal technical teams, converting complex concepts into clear guidance. • Create and maintain user-facing materials such as reference guides, training content, documentation, and best-practice resources. • Monitor project timelines, issue resolution, and milestone completion to help keep implementation efforts on track. • Partner with testing and quality teams to support validation activities and contribute to continuous application improvement. • Communicate emerging risks, scheduling changes, and implementation concerns to stakeholders in a timely and thorough manner.
2026-10-27T17:44:08Z

Part Time IT Support

Phoenix, AZ
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Phoenix, Arizona. This is a Part Time (16 hours) Contract position focused on resolving day-to-day hardware, software, and access issues while delivering responsive service in a Windows-based environment. The ideal candidate is comfortable troubleshooting desktop problems, managing user accounts, and keeping support requests organized through a ticketing system. Responsibilities:• Provide front-line assistance for desktop, laptop, and general workstation issues affecting end users.• Diagnose and resolve problems related to Microsoft Windows environments, including Windows 10 systems.• Administer user access and account updates within Active Directory to support daily business operations.• Record, prioritize, and follow through on service desk requests to ensure timely issue resolution.• Perform basic troubleshooting for software, hardware, and connectivity concerns escalated by employees.• Set up, configure, and maintain end-user devices to support productivity and system reliability.
2026-10-27T22:28:44Z

Help Desk Manager

the Woodlands, TX
onsite
Permanent / Full Time
120000.00 - 130000.00 USD / Yearly
We are looking for an experienced Help Desk Manager to lead daily support operations and deliver a high-quality IT service experience for end users in The Woodlands, Texas. This role oversees ticket management, team performance, and hands-on support activities while helping maintain reliable access to core systems and user services. The ideal candidate brings strong leadership, sound technical judgment, and a practical approach to improving service desk processes and support outcomes. Responsibilities: • Direct day-to-day help desk operations, ensuring support requests are prioritized, assigned, and resolved within established service expectations. • Guide and support service desk and deskside support staff, providing coaching, performance oversight, and clear direction on incident handling. • Monitor ticket queues and service metrics to identify trends, remove bottlenecks, and improve overall response and resolution times. • Oversee user account administration and access-related support activities within Active Directory, including troubleshooting authentication and permission issues. • Coordinate escalation management for complex technical problems and work closely with internal teams to drive timely resolution. • Maintain and refine ITSM processes for incidents, requests, and service delivery to strengthen consistency and user satisfaction. • Provide hands-on assistance with deskside support needs when required, including diagnosing hardware, software, and end-user issues. • Prepare operational reports and communicate service performance, recurring issues, and improvement opportunities to leadership.
2026-10-07T16:28:49Z

Help Desk/Desktop Support Analyst

Fishers, IN
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Indiana. This short-term (60 days) contract position is ideal for someone with strong Microsoft Windows troubleshooting skills who can resolve day-to-day desktop, account, and ticket-based support issues efficiently. The role focuses on delivering responsive service, maintaining user access, and ensuring a reliable computing environment. Responsibilities:• Provide first-line and desktop support for hardware, software, and Windows-related issues reported by employees.• Diagnose technical problems, identify root causes, and complete timely resolutions for routine and moderately complex support requests.• Manage incoming service desk tickets, document troubleshooting steps, and keep issue records accurate and up to date.• Support user account administration tasks, including password resets, access changes, and directory updates within Active Directory.• Install, configure, and maintain Windows 10 systems, standard desktop applications, and peripheral devices.• Escalate unresolved incidents when needed and work with other technical teams to ensure issues are fully addressed.• Deliver attentive end-user assistance in person, by phone, or through remote support tools while maintaining a high level of customer service.
2026-10-15T12:23:43Z

Help Desk/Desktop Support Analyst

York, PA
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a team in Pennsylvania in a contract-to-permanent capacity. This position focuses on delivering hands-on technical support for end-user devices, business applications, and workplace technology across an active operational environment. The ideal candidate is comfortable resolving desktop and laptop issues, supporting Microsoft tools and mobile devices, and providing responsive service to employees while maintaining accurate support records. Responsibilities: • Provide day-to-day technical support for desktops, laptops, printers, projectors, and other end-user hardware across the site. • Set up, update, and maintain workstation configurations so systems remain aligned with approved software versions and operational standards. • Record, manage, and close support incidents through ServiceNow while keeping detailed notes on troubleshooting steps and outcomes. • Assist employees with Microsoft 365 tools, including Outlook, Office applications, and OneDrive, as well as Android and Apple mobile devices. • Track equipment inventory and document device changes such as installations, relocations, and removals using established change management practices. • Guide users on effective use of workstations, software applications, and the local network environment through informal training and support. • Troubleshoot issues affecting shop floor machines and related systems, with role-specific training provided as needed. • Support additional business applications and software platforms as operational needs evolve. • Move throughout office and production areas regularly, including climbing stairs and walking the shop floor multiple times during the day to deliver on-site assistance.
2026-10-15T14:18:44Z

Desktop Support Technician

Delray Beach, FL
remote
Temporary / Contract
- USD / Hourly
We’re looking for a Desktop Support Technician who enjoys helping people, solving technical issues, and making sure employees have the tools they need to be successful. In this role, you’ll support day-to-day desktop operations, including imaging devices, setting up workstations, deploying Windows 11, and assisting users with hardware, software, and mobile device support.This is a great opportunity for someone who likes hands-on IT support, has strong customer service skills, and is comfortable supporting users in a fast-paced environment.What You’ll Be Doing<ul><li>Image, configure, and deploy desktops and laptops for new hires and existing employees</li><li>Set up workstations, including monitors, docking stations, peripherals, and connectivity</li><li>Install, configure, and troubleshoot Windows 11 devices</li><li>Provide support for Office 365 applications, including Outlook, Teams, and other common tools</li><li>Create, update, and manage user accounts and permissions in Active Directory</li><li>Support Microsoft Intune for mobile device management, device enrollment, and basic policy support</li><li>Assist with mobile device setup and troubleshooting for company-issued phones and tablets</li><li>Set up and support conference room technology, including displays, audio/video equipment, and meeting platforms</li><li>Troubleshoot desktop, laptop, printer, software, and peripheral issues</li><li>Provide both onsite and remote support with a strong focus on customer service</li><li>Maintain asset inventory, deployment records, and support documentation</li><li>Help with workstation refreshes, office moves, and other IT support projects as needed</li></ul>
2026-10-16T20:48:49Z

Help Desk Manager

Portland, ME
onsite
Temporary to Hire
43.54 - 50.41 USD / Hourly
We are looking for an experienced Help Desk Manager to lead end-user support and create a high-quality technology experience for employees in Portland, Maine. This contract-to-permanent position will oversee service desk operations, guide support staff, and strengthen processes that improve responsiveness, communication, and user satisfaction. The role is ideal for someone who combines technical depth with strong leadership and a service-oriented approach in a fast-moving, detail-oriented environment. Responsibilities: • Direct day-to-day support operations by coordinating ticket flow, setting priorities, managing escalations, and ensuring timely follow-through with users. • Track service performance through response targets, operational metrics, and reporting that supports consistent and measurable support delivery. • Act as the senior point of contact for urgent or complex technical problems, driving resolution for issues with broad business impact. • Lead and mentor help desk personnel while fostering a detail-oriented, user-centered support culture focused on accountability and service quality. • Manage external support partners and vendors to confirm expectations are met and support outcomes align with organizational standards. • Create and refine support documentation, knowledge materials, and standard procedures to improve consistency and team efficiency. • Support a broad range of technologies including Microsoft 365, Windows devices, mobile tools, remote access solutions, collaboration platforms, conferencing systems, multifunction devices, and key business applications. • Review ticket patterns and user feedback to identify recurring issues, recommend improvements, and increase overall technology adoption through training and communication. • Work with application owners and technical stakeholders on software rollouts, upgrades, testing, issue escalation, and post-implementation support, including platforms such as iManage where applicable.
2026-10-22T19:43:44Z

IT Support Specialist

San Deigo, CA
remote
Temporary / Contract
35.00 - 38.00 USD / Hourly
Robert Half is seeking an IT Support Analyst with hands-on experience supporting both Windows and macOS environments, including endpoint management through Microsoft Intune and Jamf Pro. This role will provide help desk and desktop support, manage device provisioning and application deployment, and maintain endpoint configurations across a mixed-device environment. Responsibilities<ul><li>Provide hands-on help desk and desktop support for Windows and Mac users.</li><li>Provision, configure, and deploy Windows computers and Mac devices.</li><li>Manage Windows endpoints using Microsoft Intune and Apple devices using Jamf Pro.</li><li>Package, deploy, update, and troubleshoot applications across both platforms.</li><li>Create and maintain device configuration profiles, policies, and security settings.</li><li>Manage endpoint enrollment, device inventory, and mobile device management (MDM).</li><li>Deploy and troubleshoot printers, hardware, operating systems, and software.</li></ul>
2026-10-09T22:28:49Z

Help Desk/Desktop Support Analyst

Seattle, WA
onsite
Temporary to Hire
35.00 - 40.00 USD / Hourly
Robert Half is seeking an IT Technician to support corporate food distribution company based in Seattle, WA. This role focuses on hands-on desktop support, hardware and software troubleshooting, Microsoft 365 administration, and network connectivity. The ideal candidate has strong technical troubleshooting skills, provides excellent customer service, and can work collaboratively with IT teams to maintain reliable systems and support daily business operations. Apply today! Duration: 3 months with potential to extend or convert Location: 100% Onsite – site-to-site mileage reimbursement- Travel required to various locations between Kent-Ballard, WA Schedule: Monday – Friday 7am to 4pm – must be flexible Key Responsibilities:<ul><li>Provide Level 1 and Level 2 desktop support to corporate, remote, and plant employees.</li><li>Troubleshoot hardware, software, operating system, and network connectivity issues.</li><li>Install, configure, upgrade, and maintain computers, peripherals, and software applications.</li><li>Support Microsoft 365, Active Directory, teleconferencing technology, and other business applications.</li><li>Monitor software updates and distributions to ensure systems remain current and operational.</li><li>Provide technical support through phone, email, video, in-person assistance, and remote connections.</li><li>Assist with IT system implementations, business technology projects, and ongoing system maintenance.</li><li>Document support requests, maintain technical records, and assist with inventory and supply ordering.</li><li>Identify opportunities to improve IT support processes and system performance.</li><li>Collaborate with IT team members to resolve technical issues and provide knowledge sharing and user training.</li></ul>
2026-10-19T23:48:43Z

Desktop Support Analyst

Ripon, WI
onsite
Temporary / Contract
25.00 - 28.00 USD / Hourly
We are seeking a customer-focused IT Support Specialist for a critical 4-month contract opportunity providing coverage for an established IT team. This role supports employees in both office and manufacturing environments, delivering hands-on technical assistance and remote support to users across the United States.The ideal candidate has at least 2 years of experience in end-user support, troubleshooting hardware and software issues, and providing excellent customer service. This is a hands-on role for someone who enjoys working directly with employees, resolving technical issues, and keeping day-to-day operations running smoothly.Key Responsibilities<ul><li>Provide Level 1 and basic Level 2 technical support to remote and onsite employees.</li><li>Troubleshoot and resolve issues involving PCs, laptops, printers, Microsoft 365, software applications, and peripheral devices.</li><li>Deploy, configure, image, and replace computers and other end-user devices.</li><li>Provide deskside support in both office and manufacturing environments, including support for devices connected to manufacturing equipment.</li><li>Respond to approximately 10–20 support tickets per day, depending on volume.</li><li>Document incidents, resolutions, and troubleshooting steps in the ticketing system.</li><li>Prioritize incoming requests and escalate complex issues to the appropriate IT team member.</li><li>Deliver professional, responsive customer service to employees with varying levels of technical expertise.</li><li>Assist with device installations, software setup, hardware replacements, and general end-user technology needs.</li></ul>Work Environment<ul><li>Location: Onsite in Ripon, Wisconsin</li><li>Duration: 4-month contract</li><li>Support Mix: Approximately 80% remote support and 20% deskside support</li><li>Environment: Approximately 1,200 employees supported nationally, including roughly 800 in Ripon</li><li>Daily Volume: Typically 10–20 support tickets, depending on business needs</li></ul>This is an excellent opportunity for a hands-on IT support professional who enjoys variety, working directly with end users, and making an immediate impact by keeping employees productive and technology running smoothly.
2026-10-26T17:58:43Z

Help Desk/Desktop Support Analyst

Staten Island, NY
onsite
Temporary / Contract
20.59 - 23.84 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues. Responsibilities: • Provide technical support to over 150 users across various networks and campuses. • Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices. • Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues. • Install, configure, and manage network devices to support organizational services. • Collaborate with external vendors to troubleshoot and resolve software and hardware challenges. • Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
2026-09-25T15:04:05Z

Desktop Support

Dallas, TX
remote
Temporary / Contract
27.00 - 32.00 USD / Hourly
We are seeking a Desktop Support Technician to provide onsite technical support for end users in a corporate environment. The ideal candidate will be responsible for troubleshooting hardware, software, and network-related issues, supporting Windows workstations, and ensuring timely resolution of technical problems while delivering excellent customer service. POSITION: Desktop Support TechnicianLOCATION: Dallas, TX (100% Onsite)DURATION: 6+ Month ContractRATE: $27-$32/HOUR
2026-10-09T19:48:41Z

Desktop Support Analyst

Valencia, CA
onsite
Temporary to Hire
24.54 - 28.41 USD / Hourly
We are looking for a Desktop Support Analyst to provide onsite Tier I technical support for end users in Fort Collins, Colorado. This contract opportunity is well suited for an early-career IT specialist who enjoys hands-on hardware work, solving day-to-day technical issues, and delivering responsive customer service. The position will begin with a strong focus on device preparation, workstation deployment, and equipment configuration, with room to grow into broader desktop and end-user support functions within an aerospace environment. Responsibilities:• Prepare and deploy desktops, laptops, monitors, docking stations, and related equipment for employee use.• Troubleshoot routine issues involving Windows-based workstations, peripheral devices, software applications, and basic network connectivity.• Set up and support Microsoft Teams-enabled meeting room technology, including diagnosing common operational problems.• Receive, track, and update technical support requests through the organization's ticket management system.• Assist with onboarding technology setup, workstation rollouts, and scheduled hardware replacement efforts.• Perform imaging, configuration, and readiness checks to ensure systems meet user and business requirements before delivery.• Handle common desktop support tasks such as software installation, password assistance, and basic user account support.• Escalate unresolved or higher-impact incidents to advanced support teams while maintaining clear documentation and communication.
2026-10-19T19:28:42Z

Desktop Support Technician

Jacksonville, FL
remote
Temporary to Hire
- USD / Hourly
Provide Tier 1-2-level support to end-users for desktop systems, troubleshooting hardware and software issues efficiently within SLA guidelines
2026-10-22T13:04:03Z

L2 Service Desk Analyst

Lombard, IL
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a dependable L2 Service Desk Analyst to support employees with a wide range of day-to-day technology needs in Illinois. This long-term contract position is ideal for someone who enjoys solving technical problems, delivering responsive service, and working directly with users across the business. The role calls for a hands-on, detail-oriented support specialist who can manage issues independently while maintaining a customer-focused approach. Responsibilities: • Handle escalated end-user incidents and service requests, driving issues through resolution with clear follow-up and ownership. • Provide technical assistance for Windows environments, Microsoft 365 applications, user account access, identity tools such as Active Directory and Entra ID, and common network connectivity problems. • Prepare, configure, deploy, and troubleshoot laptops and related workplace devices to support new and existing employees. • Inspect returned equipment, diagnose problems, perform basic refurbishment, and help maintain organized hardware inventory records. • Deliver attentive onsite and remote support to staff members, including leadership and other key users. • Work within a ticket-based support model, documenting work accurately and prioritizing requests based on urgency and business impact. • Join a shared after-hours on-call schedule to assist with urgent technical issues outside standard business hours. • Contribute to device rollouts, upgrades, and other technical implementation efforts as needed.
2026-10-27T14:38:45Z

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