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288 results for Help Desk Analyst Ii in Html

Network Manager
  • Lake Forest, IL
  • onsite
  • Permanent / Full Time
  • 100000.00 - 140000.00 USD / Yearly
  • We are looking for an experienced Network Manager to lead the stability, performance, and continuous improvement of enterprise network services in Lake Forest, Illinois. This position oversees daily network operations, guides technical direction across a distributed environment, and works closely with internal teams and external providers to maintain reliable connectivity and communication services. The ideal candidate brings strong leadership, deep infrastructure knowledge, and the ability to align network capabilities with business needs.<br><br>Responsibilities:<br>• Direct day-to-day network operations across a geographically distributed enterprise environment, ensuring dependable and secure service delivery.<br>• Oversee the performance, availability, and maintenance of core network infrastructure, including routing, switching, firewalls, and voice-related technologies.<br>• Lead network architecture and design efforts to support scalability, resilience, and evolving business requirements.<br>• Manage relationships with external service providers and hold partners accountable for service quality, issue resolution, and contractual expectations.<br>• Collaborate with business units and cross-functional technology teams to prioritize initiatives, address operational needs, and support enterprise objectives.<br>• Establish and refine operational processes, service standards, and monitoring practices to improve network reliability and responsiveness.<br>• Drive troubleshooting and incident response for complex network issues, coordinating resources to restore service quickly and prevent recurrence.<br>• Provide leadership and direction to network personnel, promoting technical excellence, accountability, and continuous improvement.
  • 2026-11-03T17:28:42Z
IT Change Manager – Tax Modernization Project
  • Baltimore, MD
  • onsite
  • Temporary / Contract
  • 55.41 - 75.05 USD / Hourly
  • We are looking for an experienced IT Change Manager to support a high-visibility tax modernization initiative. This long-term contract opportunity is suited for a detail-oriented individual who can guide organizational adoption, strengthen stakeholder engagement, and help teams navigate change within a complex public-sector environment. The role blends change leadership, communication planning, and business partnership to improve operational effectiveness and service outcomes for residents and businesses.<br><br>Responsibilities:<br>• Lead change management activities that support the successful adoption of technology and process improvements tied to the tax modernization program.<br>• Develop and carry out communication, stakeholder engagement, and readiness strategies that help employees and business partners understand upcoming changes.<br>• Partner with cross-functional teams to gather business needs, translate impacts, and align change plans with project goals and operational priorities.<br>• Create and maintain business requirement documentation, training support materials, and adoption plans for affected departments and users.<br>• Assess organizational impacts, identify resistance risks, and recommend practical actions that improve user readiness and participation.<br>• Collaborate with technical and functional teams working across ERP and business application platforms, including Epicor and Oracle NetSuite-related environments.<br>• Track change adoption metrics, collect feedback from stakeholders, and adjust engagement approaches to improve outcomes throughout the project lifecycle.<br>• Support implementation coordination where system updates, integrations, or application enhancements require structured communication and end-user preparation.
  • 2026-10-30T07:04:06Z
Global Director of FP&A
  • Lehigh Valley, PA
  • onsite
  • Permanent / Full Time
  • 150000.00 - 165000.00 USD / Yearly
  • <p>We are looking for a strategic finance leader to oversee global planning, performance analysis, and executive reporting for our client's operations. This role will work closely with regional finance partners and business leaders to turn complex financial data into clear recommendations that support growth, profitability, and informed decision-making. The ideal candidate brings strong modeling capability, sound business judgment, and a collaborative leadership style suited to a fast-paced international environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead the preparation and consolidation of annual budgets, quarterly outlooks, and long-range financial plans across global operations.</p><p>• Partner with regional finance teams to align planning assumptions, reporting standards, and deliverable timelines across multiple geographies.</p><p>• Develop and refine financial models that evaluate business scenarios, operational performance, and strategic investment decisions.</p><p>• Deliver monthly and quarterly reporting packages that explain results, highlight variances, and communicate key business drivers to senior leadership.</p><p>• Perform targeted analyses on revenue, margins, pricing, and market trends to support executive decision-making and business priorities.</p><p>• Collaborate with finance systems and technology teams to improve planning tools, reporting capabilities, and analytics platforms.</p><p>• Create and maintain documentation for core FP& A processes to improve consistency, scalability, and knowledge sharing across the organization.</p><p>• Build strong partnerships with business unit leaders and cross-functional stakeholders to support recurring planning cycles and financial reviews.</p><p>• Manage and develop an FP& A analyst by setting priorities, providing coaching, and supporting ongoing growth within the team.</p>
  • 2026-10-23T13:13:47Z
Client Technologies Specialist (Senior)
  • Augusta, ME
  • remote
  • Temporary / Contract
  • 20.00 - 25.00 USD / Hourly
  • <p>We are looking for a Client Technologies Specialist (Senior) to provide hands-on technical support and user-facing service in Augusta, Maine. This Long-term Contract position is fully onsite and is ideal for someone who enjoys helping end users, preparing equipment, and keeping technology operations organized and efficient. The person in this role will support day-to-day desktop needs, contribute to user onboarding activities, and help maintain a reliable hardware inventory while working closely with team members and local stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Lead and support weekly onboarding sessions for new users, helping them get started with workplace technology and standard tools.</p><p>• Prepare and configure end-user equipment such as laptops, monitors, docking stations, and related hardware for deployment.</p><p>• Deliver prompt deskside assistance for routine technical issues, ensuring users receive practical and timely support.</p><p>• Track hardware assets and keep inventory records current, accurate, and easy to reference.</p><p>• Record completed work and support activities clearly so future troubleshooting and service continuity are well documented.</p><p>• Participate in recurring team discussions and issue review meetings to share updates, identify patterns, and improve service delivery.</p><p>• Answer general questions about system usage, device setup, and workplace technology with clear and complete guidance.</p><p>• Coordinate the retirement, collection, and proper disposal of outdated computer equipment in accordance with established procedures.</p><p>• Travel locally as needed within the immediate Alexandria, Virginia area to provide onsite support and related technical assistance.</p>
  • 2026-11-04T20:48:44Z
IT Product Owner
  • Oak Brook, IL
  • onsite
  • Temporary / Contract
  • 40.00 - 45.00 USD / Hourly
  • We are looking for an IT Product Owner to guide the direction and delivery of a transportation technology platform based in Oak Brook, Illinois. This Long-term Contract position will work closely with business and technical partners to shape priorities, define product needs, and support iterative delivery in an Agile environment. The ideal candidate brings a strong blend of product ownership, technical fluency, and communication skills to help modernize enterprise capabilities and keep cross-functional teams aligned on outcomes.<br><br>Responsibilities:<br>• Work with business partners and key stakeholders to uncover needs, define scope, and turn priorities into clear product direction.<br>• Create and maintain well-structured epics, user stories, and acceptance criteria in Jira so development teams have actionable and testable requirements.<br>• Own backlog prioritization by organizing work effectively and keeping upcoming sprint commitments prepared in advance.<br>• Facilitate refinement sessions, sprint planning, and release planning to support steady execution across the product lifecycle.<br>• Partner with engineering, quality assurance, and business teams to move features from concept through delivery with strong collaboration.<br>• Provide ongoing guidance to the delivery team by resolving requirement questions, addressing blockers, and supporting day-to-day decision-making.<br>• Lead product efforts tied to the modernization of a transportation platform, including coordination across technical and business functions.<br>• Use AI tools and rapid prototyping approaches to improve team efficiency, accelerate discovery, and support better product decisions.
  • 2026-11-06T22:18:43Z
IT Manager
  • New York, NY
  • onsite
  • Temporary / Contract
  • 57.00 - 66.00 USD / Hourly
  • We are looking for an IT Manager to support a Financial Services organization in New York, New York through a Contract engagement. This position will oversee core end-user technology operations, coordinate external service providers, and strengthen access, device, and productivity systems across the environment. The role is well suited for someone who can balance day-to-day IT administration with process improvement, security-minded oversight, and planning for continued office growth.<br><br>Responsibilities:<br>• Direct the work of third-party managed service providers to ensure reliable delivery of IT support and infrastructure services.<br>• Oversee employee onboarding and offboarding by preparing equipment, assigning system access, and removing permissions in a timely manner.<br>• Administer Windows-based desktops and laptops, maintaining performance, configuration standards, and user readiness.<br>• Support a workplace where employees operate across multiple devices and endpoints, ensuring consistent access and functionality.<br>• Manage Microsoft 365 applications and related collaboration tools, including account administration and user support.<br>• Evaluate and organize administrative privileges, user roles, and security settings to improve control across systems.<br>• Contribute to governance of AI-enabled tools by managing access permissions and helping define appropriate usage controls.<br>• Lead efforts to move legacy or remotely managed environments toward cloud-based identity and access management solutions, including Microsoft Entra ID.<br>• Create and refine IT policies, documentation, and operational procedures while recommending technology improvements to support expansion.
  • 2026-10-20T18:53:49Z
IT Manager/Director
  • Media, PA
  • onsite
  • Permanent / Full Time
  • 160000.00 - 170000.00 USD / Yearly
  • We are looking for an experienced IT leader to help guide technology operations and cybersecurity efforts for a growing, multi-entity organization in Media, Pennsylvania. This role partners closely with senior technology leadership to strengthen security practices, improve service delivery, and support practical business needs across multiple operating companies. The position is well suited for someone who combines technical depth with sound judgment and can grow into broader strategic responsibility over time.<br><br>Responsibilities:<br>• Partner with senior technology leadership to advance cybersecurity priorities and support the broader direction of IT across the organization.<br>• Build strong working relationships with operating company stakeholders to understand business needs and deliver effective technology solutions.<br>• Oversee the execution of security initiatives by coordinating internal teams, service providers, consultants, and external vendors.<br>• Address day-to-day infrastructure and service-delivery challenges while maintaining alignment with established cybersecurity standards.<br>• Contribute to IT planning activities, including budgeting, roadmap development, and evaluation of technology investments.<br>• Guide vendor and partner performance to ensure reliable support, appropriate controls, and strong operational outcomes.<br>• Provide leadership on cross-functional technology efforts and help align technical decisions with business objectives.<br>• Support the ongoing improvement of core IT environments, including directory services, backup systems, network technologies, hardware, and configuration management practices.
  • 2026-10-07T14:23:44Z
IT Manager/Director
  • Avenel, NJ
  • onsite
  • Temporary to Hire
  • 55.41 - 64.16 USD / Hourly
  • We are looking for an experienced IT leader to oversee business applications and core infrastructure operations for a growing organization in New Jersey. This contract opportunity with permanent potential is well suited for someone who can provide hands-on technical guidance while shaping reliable, scalable support across multiple sites. The role requires a strong background in business applications, sound operational judgment, and the flexibility to travel as needed to support additional locations.<br><br>Responsibilities:<br>• Lead daily IT operations across business applications, user support, infrastructure, and hardware environments to ensure dependable service delivery.<br>• Manage and maintain Active Directory administration, user access controls, and system configurations in alignment with security and operational needs.<br>• Oversee backup and recovery processes, monitor system resilience, and help protect critical business data through effective continuity practices.<br>• Support and optimize network and connectivity solutions, including Cisco-based technologies, to maintain stable and secure communication across locations.<br>• Direct configuration management activities for devices, systems, and applications to promote consistency, compliance, and efficient change control.<br>• Provide hands-on leadership for computer hardware deployment, troubleshooting, upgrades, and lifecycle planning across the organization.<br>• Partner with business stakeholders to support and improve enterprise applications, with particular focus on environments requiring strong business applications experience.<br>• Travel as needed to other locations to assess needs, coordinate support efforts, and ensure alignment of IT services and standards.<br>• Help prepare for leadership continuity by documenting processes, strengthening team operations, and supporting a smooth transition of responsibilities over time.
  • 2026-10-29T18:43:48Z
Manufacturing IT & Application Mgr
  • Pontiac, MI
  • onsite
  • Permanent / Full Time
  • 110000.00 - 125000.00 USD / Yearly
  • <p>We are looking for a technically strong IT leader to guide application support, software development, and operational technology initiatives in Chesterfield, Michigan. This position blends team oversight with direct hands-on work across business systems that support manufacturing, engineering, logistics, finance, and enterprise technology functions. The successful candidate will help keep critical platforms stable, improve system performance, and drive practical enhancements that support day-to-day operations and long-term efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Lead day-to-day support and continuous improvement for business-critical manufacturing and operational applications.</p><p>• Design, develop, and maintain software solutions using Microsoft-based development tools to meet evolving business needs.</p><p>• Administer and optimize SQL Server databases to support application reliability, reporting, and data integrity.</p><p>• Partner with manufacturing, engineering, logistics, finance, and corporate IT teams to identify issues, define solutions, and align technology with operational goals.</p><p>• Oversee IT operations related to application availability, system performance, hardware support, and configuration control.</p><p>• Supervise technical staff, assign priorities, and provide guidance on support, development, and troubleshooting activities.</p><p>• Coordinate external vendors and service partners to ensure timely delivery, issue resolution, and effective system support.</p><p>• Contribute directly to modernization efforts, including web-based application development and integration between business systems.</p><p>• Support operational platforms such as ERP, warehouse management, and manufacturing execution systems through maintenance and enhancement initiatives.</p>
  • 2026-11-04T16:54:09Z
IT Manager/Director
  • West Chester, PA
  • onsite
  • Permanent / Full Time
  • 150000.00 - 200000.00 USD / Yearly
  • We are looking for an experienced IT Manager/Director to lead technology operations and shape a practical, forward-looking IT strategy for our organization. This role will oversee day-to-day support, strengthen infrastructure and security, and partner with business leaders to identify solutions that improve performance and scalability. The ideal candidate brings a balance of operational leadership, technical depth, and business insight to guide teams, vendors, and technology investments toward measurable results.<br><br>Responsibilities:<br>• Direct the full scope of IT operations, ensuring systems and support services meet business needs and that technical issues are resolved efficiently with clear performance tracking.<br>• Create and maintain a technology roadmap that connects infrastructure, applications, and future investments to organizational priorities and long-term growth.<br>• Lead, mentor, and develop IT staff by building a capable team with the right mix of technical expertise, accountability, and growth opportunities.<br>• Develop and enforce IT governance through documented policies, standards, and procedures that support consistency, reliability, and compliance.<br>• Define service expectations and monitor key operational metrics such as availability, incident response, end-user satisfaction, project execution, and vendor results.<br>• Partner with departments across the business to assess operational challenges, uncover efficiency opportunities, and recommend technology-driven improvements.<br>• Oversee the planning and delivery of IT initiatives by setting priorities, allocating resources, and ensuring projects are completed on schedule and within approved budgets.<br>• Advance the organization’s data and reporting capabilities to improve access to information and support faster, more informed decision-making.<br>• Strengthen cybersecurity practices by enhancing controls, coordinating audit-related activities, and proactively reducing information security risk exposure.<br>• Manage strategic vendor relationships, optimize the use of Microsoft 365 tools, and assess emerging technologies such as AI and data solutions for business value.
  • 2026-11-05T14:18:43Z
IT Manager/Director
  • Lake Forest, IL
  • onsite
  • Permanent / Full Time
  • 130000.00 - 160000.00 USD / Yearly
  • We are looking for an experienced IT Manager/Director to lead digital workplace operations in Lake Forest, Illinois. This role is responsible for maintaining reliable end-user technology services, improving the employee technology experience, and guiding day-to-day service delivery across core workplace platforms. The ideal candidate brings strong operational leadership, technical depth, and the ability to coordinate effectively with both internal stakeholders and external service partners.<br><br>Responsibilities:<br>• Oversee the daily delivery of digital workplace services, including endpoint administration, desktop standards, collaboration platforms, and identity-related solutions.<br>• Maintain dependable and consistent IT services by tracking uptime, responsiveness, and overall platform performance against defined service targets.<br>• Partner with internal support groups and third-party providers to align priorities, resolve issues efficiently, and sustain high-quality service delivery.<br>• Direct the handling of incidents, user requests, root cause investigations, and change activities in accordance with established operational procedures.<br>• Review service metrics regularly and lead remediation efforts when performance trends fall short of expected outcomes.<br>• Establish and refine workstation and device management practices to support secure, standardized, and efficient user environments.<br>• Drive operational improvements across digital workplace support processes to enhance service quality and user satisfaction.
  • 2026-10-22T20:54:06Z
Salesforce Engineering Manager
  • Washington, DC
  • remote
  • Permanent / Full Time
  • 170000.00 - 200000.00 USD / Yearly
  • We are looking for a Salesforce Engineering Manager to lead the evolution of customer-facing digital platforms in Washington, District of Columbia. This role blends technical leadership with active engineering involvement, guiding both the delivery of new portal capabilities and the reliable operation of existing front-office solutions. The ideal candidate brings deep Salesforce experience, a strong background in large-scale B2B portal environments, and the ability to navigate changing priorities while partnering across business and technology teams.<br><br>Responsibilities:<br>• Lead the strategy, delivery, and ongoing support of front-office technology solutions, with a strong focus on customer and partner portals.<br>• Split time between hands-on technical contribution and team leadership, providing direction while remaining closely involved in architecture and implementation decisions.<br>• Drive modernization of portal platforms by shaping scalable solutions that improve digital experience, performance, and operational stability.<br>• Partner with business stakeholders, product leaders, internal engineering teams, and external vendors to prioritize enhancements and deliver high-impact outcomes.<br>• Oversee the full lifecycle of front-office systems, from roadmap planning and solution design through deployment, support, and continuous improvement.<br>• Ensure platforms align with enterprise expectations for architecture, security, integration, and data management.<br>• Promote effective engineering practices across Agile delivery, DevOps processes, and service reliability for customer-facing applications.<br>• Contribute to the adoption of technologies such as Azure, Power Platform, Dynamics 365, and emerging AI capabilities where they support business goals.
  • 2026-11-03T13:43:39Z
IT Manager/Director
  • Covington, GA
  • onsite
  • Permanent / Full Time
  • 100000.00 - 120000.00 USD / Yearly
  • We are looking for an experienced IT Manager/Director to lead technology operations for a manufacturing environment in Duluth, Georgia. This role will guide site-level IT strategy, maintain secure and dependable systems, and partner with business leaders to ensure technology supports production, continuity, and long-term growth. The position also plays a key role in aligning local services with enterprise standards while leading teams, vendors, and critical infrastructure initiatives.<br><br>Responsibilities:<br>• Direct daily IT operations for the site, ensuring stable, secure, and responsive technology support across a 24/7 manufacturing setting.<br>• Oversee core infrastructure, including servers, networks, wireless connectivity, telecommunications, virtualization platforms, and end-user computing services.<br>• Enforce cybersecurity policies by coordinating patch management, access governance, risk reduction activities, system monitoring, and security best practices across IT environments.<br>• Create, maintain, and regularly validate disaster recovery and business continuity plans to protect essential systems and reduce operational downtime.<br>• Lead site technology alignment efforts by supporting platform consolidation, process standardization, and adoption of enterprise tools and services.<br>• Manage IT spending, vendor performance, service agreements, and hardware refresh planning to ensure cost-effective and reliable service delivery.<br>• Provide leadership and development for IT staff and external support resources, fostering accountability, skill growth, and continuous improvement.<br>• Collaborate with operations, engineering, and corporate technology teams to prioritize initiatives that improve business performance and manufacturing effectiveness.<br>• Drive infrastructure, security, and technology change projects from planning through execution, with clear communication and effective stakeholder coordination.
  • 2026-10-13T12:24:05Z
IT Systems Director
  • Atlanta, GA
  • onsite
  • Permanent / Full Time
  • 170000.00 - 210000.00 USD / Yearly
  • We are looking for an experienced IT Systems Director to lead the evolution of our business systems environment in Atlanta, Georgia. This role will shape a more efficient, scalable technology foundation by improving system structure, strengthening data reliability, and aligning tools with operational goals. The ideal candidate brings strong expertise in Smartsheet, database strategy, and cross-functional collaboration, along with the ability to turn business needs into practical technical solutions.<br><br>Responsibilities:<br>• Direct the redesign of the organization’s Smartsheet environment to create a cleaner, more scalable framework that supports long-term growth.<br>• Oversee the configuration and governance of Smartsheet assets, including dashboards, workflows, reports, forms, automations, and user permissions.<br>• Define data standards and control practices that improve accuracy, consistency, and accountability across critical business information.<br>• Collaborate with department leaders to assess operational needs and translate them into effective systems, reporting structures, and process improvements.<br>• Lead database planning, implementation, and ongoing optimization across core platforms to support dependable reporting and decision-making.<br>• Manage integrations between Smartsheet and other essential business applications, including finance, billing, and asset-related systems.<br>• Reduce manual work by identifying automation opportunities, removing duplicate data, and improving system connectivity.<br>• Oversee third-party IT vendors and managed service providers to ensure strong support for infrastructure, Microsoft systems, access controls, and cybersecurity operations.<br>• Guide system enhancements, testing, documentation, user training, and data migration efforts to support adoption and operational continuity.<br>• Serve as a strategic advisor to senior leadership on technology investments, system scalability, and information management priorities.
  • 2026-11-03T13:38:43Z
ERP Manager
  • Kennesaw, GA
  • onsite
  • Permanent / Full Time
  • 100000.00 - 150000.00 USD / Yearly
  • We are looking for an ERP Manager to lead the ongoing support, optimization, and cross-functional coordination of enterprise business systems in Kennesaw, Georgia. This role will serve as a key partner to operational and finance teams, helping resolve system challenges, improve workflows, and maintain reliable day-to-day application performance. The ideal candidate brings strong experience with ERP environments, a practical understanding of core business operations, and the ability to translate technical issues into clear solutions for end users.<br><br>Responsibilities:<br>• Oversee daily ERP system support by identifying issues, guiding resolution efforts, and ensuring business users receive timely assistance across core application functions.<br>• Partner with teams involved in finance, supply chain, purchasing, warehousing, and reporting to improve system usage and align processes with operational needs.<br>• Investigate problems related to configuration, transactional data, user permissions, and application behavior, then drive corrective actions through completion.<br>• Coordinate work with outside vendors, managed service providers, implementation specialists, and software partners to support system stability and enhancement efforts.<br>• Lead or contribute to ERP implementation phases, upgrades, post-launch stabilization activities, and related business application improvements as needed.<br>• Document system issues, support procedures, and business requirements clearly so both technical stakeholders and non-technical users can work effectively.<br>• Help manage change across business applications by prioritizing requests, balancing competing needs, and supporting smooth adoption of updated processes or tools.<br>• Support reporting and data visibility initiatives by collaborating with teams that rely on dashboards, extracts, and operational insights for decision-making.
  • 2026-11-03T13:48:44Z
IT Manager/Director
  • Milwaukee, WI
  • onsite
  • Temporary to Hire
  • 71.25 - 82.50 USD / Hourly
  • We are looking for an accomplished technology leader to guide platform and infrastructure functions through a period of operational improvement and long-range transformation in Milwaukee, Wisconsin. This contract opportunity is suited for someone who can strengthen day-to-day reliability while shaping a forward-looking strategy for cloud, data center, and enterprise platform services. The role will lead a sizable technical organization, partner with senior leadership, and build a more disciplined, accountable, and scalable engineering environment.<br><br>Responsibilities:<br>• Provide strategic and operational leadership for platform engineering, infrastructure, and IT operations to improve service stability and team performance.<br>• Direct managers and technical leads across server administration, network engineering, and data center operations, overseeing an organization of approximately 40 to 50 employees and contractors.<br>• Build and execute a modernization plan for enterprise platforms, including assessment of hybrid cloud, full cloud, managed service, and other future-state architecture options.<br>• Develop roadmaps for reducing dependence on legacy mainframe systems and for advancing data center strategy, including migration planning and evaluation of an additional facility location.<br>• Establish stronger standards for infrastructure governance, lifecycle management, change control, release coordination, testing practices, and production readiness.<br>• Champion Site Reliability Engineering and observability efforts to improve system reliability, visibility, and operational response.<br>• Review availability, performance, and resilience metrics to identify technical debt, eliminate inefficiencies, and prioritize infrastructure improvements.<br>• Assess organizational capabilities, identify skill or leadership gaps, and implement changes that strengthen accountability, consistency, and execution.<br>• Collaborate with executive stakeholders to align infrastructure investments and transformation initiatives with long-term business objectives.
  • 2026-10-21T21:43:44Z
Director of Data Science & Analytics
  • Brookfield, WI
  • onsite
  • Permanent / Full Time
  • 205000.00 - 240000.00 USD / Yearly
  • Transform the Future of AI, Analytics & Intelligent Automation <br> We are seeking a highly innovative Director of Data Science & Analytics to lead the next evolution of an enterprise's analytics and AI capabilities. This leadership opportunity will oversee Business Intelligence, Data Science, and emerging AI-focused engineering functions while helping shape the company's long-term data and AI strategy. This role is ideal for somebody who thrives at the intersection of business strategy, technology, and talent development. You'll have the opportunity to build and scale high-performing teams, influence executive decision-making, and drive meaningful business outcomes through advanced analytics, machine learning, and AI-enabled solutions. <br> Responsibilities: • Define and advance the enterprise vision for analytics and AI in partnership with senior leadership, balancing immediate business needs with long-range capability building. • Help experienced the organization's approach to AI adoption, intelligent workflows, and advanced decision support capabilities. • Direct and develop managers and technical teams across business intelligence, data science, and applied engineering functions embedded within cross-functional operating groups. • Expand the use of machine learning, forecasting, optimization, and advanced analytical methods to solve business problems and generate measurable value. • Elevate reporting and analytics practices by improving semantic layers, strengthening data trust, and enabling effective self-service access for business users. • Build and scale a team focused on delivering end-to-end AI applications, including generative AI and agent-based solutions. • Partner with leaders across commercial, operations, product, and corporate areas to prioritize initiatives, align resources, and guide investment decisions. • Establish governance for model development, MLOps, validation practices, reusable code assets, and quality standards across analytics delivery. • Help shape platform direction and solution delivery across environments such as Azure and Databricks while supporting scalable analytics architecture. • Lead organizational planning efforts including hiring strategy, succession planning, team design, and capability development as the function grows. • Foster a high-accountability culture that encourages experimentation, rapid learning, continuous improvement, and strong ownership of outcomes.
  • 2026-11-05T23:23:40Z
ERP/SAP Functional Manager
  • Warren, MI
  • onsite
  • Permanent / Full Time
  • 140000.00 - 160000.00 USD / Yearly
  • <p>We are looking for an experienced ERP/SAP Functional Manager to oversee functional delivery for a complex enterprise systems program in Metro-Detroit. This position will guide a team of analysts, provide senior-level direction across core business processes, and help drive execution during critical implementation and go-live activities. The ideal candidate brings strong SAP and S/4HANA expertise, hands-on implementation experience, and the leadership skills needed to support long-term platform performance and ongoing improvement.</p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor the ERP analyst team, setting priorities, resolving functional issues, and ensuring consistent support across business areas.</p><p>• Partner with internal stakeholders and external delivery teams to keep implementation activities aligned with project goals, timelines, and operational needs.</p><p>• Provide hands-on functional leadership for testing coordination, data readiness, cutover planning, and go-live execution.</p><p>• Review business needs and translate them into clear functional direction, documentation, and solution decisions for the SAP environment.</p><p>• Support application migration efforts and help manage the transition from project delivery into stable production support and future enhancements.</p><p>• Drive issue resolution and decision-making by evaluating risks, dependencies, and impacts across integrated ERP processes.</p><p>• Collaborate with technical resources on items involving ABAP development, system configuration, and cross-functional process integration.</p><p>• Establish effective change management practices to support user adoption, process consistency, and sustained system value.</p>
  • 2026-10-09T20:04:33Z
IT Infrastructure Manager
  • Avon, OH
  • onsite
  • Permanent / Full Time
  • 120000.00 - 150000.00 USD / Yearly
  • <p>We are looking for an IT Infrastructure Manager to lead and support a modern enterprise technology environment in Greater Cleveland, Ohio. This role oversees core Microsoft platforms across cloud and on-premises systems while helping maintain secure, reliable, and well-documented infrastructure operations. The ideal candidate brings strong engineering depth, sound judgment in regulated settings, and the ability to resolve complex technical issues while delivering infrastructure improvements.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize enterprise infrastructure spanning Microsoft 365, Azure, Windows Server, and Windows 10/11 environments.</p><p>• Administer identity and access platforms including Entra ID, Active Directory, and hybrid authentication services across cloud and on-premises systems.</p><p>• Oversee endpoint management and security tooling such as Intune and Microsoft Defender to support device compliance and threat protection.</p><p>• Maintain core infrastructure services, including Group Policy and network-related services such as DNS and DHCP, to ensure stable daily operations.</p><p>• Lead troubleshooting efforts for escalated infrastructure incidents, identify root causes, and implement durable technical solutions.</p><p>• Plan and deliver infrastructure projects, coordinating upgrades, configuration changes, and platform enhancements with minimal operational disruption.</p><p>• Create and maintain clear technical documentation for systems architecture, administrative procedures, and support processes.</p><p>• Support secure operations within regulated or security-conscious environments by aligning infrastructure practices with compliance expectations.</p><p>• Contribute to change management activities and infrastructure governance to promote controlled, reliable system updates.</p>
  • 2026-11-03T21:58:49Z
IT Director
  • Atlanta, GA
  • onsite
  • Permanent / Full Time
  • 130000.00 - 150000.00 USD / Yearly
  • We are looking for an experienced IT Director to lead technology strategy and operational excellence for a manufacturing organization in Atlanta, Georgia. This role will guide the evolution of enterprise systems, infrastructure, and security practices while aligning technology investments with business goals. The ideal candidate brings strong leadership, hands-on knowledge of ERP and cloud environments, and a practical approach to improving efficiency, scalability, and user experience across the company.<br><br>Responsibilities:<br>• Define and drive the company’s technology roadmap, ensuring IT priorities support operational performance and long-term business objectives.<br>• Lead the evaluation, rollout, and optimization of enterprise platforms, including ERP, CRM, cloud, and e-commerce-related solutions.<br>• Oversee infrastructure, network, hardware, backup, and end-user support functions to maintain reliable and secure day-to-day operations.<br>• Manage technology initiatives across multiple sites, coordinating timelines, resources, vendors, and internal stakeholders for successful delivery.<br>• Direct ERP implementation and enhancement efforts, with particular focus on advancing Syspro capabilities to meet business needs.<br>• Strengthen cybersecurity readiness by promoting annual training programs, improving awareness, and reinforcing protection standards across the organization.<br>• Assess emerging technologies such as AI-enabled tools and customer-facing automation to identify opportunities for innovation and competitive advantage.<br>• Prepare and manage the IT budget, authorize technology purchases, and cultivate productive relationships with external service providers and software partners.<br>• Advise executive leadership on technology risks, investment value, and system priorities through clear analysis and actionable recommendations.
  • 2026-11-03T13:43:39Z
IT Director
  • San Marcos, TX
  • onsite
  • Permanent / Full Time
  • 90000.00 - 120000.00 USD / Yearly
  • <p>We are looking for an experienced IT Director to guide the technology vision for a growing multi-site organization in central Texas. This leader will shape long-term technology plans while ensuring day-to-day systems, security, and support services operate effectively across locations. The role is ideal for someone who can balance strategic planning with operational execution, build strong teams, and maintain dependable technology environments that enable business performance.</p><p><br></p><p>Responsibilities:</p><p>• Create and lead a forward-looking technology strategy that aligns systems, infrastructure, and digital initiatives with organizational goals.</p><p>• Direct the performance and reliability of networks, servers, cloud platforms, end-user computing, and core IT services across multiple sites.</p><p>• Oversee cybersecurity programs by strengthening safeguards, monitoring risk, and promoting secure technology practices throughout the organization.</p><p>• Manage major technology efforts, including deployments, upgrades, integrations, and other cross-functional IT projects from planning through completion.</p><p>• Establish and maintain processes that support data protection, regulatory compliance, business continuity, and disaster recovery readiness.</p><p>• Administer IT budgets, evaluate vendor partnerships, and track hardware and software assets to support cost-effective operations.</p><p>• Lead, mentor, and develop IT team members while setting priorities, improving service delivery, and fostering accountability.</p><p>• Provide technical leadership for organizational needs across locations, including travel as needed to support site operations and technology initiatives.</p>
  • 2026-10-27T19:58:47Z
SAP Manager
  • West Des Moines, IA
  • onsite
  • Permanent / Full Time
  • 150000.00 - 160000.00 USD / Yearly
  • We are looking for an experienced SAP Manager to lead ERP integration efforts and guide a high-performing team in West Des Moines, Iowa. This role combines people leadership with deep techno-functional SAP expertise, supporting business priorities through thoughtful planning, cross-functional collaboration, and strong operational oversight. The ideal candidate brings a strategic mindset, hands-on knowledge of SAP S/4HANA and ECC environments, and a solid background in manufacturing or distribution settings.<br><br>Responsibilities:<br>• Lead, coach, and expand an SAP team by driving hiring efforts, onboarding new talent, and supporting ongoing employee growth and performance.<br>• Shape the SAP roadmap by aligning technical capabilities with business goals and recommending practical, forward-looking solutions.<br>• Oversee team capacity, spending, and priorities to ensure resources are used effectively and key initiatives stay on track.<br>• Provide techno-functional leadership across SAP environments, with particular emphasis on Record-to-Report processes and S/4HANA capabilities.<br>• Partner with business stakeholders to run discovery sessions, define needs, and translate operational objectives into clear solution designs.<br>• Direct system configuration activities and guide the creation of functional specifications that support development and implementation work.<br>• Facilitate workshops and produce business blueprint documentation to establish scalable, well-defined process improvements.<br>• Support integrated ERP initiatives within a manufacturing or distribution environment, including product configuration and related cross-module processes.<br>• Collaborate across finance and operational teams on solutions involving additional SAP areas such as FI or CO, ensuring cohesive process alignment.<br>• Contribute to post-migration optimization activities in S/4HANA by identifying enhancements, resolving process gaps, and improving system effectiveness.
  • 2026-11-03T13:48:44Z
IT Operations Manager
  • Coldwater, MI
  • onsite
  • Permanent / Full Time
  • 95000.00 - 115000.00 USD / Yearly
  • We are looking for an experienced IT Operations Manager to lead manufacturing technology initiatives that strengthen production performance, quality outcomes, and data visibility across the business in Coldwater, Michigan. This role will guide the strategy, support, and continuous improvement of plant systems, industrial connectivity, and reporting tools while partnering closely with operations, engineering, quality, finance, and IT leaders. The ideal candidate brings a strong mix of technical leadership, operational insight, and business acumen to turn technology investments into measurable results.<br><br>Responsibilities:<br>• Shape and carry out a manufacturing technology strategy that supports efficiency, product quality, and long-term operational goals.<br>• Direct the performance, maintenance, and enhancement of plant systems, industrial data platforms, and connected manufacturing applications.<br>• Partner with cross-functional leaders to align digital tools and automation efforts with production, quality, engineering, finance, and IT priorities.<br>• Expand the use of reporting and analytics platforms, including Microsoft Fabric and Power BI, to deliver meaningful dashboards and real-time operational insights.<br>• Establish strong practices for manufacturing data collection, system integration, and information accuracy across production, maintenance, inventory, and quality functions.<br>• Lead initiatives that improve equipment performance, reduce waste and downtime, increase throughput, and support data-driven process optimization.<br>• Oversee integration between enterprise business systems and manufacturing technologies to improve traceability, reporting, labor visibility, and compliance support.<br>• Manage technology projects, vendor relationships, and budgets while ensuring implementations are completed on time and within approved spending plans.<br>• Coach and develop technical team members and promote a culture centered on innovation, accountability, and continuous improvement.
  • 2026-10-19T16:04:39Z
Director of Student Information Systems
  • Worcester, MA
  • onsite
  • Permanent / Full Time
  • 160000.00 - 170000.00 USD / Yearly
  • We are looking for an experienced technology leader to shape and advance the systems that support the student and academic experience in Worcester, Massachusetts. This position will guide the direction of student information platforms, academic applications, and related integrations within a university environment while building strong partnerships across faculty, student services, and administrative teams. The role combines strategic planning, operational leadership, and team development to improve service delivery, strengthen institutional processes, and ensure reliable, secure technology solutions.<br><br>Responsibilities:<br>• Define and carry forward a long-term vision for student information and academic technology platforms that aligns with institutional priorities.<br>• Oversee the performance, support, and continuous improvement of student systems, academic applications, and connected enterprise solutions.<br>• Direct technical teams responsible for application development, system enhancements, and integration work, while fostering accountability and focused growth.<br>• Work closely with academic and administrative leaders to uncover process gaps and implement technology-driven improvements that increase efficiency and service quality.<br>• Establish effective governance practices for academic technology initiatives, including prioritization, budgeting, staffing, and service planning.<br>• Serve as a trusted advisor to faculty, staff, and students by offering guidance on system capabilities, technical options, and best practices.<br>• Maintain strong oversight of data protection, regulatory obligations, continuity planning, and institutional policies affecting academic systems.<br>• Encourage consistent use of collaborative technologies and shared digital services across departments and campus functions.
  • 2026-10-14T16:33:46Z
ERP Integration Manager
  • Lake Forest, IL
  • onsite
  • Permanent / Full Time
  • 110000.00 - 160000.00 USD / Yearly
  • We are looking for an ERP Integration Manager to lead finance-focused enterprise application strategy and delivery in Lake Forest, Illinois. This role will guide the design, implementation, and continuous improvement of systems that support planning, reporting, consolidations, and broader finance operations. The ideal candidate brings strong project leadership, technical expertise, and the ability to partner across business and technology teams to deliver secure, scalable solutions.<br><br>Responsibilities:<br>• Lead the strategy and ongoing evolution of finance-related enterprise applications, ensuring solutions align with business goals and industry direction.<br>• Oversee project execution from initial planning through deployment and post-launch stabilization, coordinating internal teams and external implementation partners.<br>• Direct the design, configuration, and support of systems that enable financial planning, consolidation, reporting, and related operational processes.<br>• Introduce and govern AI-driven capabilities that enhance forecasting, automate reporting activities, strengthen data validation, and support better business decisions.<br>• Recommend and implement technology solutions for the finance organization, with emphasis on FP& A platforms, consolidation tools, and analytical applications.<br>• Establish governance standards for FP& A technology and ensure system changes are controlled, documented, and aligned with organizational priorities.<br>• Build strong partnerships with stakeholders across Accounting, FP& A, Tax, Treasury, Investor Relations, Internal Audit, and other connected functions.<br>• Work closely with cybersecurity teams and software vendors to reduce risk, maintain compliance, and protect enterprise systems and data.<br>• Support finance technology initiatives tied to the current S/4 migration as part of broader enterprise transformation efforts.<br>• Monitor schedules, budgets, and deliverables to keep projects on track and ensure successful business outcomes.
  • 2026-10-19T20:43:45Z
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