We are looking for an experienced Customer Service Manager to join a growing insurance agency in Fayetteville, Arkansas. This contract opportunity is ideal for a licensed Property & Casualty specialist who enjoys strengthening client relationships, overseeing service operations, and supporting business growth. In this role, you will work closely with agency leadership and sales partners to ensure policyholders receive responsive, knowledgeable service while daily workflows remain organized and efficient.<br><br>Responsibilities:<br>• Guide policyholders through service-related requests, answering coverage questions and resolving issues with care and professionalism.<br>• Oversee day-to-day policy administration, including renewals, endorsements, billing matters, documentation updates, and coverage adjustments.<br>• Partner with agency leadership and producers to keep client service activities on track and improve overall team effectiveness.<br>• Coordinate outreach, follow-up communication, appointment scheduling, and open service items to maintain a high level of responsiveness.<br>• Support new business activity by assisting with applications, quote preparation, submission follow-through, and carrier communication.<br>• Review service workflows and recommend practical improvements that enhance retention, satisfaction, and operational consistency.<br>• Maintain accurate client files and ensure records are updated within agency systems and related tracking tools.<br>• Address complex customer concerns with sound judgment, clear communication, and a solution-focused approach.<br>• Contribute to administrative process development and take on expanded operational responsibilities as the agency continues to grow.
<p>We are looking for a <strong>Customer Success Specialist/Claims Processor</strong> to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.</p><p>• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.</p><p>• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.</p><p>• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.</p><p>• Enter, review, and validate claim data according to established procedures and quality expectations.</p><p>• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.</p><p>• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.</p><p>• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.</p><p>• Support additional administrative assignments and special projects as business needs require.</p>
<p>We're partnering with one of the Capital Region's most established and steadily growing service organizations to add an <strong>Accounts Receivable & Customer Service Specialist</strong> to their team. This is an excellent opportunity to join a collaborative, long-tenured group where you'll receive hands-on training, enjoy strong leadership support, and build a long-term career with a company that genuinely invests in its employees.</p><p><br></p><p>As business continues to expand year after year, they're excited to grow their team to stay ahead of demand, support their existing staff, and maintain the exceptional customer experience their customers have come to expect. This continued commitment to service excellence has been a key contributor to the company's ongoing success and strong reputation throughout the region.</p><p>If you're looking for a stable opportunity with a positive culture, strong mentorship, and room to grow, we'd love to connect with you.</p><p><br></p><p><em>What You'll Be Doing</em></p><ul><li>Review and process customer invoices with accuracy and attention to detail</li><li>Verify labor, materials, equipment, and service charges prior to invoicing</li><li>Apply customer payments and support accounts receivable activities</li><li>Communicate with customers regarding invoices, payment terms, and account inquiries</li><li>Research and resolve billing discrepancies and customer concerns</li><li>Follow up on outstanding invoices and collections-related matters</li><li>Maintain accurate account records and customer documentation</li><li>Partner with office staff and field personnel to support daily operations</li><li>Prepare reports, correspondence, and other administrative documentation as needed</li></ul><p><em>What We're Looking For</em></p><ul><li>1+ years of AR, billing, invoicing, collections, or related experience</li><li>Strong customer service skills with excellent attention to detail</li><li>Organized, dependable, and comfortable in a fast-paced environment</li><li>Positive team player with a willingness to learn</li><li><em>Preferred Experience</em>Collections, ServiceTitan, or service industry experience</li><li>HVAC, plumbing, construction, or mechanical industry exposure</li><li>Sage Intacct knowledge a plus</li></ul><p><em>Why Join This Team?</em></p><ul><li>Collaborative, long-tenured team environment</li><li>Hands-on training and mentorship</li><li>Supportive leadership with minimal micromanagement</li><li>Stable, growing company with opportunities to grow</li></ul><p><em>Who Thrives Here?</em></p><ul><li>Friendly, positive professionals who build strong relationships</li><li>Quick learners who take ownership of their work</li><li>Reliable individuals looking for a long-term opportunity</li></ul><p><em>Schedule</em></p><ul><li>Monday-Friday, 7:30 AM-4:30 PM</li><li>42.5-hour workweek with built-in overtime</li></ul><p><strong>Interested?</strong></p><p>We'd love to tell you more about this opportunity.</p><p><br></p><p>Apply now and contact <strong>Mary Christman or Kara Lyon today at 518-462-1430</strong> to learn more. We look forward to speaking with you!</p>
<p><strong>Jennifer Fukumae</strong> is a direct-hire recruiter specializing in Financial Services, partnering with firms and professionals to connect top talent with the right opportunities. <u>Reach out via LinkedIn or email to start a conversation.</u></p><p> </p><p>A growing, client-focused wealth advisory practice in the Bay Area is seeking a <strong>Client Service Associate</strong> to join its team. The Client Service Associate works closely with Financial Advisors and the broader client service team to provide a high level of service to clients and support day-to-day account and administrative needs.</p><p><br></p><p><strong>Job Duties</strong></p><ul><li>Serve as a primary point of contact for clients, responding to account and service-related questions and requests.</li><li>Support client onboarding, account maintenance, transfers, distributions, and other account servicing needs.</li><li>Provide day-to-day administrative and client support to Financial Advisors, including meeting preparation and follow-up.</li><li>Process client transactions accurately and ensure required documentation and approvals are completed.</li><li>Maintain accurate client records and follow firm policies, compliance requirements, and regulatory guidelines.</li><li>Collaborate with advisors, operations, and other team members to provide a seamless client experience.</li></ul><p><br></p>
<p>We are looking for a customer-focused Customer Account Specialist to support order management and client communication for in the greater Vancouver area. In this role, you will serve as a key point of contact for customers while coordinating with cross-functional teams to keep orders moving efficiently from quote through delivery. The ideal candidate brings strong follow-through, clear communication, and the ability to manage changing priorities in a fast-paced service environment.</p><p><br></p><p>Responsibilities:</p><p>• Guide customer orders through the full fulfillment process, ensuring each stage is handled accurately and completed on schedule.</p><p>• Prepare and update quotes, enter orders, maintain product setup details, and document customer interactions and status changes in company records.</p><p>• Communicate proactively with assigned accounts to answer questions, resolve concerns, and provide meaningful updates on order progress.</p><p>• Partner with teams across manufacturing, quality, purchasing, engineering, and finance to remove delays and support timely delivery commitments.</p><p>• Build strong working knowledge of product lines and internal processes so you can provide customers with reliable information and recommendations.</p><p>• Review order activity and demand patterns to help anticipate customer needs and support inventory, purchasing, or production planning.</p><p>• Monitor open items, changing deadlines, and recovery dates while adjusting priorities to keep service levels high.</p><p>• Identify recurring customer issues, market signals, and account trends, then share insights that may improve service quality or support business growth.</p><p>• Contribute ideas and practical improvements that strengthen team efficiency, consistency, and overall customer experience.</p><p>• Take on additional related tasks as needed to support account service and fulfillment operations.</p>
<p>We are looking for a Customer Experience Specialist to support business near Rutherford, New Jersey. This Long-term Contract position is ideal for someone who enjoys helping customers, resolving order-related questions, and delivering attentive service across phone and email channels. The role offers an opportunity to work in a fast-paced office setting where responsiveness, organization, and a customer-first mindset are essential.</p><p><br></p><p>Responsibilities:</p><p>• Manage customer orders accurately and efficiently, ensuring details are entered and updated correctly throughout the process.</p><p>• Investigate customer purchase inquiries by reviewing order information, identifying issues, and providing clear next steps.</p><p>• Track shipments and share timely delivery updates with customers while coordinating follow-up when delays or exceptions occur.</p><p>• Support return requests and product quality concerns by gathering information, explaining available solutions, and helping drive resolution.</p><p>• Respond to customer questions through phone and email with professionalism, empathy, and a focus on positive outcomes.</p><p>• Handle a high volume of service interactions while maintaining accuracy, sound judgment, and attention to detail.</p><p>• Work closely with internal teams to address customer needs, escalate complex cases when necessary, and keep records current.</p><p>• Contribute to a smooth in-office customer support operation with flexibility to assist during evenings and weekends as needed.</p>
<p>Our client is seeking a customer-focused and detail-oriented Customer Service Representative to support daily customer interactions and ensure a positive customer experience. The ideal candidate is a strong communicator who can efficiently manage inquiries, resolve issues, and build lasting relationships while working in a fast-paced environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Process orders, requests, and account updates</li><li>Resolve customer concerns and escalate issues when necessary</li><li>Maintain accurate customer records and documentation</li><li>Collaborate with internal teams to ensure timely resolution of customer needs</li><li>Provide professional and courteous service at all times</li></ul><p><br></p>
<p><strong>Jennifer Fukumae</strong> is a direct-hire recruiter specializing in Financial Services, partnering with firms and professionals to connect top talent with the right opportunities. <u>Reach out via LinkedIn or email to start a conversation.</u></p><p> </p><p>A growing, client-focused wealth advisory practice in the Bay Area is seeking a <strong>Client Service Associate</strong> to join its team. The Client Service Associate works closely with Financial Advisors and the broader client service team to provide a high level of service to clients and support day-to-day account and administrative needs.</p><p><strong>Job Duties</strong></p><ul><li>Serve as a primary point of contact for clients, responding to account and service-related questions and requests.</li><li>Support client onboarding, account maintenance, transfers, distributions, and other account servicing needs.</li><li>Provide day-to-day administrative and client support to Financial Advisors, including meeting preparation and follow-up.</li><li>Process client transactions accurately and ensure required documentation and approvals are completed.</li><li>Maintain accurate client records and follow firm policies, compliance requirements, and regulatory guidelines.</li><li>Collaborate with advisors, operations, and other team members to provide a seamless client experience.</li></ul><p><br></p>
We are looking for a Facilities Call Center Specialist to support critical service coordination in Menlo Park, California. This Long-term Contract position is ideal for a detail-oriented customer service specialist who can manage urgent and routine calls, gather accurate details, and direct the appropriate response teams with sound judgment. The role requires strong communication, careful documentation, and the ability to stay composed while handling fast-moving situations in a healthcare environment.<br><br>Responsibilities:<br>• Monitor incoming radio and call activity, assess each situation, and coordinate additional support when safety-related issues arise.<br>• Receive emergency and non-emergency requests, collect complete incident details, and route work to the appropriate facilities, security, or response personnel.<br>• Enter service requests, updates, and incident information into the designated management system while keeping logs and work orders accurate and current.<br>• Apply established procedures consistently to ensure critical response steps are completed thoroughly and without delay.<br>• Prepare routine shift, daily, and weekly reports using standard office software such as Microsoft Word and Excel.<br>• Communicate key updates during shift handoffs so incoming team members are informed of ongoing issues, priorities, and unresolved items.<br>• Review active workflows to confirm service requests are being handled with attention to detail, efficiently, and within expected response standards.<br>• Serve as a point of coordination among supervisors, facilities teams, security staff, and other internal partners involved in incident response.
We are looking for a detail-oriented customer service specialist to support order management and transactional activities for a long-term contract position based in Everett, Washington. This role works closely with customers and internal teams to coordinate sales orders, service-related requests, credits, and purchasing needs while maintaining accurate documentation and timely follow-through. The ideal candidate is organized, responsive, and comfortable managing multiple priorities in a fast-paced environment while ensuring compliance with established trade and company policies.<br><br>Responsibilities:<br>• Manage the full lifecycle of sales orders by reviewing requirements, entering transactions accurately, and tracking progress through completion.<br>• Coordinate warranty exchanges, credit activity, monitor replacement requests, and purchase-related transactions to support customer and business needs.<br>• Perform administrative support tasks connected to material sales and credit processing, ensuring records are complete and up to date.<br>• Partner with teams across sales, product lines, repairs, finance, global trade, and purchasing to resolve issues and keep orders moving efficiently.<br>• Communicate with internal and external customers to clarify requests, provide status updates, and drive timely transactional resolution.<br>• Follow global trade guidelines and export-related requirements to ensure all applicable policies are met.<br>• Support adherence to company licensing and compliance standards associated with international shipments and export activity.<br>• Contribute to the development and rollout of departmental procedures and process improvements across cross-functional groups.
<p>We are looking for a Billing Specialist to join a respected law firm in Washington, District of Columbia. In this role, you will support accurate and timely client invoicing, coordinate billing activity with attorneys and administrative teams, and help maintain strong accounts receivable processes. This position is ideal for a billing specialist with law firm experience who enjoys working in a collaborative, client-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Generate client invoices and ensure billing is completed accurately and on schedule.</p><p>• Examine prebills, coordinate revisions with attorneys, and distribute finalized billing documents as needed.</p><p>• Apply outside counsel guidelines and firm billing policies while confirming compliance with client engagement terms.</p><p>• Partner with attorneys, support staff, and clients to resolve billing questions in a responsive and effective manner.</p><p>• Support accounts receivable efforts by assisting with collections follow-up and preparing recurring aging and receivables reports.</p><p>• Validate billing entries and related documentation to ensure charges are supported and correctly presented.</p><p>• Investigate invoice discrepancies and provide timely solutions to billing concerns raised by internal or external stakeholders.</p><p>• Develop customized invoice layouts, reporting formats, and billing schedules based on client or matter requirements.</p><p>• Process electronic billing submissions and help maintain e-billing platform activity and related records.</p><p><br></p><p>All interested candidates in this Senior Billing Coordinator and other fulltime permanent opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn. </p>
<p>Consumer Collections Representative (Loss Mitigation) - Mortgage Services</p><p><br></p><p>📍 <strong>Location:</strong> Tempe, AZ (100% On-Site)</p><p>💲 <strong>Pay:</strong> $22.00/hour</p><p>📝 <strong>Employment Type:</strong> Full-Time | Temp-to-Hire</p><p>🏢 <strong>Industry:</strong> Mortgage & Financial Services</p><p><br></p><p>Build Your Career in Financial Services</p><p>Robert Half is hiring a <strong>Consumer Collections Representative (Loss Mitigation)</strong> for a growing national mortgage company in Tempe, AZ.</p><p><br></p><p>This is an excellent opportunity for candidates with customer service or call center experience who are looking to grow their career in the financial services industry. You'll receive paid training, work a consistent full-time schedule, and gain access to long-term career advancement opportunities. Upon permanent hire, employees may become eligible for a comprehensive benefits package.</p><p><br></p><p>Why Join Us?</p><p>✅ Paid training provided</p><p>✅ Full-time, stable schedule</p><p>✅ Career growth opportunities within financial services</p><p>✅ Supportive team environment with ongoing coaching and development</p><p>✅ Temp-to-hire opportunity with long-term potential</p><p>✅ Modern, professional call center environment</p><p> </p><p>About the Role</p><p>As a <strong>Loss Mitigation Collections Representative</strong>, you will assist mortgage customers who are experiencing financial hardship and are behind on their mortgage payments.</p><p>You'll handle both inbound and outbound calls, gather financial information, and help customers understand potential repayment or mortgage assistance options. Success in this role requires strong communication skills, professionalism, empathy, and attention to detail.</p><p><br></p><p>What You'll Do</p><ul><li>Handle high-volume inbound and outbound calls regarding delinquent mortgage accounts</li><li>Speak professionally and empathetically with customers about past-due mortgage payments</li><li>Collect and document customer financial information accurately</li><li>Educate customers on available repayment plans and potential financial assistance options</li><li>Maintain detailed records of customer interactions and account activity</li><li>Follow all company compliance, quality, and customer service standards</li><li>Participate in ongoing training, coaching, and performance development programs</li></ul><p>Schedule</p><p>Full-Time | 40 Hours per Week</p><p><strong>Monday-Friday</strong></p><ul><li>Spring/Summer Hours: 9:00 AM - 6:00 PM</li><li>Fall/Winter Hours: 10:00 AM - 7:00 PM</li></ul><p>Monthly Saturday Rotation (Required)</p><ul><li>One half-day Saturday per month</li><li>Typical hours: 7:00 AM - 11:00 AM or 8:00 AM - 12:00 PM</li></ul>
We are looking for a Sales Support specialist to join a contract opportunity in California within the manufacturing industry. This role supports the sales process by assisting customers, coordinating orders, and helping the team respond quickly to inbound and outbound sales activity. The ideal candidate is organized, customer-focused, and comfortable handling post-sale follow-up while keeping order information accurate and up to date.<br><br>Responsibilities:<br>• Provide day-to-day assistance to the sales team by managing customer communications and helping move opportunities through the sales cycle.<br>• Respond to incoming inquiries with timely, attentive service and direct customers to appropriate products, pricing, or next steps.<br>• Conduct outbound outreach to support lead follow-up, customer engagement, and ongoing account activity.<br>• Enter customer orders accurately into internal systems and verify details to reduce processing errors or delays.<br>• Coordinate post-sale support by addressing order questions, tracking updates, and helping resolve customer concerns.<br>• Maintain organized sales records and customer information to support reporting and smooth handoffs across teams.<br>• Work closely with internal departments to confirm product availability, order status, and delivery-related information.<br>• Assist with quote preparation, order documentation, and other administrative tasks that help the sales function operate efficiently.
<p>We are looking for an <strong>Order Fulfillment Representative</strong> to join a busy onsite team in Malvern, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys delivering responsive customer support while handling order-related tasks with precision. In this role, you will work directly with customers to confirm details, prepare accurate documentation, and help maintain dependable records in a fast-moving environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage incoming customer requests related to orders and pricing, ensuring each transaction is entered correctly and completed on time.</p><p>• Speak with customers to clarify purchase details, resolve missing information, and confirm order accuracy before processing.</p><p>• Prepare and update quotes based on customer needs while maintaining clear and attentive communication throughout the process.</p><p>• Enter, review, and maintain customer account information to support accurate records and efficient service.</p><p>• Provide day-to-day assistance in a high-volume support setting, balancing speed with attention to detail.</p><p>• Use office applications and internal customer service tools to document activity, track requests, and support workflow needs.</p>
<p>We are looking for a Customer Accounts Specialist to support business customers by managing orders with accuracy, urgency, and a high level of service in Oxford area. This position plays a key role in keeping account activity organized from order receipt through final delivery while maintaining clear communication with customers and internal teams. The ideal candidate brings strong spreadsheet skills, sound judgment, and the ability to balance multiple priorities in a fast-moving environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee assigned customer accounts throughout the full order lifecycle, from order entry and confirmation to shipment coordination and completion.</p><p>• Enter, update, and maintain order information across ERP tools, customer-facing portals, and related account management systems.</p><p>• Track inventory levels, open orders, and delivery schedules to spot potential issues early and help prevent service disruptions.</p><p>• Resolve account concerns such as shipment exceptions, product returns, credit requests, claims, and order discrepancies in a timely manner.</p><p>• Work closely with carriers and internal partners to arrange shipments, replacements, return activity, and required transportation documents.</p><p>• Keep customers informed about product availability, expected turnaround times, and any changes that may affect delivery commitments.</p><p>• Maintain accurate account records, including shipping preferences, routing details, and customer-specific instructions.</p><p>• Build and analyze Excel reports, including pivot table summaries, to monitor orders, inventory activity, backorders, and shipment performance.</p><p>• Partner with Sales, Operations, Production, Logistics, Accounting, and IT to support efficient and accurate fulfillment.</p><p>• Recommend practical process improvements while maintaining strong attention to detail and accountability across assigned accounts.</p>
<p>We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.</p><p>• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.</p><p>• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.</p><p>• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.</p><p>• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.</p><p>• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.</p><p>• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.</p><p>• Contribute to additional service and administrative tasks as directed by leadership to support team goals.</p>
We are looking for a customer-focused, detail-oriented individual to guide new and existing clients through a smooth onboarding and support experience in Tarrytown, New York. This role plays an important part in helping customers gain value from available products, tools, and resources while building strong long-term relationships. The ideal candidate brings strong organization, clear communication, and the ability to coordinate with multiple teams to keep accounts moving forward successfully.<br><br>Responsibilities:<br>• Lead the client journey from initial setup through ongoing engagement, helping customers build confidence and achieve successful adoption.<br>• Organize onboarding activities such as introductory outreach, training coordination, account preparation, access setup, and communication with internal partners.<br>• Deliver guidance on product usage, practical strategies, and available business and marketing resources that support customer success.<br>• Maintain regular contact with customers to assess goals, monitor satisfaction, identify challenges, and recommend improvements where needed.<br>• Recognize opportunities to expand account value, encourage referrals, and connect customers with the appropriate internal teams for next steps.<br>• Keep customer information, onboarding progress, communication history, and account updates accurately documented in company systems.<br>• Assist clients in navigating digital resources, educational content, support materials, and branded assets available to them.<br>• Contribute to the development and upkeep of onboarding documents, training content, and customer-facing communication materials.<br>• Gather client feedback and share insights with internal stakeholders to support service enhancements and a stronger overall customer experience.<br>• Partner with cross-functional teams to route questions efficiently and help ensure timely resolution of customer needs.
<p><strong>Customer Service/Logistics Specialist</strong></p><p><strong>Brief Job Description</strong></p><p>We are seeking a Customer Service/Logistics Specialist to support customers while coordinating shipments, tracking orders, and ensuring smooth logistics operations.</p><p><strong>Responsibilities</strong></p><ul><li>Serve as a point of contact for customer orders and shipment inquiries</li><li>Coordinate shipping schedules, tracking, and delivery updates</li><li>Resolve issues related to orders, inventory, and transportation</li><li>Work with carriers, vendors, and internal departments</li><li>Maintain accurate records in ERP or logistics systems</li><li>Prepare reports and documentation related to logistics activity</li></ul>
<p><strong>Job Title: Customer Experience Specialist</strong></p><p><strong>Location: Sand Springs (Tulsa), OK</strong></p><p><strong>Schedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)</strong></p><p><strong>Pay: $24–$28/hour (DOE)</strong></p><p><strong>Job Type: Temp-to-Hire</strong></p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking a knowledgeable and customer-focused Customer Experience Specialist to support a dynamic Customer Service team. This role is responsible for delivering exceptional service to both internal and external customers, resolving complex issues, and supporting key initiatives that enhance the overall customer experience. The ideal candidate brings strong product knowledge, problem-solving skills, and the ability to thrive in a fast-paced, team-oriented environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a full-time Customer Service Representative managing assigned accounts, customers, and Account Managers</li><li>Process customer orders, revisions, and returns via phone, email, and other channels in accordance with company procedures</li><li>Communicate pricing, shipping timelines, delays, and order details clearly and accurately to customers</li><li>Confirm pricing on all orders and maintain accurate order documentation</li><li>Respond to general inquiries and route calls to the appropriate departments</li><li>Resolve escalated customer issues while collaborating with internal teams including Operations, Sales, and Procurement</li><li>Support and implement customer service initiatives, process improvements, and procedural updates</li><li>Identify opportunities to enhance orders by consolidating or suggesting additional products</li><li>Maintain strong knowledge of company products, processes, and systems</li><li>Partner with the Commercial team to meet and exceed customer expectations</li><li>Participate in monthly quality and team meetings</li></ul>
We are looking for a dependable Client Inventory Specialist to support inventory control, order fulfillment, and customer service operations at an onsite client location in Wisconsin. This permanent role is a contract opportunity with the potential to become permanent for someone who enjoys balancing detailed inventory work with responsive service and daily coordination across multiple locations. The position plays an important part in keeping materials organized, available, and moving efficiently to meet business needs.<br><br>Responsibilities:<br>• Monitor replenishment and backorder activity, review inventory reports, and take action to keep stock levels aligned with demand.<br>• Check document and publication revision details, confirm material records and bill of materials information, and ensure order data is accurate before release.<br>• Forward verified requests for internal processing and support timely order ticket creation for downstream fulfillment.<br>• Receive inbound shipments each day, organize materials, and distribute items to plant, warehouse, service parts, and central store locations.<br>• Transport boxes of materials between customer warehouse locations using a personal vehicle, with daily local travel and mileage reimbursement provided.<br>• Enter orders based on incoming requests, pick products from inventory, package items securely, and prepare shipments for delivery or freight.<br>• Maintain stock organization through regular restocking activities and help support annual and ongoing physical inventory accuracy.<br>• Serve as backup support for call center operations by handling customer calls professionally, answering inquiries, and processing requests efficiently.
<p>We are looking for a compassionate and organized Patient Access Specialist to support patient access operations in Roanoke, Virginia. This contract to hire opportunity is ideal for someone who enjoys helping patients, coordinating front-end administrative tasks, and contributing to a smooth experience in a busy healthcare setting. In this role, you will serve as a key point of contact for patients while handling registration, scheduling, insurance review, and payment-related activities with accuracy and professionalism. <strong>Must be available for rotating 12-hour shifts, including weekends, to be considered for the position - potential for daytime and overnight openings, flexibility preferred. </strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors professionally and help create a welcoming experience from arrival through check-in.</p><p>• Complete patient intake and registration tasks, ensuring demographic and account information is entered accurately and kept current.</p><p>• Review insurance coverage details and confirm eligibility to support timely and accurate patient access processes.</p><p>• Arrange, update, and confirm appointments while communicating clearly about scheduling changes or next steps.</p><p>• Receive co-payments and other patient payments, maintain accurate transaction records, and support daily balancing activities.</p><p>• Coordinate with clinical and administrative staff to keep patient movement efficient and reduce delays throughout the day.</p><p>• Respond to patient questions and concerns with empathy, resolving routine issues and directing more complex matters to the appropriate team.</p><p>• Follow privacy and confidentiality standards at all times to protect sensitive patient and organizational information.</p>
We are looking for a Customer Success Specialist to join our team in Metairie, Louisiana in a contract-to-permanent capacity. This opportunity is ideal for someone who excels at supporting clients, managing high-value banking transactions, and coordinating complex loan-related activities with accuracy and professionalism. The role combines customer service, documentation oversight, and cross-functional partnership to help ensure a smooth client experience while maintaining operational and regulatory standards.<br><br>Responsibilities:<br>• Guide customers and internal partners through complex loan closing activities, ensuring each transaction progresses accurately and on schedule.<br>• Review credit documents, commitment terms, legal paperwork, and supporting records to confirm alignment with approved structures and required conditions.<br>• Create and validate detailed loan documentation packages for multifaceted commercial transactions involving multiple entities, facilities, and collateral types.<br>• Coordinate due diligence items such as insurance, title materials, entity documents, appraisals, public records, and other third-party requirements needed for closing.<br>• Manage funding logistics, settlement details, disbursements, and post-closing follow-up to support complete and accurate transaction processing.<br>• Act as a key resource for questions related to documentation, collateral perfection, compliance expectations, and exception resolution.<br>• Conduct secondary quality checks on closing files prepared by team members and provide clear feedback to strengthen accuracy and consistency.<br>• Track outstanding exceptions and collaborate with servicing, collateral, and production teams to resolve issues with urgency.<br>• Support team effectiveness by sharing knowledge, assisting with training, and contributing to procedural updates, reference tools, and process improvements.<br>• Participate in audits, testing, compliance activities, and operational enhancement efforts, including support for system-related updates when needed.
We are looking for a detail-oriented Loan Servicing Specialist II to support loan administration activities for a long-term contract opportunity in Wayne, New Jersey. This position focuses on maintaining accurate loan records, resolving payment-related issues, and responding to servicing inquiries with professionalism and urgency. The ideal candidate brings strong communication skills, sound judgment when handling sensitive information, and prior experience working in a banking or loan servicing environment.<br><br>Responsibilities:<br>• Investigate payment discrepancies, including funds that are missing, delayed, or posted incorrectly, and take appropriate steps toward resolution.<br>• Process adjustments to loan transactions, including payment reversals, while ensuring account records remain accurate and up to date.<br>• Prepare and issue payoff documentation in response to customer or internal servicing requests.<br>• Respond to client questions and service-related requests by researching account activity and providing clear, timely updates.<br>• Partner with lending teams to address borrower concerns and help bring customer issues to resolution.<br>• Update loan account details such as payment terms, interest rates, billing data, and related servicing information as needed.<br>• Establish and maintain account records for organizational loan relationships in accordance with internal procedures.<br>• Complete borrower profile updates, including address changes and other account maintenance requests, with close attention to accuracy.
<p>We are looking for a Call Center Specialist to support food safety operations for a leading organization in the food and food processing industry in Estero, Florida. This long-term Contract position will serve as a key point of contact for customer and consumer inquiries while helping maintain compliance with food safety expectations, regulatory obligations, and documentation standards. The role is ideal for someone who combines strong customer service skills with experience in food safety, audit coordination, and cross-functional communication.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer and consumer questions related to food safety matters with professionalism, accuracy, and timely follow-up.</p><p>• Maintain food safety records, reports, and supporting documentation to help ensure readiness for internal reviews and external requests.</p><p>• Coordinate corrective action activities by tracking issues, gathering details, and following through on resolution steps.</p><p>• Support audit preparation and post-audit follow-up by organizing materials and assisting with compliance-related action items.</p><p>• Review supplier and grower information to confirm alignment with company food safety expectations and applicable standards.</p><p>• Complete customer questionnaires and requests for information by compiling clear, accurate, and well-documented responses.</p><p>• Monitor compliance requirements across food safety programs and help ensure procedures reflect current regulatory and customer expectations.</p><p>• Use customer service platforms and Microsoft Office tools to document interactions, manage case details, and communicate updates effectively.</p>
<p>We are looking for a dependable Customer Service Specialist to support service coordination activities with a company in the Bridgeville area. In this role, you will serve as a key point of contact for customers, help organize service appointments, and ensure field technicians are deployed efficiently. This opportunity is well suited for someone who communicates clearly, stays organized under pressure, and takes pride in delivering a positive customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage inbound customer communications and route questions or concerns to the appropriate team members for prompt resolution.</p><p>• Review customer service needs, determine appropriate next steps, and arrange on-site visits when service is required.</p><p>• Plan and coordinate service appointments and recurring inspection visits for commercial clients.</p><p>• Match technicians to assignments by considering qualifications, availability, workload balance, and travel area.</p><p>• Maintain ongoing communication with customers and field personnel to support timely and effective service delivery.</p><p>• Keep scheduling details, service records, and appointment information accurate and up to date.</p><p>• Adjust priorities throughout the day to address urgent requests and shifting operational demands.</p><p>• Deliver courteous, detail-oriented support that reflects a strong commitment to customer satisfaction.</p>