We are looking for a Customer Service Representative to support a high-volume service environment in San Francisco, California. This Contract position focuses on delivering timely assistance to customers, handling inquiries with professionalism, and ensuring accurate order processing. The ideal candidate is comfortable managing frequent phone interactions while maintaining a helpful, solutions-oriented approach.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide clear, courteous support for a range of service-related questions.<br>• Place outbound calls as needed to follow up on requests, confirm details, or resolve outstanding customer concerns.<br>• Enter orders and update customer information carefully to maintain accurate records and support smooth transaction processing.<br>• Address customer issues by identifying needs, explaining available solutions, and escalating more complex matters when appropriate.<br>• Manage a steady volume of call center activity while meeting service expectations for responsiveness and quality.<br>• Document conversations, actions taken, and outcomes to ensure complete and organized customer interaction records.
<p>We are seeking a professional and customer-focused <strong>Bilingual Spanish Call Center Agent</strong> to support inbound and outbound communications with English- and Spanish-speaking customers. The ideal candidate will have strong communication skills, a helpful attitude and the ability to resolve questions efficiently while delivering excellent service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound calls in both English and Spanish</li><li>Assist customers with questions related to products, services, accounts, appointments or orders</li><li>Provide accurate information and resolve routine issues in a timely and professional manner</li><li>Document customer interactions, concerns and resolutions in the system</li><li>Escalate complex issues to the appropriate department or supervisor</li><li>Meet call quality, productivity and attendance expectations</li><li>Maintain a positive and professional tone with all customers</li><li>Support additional customer service or administrative tasks as assigned</li></ul><p><br></p>
<p>This is an in-person Long-term Contract opportunity for a detail-oriented individual who enjoys creating a welcoming office experience for employees, visitors, and vendors. The person in this role will help maintain smooth day-to-day operations by coordinating guest services, managing service requests, and assisting with onsite events in a fast-paced office setting.</p><p><br></p><p>Responsibilities:</p><p>• Welcome employees, guests, and service providers while maintaining a detail-oriented and service-focused front desk presence.</p><p>• Coordinate workplace support activities such as mail distribution, office supply requests, and onboarding logistics for new team members.</p><p>• Receive questions, concerns, or service issues from building occupants and respond with timely, practical solutions.</p><p>• Submit and track janitorial and maintenance requests to help ensure the office remains organized, functional, and presentable.</p><p>• Plan and support onsite meetings and events by arranging rooms, organizing materials, and overseeing setup and breakdown activities.</p><p>• Follow building security protocols and emergency procedures, escalating concerns to the appropriate contacts when needed.</p><p>• Work closely with external vendors to schedule services, confirm deliveries, and support office-related needs.</p><p>• Handle routine administrative tasks using established procedures and communicate important updates clearly to team members and management.</p>
<p>We are looking for a Customer Service Representative to join our manufacturing team in Louisville, Kentucky. This in-person contract to hire opportunity is ideal for someone who enjoys supporting customers, coordinating across departments, and keeping order activity organized from start to finish. The Customer Service Representative in this role will help create a responsive service experience by handling inquiries, processing customer requests, and maintaining clear communication throughout each stage of the sales cycle. The Customer Service Representative hours are M-F, 8AM-5PM onsite.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by providing accurate product details, service support, and guidance on available solutions.</p><p>• Enter new orders, revise existing order information, and handle quote and sample requests with a high level of accuracy.</p><p>• Coordinate with teams such as marketing, logistics, and quality to ensure customer needs are addressed efficiently.</p><p>• Communicate updates proactively to customers, helping resolve issues and keeping orders moving smoothly through the process.</p><p>• Maintain complete and accurate records of customer conversations, service requests, and order-related activity.</p><p>• Oversee assigned inventory-related programs to ensure commitments are met and customers receive timely updates.</p><p>• Support inbound and outbound customer communication while delivering attentive service across phone and email channels.</p><p>• Participate in training activities to strengthen product knowledge and continuously improve service effectiveness.</p>
<p>We are looking for a fire sprinkler coordinator to support service and project coordination for fire sprinkler installation, inspection, testing, maintenance, and repair work in Orange, California. This contract-to-permanent position is ideal for someone who can balance scheduling, customer communication, and administrative follow-through in a fast-paced environment. The role requires strong organizational skills, a service-focused mindset, and the ability to keep multiple projects moving efficiently while maintaining accurate documentation.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate daily schedules for technicians, inspectors, and subcontractors to align staffing with project deadlines and client needs.</p><p>• Serve as a primary point of contact for customers by confirming appointments, sharing status updates, and communicating changes to planned service visits.</p><p>• Create and organize operational documents such as work orders, service records, permit paperwork, and supporting project files.</p><p>• Monitor active jobs to help keep key phases on track and ensure important deadlines and deliverables are met.</p><p>• Maintain precise data entry across scheduling tools, company databases, and related tracking systems.</p><p>• Review field and inspection documentation, then help arrange corrective work and follow-up activity when deficiencies are identified.</p><p>• Assist project managers by tracking materials, coordinating purchasing-related updates, and preparing documentation needed for project completion.</p><p>• Work with local jurisdictions to support permit processing and arrange required inspections in accordance with project timelines.</p><p>• Help uphold company procedures, safety expectations, and applicable building code requirements throughout the life of each assignment.</p><p>• Respond to customer questions promptly and provide attentive service from initial scheduling through final project closeout.</p>
We are looking for a dependable Receptionist to support daily front-desk operations for a non-profit organization in Indianapolis, Indiana. This Contract position is ideal for someone who communicates professionally, stays organized in a fast-paced setting, and helps create a welcoming experience for visitors and staff. The role will contribute to smooth administrative coordination by managing schedules, maintaining records, and handling incoming communications with accuracy and care.<br><br>Responsibilities:<br>• Welcome visitors, answer front-desk inquiries, and guide guests to the appropriate staff members or meeting locations.<br>• Maintain department files and shared records, ensuring information is current, organized, and easy to retrieve.<br>• Oversee the master calendar by updating appointments, events, and schedule changes so teams remain informed.<br>• Receive, sort, and distribute incoming mail, packages, and other deliveries in a timely manner.<br>• Scan paper documents and upload them into electronic files while preserving accuracy and completeness.<br>• Monitor daily administrative needs and provide general receptionist support to help office operations run efficiently.<br>• Communicate updates clearly with internal teams to keep important office items and schedule details aligned.
We are looking for a dependable Administrative Assistant to support front office operations and help maintain an organized, welcoming workplace. This Contract position is ideal for someone who can balance reception coverage, administrative coordination, and day-to-day office support with attention to detail. The role requires strong communication skills, accuracy in handling information, and the ability to manage multiple priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Greet visitors and provide front desk coverage, ensuring a courteous and attentive experience for guests, employees, and vendors.<br>• Manage incoming calls, direct inquiries to the appropriate contacts, and relay messages promptly and accurately.<br>• Provide administrative support through document preparation, filing, scheduling assistance, and general office coordination.<br>• Enter, update, and maintain records with a high level of accuracy while keeping information organized and accessible.<br>• Assist with workplace and facilities-related tasks such as coordinating office needs, supporting shared spaces, and helping address day-to-day site requests.<br>• Monitor office supplies and help arrange replenishment to keep administrative operations running smoothly.<br>• Support internal teams with routine clerical tasks and special assignments as needed.<br>• Maintain a neat and efficient reception and office environment that reflects an organized business setting.
<p>We are looking for a proactive Member Services Coordinator/Admin Assistant to support daily member service activities and front office operations. This role combines administrative coordination, customer support, and data management to help keep member records, communications, and event logistics organized and accurate. The ideal candidate brings a service-focused mindset, strong attention to detail, and the flexibility to assist across multiple office functions in a collaborative team environment. This rle is in the greater MIlfrod MA area and is 100% in office. </p><p><br></p><p>Responsibilities:</p><p>• Guide new members through the onboarding process and help create a positive, well-organized introduction to the organization.</p><p>• Keep member-facing documents, website content, and communications current by coordinating updates from internal teams and external partners.</p><p>• Enter and maintain product and membership data, ensuring records, categories, and status details remain accurate in internal systems.</p><p>• Support members with service-related requests, including assistance with backorder cancellation needs and other account updates.</p><p>• Prepare reports related to promotions and data entry activities to support tracking, review, and process improvement efforts.</p><p>• Coordinate logistics for member events, shows, meetings, training sessions, and board gatherings, including ordering materials and supplies as needed.</p><p>• Manage front desk and reception responsibilities by greeting visitors, handling incoming deliveries, and maintaining an organized office presence.</p><p>• Update the shared office calendar and assist with general administrative tasks such as supply ordering and keeping common areas organized and stocked.</p><p><br></p><p><strong><em><u>For immediate consideration please reach out to me directly! Eric Lebow 508-205-2127 </u></em></strong></p>
We are looking for a Systems Administrator to provide reliable technical support and infrastructure administration for a growing manufacturing organization in Rochester, New York. This Contract position is ideal for a hands-on IT specialist who enjoys solving complex issues, supporting end users, and improving system performance across multiple locations. The role offers broad exposure to server environments, cloud services, desktop support, and network-connected business systems in a fast-moving operational setting.<br><br>Responsibilities:<br>• Manage daily administration of core IT infrastructure, ensuring systems remain stable, secure, and available for business operations.<br>• Provide responsive technical assistance to employees by diagnosing and resolving issues involving devices, operating systems, applications, and connectivity.<br>• Deploy, configure, and maintain servers, endpoint technology, and business software to support evolving operational needs.<br>• Monitor environment health, investigate recurring incidents, and determine root causes to reduce downtime and improve reliability.<br>• Maintain backup, recovery, and failover processes to protect business data and support continuity planning.<br>• Produce clear technical documentation, support procedures, and end-user guidance to improve consistency and knowledge sharing.<br>• Partner with internal teams and external service providers to deliver technology support across multiple sites.<br>• Participate in after-hours or weekend support when required to address critical issues or scheduled maintenance activities.
<p>Follow Shad on LInkedIn at #chalkboardtalk for videos on his open roles! Shad and his team at Robert Half are working with a publicly traded client in Downtown Houston that is looking for an experienced Senior Manager SEC and Technical Reporting to lead external reporting activities and support complex accounting matters in Houston, Texas. This role will oversee the preparation of public company filings, help ensure compliance with applicable reporting standards, and provide guidance on technical accounting issues that affect financial disclosures. The ideal candidate brings strong expertise in SEC reporting, annual financial statements, and earnings per share analysis, along with the ability to partner effectively across finance and leadership teams.</p><p><br></p><p>Responsibilities:</p><p>• Lead the preparation and review of quarterly and annual filings to support accurate, timely submission of external financial reports.</p><p>• Oversee the development of annual financial statements and related disclosures, ensuring alignment with regulatory and reporting requirements.</p><p>• Evaluate technical accounting matters and translate complex guidance into clear reporting conclusions for financial statement presentation.</p><p>• Manage earnings per share calculations and related disclosure support to maintain accuracy across reported results.</p><p>• Partner with internal finance, accounting, and leadership teams to gather reporting inputs and resolve disclosure-related questions.</p><p>• Strengthen reporting processes and internal controls to improve the quality, consistency, and reliability of external financial information.</p><p>• Monitor changes in SEC and financial reporting requirements and recommend updates to maintain ongoing compliance.</p><p><br></p><p>Company's compensation make up is base salary, bonus potential and benefits. Company supports Hybrid work model.</p><p>For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with Senior Manager of SEC and Technical Accounting in the subject line.</p>
We are looking for a Customer Service Representative to support vendor and client account services in Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, handles a fast-paced call environment with confidence, and maintains strong attention to detail when working with account records. The person in this role will engage directly with vendors and clients, provide guidance on payment and enrollment matters, and help ensure account information is complete and accurate.<br><br>Responsibilities:<br>• Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information.<br>• Guide customers through available payment methods, registration steps, and account setup expectations in a clear and thorough manner.<br>• Enter new information and revise existing records in internal databases while maintaining accurate account documentation.<br>• Record customer conversations, status updates, and planned follow-up actions with consistency and detail.<br>• Reconnect with vendors and clients to collect missing details, complete pending registrations, and move account setup forward.<br>• Examine account records to identify inconsistencies, research issues, and coordinate outreach to resolve discrepancies.<br>• Work closely with internal teams to address account concerns and support timely issue resolution.<br>• Achieve established goals for call activity, service quality, productivity, and customer experience.
<p>We are looking for a Contract Release of Information Specialist to support daily technical operations and user assistance in Honolulu, Hawaii. This role focuses on resolving hardware, software, and network issues while helping maintain a stable and secure technology environment across the organization. The position also partners with vendors and internal users to keep systems functioning efficiently and to promote effective use of business technology. This position requires onsite work, so Hawaii residents are preferred. To learn more or apply, call us at 808-531-0800.</p><p><br></p><p>Responsibilities:</p><p>• Deliver day-to-day technical assistance for end users by addressing questions, diagnosing issues, and restoring functionality across workplace systems.</p><p>• Support a broad range of equipment and platforms, including desktop computers, laptops, Mac devices, printers, copiers, mobile technology, and other assigned IT assets.</p><p>• Troubleshoot connectivity and infrastructure problems involving firewalls, switches, routers, and wireless access points to minimize operational disruption.</p><p>• Help administer Microsoft 365 and related business applications by managing routine support tasks and system access needs.</p><p>• Maintain and reinforce a secure IT environment through consistent monitoring, issue resolution, and adherence to established technology practices.</p><p>• Coordinate with external technology vendors on maintenance activities, service requests, and implementation support for current and upcoming initiatives.</p><p>• Provide user guidance and practical training to improve employee confidence and effectiveness when using supported systems and tools.</p><p>• Create and update technical documentation, standard operating procedures, and team reference materials to support consistent service delivery.</p><p>• Offer occasional after-hours assistance when critical issues require timely response outside standard business hours.</p>
We are looking for a dependable Administrative Assistant to support daily office operations for a Contract position based in Woburn, Massachusetts. This role is well suited for someone who is organized, comfortable managing routine administrative tasks, and confident using Salesforce and other office tools. The ideal candidate will contribute to a smooth front-office experience while handling data entry, call support, and general administrative coordination.<br><br>Responsibilities:<br>• Provide day-to-day administrative support to help maintain efficient office operations.<br>• Enter, update, and verify information in Salesforce and other internal systems with accuracy.<br>• Answer inbound calls professionally, direct inquiries appropriately, and relay messages as needed.<br>• Welcome visitors and assist with front desk or reception-related activities.<br>• Organize records, maintain documentation, and keep administrative files current and accessible.<br>• Support team members with general clerical tasks such as scheduling, correspondence, and document preparation.<br>• Take initiative in identifying and completing pending administrative tasks throughout the workday.
<p>Robert Half is seeking a Customer Service Representative for a growing Honolulu organization. This role requires excellent communication skills, a professional phone presence, and the ability to provide exceptional customer support while handling a high volume of inquiries. This position requires onsite work, so Hawaii residents are preferred. To learn more or apply, call us at 808-531-0800.</p><p><br></p><p>Responsibilities</p><ul><li>Answer and direct incoming phone calls professionally and efficiently</li><li>Assist customers with questions, concerns, and service requests</li><li>Process orders, update customer records, and maintain accurate documentation</li><li>Respond to emails and other customer inquiries in a timely manner</li><li>Resolve customer issues and escalate complex matters when necessary</li><li>Maintain detailed notes and records within company systems</li><li>Provide general administrative support as needed</li></ul><p><br></p>
<p><em>The salary range for this position is $150,000 - $180,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>Upgrade your sweater weather season with a role that pays more, and respects your work-life balance.</p><p><br></p><p>The ideal candidate will possess a high level of intelligence and drive coupled with an ability to work both independently and in multi-disciplinary teams toward specific objectives. He or she has an optimistic attitude with a willingness to contribute however and wherever possible and seeks out an environment with the potential to rapidly assume additional challenges and responsibility based on performance.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Manage day to day fund accounting responsibilities, including:</li><li>Prepare daily analysis of fund product/desk trading position/profit and loss and firm management reports.</li><li>Assist in managing the monthly NAV process with the administrator to ensure timely completion of NAV closes within SLA.</li><li>Contribute to the monthly investment valuation process for consistency with GAAP and the private placement memorandum and prepare reporting for the quarterly Valuation Committee.</li><li>Assist in the preparation and review of regular reporting requirements, including regulatory reporting, investor snapshots and ad hoc requests from the front office and investor relations.</li><li>Manage the year-end audit and tax-related requests and queries at interim and year-end as well as review of the financial statements prepared by our fund administrators.</li><li>Provide transaction support to the trading desk as it relates to private negotiated transactions.</li><li>Assist in portfolio monitoring during various life cycles of an investment and participate in the asset diligence function.</li><li>Recommend, develop, and implement new practices, procedures and systems, including identifying opportunities to deploy AI systems or technologies to enhance operating efficiency, reporting capabilities and improve internal control.</li></ul><p><br></p>
We are looking for a Customer Service Representative to join a team in California on a contract basis with the potential for a permanent position. This position is ideal for someone who enjoys helping customers, managing a high volume of communication, and keeping information accurate across multiple systems. The role combines phone support, written correspondence, and administrative coordination to ensure a smooth customer experience.<br><br>Responsibilities:<br>• Handle incoming customer calls with professionalism, provide timely assistance, and resolve routine questions or service concerns.<br>• Place outbound calls as needed to follow up on requests, confirm details, or support ongoing customer interactions.<br>• Respond to email inquiries clearly and courteously while maintaining accurate records of each communication.<br>• Enter orders and update customer information in internal systems with close attention to accuracy and completeness.<br>• Schedule appointments and coordinate timing details to support customer needs and internal workflow.<br>• Welcome and assist visitors in the showroom, offering product or service guidance and directing requests appropriately.<br>• Perform data entry tasks and maintain organized documentation to support daily customer service operations.<br>• Use Microsoft Excel and Microsoft Word to prepare, track, and manage customer-related information and routine reports.
We are looking for a Customer Service Representative to support vendor and client account services in Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates confidently, handles a fast-paced call environment well, and stays organized while managing detailed account information. The role focuses on building positive customer interactions, confirming payment and account details, and helping ensure records are accurate and complete.<br><br>Responsibilities:<br>• Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information.<br>• Guide customers through available payment methods, registration steps, and account setup expectations with clear and thorough communication.<br>• Enter new information and update existing records accurately across internal databases and company platforms.<br>• Record conversations, account changes, and planned follow-up actions thoroughly to maintain complete documentation.<br>• Reconnect with vendors and clients to obtain missing details, complete unfinished registrations, and move account setup forward.<br>• Audit account information for inconsistencies, investigate discrepancies, and resolve issues through research and customer outreach.<br>• Partner with internal teams to address account concerns and support timely completion of service requests.<br>• Achieve established performance targets related to call activity, productivity, service quality, and customer experience.
<p><strong>Job Summary</strong></p><p>We are seeking a customer-focused and dependable <strong>High-Volume Call Center Representative</strong> to join our team. In this role, you will handle a large volume of inbound and/or outbound calls, assist customers with questions and concerns, resolve issues efficiently, and deliver a positive service experience. The ideal candidate is a strong communicator who can multitask, remain professional under pressure, and thrive in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a high volume of inbound and outbound customer calls in a timely and professional manner.</li><li>Respond to customer inquiries related to products, services, accounts, or support issues.</li><li>Resolve customer concerns and escalate complex issues when appropriate.</li><li>Document customer interactions accurately in internal systems.</li><li>Maintain knowledge of company products, services, and policies to provide accurate information.</li><li>Meet established performance metrics, including call quality, response time, and customer satisfaction.</li><li>Support team goals and contribute to a positive customer service environment.</li><li>Assist with follow-up communications and additional administrative tasks as needed.</li></ul><p><br></p>
We are looking for a Physician Onboarding Specialist to join a healthcare-focused team in Las Vegas, Nevada on a Contract basis. In this role, you will help physician practices move through onboarding by managing support requests, updating critical records, and ensuring each step is completed accurately. This opportunity is well suited for someone who thrives in a structured, fast-paced environment and can work confidently with sensitive information while delivering attentive customer support.<br><br>Responsibilities:<br>• Manage daily onboarding activities and support requests to keep physician practices on track for launch readiness<br>• Complete assigned work by following established procedures, checklists, and standardized operating guidelines<br>• Accurately enter, review, and maintain provider and practice information within internal systems and case records<br>• Update onboarding tasks, document progress clearly, and keep detailed notes for each case handled<br>• Resolve routine issues by applying approved processes and escalate exceptions when additional support is needed<br>• Safeguard confidential healthcare and business data by handling records in line with compliance and privacy expectations<br>• Communicate with customers in a calm, respectful manner to address concerns and reduce friction during onboarding<br>• Support high-volume operational workflows while maintaining consistency, accuracy, and timely completion of tasks
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. In this role, you will support callers by addressing service questions, researching concerns, and guiding issues through to resolution with professionalism and care. This position is well suited to someone who communicates clearly, stays organized in a fast-paced environment, and can balance empathy with efficient problem-solving.<br><br>Responsibilities:<br>• Handle incoming customer inquiries, ask thoughtful follow-up questions, and uncover the core issue so each concern is addressed accurately.<br>• Review available information, research account details, and complete an initial assessment to determine the nature and urgency of each case.<br>• Work with internal teams and appropriate support partners to move issues forward, involving higher-level assistance when resolution requires escalation.<br>• Place outbound calls to customers, providers, brokers, pharmacies, or other parties when additional coordination is needed to close open items.<br>• Strive to resolve concerns during the first interaction whenever possible while maintaining quality, accuracy, and a positive caller experience.<br>• Record each interaction thoroughly, including the issue presented, research completed, actions taken, and final outcome.<br>• Lead conversations with confidence and professionalism, using active listening and de-escalation techniques to manage sensitive or complex situations.<br>• Keep customers informed throughout the resolution process by providing timely updates and setting clear expectations for next steps.<br>• Maintain attention to caller needs while navigating multiple systems and on-screen prompts in a high-volume service environment.<br>• Respond to callers with empathy and respect, especially when they are sharing personal or challenging life events that affect their situation.
<p>We are looking for an Accounting Assistant to support daily financial and administrative operations at an equipment center in Birmingham, Alabama. This contract opportunity with potential for a permanent role is ideal for someone who is comfortable balancing accounting tasks with general office support in a busy, team-oriented setting. The role offers the chance to work closely with supervisors and operations staff while helping keep reporting, documentation, and payment processes organized and accurate.</p><p><br></p><p>Responsibilities:</p><ul><li>Provide administrative support to the equipment center by managing paperwork, maintaining files, and ensuring documentation is organized and up to date</li><li>Assist with invoice processing by reviewing information, entering data, and preparing documents for approval and payment</li><li>Handle data entry and record maintenance within accounting and operational systems, ensuring accuracy and completeness</li><li>Prepare, update, and distribute reports using Excel and other software to support supervisors and department leadership</li><li>Manage vehicle tag records, departmental paperwork, and other compliance-related documentation</li><li>Serve as a point of contact for routine office inquiries and coordinate information between operations, transportation, and project teams</li><li>Track incoming documents, maintain records, and assist with reporting to support daily business operations</li><li>Help coordinate office activities, schedules, and administrative processes to keep workflows running efficiently</li><li>Support accounts payable and accounts receivable functions through document collection, coding assistance, and recordkeeping</li><li>Perform other general administrative and office support duties as needed in a fast-paced environment</li></ul>
We are looking for an experienced IT Manager/Director to lead technology operations for a legal organization in Bronx, New York. This Long-term Contract position will oversee day-to-day IT service performance, team coordination, and the delivery of reliable technical support across the business. The role requires a hands-on leader who can work closely with stakeholders, strengthen operational processes, and help advance modernization efforts while maintaining strong service and security standards.<br><br>Responsibilities:<br>• Direct daily IT operations and ensure dependable service delivery across the organization.<br>• Guide and mentor technical staff, set clear expectations, and maintain strong performance and accountability standards.<br>• Administer support workflows by supervising ticket activity, escalations, incident resolution, and adherence to internal operational requirements.<br>• Track service metrics, analyze recurring support trends, and identify opportunities to improve stability and responsiveness.<br>• Act as the central liaison between IT and business teams to align technical services with organizational needs.<br>• Oversee user lifecycle activities, including onboarding, offboarding, access administration, asset tracking, and maintenance of accurate technical documentation.<br>• Manage relationships with external vendors, contractors, managed service providers, and other technology partners.<br>• Contribute to technology and business systems improvement initiatives, including modernization, automation, process standardization, and change management efforts.<br>• Enforce IT policies, security expectations, and established operational procedures across the environment.
We are looking for a dependable General Office Clerk to support daily administrative operations in Fort Wayne, Indiana. This Long-term Contract position is ideal for someone who enjoys variety in their workday and can shift smoothly between clerical tasks and front desk coverage. The role calls for strong attention to detail, a detail-oriented approach, and the ability to quickly learn office procedures while helping keep the department organized and responsive.<br><br>Responsibilities:<br>• Enter and update information accurately in office systems while maintaining organized records.<br>• Assist with routine administrative workflows to support day-to-day department operations.<br>• Provide backup coverage at the front desk by greeting visitors and directing inquiries courteously.<br>• Scan, file, and manage documents so materials are easy to access and properly maintained.<br>• Help coordinate general office tasks and respond to changing priorities throughout the day.<br>• Support team members with clerical needs, including document handling and basic office follow-up.<br>• Maintain a detail-oriented and courteous presence when interacting with guests and internal staff.<br>• Contribute to additional office support activities as business needs evolve, including work related to changing internal systems and processes.
<p>Customer Service Representative (4 Openings)</p><p><strong>Chattanooga, TN | Full-Time | On-Site</strong></p><p>Our client is experiencing significant growth within its Dedicated Operations division and is seeking four Customer Service Representatives to join the team. This role combines customer service, transportation operations, and account management, making it an excellent opportunity for individuals who enjoy building relationships, problem-solving, and working in a fast-paced environment.</p><p><br></p><p>As a Customer Service Representative, you'll serve as the primary point of contact for assigned customer accounts while partnering closely with operations teams and Fleet Managers to ensure freight moves efficiently and customers receive exceptional service.</p><p><br></p><p>What You'll Do</p><ul><li>Manage daily communication for assigned customer accounts.</li><li>Serve as the primary customer-facing contact for transportation and service-related needs.</li><li>Build and maintain loads within transportation systems.</li><li>Track freight and provide timely shipment updates.</li><li>Coordinate with Fleet Managers, drivers, and operations teams to ensure service expectations are met.</li><li>Resolve issues proactively and communicate solutions to customers.</li><li>Monitor shipment activity and maintain accurate records and documentation.</li><li>Partner with teammates in a pod-based environment where customer service and operations teams work together to support customer accounts.</li><li>Assist with operational tasks and special projects as business needs require.</li></ul><p>What We're Looking For</p><ul><li>Previous experience in logistics, transportation, dispatch, fleet operations, customer service, or supply chain is highly preferred.</li><li>Strong organizational and multitasking abilities.</li><li>Excellent verbal and written communication skills.</li><li>Ability to remain calm and effective in a fast-paced, changing environment.</li><li>Strong problem-solving skills and attention to detail.</li><li>Proficiency with Microsoft Office and business systems.</li></ul><p>Ideal Backgrounds</p><p>Successful candidates often come from:</p><ul><li>Transportation and logistics operations</li><li>Dispatch or routing environments</li><li>Supply chain and freight coordination</li><li>Customer service or account management roles</li><li>Hospitality and service industries, such as restaurant, retail, or hotel operations, where managing multiple priorities is essential</li></ul><p>Why Join This Team?</p><ul><li>Join a growing operation supporting one of the nation's largest team-driving networks.</li><li>Work in a collaborative, team-oriented environment.</li><li>Gain exposure to both customer-facing and operational aspects of transportation management.</li><li>Opportunity for long-term career growth within a stable and expanding organization.</li></ul><p>If you're organized, customer-focused, and enjoy coordinating multiple moving pieces while delivering exceptional service, we'd love to hear from you.</p>
<p>We have partnered with a client within the Financial Services industry on their search for a Client Relationship Coordinator with proven exposure to financial planning, investment services, and/or insurance products. This role consists of providing excellent customer engagement by drafting client correspondence and documentation, preparing meetings, entering data into the company’s CRM system, collecting client payments, and coordinating with outside vendors as needed. The ideal Client Service Coordinator will also develop business plans to assist in goal setting, present product knowledge to prospective clients, negotiate agreements, and resolve all client inquiries. </p><p><br></p><p>How you will make an impact</p><ul><li>Coordinate client interactions, manage appointments, and help ensure a seamless and professional client experience.</li><li>Provide administrative and operational support to professionals responsible for maintaining ongoing client relationships.</li><li>Maintain accurate client records, update CRM databases, and track follow-up activities to ensure timely communication.</li><li>Assist with scheduling, correspondence, documentation, and other tasks that support client engagement and retention.</li><li>Identify opportunities to streamline workflows and improve service delivery through technology and automation.</li><li>Embrace new software platforms and AI tools to enhance productivity, organization, and client service.</li><li>Handle sensitive client information with discretion while maintaining a high standard of professionalism and accuracy.</li><li>Collaborate with internal teams to address client needs, resolve service-related issues, and support overall business objectives.</li></ul>