<p>We are seeking a highly skilled and experienced Senior Infrastructure Engineer to lead the design, implementation, and maintenance of our enterprise IT infrastructure. This role is critical in ensuring high availability, scalability, performance, and security of all infrastructure systems, including servers, storage, networking, and cloud platforms. The ideal candidate is a strategic thinker and technical expert with hands-on experience in modern infrastructure technologies, automation, and infrastructure-as-code practices.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Architect and implement scalable, secure, and highly available infrastructure solutions (on-premise, cloud, or hybrid).</li><li>Lead infrastructure projects from design through deployment, including migrations, upgrades, and new implementations.</li><li>Ensure the reliability and performance of systems, networks, and services through monitoring, proactive maintenance, and automation.</li><li>Collaborate with security, development, and operations teams to ensure infrastructure aligns with compliance and security requirements.</li><li>Develop and maintain disaster recovery and business continuity plans.</li><li>Evaluate, recommend, and implement new technologies and tools to optimize infrastructure performance and cost.</li><li>Mentor junior engineers and provide technical leadership across cross-functional teams.</li><li>Manage vendor relationships, service-level agreements (SLAs), and procurement for infrastructure components.</li></ul>
<p><strong>Key Responsibilities:</strong></p><ul><li>Provide hands-on support for <strong>day-to-day cloud operations</strong>, including responding to end-user tickets and troubleshooting cloud-related issues.</li><li>Collaborate with business units to understand their cloud needs and offer <strong>recommendations</strong> for optimal solutions.</li><li>Manage and maintain <strong>AWS accounts</strong> (50+), ensuring secure and efficient usage across various business units.</li><li>Participate in <strong>Teams threads</strong> to address ongoing cloud requests and provide timely support.</li><li>Assist in building and refining <strong>Active Directory (AD) and Group Policies</strong> to enhance the cloud environment.</li><li>Identify opportunities for improvement and contribute to the <strong>evolution of our cloud infrastructure</strong>.</li><li>Operate independently while maintaining a strong focus on <strong>user support and service excellence</strong>.</li></ul><p><br></p>
<p>We are seeking a skilled Audio Visual (AV) Engineer to design, implement, support, and maintain AV systems across our organization. This role will manage the full lifecycle of AV technologies including conference room systems, digital signage, event support, and integrated control systems. The ideal candidate will have strong hands-on experience with AV hardware, software, and infrastructure, and will collaborate closely with IT, facilities, and executive teams to ensure seamless AV operations.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Design and implement AV systems for conference rooms, training rooms, auditoriums, and other meeting spaces.</li><li>Install, configure, and maintain AV equipment including projectors, displays, microphones, speakers, cameras, and video conferencing systems (e.g., Zoom Rooms, Microsoft Teams Rooms, Cisco Webex).</li><li>Program and troubleshoot AV control systems (e.g., Crestron, Extron, AMX).</li><li>Provide technical support for live meetings, events, webinars, and hybrid/remote communications.</li><li>Maintain and monitor AV infrastructure and ensure optimal performance and uptime.</li><li>Coordinate with vendors, integrators, and contractors for AV installations and service.</li><li>Create and maintain documentation including schematics, diagrams, and user guides.</li><li>Train end-users and internal staff on AV systems and tools.</li><li>Ensure AV systems meet accessibility, security, and compliance standards.</li></ul>
<p>Key Responsibilities:</p><ul><li>Design, implement, and maintain network infrastructure including firewalls, switches, and wireless systems.</li><li>Manage and support Fortinet firewalls and FortiGate/FortiManager platforms.</li><li>Administer HP switches and HP WiFi systems, with a planned migration to Cisco Meraki.</li><li>Maintain and optimize Microsoft Entra ID (formerly Azure AD) and Office 365 environments.</li><li>Monitor network performance and troubleshoot issues to ensure high availability and security.</li><li>Collaborate with cross-functional teams to support infrastructure projects and upgrades.</li><li>Document network configurations, procedures, and changes.</li><li>Stay current with emerging technologies and recommend improvements.</li></ul><p><br></p>
<p>We are seeking a highly experienced and technically proficient Senior Network Engineer to lead the planning, implementation, and maintenance of our enterprise network infrastructure. This role is critical for ensuring secure, scalable, and highly available network connectivity across all corporate and remote locations. The ideal candidate will be a strategic thinker with hands-on expertise in designing complex networks, managing firewalls, and implementing best practices in security, performance, and redundancy.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Design, implement, and maintain LAN/WAN, Wi-Fi, SD-WAN, VPN, and cloud network infrastructure.</li><li>Manage enterprise-grade routers, switches, firewalls, and wireless controllers (Cisco, Aruba, Palo Alto, Fortinet, etc.).</li><li>Monitor network performance, conduct troubleshooting and root cause analysis, and resolve high-level network issues.</li><li>Lead or participate in network projects such as site buildouts, data center migrations, and cloud integrations (e.g., AWS, Azure networking).</li><li>Maintain and optimize network security posture (e.g., firewalls, access control, segmentation, IPS/IDS, zero trust).</li><li>Configure and manage routing protocols such as BGP, OSPF, EIGRP, and MPLS.</li><li>Ensure redundancy and disaster recovery plans for critical network paths and services.</li><li>Create and maintain network diagrams, documentation, and SOPs.</li><li>Provide technical leadership and mentoring to junior engineers and network support staff.</li><li>Work with cross-functional teams including IT Security, Systems, Cloud, and Application teams.</li></ul>
<p>We are seeking a skilled Unified Communications & Infrastructure Support Engineer with strong experience in Cisco Unified Communications Manager (CUCM) and enterprise IT infrastructure support. This role will be responsible for the configuration, maintenance, and support of voice and collaboration systems, as well as contributing to the broader IT infrastructure including servers, networks, and systems administration.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage, configure, and support Cisco Unified Communications Manager (CUCM), Unity Connection, and associated voice systems.</li><li>Administer and troubleshoot VoIP phones, gateways, SIP trunks, call routing, and voicemail systems.</li><li>Monitor voice infrastructure performance and ensure high availability and quality of service.</li><li>Perform upgrades, patches, and maintenance on Cisco UC platforms.</li><li>Provide tier 2/3 support for infrastructure systems including Windows/Linux servers, Active Directory, storage, and networking devices.</li><li>Assist in the administration and monitoring of enterprise networks, firewalls, switches, and VPNs.</li><li>Participate in system and network troubleshooting, root cause analysis, and resolution.</li><li>Support infrastructure projects such as migrations, backups, and patch management.</li><li>Document configurations, processes, and procedures following best practices.</li></ul>
<p><strong>About the Role</strong></p><p>We are seeking a <strong>Cost Project Control Specialist II</strong> to support project execution teams in the development, monitoring, and control of project budgets and costs. This position is ideal for a detail-oriented, analytical professional with a foundation in cost control and project management who is eager to grow in a fast-paced project environment.</p><p>W<strong>Key Responsibilities</strong></p><ul><li><strong>Budget Development & Management</strong></li><li>Assist in recasting project estimates into structured budgets.</li><li>Ensure alignment with project scope, schedule, and resource requirements.</li><li>Maintain accurate budget documentation and cost tracking systems.</li><li><strong>Commitment Execution & Management</strong></li><li>Support execution of commitments against approved budgets (POs, contracts, subcontracts).</li><li>Track commitments to confirm alignment with budget limits and project objectives.</li><li>Monitor expenditures and report discrepancies or overruns.</li><li><strong>Change Management</strong></li><li>Assist in documenting and evaluating scope changes or variations affecting costs.</li><li>Support impact analysis for cost changes and maintain proper documentation.</li><li>Update budgets and forecasts with approved changes.</li><li><strong>Forecasting & Estimate at Completion (EAC)</strong></li><li>Contribute to developing cost forecasts using historical data and current expenditures.</li><li>Assist in calculating EAC by analyzing actual, committed, and projected costs.</li><li>Provide input for variance reports and recommend corrective actions.</li><li><strong>Reporting & Analysis</strong></li><li>Prepare cost reports, dashboards, and summaries for stakeholders.</li><li>Highlight cost trends, risks, and opportunities for optimization.</li><li><strong>Collaboration & Support</strong></li><li>Work with project managers, engineers, and procurement teams for accurate cost alignment.</li><li>Assist with audits and compliance reviews related to cost management processes.</li></ul><p><br></p>
<p>Key Responsibilities:</p><ul><li>Provide hands-on support for day-to-day cloud operations, including responding to end-user tickets and troubleshooting cloud-related issues.</li><li>Collaborate with business units to understand their cloud needs and offer recommendations for optimal solutions.</li><li>Manage and maintain AWS accounts (50+), ensuring secure and efficient usage across various business units.</li><li>Participate in Teams threads to address ongoing cloud requests and provide timely support.</li><li>Assist in building and refining Active Directory (AD) and Group Policies to enhance the cloud environment.</li><li>Identify opportunities for improvement and contribute to the evolution of our cloud infrastructure.</li><li>Operate independently while maintaining a strong focus on user support and service excellence.</li></ul><p><br></p>
We are looking for a knowledgeable and proactive Cyber Security Lead to oversee the design and implementation of security measures that protect critical systems and data. Based in The Woodlands, Texas, this role will focus on enhancing network security and ensuring compliance with industry standards. The ideal candidate will bring expertise in firewall technologies, configuration management, and cyber security best practices.<br><br>Responsibilities:<br>• Manage the deployment and maintenance of firewall solutions, including Checkpoint and Cisco ASA, to ensure robust network security.<br>• Design and implement cyber security strategies that align with organizational goals and regulatory requirements.<br>• Conduct regular security assessments and audits to identify vulnerabilities and recommend corrective actions.<br>• Oversee configuration management processes to maintain system integrity and prevent unauthorized access.<br>• Collaborate with cross-functional teams to develop and enforce security policies and procedures.<br>• Provide technical guidance and training to team members on cyber security tools and techniques.<br>• Stay updated on emerging cyber threats and technologies, adapting security measures as needed.<br>• Respond to security incidents promptly, performing root cause analysis and implementing solutions to prevent recurrence.<br>• Monitor network traffic and system logs to detect and mitigate potential security breaches.<br>• Ensure compliance with all relevant standards and frameworks, such as NIST and ISO 27001.
<p>We are seeking a highly skilled High-Level Desktop Support Specialist / Junior System Administrator with strong expertise in Amazon Web Services (AWS), Active Directory (AD), and group policy management. The ideal candidate will have a solid IT support background and the technical aptitude needed to support and enhance system performance, troubleshoot complex issues, and maintain infrastructure to meet organizational goals. This candidate will act as a bridge between desktop support and system administration, ensuring that end-user issues are resolved efficiently while also managing larger IT infrastructure projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Active Directory (AD) Administration:</strong></p><ul><li>Manage and maintain Active Directory environments, ensuring proper administration of user accounts, groups, and permissions.</li><li>Develop and implement Group Policy Objects (GPOs) to enforce company policies and streamline the user experience.</li><li>Monitor and troubleshoot AD replication issues and domain controller health.</li></ul><p><strong>AWS Administration:</strong></p><ul><li>Assist in managing and maintaining AWS infrastructure, including EC2 instances, S3 buckets, IAM roles, and VPC configurations.</li><li>Participate in backups, snapshots, and disaster recovery planning in the AWS ecosystem.</li><li>Collaborate with senior team members to automate tasks using AWS tools like Lambda, CloudFormation, or scripting.</li></ul><p><strong>System Administration Support:</strong></p><ul><li>Perform routine maintenance and updates on on-premises and cloud-based servers.</li><li>Help secure systems by identifying vulnerabilities and deploying patches or updates.</li><li>Assist in the implementation of IT infrastructure projects such as migrations, upgrades, or new system rollouts.</li></ul><p><strong>User Training & Knowledge Sharing:</strong></p><ul><li>Provide technical guidance and training to end users on various IT processes, systems, and security best practices.</li><li>Document technical solutions and contribute to internal knowledge base articles.</li></ul><p><strong>Collaboration & Communication:</strong></p><ul><li>Work closely with senior system administrators, network engineers, and IT leadership to identify and resolve IT issues.</li><li>Assist with the onboarding and offboarding of personnel, ensuring a seamless transition of IT resources.</li></ul><p><br></p>
We are looking for a skilled Systems Administrator to join our team in Houston, Texas. The ideal candidate will be responsible for managing and maintaining our IT infrastructure, ensuring seamless operations across various platforms. This role requires a proactive individual with expertise in system administration and a commitment to optimizing performance and reliability.<br><br>Responsibilities:<br>• Oversee the daily performance and functionality of IT systems, ensuring smooth operations.<br>• Configure, manage, and troubleshoot VMware environments to maintain system efficiency.<br>• Administer and support Microsoft Office 365 applications, ensuring proper functionality and user accessibility.<br>• Perform regular system updates and backups to safeguard data and minimize downtime.<br>• Monitor network activities and address security vulnerabilities to protect against potential threats.<br>• Provide technical support to staff, resolving issues related to hardware, software, and system access.<br>• Collaborate with other teams to implement IT solutions that align with organizational goals.<br>• Maintain documentation of system configurations, processes, and troubleshooting procedures.<br>• Evaluate and recommend improvements to enhance system performance and scalability.
We are looking for an experienced ERP/CRM Developer to join our team in Houston, Texas. In this contract position, you will play a critical role in enhancing and maintaining enterprise systems, ensuring they align with organizational goals and user needs. Your expertise in scripting, configuration, and API development will be essential to delivering robust and scalable solutions.<br><br>Responsibilities:<br>• Design and implement ERP/CRM solutions that meet business objectives and technical requirements.<br>• Develop and optimize client-side scripts to enhance system functionality and user experience.<br>• Collaborate with stakeholders to gather and analyze requirements, translating them into technical specifications.<br>• Create and maintain detailed Business Requirement Documents (BRDs) to support development processes.<br>• Configure and customize ERP/CRM systems to ensure seamless integration and functionality.<br>• Develop APIs to facilitate data exchange and system interoperability.<br>• Perform regular system maintenance and troubleshoot issues to ensure optimal performance.<br>• Provide technical documentation and training to support system users.<br>• Work closely with cross-functional teams to ensure alignment of system capabilities with business goals.
<p>The Salesforce Technical Architect will deliver technical expertise in design, development, coding, testing, and enhancements to the Salesforce ecosystem. This role involves leading design sessions, architecting solutions from the ground up, and mentoring team members on best practices.</p><p> </p><p>Key Responsibilities:</p><ul><li>Architect Salesforce.com solutions from the ground up</li><li>Design, develop, test, and deploy high-quality business solutions on the Salesforce platform</li><li>Lead design/coding sessions and resolve technical/design conflicts</li><li>Implement solutions across Sales Cloud, Service Cloud, Force.com, Chatter, and AppExchange</li><li>Develop using Apex, Visualforce, Lightning Components, SOQL, and related technologies</li><li>Integrate Salesforce with other applications using SOAP, REST, and middleware tools like MuleSoft</li><li>Mentor and coach less-experienced team members</li></ul><p><br></p>
<ul><li>Oversee the development and operations of Front Office applications and the data warehouse infrastructure hosted on Amazon Web Services (AWS).</li><li>Deliver innovative technical solutions to enhance trading platforms and address business challenges, including gathering requirements, setting priorities, planning tasks, and ensuring timely delivery.</li><li>Collaborate with internal teams and external IT consultants across global locations to ensure solutions align with business needs and project timelines.</li><li>Champion operational excellence by implementing robust monitoring, alerting, and predictive operations strategies.</li><li>Engage closely with global development teams to support organizational technology initiatives.</li><li>Serve as a representative and advocate for Mercuria IT, both within the organization and in external engagements</li></ul><p><br></p>
<p>We are seeking an experienced Power Platform Developer with advanced expertise in Power Apps and Power Automate to join our team. This role supports high-impact projects within a large, complex corporate environment. The ideal candidate will design and develop Power Apps solutions that streamline business processes, enhance data accessibility, and deliver actionable insights for strategic decision-making.</p><p>This position is ideal for a self-starter who thrives in a collaborative environment, demonstrates strong communication skills, and is motivated to create impactful, user-centered solutions. Soft skills are a major factor for success in this role.</p><p>Key Responsibilities:</p><ul><li>Design, develop, and optimize Power Apps solutions to improve operational efficiency</li><li>Build and manage custom connectors for integration with external systems</li><li>Implement governance, security, and compliance standards across the Power Platform</li><li>Manage multiple environments, monitor usage, and optimize applications</li><li>Collaborate with stakeholders to gather requirements and provide training/support</li><li>Apply ALM (Application Lifecycle Management) practices for solution deployment</li><li>Troubleshoot and resolve complex technical issues</li><li>Present solutions and updates to directors and business stakeholders</li></ul><p><br></p>
