<p><strong>Digital Business Analyst</strong></p><p><strong>Location: Hybrid in Houston, TX; Onsite 3-4 days/week</strong></p><p><strong>Duration: 6 month contract, extension/conversion potential</strong></p><p><br></p><p>We are looking for an experienced digital business analyst to help shape and strengthen customer self-service experiences in Houston, Texas. This contract position will work closely with product, UX, data, and business teams to turn customer needs into practical digital solutions across web, mobile, and conversational channels. The role focuses on improving customer journeys, advancing AI-supported capabilities, and ensuring initiatives are delivered with measurable business value.</p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Drive discovery and requirements planning for digital self-service capabilities across customer-facing channels such as websites, mobile applications, and chat-based tools.</p><p>• Examine customer interactions from start to finish to uncover pain points, remove barriers, and increase satisfaction, adoption, and operational efficiency.</p><p>• Collaborate with business partners, UX specialists, product leaders, and data teams to create user stories, define acceptance criteria, and establish meaningful success measures.</p><p>• Assess where artificial intelligence and machine learning can improve customer support and self-service through features such as virtual assistants, predictive insights, personalization, and intelligent automation.</p><p>• Convert complex business goals and AI-related concepts into clear functional requirements that support scalable, measurable digital products.</p><p>• Act as the connection point between stakeholders and technical teams to maintain shared understanding, alignment, and effective execution in an Agile environment.</p><p>• Guide backlog grooming, priority setting, sprint preparation, and risk tracking to keep delivery efforts focused on customer and business outcomes.</p><p>• Contribute to product direction by helping define feature vision, support decision-making, and promote continuous enhancement of digital experiences.</p><p>• Provide guidance to less experienced analysts when needed and support cross-functional project efforts through leadership and mentorship.</p>
<p>Our client, a B2B organization in Houston, is looking for a Digital Marketing Analyst to turn marketing data into clear, actionable insight. This person will measure campaign performance across channels, build reporting that leadership relies on, and help the team spend smarter. It's a great fit for someone who is as comfortable telling the story behind the numbers as building the dashboard.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Build and maintain dashboards and recurring reports in [Tableau / Power BI / Looker Studio]</li><li>Analyze performance across paid, organic, email, social, and web channels to identify trends and opportunities</li><li>Manage GA4 configuration, event tracking, and tag management through Google Tag Manager</li><li>Develop and refine attribution models to measure channel contribution to revenue</li><li>Calculate and report on KPIs including CAC, ROAS, conversion rates, and customer lifetime value</li><li>Partner with marketing, sales, and finance to define goals and measurement frameworks</li><li>Design and analyze A/B and multivariate tests</li><li>Present findings and recommendations tostakeholders in clear, non-technical terms</li></ul><p><br></p><p><br></p>
We are looking for an experienced Level 3 Cybersecurity Analyst to support and strengthen enterprise security operations in Houston, Texas. This Long-term Contract position is ideal for a detail-oriented candidate who can protect Windows-based environments, administer secure access, and help maintain resilient infrastructure across end-user and server platforms. The role combines hands-on security administration with system oversight, requiring strong judgment, technical depth, and the ability to work across core technologies such as Active Directory, Microsoft Windows Server, Windows 10, Dell platforms, and Citrix environments.<br><br>Responsibilities:<br>• Oversee security administration activities across enterprise systems, with a focus on protecting Windows server and desktop environments.<br>• Manage identity and access controls within Active Directory, including account provisioning, permissions review, and policy enforcement.<br>• Monitor, maintain, and harden Microsoft Windows Server infrastructure to support secure and reliable business operations.<br>• Support endpoint security for Windows 10 devices by addressing vulnerabilities, applying controls, and coordinating remediation efforts.<br>• Administer and troubleshoot security-related issues across Dell Technologies hardware and associated enterprise platforms.<br>• Maintain secure access and session integrity within Citrix environments, resolving risks that could affect availability or user productivity.<br>• Investigate system security events, analyze operational issues, and implement corrective actions to reduce exposure and improve stability.<br>• Document configurations, security procedures, and administrative activities to support compliance, audit readiness, and operational consistency.