10 results for It Support Analyst in Hopkins, MN

Technical Support Analyst

Anoka, MN
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are seeking a customer-focused IT Support Specialist to join our team and play a key role in delivering high-quality technical support within a manufacturing environment. This individual will troubleshoot hardware, software, and network issues while ensuring minimal disruption to both office and production operations. This position is located in Anoka, MN, onsite. Responsibilities:Own and resolve assigned IT support issues, ensuring timely resolution aligned with SLAsTroubleshoot hardware, software, OS, and network-related issues across user environmentsProvide remote support for systems and applications using standard toolsEscalate complex issues and collaborate with senior team members when neededPartner with IT leadership to understand user needs, processes, and support strategiesCoordinate with team members to expedite issue resolutionDocument incidents, troubleshooting steps, and resolutions accuratelyContribute to and maintain knowledge base articlesSupport IT projects and infrastructure-related initiatives as assignedParticipate in on-call support rotation as needed
2026-03-26T00:00:00Z

Desktop Support Analyst

Wayzata, MN
onsite
Temporary
26 - 35 USD / Hourly
We’re looking for a Desktop Support Analyst who enjoys solving problems, supporting people, and improving how technology is delivered across the organization. This role supports employees globally by ensuring their tools, devices, and systems work reliably so they can stay productive. You’ll be hands-on with end-user support while also contributing to process improvements and small projects.What you’ll do• Provide day-to-day support for laptops, desktops, peripherals, and end-user software• Respond to and manage help desk tickets, keeping users informed through resolution• Help administer the ticketing system, including ticket routing and prioritization• Support employee onboarding and offboarding, including device setup and workstation readiness• Assist with mobile devices, printers, and corporate print services• Maintain accurate inventory of IT equipment and supplies• Document procedures and help improve support processes and services• Partner with vendors, consultants, or contractors on assigned initiatives• Support junior team members with technical guidance and best practices• Participate in upgrades, changes, or maintenance that may occur outside standard hours• Contribute to small projects and support larger, cross-functional initiatives• Recommend tools or technologies that improve user experience and efficiencyWhat success looks like• Users feel supported, informed, and confident in their technology• Issues are resolved efficiently with clear communication• Processes are documented and continuously improved• The IT team is seen as responsive, collaborative, and service-oriented Interested candidates should contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf.(com).
2026-03-29T00:00:00Z

Sr. IT Support Specialist

Plymouth, MN
onsite
Temporary
30 - 35.97 USD / Hourly
The Senior IT Support Specialist provides advanced technical support across the organization and serves as the primary escalation point for complex issues. This role requires hands-on experience with modern endpoint, network, and cloud technologies. The specialist leads technical initiatives, and contributes to the stability, security, and performance of core IT systems. Responsibilities:• Diagnose and resolve complex incidents involving Windows endpoints, mobile devices, identity services, networking, and cloud applications.• Perform root cause analysis on recurring issues and implement permanent corrective actions.• Act as the highest internal escalation point for technical problems related to device management, authentication, endpoint security, network performance, and system integrations.• Lead deployments and upgrades of technologies such as MDM platforms, endpoint protection suites, network hardware, collaboration tools, and cloud productivity systems.• Create and maintain system documentation, SOPs, and configuration guides for internal use.• Monitor and optimize systems including device management platforms, directory services, network infrastructure, and cloud applications.• Coordinate with teams and external vendors when advanced issues or system escalations require specialized support.
2026-03-29T00:00:00Z

Help Desk Analyst I

Minnetonka, MN
onsite
Temporary
19.5 - 24 USD / Hourly
We are looking for a dedicated Help Desk Analyst I to join our team in Minnetonka, Minnesota. Responsibilities:• Monitor incoming tickets and system alerts in ServiceNow, responding promptly and appropriately.• Document customer interactions with precision and maintain detailed records in line with organizational standards.• Update and manage tickets in accordance with established Service Level Agreements.• Follow organizational guidelines for delivery processes, including incident, problem, change, and knowledge management.• Escalate complex issues when necessary to ensure timely resolution.• Accurately record customer impact, resolution steps, and prioritize tasks based on policy and client needs.• Manage incident recovery, performance monitoring, and reporting with a focus on data accuracy.• Provide after-hours support, including nights and weekends, and participate in structured on-call rotations.• Foster attentive and quality interactions with customers while delivering excellent service.• Collaborate effectively with team members, partners, and internal staff to achieve shared goals.
2026-04-02T00:00:00Z

Information Technology, Support

Minneapolis, MN
onsite
Temporary
22 - 26 USD / Hourly
We are looking for an IT Service Desk Analyst to join our team in Golden Valley, Minnesota on a contract basis. This role involves providing in-person Level 1 IT support in a dynamic environment where service excellence is a top priority. As part of the Global Shared Services Organization, you will play a key role in enhancing the employee experience through technical expertise and innovative solutions. Responsibilities: • Provide technical troubleshooting and support for laptop hardware, software, and audiovisual equipment in conference rooms. • Research, assess, and resolve incidents and service requests efficiently. • Deliver exceptional customer service while maintaining a customer-first mindset. • Identify opportunities for process improvements to enhance operational efficiency and customer satisfaction. • Manage escalations from external service providers to ensure timely resolution. • Update standard operating procedures and service documentation to reflect current practices. • Monitor and report on key performance metrics to maintain high-quality service standards. • Collaborate cross-functionally to address technical challenges and improve processes.
2026-03-31T00:00:00Z

Info Security Analyst

Minneapolis, MN
remote
Temporary
40 - 50 USD / Hourly
We are looking for an experienced Information Security Analyst to join our team. In this contract position, you will play a pivotal role in ensuring the organization's security policies and controls align with industry regulations and best practices. This role is ideal for someone who thrives in a financial services environment and has a solid background in information security governance, risk management, and regulatory compliance. Responsibilities:• Develop and implement security policies and controls to protect organizational data and assets.• Ensure compliance with financial regulations and industry standards by leveraging the ServiceNow Integrated Risk Management platform.• Conduct regular audits to assess and strengthen the organization's security posture.• Support internal security awareness initiatives and training programs to enhance employee understanding of security protocols.• Collaborate with cross-functional teams to align security measures with business objectives.• Respond to audit requests and provide detailed documentation for regulatory reviews.• Monitor and evaluate risk management practices to address vulnerabilities proactively.• Maintain governance frameworks to ensure consistent application of security standards.• Analyze security metrics and reports to identify potential areas for improvement.• Provide hands-on expertise in the ServiceNow platform to optimize risk management processes.
2026-03-28T00:00:00Z

Salesforce Technical Analyst

Minneapolis, MN
remote
Contract / Temporary to Hire
33.25 - 40 USD / Hourly
We are looking for a dedicated Salesforce Technical Analyst to join our team. In this position, you will play a pivotal role in supporting a growing retail network by leveraging your technical expertise and problem-solving skills. Your contributions will enhance the interaction between retail teams and homeowners, ensuring seamless operations and continuous improvement. Responsibilities:• Provide application support for Salesforce, ensuring timely resolution of issues and adherence to service level agreements.• Utilize ServiceNow and other tools to manage support requests efficiently and accurately.• Collaborate with team members to share knowledge, foster learning, and achieve collective goals.• Identify opportunities for process improvement, offering solutions to reduce recurring service tickets and enhance system performance.• Apply critical thinking and technical expertise to troubleshoot and resolve Salesforce-related challenges.• Maintain and improve Salesforce Service Cloud functionalities to meet business needs.• Conduct regular system audits and provide recommendations for optimization.• Support the onboarding and training of team members to ensure consistent application usage.• Manage time effectively to prioritize tasks and deliver results in a fast-paced environment.• Assist in the implementation of best practices to enhance the user experience and operational efficiency.
2026-03-27T00:00:00Z

Accounting Analyst

Minneapolis, MN
onsite
Temporary
26.6 - 30.8 USD / Hourly
We are looking for an Accounting Analyst to join our team on a contract basis in Minneapolis, Minnesota. In this role, you will play a vital part in ensuring the accurate calculation, processing, and reporting of commission payments while supporting various teams including sales, finance, and HR. This position requires a detail-oriented individual with strong analytical skills and a solid understanding of compensation plans. Responsibilities: • Accurately calculate, audit, and process commission payments in alignment with company policies and sales compensation structures. • Interpret and implement diverse commission plans, including bonuses, incentives, and special performance incentive funds (SPIFs). • Collaborate with sales, finance, and HR teams to clarify commission policies and resolve any discrepancies. • Generate detailed reports analyzing commission data for management review. • Support month-end and quarter-end financial close activities related to commission payouts. • Maintain organized and precise records of commission plans, payments, and adjustments. • Assist with testing and implementing commission systems or process enhancements. • Address internal inquiries regarding commission calculations, statements, and policies with professionalism. • Ensure compliance with regulatory and audit standards pertaining to commission structures.
2026-03-26T00:00:00Z

Client Support Associate

Edina, MN
onsite
Permanent
44000 - 52000 USD / Yearly
We are looking for a dedicated Client Support Associate to join our team in Bloomington, Minnesota. In this role, you will be responsible for assisting clients with inquiries, supporting program administration, and providing first-line technical support for our portals. This position requires excellent communication skills and the ability to manage multiple tasks efficiently while ensuring client satisfaction. Responsibilities:• Coordinate meetings with clients.• Provide technical support for for clients and internal departments.•Manage front desk dealing with clients coming in and answering phones.• Handle incoming client calls, responding to inquiries about account updates while ensuring issues are directed to the appropriate internal teams.• Collaborate closely with the client service team to ensure seamless handling of client requests and escalations.• Maintain a calm and detail-oriented approach when managing urgent or demanding client situations.• Assist clients with basic questions, providing contact information or instructions on using online resources as needed.• Perform light front desk duties, including greeting occasional visitors and managing administrative support tasks.• Help ensure smooth office operations by coordinating with various departments and maintaining organized workflows.• Take ownership of learning internal policies and procedures to provide accurate and effective assistance to clients.
2026-03-19T00:00:00Z

Logistics Analyst

Shoreview, MN
onsite
Temporary
22.79 - 25.91 USD / Hourly
We are looking for a detail-oriented Logistics Analyst to join our team in Arden Hills, Minnesota. In this long-term contract position, you will play a vital role in managing and optimizing logistics processes to ensure efficient operations across global supply chains. This opportunity is ideal for candidates who excel in coordination and analysis within the logistics and distribution field. Responsibilities: • Analyze logistics data to identify areas for operational improvement and cost reduction. • Collaborate with global teams to streamline supply chain processes and enhance distribution efficiency. • Coordinate logistics activities, including transportation and warehousing, to meet organizational goals. • Develop and maintain metrics to monitor the performance of logistics operations. • Ensure compliance with regulatory requirements and industry standards in all logistics activities. • Provide recommendations for process improvements to optimize global logistics performance. • Monitor inventory levels and coordinate replenishment strategies. • Work closely with internal and external stakeholders to resolve logistics challenges and improve service delivery. • Prepare detailed reports on logistics performance and present findings to management. • Utilize data-driven insights to support decision-making and strategic planning.
2026-03-25T00:00:00Z