397 Results for Bilingual Customer Service Representative Jobs in Html

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Client Service Associate

Las Vegas, NV
remote
Permanent / Full Time
45000.00 - 52000.00 USD / Yearly
We are looking for a Client Service Associate to support investors and account holders with responsive, knowledgeable service. In this role, you will help clients navigate account activity, answer questions about retirement account options and alternative investments, and provide steady guidance throughout the customer journey. The ideal candidate brings a service-minded approach, strong attention to detail, and the ability to communicate clearly while handling sensitive financial information with care. Responsibilities:• Provide clear guidance to clients on account features, self-directed retirement solutions, trust structures, and digital asset-related topics in an easy-to-understand manner.• Assist customers with transactions and account-related steps from initial setup through ongoing servicing and other lifecycle events.• Investigate client concerns, resolve routine issues efficiently, and route more complex matters to the appropriate internal specialists.• Maintain a strong working knowledge of available products, account structures, and investment options to deliver accurate support.• Manage incoming work queues and daily priorities to help ensure timely follow-up and service standards are consistently met.• Support routine servicing needs such as account updates, maintenance requests, and basic technical assistance.• Document customer conversations and service activities thoroughly and accurately within company systems.• Work closely with partners across multiple teams to deliver a consistent and seamless client experience.• Stay informed on company policies and applicable industry regulations related to self-directed retirement accounts.• Contribute to team development by participating in meetings, coaching sessions, training, and process improvement efforts, including thoughtful use of AI tools and sharing productivity best practices.
2026-10-28T20:48:44Z

Sales Support Representative

Exton, PA
onsite
Permanent / Full Time
- USD / Yearly
Our client is looking to staff a customer-focused and highly organized Sales Support Representative to facilitate order management, maintain strong client relationships, and support day-to-day activities of the sales team. This role requires someone who can manage multiple customer requests, coordinate order processing and delivery schedules, and use sound judgement to resolve issues while maintaining a high standard of service. The ideal Sales Support Representative will detail-oriented, customer-focused, and capable of managing multiple priorities with accuracy and meeting service expectations. What you get to do everyday· Provide administrative support to sales team· Fulfill customer inquiries· Serve as liaison between sales team, clients, and internal departments· Manage and update customer accounts and CRM systems· Resolve pricing issues/errors· Build strong customer relationships· Review and analyze customer feedback· Track sales leads, monitor progress, and ensure follow-up· Provide customer quotes and pricing· Troubleshoot data performance inquiries
2026-10-15T18:18:41Z

Sales Support

West Des Moines, IA
onsite
Temporary / Contract
23.00 - 26.00 USD / Hourly
We are looking for a detail-oriented Sales Support team member to join a growing company in the Des Moines area. This Long-term Contract position focuses on accurate order and product data management while supporting customers and internal partners throughout inventory-related activities. The ideal candidate will be organized, detail-oriented and have excellent computer skills. Responsibilities:• Enter and maintain product, order, and inventory information with a high level of accuracy across company systems.• Coordinate with customers and internal teams to support the movement of inventory into and out of the system.• Respond to customer questions and provide timely assistance related to orders, product details, and account support needs.• Track open items through completion and ensure follow-up actions are handled promptly and thoroughly.• Support post-sales activities by helping process updates, changes, and routine documentation tied to customer orders. Please apply today through our Robert Half website or call 515.706.4974 with any questions!
2026-11-02T20:34:03Z

Customer Service Specialist

Horsham, PA
onsite
Permanent / Full Time
45000.00 - 50000.00 USD / Yearly
We are looking for a Customer Service Specialist to support customer interactions and core accounting-related tasks in Horsham, Pennsylvania. This position blends service-focused communication with accurate financial processing, making it ideal for someone who can manage inquiries while maintaining strong attention to detail. The role will contribute to billing support, payment application, and record accuracy while helping ensure a smooth experience for customers and internal teams. Responsibilities: • Respond to customer questions regarding billing, payments, and account activity in a timely and detail-focused manner. • Enter customer and financial information into internal systems with a high level of accuracy and consistency. • Process invoices and related documentation while helping maintain organized and up-to-date records. • Support accounts receivable activities by tracking outstanding balances and assisting with payment posting. • Investigate account discrepancies and work with internal partners to resolve issues efficiently. • Maintain clear documentation of customer interactions, transaction updates, and follow-up actions. • Provide administrative support for routine accounting tasks tied to customer accounts and payment activity.
2026-11-02T21:18:38Z

Service Specialist

Rochester, NY
remote
Temporary / Contract
20.90 - 24.20 USD / Hourly
We are looking for a Service Specialist to provide responsive support for customer and product-related inquiries within a corporate partnerships environment. This contract position focuses on delivering timely service across multiple offerings, maintaining accurate records, and helping ensure issues are resolved within established service expectations. The ideal candidate brings strong communication skills, comfort in a fast-paced call environment, and a proactive approach to improving the customer experience. Responsibilities: • Provide attentive support for customer questions and service needs across several partnership-related products and programs. • Track open requests closely and take timely action to bring items to resolution within defined service commitments. • Build working knowledge of assigned products, service guidelines, and relevant industry practices to support accurate responses. • Record customer interactions, updates, and outcomes thoroughly to maintain complete and reliable documentation. • Use business systems and software tools effectively to manage case activity, enter data, and support daily operations. • Identify workflow gaps or recurring service challenges and collaborate with leadership on practical improvements. • Assist team members by sharing guidance, answering questions, and promoting consistent service standards. • Manage high-volume inbound and outbound communication while maintaining organization, quality, and attention to detail.
2026-11-05T19:28:45Z

Customer Support Specialist

Blaine, MN
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
We are looking for a Customer Support Specialist to support customer-facing order operations for our manufacturing team. This position plays a central role in processing orders accurately, coordinating with internal departments, and keeping customers informed throughout the fulfillment cycle. The ideal candidate brings strong organizational skills, sound judgment, and the ability to resolve issues quickly in a fast-paced environment. Responsibilities:• Oversee the full order lifecycle, from initial entry and validation through shipment follow-up and final invoicing.• Maintain accurate order, customer, and transaction records within ERP and related business systems to support smooth daily operations.• Keep customers informed of order progress, schedule changes, and service issues with timely and clear communication.• Partner with production, planning, quality, warehouse, and shipping teams to align order fulfillment with customer expectations.• Process returns, replacements, and order adjustments while ensuring all updates are documented correctly.• Investigate delays, discrepancies, and delivery concerns, taking appropriate action to resolve issues or elevate them when needed.• Provide administrative support to sales activities by updating account details and assisting with order-related requests.• Record customer feedback and recurring service concerns to help improve processes and overall service performance.
2026-11-05T19:23:44Z

Customer Support

Florence, KY
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for a compassionate and detail-oriented Customer Support team member to assist individuals and families seeking support services. This Long-term Contract position focuses on guiding applicants through intake, eligibility review, and service coordination while delivering respectful, responsive assistance in a high-volume environment. The ideal candidate brings strong customer service skills, sound judgment, and the ability to handle sensitive information with care while helping connect households to programs that support greater stability. Responsibilities:• Conduct intake conversations with applicants and gather the information needed to evaluate requests.• Review financial, household, and utility documentation to confirm eligibility and complete application assessments in line with program guidelines.• Prepare and process assistance requests, payments, vouchers, or pledges accurately so clients receive timely support.• Communicate with utility companies, landlords, and community organizations to help resolve urgent service-related needs and coordinate available aid.• Track open cases, follow up on missing items, and update records to maintain accurate documentation and reduce processing delays.• Explain application outcomes, required documents, and next steps in clear language that helps clients understand the process.• Identify additional household needs and connect clients with relevant internal services or external community resources for broader support.• Work closely with program staff and partner agencies to encourage coordinated service delivery and effective referrals.• Provide empathetic, culturally aware, and detail-oriented service during every interaction while protecting confidentiality and treating clients with respect.
2026-11-03T17:18:35Z

Call Center Specialists

Albany, NY
onsite
Temporary / Contract
17.00 - 18.00 USD / Hourly
We are looking for two Call Center Specialists to support retailer communications and deliver responsive service from Albany, New York. These Contract positions focus on handling daily outreach and inbound inquiries while helping retailers maintain accurate instant ticket inventory and stay informed about current game offerings. The ideal candidates bring customer-focused approach, strong organization, are very comfortable on the phones, and have the ability to manage multiple priorities in a fast-paced call center environment. Responsibilities:• Coordinate and complete the daily call queue with accuracy, urgency, and consistent follow-through.• Respond to incoming calls from retailers, address questions clearly, and provide timely support for order-related concerns.• Share updates on active games, upcoming launches, jackpot activity, and promotional programs so retailers can plan effectively.• Review and prepare required forms and documentation, ensuring all records are completed correctly and submitted on time.• Partner with retailers and internal teams to research ordering discrepancies, shipment issues, and inventory-related questions.• Conduct outbound follow-up with retailers who have not yet confirmed their orders and help secure timely responses.• Use computer-based tools, including Enterprise Series and customer service systems, to enter information and track interactions.• Balance multiple tasks throughout the day while maintaining service quality and meeting productivity expectations.• Expand knowledge through cross-training to provide broader team support and improve issue resolution coverage.
2026-10-19T15:18:46Z

Customer Success Specialist

North Aurora, IL
onsite
Temporary to Hire
23.75 - 25.00 USD / Hourly
We are looking for a Customer Success Specialist to join a manufacturing organization in North Aurora, Illinois on a contract-to-permanent basis. This role is ideal for someone who combines strong customer service instincts with a detail-oriented approach to order accuracy, cross-functional coordination, and issue resolution. You will serve as a key link between customers and internal teams, helping ensure orders move efficiently from intake through completion while supporting a high standard of service and compliance. Responsibilities: • Evaluate incoming customer orders to confirm accuracy, completeness, and alignment with required product specifications before processing. • Partner with engineering teams to clarify configurations, confirm build viability, and resolve technical questions tied to customer requests. • Manage special-order activity by directing requests through the appropriate review channels and following up to keep timelines on track. • Administer change documentation, maintain accurate records, and coordinate approvals across relevant departments. • Assist with customer portal activity and internal order workflows by investigating transmission errors, connectivity concerns, and related system issues. • Provide timely updates to stakeholders regarding order status, processing developments, and resolution of service-related problems. • Track daily performance indicators, prepare operational reporting, and contribute ideas that improve workflow efficiency and service quality. • Support onboarding and team development by sharing best practices in order entry and maintaining current process documentation. • Conduct restricted party screening to help uphold trade compliance requirements and internal policy standards.
2026-11-02T14:28:42Z

Logistics Customer Service

Columbia City, IN
onsite
Temporary to Hire
20.00 - 25.00 USD / Hourly
We are looking for a Logistics Customer Service Specialist for a Contract to Permanent position based in Columbia City, Indiana. This role is essential in ensuring smooth warehouse operations by managing supply chain procedures, coordinating deliveries, and handling shipping documentation. The ideal candidate is highly organized, detail-oriented, and capable of maintaining accurate records while ensuring timely order fulfillment. Responsibilities: • Coordinate shipments based on product availability and customer requests, ensuring timely and accurate delivery. • Monitor and track orders, booking freight appointments to meet delivery deadlines. • Prepare and process both physical and electronic shipping documents, including purchase orders, sales orders, and bills of lading. • Optimize supply chain procedures to improve delivery quality and efficiency. • Maintain accurate records of orders, inventory levels, suppliers, and customer information. • Oversee warehouse stock levels and generate reports, such as cut reports, as required. • Communicate with customers to provide updates on the status of their orders and address inquiries. • Collaborate with team members to streamline logistics operations and resolve any issues promptly.
2026-11-02T14:33:42Z

Credit Clerk

Cincinnati, OH
onsite
Temporary / Contract
18.00 - 19.50 USD / Hourly
We are seeking a customer-focused and detail-oriented Retail Banking Clerk to support daily branch operations at a financial institution in Cincinnati, Ohio. This contract-to-hire opportunity is ideal for someone who enjoys working directly with customers, handling financial transactions, and providing exceptional service in a fast-paced banking environment. The successful candidate will demonstrate strong attention to detail, professionalism, and the ability to maintain accuracy while assisting customers with their banking needs. Responsibilities<ul><li>Assist customers with routine banking transactions, including deposits, withdrawals, payments, transfers, and account inquiries.</li><li>Provide friendly and professional customer service while responding to questions regarding accounts, products, and banking services.</li><li>Accurately process financial transactions and maintain balanced cash drawers.</li><li>Verify customer information and documentation in accordance with bank policies and regulatory requirements.</li><li>Assist with opening, updating, and servicing customer accounts.</li><li>Support loan and credit administration activities by collecting and reviewing required documentation.</li><li>Maintain accurate records and ensure proper documentation of transactions and account activity.</li><li>Assist with resolving customer concerns and escalating issues when appropriate.</li><li>Support branch operations through data entry, filing, administrative tasks, and record maintenance.</li><li>Safeguard confidential customer information and comply with all banking regulations and internal procedure</li></ul>
2026-10-27T17:44:08Z

Senior Client Services Representative

San Diego, CA
remote
Temporary / Contract
42.00 - 56.00 USD / Hourly
Position OverviewOur client, a growing wealth management firm, is seeking a Senior Client Services Associate to support its advisory team and help deliver an exceptional client experience. This individual will play an integral role in managing client account administration, coordinating onboarding activities, supporting reporting processes, and ensuring day-to-day operations run smoothly. The Senior Client Services Associate will work closely with financial advisors, internal operations teams, and external partners to address client needs, maintain accurate records, and support efficient workflows. This role will also provide guidance to junior team members and contribute to the development of processes that enhance service delivery and support the firm's continued growth. The ideal candidate is proactive, detail-oriented, and comfortable balancing competing priorities in a client-focused financial services environment. Key Responsibilities<ul><li>Partner with financial advisors to coordinate client requests, manage service priorities, and ensure timely follow-up.</li><li>Facilitate new client onboarding, including preparing, processing, and tracking account documentation across relevant platforms.</li><li>Coordinate account maintenance requests, asset transfers, fund movements, and other account-related activities.</li><li>Assist with portfolio reporting, account reviews, and the preparation and reconciliation of client performance reports.</li><li>Manage advisor calendars and coordinate client meetings, appointments, and follow-up communications.</li><li>Serve as a reliable point of contact for internal teams, custodians, and other external partners to help resolve client service needs.</li><li>Maintain accurate client files, account records, and documentation in accordance with internal procedures and applicable regulatory requirements.</li><li>Collaborate with compliance and operations teams to support periodic reviews, documentation requests, billing processes, and reporting requirements.</li><li>Monitor outstanding client requests and account activity to ensure tasks are completed accurately and within established deadlines.</li><li>Identify opportunities to streamline workflows, improve consistency, and enhance the overall client and advisor experience.</li><li>Provide day-to-day guidance, training, and mentorship to junior client service team members.</li><li>Assist with developing and maintaining standardized procedures, workflows, and best practices.</li><li>Serve as a knowledgeable resource for client service and operational matters within the office.</li><li>Support the implementation of process improvements as the firm continues to grow.</li></ul>
2026-10-23T18:58:45Z

Client Services & Office Coordinator

Denver, CO
onsite
Temporary / Contract
20.00 - 20.00 USD / Hourly
We are seeking a highly organized and customer-focused Client Services & Office Coordinator to support a busy professional office in Denver. This role is ideal for someone who enjoys being the go-to person in the office, thrives in a fast-paced environment, and can confidently balance client-facing responsibilities with administrative support. You will serve as the first point of contact for visitors and clients while providing operational and administrative support to a team of approximately 20 professionals. This position requires a proactive, adaptable individual who enjoys wearing multiple hats and helping keep the office running smoothly. Responsibilities<ul><li>Greet and assist clients, visitors, and vendors in a professional manner</li><li>Answer and route incoming phone calls</li><li>Schedule appointments, meetings, and conference rooms</li><li>Support client service requests and administrative inquiries</li><li>Maintain client records and documentation</li><li>Process incoming correspondence and deposits</li><li>Manage office supplies and coordinate maintenance requests</li><li>Assist with expense reporting and administrative projects</li><li>Coordinate branch meetings, seminars, and special events</li><li>Provide administrative support to leadership and office personnel</li><li>Enter and update information across multiple systems</li><li>Help deliver an exceptional client experience while supporting daily office operations</li><li>Adapt to changing priorities and provide support where needed</li></ul>
2026-10-22T15:38:42Z

Senior Client Services Specialist

Las Vegas, NV
onsite
Temporary / Contract
24.00 - 26.00 USD / Hourly
We are looking for a Senior Client Services Specialist to join our team in Las Vegas, Nevada. for a Contract assignment with the potential to extend into a longer-term opportunity. This position supports commercial event portfolios by delivering high-quality client service, coordinating exhibitor needs, and helping create smooth event experiences from planning through on-site execution. The role is ideal for someone who thrives in a fast-paced environment, communicates confidently with clients and internal teams, and brings a practical approach to solving operational challenges. Responsibilities:• Act as the main point of contact for assigned commercial clients, guiding them through event-related services and ensuring their questions and needs are addressed promptly.• Build strong client relationships through proactive communication, sharing important event information and helping participants prepare effectively for upcoming programs.• Gather feedback from exhibitors and internal stakeholders, review service workflows, and identify opportunities to improve efficiency and the overall customer experience.• Partner with cross-functional teams to coordinate logistics, resolve service issues, and maintain consistent support across multiple event activities.• Travel to event locations as needed to provide on-site leadership, support front-line operations, and help ensure a well-organized attendee and exhibitor experience.• Work closely with external vendors and service partners to support event readiness, maintain service standards, and align execution with event requirements.• Assist with the preparation and review of exhibitor support materials, including service documentation and compliance-related guidance for event participation.• Monitor operational details throughout the event cycle and respond quickly to changing priorities to keep deliverables on track.
2026-10-23T22:58:43Z

French-English Bilingual Collections Specialist

Greensboro, NC
remote
Temporary / Contract
24.00 - 26.00 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support receivables management and payment recovery efforts in Greensboro, North Carolina. This Long-term Contract position is ideal for someone who can confidently engage with customers, resolve outstanding balances, and maintain accurate collection records across commercial and consumer accounts. The role requires strong communication skills, sound judgment, and the ability to balance customer service with effective follow-up on delinquent accounts. Responsibilities: • Contact commercial and consumer customers to follow up on past-due invoices and secure timely payment arrangements. • Review account activity, billing history, and aging reports to identify overdue balances and determine appropriate collection actions. • Maintain accurate documentation of customer interactions, promised payments, disputes, and account status updates. • Work with internal teams to clarify billing issues, research payment discrepancies, and support resolution of account concerns. • Monitor assigned accounts regularly and escalate higher-risk delinquencies when standard collection efforts are unsuccessful. • Negotiate practical repayment solutions while preserving positive customer relationships and adhering to company guidelines. • Prepare collection-related reports and provide updates on outstanding balances, recovery progress, and account trends.
2026-10-12T18:18:44Z

Customer Experience Specialist

Honolulu, HI
onsite
Temporary / Contract
22.00 - 24.00 USD / Hourly
We are looking for a onsite Customer Experience Specialist to support a Financial Services team in Honolulu, Hawaii. This Long-term Contract position focuses on delivering responsive service to customers while assisting with claims-related administrative work in a fast-paced environment. The ideal candidate brings strong organizational skills, accuracy with data, and the ability to handle customer interactions efficiently. Preference will be given to Hawaii residents due to the nature of this opportunity. Responsibilities:• Provide front-line support to internal and external customers by answering inquiries, managing email correspondence, and handling inbound and outbound communication.• Review and process claims documentation accurately, ensuring information is complete and submitted within established timelines.• Confirm insurance details by checking coverage information and resolving discrepancies through careful follow-up.• Enter, update, and maintain claim and customer records with a high degree of precision across required tracking tools and databases.• Keep detailed operational logs and prepare routine reports to support department visibility and workflow monitoring.• Assist the claims team with day-to-day administrative tasks that help maintain smooth and efficient department operations.
2026-10-13T17:48:42Z

Customer Account Specialist

Phoenix, AZ
onsite
Temporary / Contract
25.00 - 28.00 USD / Hourly
We are looking for a detail-oriented Customer Account Specialist to support order administration and customer account activity in Phoenix, Arizona. This is a Long-term Contract position that begins with onsite training and is expected to move to a hybrid schedule with at least two onsite days per week based on business needs. The ideal candidate brings strong analytical judgment, a service-focused mindset, and the ability to manage a high volume of transactions while maintaining accuracy. This role works closely with internal teams and external customers to keep orders moving efficiently, address issues proactively, and uphold compliance requirements. Responsibilities: • Manage a large portfolio of active customer orders each day, ensuring records are updated accurately and transactions are completed in a timely manner. • Serve as a primary point of contact for internal partners and external customers by responding to account questions, providing order updates, and resolving service-related concerns. • Oversee repair order activities from initial receipt through final billing, including order acknowledgment, pricing support, exchanges, and invoice processing. • Review customer agreements and apply contract terms correctly when entering, processing, and fulfilling account requests. • Monitor order flow and delivery commitments to identify potential delays early and take action to reduce service risks and possible financial exposure. • Evaluate warranty requests to confirm eligibility and determine the appropriate next steps for disposition and resolution. • Maintain compliance with applicable trade and regulatory requirements throughout order handling and customer account administration. • Support operational processes tied to contract administration, quality expectations, and related account documentation as required.
2026-10-29T15:08:45Z

Customer Service 3_Non-Cleared

Cedar Rapids, IA
remote
Temporary / Contract
19.00 - 19.58 USD / Hourly
We are looking for a detail-oriented customer service specialist to support order management and transactional activities for a long-term contract position based in Everett, Washington. This role works closely with customers and internal teams to coordinate sales orders, service-related requests, credits, and purchasing needs while maintaining accurate documentation and timely follow-through. The ideal candidate is organized, responsive, and comfortable managing multiple priorities in a fast-paced environment while ensuring compliance with established trade and company policies. Responsibilities: • Manage the full lifecycle of sales orders by reviewing requirements, entering transactions accurately, and tracking progress through completion. • Coordinate warranty exchanges, credit activity, monitor replacement requests, and purchase-related transactions to support customer and business needs. • Perform administrative support tasks connected to material sales and credit processing, ensuring records are complete and up to date. • Partner with teams across sales, product lines, repairs, finance, global trade, and purchasing to resolve issues and keep orders moving efficiently. • Communicate with internal and external customers to clarify requests, provide status updates, and drive timely transactional resolution. • Follow global trade guidelines and export-related requirements to ensure all applicable policies are met. • Support adherence to company licensing and compliance standards associated with international shipments and export activity. • Contribute to the development and rollout of departmental procedures and process improvements across cross-functional groups.
2026-10-26T12:24:07Z

Call Center Specialist

Gurnee, IL
remote
Temporary / Contract
22.00 - 24.00 USD / Hourly
We are looking for a Remote Call Center Specialist to join a Contract position supporting national referral intake operations. In this role, you will coordinate referral activity from initial intake through resolution, helping maintain smooth communication between partner organizations, franchise locations, and internal teams. The ideal candidate brings strong organization, sound judgment, and a customer-focused approach to a fast-moving environment where accuracy and responsiveness are essential. Responsibilities:• Receive and review incoming referral details, ensuring information is complete, accurate, and ready for processing.• Coordinate referral workflows from intake to final resolution while maintaining timely updates across all involved parties.• Serve as a key point of communication for national partners, franchise locations, and internal stakeholders to support efficient case handling.• Monitor requirements and documentation to help maintain compliance with established processes and service expectations.• Support day-to-day execution of centralized intake operations, including coordination with offshore support staff for consistent workflow coverage.• Identify discrepancies, resolve routine issues independently, and escalate complex concerns when broader support is needed.• Prioritize multiple active requests in a deadline-driven setting while maintaining high service quality and attention to detail.• Use Microsoft Office tools and customer service systems to track activity, document updates, and report information accurately.
2026-11-03T23:28:43Z

Mortgage Payoff Specialist

Chicago, IL
onsite
Permanent / Full Time
45000.00 - 60000.00 USD / Yearly
We are looking for a Mortgage Payoff Specialist to support loan payoff administration and collateral release activities for our servicing operations in the northwest suburbs of Chicago, Illinois. In this role, you will help ensure paid-in-full loans are handled accurately, borrower refunds are processed correctly, and lien release documentation is completed on time. The ideal candidate brings a strong service mindset, careful attention to detail, and the ability to work within established mortgage servicing standards and client guidelines. Responsibilities:• Prepare and deliver accurate mortgage payoff statements by reviewing loan data, fees, interest, and other applicable balances.• Track loans approaching maturity or final payment and send required notices to borrowers in a timely manner.• Resolve payoff shortages by communicating outstanding amounts and coordinating follow-up until balances are cleared.• Complete paid-in-full processing, including confirmation notices and related account updates within servicing records.• Calculate and issue surplus funds, borrower refunds, and other disbursements connected to loan payoff activity.• Create, submit, and monitor lien release, satisfaction, reconveyance, and similar collateral documents through the appropriate recording channels.• Investigate payoff discrepancies, account questions, and exceptions raised by borrowers, clients, attorneys, title partners, or internal teams.• Maintain complete and accurate documentation in servicing platforms while supporting quality reviews and issue resolution efforts.
2026-11-06T14:48:43Z

Customer Success Specialist

Wilmington, DE
onsite
Temporary to Hire
19.00 - 19.00 USD / Hourly
We are looking for a Customer Success Specialist/Claims Processor to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally. Responsibilities:• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.• Enter, review, and validate claim data according to established procedures and quality expectations.• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.• Support additional administrative assignments and special projects as business needs require.
2026-10-23T12:53:41Z

Client Services Specialist

Las Vegas, NV
onsite
Temporary / Contract
23.00 - 24.00 USD / Hourly
We are looking for a Client Services Specialist to support event operations and deliver a high-quality experience for attendees, exhibitors, and internal teams in Las Vegas, Nevada. This Contract position offers the opportunity to coordinate service activities across multiple events, handle inquiries with professionalism, and help improve how information and support are delivered. The ideal candidate brings a strong customer-focused mindset, excellent communication skills, and the ability to manage event-related details in both office and onsite environments. Responsibilities:• Serve as a primary point of contact for attendee, exhibitor, and staff questions, providing timely follow-up and seeing issues through to completion.• Review event websites and registration-related content to confirm accuracy, usability, and alignment with event needs for both internal and external users.• Investigate service concerns, identify root causes, and implement practical solutions that improve the overall customer experience.• Work closely with internal departments and external partners to introduce service improvements and strengthen event support processes.• Manage registrations across multiple platforms with precision, ensuring records are complete and information is entered correctly.• Track exhibitor timelines, deliver status updates through appropriate communication channels, and keep stakeholders informed of important milestones.• Coordinate with operations teams to prepare pricing materials and support the development of competitive event-related service packages.• Create and maintain exhibitor service documentation for assigned events, including vendor details, service information, and booth participation guidelines.• Travel to conferences, trade shows, vendor meetings, and client locations as needed to provide onsite support for event activities.
2026-10-23T22:23:43Z

Client Services Specialist

Irving, TX
onsite
Temporary / Contract
24.00 - 28.00 USD / Hourly
We are looking for a Client Services Specialist to support event participants, exhibitors, and internal teams by delivering responsive, high-quality service throughout the event lifecycle. This is a Contract position based in Irving, Texas offering an initial 12-week assignment with potential for longer-term opportunity. The person in this role will help ensure registration, exhibitor services, and event communications run smoothly while contributing ideas that strengthen the overall customer experience. Responsibilities:• Serve as a primary point of contact for attendees, exhibitors, and staff, providing timely follow-up and driving issues through to completion.• Review event-related web pages and online resources to confirm content is accurate, functional, and easy for users to navigate.• Resolve customer concerns by assessing problems carefully, identifying practical solutions, and communicating next steps clearly.• Work closely with internal departments and external partners to improve service delivery and introduce more effective support processes.• Manage registration activity across multiple platforms, entering and updating information with strong attention to accuracy.• Track exhibitor timelines, requests, and communications to keep key stakeholders informed and aligned.• Coordinate with operations partners to prepare pricing materials and support the development of competitive service offerings.• Create and maintain exhibitor service documentation for assigned events, including vendor details, service information, and booth participation guidelines.• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution.• Take on additional assignments that support team objectives and evolving business needs.
2026-10-19T15:23:44Z

Senior Client Services Specialist

Irving, TX
onsite
Temporary / Contract
20.00 - 23.00 USD / Hourly
We are looking for a Senior Client Services Specialist to join our team in a Contract role. This 12-week opportunity is ideal for a client-focused specialist who can manage commercial portfolio support, strengthen exhibitor and stakeholder relationships, and help deliver high-quality event experiences. The position combines day-to-day service coordination with process improvement, cross-functional collaboration, and occasional travel to support on-site event operations. Responsibilities: • Act as the main point of contact for assigned commercial accounts, delivering responsive support and building strong client relationships throughout the event lifecycle. • Create and carry out outreach efforts that keep clients informed, address questions early, and encourage greater participation and satisfaction. • Gather input from exhibitors and internal partners, review service workflows, and recommend practical changes that improve the overall customer experience. • Work closely with cross-functional teams to coordinate service delivery, resolve issues efficiently, and maintain smooth operational execution. • Travel to event sites as needed to oversee service areas, support floor operations, and help ensure a well-organized experience for clients and attendees. • Partner with contractors and external vendors to align service expectations, support event execution, and maintain productive working relationships. • Contribute to the preparation and review of exhibitor service materials, ensuring information is clear, accurate, and aligned with event policies and safety requirements. • Assist with financial and account-related activities such as billing coordination, reconciliations, and other support tied to client service operations when needed.
2026-10-19T13:13:44Z

Client Services Specialist

Irving, TX
onsite
Temporary / Contract
19.00 - 24.00 USD / Hourly
We are looking for a Client Services Specialist to support event-related client interactions and deliver a high standard of service for attendees, exhibitors, and internal teams. This is a Contract position with an initial 12-week assignment and potential for longer-term opportunity. The person in this role will help ensure event information is accurate, customer questions are resolved efficiently, and service processes are continuously improved to create a strong overall experience. Responsibilities:• Manage incoming questions from attendees, exhibitors, and staff, providing timely follow-up and taking ownership of each issue through resolution.• Review event websites and online information regularly to confirm content accuracy, usability, and consistency for both internal and external users.• Investigate service-related concerns, identify root causes, and apply practical solutions that improve customer outcomes.• Work closely with internal departments and external partners to recommend and implement enhancements to service delivery and communication methods.• Process and update registrations across various event systems with a high level of accuracy and attention to detail.• Track exhibitor timelines, requests, and key communications to keep event stakeholders informed and organized.• Coordinate with operations partners to prepare pricing materials and support the development of event-related pricing structures.• Create and maintain exhibitor service documentation, including vendor details, operational guidelines, and booth compliance information.• Attend conferences, trade shows, vendor meetings, or client locations as needed to support event execution and client service needs.
2026-10-19T15:23:44Z

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