<p>We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. <strong>This role is a REMOTE NIGHT SHIFT opportunity -</strong> <strong>must be available to work THURSDAY THROUGH MONDAY, 4PM EST TO 1 AM EST (able to live in any time zone). </strong></p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical assistance for desktop, laptop, and peripheral issues affecting end users in Philadelphia, Pennsylvania.</p><p>• Diagnose and resolve common Microsoft Windows 10 and general Windows operating problems with a focus on minimizing downtime.</p><p>• Handle incoming service desk requests, document issues accurately, and update ticket status through resolution.</p><p>• Support user account access and directory-related tasks, including routine administration within Active Directory.</p><p>• Investigate basic hardware, software, and connectivity concerns and escalate more complex incidents when necessary.</p><p>• Install, configure, and maintain end-user devices and standard workplace applications to ensure consistent performance.</p><p>• Deliver clear technical guidance to employees and promote a positive support experience during issue resolution.</p>
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Salinas, California. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and access issues while delivering responsive customer service. The role focuses on supporting Microsoft Windows environments, handling service desk requests, and keeping employees productive through timely troubleshooting and issue resolution.<br><br>Responsibilities:<br>• Provide front-line technical assistance for desktop, laptop, and peripheral issues reported by end users.<br>• Respond to service desk requests, document work performed, and follow through to ensure problems are fully resolved.<br>• Troubleshoot Microsoft Windows 10 and related system issues to restore normal user operations quickly.<br>• Support account access needs, including user setup, password assistance, and permissions work within Active Directory.<br>• Diagnose and resolve basic software, hardware, and connectivity problems using established support procedures.<br>• Escalate more complex incidents when needed and collaborate with other IT team members to reach timely solutions.<br>• Install, configure, and maintain standard workstation applications and system settings in a Windows environment.
<p>We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Indiana. This short-term (60 days) contract position is ideal for someone with strong Microsoft Windows troubleshooting skills who can resolve day-to-day desktop, account, and ticket-based support issues efficiently. The role focuses on delivering responsive service, maintaining user access, and ensuring a reliable computing environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-line and desktop support for hardware, software, and Windows-related issues reported by employees.</p><p>• Diagnose technical problems, identify root causes, and complete timely resolutions for routine and moderately complex support requests.</p><p>• Manage incoming service desk tickets, document troubleshooting steps, and keep issue records accurate and up to date.</p><p>• Support user account administration tasks, including password resets, access changes, and directory updates within Active Directory.</p><p>• Install, configure, and maintain Windows 10 systems, standard desktop applications, and peripheral devices.</p><p>• Escalate unresolved incidents when needed and work with other technical teams to ensure issues are fully addressed.</p><p>• Deliver attentive end-user assistance in person, by phone, or through remote support tools while maintaining a high level of customer service.</p>
We are looking for a Help Desk/Desktop Support Analyst to deliver hands-on technical support across manufacturing operations in Fort Mill, South Carolina. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day user issues, supporting endpoint technology, and working closely with both local teams and broader IT partners. The role combines desktop support, device administration, and shop-floor technology assistance in a fast-moving environment where reliability, responsiveness, and clear communication are essential.<br><br>Responsibilities:<br>• Deliver first-line onsite IT support for employees and operational teams, addressing hardware, software, and connectivity issues in office and production settings.<br>• Set up, image, configure, and deploy Windows-based computers and related devices in alignment with established enterprise standards.<br>• Diagnose and resolve problems involving desktops, mobile equipment, wireless tools, label printers, barcode scanners, tablets, and other manufacturing technology.<br>• Perform routine user account support tasks within Active Directory and Entra, including access updates and password assistance.<br>• Assist with employee onboarding by preparing equipment, transferring data, completing upgrades, and ensuring workstations are ready for use.<br>• Guide end users on effective use of supported applications and equipment, helping improve adoption and reduce repeat issues.<br>• Maintain endpoint security settings and support local efforts related to vulnerability response and cybersecurity incident follow-up.<br>• Provide technical support for connected manufacturing and IoT devices, ensuring dependable setup, communication, and ongoing functionality.<br>• Partner with infrastructure teams, vendors, and business stakeholders to support audits, equipment procurement, escalations, and continuous improvement initiatives, including weekly travel between sites as needed.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook.<br>• Resolve printer-related issues, such as troubleshooting and setting up printers for users.<br>• Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems.<br>• Support Active Directory administration tasks, including user account management.<br>• Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware.<br>• Collaborate with team members to address complex technical challenges and escalate issues when necessary.<br>• Deliver clear and effective communication to users during support interactions.<br>• Maintain accurate documentation of resolved issues and ongoing technical processes.<br>• Ensure adherence to company protocols and best practices in IT support.<br>• Participate in continuous improvement initiatives to enhance overall service quality.
<p><strong>TITLE: CLOUD IT SUPPORT SPECIALIST – TIER 1 – 3 - WORK EASTERN TIME ZONE HOURS. </strong></p><p><strong>IMMEDIATE HIRE! IMMEDIATE INTERVIEW!</strong></p><p><strong>LOCATION: 100% REMOTE OR HYBRID </strong></p><p><strong>MUST BE A US CITIZEN / GREEN CARD HOLDER – NO H1B visa, No F1 No OPT status.</strong></p><p>Direct Hire PERM up to <strong>$75K PLUS OVERTIME + BENEFITS!</strong></p><p>At least 2 years of PROFESSIONAL experience. College experience only won’t be considered.</p><p><strong>PERKS:</strong> Company is migrating to the CLOUD! HUGE OPPORTUNITY TO GAIN CLOUD EXPERIENCE</p><p>Do you love helping others & solving tech challenges?</p><p>Are you an IT Support Analyst who thrives on delivering exceptional IT support?</p><p>We're searching for a dedicated Cloud Help Desk Specialist ready for a long-term role with a Mid company focused on Help Desk, Break/Fix, & Desktop Support!</p><p>WHITE GLOVE EXECUTIVE LEVEL EXPERIENCE</p><p>MUST HAVE ULTRA SHARP PROFESSIONAL COMMUNICATION!</p><p>Azure, Intune, M365/ O365</p><p>Only apply if you have positive attitudes, strong work ethics, and someone with the patience to make technology approachable for everyone with non-technical, high work volume users!</p><p><strong>What You Will Do:</strong></p><p>Your day-to-day will include:</p><ul><li>Tier 1 – Tier 3, + Desktop Support, hand holding a User Base in a small 3 person team as primary Help Desk Support</li><li>MUST HAVE ULTRA SHARP PROFESSIONAL COMMUNICATION!</li><li>MUST HAVE GOOGLE WORKSPACE EXPERIENE !!</li><li>Cloud, Intune, AutoPilot, M365 / O365 / Active Directory</li><li>Mac & Windows Support</li><li>Google Workspace experience is REQUIRED</li><li>Laptop Imaging & Automation! Volume laptop rollouts</li><li>Hardware troubleshooting for desktops, laptops, printers, conference room, Zoom / Teams support</li><li>Ticketing Management System experience</li><li>Resolving High Volume of tickets</li><li>Hybrid Active Directory: Password resets, account unlocks, access management</li></ul><p><strong>Must-Haves</strong></p><ul><li>1+ year professional experience</li><li>MUST HAVE ULTRA SHARP PROFESSIONAL COMMUNICATION!</li><li>Tier 1 – Tier 3 Help Desk experience</li><li>Google Workspace - Google Platform support experience</li><li>Solid Hardware & Software troubleshooting skills</li><li>Citrix</li><li>M365 & Azure</li></ul><p><strong>Soft Skills That Make You Stand Apart</strong></p><ul><li>A problem-solver with a can-do attitude</li><li>PROFESSIONAL COMMUNICATION SKILLS !!</li></ul><p>If you're excited to troubleshoot, and expand your IT Support skills with a prestigious company, don't wait—apply today.</p><p>This is a full-time salaried Cloud Help Desk Specialist PERM up to $75K PLUS bonus + BENEFITS!</p><p>For immediate & confidential consideration for IT SUPPORT SPECIALIST, contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. <strong>My DIRECT EMAIL address is on my LinkedIN profile.</strong> Or you can ONE CLICK APPLY.</p>
<p>We are seeking a skilled Desktop Support Technician to provide technical support and troubleshooting for end users in a hybrid work environment. This position is based in Dallas, TX and requires three days onsite and two days remote each week.</p><p><br></p><p><strong>POSITION: IT SERVICE DESK</strong></p><p><strong>LOCATION: DALLAS (HYBRID)</strong></p><p><strong>DURATION: 3 MONTH CONTRACT </strong></p><p><strong>RATE: $25-29/HR DEPENDING ON EXPERIENCE </strong></p><p><br></p><p><strong>End User Support</strong></p><ul><li>Provide desktop and end-user support for both Windows and macOS devices, including laptops, peripherals, printers, docking stations, and mobile accessories.</li><li>Troubleshoot hardware, software, networking, VPN, connectivity, and application issues.</li><li>Support employees both remotely and onsite while delivering a positive customer experience.</li><li>Assist users with login issues, password resets, account lockouts, software requests, and access-related questions.</li><li>Diagnose and resolve endpoint issues efficiently to minimize user downtime.</li></ul>
<p>We are looking for a Second shift Help Desk/Desktop Support Analyst to provide reliable technical support for end users in Columbus, Ohio. This role focuses on resolving day-to-day hardware, software, and account-related issues while delivering responsive service in a hospitality-driven environment. The ideal candidate is comfortable working with Microsoft Windows systems, handling support requests efficiently, and maintaining a high standard of customer care.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-line technical assistance for desktop, laptop, and basic peripheral issues affecting daily operations.</p><p>• Respond to service desk requests in a timely manner, document actions taken, and follow issues through to resolution.</p><p>• Support user account administration tasks within Active Directory, including access updates and basic account maintenance.</p><p>• Troubleshoot Microsoft Windows 10 and related Windows environment issues to restore system functionality quickly.</p><p>• Diagnose common software and connectivity problems by applying structured troubleshooting methods.</p><p>• Escalate more complex incidents when necessary while ensuring clear communication with users and internal support teams.</p><p>• Install, configure, and maintain standard desktop applications and workstation settings as required.</p><p>• Contribute to service continuity by identifying recurring support issues and sharing practical recommendations for improvement</p>
<p>We are seeking a Desktop Support Technician to support workstation imaging, new hire setup, and Windows 11 deployment activities. This role will be responsible for preparing and configuring desktop and laptop systems, performing device imaging, setting up user workstations, and providing hands-on technical support to ensure a smooth end-user experience.</p><p><strong>Key Responsibilities</strong></p><ul><li>Perform desktop and laptop imaging, configuration, and deployment for new and existing users</li><li>Set up workstations, including hardware installation, peripheral connections, and basic network connectivity</li><li>Support Windows 11 installation, upgrades, configuration, and troubleshooting</li><li>Install and configure standard business applications, security tools, and system updates</li><li>Troubleshoot hardware, software, and operating system issues for desktops, laptops, printers, and related devices</li><li>Provide onsite and remote support for end users with a strong customer service focus</li><li>Maintain asset tracking, deployment records, and technical documentation</li><li>Assist with moves, adds, changes, and workstation refresh projects</li><li>Escalate complex technical issues as needed and collaborate with other IT team members to resolve incidents efficiently</li></ul><p><br></p>
<p>Robert Half is seeking an<strong> IT Technician </strong>to support corporate food distribution company based in Seattle, WA. This role focuses on hands-on desktop support, hardware and software troubleshooting, Microsoft 365 administration, and network connectivity. The ideal candidate has strong technical troubleshooting skills, provides excellent customer service, and can work collaboratively with IT teams to maintain reliable systems and support daily business operations. Apply today!</p><p><br></p><p><strong>Duration:</strong> 3 months with potential to extend or convert </p><p><strong>Location: </strong>100% Onsite –<strong> </strong>site-to-site mileage reimbursement</p><p>- Travel required to various locations between Kent-Ballard, WA </p><p><strong>Schedule: </strong>Monday – Friday 7am to 4pm – must be flexible </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Level 1 and Level 2 desktop support to corporate, remote, and plant employees.</li><li>Troubleshoot hardware, software, operating system, and network connectivity issues.</li><li>Install, configure, upgrade, and maintain computers, peripherals, and software applications.</li><li>Support Microsoft 365, Active Directory, teleconferencing technology, and other business applications.</li><li>Monitor software updates and distributions to ensure systems remain current and operational.</li><li>Provide technical support through phone, email, video, in-person assistance, and remote connections.</li><li>Assist with IT system implementations, business technology projects, and ongoing system maintenance.</li><li>Document support requests, maintain technical records, and assist with inventory and supply ordering.</li><li>Identify opportunities to improve IT support processes and system performance.</li><li>Collaborate with IT team members to resolve technical issues and provide knowledge sharing and user training.</li></ul>
<p>We are looking for a dependable Help Desk/Desktop Support Analyst to deliver timely technical support for employees in Irving, Texas. This 3-month contract position is ideal for someone who enjoys solving end-user technology issues, setting up devices, and keeping day-to-day operations running smoothly. The role focuses on hands-on support across hardware, software, and user access needs while providing a strong customer service experience.</p><p><br></p><p><strong>POSITION: Help Desk/Desktop Support</strong></p><p><strong>LOCATION: Irving, TX (Hybrid)</strong></p><p><strong>DURATION: 3 Month Contract (Potential to convert)</strong></p><p><strong>RATE: $25-$29/HR</strong></p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Provide first-line technical assistance for laptops, desktop computers, mobile devices, printers, monitors, docking stations, and related equipment.</p><p>• Investigate and resolve common software and operating system issues, with primary support for Windows environments and some mobile platforms.</p><p>• Handle user account tasks such as onboarding, updates, deactivations, mailbox access changes, and basic security group administration.</p><p>• Prepare and deploy workstations by imaging, configuring, and setting up equipment according to established standards.</p><p>• Record support activity thoroughly in the ticketing platform and ensure service requests are tracked to completion.</p><p>• Maintain accurate asset information and contribute to organized inventory records for end-user technology.</p><p><br></p>
<p>We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users. This Contract to permanent opportunity is well suited to someone who enjoys resolving hardware, software, and access-related issues while delivering detail-oriented customer service. The ideal candidate brings strong desktop support experience, works effectively in a structured environment, and is prepared to meet eligibility requirements associated with supporting federally aligned work.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day assistance to users by diagnosing and resolving desktop, laptop, operating system, and common application issues.</p><p>• Manage incoming service requests through the ticketing system, prioritize tasks appropriately, and maintain accurate case updates through resolution.</p><p>• Support Windows-based environments by troubleshooting performance problems, login issues, and general workstation functionality.</p><p>• Assist with account access and directory-related tasks, including user support connected to Active Directory environments.</p><p>• Deliver technical guidance on Microsoft Office applications, including routine support for Excel and other core productivity tools.</p><p>• Escalate complex incidents when needed and work with internal teams to ensure timely restoration of service.</p><p>• Document troubleshooting steps, solutions, and recurring issues to improve service consistency and knowledge sharing.</p><p>• Contribute to a reliable end-user support experience by communicating clearly, setting expectations, and following established service procedures.</p>
We are looking for a Help Desk Analyst I to provide hands-on technical support for end users in Houston, Texas. This Long-term Contract position focuses on resolving day-to-day issues involving desktop systems, software, printers, telecommunications, and network connectivity within a Microsoft-based environment. The role also supports routine infrastructure administration and partners with IT leadership to keep workplace technology operating efficiently.<br><br>Responsibilities:<br>• Deliver timely support for employees experiencing issues with PCs, desktop workstations, printers, software, phone systems, and network access.<br>• Set up, configure, and maintain computers, peripherals, and approved applications in alignment with company technology standards.<br>• Diagnose reported technical problems independently and collaborate with the IT Manager when escalation or additional coordination is needed.<br>• Provide onboarding support by guiding new team members on the proper use of hardware, software, and common workplace tools.<br>• Maintain accurate tracking of technology assets, including hardware inventory, software records, and related support documentation.<br>• Assist with video conferencing preparation, meeting setup, and troubleshooting for end users before and during scheduled sessions.<br>• Contribute to departmental initiatives and complete additional technology-related projects as assigned.<br>• Provide occasional support outside standard business hours, including evenings or weekends, when business needs require coverage.
<p>We are seeking a customer-focused <strong>IT Support Technician</strong> to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in <strong>Downtown Los Angeles, CA</strong></p><p><br></p><p>Key Responsibilities</p><ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul><p><br></p>
<p>We are seeking a customer-focused <strong>IT Support Technician</strong> to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in <strong>Kearny Mesa, CA</strong></p><p><br></p><p>Key Responsibilities</p><ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul><p><br></p>
<p>We are seeking a customer-focused <strong>IT Support Technician</strong> to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in <strong>Woodland Hills, CA</strong></p><p><br></p><p>Key Responsibilities</p><ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul><p><br></p>
<p>We are seeking a customer-focused <strong>IT Support Technician</strong> to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in <strong>El Segundo, CA</strong></p><p><br></p><p>Key Responsibilities</p><ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul><p><br></p>
<p>We are seeking a customer-focused <strong>IT Support Technician</strong> to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based near <strong>Newport Beach, CA</strong></p><p><br></p><p>Key Responsibilities</p><ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul><p><br></p>
<p>We are seeking a customer-focused <strong>IT Support Technician</strong> to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in <strong>South County</strong> of San Diego, CA</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul><p><br></p>
<p>We are seeking a customer-focused <strong>IT Support Technician</strong> to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in <strong>North County</strong> of San Diego, CA</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul><p><br></p>
<p>We are seeking a customer-focused <strong>IT Support Technician</strong> to provide technical support for hardware, software, mobile devices, and network-related issues. This role will support end users in Windows and Mac environments, resolve technical problems, manage IT equipment, and deliver excellent customer service. This role is based in <strong>Culver City, CA</strong></p><p><br></p><p>Key Responsibilities</p><ul><li>Provide desktop, laptop, mobile device, and application support to end users.</li><li>Troubleshoot and resolve hardware, software, printer, and network connectivity issues.</li><li>Install, configure, and maintain Windows and Mac systems.</li><li>Manage user accounts, passwords, and access permissions within Microsoft 365, Active Directory, and related platforms.</li><li>Document, track, and resolve support requests through a ticketing system.</li><li>Deploy and image computers, set up workstations, and maintain IT asset inventory.</li><li>Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.</li><li>Escalate complex issues to appropriate IT teams when necessary.</li><li>Create and maintain technical documentation and user guides.</li></ul><p><br></p>
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical assistance and keep end-user systems running smoothly for a Long-term Contract position in Grand Rapids, Michigan. This role supports employees by resolving technology issues, improving the user experience, and helping maintain reliable desktop and device operations. The ideal candidate brings strong troubleshooting ability, clear communication skills, and a practical understanding of common business applications and support processes.<br><br>Responsibilities:<br>• Investigate and resolve user issues involving desktops, laptops, tablets, operating systems, software applications, and related peripheral equipment.<br>• Deliver technical guidance to employees on the effective use of hardware and software, including support for onboarding activities and new user setup.<br>• Maintain accurate service records by documenting incidents, resolutions, access requests, and knowledge resources within ticketing and support logs.<br>• Contribute to IT initiatives by assisting with equipment rollouts, software testing, data recovery efforts, and technology migration activities.<br>• Configure, install, update, back up, and maintain workstation environments to support dependable daily operations.<br>• Apply established policies and procedures to system changes and support tasks while helping uphold regulatory and organizational compliance standards.<br>• Manage and respond to service desk tickets in a timely manner, escalating issues when needed to ensure efficient resolution.<br>• Support user account and access-related tasks, including basic administration within tools such as Active Directory.<br>• Assist with Windows-based desktop support needs, including troubleshooting within Microsoft Windows 10 environments.
We are looking for a Help Desk/Desktop Support Analyst to support a growing team in New York, New York through a mix of remote assistance and occasional onsite visits. This Long-term Contract opportunity is ideal for someone who enjoys hands-on technical support, user onboarding, and day-to-day desktop troubleshooting in a small team environment. The role will work closely with a broader IT function to keep systems accessible, employees supported, and technical issues resolved efficiently.<br><br>Responsibilities:<br>• Deliver remote support and provide onsite assistance in New York, New York when in-person troubleshooting or setup is needed.<br>• Prepare equipment, user accounts, system access, and required applications for new hires, and ensure departures are handled with proper access removal.<br>• Resolve everyday Windows desktop issues by diagnosing technical problems, guiding users, and restoring functionality quickly.<br>• Administer user permissions and assist with software installation, updates, and deployment activities across supported devices.<br>• Support basic network-related tasks and contribute to IT initiatives that improve local technology operations.<br>• Track, prioritize, and respond to service desk requests while maintaining clear communication with end users and internal IT partners.<br>• Collaborate regularly with the broader IT team to align support activities, escalate issues when necessary, and maintain consistent service levels.
<p>We are seeking a Desktop Support Technician to provide onsite technical support for end users in a corporate environment. The ideal candidate will be responsible for troubleshooting hardware, software, and network-related issues, supporting Windows workstations, and ensuring timely resolution of technical problems while delivering excellent customer service.</p><p><br></p><p><strong>POSITION: </strong>Desktop Support Technician</p><p><strong>LOCATION:</strong> Dallas, TX (100% Onsite)</p><p><strong>DURATION:</strong> 6+ Month Contract</p><p><strong>RATE:</strong> $27-$32/HOUR</p>