<p>We're partnering with one of the Capital Region's most established and steadily growing service organizations to add an <strong>Accounts Receivable & Customer Service Specialist</strong> to their team. This is an excellent opportunity to join a collaborative, long-tenured group where you'll receive hands-on training, enjoy strong leadership support, and build a long-term career with a company that genuinely invests in its employees.</p><p><br></p><p>As business continues to expand year after year, they're excited to grow their team to stay ahead of demand, support their existing staff, and maintain the exceptional customer experience their customers have come to expect. This continued commitment to service excellence has been a key contributor to the company's ongoing success and strong reputation throughout the region.</p><p>If you're looking for a stable opportunity with a positive culture, strong mentorship, and room to grow, we'd love to connect with you.</p><p><br></p><p><em>What You'll Be Doing</em></p><ul><li>Review and process customer invoices with accuracy and attention to detail</li><li>Verify labor, materials, equipment, and service charges prior to invoicing</li><li>Apply customer payments and support accounts receivable activities</li><li>Communicate with customers regarding invoices, payment terms, and account inquiries</li><li>Research and resolve billing discrepancies and customer concerns</li><li>Follow up on outstanding invoices and collections-related matters</li><li>Maintain accurate account records and customer documentation</li><li>Partner with office staff and field personnel to support daily operations</li><li>Prepare reports, correspondence, and other administrative documentation as needed</li></ul><p><em>What We're Looking For</em></p><ul><li>1+ years of AR, billing, invoicing, collections, or related experience</li><li>Strong customer service skills with excellent attention to detail</li><li>Organized, dependable, and comfortable in a fast-paced environment</li><li>Positive team player with a willingness to learn</li><li><em>Preferred Experience</em>Collections, ServiceTitan, or service industry experience</li><li>HVAC, plumbing, construction, or mechanical industry exposure</li><li>Sage Intacct knowledge a plus</li></ul><p><em>Why Join This Team?</em></p><ul><li>Collaborative, long-tenured team environment</li><li>Hands-on training and mentorship</li><li>Supportive leadership with minimal micromanagement</li><li>Stable, growing company with opportunities to grow</li></ul><p><em>Who Thrives Here?</em></p><ul><li>Friendly, positive professionals who build strong relationships</li><li>Quick learners who take ownership of their work</li><li>Reliable individuals looking for a long-term opportunity</li></ul><p><em>Schedule</em></p><ul><li>Monday-Friday, 7:30 AM-4:30 PM</li><li>42.5-hour workweek with built-in overtime</li></ul><p><strong>Interested?</strong></p><p>We'd love to tell you more about this opportunity.</p><p><br></p><p>Apply now and contact <strong>Mary Christman or Kara Lyon today at 518-462-1430</strong> to learn more. We look forward to speaking with you!</p>
We are looking for a Customer Service Representative to support vendor and client account activities from Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, works well in a fast-paced call center setting, and takes pride in maintaining accurate records. The person in this role will engage with external contacts by phone, help clarify payment and enrollment details, and ensure account information is complete and up to date.<br><br>Responsibilities:<br>• Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information.<br>• Guide customers through payment methods, registration steps, and account expectations with professionalism and clarity.<br>• Enter new information and revise existing records accurately within company databases and account management systems.<br>• Record each conversation, status update, and planned next step to maintain complete interaction histories.<br>• Reconnect with vendors and clients when registrations are unfinished or required documentation and details are still pending.<br>• Examine account records for inconsistencies, investigate issues, and work directly with customers to correct errors.<br>• Coordinate with internal teams to help move account matters forward and support timely issue resolution.<br>• Achieve established targets for call activity, service quality, productivity, and customer experience.
<p>We are looking for a Client Services Specialist to support event-related client interactions and deliver a high standard of service for attendees, exhibitors, and internal teams. This is a Contract position based in Las Vegas, Nevada with an initial 12-week assignment and potential for longer-term opportunity. The person in this role will help ensure event information is accurate, customer questions are resolved efficiently, and service processes are continuously improved to create a strong overall experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming questions from attendees, exhibitors, and staff, providing timely follow-up and taking ownership of each issue through resolution.</p><p>• Review event websites and online information regularly to confirm content accuracy, usability, and consistency for both internal and external users.</p><p>• Investigate service-related concerns, identify root causes, and apply practical solutions that improve customer outcomes.</p><p>• Work closely with internal departments and external partners to recommend and implement enhancements to service delivery and communication methods.</p><p>• Process and update registrations across various event systems with a high level of accuracy and attention to detail.</p><p>• Track exhibitor timelines, requests, and key communications to keep event stakeholders informed and organized.</p><p>• Coordinate with operations partners to prepare pricing materials and support the development of event-related pricing structures.</p><p>• Create and maintain exhibitor service documentation, including vendor details, operational guidelines, and booth compliance information.</p><p>• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution and client service needs.</p>
<p><strong>Customer Service/Logistics Specialist</strong></p><p><strong>Brief Job Description</strong></p><p>We are seeking a Customer Service/Logistics Specialist to support customers while coordinating shipments, tracking orders, and ensuring smooth logistics operations.</p><p><strong>Responsibilities</strong></p><ul><li>Serve as a point of contact for customer orders and shipment inquiries</li><li>Coordinate shipping schedules, tracking, and delivery updates</li><li>Resolve issues related to orders, inventory, and transportation</li><li>Work with carriers, vendors, and internal departments</li><li>Maintain accurate records in ERP or logistics systems</li><li>Prepare reports and documentation related to logistics activity</li></ul>
<p>We are looking for a Client Services Specialist to support event participants, exhibitors, and internal teams by delivering responsive, high-quality service throughout the event lifecycle. This is a Contract position based in Las Vegas, NV offering an initial 12-week assignment with potential for longer-term opportunity. The person in this role will help ensure registration, exhibitor services, and event communications run smoothly while contributing ideas that strengthen the overall customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion.</p><p>• Review event-related web pages and online resources to confirm content is accurate, functional, and easy for users to navigate.</p><p>• Resolve customer concerns by assessing problems carefully, identifying practical solutions, and communicating next steps clearly.</p><p>• Work closely with internal departments and external partners to improve service delivery and introduce more effective support processes.</p><p>• Manage registration activity across multiple platforms, entering and updating information with strong attention to accuracy.</p><p>• Track exhibitor timelines, requests, and communications to keep key stakeholders informed and aligned.</p><p>• Coordinate with operations partners to prepare pricing materials and support the development of competitive service offerings.</p><p>• Create and maintain exhibitor service documentation for assigned events, including vendor details, service information, and booth participation guidelines.</p><p>• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution.</p><p>• Take on additional assignments that support team objectives and evolving business needs.</p>
<p>Our client is looking for an Administrative Customer Support Specialist for a temporary 6-8 week assignment in Mount Pleasant, PA. This position is heavily focused on administrative and clerical support, with customer service and basic accounting responsibilities. The ideal candidate is organized, detail-oriented, and comfortable managing a variety of office tasks in a fast-paced environment.</p><p><br></p><p>Location: Mount Pleasant, PA</p><p> Duration: Temporary (6-8 Weeks)</p><p> Pay: $20-21/hour</p><p> Hours: 7:30 AM or 8:00 AM start, ending at 4:30 PM or 5:00 PM</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Provide administrative support to the office, including data entry, filing, record maintenance, and document preparation.</p><p>Answer incoming phone calls and respond to customer inquiries in a professional and timely manner.</p><p>Process orders, invoices, and other customer-related documentation.</p><p>Assist with accounts payable and accounts receivable functions, including invoice entry, payment tracking, and account reconciliation support.</p><p>Maintain accurate customer, vendor, and financial records within company systems.</p><p>Support scheduling, correspondence, and general office coordination activities.</p><p>Collaborate with internal teams to ensure timely resolution of customer and administrative requests.</p><p>Perform other clerical and office support duties as needed.</p><p><br></p><p><br></p>
We are looking for a Customer Support Account Specialist to support key customer accounts in Rockleigh, New Jersey within the high-tech electronics industry. This Long-term Contract position focuses on delivering responsive account support across the full sales cycle, helping customers and internal teams navigate order activity, service needs, and issue resolution. The ideal candidate is comfortable managing complex account requests, communicating across departments, and ensuring a consistent customer experience from inquiry through fulfillment.<br><br>Responsibilities:<br>• Build and sustain strong working relationships with major customer accounts while serving as a reliable point of contact for sales and support needs.<br>• Manage escalated account concerns and coordinate timely resolutions related to orders, returns, shipment status, and logistics matters.<br>• Provide day-to-day support before and after the sale by partnering with customers and sales teams to keep account activity moving efficiently.<br>• Investigate order delays, rush requests, tracking questions, and shipping updates, and adjust order details when business needs change.<br>• Review and maintain account information in company databases, monitor key data points, and prepare reports for customers and internal stakeholders.<br>• Identify practical solutions to moderately complex service challenges to help maintain smooth account operations and customer satisfaction.<br>• Communicate with cross-functional teams including fulfillment, production, shipping, finance, technical support, and client-facing groups to resolve issues effectively.<br>• Represent the organization at trade shows and industry events as needed to support customer engagement and business objectives.
<p>We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.</p><p>• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.</p><p>• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.</p><p>• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.</p><p>• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.</p><p>• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.</p><p>• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.</p><p>• Contribute to additional service and administrative tasks as directed by leadership to support team goals.</p>
<p>We are looking for a <strong>Customer Success Specialist/Claims Processor</strong> to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.</p><p>• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.</p><p>• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.</p><p>• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.</p><p>• Enter, review, and validate claim data according to established procedures and quality expectations.</p><p>• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.</p><p>• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.</p><p>• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.</p><p>• Support additional administrative assignments and special projects as business needs require.</p>
<p>We are looking for a customer-focused Call Center Specialist to support a leading organization in the energy and natural resources industry. This long-term contract position is ideal for someone who enjoys helping customers, navigating service-related questions, and delivering clear, attentive support in a busy contact center setting. The person in this role will manage a wide range of account and service requests while ensuring each interaction is handled accurately and efficiently. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling us at 808-531-0800.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls from customers and provide timely assistance with questions, concerns, and service needs.</p><p>• Complete service-related transactions such as starting new accounts, updating customer information, arranging deposits, and processing disconnection requests.</p><p>• Investigate and resolve issues involving billing, payments, energy usage, and general account activity.</p><p>• Record customer interactions and account changes carefully within internal service and account management systems.</p><p>• Deliver solutions to customer concerns by gathering information, reviewing account details, and following established service procedures.</p><p>• Provide an attentive and courteous experience during high-volume periods while maintaining accuracy and responsiveness.</p><p>• Support account maintenance tasks and related administrative activities, including documentation and digital record handling when needed.</p>
<p>We are looking for a Client Services Specialist to join a financial services team in Reno, Nevada. This position blends client-facing administrative support with behind-the-scenes planning coordination, making it ideal for someone who is organized, thorough, and comfortable managing multiple priorities. The role will support advisors through account administration, meeting coordination, client communication, and financial planning preparation while helping deliver a strong client experience in a collaborative team setting. </p><p> </p><p>Responsibilities: </p><p>• Coordinate client appointments, manage calendars, and prepare materials needed for advisor meetings. </p><p>• Support the development of financial planning documents by organizing client information and assisting with retirement and planning projections. </p><p>• Review and interpret client financial details to help advisors prepare informed planning recommendations. </p><p>• Assist with account setup, maintenance activities, and onboarding tasks while ensuring required forms are completed accurately. </p><p>• Process service requests such as asset transfers, distributions, and other account-related documentation in a timely manner. </p><p>• Respond to client inquiries by phone and email, providing clear updates and addressing routine service needs.</p><p> • Examine insurance, tax, and estate-related documents to help organize planning files for advisor review. </p><p>• Conduct investment and portfolio-related research to support internal planning discussions and follow up on next steps after client meetings.</p>
<p>Help Create an Exceptional Workplace Experience-</p><p><br></p><p>We're seeking a <strong>Workplace Experience Support Specialist</strong> to help deliver a best-in-class experience for employees, clients, and visitors within a professional office environment. This role is responsible for supporting daily office operations, hospitality services, facilities coordination, reception activities, and workplace culture initiatives.</p><p><br></p><p>The ideal candidate enjoys being the go-to resource for office support, thrives in a fast-paced environment, and takes pride in creating a welcoming, organized, and efficient workplace.</p><p><br></p><p><strong>If you enjoy creating exceptional experiences, staying organized, and being the person who helps keep an office running smoothly, we'd love to hear from you. Apply today or give our team a call at 563-359-3995!</strong></p><p><br></p><p><strong><u>What You'll Do</u></strong></p><ul><li>Serve as a primary point of contact for employees, visitors, clients, and vendors</li><li>Create a welcoming and professional experience for all office guests</li><li>Manage visitor check-in processes and reception responsibilities</li><li>Answer and direct calls through a multi-line phone system</li><li>Coordinate meeting rooms, hospitality services, and office-related events</li><li>Support daily office operations to ensure the workplace remains organized, functional, and professional</li><li>Partner with building management and service vendors regarding facility needs and maintenance requests</li><li>Help maintain a safe, clean, and well-maintained office environment</li><li>Coordinate office equipment, furniture, telephones, security badges, and workplace resources</li><li>Manage office and breakroom supply inventory, ordering, and replenishment</li><li>Prepare presentations, meeting materials, reports, handouts, charts, graphics, and supporting documentation</li><li>Support employee engagement and workplace culture initiatives</li><li>Assist with special projects and operational requests across multiple business areas</li><li>Serve as a liaison between office leadership and workplace support functions as needed</li></ul><p><strong><u>Why You'll Love This Opportunity</u></strong></p><ul><li>Diverse responsibilities that blend office operations, employee experience, hospitality, and facilities coordination</li><li>High-visibility role supporting employees, leadership, clients, and visitors</li><li>Opportunity to contribute to a positive and engaging workplace culture</li><li>Collaborative, professional, and team-oriented environment</li></ul><p>If you enjoy creating exceptional experiences, staying organized, and being the person who helps keep an office running smoothly, we'd love to hear from you.</p>
<p>We are looking for a compassionate and dependable <strong>2nd Shift</strong> <strong>Call Center Specialist </strong>to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who communicates clearly, handles sensitive conversations effectively, and enjoys helping people through important next steps. In this role, you will serve as an initial point of contact, collect key details accurately, and provide a positive experience for customers navigating life insurance-related inquiries. Hours: M-F 2:30pm -10pm (2nd shift), Sundays occasionally – 9am-2pm </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle a high volume of incoming and outgoing calls while maintaining a courteous, patient, and detail-oriented approach.</p><p>• Speak with customers about life insurance-related matters, gather necessary information, and document details accurately in company systems.</p><p>• Guide callers through the early stages of the process by answering questions and explaining next steps clearly.</p><p>• Enter and update customer records with close attention to accuracy, completeness, and timeliness.</p><p>• Provide empathetic support during sensitive conversations and respond appropriately to customer concerns.</p><p>• Coordinate with internal teams to ensure each inquiry is routed correctly and progresses efficiently.</p><p>• Maintain consistent attendance and schedule flexibility, including second-shift hours and occasional Sunday coverage.</p><p>• Support day-to-day call center operations while meeting service expectations for responsiveness and quality.</p>
<p>We are looking for an <strong>Order Fulfillment Representative</strong> to join a busy onsite team in Malvern, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys delivering responsive customer support while handling order-related tasks with precision. In this role, you will work directly with customers to confirm details, prepare accurate documentation, and help maintain dependable records in a fast-moving environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage incoming customer requests related to orders and pricing, ensuring each transaction is entered correctly and completed on time.</p><p>• Speak with customers to clarify purchase details, resolve missing information, and confirm order accuracy before processing.</p><p>• Prepare and update quotes based on customer needs while maintaining clear and attentive communication throughout the process.</p><p>• Enter, review, and maintain customer account information to support accurate records and efficient service.</p><p>• Provide day-to-day assistance in a high-volume support setting, balancing speed with attention to detail.</p><p>• Use office applications and internal customer service tools to document activity, track requests, and support workflow needs.</p>
We are looking for a Facilities Call Center Specialist to support critical service coordination in Menlo Park, California. This Long-term Contract position is ideal for a detail-oriented customer service specialist who can manage urgent and routine calls, gather accurate details, and direct the appropriate response teams with sound judgment. The role requires strong communication, careful documentation, and the ability to stay composed while handling fast-moving situations in a healthcare environment.<br><br>Responsibilities:<br>• Monitor incoming radio and call activity, assess each situation, and coordinate additional support when safety-related issues arise.<br>• Receive emergency and non-emergency requests, collect complete incident details, and route work to the appropriate facilities, security, or response personnel.<br>• Enter service requests, updates, and incident information into the designated management system while keeping logs and work orders accurate and current.<br>• Apply established procedures consistently to ensure critical response steps are completed thoroughly and without delay.<br>• Prepare routine shift, daily, and weekly reports using standard office software such as Microsoft Word and Excel.<br>• Communicate key updates during shift handoffs so incoming team members are informed of ongoing issues, priorities, and unresolved items.<br>• Review active workflows to confirm service requests are being handled with attention to detail, efficiently, and within expected response standards.<br>• Serve as a point of coordination among supervisors, facilities teams, security staff, and other internal partners involved in incident response.
We are looking for a detail-oriented customer service specialist to support order management and transactional activities for a long-term contract position based in Everett, Washington. This role works closely with customers and internal teams to coordinate sales orders, service-related requests, credits, and purchasing needs while maintaining accurate documentation and timely follow-through. The ideal candidate is organized, responsive, and comfortable managing multiple priorities in a fast-paced environment while ensuring compliance with established trade and company policies.<br><br>Responsibilities:<br>• Manage the full lifecycle of sales orders by reviewing requirements, entering transactions accurately, and tracking progress through completion.<br>• Coordinate warranty exchanges, credit activity, monitor replacement requests, and purchase-related transactions to support customer and business needs.<br>• Perform administrative support tasks connected to material sales and credit processing, ensuring records are complete and up to date.<br>• Partner with teams across sales, product lines, repairs, finance, global trade, and purchasing to resolve issues and keep orders moving efficiently.<br>• Communicate with internal and external customers to clarify requests, provide status updates, and drive timely transactional resolution.<br>• Follow global trade guidelines and export-related requirements to ensure all applicable policies are met.<br>• Support adherence to company licensing and compliance standards associated with international shipments and export activity.<br>• Contribute to the development and rollout of departmental procedures and process improvements across cross-functional groups.
<p>We are looking for a Call Center Specialist to support food safety operations for a leading organization in the food and food processing industry in Estero, Florida. This long-term Contract position will serve as a key point of contact for customer and consumer inquiries while helping maintain compliance with food safety expectations, regulatory obligations, and documentation standards. The role is ideal for someone who combines strong customer service skills with experience in food safety, audit coordination, and cross-functional communication.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer and consumer questions related to food safety matters with professionalism, accuracy, and timely follow-up.</p><p>• Maintain food safety records, reports, and supporting documentation to help ensure readiness for internal reviews and external requests.</p><p>• Coordinate corrective action activities by tracking issues, gathering details, and following through on resolution steps.</p><p>• Support audit preparation and post-audit follow-up by organizing materials and assisting with compliance-related action items.</p><p>• Review supplier and grower information to confirm alignment with company food safety expectations and applicable standards.</p><p>• Complete customer questionnaires and requests for information by compiling clear, accurate, and well-documented responses.</p><p>• Monitor compliance requirements across food safety programs and help ensure procedures reflect current regulatory and customer expectations.</p><p>• Use customer service platforms and Microsoft Office tools to document interactions, manage case details, and communicate updates effectively.</p>
<p><strong>Position Summary</strong></p><p>We are seeking a detail-oriented Order Entry Clerk to process customer orders accurately and efficiently. This role is responsible for entering sales orders, verifying order information, coordinating with customers and internal departments, and ensuring orders are processed in a timely manner. The ideal candidate has strong data entry skills, customer service experience, and the ability to work in a fast-paced environment.</p><p>Essential Responsibilities</p><ul><li>Enter customer orders into the ERP/order management system accurately and efficiently.</li><li>Review purchase orders and verify pricing, quantities, product details, and shipping information.</li><li>Communicate with customers regarding order status, discrepancies, and missing information.</li><li>Coordinate with sales, warehouse, production, and shipping teams to ensure timely order fulfillment.</li><li>Process order changes, cancellations, returns, and credits as needed.</li><li>Maintain accurate customer and order records.</li><li>Research and resolve order entry issues and discrepancies.</li><li>Generate reports and assist with inventory and order tracking activities.</li><li>Provide administrative support to customer service and sales teams.</li><li>Ensure a high level of accuracy and customer satisfaction throughout the order process.</li></ul><p><br></p>
<p>We are looking for a Patient Services Representative to support patient access operations in Roanoke, Virginia. This contract opportunity with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and keeping administrative tasks organized in a healthcare setting. In this role, you will guide patients through registration and scheduling processes while helping create an efficient and welcoming experience from arrival through follow-up.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors professionally and provide courteous assistance throughout the check-in process.</p><p>• Complete patient intake activities by entering and updating demographic, insurance, and account information accurately.</p><p>• Coordinate appointment scheduling, confirm upcoming visits, and assist with rescheduling when needed.</p><p>• Collect co-payments and other patient payments, then reconcile daily receipts according to office procedures.</p><p>• Respond to patient questions with empathy and escalate complex concerns to the appropriate team members.</p><p>• Partner with clinical and administrative staff to support efficient patient flow and timely service.</p><p>• Maintain confidentiality of patient information and follow all applicable privacy and compliance standards.</p>
<p>We are looking for a compassionate and organized Patient Access Specialist to support patient access operations in Roanoke, Virginia. This contract to hire opportunity is ideal for someone who enjoys helping patients, coordinating front-end administrative tasks, and contributing to a smooth experience in a busy healthcare setting. In this role, you will serve as a key point of contact for patients while handling registration, scheduling, insurance review, and payment-related activities with accuracy and professionalism. <strong>Must be available for rotating 12-hour shifts, including weekends, to be considered for the position - potential for daytime and overnight openings, flexibility preferred. </strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors professionally and help create a welcoming experience from arrival through check-in.</p><p>• Complete patient intake and registration tasks, ensuring demographic and account information is entered accurately and kept current.</p><p>• Review insurance coverage details and confirm eligibility to support timely and accurate patient access processes.</p><p>• Arrange, update, and confirm appointments while communicating clearly about scheduling changes or next steps.</p><p>• Receive co-payments and other patient payments, maintain accurate transaction records, and support daily balancing activities.</p><p>• Coordinate with clinical and administrative staff to keep patient movement efficient and reduce delays throughout the day.</p><p>• Respond to patient questions and concerns with empathy, resolving routine issues and directing more complex matters to the appropriate team.</p><p>• Follow privacy and confidentiality standards at all times to protect sensitive patient and organizational information.</p>
<p>We are looking for a Customer Accounts Specialist to support business customers by managing orders with accuracy, urgency, and a high level of service in Oxford area. This position plays a key role in keeping account activity organized from order receipt through final delivery while maintaining clear communication with customers and internal teams. The ideal candidate brings strong spreadsheet skills, sound judgment, and the ability to balance multiple priorities in a fast-moving environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee assigned customer accounts throughout the full order lifecycle, from order entry and confirmation to shipment coordination and completion.</p><p>• Enter, update, and maintain order information across ERP tools, customer-facing portals, and related account management systems.</p><p>• Track inventory levels, open orders, and delivery schedules to spot potential issues early and help prevent service disruptions.</p><p>• Resolve account concerns such as shipment exceptions, product returns, credit requests, claims, and order discrepancies in a timely manner.</p><p>• Work closely with carriers and internal partners to arrange shipments, replacements, return activity, and required transportation documents.</p><p>• Keep customers informed about product availability, expected turnaround times, and any changes that may affect delivery commitments.</p><p>• Maintain accurate account records, including shipping preferences, routing details, and customer-specific instructions.</p><p>• Build and analyze Excel reports, including pivot table summaries, to monitor orders, inventory activity, backorders, and shipment performance.</p><p>• Partner with Sales, Operations, Production, Logistics, Accounting, and IT to support efficient and accurate fulfillment.</p><p>• Recommend practical process improvements while maintaining strong attention to detail and accountability across assigned accounts.</p>
<p>We are looking for a dependable Customer Service Specialist to support service coordination activities with a company in the Bridgeville area. In this role, you will serve as a key point of contact for customers, help organize service appointments, and ensure field technicians are deployed efficiently. This opportunity is well suited for someone who communicates clearly, stays organized under pressure, and takes pride in delivering a positive customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage inbound customer communications and route questions or concerns to the appropriate team members for prompt resolution.</p><p>• Review customer service needs, determine appropriate next steps, and arrange on-site visits when service is required.</p><p>• Plan and coordinate service appointments and recurring inspection visits for commercial clients.</p><p>• Match technicians to assignments by considering qualifications, availability, workload balance, and travel area.</p><p>• Maintain ongoing communication with customers and field personnel to support timely and effective service delivery.</p><p>• Keep scheduling details, service records, and appointment information accurate and up to date.</p><p>• Adjust priorities throughout the day to address urgent requests and shifting operational demands.</p><p>• Deliver courteous, detail-oriented support that reflects a strong commitment to customer satisfaction.</p>
<p>Consumer Collections Representative (Loss Mitigation) - Mortgage Services</p><p><br></p><p>📍 <strong>Location:</strong> Tempe, AZ (100% On-Site)</p><p>💲 <strong>Pay:</strong> $22.00/hour</p><p>📝 <strong>Employment Type:</strong> Full-Time | Temp-to-Hire</p><p>🏢 <strong>Industry:</strong> Mortgage & Financial Services</p><p><br></p><p>Build Your Career in Financial Services</p><p>Robert Half is hiring a <strong>Consumer Collections Representative (Loss Mitigation)</strong> for a growing national mortgage company in Tempe, AZ.</p><p><br></p><p>This is an excellent opportunity for candidates with customer service or call center experience who are looking to grow their career in the financial services industry. You'll receive paid training, work a consistent full-time schedule, and gain access to long-term career advancement opportunities. Upon permanent hire, employees may become eligible for a comprehensive benefits package.</p><p><br></p><p>Why Join Us?</p><p>✅ Paid training provided</p><p>✅ Full-time, stable schedule</p><p>✅ Career growth opportunities within financial services</p><p>✅ Supportive team environment with ongoing coaching and development</p><p>✅ Temp-to-hire opportunity with long-term potential</p><p>✅ Modern, professional call center environment</p><p> </p><p>About the Role</p><p>As a <strong>Loss Mitigation Collections Representative</strong>, you will assist mortgage customers who are experiencing financial hardship and are behind on their mortgage payments.</p><p>You'll handle both inbound and outbound calls, gather financial information, and help customers understand potential repayment or mortgage assistance options. Success in this role requires strong communication skills, professionalism, empathy, and attention to detail.</p><p><br></p><p>What You'll Do</p><ul><li>Handle high-volume inbound and outbound calls regarding delinquent mortgage accounts</li><li>Speak professionally and empathetically with customers about past-due mortgage payments</li><li>Collect and document customer financial information accurately</li><li>Educate customers on available repayment plans and potential financial assistance options</li><li>Maintain detailed records of customer interactions and account activity</li><li>Follow all company compliance, quality, and customer service standards</li><li>Participate in ongoing training, coaching, and performance development programs</li></ul><p>Schedule</p><p>Full-Time | 40 Hours per Week</p><p><strong>Monday-Friday</strong></p><ul><li>Spring/Summer Hours: 9:00 AM - 6:00 PM</li><li>Fall/Winter Hours: 10:00 AM - 7:00 PM</li></ul><p>Monthly Saturday Rotation (Required)</p><ul><li>One half-day Saturday per month</li><li>Typical hours: 7:00 AM - 11:00 AM or 8:00 AM - 12:00 PM</li></ul>
<p>We are looking for a Customer Service Representative to support members and callers with patience and care in Indianapolis, Indiana. This Contract to Permanent opportunity is ideal for someone who enjoys helping others, managing a high volume of inquiries, and delivering accurate information across multiple channels. In this role, you will contribute to a mission-driven organization by providing thoughtful service, documenting interactions carefully, and ensuring each customer experience is handled with respect and efficiency. This position is<strong> on-site</strong> with hours being <strong>9:30am-6:00pm</strong> Monday-Friday.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer inquiries by phone and other communication channels while providing courteous, solution-focused support</p><p>• Navigate multiple applications and internal systems at the same time to research questions, update records, and complete service requests accurately</p><p>• Investigate customer issues, identify practical resolutions, and route more complex matters to the appropriate team when necessary</p><p>• Record call details, account updates, and case activity with a high level of accuracy and attention to detail</p><p>• Maintain a calm and attentive approach during challenging interactions, using effective listening and de-escalation techniques</p><p>• Adapt to updated procedures, changing priorities, and new tools while continuing to meet service expectations</p><p>• Collaborate with coworkers and supervisors to share information, resolve concerns, and support daily team goals</p><p>• Follow scheduled shifts consistently and contribute to dependable coverage for customers and internal operations</p>
<p>About the Opportunity</p><p>We are currently seeking a detail-oriented and dependable <strong>Temporary Accounts Receivable Specialist</strong> to support our accounting team during a busy period. This role is ideal for an accounting professional with strong cash application, collections, and customer account management experience who can quickly step in and make an immediate impact.</p><p>Key Responsibilities</p><ul><li>Process daily cash receipts, ACH payments, wire transfers, and credit card transactions.</li><li>Apply customer payments accurately and timely to accounts.</li><li>Monitor aging reports and follow up on past-due balances.</li><li>Contact customers regarding outstanding invoices and payment arrangements.</li><li>Research and resolve payment discrepancies and account issues.</li><li>Generate and distribute customer invoices and statements.</li><li>Reconcile accounts receivable balances and customer accounts.</li><li>Work closely with customers, sales teams, and internal departments to resolve billing concerns.</li><li>Maintain accurate customer records and documentation.</li><li>Assist with month-end closing activities and reporting.</li><li>Perform additional accounting and administrative duties as assigned.</li></ul><p><br></p>