Search jobs now Find the right job type for you Create a job alert Explore how we help job seekers Contract talent Full-Time talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2027 Salary Guide Demand for Skilled Talent Report Job Market Outlook Press Room Tech insights Labor market overview AI in recruiting Navigating the AI era Staffing for small businesses Cost of a bad hire Browse jobs Find your next hire Our locations

Add your latest resume to match with open positions.

222 results for Help Desk Analyst in Html

IT Support Specialist
  • Lenexa, KS
  • onsite
  • Temporary to Hire
  • - USD / Hourly
  • We are looking for an IT Site Support Specialist to provide hands-on technical support for end users and maintain reliable workplace technology in Lenexa, Kansas. This contract opportunity is ideal for someone who enjoys resolving hardware, software, and connectivity issues while delivering a strong customer support experience. The person in this role will help keep day-to-day IT operations running smoothly by supporting desktop environments, infrastructure components, and service management processes.<br><br>Responsibilities:<br>• Deliver onsite technical assistance for desktops, laptops, peripherals, and mobile devices to minimize employee downtime.<br>• Diagnose and resolve incidents involving operating systems, basic network connectivity, user accounts, and standard business applications.<br>• Manage support requests through the ServiceNow platform, ensuring accurate documentation, timely updates, and proper ticket resolution.<br>• Install, configure, and replace end-user hardware and software in accordance with internal IT standards.<br>• Support local technology infrastructure by identifying issues, escalating complex problems when needed, and coordinating with broader IT teams.<br>• Perform routine workstation setup, imaging, and deployment for new employees, role changes, and equipment refreshes.<br>• Maintain inventory records for devices and accessories while helping ensure equipment is tracked and available for business needs.
  • 2026-10-13T12:58:41Z
Desktop Support Analyst
  • North Charleston, SC
  • onsite
  • Temporary to Hire
  • 23.00 - 25.00 USD / Hourly
  • We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in North Charleston, South Carolina. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving hardware, software, and connectivity issues while helping employees stay productive in a fast-paced onsite environment. The role includes desktop support, user setup and orientation, and day-to-day system and network assistance.<br><br>Responsibilities:<br>• Deliver onsite technical support for desktops, workstations, and related peripherals, resolving issues efficiently to minimize downtime.<br>• Diagnose and troubleshoot hardware, software, and operating system problems across Windows 10 devices.<br>• Set up, configure, and maintain desktop equipment, including Bluetooth-enabled devices and other user accessories.<br>• Support new user onboarding by preparing systems, assisting with IT orientation, and ensuring proper access to required tools.<br>• Perform desktop imaging, system configuration, and routine administration tasks to keep endpoints standardized and secure.<br>• Manage user accounts and permissions within Active Directory as part of daily support activities.<br>• Assist with system administration and basic network support to address connectivity and infrastructure-related issues.<br>• Document technical issues, resolutions, and support activities to maintain accurate service records and improve support processes.
  • 2026-10-05T13:18:45Z
Senior Desktop Support Analyst
  • Worcester, MA
  • onsite
  • Permanent / Full Time
  • 75000.00 - 85000.00 USD / Yearly
  • We are looking for an experienced Senior Desktop Support Analyst to provide high-touch technical support in Worcester, Massachusetts. This role focuses on delivering dependable assistance to senior leaders across macOS, Windows, mobile platforms, and productivity tools while ensuring a seamless end-user experience. The ideal candidate brings strong technical judgment, effective communication skills, and the ability to navigate urgent issues in a fast-paced university environment.<br><br>Responsibilities:<br>• Provide white-glove technical assistance to executive users, with primary support for macOS devices as well as Windows systems, mobile technology, and collaboration platforms.<br>• Take full ownership of support requests, guiding each issue from initial assessment through troubleshooting, follow-up, and final resolution.<br>• Partner with internal technology teams and external service providers to address escalated or complex technical problems efficiently.<br>• Prepare and support executive meetings, presentations, and other high-visibility events to help ensure technology operates without disruption.<br>• Translate technical concepts into clear, practical guidance for users who may not have a technical background.<br>• Build strong working relationships with senior leadership by handling sensitive matters with professionalism and discretion.<br>• Monitor patterns in support activity, identify recurring problems, and propose improvements to enhance service quality and operational efficiency.
  • 2026-10-19T14:13:45Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary / Contract
  • - USD / Hourly
  • We are looking for a Desktop Support Analyst to provide hands-on technical support for end users and departmental technology needs in Philadelphia, Pennsylvania. This Contract position focuses on maintaining reliable desktop systems, resolving hardware and software issues, and supporting a broad range of computing equipment used in day-to-day operations. The ideal candidate brings a service-focused approach, strong troubleshooting ability, and the confidence to work independently while collaborating with technical and non-technical stakeholders.<br><br>Responsibilities:<br>• Deliver desktop support by installing, configuring, repairing, and maintaining computers, operating systems, peripheral devices, and specialized research-related equipment.<br>• Investigate and resolve technical incidents, respond to user inquiries, and restore service quickly while escalating uncommon or higher-risk issues when needed.<br>• Guide employees on proper system and equipment use, helping them work effectively and follow established technology practices.<br>• Recommend appropriate hardware and software purchases by providing technical input, product guidance, and specification details for departmental needs.<br>• Review the local computing environment to identify opportunities for improved performance, reliability, and process efficiency.<br>• Participate in the assessment and rollout of technology solutions, including product testing, implementation support, and validation with end users.<br>• Maintain accurate records by updating service tickets, documenting assigned work, and keeping inventory information current.<br>• Support configuration and user administration tasks within Windows environments and Active Directory as part of daily desktop operations.
  • 2026-10-15T15:33:45Z
IT Support Specialist II
  • Virginia Beach, VA
  • onsite
  • Temporary to Hire
  • 28.50 - 30.00 USD / Hourly
  • We are looking for an IT Support Specialist II to provide dependable technical support and hands-on endpoint assistance for employees in Virginia Beach, Virginia. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving user issues, maintaining reliable device operations, and supporting core Microsoft and identity administration tasks. In this role, you will manage incoming support requests, contribute to system stability and security monitoring, and help keep IT processes and documentation current.<br><br>Responsibilities:<br>• Manage the daily support queue by assessing incoming issues, documenting activity, resolving Tier 1 and Tier 2 requests, and closing tickets within defined service expectations.<br>• Record all support interactions, including direct and walk-up requests, in the ticketing system so work can be prioritized, tracked, and reported accurately.<br>• Troubleshoot user-facing technical problems involving computers, software, printers, peripherals, connectivity, and account access, escalating more complex matters with complete notes when needed.<br>• Prepare, deploy, maintain, repair, and track inventory for workstations, mobile devices, printers, and related equipment across the organization.<br>• Carry out assigned administration tasks in Active Directory, Microsoft 365, and Entra ID, including account setup, group updates, licensing changes, onboarding, offboarding, and access management.<br>• Perform approved patching and update activities for workstations and servers, review backup results each day, and raise any failures or exceptions for further action.<br>• Monitor endpoint, backup, system, and security alerts, complete initial troubleshooting, and escalate suspicious activity or policy concerns to the appropriate technical lead.<br>• Create and update knowledge articles, runbooks, support procedures, hardware records, and recurring service trend reports to improve operational visibility and consistency.<br>• Assist with network and infrastructure troubleshooting, backup and recovery exercises, and evaluation or user support for approved technologies such as Microsoft Copilot.<br>• Travel occasionally to satellite offices as needed to provide onsite technical support and related IT assistance.
  • 2026-10-09T14:34:09Z
Desktop Support Analyst
  • Madison, WI
  • onsite
  • Temporary to Hire
  • 38.00 - 44.00 USD / Hourly
  • We are looking for a Desktop Support Analyst to join a team in Madison, Wisconsin in a contract-to-permanent capacity. This position is ideal for a highly hands-on, detail-oriented individual who enjoys validating hardware and software performance, partnering with product and support stakeholders, and turning technical findings into clear recommendations. The role centers on evaluating connected devices and workstation technologies, with a strong emphasis on testing, troubleshooting, and documenting results in a fast-paced environment.<br><br>Responsibilities:<br>• Conduct extensive hands-on testing and validation of desktop hardware, peripherals, and integrated technology solutions to confirm performance, reliability, and compatibility.<br>• Partner closely with product and support teams to investigate technical issues, share findings, and help improve end-user device experiences.<br>• Assess a wide range of equipment, including Bluetooth and BTLE devices, mobile hardware, tablets, scanning tools, scales, indicators, and other connectivity-related technologies.<br>• Research emerging hardware options and compare vendor solutions to support informed recommendations for device selection and deployment.<br>• Install, configure, image, and troubleshoot Windows 10 workstations and related desktop equipment in accordance with operational needs.<br>• Validate hardware and software integrations involving RFID-enabled tools, embedded devices, and other digital hardware components.<br>• Create detailed documentation covering test procedures, outcomes, technical observations, and recommended next steps for stakeholders.<br>• Support investigation and resolution of hardware issues by analyzing device behavior, connectivity performance, and configuration settings across multiple platforms.<br>• Contribute technical insight on specialized equipment used in AgTech environments, including evaluation of device interoperability and field readiness.
  • 2026-10-27T16:18:45Z
Application Support Analyst
  • Tallahassee, FL
  • remote
  • Temporary / Contract
  • 35.00 - 40.00 USD / Hourly
  • <p>We are looking for an experienced Application Support Analyst to support a high-visibility production environment in Tallahassee, Florida. This Long-term Contract opportunity is ideal for someone who can balance technical troubleshooting with responsive customer service while helping users navigate issues efficiently. In this role, you will partner with internal teams and external vendors to investigate incidents, maintain accurate support records, and contribute to stable system performance across a large user community.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming support requests by evaluating reported issues, organizing ticket queues, and directing incidents to the appropriate resources.</p><p>• Work closely with end users to collect complete issue details, confirm business impact, and ensure problem reports are clearly documented.</p><p>• Perform Tier 1 and Tier 2 troubleshooting for application, software, and basic hardware-related concerns using established support practices.</p><p>• Address routine incidents through documented resolutions and escalate more complex defects to vendors or specialized technical teams as needed.</p><p>• Oversee ticket progress from initial intake through closure, following service level expectations and keeping stakeholders informed of status updates.</p><p>• Maintain thorough records within the incident management system to support traceability, audit readiness, and knowledge sharing.</p><p>• Create and refine knowledge articles, support documentation, and standard operating procedures to improve consistency in issue resolution.</p><p>• Identify recurring support patterns, prepare trend reports, and recommend process improvements that reduce repeat incidents and improve production stability.</p><p>• Assist with release support activities, including validation efforts, production readiness checks, and post-implementation follow-up after deployments.</p>
  • 2026-10-02T19:33:47Z
IT Support Technican
  • San Diego, CA
  • onsite
  • Temporary / Contract
  • 28.00 - 35.00 USD / Hourly
  • <p>We are seeking a customer-focused <strong>IT Support Technician</strong> to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in <strong>San Marcos, CA</strong></p><p><br></p><p>Key Responsibilities</p><ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul><p><br></p>
  • 2026-10-10T00:08:45Z
Desktop Support Analyst
  • Kaukauna, WI
  • onsite
  • Temporary to Hire
  • 30.45 - 35.26 USD / Hourly
  • We are looking for a Desktop Support Analyst to provide hands-on technical support for a manufacturing facility in Wisconsin. This contract position with potential for a permanent role is ideal for someone who enjoys resolving end-user issues, supporting onsite infrastructure, and working closely with plant operations in a fast-paced paper and packaging environment. The role requires strong troubleshooting ability across desktops, printers, scanners, Microsoft technologies, and core networking components, along with the flexibility to support onsite needs five days per week.<br><br>Responsibilities:<br>• Deliver onsite technical support for desktop systems, workstations, and end-user hardware within the plant environment.<br>• Diagnose and resolve issues involving Windows 10 devices, software deployment, application removal, and general workstation performance.<br>• Support printer operations by identifying and correcting problems related to HP printers, print drivers, and print connectivity.<br>• Assist with network-related troubleshooting by following established guidance, testing connectivity, and helping identify the source of communication failures.<br>• Provide user and device support within Active Directory and Microsoft 365, including access-related issues and basic account administration.<br>• Participate in device imaging and deployment efforts, including Autopilot rollouts and workstation setup for new or replacement equipment.<br>• Work with basic switching and Cisco network components to support installation activities and onsite troubleshooting needs.<br>• Maintain and troubleshoot barcode and handheld scanning equipment, including Zebra scanners used in plant operations.<br>• Serve as the onsite point of execution for broader infrastructure teams by carrying out technical instructions accurately and reporting findings clearly.
  • 2026-10-23T22:13:45Z
NOC Specialist/IT Support
  • Covington, GA
  • remote
  • Temporary to Hire
  • 24.00 - 24.00 USD / Hourly
  • <p><strong>About the Role</strong></p><p>We are seeking a dependable and customer-focused <strong>NOC / IT Support Analyst</strong> to join a growing IT support team. This role is ideal for someone who enjoys troubleshooting technical issues, supporting end users, and working in a fast-paced environment.</p><p>The selected candidate will provide hardware, software, and network support to customer service representatives and corporate employees, ensuring a seamless technology experience across the organization.</p><p><br></p><p><strong>Training & Schedule Requirements</strong></p><ul><li>Initial training will take place <strong>onsite in Marietta, GA</strong> for approximately <strong>2-3 weeks</strong></li><li>Training schedule: <strong>Monday-Friday, 9:00 AM - 5:00 PM</strong></li><li>Following training, candidates will transition to a <strong>4 day x10 hour schedule</strong></li><li>Shifts may be assigned on <strong>any day of the week</strong>, including <strong>Saturdays and Sundays</strong></li><li>Candidates must have <strong>open availability</strong> and be flexible with shift assignments based on operational needs</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Troubleshoot and resolve IT issues received through the help desk, chat, phone, voicemail, and email channels</li><li>Provide onsite and remote support for hardware, software, and network-related issues</li><li>Perform account password resets and account unlocks</li><li>Manage and troubleshoot VPN access issues</li><li>Support and troubleshoot call center technologies</li><li>Assist with new employee onboarding and workstation setup</li><li>Deploy, configure, and maintain IT equipment</li><li>Maintain and update asset tracking systems</li><li>Image, configure, and re-image laptops and desktops</li><li>Manage user and computer group assignments within Active Directory</li><li>Assist with creating, modifying, and disabling user accounts</li></ul><p><strong>*Please note: </strong>After training, the schedule will be four 10-hour shifts per week with shifts based on business needs, including evenings, weekends, and holidays. Do not apply to this posting if you're not open to this schedule - no exceptions will be made.</p>
  • 2026-10-16T13:33:42Z
IT Asset/Hardware Analyst
  • Bonita Springs, FL
  • onsite
  • Temporary / Contract
  • - USD / Hourly
  • <p>We are looking for an Desktop Analyst to support hardware lifecycle activities and asset governance. This Long-term Contract position is ideal for someone who is detail oriented and can manage inventory accuracy, coordinate technical support needs, and work closely with business and IT teams to keep end-user equipment and related processes running smoothly. The role requires strong attention to detail, effective communication, and the ability to balance day-to-day operational priorities with assigned projects.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate records for company-owned hardware and technology assets, including inventory tracking, assignments, and status updates throughout the asset lifecycle.</p><p>• Provide hands-on support for desktops and laptops in an enterprise setting, helping to resolve issues related to device setup, usage, and replacement needs.</p><p>• Partner with technical teams, managers, and business stakeholders to clarify operational needs and translate them into practical support and asset management actions.</p><p>• Coordinate assigned initiatives and ensure project-related tasks are completed on schedule, with clear follow-up and minimal oversight.</p><p>• Support software and hardware compliance efforts by monitoring asset inventory details, license-related information, and documentation standards.</p><p>• Collaborate with team members to manage service requests, operational workloads, and project deliverables while maintaining service quality.</p><p>• Use ticketing and service management platforms to document work, track requests, and communicate progress to end users and internal partners.</p><p>• Assist employees across multiple business areas, including branch operations, sales, marketing, finance, customer support, and field services, with hardware and asset-related needs</p>
  • 2026-09-29T14:18:45Z
Desktop Support Analyst
  • Greenville, SC
  • onsite
  • Temporary / Contract
  • 22.00 - 25.00 USD / Hourly
  • <p>We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Greenville, South Carolina. This Contract position is ideal for someone who enjoys resolving hardware and software issues, maintaining reliable workstation performance, and delivering responsive service to users. The role will focus on desktop support, user account assistance, imaging, and day-to-day troubleshooting across Windows-based systems.</p><p><br></p><p>Responsibilities:</p><p>• Provide direct support for desktop and workstation issues, diagnosing and resolving technical problems affecting end users.</p><p>• Install, configure, and maintain Windows 10 devices to ensure stable and secure daily operations.</p><p>• Set up, replace, and troubleshoot desktop hardware components, peripherals, and related equipment as needed.</p><p>• Perform desktop imaging and device preparation for new deployments, upgrades, and refresh activities.</p><p>• Support user account administration tasks within Active Directory, including access updates and basic account maintenance.</p><p>• Respond to service requests in a timely manner, document resolutions, and escalate complex issues when appropriate.</p><p>• Assist with workstation standardization efforts and support technical changes as assigned within the desktop environment.</p>
  • 2026-10-26T16:28:45Z
Senior Desktop Support Engineer
  • White Plains, NY
  • onsite
  • Permanent / Full Time
  • 105000.00 - 110000.00 USD / Yearly
  • • Engineer and support Windows desktop and laptop environments. <br>• Design, deploy, and manage application deployments. <br>• Administer Microsoft Intune while supporting the organization's migration from SCCM. <br>• Support Citrix Cloud VDI, including image management, connectors, troubleshooting, rollbacks, <br>and desktop optimization. <br>• Troubleshoot complex desktop and endpoint issues escalated from Service Desk. <br>• Develop scripts and automation to improve desktop administration. <br>• Create and maintain technical documentation and standards. <br>• Support endpoint security initiatives, including enterprise antivirus/Defender deployments. <br>• Work closely with Infrastructure engineers supporting the backend server environment. <br>• Participate in an on-call rotation (approximately one Sunday every four weeks, with following <br>Friday off for a long weekend!). <br>What we understand ideal experience should be <br>• Windows Desktop Engineering <br>• Microsoft Intune & SCCM (migration experience preferred) <br>• Citrix Cloud / Virtual Desktop Infrastructure (VDI) <br>• Windows image management <br>• Scripting (PowerShell preferred) <br>• Application packaging and deployment <br>• Endpoint security / Microsoft Defender <br>• Nutanix virtualization familiarity <br>• Dell enterprise laptop environments <br>• Strong documentation and troubleshooting skills
  • 2026-10-02T15:28:43Z
Desktop Support Technician
  • Dallas, TX
  • onsite
  • Temporary / Contract
  • 25.00 - 29.00 USD / Hourly
  • <p>We are seeking a skilled Desktop Support Technician to provide technical support and troubleshooting for end users in a hybrid work environment. This position is based in Dallas, TX and requires three days onsite and two days remote each week.</p><p><br></p><p><strong>POSITION: IT SERVICE DESK</strong></p><p><strong>LOCATION: DALLAS (HYBRID)</strong></p><p><strong>DURATION: 3 MONTH CONTRACT </strong></p><p><strong>RATE: $25-29/HR DEPENDING ON EXPERIENCE </strong></p><p><br></p><p><strong>End User Support</strong></p><ul><li>Provide desktop and end-user support for both Windows and macOS devices, including laptops, peripherals, printers, docking stations, and mobile accessories.</li><li>Troubleshoot hardware, software, networking, VPN, connectivity, and application issues.</li><li>Support employees both remotely and onsite while delivering a positive customer experience.</li><li>Assist users with login issues, password resets, account lockouts, software requests, and access-related questions.</li><li>Diagnose and resolve endpoint issues efficiently to minimize user downtime.</li></ul>
  • 2026-10-20T15:34:07Z
Deal Coordinator
  • Menlo Park, CA
  • onsite
  • Temporary / Contract
  • 37.00 - 40.00 USD / Hourly
  • <p>We are seeking a highly organized and detail-oriented <strong>Transaction/Deal Coordinator</strong> to support a high-performing Commercial Real Estate brokerage team. This role serves as a key liaison between Brokerage, Operations, and Finance, ensuring transactions are accurately documented, billed, tracked, recognized as revenue, and collected.</p><p><br></p><p>The ideal candidate thrives in a fast-paced environment, enjoys working with contracts and financial data, and can effectively manage multiple deadlines while providing exceptional internal and external customer service.</p><p><br></p><p><br></p><p>Key Responsibilities</p><ul><li>Review leases, contracts, and transaction documents for accuracy and completeness.</li><li>Process commercial real estate transactions and support revenue recognition activities.</li><li>Generate invoices and ensure timely billing and payment tracking.</li><li>Manage accounts receivable, collections, and deal-related financial reporting.</li><li>Maintain lease databases, transaction records, and brokerage pipeline reports.</li><li>Prepare reporting for brokerage teams, leadership, and finance partners.</li><li>Validate contracts and oversee project tracking for marketing reimbursements.</li><li>Partner with brokerage, operations, finance, marketing, research, and leadership teams.</li><li>Ensure all transaction and historical data is maintained with a high level of accuracy.</li></ul>
  • 2026-10-23T15:38:43Z
IT Support
  • Albuquerque, NM
  • onsite
  • Temporary / Contract
  • - USD / Hourly
  • <p>Our client is seeking an IT Support Technician to support workstation deployment, device imaging, asset management, and end-user technology readiness. </p><p>This role is ideal for an IT professional with hands-on experience supporting desktops, laptops, and device deployments, or a highly motivated IT support professional looking to grow their skills in Microsoft Intune and endpoint management.</p><p>The primary focus of this role is staging, imaging, configuring, and deploying end-user devices while maintaining accurate asset records and ensuring a smooth technology deployment experience. The individual may also assist with service desk activities, including hardware troubleshooting, printer support, equipment upgrades, and workstation replacements.</p><p>Key Responsibilities</p><p>• Configure, image, stage, and deploy desktops, laptops, and mobile devices for end users.</p><p>• Support workstation lifecycle management, including new deployments, upgrades, refreshes, and replacements.</p><p>• Utilize Microsoft Intune to deploy operating system images, applications, updates, and configurations.</p><p>• Assist with endpoint and workstation management within an Intune-managed environment.</p><p>• Maintain accurate asset inventory and device tracking records.</p><p>• Support software deployment and installation activities.</p><p>• Perform testing and quality assurance checks prior to device deployment.</p><p>• Document deployment activities, configurations, and inventory updates.</p><p>• Assist with routine service desk requests, including: </p><p>o PC and laptop troubleshooting</p><p>o Printer setup and support</p><p>o Peripheral installation and configuration</p><p>o Hardware upgrades and replacements</p><p>o Basic software support</p><p>• Track and manage work requests through ticketing and asset management systems.</p><p>• Follow established IT security, compliance, and operational procedures.</p><p>Other duties as needed</p>
  • 2026-10-13T16:43:47Z
Technical Support Specialist
  • San Francisco, CA
  • remote
  • Temporary / Contract
  • 40.00 - 40.00 USD / Hourly
  • <p>We are looking for a Technical Support Analyst to provide advanced technical assistance for connected healthcare technology used in hospitals and care environments in San Francisco, California. This contract position focuses on supporting wireless and embedded devices, resolving user issues across hardware, software, and network layers, and helping maintain reliable operation of critical safety and location-based systems. The role is well suited for someone who combines strong customer support instincts with hands-on troubleshooting experience in Windows-based and device-driven environments.</p><p><br></p><p>This is a remote, contract opportunity!</p><p><br></p><p>Responsibilities:</p><p>• Deliver front-line and intermediate technical support for healthcare clients using connected safety, tracking, and device-based solutions</p><p>• Diagnose and resolve issues involving Windows systems, embedded devices, wireless connectivity, software behavior, and peripheral hardware</p><p>• Manage incoming service desk requests, prioritize incidents appropriately, and follow cases through to completion</p><p>• Support remote troubleshooting sessions with end users by guiding configuration changes, diagnostics, and corrective actions</p><p>• Monitor reported performance concerns and investigate system reliability issues across deployed customer environments</p><p>• Record support activity thoroughly, including problem details, steps taken, outcomes, and recommended follow-up actions</p><p>• Partner with internal technical teams to escalate complex incidents and help drive timely resolution</p><p>• Contribute to product learning, support readiness, and knowledge-sharing efforts for specialized healthcare and IoT platforms</p>
  • 2026-10-23T22:13:45Z
Desktop Support Technician
  • Tunkhannock, PA
  • onsite
  • Temporary / Contract
  • 23.75 - 27.50 USD / Hourly
  • We are looking for an experienced Desktop Support Technician to join a short-term Contract assignment in Tunkhannock, Pennsylvania. This part-time opportunity supports on-site IT operations with a strong focus on maintaining Windows-based devices and ensuring systems remain secure and fully functional. The role is best suited for someone who is comfortable working hands-on with end-user hardware, patch management, and day-to-day technical issue resolution.<br><br>Responsibilities:<br>• Apply security patches and software updates to Windows desktops, laptops, docking stations, and selected servers in an on-site environment.<br>• Confirm that updated systems, peripherals, and connected equipment are operating correctly after maintenance is completed.<br>• Diagnose and resolve common workstation and server issues involving hardware, software, and overall system performance.<br>• Carry out technical work in alignment with established client procedures and documented patching standards.<br>• Record completed tasks, communicate unresolved items, and provide clear status updates on support activity.<br>• Support a workload centered primarily on patch deployment, while also addressing general repair and troubleshooting needs.<br>• Provide on-site technical assistance during scheduled weekday shifts, with no remote or weekend support involved.<br>• Step into an existing support need and help maintain continuity of service for the client environment during the assignment period.
  • 2026-10-27T18:49:17Z
IT Support Specialist (macOS)
  • Harrisburg, PA
  • onsite
  • Temporary to Hire
  • 28.00 - 32.00 USD / Hourly
  • We are looking for a hands-on IT Support Specialist (macOS) to deliver dependable technical assistance for staff in Harrisburg, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day user issues, supporting Apple-focused environments, and keeping endpoint and account services running smoothly. The role centers on Tier 1 and Tier 2 support, Microsoft 365 administration, device management, and clear communication with end users. You will also partner with vendors and elevate more advanced infrastructure or security matters to IT leadership when needed.<br><br>Responsibilities:<br>• Deliver first- and second-level support for employee technology requests, ensuring issues are logged accurately, prioritized appropriately, and carried through to completion.<br>• Provide day-to-day support for macOS systems, Apple hardware, mobile devices, and key workplace applications such as Microsoft 365, Teams, SharePoint, Outlook, OneDrive, Zoom, and Zoho One.<br>• Prepare, configure, enroll, and deploy devices while maintaining asset records, software distribution, compliance checks, and lifecycle updates for endpoints.<br>• Handle user account tasks including onboarding, offboarding, access adjustments, license administration, and other identity-related support activities.<br>• Diagnose and resolve common problems involving connectivity, authentication, conferencing tools, printers, copiers, peripherals, and general office technology.<br>• Create and maintain support documentation, end-user instructions, knowledge articles, and operational runbooks to improve consistency and service quality.<br>• Work with external vendors for troubleshooting, service coordination, and issue follow-up when third-party assistance is required.<br>• Escalate advanced technical, cybersecurity, or infrastructure concerns to IT leadership with clear documentation and context.
  • 2026-10-27T15:18:45Z
IT Asset/Hardware Analyst
  • Bonita Springs, FL
  • onsite
  • Temporary / Contract
  • - USD / Hourly
  • <p>We are looking for an IT Asset/Hardware Analyst to support enterprise hardware and asset management activities for an organization in Ft Myers. This short term contract position is ideal for someone who can manage device inventories, support end-user technology needs, and work closely with technical and business teams. The role requires strong knowledge of desktop and laptop environments, a proactive approach to task ownership, and the ability to communicate effectively across multiple departments.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate records for hardware assets and software-related inventory across the enterprise environment.</p><p>• Support the deployment, tracking, and lifecycle management of desktop and laptop equipment used by employees and business teams.</p><p>• Partner with managers, technical staff, and end users to gather business and technical needs related to assigned asset and hardware requests.</p><p>• Use ticketing and service management platforms to document work, resolve requests, and ensure timely follow-up on support activities.</p><p>• Coordinate assigned initiatives and contribute to project-based work while balancing day-to-day operational responsibilities.</p><p>• Collaborate with colleagues across branch locations and departments such as sales, marketing, finance, customer support, and field services to address technology needs.</p><p>• Assist with software license tracking and compliance efforts to help maintain organized and reliable asset records.</p><p>• Provide user support for workplace technologies and applications, including Microsoft environments and common business productivity tools</p>
  • 2026-10-05T20:08:42Z
IT SOX Analyst
  • Berkeley, CA
  • remote
  • Temporary / Contract
  • 50.00 - 60.00 USD / Hourly
  • <p>Our client is seeking an interim IT SOX Analyst to strengthen the company’s compliance environment and support reliable IT controls over financial reporting. This interim engagement is ideal for someone who combines strong technical understanding with a careful, process-driven approach to Sarbanes-Oxley compliance. The role works closely with IT, Finance, Operations, and audit partners to evaluate control effectiveness, document processes, and help address control gaps. You will play an important part in maintaining a well-governed control framework across key systems and technology processes. This is a 100% remote opportunity and expected to pay between $50-$60 DOE and location.</p><p><br></p><p>Responsibilities:</p><p>• Contribute to the ongoing administration of the IT SOX compliance program, with primary attention on IT general controls and related financial reporting risks</p><p>• Meet with system administrators and business stakeholders to map processes, identify key control points, and maintain accurate risk and control documentation</p><p>• Prepare and revise process narratives, control matrices, flow documentation, and testing materials so they reflect current system activities and control design</p><p>• Perform testing of IT-dependent and automated controls in line with compliance expectations and auditor requirements, documenting results with clarity and precision</p><p>• Monitor identified control issues through remediation, confirm corrective actions are completed, and maintain status reporting on open items</p><p>• Assist with annual scoping exercises and IT risk assessments to determine which systems, applications, and processes fall within the SOX program</p><p>• Review planned system implementations, enhancements, and significant technology changes to assess potential effects on internal control requirements</p><p>• Coordinate with Finance, Operations, and IT teams to promote consistent execution of control activities and timely support for audit-related requests</p><p>• Provide internal and external auditors with organized evidence, explanations, and supporting documentation related to IT controls and compliance activities</p>
  • 2026-10-24T19:24:22Z
Business Analyst
  • Houston, TX
  • onsite
  • Temporary / Contract
  • - USD / Hourly
  • We are looking for a Business Analyst to support customer-focused operational initiatives in Houston, Texas. This Long-term Contract position is ideal for someone who can translate business needs into practical solutions, evaluate documentation with precision, and collaborate effectively within Agile Scrum teams. The role will work closely with stakeholders to identify process gaps, improve service workflows, and help drive well-informed business decisions.<br><br>Responsibilities:<br>• Gather and interpret business needs from stakeholders to define clear, actionable requirements for projects and operational improvements.<br>• Analyze call center and customer service processes to uncover inefficiencies, clarify pain points, and recommend practical enhancements.<br>• Review business and operational documents for accuracy, completeness, and alignment with established objectives and standards.<br>• Partner with cross-functional teams in an Agile Scrum environment to support backlog refinement, sprint planning, and solution delivery.<br>• Conduct gap analysis to compare current operations with desired outcomes and outline opportunities for process improvement.<br>• Create organized business analysis artifacts such as requirement documents, workflows, and status updates to support decision-making.<br>• Facilitate communication between business users and project teams to ensure expectations, priorities, and deliverables remain aligned.
  • 2026-10-28T12:53:46Z
Business Analyst IT L3
  • Torrance, CA
  • remote
  • Temporary / Contract
  • 40.00 - 45.00 USD / Hourly
  • We are looking for an experienced Business Analyst IT L3 to support critical parts application initiatives within a fast-paced automotive environment in Marysville, Ohio. This Long-term Contract position combines hands-on business analysis, technical solution planning, and production support for warehouse and parts center systems. The role will work closely with project leadership, end users, and business stakeholders to improve application performance, deliver enhancements, and support larger IT initiatives. This position is onsite four days per week and includes occasional travel.<br><br>Responsibilities:<br>• Serve as the primary analyst for parts center applications, supporting daily operations, system improvements, and larger project-based work.<br>• Partner with business users and technical teams to gather needs, define scope, and produce clear business and functional documentation from initiation through delivery.<br>• Perform detailed analysis, contribute to solution design, and support development, unit testing, integration testing, system validation, and user acceptance activities.<br>• Help shape application architecture by recommending practical technical approaches that align with operational and business requirements.<br>• Coordinate deployments and provide post-release support to ensure stable implementation and timely resolution of issues during warranty periods.<br>• Deliver technical assistance to end users and stakeholders, including support for communication interfaces tied to AS400-connected tools such as scanners, voice systems, and label printers.<br>• Monitor assigned work items through completion, maintaining visibility on progress, risks, and outcomes for project or team leadership.<br>• Manage change control activities using the Aldon tool and support compliance practices to meet Sarbanes-Oxley requirements.<br>• Contribute to production issue resolution and enhancement planning across warehouse, ordering, and fulfillment-related systems.<br>• Assist with integration-related support involving messaging and connected platforms used within parts and supply chain operations.
  • 2026-10-23T17:58:44Z
Desktop Support Technician
  • Fort Lauderdale, FL
  • onsite
  • Temporary / Contract
  • 20.00 - 24.00 USD / Hourly
  • <p>We are seeking a Desktop Support Technician to support workstation imaging, new hire setup, and Windows 11 deployment activities. This role will be responsible for preparing and configuring desktop and laptop systems, performing device imaging, setting up user workstations, and providing hands-on technical support to ensure a smooth end-user experience.</p><p><strong>Key Responsibilities</strong></p><ul><li>Perform desktop and laptop imaging, configuration, and deployment for new and existing users</li><li>Set up workstations, including hardware installation, peripheral connections, and basic network connectivity</li><li>Support Windows 11 installation, upgrades, configuration, and troubleshooting</li><li>Install and configure standard business applications, security tools, and system updates</li><li>Troubleshoot hardware, software, and operating system issues for desktops, laptops, printers, and related devices</li><li>Provide onsite and remote support for end users with a strong customer service focus</li><li>Maintain asset tracking, deployment records, and technical documentation</li><li>Assist with moves, adds, changes, and workstation refresh projects</li><li>Escalate complex technical issues as needed and collaborate with other IT team members to resolve incidents efficiently</li></ul><p><br></p>
  • 2026-10-16T20:48:49Z
Sr. Financial Analyst
  • Toledo, OH
  • onsite
  • Permanent / Full Time
  • 100000.00 - 120000.00 USD / Yearly
  • <p>We are looking for a Sr. Financial Analyst to support financial planning, reporting, and performance analysis for a growing business in Toledo, Ohio. In this role, you will work closely with operational leaders and corporate partners to translate financial results into clear recommendations that improve profitability and efficiency. This position plays a key part in budgeting, forecasting, month-end activities, and control compliance while helping leadership make informed business decisions.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate divisional financial results and turn complex data into meaningful insights for business leaders and cross-functional partners.</p><p>• Support monthly close activities by preparing journal entries, reviewing financial outcomes, and explaining differences across actuals, budgets, forecasts, and prior-year performance.</p><p>• Create and enhance reporting tools that improve accuracy, reduce manual effort, and accelerate recurring financial analysis.</p><p>• Contribute to annual planning cycles by assisting with budget preparation, forecast updates, and consolidated reporting across service center and departmental operations.</p><p>• Produce recurring analyses on service center performance, including profitability trends, cost-to-serve metrics, operating statements, and key business ratios.</p><p>• Prepare monthly, quarterly, and annual financial reports required for organizational and corporate review.</p><p>• Partner with service center teams, regional leadership, and senior management to deliver ad hoc analysis that supports operational and strategic decisions.</p><p>• Complete internal control reviews, respond to audit-related data requests, and participate in assessments that reinforce compliance and sound financial practices.</p><p>• Assist with special projects and other finance initiatives as business needs evolve.</p>
  • 2026-10-27T13:58:42Z
4 6