967 Results for Help Desk Jobs in Html

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Tech Support Manager

Pittsburgh, PA
onsite
Permanent / Full Time
110000.00 - 125000.00 USD / Yearly
We are looking for a Tech Support Manager to provide hands-on technical support across both information technology and operational technology environments in Pittsburgh, Pennsylvania. This role will serve as a key onsite resource, helping maintain reliable user support, network connectivity, and core infrastructure while also supporting plant automation systems. The ideal candidate brings a practical troubleshooting mindset, strong desktop and systems knowledge, and the ability to work comfortably across both office and industrial technology settings. Responsibilities: • Deliver onsite technical assistance for end users, resolving hardware, software, and access-related issues in a timely manner. • Manage support requests and service tickets while ensuring consistent follow-up and clear communication with employees and stakeholders. • Maintain and troubleshoot desktop systems, laptops, and Windows 10 devices to keep daily operations running smoothly. • Support network connectivity and related infrastructure components, identifying issues and coordinating fixes to reduce downtime. • Administer Active Directory tasks such as user account management, permissions updates, and access support. • Provide deskside support for plant personnel and office staff, addressing technical concerns directly at the point of need. • Assist with operational technology systems, including automation platforms, SCADA-related environments, and other plant-facing control technologies. • Partner with site leadership and technical teams to strengthen local IT and OT support capabilities as automation needs expand.
2026-10-20T15:48:44Z

Workplace Experience Coordinator - Level 1

Los Angeles, CA
onsite
Temporary / Contract
23.00 - 26.50 USD / Hourly
We are looking for a Workplace Experience Coordinator - Level 1 to support daily front desk and workplace operations in Los Angeles, California. This is a Contract position with an initial 4-month term and the possibility of extension or conversion, ideal for someone who enjoys creating a welcoming and well-organized office environment. In this role, you will assist employees, visitors, and vendors while helping ensure workplace services run smoothly, safely, and efficiently. Responsibilities: • Deliver a detail-oriented and friendly experience for employees, guests, and other visitors by responding to questions and resolving routine service concerns. • Coordinate day-to-day workplace support activities such as mail and package handling, meeting room preparation, pantry upkeep, office supply distribution, and general office service requests. • Arrange and oversee onsite meetings and events, including preparing spaces, organizing requested furniture or equipment, and restoring rooms after use. • Submit, monitor, and follow up on janitorial and maintenance requests to help maintain a clean, functional, and organized workplace. • Work closely with external service providers and suppliers to support office needs and ensure requested goods or services are completed on time. • Apply building security practices and emergency response procedures, escalating issues promptly to protect the safety of everyone onsite. • Carry out assigned tasks according to established workplace procedures and communicate updates clearly with team members and management.
2026-11-05T23:43:44Z

Dispatcher

Chicago, IL
onsite
Temporary to Hire
24.00 - 24.00 USD / Hourly
We are looking for a Dispatcher to coordinate daily delivery activity and keep routes running smoothly from our operation. This is in Brighton, Michigan. The pay is $24 per hour and fully onsite. The shift is 5am to 130pm This is a long term opportunity with potential for a permanent role is ideal for someone who enjoys balancing logistics, driver support, and real-time problem solving in a fast-paced environment. The person in this role will help organize route execution, monitor delivery progress, and address service issues to support efficient final-mile operations. Only those who qualify will be considered.Two shifts available Sunday-Wednesday or Wednesday-SaturdayMust be able to able to work 5:00AM to 330PM shift. Duties:The role is mainly a desk-based logistics and service-coordinator job, not an inbound-call dispatch job.• Each Dispatcher supports about 60 drivers, and each driver has about 40 deliveries.• tracking and building driver route schedules.• During peak periods, Dispatchers may help sort packages for a limited time• Pre-Loadout: Receiving trucks, facilitating sort and stage routes, and prepare facility for loadout• Loadout: Check in drivers, answer questions (i.e., drive missing a package), check out drivers, and coach driverson performance, compliance, and delivery best practices• Post-Loadout: Reset the floor, reconcile issues with failed packages, submit risk report if applicable, monitordrivers on routes, audit proof of delivery (POD) photos and flag missing or incorrect PODs, escalate payment,compliance, or technical issues, and document them, and draft handoff report to remote dispatch team forevening.Required Skills: Excellent customer service and data entry.
2026-10-30T16:04:15Z

Customer Service Supervisor

Pittsburgh, PA
onsite
Temporary / Contract
- USD / Hourly
We are looking for an experienced Customer Service Supervisor to lead daily support operations for a healthcare-focused service team in Pittsburgh, Pennsylvania. This Contract position is ideal for someone who can guide representatives, strengthen service quality, and maintain a responsive experience for patients, members, or customers. The role blends hands-on team leadership with call center oversight, making it well suited for someone who thrives in fast-paced service environments. Responsibilities: • Direct the day-to-day activities of customer service staff, ensuring timely and attentive handling of incoming inquiries and service requests. • Coach, support, and motivate team members to improve performance, strengthen communication skills, and maintain high service standards. • Monitor call center activity, track workflow trends, and adjust team priorities to help meet operational goals and response expectations. • Review customer interactions for quality and accuracy, providing constructive feedback and guidance to encourage continuous improvement. • Resolve escalated service concerns by investigating issues, coordinating solutions, and following through to achieve satisfactory outcomes. • Partner with leadership and internal departments to address service challenges, streamline support processes, and maintain effective operations. • Prepare and maintain performance reports related to productivity, service levels, and customer experience results. • Assist with implementing updates to procedures, tools, or workflows when operational changes affect the customer service function.
2026-10-22T19:03:46Z

Real Time Specialist I

Providence, RI
remote
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Real Time Specialist I to support contact center performance in Providence, Rhode Island. This Long-term Contract position plays a key role in tracking intraday operations, identifying staffing risks, and helping leadership maintain service goals in a hybrid environment with up to three onsite days per week. The person in this role will work closely with supervisors, vendor partners, and internal stakeholders to improve workforce efficiency, strengthen agent support, and respond to changing business conditions throughout the day. Responsibilities: • Track queue activity and representative performance throughout the day to help the team stay aligned with monthly service objectives. • Review attendance and schedule adherence in real time, flagging unreported absences and escalating concerns to the appropriate scheduling resource. • Identify operational issues such as extended calls, staffing gaps, or performance disruptions and alert leadership when intervention is needed. • Coordinate with vendor management and support contacts to improve results and maintain effective outsourced contact center operations. • Recommend intraday schedule updates based on live conditions, emerging trends, and observed agent behavior. • Prepare daily updates on projected service performance and staffing needs, partnering with operations leaders on necessary adjustments. • Revise short-term staffing projections by analyzing current volume patterns, handle times, and historical data to determine resource requirements. • Build productive working relationships with supervisors, team leads, agents, and internal business partners to uncover opportunities for greater efficiency and stronger engagement.
2026-11-03T20:53:45Z

Customer Service Representative

Roanoke, VA
onsite
Temporary to Hire
17.00 - 17.00 USD / Hourly
We are looking for a Patient Services Representative to support patient access operations in Roanoke, Virginia. This contract opportunity with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and keeping administrative tasks organized in a healthcare setting. In this role, you will guide patients through registration and scheduling processes while helping create an efficient and welcoming experience from arrival through follow-up. Responsibilities:• Greet patients and visitors professionally and provide courteous assistance throughout the check-in process.• Complete patient intake activities by entering and updating demographic, insurance, and account information accurately.• Coordinate appointment scheduling, confirm upcoming visits, and assist with rescheduling when needed.• Collect co-payments and other patient payments, then reconcile daily receipts according to office procedures.• Respond to patient questions with empathy and escalate complex concerns to the appropriate team members.• Partner with clinical and administrative staff to support efficient patient flow and timely service.• Maintain confidentiality of patient information and follow all applicable privacy and compliance standards.
2026-10-27T13:58:42Z

Customer Service Representative

Diamond Bar, CA
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
We are looking for a Customer Service Representative to support membership services for a manufacturing organization in Diamond Bar, California. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling high-volume communication, and maintaining accurate records in a fast-paced environment. The person in this role will help deliver responsive service across phone and administrative channels while ensuring a detail-oriented and positive customer experience. Responsibilities: • Manage incoming customer calls and respond to service-related questions with accuracy and courtesy • Place outbound calls as needed to follow up on requests, clarify account details, or provide updates • Enter orders, service requests, and customer information into CRM and internal databases with a high level of accuracy • Maintain organized documentation of customer interactions, transactions, and resolutions for recordkeeping purposes • Support membership-related inquiries by providing clear guidance and timely issue resolution • Coordinate with internal teams to address escalated concerns and ensure smooth completion of customer requests • Perform data entry and administrative support tasks that contribute to efficient daily operations • Participate in outreach activities and customer communications that strengthen engagement and service delivery
2026-10-22T19:08:43Z

Sr. Associate, Fund Finance

Evanston, IL
onsite
Permanent / Full Time
150000.00 - 180000.00 USD / Yearly
The salary range for this position is $150,000 - $180,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. Upgrade your sweater weather season with a role that pays more, and respects your work-life balance. The ideal candidate will possess a high level of intelligence and drive coupled with an ability to work both independently and in multi-disciplinary teams toward specific objectives. He or she has an optimistic attitude with a willingness to contribute however and wherever possible and seeks out an environment with the potential to rapidly assume additional challenges and responsibility based on performance. Responsibilities<ul><li>Manage day to day fund accounting responsibilities, including:</li><li>Prepare daily analysis of fund product/desk trading position/profit and loss and firm management reports.</li><li>Assist in managing the monthly NAV process with the administrator to ensure timely completion of NAV closes within SLA.</li><li>Contribute to the monthly investment valuation process for consistency with GAAP and the private placement memorandum and prepare reporting for the quarterly Valuation Committee.</li><li>Assist in the preparation and review of regular reporting requirements, including regulatory reporting, investor snapshots and ad hoc requests from the front office and investor relations.</li><li>Manage the year-end audit and tax-related requests and queries at interim and year-end as well as review of the financial statements prepared by our fund administrators.</li><li>Provide transaction support to the trading desk as it relates to private negotiated transactions.</li><li>Assist in portfolio monitoring during various life cycles of an investment and participate in the asset diligence function.</li><li>Recommend, develop, and implement new practices, procedures and systems, including identifying opportunities to deploy AI systems or technologies to enhance operating efficiency, reporting capabilities and improve internal control.</li></ul>
2026-11-06T15:58:44Z

Workplace Experience Ambassador 3

Madison, WI
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for an experienced and service-driven Workplace Experience Ambassador 3 to support a welcoming, well-run office environment in Madison, Wisconsin. This Part Time Contract position is ideal for someone with a strong hospitality or customer service background who enjoys creating a positive experience for employees, guests, and vendors. The person in this role will help maintain day-to-day front-of-house operations, coordinate workplace support activities, and contribute to a detail-oriented, organized, and engaging onsite experience. Responsibilities:• Welcome employees, visitors, and third-party providers while overseeing badge access and guest check-in procedures to ensure a smooth and secure arrival experience.• Perform routine inspections of shared spaces, meeting rooms, kitchens, and lobby areas to maintain presentation, cleanliness, and overall functionality.• Prepare workstations and assist with office moves, seating changes, and space adjustments to support daily business needs.• Monitor food, beverage, and workplace supply levels, place replenishment orders, and keep common areas stocked and ready for use.• Organize receipts and track purchases accurately to support basic accounting and expense documentation activities.• Report and follow up on maintenance, cleaning, and repair requests by coordinating with facilities teams and service providers.• Provide onsite coordination and setup assistance for meetings, celebrations, company gatherings, and employee engagement events.• Support site operations by following established policies, service expectations, and contractual requirements while helping meet performance goals.• Guide guests and employees as needed with wayfinding, workplace questions, and general support to deliver a high-quality service experience.
2026-11-03T22:54:07Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
16.00 - 16.00 USD / Hourly
We are looking for a Customer Service Representative to join a mission-driven organization in Indianapolis, Indiana, where each conversation is an opportunity to support veterans, their families, and the broader community. This contract position with permanent potential is ideal for someone who brings patience, professionalism, and a genuine commitment to helping others. The role requires strong communication, careful documentation, and the ability to manage inquiries efficiently across multiple systems in a fast-paced service environment. Responsibilities:• Assist customers by phone and through other communication channels, providing courteous, accurate, and solution-focused support for a range of questions and concerns.• Use several applications at the same time to review information, update records, and complete service tasks without losing accuracy or efficiency.• Investigate customer issues, identify practical next steps, and involve the appropriate team members when a matter requires escalation.• Record interactions thoroughly and enter data with a high level of precision to maintain complete and reliable account information.• Adjust quickly to updated procedures, changing priorities, and new tools while continuing to deliver consistent service.• Work closely with coworkers and supervisors to share information, resolve service challenges, and contribute to a supportive team atmosphere.• Listen carefully to customer needs, communicate clearly in both written and verbal formats, and help calm difficult situations with professionalism and empathy.• Maintain dependable attendance and follow assigned schedules to ensure consistent coverage for customers and the team.
2026-10-28T13:08:45Z

Customer Service Representative

San Diego, CA
remote
Temporary to Hire
20.00 - 22.00 USD / Hourly
Our nonprofit organization is seeking a compassionate and service-oriented Customer Service Representative to support donors, community members, program participants and partners. This role is responsible for handling inquiries, providing accurate information, resolving issues and delivering a positive experience that reflects the mission and values of the organization. Key Responsibilities:<ul><li>Respond to phone, email and in-person inquiries from donors, clients, volunteers and community partners</li><li>Provide accurate information about programs, services, events and general organization policies</li><li>Resolve routine concerns and escalate more complex issues to the appropriate team member</li><li>Maintain detailed and accurate records of interactions in the organization’s database or customer service system</li><li>Assist with donor acknowledgments, mailings, event support and administrative tasks as needed</li><li>Support program teams by coordinating appointments, registrations or service requests</li><li>Process forms, update contact information and help maintain clean and organized records</li><li>Deliver professional, empathetic and mission-driven service to all stakeholders</li><li>Collaborate with internal departments to ensure timely follow-up and issue resolution</li></ul>
2026-11-07T00:13:44Z

Receptionist

Dallas, TX
remote
Temporary / Contract
20.00 - 25.00 USD / Hourly
A growing organization is seeking a professional Receptionist to serve as the first point of contact for visitors, clients, and employees.Responsibilities:<ul><li>Greet visitors and answer incoming calls</li><li>Manage calendars and conference room scheduling</li><li>Handle mail, shipments, and office correspondence</li><li>Maintain front office appearance and organization</li><li>Provide administrative support as needed</li></ul>
2026-11-04T19:18:46Z

Administrative Assistant/Receptionist

Allston, MA
onsite
Permanent / Full Time
60000.00 - 65000.00 USD / Yearly
We are looking for an Administrative Assistant/Receptionist to support daily office operations in Allston, Massachusetts. This role serves as the first point of contact for visitors while also handling a wide range of clerical and organizational tasks that keep the workplace running efficiently. The ideal candidate is detail-oriented, organized, and comfortable managing routine responsibilities alongside time-sensitive requests. Responsibilities: • Welcome visitors, create a positive first impression, and guide guests to the appropriate staff or department. • Manage incoming calls, respond to general inquiries, and record accurate messages for follow-up. • Support front desk security procedures by monitoring visitor sign-ins and distributing guest identification as needed. • Coordinate outgoing and incoming deliveries, including arranging courier pickups and handling package receipt and distribution. • Keep the reception area, lobby, and shared front office spaces organized, presentable, and ready for daily use. • Collect mail, process and sort correspondence, and distribute letters and packages to the appropriate recipients. • Prepare, edit, and proofread business documents such as letters, memos, and reports for office personnel. • Maintain both electronic and physical filing systems to ensure records are accurate, accessible, and well organized. • Monitor inventory levels and replenish office and kitchen supplies to support uninterrupted daily operations. • Assist with additional administrative assignments, including special projects, check mailings, and creation of office signage when needed.
2026-10-20T20:58:47Z

Customer Service Representative

Fayetteville, AR
onsite
Temporary to Hire
15.20 - 17.60 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Arkansas. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, thrives in a fast-paced call center setting, and wants to build a long-term career with advancement potential. In this permanent, entry-level role, you will support clients by handling inquiries, documenting interactions accurately, and contributing to a structured onsite service environment. Responsibilities: • Respond to inbound customer calls and provide timely, courteous assistance for a wide range of client questions and concerns. • Record customer interactions thoroughly in the case management system to ensure accurate tracking and follow-up. • Maintain daily activity records that support productivity monitoring and highlight performance trends. • Place outbound calls when additional contact is needed to investigate issues and bring complex situations to resolution. • Support team-led initiatives such as testing activities and customer support projects as assigned by leadership. • Adjust quickly to updated procedures, service expectations, and operational guidelines while maintaining quality standards. • Manage multiple tasks efficiently in a high-volume environment while protecting confidential customer information. • Contribute to a dependable and focused workplace through consistent attendance, punctuality, and strong work habits.
2026-10-07T15:38:59Z

Customer Service Representative

Roanoke, VA
onsite
Temporary to Hire
17.00 - 17.00 USD / Hourly
We are looking for a Patient Access Specialist to support front-end patient services in a busy healthcare setting in Roanoke, Virginia. This contract to permanent oppportunity is ideal for someone who enjoys helping patients, maintaining accurate information, and keeping daily administrative workflows organized. The person in this role will serve as a key point of contact for patients and visitors while helping ensure each interaction is handled efficiently and professionally. Responsibilities:• Greet patients and visitors in a courteous manner and create a welcoming experience from arrival through check-in.• Complete patient intake tasks by entering demographic details, confirming coverage information, and maintaining accurate records.• Coordinate appointment scheduling, send confirmations, and assist with follow-up changes to support clinic operations.• Receive payments such as co-pays and reconcile daily collections with accuracy and attention to detail.• Partner with medical and administrative staff to keep patient movement and office activity running smoothly throughout the day.• Respond to patient questions and concerns with professionalism, and route more complex issues to the appropriate team members when needed.• Safeguard sensitive health information by following privacy standards and established confidentiality procedures.
2026-10-27T13:53:47Z

Administrative Assistant

Coalinga, CA
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for an Administrative Assistant to support daily office operations for a non-profit organization in Coalinga, California. This Long-term Contract position is ideal for someone who brings strong organization, attention to detail, and a service-oriented approach to administrative support. The role focuses on keeping front-office activities running smoothly, managing communication, and maintaining accurate records in a fast-paced environment. Responsibilities:• Welcome visitors and serve as a detail-oriented first point of contact for callers, directing inquiries to the appropriate staff members.• Provide day-to-day administrative support by preparing documents, organizing files, and assisting with general office coordination.• Enter, update, and maintain data in internal records with close attention to accuracy and completeness.• Monitor incoming phone lines, respond to routine questions, and relay messages promptly to ensure effective communication.• Support reception activities by managing front-desk coverage and helping maintain an orderly office setting.• Assist with scheduling, correspondence, and other clerical tasks that help teams stay organized and on track.• Track office information and handle routine administrative processes in alignment with established procedures.
2026-10-30T19:28:43Z

Customer Service and Logistics Representative

Oilville, VA
onsite
Temporary to Hire
20.00 - 23.00 USD / Hourly
We are looking for a Customer Service and Logistics Representative to join a team outside of Shortpump in Richmond, Virginia in a contract-to-permanent capacity. This position supports customers and sales partners by handling inquiries, preparing pricing information, entering orders, and coordinating updates across internal departments. The role is well suited for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering accurate information and dependable service. Responsibilities:• Respond to inbound customer requests by phone and email, providing clear answers on products, availability, order status, and service-related questions.• Prepare and deliver pricing information for parts and attachments, maintain records of active quotes, and follow up with customers in a timely manner.• Enter sales orders with a high degree of accuracy, confirming specifications, quantities, and special instructions before submission.• Share product literature, technical details, installation materials, and related resources to help customers make informed purchasing decisions.• Support account follow-up activities by assisting with past-due balances, return authorization details, and related customer communications.• Coordinate closely with shipping and production teams to keep orders moving efficiently and to communicate expected delivery timing when needed.• Process order changes by documenting revisions clearly and ensuring updated information is communicated to all relevant internal teams.• Monitor open orders, drop-ship activity, and in-transit shipments, updating internal notes and following through on outstanding items to maintain visibility.• Reserve applicable equipment for customer needs when advance identification or prepayment arrangements are required.
2026-11-04T19:54:10Z

Bilingual Customer Service Representative

White Bear Lake, MN
onsite
Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service. Responsibilities:• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.• Contribute to additional service and administrative tasks as directed by leadership to support team goals.
2026-11-06T22:33:42Z

Dispatcher

Charlotte, NC
onsite
Temporary / Contract
22.00 - 24.00 USD / Hourly
We are looking for a Dispatcher to support daily delivery operations from our Charlotte, North Carolina site in a fast-moving logistics environment. This Contract position centers on coordinating routes, assisting drivers throughout the day, and keeping dispatch activities organized from pre-loadout through end-of-shift handoff. The ideal candidate is comfortable working at a desk while staying actively engaged on the floor, communicates clearly under pressure, and uses sound judgment to keep service running smoothly. Responsibilities: • Coordinate daily dispatch activities for a large driver group, helping keep routes on schedule and addressing delivery-related issues as they arise. • Use company routing and tracking platforms to build, monitor, and adjust driver schedules throughout the day. • Support site operations before departure by receiving incoming vehicles, organizing route staging, and preparing the facility for driver loadout. • Assist drivers during loadout by checking them in and out, resolving package questions, and providing guidance on delivery performance, safety, and compliance expectations. • Oversee route activity after departure by tracking progress, investigating failed deliveries, and escalating payment, policy, or technical concerns when needed. • Review proof-of-delivery images for accuracy and completeness, identify missing documentation, and ensure issues are properly flagged for follow-up. • Reset operational areas after loadout, document exceptions and risks, and prepare a clear handoff summary for the remote dispatch team covering evening operations. • Maintain coverage across dispatch workstations and step in during high-volume periods to help with package sorting and staging for a limited time. • Stay visible on the floor and in the yard to support drivers and operations, including occasional outdoor work and light material handling as needed.
2026-11-06T15:23:43Z

Customer Service Representative

Stevens Point, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Stevens Point, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T13:48:46Z

Customer Service Representative

Pittsburgh, PA
remote
Temporary / Contract
20.00 - 25.00 USD / Hourly
We are looking for a Customer Service Representative to support customers from our Pittsburgh, Pennsylvania location through a Contract - hire opportunity. In this role, you will serve as a primary point of contact for callers, provide timely assistance, and ensure each interaction is handled with professionalism and care. The ideal candidate is comfortable managing a high volume of communication, entering order details accurately, and delivering dependable service in a call center environment. Monday - Friday on site 8:30am - 5pm, pay range $20 - $25/hr based off experience.
2026-10-29T16:08:45Z

Accounting Technician

Pleasanton, CA
onsite
Temporary to Hire
25.00 - 34.00 USD / Hourly
We are looking for an Accounting Technician to join our client on a contract basis with the potential for a permanent position. This position supports high-volume billing operations and helps maintain accurate financial records while working closely with project managers, clients, and internal teams. The role is well suited for someone who is detail-oriented, organized, and comfortable balancing invoice processing, account support, and day-to-day administrative accounting tasks. Responsibilities: • Prepare and review a large volume of monthly client invoices, ensuring billing rates, supporting details, and charge information are accurate before release.• Coordinate invoice approvals with project managers and other internal stakeholders so billing can be completed on schedule each month.• Issue invoices to clients, address billing-related questions, and provide clear follow-up to support timely resolution of discrepancies.• Monitor project budgets and share status updates or billing information with clients when requested.• Perform light collections activities for assigned accounts, including reviewing outstanding balances and following up on past-due items.• Examine aging reports as needed to help identify overdue receivables and support account follow-up efforts.• Generate billing from employee timesheet information and verify that submitted data aligns with client and project requirements.• Provide backup support for accounts payable, accounts receivable, and front desk coverage when business needs require additional assistance.
2026-11-06T16:24:05Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18.00 - 18.33 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to permanent basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. Responsibilities: • Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request. • Review available information, conduct initial research, and assess the nature and urgency of each customer concern. • Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed. • Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution. • Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality. • Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome. • Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations. • Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps. • Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
2026-10-29T19:24:08Z

Medical Receptionist

Ithaca, NY
onsite
Temporary to Hire
19.00 - 20.00 USD / Hourly
We are looking for a Medical Receptionist to support a busy patient-facing office in Ithaca, New York. This contract opportunity is ideal for someone who brings strong front-desk experience, excellent communication skills, and a thorough approach to patient service. In this role, you will help coordinate appointments, guide patients through insurance and payment questions, and contribute to a smooth and welcoming office experience. Responsibilities:• Manage incoming and outgoing patient calls, turning inquiries into scheduled visits while addressing questions related to upcoming appointments and billing.• Coordinate appointment scheduling, confirmations, and reminders to help maintain an organized calendar and a positive patient experience.• Review insurance details and complete required administrative documents so products and services are prepared on time for scheduled visits.• Maintain accurate patient account information with discretion while following healthcare regulations and office standards.• Explain service pricing, available coverage, and payment arrangements, then organize follow-up visits or additional outpatient appointments as needed.• Support office performance goals by promoting service quality, following best practices, and encouraging referrals from existing patients when appropriate.• Build productive relationships with outside providers and vendors while assisting with supply and inventory oversight for the practice.• Participate in ongoing learning through scheduled training sessions, team meetings, and development activities.
2026-10-16T19:13:41Z

Customer Service Representative

Middletown, NY
remote
Temporary / Contract
17.00 - 19.00 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. Responsibilities: • Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request. • Review available information, conduct initial research, and assess the nature and urgency of each customer concern. • Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed. • Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution. • Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality. • Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome. • Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations. • Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps. • Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
2026-10-19T16:58:46Z

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