<p>The ideal candidate will be responsible for:</p><ul><li>Serving as a key point of contact for escalated network or application performance concerns</li><li>Administering and maintaining network monitoring platforms and configuration management systems</li><li>Providing hands‑on technical support for all network infrastructure components</li><li>Using the organization’s service management portal to track, document, and process incidents, outages, and change activities</li><li>Researching, assessing, and recommending new technologies that align with industry standards and operational best practices</li><li>Planning, coordinating, and overseeing change activities during scheduled maintenance periods</li><li>Collaborating and communicating effectively with global teams, end users, and technical stakeholders</li></ul><p><br></p>
We are looking for an experienced Network Analyst III to join our team in Houston, Texas. In this long-term contract position, you will play a vital role in supporting enterprise network operations and collaborating on projects requiring advanced networking expertise. This role involves direct interaction with end users, requiring strong communication and troubleshooting skills, as well as extensive experience with firewalls and network security.<br><br>Responsibilities:<br>• Provide technical support for network-related issues, ensuring timely resolution and minimal disruptions.<br>• Act as a resource for diagnosing and resolving performance issues across networks and applications.<br>• Utilize network monitoring and configuration management tools to oversee operations and maintain optimal performance.<br>• Manage service requests, outages, and change requests through the organization's service portal.<br>• Identify and recommend technologies and solutions based on industry standards and best practices.<br>• Coordinate and oversee scheduled maintenance activities, including weekend operations.<br>• Collaborate effectively with global teams and end users to address technical concerns and provide clear communication.<br>• Troubleshoot and analyze data packets using tools like Wireshark to identify root causes of application performance issues.<br>• Support field technicians and ensure seamless operations within the Oil and Gas industry.<br>• Maintain and configure firewalls, VPNs, and other security protocols to safeguard network integrity.
We are looking for a highly skilled Network Engineer to join our team in Houston, Texas. In this role, you will act as a senior-level expert, overseeing the design, configuration, and management of enterprise network systems. You will play a crucial part in ensuring seamless operations, providing advanced support, and enhancing security across our organization's network infrastructure.<br><br>Responsibilities:<br>• Design, configure, and deploy network infrastructure including routers, switches, wireless systems, load balancers, and other network devices.<br>• Conduct thorough analysis of network issues and deliver high-level response management to resolve complex problems.<br>• Implement and maintain redundancy and high availability across enterprise connectivity to ensure uninterrupted operations.<br>• Lead efforts to secure network platforms by addressing vulnerabilities and managing patching cycles for hardware and software.<br>• Develop and enforce configuration standards while creating detailed support documentation.<br>• Perform failover testing and ensure changes to network configurations align with change management protocols.<br>• Collaborate with cross-functional teams and customers to develop solutions and troubleshoot network problems.<br>• Provide mentorship to entry level team members and act as the final escalation point for network-related issues.<br>• Manage procurement, implementation, and support of public and private circuits for remote and local networks.<br>• Utilize expert knowledge of firewalls, network segmentation, and monitoring tools to optimize network performance.
<p><strong>Telecom Analyst – Telecom Optimization (Contract)</strong></p><p><strong>Role Summary</strong></p><p>This contract role supports telecom cost optimization and modernization efforts by evaluating legacy analog voice and data services. The Telecom Analyst will analyze usage, billing, and inventory data to determine whether services should be retained, replaced, or disconnected, and will provide clear, data‑driven recommendations to stakeholders. The position requires hands‑on experience with legacy telecommunications circuits and strong analytical and communication skills.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze telecommunications billing, usage, and inventory data to identify cost‑saving opportunities</li><li>Evaluate legacy analog lines and data circuits by location, usage, and business need</li><li>Identify redundant, underutilized, or obsolete services for disconnect or replacement</li><li>Collaborate with site contacts, TEM vendors, and telecom carriers to gather and validate required data</li><li>Develop clear recommendations to retain, replace, or disconnect telecom services</li><li>Track findings, decisions, and actions in designated tracking and reporting systems</li><li>Manage project timelines, deliverables, and execution of approved disconnect or optimization initiatives</li><li>Provide regular status updates, resolve issues, and maintain clear communication with stakeholders throughout the project lifecycle</li></ul><p><strong>Key Interactions</strong></p><ul><li>Site leadership and local contacts to validate service requirements and business impact</li><li>Telecom Expense Management (TEM) vendors for billing, inventory, and reporting data</li><li>Telecom carriers to confirm circuit details, disconnects, and service changes</li><li>Internal project stakeholders to provide updates, recommendations, and execution status</li></ul>
<p>The individual in this position will handle daily support practices, incident support, projects, etc. and provide feedback to the technical and leadership teams. Network Engineers install and maintain network & telecom infrastructure, collect network performance data, and resolve network issues in collaboration with vendors, and IT teams. They work at organizations' centralized network operations or data centers. It is expected that the candidate has demonstrated historical competency in networking while also has the technical aptitude to progress towards cross disciplinary technology operations support.</p><p>Responsibilities</p><p>• Provide Tier 3 Technical Support.</p><p>• Occasional travel (primarily day travel by automobile) to branch sites within a region to address technical needs.</p><p>• Resolve incidents by thorough troubleshooting delivering data-driven options utilizing the OSI model.</p><p>• Execute or implement changes and infrastructure requests.</p><p>• Install and configure network & telecom hardware and software, including routers, switches, firewalls, wireless access points, cubes, Adtrans.</p><p>• Monitor network performance to identify and resolve issues promptly.</p><p>• Maintain network security by implementing security measures and protocols per the Bank’s standards.</p><p>• Manage network backup and recovery processes to ensure data integrity and availability.</p><p>• Perform regular maintenance and updates on network & telecom systems to ensure optimal performance.</p><p>• Troubleshoot and provide client support for technology and infrastructure issues.</p><p>• Document and update incident technical details into service desk ticketing system.</p><p>• Maintain comprehensive documentation of network configurations, changes, and inventory.</p><p>• Generate regular reports on network performance, security incidents, and usage statistics.</p><p>• Communicate with key stakeholders to provide frequent status updates regarding technical issues and status of the remediation efforts.</p><p>• Execution of standard operational processes which involve technology and client interfaces.</p><p>• Perform all triage functions</p><p>• Extensive in-depth familiarity with Cisco IOS, UCS, UCM, UCCX, CER and monitoring platforms</p><p>• Perform hardware replacements</p><p>• Troubleshoot software or configuration related issues</p><p>• Adhere to operating procedures</p><p>• Identify and remediate possible major impacting events within the network</p><p>• Work with vendors across the technology to provide the highest possible uptime rate of network services</p><p>• Quickly identify the layer 1 and 2 connections to an IP address</p><p><br></p><p><br></p>
Robert Half is looking for a programmer analyst who combines a real passion for formulating and defining systems scope and objectives with an understanding of software and applications programming and industry requirements. Through research and fact-finding, you'd make recommendations for developing or modifying applications or databases. What you get to do every single day · Build and test programming changes for each phase of systems development prior to implementation. Writes test cases and expected results. Reviews results for conformance to requirements. May plan simple tests or a defined subset of a larger system test. May make recommendations for acceptance/rejection if requirements are not all met · Analyzes user requests for systems changes or improvements. Documents functional requirements and assesses cost, feasibility and utility. Develops recommendation as to how, when or whether to proceed with making the changes · Acts as the in-house guide on applications, systems and/or processes to internal clients in identifying and resolving, processing/reporting programming problems. Consultation can take the form of trouble shooting and/or education · Provides ongoing training and assistance for end users and other partner groups for a particular application, system or process · Analyzes processing procedures. Develops recommendations for improvements · Builds and maintains dictionaries for applications and systems support by the analyst · Analyzes and documents issues. Works with other programmers to correct code problems · Assists in the developing communication content for specific system changes being implemented in production
We are in search of a Land Analyst to join our team situated in Houston, Texas. In this role, you will be tasked with the critical responsibility of managing customer applications and maintaining accurate customer records. This position is crucial in the monitoring of customer accounts and taking the necessary actions. This opportunity is a perfect fit for individuals who thrive in a dynamic, fast-paced team environment.<br><br>Responsibilities:<br>• Undertaking the processing of customer credit applications with accuracy and efficiency.<br>• Maintaining accurate customer credit records.<br>• Communicating effectively with operators on issues related to interest calculations, title support requests, curative, suspense, direct deposit, and billing and revenue.<br>• Reviewing assignments, leases, contracts, and title opinions to determine and verify company interest.<br>• Ensuring correct wells, leases, and contracts are assigned during the review of draft assignments.<br>• Managing the workover AFE function, which includes the verification of ownership and interest, internal routing, tracker maintenance, and timely communication of elections to operators.<br>• Creating well, leases, and contract exhibits for documents to be filed of record.<br>• Setting up and maintaining JIB and revenue decks representing company interests in Bolo.<br>• Handling the setup and maintenance of operator and vendor records in Bolo.<br>• Assisting with acquisition, divestiture, due diligence, audits, and other special projects as needed.<br>• Providing necessary documentation and explanations related to land administration during external audits.
<p>We are looking for a skilled Systems Analyst specializing in BMC Helix to join our team in Houston Texas. This role requires a blend of technical expertise, problem-solving, and communication skills to support critical operational systems. The ideal candidate will have experience in the financial industry and a strong ability to manage multiple priorities with precision.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day operational support for the BMC Helix application, ensuring system functionality and resolving issues promptly.</p><p>• Collaborate with technology teams to maintain and improve operations monitoring processes.</p><p>• Communicate effectively with users and management regarding problem resolution and system updates.</p><p>• Create and maintain technical documentation, including application procedures and workflows.</p><p>• Track, route, and resolve problem calls while ensuring proper closure and documentation.</p><p>• Perform configuration and administration tasks for the BMC Helix application, including workflows, views, and service request catalog setups.</p><p>• Support compliance with change management and security policies to maintain system integrity.</p><p>• Diagnose and troubleshoot production issues to minimize downtime and optimize performance.</p><p>• Utilize advanced query creation to support custom and out-of-the-box application configurations.</p>