1,678 Results for Customer Experience Specialist Jobs in Html

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Customer Service Rep.

Salisbury, MA
onsite
Temporary to Hire
21.85 - 25.30 USD / Hourly
We are looking for a customer-focused individual to join our team as a Customer Service Rep. This contract opportunity with potential for a long-term role is ideal for someone who enjoys coordinating service activity, supporting customers by phone, and keeping administrative processes organized. The right candidate will play an important part in ensuring service requests, job records, billing details, and vendor communication are handled accurately and efficiently. Responsibilities: • Coordinate appointment calendars for sales meetings, service visits, and installation work to keep operations running smoothly. • Provide responsive support to customers by handling inbound inquiries courteously and helping resolve routine service-related concerns. • Assign and communicate daily work orders to field technicians, ensuring schedules and service needs are clearly understood. • Process vendor orders as requested and follow up to help maintain timely delivery of needed materials or services. • Organize and maintain digital and physical records so job documentation, correspondence, and reference materials remain easy to access. • Enter job-related information into internal records and keep costing details current to support accurate project tracking. • Contact customers regarding outstanding balances and assist with accounts receivable collection efforts in a courteous manner. • Prepare and issue invoices for completed installation projects and service calls while updating billing information as needed. • Open new job files, maintain the active job log, and revise records to reflect approved changes or updated project details. • Support written communication with customers and vendors by drafting correspondence and assisting leadership with administrative follow-up.
2026-10-28T14:53:44Z

Customer Service Representative

Madison, WI
onsite
Temporary / Contract
22.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Madison, Wisconsin. This Long-term Contract position is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring accurate order processing. The person in this role will provide responsive service, handle inquiries with professionalism, and contribute to a positive experience for every caller. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous assistance tailored to each inquiry. • Place outbound calls as needed to follow up on requests, clarify details, or provide updates to customers. • Enter orders accurately into internal systems while confirming information and resolving discrepancies. • Address service-related questions and concerns by identifying needs and guiding customers toward appropriate solutions. • Maintain detailed and organized records of customer interactions, transactions, and follow-up activities. • Support a fast-paced call center environment by managing multiple inquiries efficiently while meeting service expectations.
2026-10-22T13:38:44Z

Collections Specialist

West Palm Beach, FL
remote
Temporary / Contract
24.00 - 25.00 USD / Hourly
support account resolution efforts through soft collections, dispute analysis, and customer outreach.Responsibilities include making 30-35 outbound calls per day, contacting clients regarding outstanding balances, researching billing discrepancies, resolving disputes, and ensuring accounts have been billed accurately. This role requires strong communication skills, a sense of urgency, attention to detail, and the ability to analyze account information.Previous collections experience is not required. Candidates with strong customer service, Excel, analytical, or accounting-related experience are encouraged to apply. Recent graduates are welcome. Training will be provided for the right individual who is hardworking, eager to learn, and looking to grow with a successful organization.Requirements:<ul><li>Professional communication skills</li><li>Strong customer service and problem-solving abilities</li><li>Basic accounting knowledge preferred</li><li>Excel proficiency</li><li>Ability to make 30-35 outbound calls daily</li><li>Available to work onsite until approximately 5:30-6:00 PM daily</li></ul>
2026-11-04T19:48:43Z

Sales Support Specialist

Philadelphia, PA
onsite
Permanent / Full Time
- USD / Yearly
We have partnered with a thriving, manufacturer on their search for an organized Sales Support Specialist with proven expertise providing price quotes and completing order fulfillment. As the Sales Support Specialist, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving. What you get to do everyday· Provide administrative support to sales team· Fulfill customer inquiries· Serve as liaison between sales team, clients, and internal departments· Manage and update customer accounts and CRM systems· Resolve pricing issues/errors· Build strong customer relationships· Review and analyze customer feedback· Track sales leads, monitor progress, and ensure follow-up· Provide customer quotes and pricing· Troubleshoot data performance inquiries
2026-11-06T18:08:45Z

Customer Service Representative

Haverhill, MA
onsite
Temporary / Contract
19.00 - 21.00 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day service operations. This long-term contract opportunity is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping order information accurate. The person in this role will serve as a key point of contact for inbound and outbound interactions while delivering prompt, detail-oriented assistance. Responsibilities: • Handle incoming customer calls effectively, providing timely support and clear resolutions to questions and concerns. • Place outbound calls as needed to follow up on requests, confirm details, and maintain consistent communication with customers. • Enter and update customer orders accurately in internal systems to ensure smooth processing and fulfillment. • Respond to service inquiries by gathering information, clarifying needs, and guiding customers toward appropriate solutions. • Maintain detailed records of customer interactions, order activity, and follow-up actions for reference and reporting purposes. • Work across service channels to manage communication efficiently while meeting quality and response expectations.
2026-11-02T19:23:45Z

Customer Service Representative

Coopersburg, PA
onsite
Temporary / Contract
18.00 - 20.00 USD / Hourly
Robert Half is seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. In this role, you will serve as a primary point of contact for customers, providing assistance, resolving issues, and ensuring a positive customer experience. The ideal candidate is an excellent communicator with strong problem-solving skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or in person</li><li>Resolve customer concerns, complaints, and service issues in a timely and professional manner</li><li>Provide accurate information about products, services, policies, and procedures</li><li>Process orders, returns, exchanges, and account updates</li><li>Maintain detailed and accurate customer records in internal systems</li><li>Escalate complex issues to the appropriate department when needed</li><li>Follow up with customers to ensure resolution and satisfaction</li><li>Support team goals related to service quality, response times, and customer satisfaction</li><li>Collaborate with internal teams to address customer needs and improve service processes</li></ul>
2026-10-29T15:33:44Z

Customer Service Representative

Louisville, KY
remote
Temporary to Hire
15.00 - 15.00 USD / Hourly
We are looking for a remote Customer Service Representatives to join a remote team supporting customers from Kentucky! This contract to hire opportunity is ideal for someone who communicates clearly, stays organized, and is comfortable handling a high volume of phone interactions. The position requires a well-organized home setup, dependable wired internet service, and the ability to work independently while delivering accurate and courteous service. YOU MUST LIVE IN in Kentucky for this remote position! The hours for the Customer Service Representative are Monday-Thursday, 10am - 7pm EST, & Friday 10am-6pm EST. Responsibilities:• Manage a steady flow of outbound customer calls while maintaining a courteous and helpful approach.• Enter order and customer information accurately into company systems and verify details for completeness.• Listen carefully to customer needs, provide clear responses, and resolve routine issues in a timely manner.• Document conversations, updates, and outcomes thoroughly to support service quality and follow-up.• Meet daily productivity expectations in a remote environment while staying focused and organized.• Use approved equipment and a wired internet connection to maintain consistent performance and call quality.
2026-11-02T17:48:45Z

Customer Success Specialist

Metairie, LA
onsite
Temporary to Hire
23.00 - 25.00 USD / Hourly
We are looking for a Customer Success Specialist to join our team in Metairie, Louisiana in a contract-to-permanent capacity. This opportunity is ideal for someone who excels at supporting clients, managing high-value banking transactions, and coordinating complex loan-related activities with accuracy and professionalism. The role combines customer service, documentation oversight, and cross-functional partnership to help ensure a smooth client experience while maintaining operational and regulatory standards. Responsibilities: • Guide customers and internal partners through complex loan closing activities, ensuring each transaction progresses accurately and on schedule. • Review credit documents, commitment terms, legal paperwork, and supporting records to confirm alignment with approved structures and required conditions. • Create and validate detailed loan documentation packages for multifaceted commercial transactions involving multiple entities, facilities, and collateral types. • Coordinate due diligence items such as insurance, title materials, entity documents, appraisals, public records, and other third-party requirements needed for closing. • Manage funding logistics, settlement details, disbursements, and post-closing follow-up to support complete and accurate transaction processing. • Act as a key resource for questions related to documentation, collateral perfection, compliance expectations, and exception resolution. • Conduct secondary quality checks on closing files prepared by team members and provide clear feedback to strengthen accuracy and consistency. • Track outstanding exceptions and collaborate with servicing, collateral, and production teams to resolve issues with urgency. • Support team effectiveness by sharing knowledge, assisting with training, and contributing to procedural updates, reference tools, and process improvements. • Participate in audits, testing, compliance activities, and operational enhancement efforts, including support for system-related updates when needed.
2026-10-30T20:53:47Z

Customer Service Representative

Fort Wayne, IN
onsite
Temporary to Hire
19.00 - 21.00 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions and order processing for a contract opportunity in Fort Wayne, Indiana. This role is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and takes pride in delivering dependable service. The position will focus on assisting customers by phone, handling order-related requests, and maintaining accurate information across business systems. Responsibilities: • Respond to incoming customer calls with professionalism, providing timely assistance and resolving routine questions or concerns. • Enter and update customer orders accurately, ensuring details are recorded correctly and processed without delay. • Make outbound calls as needed to confirm information, provide follow-up updates, or support service-related communication. • Maintain clear and organized customer records while documenting interactions, changes, and order activity. • Use spreadsheet and office software to track information, review account details, and support day-to-day service tasks. • Coordinate with internal teams to address customer needs, clarify order issues, and help move requests to completion.
2026-10-29T14:13:45Z

Customer Service Coordinator

Manchester, NH
onsite
Temporary / Contract
25.75 - 29.50 USD / Hourly
We are looking for a Customer Service Coordinator to support customer interactions and appointment management for a busy service operation in Manchester, New Hampshire. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and can balance incoming requests with scheduling priorities. The person in this role will serve as a key point of contact for customers while helping ensure service appointments and dispatch activities run smoothly. Responsibilities:• Respond to incoming customer calls with professionalism, provide service-related assistance, and address questions in a timely manner.• Coordinate service appointments by matching customer needs with technician availability and operational schedules.• Enter orders and service requests accurately into internal systems while maintaining complete and organized records.• Place outbound calls as needed to confirm appointments, share updates, and gather missing information from customers.• Work closely with dispatch and service teams to assign calls efficiently and support daily route or schedule adjustments.• Monitor appointment calendars and make changes when priorities shift, cancellations occur, or urgent requests arise.• Provide a high level of customer support by resolving routine concerns and escalating more complex issues when appropriate.
2026-10-28T17:58:47Z

Customer Service Representative

Dallas, TX
onsite
Temporary / Contract
22.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a contract assignment in Dallas, Texas. This role is ideal for someone who enjoys engaging with people, delivers attentive service, and contributes positively to a team environment. The position focuses on creating a welcoming experience for guests while following direction carefully and maintaining dependable attendance throughout the assignment. Responsibilities: • Welcome visitors warmly and provide courteous assistance throughout their experience. • Respond to customer questions clearly and professionally while maintaining a helpful attitude. • Follow assigned instructions from supervisors to ensure daily tasks are completed accurately. • Collaborate with team members to keep service operations organized and running smoothly. • Represent the organization professionally during guest interactions and on-site activities. • Support event or front-of-house coverage as needed, including host-related duties for the contract period. • Maintain punctuality and consistent attendance to help meet staffing needs.
2026-11-06T20:48:47Z

Customer Service Representative

Bayshore, NY
onsite
Permanent / Full Time
45000.00 - 52000.00 USD / Yearly
We are looking for a detail-oriented Customer Service Representative to support order management and client communication for our apparel manufacturing operation in Bayshore, New York. This role is ideal for someone who enjoys balancing administrative tasks with responsive customer support in a fast-paced office setting. The person in this position will help ensure orders move forward smoothly while maintaining strong coordination with customers, sales partners, and internal teams. Responsibilities: • Manage customer order entry with accuracy and urgency, ensuring information is complete and properly recorded. • Act as a primary point of contact between clients and the sales team to keep communication clear and organized. • Work closely with internal departments to coordinate order activity and address issues that may affect fulfillment. • Monitor open orders and proactively follow up on delays, changes, or special handling needs to support timely completion. • Respond promptly to customer questions by phone and email, providing clear updates on order progress and next steps. • Maintain organized records and perform administrative support tasks that contribute to efficient daily office operations.
2026-10-29T13:33:46Z

Customer Service Representative

Simpsonville, SC
remote
Temporary / Contract
21.00 - 22.00 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to support customer accounts in Simpsonville, South Carolina. This Long-term Contract position will serve as a key point of contact for quotations, order processing, returns, delivery updates, and account documentation while ensuring timely responses and accurate record handling. The ideal candidate brings strong communication skills, sound judgment, and the ability to coordinate effectively with internal teams and customers in a fast-paced environment. Responsibilities: • Oversee customer portal activity by monitoring incoming requests, purchase orders, and quality-related notifications, and ensure all required actions are completed within established response timelines. • Examine quote requests for completeness, confirm that customer specifications and supporting documents are available, and coordinate submission to the estimating team for review. • Prepare customer quotations following internal approval, send proposals within required turnaround times, and support pricing discussions between the customer and business development contacts. • Compare incoming purchase orders against approved quotes or active agreements, identify any inconsistencies, and work directly with customers until corrected documentation is received. • Route purchase orders for contract review, follow up with internal departments to prevent delays in order entry, and provide timely order acknowledgements to customers. • Submit customer-driven engineering change requests to the appropriate teams, communicate cost and scheduling impacts, and implement approved changes accurately. • Notify customers of shipment or delivery delays, provide clear status updates, and share practical recovery plans to address schedule impacts. • Evaluate return requests in accordance with company guidelines, authorize material returns when appropriate, communicate applicable charges, and track the return process through completion. • Supply documentation to finance to support debit and credit reconciliation activities and help resolve account-related discrepancies, including scorecard concerns. • Strengthen team performance by sharing account knowledge, supporting cross-training efforts, and assisting with other related customer service duties as needed.
2026-10-28T21:13:44Z

Patient Access Specialist

Roanoke, VA
onsite
Temporary / Contract
17.00 - 18.00 USD / Hourly
This is on onsite position in Roanoke, VA!We are offering a long-term contract employment opportunity for a Patient Care Coordinator! This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries.Entry level applies are welcome!Responsibilities: • Engage in patient-facing activities and provide a high level of customer service.• Process patient credit applications with accuracy and efficiency.• Responsible for answering inbound calls and dealing with patient queries promptly.• Maintain an up-to-date record of patient credit information.• Perform authorizations, benefit functions, and billing functions as part of the role.• Participate in clinical trial operations as required.• Monitor patient accounts and take necessary actions based on account status.
2026-10-29T16:58:44Z

Customer Service Representative

Las Vegas, NV
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Customer Service Representative to support a busy real estate and property office in Las Vegas, Nevada. This Contract position is ideal for someone who enjoys helping people, managing a steady flow of phone and in-person inquiries, and resolving community-related concerns with care and efficiency. The person in this role will serve as a key point of contact for residents, visitors, and internal teams while keeping communication organized and responsive. Responsibilities: • Respond to a high volume of incoming calls and walk-in inquiries, providing courteous and timely assistance for community-related questions and concerns. • Address resident and visitor issues by gathering details, sharing accurate information, and directing matters to the appropriate team when needed. • Prepare, review, and process forms, written responses, and general correspondence with strong attention to accuracy and completeness. • Maintain organized filing and recordkeeping practices to support efficient office operations and easy document retrieval. • Deliver administrative and customer support to other departments during peak periods or when additional coverage is required. • Track inquiries and follow up on open items to help ensure issues are resolved in a timely and thorough manner. • Communicate with individuals in a calm and respectful manner, especially when handling sensitive, urgent, or escalated situations.
2026-11-05T16:28:46Z

Operations Specialist

Somerset, NJ
onsite
Temporary / Contract
24.00 - 25.00 USD / Hourly
We are looking for an Operations Specialist to support customer account administration, pricing maintenance, and commercial data accuracy for an organization in Somerset, New Jersey. This Long-term Contract position is ideal for someone who thrives in a detail-focused environment and can manage complex account and pricing activities across CRM and related business systems. The role partners closely with sales and internal operations teams to keep customer records current, resolve data issues, and help ensure smooth onboarding and ongoing account support. Responsibilities:• Maintain and update customer account records in Salesforce and connected systems to preserve accurate, consistent master data.• Review pricing requests, validate contract terms, and apply approved updates to customer accounts with a high degree of accuracy.• Support lead conversion, new account creation, and onboarding activities to enable timely setup for customers and partners.• Analyze account activity and data quality reports to identify discrepancies, investigate issues, and complete corrective actions.• Examine customer records for adherence to distribution policies and escalate findings when exceptions or compliance concerns arise.• Address operational issues related to unauthorized online resellers by researching account activity and coordinating follow-up actions.• Process transactional adjustments such as credits, rebills, reimbursement program updates, and employee purchase requests.• Collaborate with Sales, Strategic Accounts, Pricing, Logistics, and external partners to resolve account and pricing questions efficiently.• Conduct outreach to customers when verification is needed to confirm account details and maintain reliable business information.
2026-11-06T17:04:43Z

Collections Specialist

Elk Grove Village, IL
remote
Temporary / Contract
21.85 - 25.30 USD / Hourly
We are looking for a Collections Specialist to support account recovery efforts for a contract position based in Illinois. this role will operate Monday - Friday, 12pm-8pm CST. In this role, you will work directly with customers to resolve overdue balances, arrange practical repayment options, and maintain accurate account records. This opportunity is well suited for someone who can manage frequent customer interactions, investigate payment issues, and deliver attentive service while meeting business-hour expectations for the assigned location. Responsibilities:• Manage a portfolio of delinquent accounts ranging from early-stage to more advanced past-due balances, taking appropriate action to secure payment.• Develop and document payment arrangements that help customers bring overdue accounts back into good standing.• Process account closures or service cancellations when payment is not received and established guidelines require further action.• Prepare and distribute collection correspondence, maintain accurate mailing information, and update records when notices are returned.• Partner with internal teams to research disputed charges and compile supporting documentation, including requested account-related certificates.• Investigate missing or incorrectly applied payments, follow up with customers as needed, and ensure account details are corrected promptly.• Create credit adjustments or memos when account review supports a billing correction.• Handle a high volume of inbound and outbound customer communication while providing clear, effective resolution to account concerns.
2026-10-30T21:23:44Z

Customer Service Representative

Pawtucket, RI
onsite
Permanent / Full Time
50000.00 - 52000.00 USD / Yearly
We are looking for a Customer Service Representative to support order management, customer communication, and quote preparation from our Pawtucket based client. This role is ideal for someone who thrives in a fast-paced setting, stays organized across multiple priorities, and takes pride in delivering responsive, accurate service. The position works closely with internal teams and customers to address questions, resolve concerns, and help strengthen ongoing business relationships. Responsibilities:• Manage incoming customer orders with a high level of accuracy and ensure each request is entered and updated promptly.• Prepare pricing quotes and related customer documentation within expected turnaround times.• Coordinate with cross-functional teams to confirm order details, maintain data accuracy, and support smooth processing.• Partner with logistics and operations staff to help keep shipments and deliveries on schedule.• Support issue resolution efforts by assisting with follow-up actions and communicating updates clearly to customers.• Maintain customer account information, respond to inquiries professionally, and foster strong ongoing relationships.• Review inventory information and customer demand activity to help address availability questions and order status concerns.• Track open orders and backlogs, escalating concerns when needed to help meet service expectations.• Contribute to a cooperative team environment while assisting with additional projects and administrative tasks as assigned
2026-10-13T17:58:40Z

Customer Service Representative

Houston, TX
onsite
Temporary to Hire
26.00 - 26.00 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join a food and food processing organization in Houston, Texas. This contract opportunity with permanent potential is ideal for someone who excels at managing customer orders, coordinating shipments, and keeping information accurate across the order lifecycle. The person in this role will work closely with customers and internal partners to support timely delivery, resolve service issues, and maintain a high standard of account support. Responsibilities: • Review incoming customer orders to confirm correct pricing, promotional terms, requested timing, and shipping details before processing. • Work directly with customers, brokers, and cross-functional teams to investigate and resolve order issues, shortages, and other service concerns. • Coordinate outbound delivery creation and support shipment release activities to help ensure orders move efficiently. • Verify billing records and shipping paperwork to maintain accuracy and reduce processing errors. • Track open orders and delivery timelines, escalating delays or product shortages and helping drive timely resolution. • Communicate inventory constraints and product availability updates to customers and internal stakeholders so expectations remain clear. • Collaborate with operations planning partners to address supply challenges and align support for promotional demand forecasts. • Provide backup support to team members during busy periods, seasonal spikes, and other high-volume service windows. • Assist with customer account setup, updates, and routine maintenance while handling additional assigned tasks as needed.
2026-11-04T23:08:42Z

Customer Service Representative

Atlanta, GA
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support customers in the medical devices industry in Atlanta, Georgia. This contract opportunity with permanent potential is ideal for someone who combines strong customer care skills with technical troubleshooting ability and can thrive in a fast-moving, performance-focused environment. In this role, you will handle customer inquiries, resolve product and service concerns, and provide clear guidance that builds confidence and loyalty. The position requires professionalism, accuracy in documentation, and a proactive approach to solving problems. Responsibilities:• Assist customers by phone and other support channels, addressing service questions and resolving technical issues with professionalism and urgency.• Investigate reported problems thoroughly, identify practical solutions, and close cases within established quality and productivity expectations.• Record customer conversations, case details, and follow-up actions accurately in internal platforms such as Salesforce and related support systems.• Route complex or unresolved matters to the appropriate internal teams to ensure timely and effective resolution.• Explain product features, service options, and troubleshooting steps in a clear manner that helps customers use solutions successfully.• Deliver a positive support experience that strengthens customer satisfaction, retention, and ongoing engagement.• Manage multiple customer interactions at once while maintaining attention to detail in a high-volume contact center setting.
2026-10-15T18:18:41Z

Mortgage Payoff Specialist

Chicago, IL
onsite
Permanent / Full Time
45000.00 - 60000.00 USD / Yearly
We are looking for a Mortgage Payoff Specialist to support loan payoff administration and collateral release activities for our servicing operations in the northwest suburbs of Chicago, Illinois. In this role, you will help ensure paid-in-full loans are handled accurately, borrower refunds are processed correctly, and lien release documentation is completed on time. The ideal candidate brings a strong service mindset, careful attention to detail, and the ability to work within established mortgage servicing standards and client guidelines. Responsibilities:• Prepare and deliver accurate mortgage payoff statements by reviewing loan data, fees, interest, and other applicable balances.• Track loans approaching maturity or final payment and send required notices to borrowers in a timely manner.• Resolve payoff shortages by communicating outstanding amounts and coordinating follow-up until balances are cleared.• Complete paid-in-full processing, including confirmation notices and related account updates within servicing records.• Calculate and issue surplus funds, borrower refunds, and other disbursements connected to loan payoff activity.• Create, submit, and monitor lien release, satisfaction, reconveyance, and similar collateral documents through the appropriate recording channels.• Investigate payoff discrepancies, account questions, and exceptions raised by borrowers, clients, attorneys, title partners, or internal teams.• Maintain complete and accurate documentation in servicing platforms while supporting quality reviews and issue resolution efforts.
2026-11-06T14:48:43Z

Customer Service Representative

Woodridge, IL
onsite
Temporary to Hire
18.75 - 19.00 USD / Hourly
We are looking for a Customer Service Representative to support customers and sales partners in Woodridge, Illinois within the agriculture industry. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-paced environment, enjoys resolving order-related issues, and takes pride in delivering dependable service. In this role, you will oversee the full order lifecycle, respond to customer inquiries, and help ensure accurate account management throughout the business year. Responsibilities: • Serve as the primary point of contact for customers and sales representatives, providing timely support for questions, orders, and service needs. • Coordinate the complete order process from initial entry through final resolution, including updates, confirmations, tracking, claims, and returns. • Process daily transactions accurately within the order management system and B2B platform while maintaining detailed and organized records. • Monitor customer accounts to preserve order accuracy, pricing consistency, shipment status, substitutions, and product availability across the season. • Prepare, organize, and maintain sales order documentation and deliver requested reports to internal teams or customers. • Share important timelines, inventory updates, and vendor-related information with customers to support informed decision-making. • Build strong working relationships with customers, vendors, sales teams, and internal departments to promote a high level of service. • Manage a high volume of inbound and outbound calls while prioritizing tasks, addressing concerns, and recommending effective solutions. • Support cross-functional coverage, contribute to special projects, and assist with system testing, training, and process improvement efforts when needed.
2026-10-30T16:18:44Z

Customer Service Representative

Las Vegas, NV
remote
Temporary / Contract
20.00 - 21.00 USD / Hourly
We are looking for a Customer Service Representative to support patient-facing service initiatives in Las Vegas, Nevada. This Contract position focuses on creating a welcoming clinic experience, helping patients navigate services, and reinforcing a high standard of care through clear communication and professionalism. The person in this role will work closely with patient experience leadership and clinic teams to share insights, support training efforts, and contribute to service improvement across the site. Responsibilities: • Deliver day-to-day support for patient experience programs by assisting leadership with service education and communication efforts across clinic teams. • Welcome patients in clinic settings, answer general questions, and help guide individuals to the appropriate departments, waiting areas, or service locations. • Act as a visible resource for patients and staff by promoting courteous interactions and reinforcing service expectations throughout the facility. • Monitor and share information from clinic and provider scorecards, helping leaders understand progress toward patient experience goals and key performance measures. • Partner with staff across departments to encourage strong patient and employee engagement and to help maintain a positive care environment. • Identify service concerns during patient interactions and escalate issues appropriately to support timely resolution and improve satisfaction outcomes. • Take part in team huddles and routine meetings to communicate updates, align on priorities, and support daily operational needs. • Assist with presentations, training activities, and special assignments requested by patient experience leadership or other designated department partners.
2026-10-28T14:33:43Z

Customer Service Representative

Rochester, NY
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to support a busy food and food processing operation in New York. This Contract position is ideal for someone who enjoys helping customers, managing orders accurately, and providing detail-oriented support over the phone. The person in this role will serve as a key point of contact for inbound inquiries while ensuring a smooth and positive customer experience. Responsibilities: • Handle incoming customer calls with care, providing timely answers and resolving routine questions or concerns. • Enter customer orders accurately into company systems and confirm details to help prevent processing errors. • Support day-to-day call center activities by responding to service requests and maintaining a courteous, solution-focused approach. • Make outbound calls when needed to clarify order information, follow up on customer requests, or provide updates. • Document customer interactions clearly so order activity, service issues, and next steps are properly recorded. • Coordinate with internal teams to address customer needs efficiently and help keep order fulfillment on track.
2026-10-29T15:53:47Z

Patient Access Specialist

Columbus, OH
onsite
Temporary to Hire
18.21 - 23.00 USD / Hourly
We are looking for a Patient Access Specialist to join a healthcare team in Columbus, Ohio in a Contract to Permanent position. This role focuses on creating a smooth and supportive experience for patients from arrival through departure while helping them navigate appointments and related services. It is a strong opportunity for someone who enjoys working with people, communicates clearly, and wants to build a long-term career in a fast-moving healthcare setting. Responsibilities: • Welcome patients upon arrival, complete the registration process, and prepare them for their scheduled visits. • Confirm insurance coverage and review eligibility details to support accurate patient intake. • Guide visitors and patients to the correct department, clinic area, or service location within the facility. • Support the checkout process by arranging follow-up visits, diagnostic appointments, laboratory services, and other next steps recommended by care teams. • Deliver attentive service that helps patients feel informed, comfortable, and confident throughout their visit. • Encourage continuity of care by helping patients access additional services available within the organization. • Maintain accurate scheduling and registration information while balancing multiple tasks in a busy front-office environment.
2026-10-27T15:18:45Z

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1678 results for Customer Experience Specialist in Html