We are looking for a Collections Specialist to join our transport team in Houston, Texas in a contract-to-permanent capacity. This position focuses on business-to-business receivables management, helping reduce overdue balances while supporting consistent cash flow and positive customer relationships. The ideal candidate will bring strong collections experience, sound judgment, and the ability to work across departments to resolve payment issues efficiently.<br><br>Responsibilities:<br>• Oversee an assigned group of B2B customer accounts and drive timely follow-up on outstanding balances across domestic and international portfolios.<br>• Investigate payment issues by reviewing disputed invoices, deductions, short pays, and unapplied cash, then coordinate resolution with the appropriate teams.<br>• Evaluate account activity and payment behavior to identify trends, collection risks, and accounts that may require escalation.<br>• Keep account histories, collection activity, and supporting documentation current within accounts receivable and collection tracking systems.<br>• Partner with Sales, Customer Service, Credit, and Finance teams to remove barriers to payment and improve account resolution timelines.<br>• Reconcile customer account balances to confirm receivable accuracy and address discrepancies that affect aging.<br>• Produce regular updates on aging, collection progress, and account status for leadership and internal stakeholders.<br>• Assist with month-end accounts receivable tasks and follow internal financial controls, company policies, and standard procedures.<br>• Escalate significantly overdue or high-risk accounts to management and contribute ideas that strengthen collection results and the customer experience.
We are looking for a detail-oriented Collections Specialist to support receivables activities for a growing team in Houston, Texas. This Long-term Contract position is ideal for someone who can manage a large volume of accounts while maintaining accuracy and strong customer communication. The role follows a hybrid schedule with time split between the office and remote work, and it offers the opportunity to contribute to timely cash flow and account resolution.<br><br>Responsibilities:<br>• Manage outreach and follow-up activities for a high volume of customer accounts to secure timely payment and reduce outstanding balances.<br>• Review account status, billing details, and payment history to identify discrepancies and determine the best collection approach.<br>• Communicate with customers by phone and in writing to resolve past-due balances while maintaining a detail-oriented and service-focused approach.<br>• Use Excel tools such as formulas, pivot tables, and lookup functions to track collection activity, analyze aging trends, and prepare status reports.<br>• Partner with internal teams including billing, customer service, and accounts receivable to investigate issues and support account resolution.<br>• Document collection efforts, customer responses, and payment commitments accurately within accounting and CRM systems.<br>• Apply sound judgment and negotiation skills to address disputes, establish payment arrangements, and escalate complex cases when needed.<br>• Support ongoing process updates and system-related changes as needed while maintaining continuity in daily collections operations.
<p>Are you a proactive problem-solver who enjoys building relationships, reducing risk, and driving cash flow results? Our client, a leading wholesale distribution organization in Houston, is seeking a Credit & Collections Specialist to play a key role in strengthening accounts receivable performance and supporting overall business operations.</p><p><br></p><p>This is an excellent opportunity for a detail-oriented professional who can confidently balance<strong> </strong>credit analysis, collections strategy, customer service, and account resolution. You'll manage a high-volume portfolio, help improve cash collections, evaluate credit risk, and serve as a trusted partner to customers, sales teams, and branch leadership.</p><p><br></p><p>What You'll Do</p><ul><li>Take ownership of a diverse portfolio of customer accounts, proactively driving collection efforts and resolving outstanding balances.</li><li>Investigate billing issues, payment discrepancies, and account disputes, partnering with customers and internal stakeholders to achieve timely resolutions.</li><li>Evaluate new and existing customer accounts, analyze creditworthiness, and recommend appropriate credit limits and payment terms.</li><li>Make informed credit decisions that support business growth while protecting the organization from unnecessary risk.</li><li>Maintain accurate account records, collection notes, credit documentation, and risk assessments.</li><li>Collaborate closely with sales teams and branch personnel to strengthen customer relationships while ensuring adherence to payment terms.</li><li>Monitor and manage accounts placed on credit hold, making timely decisions on order releases and communicating account status effectively.</li><li>Apply established credit policies and best practices when reviewing applications and managing higher-risk accounts.</li><li>Engage directly with customers to negotiate payment arrangements, reduce aging receivables, and improve overall cash flow performance.</li></ul><p><br></p>