6 results for Noc Technician in Hoffman Estates, IL

Tier 2 Help Desk/Desktop Support Analyst

Cary, IL
onsite
Contract / Temporary to Hire
33.25 - 38.50 USD / Hourly
We are seeking a high-energy, detail-oriented Desktop Support Technician for a contract engagement in Cary, IL. This role is ideal for a detail oriented with deep experience in enterprise-level endpoint management and hardware support. You will be responsible for maintaining the health and performance of our technology stack, ranging from standard executive workstations to specialized warehouse mobility tools. Key Responsibilities Endpoint Management: Deploy, maintain, and troubleshoot Windows 10 and 11 operating systems within a large-scale enterprise environment. Software & Cloud Support: Provide advanced support for the Microsoft 365 suite and manage device enrollment and software deployment via Microsoft Intune and SCCM. Specialized Hardware: Provide hands-on support for Zebra scanners and other warehouse mobility devices to ensure seamless logistics operations. Infrastructure & AV: Maintain conference room setups and audiovisual technology to support onsite collaboration. Networking: Perform basic troubleshooting for wired and wireless connectivity, including TCP/IP, DHCP, DNS, and Meraki-based VPN connectivity. Asset Management: Track hardware and software lifecycles through diligent asset management and inventory practices. Identity & Access: Utilize Active Directory for user management and enterprise IT environment navigation. Service Delivery: Manage and resolve support requests through the ServiceNow ticketing system, ensuring high levels of internal user satisfaction.
2026-04-02T21:38:45Z

Help Desk Analyst II

Chicago, IL
onsite
Contract / Temporary to Hire
42.25 - 50.50 USD / Hourly
We are looking for a skilled and dependable Help Desk Analyst II to join our team in Chicago, Illinois. This part-time role requires on-site presence and is designed as a contract-to-permanent opportunity, offering the potential for long-term growth. The ideal candidate will provide Tier 2 IT support while demonstrating strong technical expertise and attention to detail. Responsibilities:• Deliver Tier 2 technical support for hardware, software, and networking issues to ensure smooth operations.• Troubleshoot and resolve problems related to Microsoft Windows 10 systems and Active Directory.• Manage service desk tickets efficiently, ensuring timely resolutions and accurate documentation.• Provide support for mobile device management, ensuring devices are configured and operating effectively.• Collaborate with team members to address IT concerns and implement solutions that align with business needs.• Maintain a detail-oriented and courteous approach while assisting end-users with technical problems.• Follow established protocols and procedures to ensure consistent and reliable IT support services.• Monitor and report recurring issues, offering recommendations to improve processes and prevent future problems.• Stay updated on emerging IT trends and technologies to enhance support capabilities.• Ensure compliance with company policies and security standards in all IT-related tasks.
2026-04-03T16:14:11Z

CIO - Chief Information Officer

Chicago, IL
onsite
Temporary
71.25 - 82.50 USD / Hourly
We are looking for a dynamic Chief Information Officer (CIO) to provide strategic leadership and ensure the stability of IT operations for a respected non-profit organization in Chicago, Illinois. This long-term contract position requires an experienced individual with strong attention to detail, adept at managing IT systems, driving ongoing initiatives, and fostering collaboration across teams. The role demands a proactive approach to maintaining service quality, improving cybersecurity, and supporting executive leadership. Responsibilities: • Oversee day-to-day IT operations to ensure consistent service delivery and organizational stability. • Manage and lead a team of direct and indirect reports, fostering communication and alignment across departments. • Drive the rollout of a newly implemented Student Information System, ensuring all dependencies are addressed. • Enhance cybersecurity measures and strengthen the organization's overall cyber posture. • Supervise data reporting processes and resolve any existing issues. • Collaborate closely with senior leadership, providing transparent and proactive communication. • Support and mentor the IT team to ensure alignment with organizational goals and priorities. • Ensure the effective use of PeopleSoft and Ellucian Colleague systems for payroll, academic planning, and other essential functions. • Monitor and adapt to shifting priorities, maintaining composure and flexibility in a fast-paced environment. • Lead ongoing technology initiatives to improve operational efficiency and the student technology experience.
2026-03-13T22:13:42Z

Systems Administrator

Racine, WI
onsite
Temporary
31.66 - 36.66 USD / Hourly
We are looking for a skilled Systems Administrator to join our team on a long-term contract basis in Racine, Wisconsin. In this role, you will be responsible for ensuring the seamless operation and maintenance of network systems and infrastructure. Your expertise in network engineering, vendor coordination, and system optimization will be critical in supporting both day-to-day operations and larger infrastructure projects. Responsibilities: • Install and configure network systems and equipment, ensuring updates to existing systems are implemented efficiently. • Plan and execute office reconfigurations, including Ethernet cabling additions, relocations, and removals. • Manage the installation of switches and equipment in racks, ensuring proper cable organization and replacement of open racks with secure, locked racks. • Perform network cable cleanup across various buildings and areas, organizing data closets and improving cable management. • Configure, install, and replace network cameras and wireless access points, while creating diagrams for camera placement and optimal views. • Coordinate vendor activities, including cabling, electrical work, and punch-down tasks, while managing timelines, verifying quotes and invoices, and assessing quality. • Collaborate with stakeholders to understand project requirements, define use cases, and document project scope and expected outcomes. • Develop and maintain detailed documentation, such as network diagrams, floorplans, cable pathways, and equipment configurations. • Track equipment and project progress using tools like Excel and Smartsheets, and assist with equipment specification, ordering, stocking, and tracking. • Configure and validate installed equipment, ensuring functionality and compliance with security standards.
2026-03-23T18:18:41Z

IT Manager/Director

Glendale Heights, IL
remote
Permanent
170000.00 - 200000.00 USD / Yearly
We are looking for an experienced Director of Software Engineering to lead and shape our software engineering strategy. This role involves defining technical visions, designing cloud-based applications, and driving innovation through AI and automation technologies. If you have a passion for creating secure, scalable, and high-performing systems, we want to hear from you. Responsibilities:• Develop and implement a comprehensive software engineering strategy for cloud-hosted applications, integration services, and automation solutions.• Define the technical vision for custom development, database integration, and process automation to support organizational systems.• Identify and incorporate AI and automation technologies to enhance business processes and system efficiency.• Establish and enforce engineering standards to ensure scalability, security, and performance across software systems.• Lead continuous improvement initiatives for engineering processes, tools, and team operations.• Make architectural decisions for Azure services, including App Services, Functions, Storage, Service Bus, Logic Apps, and Data Factory.• Oversee the development of APIs, data pipelines, automation workflows, and system integrations.• Ensure compliance with enterprise security standards, data governance policies, and operational controls.• Research and recommend emerging technologies, such as AI/ML platforms and intelligent automation tools, to stay ahead in the industry.
2026-04-09T20:28:42Z

Security & Digital Identity (Manager)

Chicago, IL
onsite
Permanent
142000.00 - 227000.00 USD / Yearly
We are looking for an experienced Security Manager to oversee the cybersecurity strategies and application security initiatives of our organization. This role is pivotal in ensuring the protection of enterprise systems and sensitive information, while driving the implementation of cutting-edge security solutions. The ideal candidate will bring expertise in identity management platforms and a proactive approach to mitigating security risks. Responsibilities: • Develop and implement comprehensive cybersecurity strategies to safeguard enterprise systems and data. • Manage and enhance application security processes, ensuring compliance with industry standards. • Oversee identity and access management systems, including Okta, Ping Identity, and Microsoft Entra ID. • Conduct regular security assessments and audits to identify vulnerabilities and recommend improvements. • Collaborate with cross-functional teams to integrate security measures into organizational workflows. • Monitor and respond to security incidents, ensuring timely resolution and prevention of future occurrences. • Stay updated on emerging threats and technologies to continuously improve security protocols. • Provide training and guidance to teams on best practices for cybersecurity and data protection. • Prepare detailed reports and presentations on security performance and initiatives for stakeholders. • Lead initiatives to ensure the organization meets regulatory and compliance requirements related to security.
2026-03-24T16:48:41Z