<p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
We are looking for a skilled PC Technician to join our team on a contract basis, based in Boca Raton, Florida. In this role, you will provide technical support for computer hardware, software, and related systems, ensuring smooth operations and resolving issues efficiently. This position is ideal for someone who thrives in a hands-on environment and is experienced with a range of devices and technologies.<br><br>Responsibilities:<br>• Install, configure, and troubleshoot computer hardware and software to ensure optimal performance.<br>• Provide support for cable installation and network connectivity as needed.<br>• Perform maintenance and repairs on Dell and Apple devices to keep systems operational.<br>• Assist with hardware deployment, including delivery and setup of new equipment.<br>• Diagnose and resolve technical issues related to associated hardware and peripherals.<br>• Collaborate with team members to ensure timely project delivery and support.<br>• Follow company guidelines for business casual attire and maintain a detail-oriented approach.<br>• Document all technical issues and resolutions for future reference.<br>• Support strike and delivery operations as per project timelines.<br>• Ensure compliance with organizational policies, including parking expense reimbursements.
<p>We are seeking a detail-oriented and customer-focused Help Desk Technician to join our client in Delray Beach. The ideal candidate will be responsible for providing technical assistance and support to users regarding hardware, software, and network-related issues. This role focuses on remote troubleshooting and ticket resolution, ensuring high quality and timely support for external clients.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide first and second-level support for user issues via phone, email, or ticketing system</li><li>Troubleshoot and resolve issues related to Active Directory, including password resets, account creation, and permissions management</li><li>Administer and support Office 365 accounts, including mailbox setup, user access, and license assignments</li><li>Troubleshoot and resolve Windows 10 operating system problems, including software installations, Windows updates, and device connectivity</li><li>Document all interactions, troubleshooting steps, and resolutions in the ticketing system</li><li>Escalate unresolved issues to higher-level support or specialist teams as appropriate</li><li>Contribute to knowledge base documentation and process improvement</li></ul>
<p>We are accepting applications for a motivated Helpdesk Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul>
<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p> </p>
<p>We are looking for a skilled <strong>Microsoft Sentinel Engineer</strong> to design, build, and operationalize a Microsoft Sentinel Security Information and Event Management (SIEM) and SOAR solution from the ground up. This contract role is critical for establishing a modern, centralized security operations platform that ingests data from multiple sources, detects threats using advanced analytics, automates response through playbooks, and delivers actionable insights to leadership.</p><p>The successful candidate will serve as the lead architect and implementer, responsible for configuring data connectors, developing custom KQL analytics rules, building automation workflows, and integrating Sentinel with existing tools and processes.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Architect and deploy Microsoft Sentinel from scratch in a greenfield environment</li><li>Configure and optimize data connectors for the following sources:</li><li>Fortinet Firewall</li><li>Nutanix</li><li>Windows Servers & Endpoints</li><li>Microsoft 365 E5 Security</li><li>Veeam Backup</li><li>(Additional connectors as identified)</li><li>Develop custom KQL (Kusto Query Language) analytics rules for threat detection, anomaly detection, and hunting</li><li>Design and implement SOAR playbooks using Azure Logic Apps for automated investigation and response</li><li>Enable and tune User and Entity Behavior Analytics (UEBA)</li><li>Create executive-level workbooks and dashboards for leadership visibility and reporting</li><li>Integrate Microsoft Sentinel with the existing ticketing system for automated incident creation and orchestration</li><li>Establish ingestion cost controls, data retention policies, and optimization strategies</li><li>Develop runbooks, operational procedures, and knowledge transfer materials for the internal SOC team</li><li>Provide expert guidance on Sentinel best practices, scaling, and roadmap</li></ul><p><br></p>
<p>We are seeking a highly experienced <strong>Microsoft Security Framework Engineer</strong> to lead the full activation and optimization of the Microsoft Security stack within our Microsoft 365 E5 environment. This is a critical contract role focused on designing, configuring, and deploying a comprehensive security framework to protect endpoints, identities, cloud applications, email, and sensitive Protected Health Information (PHI).</p><p>The successful candidate will serve as the subject matter expert responsible for implementing Microsoft Defender and Purview capabilities from the ground up, ensuring alignment with industry best practices and regulatory requirements.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the end-to-end design, configuration, and deployment of the full Microsoft Security stack, including:</li><li>Microsoft Defender for Endpoint</li><li>Microsoft Defender for Office 365 Plan 2</li><li>Microsoft Defender for Identity</li><li>Microsoft Defender for Cloud Apps</li><li>Entra ID Protection</li><li>Microsoft Purview (Data Loss Prevention (DLP) and Sensitivity Labels for PHI)</li><li>Architect and implement a cohesive Microsoft security framework that integrates all components for maximum protection and visibility</li><li>Configure advanced threat protection, automated investigation and response (AIR), attack surface reduction rules, and device control policies</li><li>Design and deploy Purview DLP policies and sensitivity labeling strategies tailored for PHI protection and regulatory compliance (HIPAA, etc.)</li><li>Implement Entra ID Protection policies, Conditional Access, and identity threat detection capabilities</li><li>Conduct security assessments, gap analysis, and provide recommendations to strengthen the overall security posture</li><li>Collaborate with internal IT, security, and compliance teams to ensure successful adoption and operational handover</li><li>Develop documentation, runbooks, and knowledge transfer materials for ongoing management and maintenance</li><li>Provide expert guidance on Microsoft 365 E5 security licensing, features, and roadmap</li></ul><p><br></p>
<p>We are seeking a highly experienced <strong>Microsoft Security Framework Engineer</strong> to lead the full activation and optimization of the Microsoft Security stack within our Microsoft 365 E5 environment. This is a critical contract role focused on designing, configuring, and deploying a comprehensive security framework to protect endpoints, identities, cloud applications, email, and sensitive Protected Health Information (PHI).</p><p>The successful candidate will serve as the subject matter expert responsible for implementing Microsoft Defender and Purview capabilities from the ground up, ensuring alignment with industry best practices and regulatory requirements.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the end-to-end design, configuration, and deployment of the full Microsoft Security stack, including:</li><li>Microsoft Defender for Endpoint</li><li>Microsoft Defender for Office 365 Plan 2</li><li>Microsoft Defender for Identity</li><li>Microsoft Defender for Cloud Apps</li><li>Entra ID Protection</li><li>Microsoft Purview (Data Loss Prevention (DLP) and Sensitivity Labels for PHI)</li><li>Architect and implement a cohesive Microsoft security framework that integrates all components for maximum protection and visibility</li><li>Configure advanced threat protection, automated investigation and response (AIR), attack surface reduction rules, and device control policies</li><li>Design and deploy Purview DLP policies and sensitivity labeling strategies tailored for PHI protection and regulatory compliance (HIPAA, etc.)</li><li>Implement Entra ID Protection policies, Conditional Access, and identity threat detection capabilities</li><li>Conduct security assessments, gap analysis, and provide recommendations to strengthen the overall security posture</li><li>Collaborate with internal IT, security, and compliance teams to ensure successful adoption and operational handover</li><li>Develop documentation, runbooks, and knowledge transfer materials for ongoing management and maintenance</li><li>Provide expert guidance on Microsoft 365 E5 security licensing, features, and roadmap</li></ul><p><br></p>
<p>We are seeking an experienced <strong>SQL Server 2022 Security & Encryption Engineer</strong> to design and implement a comprehensive security and encryption framework for SQL Server 2022 databases containing Protected Health Information (PHI). This short-term contract role is critical for achieving strong technical safeguards and delivering auditable evidence for HIPAA compliance.</p><p>The successful candidate will deploy and harden SQL Server 2022 using industry-leading encryption, access control, auditing, and masking technologies, ensuring sensitive data is protected at rest, in transit, and in use.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Deploy and configure SQL Server 2022 with a full security and encryption stack, including:</li><li>Transparent Data Encryption (TDE)</li><li>Always Encrypted with Azure Key Vault integration</li><li>Column-Level Encryption on all PHI-containing columns</li><li>Row-Level Security (RLS)</li><li>Dynamic Data Masking (DDM)</li><li>Implement SQL Server Audit and route audit logs to Microsoft Sentinel for centralized monitoring and alerting</li><li>Enforce TLS 1.2 / 1.3 for all database connections and disable legacy protocols</li><li>Perform surface area reduction and hardening (disable unnecessary features, xp_cmdshell, etc.)</li><li>Design and implement secure key management practices using Azure Key Vault</li><li>Develop and document encryption strategies, policies, and procedures for PHI protection</li><li>Create a complete <strong>HIPAA Technical Safeguard evidence package</strong> including configuration documentation, encryption inventories, key management processes, and audit procedures</li><li>Collaborate with the Microsoft Security Framework Engineer and Microsoft Sentinel Engineer to ensure seamless integration with the broader security stack (Defender, Sentinel, Purview DLP, etc.)</li><li>Provide knowledge transfer and training to internal database and security teams</li></ul><p><br></p>