955 Results for Client Services Specialist Jobs in Html

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Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client outreach. This long-term contract opportunity is ideal for someone who communicates confidently, handles a fast-paced call environment, and takes pride in maintaining accurate account records. The person in this role will help guide contacts through payment-related questions, registration steps, and account completion while delivering a detail-oriented customer experience. Responsibilities: • Place a high volume of outbound calls to vendors and clients to confirm account details and payment information. • Walk customers through available payment methods, enrollment steps, and account setup expectations with clarity and care. • Enter new information and revise existing records in internal databases to keep account data current and accurate. • Record conversation details, status updates, and planned follow-up actions after each customer interaction. • Reconnect with vendors and clients to obtain missing documentation or complete unfinished registration requirements. • Review account information, investigate inconsistencies, and resolve issues through research and direct outreach. • Partner with internal teams to address account concerns and support timely processing of outstanding items. • Consistently achieve daily expectations for call activity, service quality, productivity, and customer support performance.
2026-10-05T18:08:45Z

Director of Accounting Services (Controller)

Stockton, CA
onsite
Permanent / Full Time
120000.00 - 170000.00 USD / Yearly
Key Responsibilities • Serve as the primary accounting contact and advisor for an assigned portfolio of client accounts. • Manage full-cycle accounting for multiple clients, including general ledger, accounts payable, accounts receivable, payroll coordination, and month-end close. • Set up, maintain, and optimize QuickBooks Online files, including chart of accounts, classes, locations, and integrations. • Prepare and/or review monthly, quarterly, and annual financial statements and management reports for clients. • Ensure timely and accurate reconciliations of bank, credit card, and other key balance sheet accounts. • Develop and monitor client-specific accounting policies, procedures, and internal controls. • Oversee budgeting, forecasting, and cash flow analysis for clients; provide insights and recommendations. • Review work performed by staff/accounting specialists, providing direction, training, and performance feedback. • Coordinate with tax and assurance teams to support year-end engagements and information requests. • Identify process improvement opportunities and implement technology and workflow enhancements for clients. • Assist with onboarding new clients, including needs assessment, engagement scoping, and system setup. • Manage engagement deadlines and priorities across multiple clients, communicating proactively with internal teams and client management. Qualifications • Bachelor’s degree in accounting, finance, or related field required. • CPA license preferred but not required. • Minimum of 8–10 years of progressive accounting experience, including prior supervisor/manager responsibilities. • Prior experience in a CPA firm or client accounting services environment strongly preferred. • Expert-level proficiency with QuickBooks Online, including advanced features and third-party app integrations. • Strong understanding of U.S. GAAP for small to mid-sized businesses. • Experience with non-profit organizations and various reporting requirements related to non-profits. • Proven ability to manage multiple client relationships and competing priorities. • Demonstrated leadership skills, including staff supervision, coaching, and delegation. • High level of comfort working in cloud-based and paperless environments. • Excellent communication and client service skills. • Strong organizational skills, attention to detail, and ability to meet deadlines.
2026-10-13T13:04:03Z

Customer Service Clerk I

Chesapeake, VA
onsite
Temporary / Contract
19.95 - 22.00 USD / Hourly
We are looking for a detail-oriented candidate, the ideal person will be comfortable handling payments, answering customer questions, and working with accounting-related processes. Responsibilities:• Receive and record payments from customers with a high level of accuracy.• Process multiple forms of payment, including cash and credit card transactions, in accordance with established procedures.• Assist customers with questions.• Enter payment and account information into internal systems while maintaining complete and accurate records.• Review invoices and related documentation to support proper financial processing.• Communicate clearly and professionally regarding account details, payment activity, and general service inquiries.• Balance daily receipts and help ensure all collected funds are documented correctly.• Support office operations by performing clerical and accounting-related tasks as needed.
2026-10-07T19:03:49Z

Customer Service Representative

Florence, KY
onsite
Temporary to Hire
19.00 - 20.00 USD / Hourly
We are looking for a detail-oriented Customer Service Representative to join our team in Florence, Kentucky in a contract position with the potential to become permanent. This role supports issue resolution across invoicing, receiving, and returned materials, requiring strong analytical thinking and clear communication with vendors, service centers, and warehouse teams. The ideal candidate is comfortable working with data, navigating warehouse and business systems, and helping ensure billing and inventory records are accurate. Responsibilities: • Review invoice and receiving discrepancies to identify why billed quantities differ from materials recorded as received • Coordinate with suppliers to confirm shipment details and verify whether questioned items were sent • Partner with distribution center personnel to research and locate materials reported as missing • Examine return issues involving materials sent back from service centers and determine the source of record variances • Communicate with service center teams to validate return activity and gather supporting information • Work closely with warehouse staff to track down missing returned items and resolve inventory questions • Maintain accurate documentation of findings, updates, and resolution steps within company systems • Provide additional customer service and operational support duties as business needs allow
2026-10-15T14:33:50Z

Customer Service Representative

Waupaca, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Waupaca, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T13:53:44Z

AR, Credit & Collections Specialist

Fitchburg, MA
onsite
Permanent / Full Time
58000.00 - 62000.00 USD / Yearly
We are looking for an experienced AR, Credit & Collections Specialist to support financial operations for a manufacturing organization in Fitchburg, MA This role focuses on maintaining accurate receivables activity, monitoring customer credit exposure, and partnering with internal leadership to address payment issues efficiently. The ideal candidate brings strong attention to detail, sound judgment in credit matters, and the ability to communicate professionally with both customers and internal stakeholders. Responsibilities:• Manage day-to-day accounts receivable activity, including posting incoming payments and ensuring customer accounts remain accurate and current.• Review aging reports to track overdue balances, recommend credit restrictions when accounts become delinquent, and maintain an up-to-date daily credit hold list.• Contact customers to follow up on outstanding invoices, document payment commitments, and prepare regular collections updates for management.• Research billing questions and disputed charges, then work with the appropriate parties to resolve discrepancies in a timely manner.• Evaluate new customer creditworthiness by reviewing commercial credit references and Dun & Bradstreet reporting before accounts are established.• Gather and maintain required customer documentation, including tax-exempt certificates and W-9 forms, to support compliance and account setup.• Respond to external credit inquiries and provide accurate account reference information in line with company standards.• Process credit card transactions and issue formal collection notices or demand letters when escalation is necessary.• Provide administrative and accounting support to finance leadership and assist with accounts payable coverage when needed. **For immediate consideration please call me asap and directly 508-205-2127, Eric Lebow** THIS ROLE IS 100% IN OFFICE M-F 8-5
2026-10-12T17:58:45Z

Customer Service Representative

Chilton, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Chilton, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T13:18:43Z

AR Specialist

Lexington, KY
remote
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are seeking an Accounts Receivable Specialist to join a growing organization in the Lexington area. This role is responsible for managing incoming payments, monitoring customer accounts, reconciling discrepancies, and supporting the overall cash flow of the business. The ideal candidate will be organized, detail-oriented, and comfortable communicating with customers regarding billing and payment matters. Essential Functions and Responsibilities• Generate and distribute customer invoices accurately and timely• Post customer payments, including checks, ACH transactions, and wire transfers• Monitor accounts to ensure timely collection of outstanding balances• Follow up with customers regarding past-due invoices• Research and resolve billing discrepancies and payment issues• Reconcile accounts receivable balances and customer statements• Maintain accurate customer records and payment documentation• Assist with month-end close activities and AR reporting• Prepare aging reports and communicate collection updates to management• Collaborate with accounting, customer service, and sales teams to resolve account issues
2026-10-30T19:28:43Z

Customer Service Representative

Dallas, TX
onsite
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Customer Service Representative to support a consumer products organization in Dallas, Texas. This Long-term Contract position is ideal for someone who enjoys helping customers, resolving inquiries efficiently, and providing a positive experience through every interaction. The role focuses on handling high-volume communication, processing customer requests accurately, and maintaining a detail-oriented service standard in a fast-paced environment. Responsibilities: • Respond to incoming customer calls with empathy and a solutions-focused approach. • Assist customers with questions related to products, orders, account details, and general service needs. • Enter and update order information accurately while ensuring all records remain complete and current. • Place outbound calls as needed to follow up on customer requests, confirm details, or provide updates. • Document interactions thoroughly to maintain clear communication and support service continuity. • Resolve routine concerns promptly and escalate more complex issues to the appropriate team when necessary. • Manage a steady volume of call center activity while meeting quality and response expectations. • Support operational changes or updated service processes as assigned, including adjustments to internal workflows or systems.
2026-10-20T14:23:44Z

Customer Service Representative

Shawano, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Shawano, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T13:48:46Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a customer-focused detail-oriented individual to support a local government organization serving the local community. This Long-term Contract position is ideal for someone who can respond to public inquiries with accuracy and empathy while helping residents understand available services and processes. The role requires strong communication, sound judgment, and a commitment to delivering a positive experience across a wide range of constituent interactions. Responsibilities: • Respond to incoming questions from residents and stakeholders regarding public services, programs, and local policies through phone and other communication channels. • Guide community members through service requests and administrative procedures, helping them understand next steps and required documentation. • Coordinate with internal departments to gather accurate details and provide timely, well-informed answers to customer concerns. • Record interactions, updates, and service outcomes clearly to support consistent follow-up and high-quality service delivery. • Stay informed on current government offerings, initiatives, and procedural updates to ensure reliable information is shared with the public. • Handle both inbound and outbound customer communications in a courteous, solution-oriented manner that reflects public service standards.
2026-10-15T15:28:45Z

Patient Access Specialist

Mildford, NH
onsite
Temporary to Hire
17.50 - 19.45 USD / Hourly
Patient Access Representative Full Time - Monday-Friday - 7:30am-4:00pm We are looking for a Patient Access Specialist to support patient intake and account setup for a hospital in New Hampshire. This contract opportunity with potential for a permanent role is ideal for someone who combines strong administrative accuracy with a compassionate approach to patient interactions. In this role, you will help ensure registration, insurance verification, documentation, and payment-related activities are completed correctly while maintaining compliance with organizational and regulatory standards. Responsibilities:• Manage patient admissions and pre-registration activities by gathering demographic details, insurance information, and required documentation before scheduled services.• Create and update patient accounts with a high level of accuracy, including medical record assignment, order processing, and data entry needed for timely service delivery.• Review insurance eligibility and benefit information, apply the correct plan details in the system, and support accurate billing and clean claim performance.• Discuss financial responsibility with patients or guarantors, collect point-of-service payments and overdue balances, and explain available payment arrangements when appropriate.• Guide patients, guardians, or guarantors through consent paperwork and required notices, ensuring signatures, supporting documentation, and educational materials are completed and distributed properly.• Perform medical necessity screening for applicable services, communicate potential coverage limitations to Medicare patients, and document required notices in accordance with established procedures.• Deliver courteous and empathetic service during in-person and phone interactions while following departmental policies and patient experience expectations.• Use auditing and reporting tools to identify account issues, correct registration errors, and help maintain documentation quality across accounts, departments, and facilities.• Provide audit results and related statistical information to leadership to support performance standards and operational accuracy.
2026-10-22T19:18:46Z

Deacom Implementation Specialist

Woodbridge, NJ
remote
Temporary / Contract
50.00 - 70.00 USD / Hourly
Our client is seeking an experienced ERP Implementation Specialist to support, optimize, and enhance enterprise resource planning systems, with a primary focus on DEACOM ERP and related integrations. This individual will act as a key liaison between business stakeholders, operations, IT, and third-party partners to help ensure ERP processes align with operational goals. This role is ideal for someone with strong ERP implementation experience in a manufacturing environment, along with the ability to translate business requirements into scalable technical solutions across supply chain, inventory, production, finance, quality, and customer service functions. This is a contract position with the opportunity to be fully remote. The duration is expected to be about 6 months. There is potential for the role to be converted to a permanent position for the right candiate. Key Responsibilities<ul><li>Support the architecture, implementation, and optimization of DEACOM ERP</li><li>Translate business requirements into system and process solutions</li><li>Configure and improve ERP modules to enhance usability and performance</li><li>Evaluate enhancements and recommend best practices with minimal customization</li><li>Support upgrades, testing, deployment, and ongoing system improvements</li><li>Analyze workflows and identify opportunities for automation and process improvement</li><li>Improve processes across order-to-cash, procure-to-pay, manufacturing, inventory, and finance</li><li>Support manufacturing and supply chain operations including BOMs, formulas/recipes, scheduling, batch production, lot traceability, warehouse operations, shipping, and quality management</li><li>Lead ERP-related projects, documentation, timelines, and risk tracking</li><li>Partner with internal teams and external vendors on integrations and system initiatives</li><li>Support reporting and analytics using SQL, ERP reporting tools, and dashboard solutions</li><li>Help ensure system alignment with regulatory, documentation, audit, and traceability requirements</li></ul>
2026-10-20T13:18:44Z

Sr. Customer Service Representative

Hillside, IL
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
Our client is looking for an experienced Senior Customer Service Representative to support complex print and marketing projects for customers in Illinois. This role serves as a central point of coordination from project intake through final billing, helping ensure specifications are accurate, timelines stay on track, and clients receive responsive service throughout the process. The ideal candidate brings strong communication skills, attention to detail, and the ability to work across multiple departments to deliver high-quality results and resolve issues effectively. Salary: $80,000-$100,000 Benefits: Health, vision, dental, 401K, STD/LTD, Life Insurance, PTOSchedule: 100% on-site, 7:00 AM–4:00 PM OR 8:00 AM–5:00 PM ***PRINT INDUSTRY EXPERIENCE REQUIRED*** Responsibilities:• Oversee assigned customer accounts and job requests from initial intake through estimating, order setup, production coordination, delivery, invoicing, and post-completion follow-up.• Evaluate purchase orders, artwork files, mailing details, samples, schedules, inventory needs, and shipping instructions to confirm all project information is complete and accurate before release.• Prepare and maintain job documentation, production directions, project timelines, estimate records, change logs, and account-specific instructions to clearly communicate client expectations.• Collaborate with Sales and Estimating teams to validate scope, quantities, materials, production approach, pricing assumptions, and external service needs before work begins.• Work closely with planning, scheduling, production, purchasing, quality, mailing, fulfillment, and shipping teams to build realistic schedules and meet customer commitments.• Track live projects, anticipate delays or specification issues, communicate updates quickly, and drive problem resolution to minimize impact on delivery expectations.• Document and manage revisions involving scope, specifications, quantities, timing, materials, or freight requirements while ensuring pricing and production details remain accurate.• Review completed jobs for production outcomes, added charges, freight costs, third-party expenses, and billing details to support accurate closeout and invoicing.• Address customer concerns related to quality, shortages, damage, late shipments, or billing discrepancies by coordinating corrective actions and maintaining clear, attentive communication.• Contribute to customer onboarding activities, site visits, meetings, press checks, sample requests, and process improvement efforts that strengthen service quality and operational efficiency. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-10-27T18:43:44Z

Customer Service Representative

Dallas, TX
onsite
Temporary / Contract
17.41 - 20.16 USD / Hourly
We are looking for a Customer Service Representative to support a busy consumer products team in Dallas, Texas. This Long-term Contract position is ideal for someone who enjoys helping customers, managing orders accurately, and delivering detail-oriented service in a fast-paced call center setting. The person in this role will handle incoming inquiries, provide timely resolutions, and contribute to a positive customer experience across phone-based interactions. Responsibilities: • Respond to inbound customer calls with empathy and clear communication. • Assist customers with product questions, service concerns, and general account-related inquiries. • Enter customer orders accurately and update records to maintain complete and reliable information. • Place outbound calls when follow-up is needed to confirm details, provide updates, or resolve outstanding issues. • Document each interaction thoroughly to ensure service history is current and easy to reference. • Work efficiently within a call center environment while maintaining service quality and response accuracy. • Address customer concerns promptly and escalate more complex issues to the appropriate team when necessary.
2026-10-20T14:23:44Z

Customer Service Coordinator

Manchester, NH
onsite
Temporary / Contract
25.75 - 29.50 USD / Hourly
We are looking for a Customer Service Coordinator to support customer interactions and appointment management for a busy service operation in Manchester, New Hampshire. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and can balance incoming requests with scheduling priorities. The person in this role will serve as a key point of contact for customers while helping ensure service appointments and dispatch activities run smoothly. Responsibilities:• Respond to incoming customer calls with professionalism, provide service-related assistance, and address questions in a timely manner.• Coordinate service appointments by matching customer needs with technician availability and operational schedules.• Enter orders and service requests accurately into internal systems while maintaining complete and organized records.• Place outbound calls as needed to confirm appointments, share updates, and gather missing information from customers.• Work closely with dispatch and service teams to assign calls efficiently and support daily route or schedule adjustments.• Monitor appointment calendars and make changes when priorities shift, cancellations occur, or urgent requests arise.• Provide a high level of customer support by resolving routine concerns and escalating more complex issues when appropriate.
2026-10-28T17:58:47Z

Customer Service Representative

Carson, CA
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support a busy wholesale distribution operation in Carson, California. This Contract to hire position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering dependable service. The person in this role will handle customer inquiries, support order and quote processing, and help maintain accurate account information while building strong product knowledge. Responsibilities:• Respond to customer questions through phone and email with clear, accurate, and timely information.• Enter and manage customer orders and pricing quotes while ensuring all details are complete and correct.• Maintain up-to-date customer account records by documenting conversations, requests, and follow-up actions.• Apply product knowledge to guide customers toward appropriate solutions and support sales-related conversations.• Handle inbound and outbound communication professionally while meeting service expectations and internal standards.• Use established service procedures and communication guidelines to resolve issues consistently and efficiently.• Support administrative tasks such as data entry, email correspondence, and appointment scheduling as needed.
2026-10-26T16:13:48Z

Customer Service Representative

North Canton Nt, OH
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team in North Canton, Ohio in a contract role with the potential for a permanent position. This position supports customer accounts through timely communication, accurate order coordination, and close partnership with internal teams to help meet delivery commitments. Training is conducted onsite, and after onboarding, the role offers a hybrid schedule with the opportunity to work remotely two days per week. The ideal candidate brings strong customer service judgment, account management experience, and the ability to resolve issues in a fast-paced environment. Responsibilities: • Manage assigned customer accounts by preparing pricing and delivery updates, entering orders, adjusting schedules, and maintaining accurate account records. • Coordinate with sales, supply chain, manufacturing, and other internal teams to address service issues and improve on-time delivery performance. • Monitor open orders and customer demand trends, including forecasting needs, expediting requests, and keeping order activity organized and up to date. • Communicate commercial terms, order status, and service-related updates clearly to both customers and internal stakeholders. • Provide responsive support on inbound and outbound customer interactions while maintaining a high standard of professionalism and accuracy. • Use product knowledge and system understanding to investigate account concerns, analyze order details, and recommend practical solutions. • Apply company guidelines and sound judgment when handling customer requests, exceptions, and account-related decisions. • Contribute to a team-focused environment by supporting shared goals and demonstrating accountability in day-to-day customer service operations.
2026-10-22T13:14:05Z

Bilingual Customer Service Representative

Miami, FL
onsite
Temporary / Contract
21.00 - 24.00 USD / Hourly
We are looking for a compassionate Customer Service Representative/Helpline Counselor to support individuals who may be experiencing emotional distress and urgent personal challenges in Miami, Florida. This Long-term Contract position is well suited for someone with a background in behavioral health, psychology, or a related medical field who can communicate with empathy and professionalism. The role focuses on delivering thoughtful assistance, gathering accurate information, and helping connect callers with appropriate support while maintaining composure in sensitive situations. Responsibilities:• Respond to inbound calls from individuals seeking support, using active listening and a calm, respectful approach throughout each interaction.• Communicate clearly in both Creole and English to assist callers effectively and reduce barriers to care or guidance.• Document call details, service needs, and relevant outcomes with accuracy to support proper follow-up and recordkeeping.• Provide crisis-focused customer support by assessing immediate concerns and directing individuals to appropriate resources or next steps.• Handle emotionally sensitive conversations with discretion, empathy, and sound judgment in high-pressure situations.• Coordinate with internal teams or partner services when additional assistance, escalation, or continuity of care is needed.• Complete training related to suicide prevention, crisis response, and supportive intervention methods as required for the position.• Support day-to-day contact center operations by maintaining service standards, managing call volume, and performing related data entry tasks.
2026-10-16T13:33:42Z

Collections Specialist

San Diego, CA
onsite
Temporary / Contract
32.00 - 36.00 USD / Hourly
Our client, a growing company in the technology industry, is seeking an Collections Specialist to join their team in an on-site capacity. This role is ideal for a detail-oriented finance professional who excels at managing accounts receivable, following up on outstanding balances, and maintaining strong client relationships. The Collections Specialist will play an important role in supporting cash flow, reducing aged receivables, and ensuring timely resolution of account issues. Key Responsibilities<ul><li>Monitor accounts receivable aging reports and identify past-due accounts.</li><li>Contact customers by phone and email to collect outstanding balances in a professional manner.</li><li>Investigate and resolve billing discrepancies, payment issues, and account disputes.</li><li>Maintain accurate records of collection activities and customer communications.</li><li>Collaborate with internal teams, including accounting, billing, and customer service, to resolve issues affecting payment.</li><li>Reconcile customer accounts and ensure payments are properly applied.</li><li>Prepare reports on collection status, aging trends, and account activity.</li><li>Support month-end close activities related to accounts receivable and collections.</li><li>Follow company policies and procedures while maintaining positive customer relationships.</li></ul>
2026-10-30T22:53:45Z

Customer Service Representative

Minneapolis, MN
remote
Temporary / Contract
17.00 - 22.00 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-10-30T20:58:47Z

Customer Service Representative

Charlotte, NC
onsite
Temporary / Contract
13.46 - 15.59 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support a retail organization in Charlotte, North Carolina. This is a Contract position offering permanent weekday hours, where you will help resolve complex customer concerns across eCommerce and store-related channels while working closely with internal teams. The ideal candidate brings strong judgment, clear communication, and a genuine commitment to improving each step of the customer experience. Responsibilities: • Serve as the point of contact for escalated customer matters, guiding issues through to timely and effective resolution. • Record case details, actions taken, and final outcomes accurately in customer service and case management platforms. • Work closely with departments such as store operations, fulfillment, merchandising, marketing, credit, and customer care to address customer needs. • Review recurring complaints, service patterns, and customer feedback to uncover opportunities for operational improvement. • Track service performance and identify developing issues that could affect satisfaction across online and in-store experiences. • Contribute to quality discussions, call evaluations, and coaching feedback efforts designed to strengthen service delivery. • Apply approved resolution options and customer recovery measures in alignment with company standards. • Maintain daily productivity while meeting service expectations, response targets, and customer satisfaction goals. • Support additional customer experience initiatives and special assignments as business needs evolve.
2026-10-22T17:23:44Z

Accounts Payable Clerk

North Hollywood, CA
onsite
Temporary to Hire
22.00 - 26.00 USD / Hourly
Our client is seeking an Accounts Payable / Accounts Receivable Support Specialist to provide immediate support to their accounting team during a leave of absence. This role will primarily focus on accounts payable, while also assisting with accounts receivable cleanup, specifically through payment application activities. The ideal candidate will have prior AP experience, strong systems knowledge, and excellent written and verbal communication skills. Experience with Oracle NetSuite is strongly preferred. Key Responsibilities:<ul><li>Process a high volume of accounts payable invoices accurately and efficiently. </li><li>Manage invoice flow through Chase/Bill.com, ensuring proper synchronization into NetSuite. </li><li>Support weekly check runs of approximately 100 payments. Based on general knowledge.</li><li>Handle customer deposit requirements, including processing situations where 50% deposits are required in advance. </li><li>Assist with accounts receivable cleanup by applying incoming payments. </li><li>Communicate professionally with internal teams and, over time, help increase vendor communication support. </li><li>Maintain accurate financial records and ensure timely processing of transactions. </li></ul> What the Role Does Not Include:<ul><li>No journal entries. </li><li>No account reconciliations. </li><li>Minimal vendor management initially, though strong communication skills are important for future support needs. </li></ul>
2026-10-27T22:48:45Z

Customer Service Representative

Saint Paul, MN
onsite
Temporary to Hire
20.00 - 24.00 USD / Hourly
We are looking for a Customer Service Representative to support daily service operations in Saint Paul, Minnesota. This contract position with permanent potential is ideal for someone who enjoys solving problems, assisting drivers and customers, and keeping communication organized throughout the day. The person in this role will serve as a key point of contact for service-related questions while helping coordinate property care and operational follow-up. Strong customer service skills, attention to detail, and comfort working in a fast-paced call-driven environment will be important for success. Responsibilities: • Respond to inbound calls from drivers and other contacts, providing clear guidance and timely support for service-related issues. • Act as a resource for call center staff when questions arise, helping determine the best next steps for customer or operational concerns. • Coordinate property care and related service activities by tracking needs, communicating updates, and following through on open items. • Perform afternoon lock check follow-up tasks and document outcomes accurately to support daily operations. • Enter orders and service information into company systems with a high level of accuracy and attention to detail. • Make outbound calls as needed to confirm details, resolve issues, and keep service requests moving forward. • Assist with dispatch-related communication to ensure drivers, staff, and customers receive accurate and timely information. • Use Microsoft Office and Epicor-based systems to maintain records, update service data, and support team workflows.
2026-10-29T20:58:44Z

Customer Service Representative

Bayshore, NY
onsite
Permanent / Full Time
45000.00 - 52000.00 USD / Yearly
We are looking for a detail-oriented Customer Service Representative to support order management and client communication for our apparel manufacturing operation in Bayshore, New York. This role is ideal for someone who enjoys balancing administrative tasks with responsive customer support in a fast-paced office setting. The person in this position will help ensure orders move forward smoothly while maintaining strong coordination with customers, sales partners, and internal teams. Responsibilities: • Manage customer order entry with accuracy and urgency, ensuring information is complete and properly recorded. • Act as a primary point of contact between clients and the sales team to keep communication clear and organized. • Work closely with internal departments to coordinate order activity and address issues that may affect fulfillment. • Monitor open orders and proactively follow up on delays, changes, or special handling needs to support timely completion. • Respond promptly to customer questions by phone and email, providing clear updates on order progress and next steps. • Maintain organized records and perform administrative support tasks that contribute to efficient daily office operations.
2026-10-29T13:33:46Z

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