We are looking for a dedicated and detail-oriented Customer Experience Specialist to join our team in Elmhurst, Illinois. In this role, you will handle customer interactions, manage inquiries, and ensure smooth order processing to support our operations in the railroad transportation industry. This is a long-term contract opportunity, ideal for someone with a passion for providing exceptional customer service and a knack for building strong relationships.<br><br>Responsibilities:<br>• Prepare accurate and competitive price quotations for both prospective and existing customers.<br>• Process and enter customer orders into the enterprise resource planning system, ensuring all required documentation is attached.<br>• Respond promptly to inquiries about pricing, orders, shipments, deliveries, and invoices, providing accurate and helpful information.<br>• Serve as the primary liaison between customers and internal teams, fostering strong and effective working relationships.<br>• Maintain and update customer and order information in the system, ensuring data accuracy and completeness.<br>• Attend industry meetings and trade association events to stay informed about market trends and opportunities.<br>• Assist with accounts receivable collections by collaborating with customers to resolve outstanding payments.<br>• Identify and report market opportunities while addressing potential challenges that could impact business operations.<br>• Handle incoming calls and direct them to the appropriate team or individual efficiently.<br>• Support administrative tasks such as filing sales order documentation and organizing records.
<ul><li><strong>Position: Service Specialist (Contract Role)</strong></li><li><strong>Location: Triangle Plaza 8750 W. Bryn Mawr Avenue Chicago IL USA 60631</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay: $20 - $21/per hour</strong></li></ul><p> </p><p>JOB SUMMARY:</p><p>The Service Specialist will serve as support service representative post-implementation. This role will be supporting timely and successful resolution of client needs and improving the overall client experience. The Service Specialist is expected to build maintain positive relationships with all stakeholders including our sales organization employer groups cross functional internal partners. They will act as the administrative support execute tasks and responsibilities.</p><p>This position requires strong relationship management communication critical thinking project management and problem resolution skills to meet the diverse needs of our sales team and employer groups.</p><p> </p><p>RESPONSIBILITIES:</p><ul><li>Act as first point of contact for all incoming employer-client agent calls on the Service phone line. </li><li>Handle level 1 tasks which include but not limited to: limited policyholder terminations provide invoices re-enrollment reports provide payment status updates assist Customer Care with policy research group-level demographic updates policyholder demographic corrections or triaging these requests to the correct team.</li><li>Sales Specialist will triage the request to the Service Consultant as necessary.</li><li>- Consistently meets or exceeds expectations for departmental standards related to customer satisfaction quality average handle time auxiliary time after call work and other KPIs.</li><li>Liaison between external client and broker partners and internal home office colleagues via the Service email inquiries for level 1 tasks. </li><li>Effectively communicate findings to the appropriate parties take initiative and follow-through as the liaison with other internal departments as necessary.</li><li>Provide on-going support to clients to ensure all questions or tasks are handled timely and professionally. Must develop a broad working knowledge of company policies procedures policy information/management and premium billing administration.</li><li>Maintain customer records update admin systems and ensure accurate and detailed documentation of account or policyholder updates/changes or interactions.</li><li>Develop and maintain a trust-based positive relationship and rapport with internal and external clients.</li><li>Perform other duties as assigned.</li></ul>
We are looking for a skilled Customer Service Representative to join our team in Buffalo Grove, Illinois. This is a long-term contract opportunity for an individual who excels in providing exceptional customer support and thrives in a fast-paced environment. The ideal candidate will have strong communication skills and a solid understanding of computer applications to effectively manage customer interactions and data entry tasks.<br><br>Responsibilities:<br>• Respond to inbound calls and address customer inquiries with professionalism and efficiency.<br>• Provide outstanding customer service, ensuring all issues and concerns are resolved promptly.<br>• Handle email correspondence and maintain clear communication with customers.<br>• Perform accurate data entry to update customer records and manage order information.<br>• Process customer orders and ensure timely follow-up on requests.<br>• Utilize Microsoft Excel and Google Sheets for tracking and reporting purposes.<br>• Collaborate with team members to deliver seamless support and maintain high service standards.<br>• Engage in outbound calls when necessary to address customer needs or follow up.<br>• Maintain a thorough understanding of products and services to assist customers effectively.<br>• Identify opportunities to improve customer satisfaction and streamline processes.
<p>We are looking for a dedicated <strong>Spanish Bilingual Customer Service Representative</strong> to join a non-profit organization on a contract basis in Chicago, Illinois. In this role, you will provide exceptional support to members by handling inquiries, offering guidance, and ensuring accurate data entry. This is a great opportunity to bring your call center expertise to a mission-driven team.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls with professionalism and empathy, addressing member inquiries effectively.</p><p>• Accurately document call details and update relevant information in the system.</p><p>• Provide clear explanations of policies and procedures to members, ensuring they understand next steps.</p><p>• Offer guidance on best practices and assist members with necessary documentation.</p><p>• Utilize SharePoint, member databases, and Microsoft Office Suite to manage and organize information.</p><p>• Maintain a high level of professionalism and attention to detail during all interactions.</p><p>• Collaborate with team members to ensure seamless service delivery.</p><p>• Uphold confidentiality and adhere to organizational guidelines.</p><p>• Assist with additional tasks as needed to support the department's goals.</p>
<p>We are looking for a dedicated Sales Support Administrator to manage and grow relationships with key clients in the food manufacturing industry. Based near Rosemont, IL this role involves working closely with customers across the foodservice and retail sectors to ensure satisfaction and drive revenue growth. If you have a strong background in customer service and supply chain management, we encourage you to apply. This position is 100% on-site. This position requires travel to client, tradeshows and conferences.</p><p><br></p><p>Responsibilities:</p><p>• Oversee a portfolio of national accounts, ensuring client needs are met and relationships are strengthened.</p><p>• Build and nurture strong partnerships with customers in both foodservice and retail markets.</p><p>• Identify opportunities for growth within accounts and negotiate favorable terms to increase revenue.</p><p>• Analyze market trends and commodity prices to guide strategic pricing and contract decisions.</p><p>• Collaborate with internal teams to ensure smooth supply chain operations and resolve any logistical challenges.</p><p>• Address customer inquiries promptly through email and phone, providing effective solutions and support.</p><p>• Maintain accurate records of customer contracts, quotes, and invoices to ensure seamless account management.</p><p>• Lead regular meetings with clients to discuss performance metrics and address any concerns.</p><p>• Proactively implement strategies to enhance customer retention and satisfaction.</p>
<p>• Thorough knowledge and understanding of US and International Medical Device Regulations, including MDSAP, with direct experience in US 510(k) and EU Class II devices.</p><p>• Strong knowledge of Quality Systems (Measurement, Analysis, and Improvement; Adverse Event and Advisory Reporting; Purchasing; Design and Development; Production and Service Controls, etc.)</p><p>• Expert working knowledge of regulatory requirements, standards, and regulations with significant audit experience.</p><p>• Strong communication, project management and influencing skills.</p><p>• Experience in compliance risk situations.</p><p>• Experience in technical writing and procedure development.</p><p>• Computer literacy.</p>
<p>We are looking for a detail-oriented Collection Specialist to join our team in Burr Ridge, Illinois. In this long-term contract role, you will manage collections for high-value national accounts, ensuring timely payments, accurate account reconciliations, and resolving billing discrepancies. This position offers the opportunity to work with specialized billing systems and customer portals while maintaining positive relationships with clients.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the collection process for a portfolio of high-value national accounts, ensuring timely payments and reducing overdue balances.</p><p>• Manage specialized billing processes, including submission and tracking of construction-related invoices.</p><p>• Reconcile customer accounts to maintain accuracy and ensure all balances are up to date.</p><p>• Utilize customer-specific portals to upload invoices, monitor payment statuses, and communicate directly with clients.</p><p>• Maintain accurate records, process payments, and perform account adjustments using specialized systems.</p><p>• Collaborate with internal teams and customers to resolve payment discrepancies and disputes.</p><p>• Prepare reports detailing account statuses, overdue balances, and overall collections performance for management review.</p><p>• Address customer concerns professionally while fostering positive relationships and resolving billing issues.</p><p>• Ensure compliance with company policies and legal regulations related to collections and billing.</p><p><br></p><p>The salary range for this position is $23/hr to $25/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</p>
<p><em>The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p> </p><p>You know what’s awesome? Sweater weather. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your holiday season. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em> </em></p><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul><p><em> </em></p>
<p>We are looking for a skilled Collections Specialist to join our team on a contract basis in Waterford, Wisconsin. This position will focus on managing accounts receivable and ensuring timely collection of outstanding balances while providing exceptional customer service. The role is fully remote and will last approximately 8-12 weeks.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and analyze accounts receivable aging reports to identify overdue accounts.</p><p>• Communicate with customers regarding past-due balances and ensure timely resolution of outstanding payments.</p><p>• Address and resolve customer inquiries related to billing discrepancies, short payments, and account issues.</p><p>• Research and resolve both internal and external inquiries to provide accurate problem resolution.</p><p>• Prepare and distribute account statements to customers as needed.</p><p>• Assist with invoicing processes and handle ad hoc requests from the team.</p><p>• Provide feedback to improve collections processes and enhance efficiency.</p><p>• Manage assigned accounts by maintaining up-to-date records and tracking payment activities.</p><p>• Utilize software tools such as Salesforce and NetSuite to support collections tasks effectivel</p>
We are looking for a dedicated Collections Specialist to join our team in Chicago, Illinois. In this role, you will focus on managing and resolving outstanding accounts while ensuring compliance with established policies and procedures. This is a Contract to permanent position, offering an excellent opportunity for growth in a fast-paced environment.<br><br>Responsibilities:<br>• Manage and oversee collection efforts for both commercial and consumer accounts.<br>• Communicate with clients to resolve outstanding balances and negotiate payment plans.<br>• Monitor and maintain accurate records of customer accounts and payment histories.<br>• Collaborate with internal teams to address billing discrepancies and ensure timely resolutions.<br>• Analyze account data to identify trends and implement effective collection strategies.<br>• Ensure compliance with company policies and legal regulations related to credit and collections.<br>• Prepare detailed reports on collection activities and account statuses for management review.<br>• Utilize industry-standard collection processes to achieve targets and reduce outstanding balances.<br>• Provide exceptional customer service while handling sensitive financial matters.
<p><em>The salary for this position is up to $65,000-$68,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Fast-Track Career Advancement Opportunity (This position is expected to advance quickly within the company over the next few months.)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Be self-reliant with the entire cash posting process for incoming ACH’s, wires and checks.</li></ul><p> Post cash receipts on a daily basis, which includes</p><ul><li>Obtaining customer remittance information from the AR mailbox and applying payments received to invoices on the customer’s account</li><li>Research and resolve any unapplied customer payments timely manner</li><li>Research and resolve any unapplied non-customer payments in a timely manner</li><li>Maintain cash receipt documentation (customer remittance, bank reports/statements, etc.) in organized manner</li><li>Monitor / Maintain department inboxes (3 inboxes: including AR mailbox, Canadian AR mailbox and AR statement inboxes)</li><li>Respond to all internal and external AR / Cash application requests and inquiries (account statements, payment reconciliations, etc.)</li><li>Communicate account status to appropriate individuals in the company management with timely and accurate information.</li></ul>
<p>We are looking for an organized and personable Receptionist to join our team in Chicago, Illinois. As a vital part of our non-profit organization, you will serve as the first point of contact for visitors and callers, ensuring smooth front desk operations and providing excellent customer service. This is a long-term contract position ideal for someone who values teamwork and enjoys maintaining a welcoming environment. <strong><u>The hours for this role are M-F 11am - 7PM!</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Manage front desk operations, including greeting visitors, answering inbound calls, and directing inquiries.</p><p>• Coordinate conference room bookings and ensure meeting spaces are properly prepared.</p><p>• Handle mailing tasks efficiently, including preparing and sending documents.</p><p>• Monitor office supply inventory, working closely with logistics personnel to restock items as needed.</p><p>• Operate office equipment such as fax machines, printers, and scanners, ensuring functionality.</p><p>• Welcome and assist evening class attendees, providing a positive and detail-oriented experience.</p><p>• Perform light physical tasks, such as lifting items weighing 25-30 lbs.</p><p>• Maintain accurate records through data entry and file organization.</p><p>• Support administrative functions using Microsoft Office Suite tools like Word, Excel, and Outlook.</p><p>• Ensure smooth communication through email correspondence and appointment scheduling.</p>
<p>We are looking for a detail-oriented Fulfillment Specialist (Tier II) to join our team on a contract basis in Naperville, Illinois. In this role, you will play a key part in assembling and preparing payroll packages for delivery while ensuring accuracy and adherence to quality standards. This position requires a strong commitment to security procedures and the ability to perform physical tasks with efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Assemble payroll packages according to client specifications and prepare them for delivery while meeting production deadlines.</p><p>• Verify package contents using checklists to ensure accurate tracking and security of all items.</p><p>• Follow established security and audit protocols to safeguard sensitive client information.</p><p>• Identify and report missing or incorrect package contents to the appropriate team for resolution.</p><p>• Perform routine maintenance and cleaning of distribution equipment to ensure operational readiness.</p><p>• Organize and stage packaging supplies to maintain seamless workflow during production.</p><p>• Collaborate with team members to address any issues and maintain high-quality standards.</p><p>• Stay informed about policies and procedures to ensure compliance in all fulfillment tasks.</p>
<p><em>The salary for this position is up to $100,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance.</em></p><p><strong>Job Description</strong></p><p><strong>Essential Duties and Responsibilities:</strong></p><ul><li>Tracks and reports on timekeeper hours</li><li>Prepares prebills and reviews edits by billing partner(s)</li><li>Verifies the accuracy of billing entries and supporting documentation.</li><li>Prepares invoices for submission to clients via various Ebilling platforms or by email, dependent on client requirements</li><li>Monitors accounts receivable and collection efforts</li><li>Submits budgets per client requirements</li><li>Works closely with billing partners on bill appeals</li></ul><p><strong> </strong></p><p><strong>Skills/Qualifications:</strong></p><ul><li>Detail-oriented, with excellent organizational skills</li><li>Working knowledge of various Ebilling platforms, including: ASCENT, LSS, TyMetrix, Legal-X, Legal Tracker, etc. </li><li>Working knowledge of PCLaw or similar billing application</li><li>Ability to work well under pressure, i.e., managing conflicting and fluctuating deadlines, and effectively prioritizing multiple tasks of equal urgency and importance with minimal supervision</li><li>Experience in effective problem-solving, actively using sound judgment in decision-making processes</li><li>Ability to handle confidential matters discreetly, in a mature and responsible manner conducive to the position</li><li>Effective communication skills, including the ability to be courteous in handling situations patiently and tactfully, with all audiences including partners, associates, staff and external clients and vendors</li><li>Experience with troubleshooting minor technology issues, including hardware and software</li><li>Ability to occasionally work more than 40 hours per week to perform the essential duties of the position; may require irregular hours</li></ul><p><br></p>
<p><em>The salary range for this position is $65,000 - $72,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong>Job Description:</strong> </p><p> </p><p>The A/R Specialist will manage the timely and accurate collection of customer receivables for the Organization. The ideal candidate will be responsible for the collection, processing, and reconciliation of outstanding receivables. position supports the Company’s objectives through building relationships with customers, working cross-functionally with departments and monitoring and reporting on key performance indicators.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Monitor the accurate and timely generation of customer invoices, ensuring compliance with established billing policies and procedures.</li><li>Review and verify the accuracy of invoices and other billing documents.</li><li>Maintain consistent communication with contact(s) at customer to ensure prompt payment and resolve any outstanding payment issues.</li><li>Reconciliation of assigned customer accounts to identify and address discrepancies or variances.</li><li>Investigate and resolve customer inquiries related to billing discrepancies or account issues.</li><li>Prepare and maintain accounts receivable reporting, including aging analysis and collection forecasts.</li><li>Monitor and track customer payment trends, identifying potential risks and opportunities for process improvement.</li><li>Assist with month-end and year-end closing activities as needed, ensuring accurate revenue recognition and financial reporting.</li><li>Support internal and external audits by providing documentation and responding to inquiries.</li><li>Stay up to date with industry best practices and regulations related to accounts receivable and billing.</li></ul><p> </p><p> </p>
<p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Summer is here! Want to be with a company that will ensure you get to enjoy this beautiful weather? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
We are looking for a Fulfillment Specialist (Tier II) to join our team on a contract basis in Naperville, Illinois. In this role, you will play a vital part in ensuring payroll packages are accurately prepared and securely delivered to clients. The position requires attention to detail, adherence to security protocols, and the ability to maintain efficiency in a fast-paced environment.<br><br>Responsibilities:<br>• Assemble payroll packages according to client specifications and prepare them for timely delivery.<br>• Verify package contents using checklists and confirmations to ensure accuracy and security.<br>• Follow established security procedures and audit protocols to safeguard sensitive client information.<br>• Identify and escalate any issues such as missing or incorrect packages to the appropriate teams for resolution.<br>• Perform regular cleaning and maintenance of distribution equipment to ensure operational readiness.<br>• Organize and stage packaging materials to maintain an uninterrupted workflow.<br>• Maintain quality standards while meeting production timelines and expectations.<br>• Collaborate with team members to address workflow challenges and improve efficiency.
We are looking for a detail-oriented Fulfillment Specialist (Tier II) to join our team on a contract basis in Naperville, Illinois. In this role, you will play a critical part in ensuring payroll packages are accurately assembled and prepared for delivery, maintaining strict quality standards and meeting production deadlines. This is an excellent opportunity for someone who thrives in a fast-paced environment and is committed to maintaining security and efficiency in their work.<br><br>Responsibilities:<br>• Assemble payroll packages according to client numbers and prepare them for timely delivery.<br>• Perform package confirmations and checklists to ensure accurate tracking and security of package flow.<br>• Adhere to all security and audit procedures to protect sensitive client information.<br>• Identify and escalate issues related to missing or incorrect outputs to the appropriate teams.<br>• Clean and perform regular user maintenance on all distribution equipment to ensure operational readiness.<br>• Organize and stage packaging supplies to maintain a smooth production workflow.<br>• Support warehouse operations, including inventory management and material handling.<br>• Operate material handling equipment, such as forklifts, to assist in warehouse duties.<br>• Ensure shipping functions are executed accurately and efficiently.<br>• Maintain a focus on quality and production timelines while multitasking effectively.
<p>We are looking for a skilled Marketing Web Specialist to oversee the global implementation, optimization, and analysis of marketing technology solutions. This role involves enhancing the customer journey through digital platforms by collaborating with internal teams and external vendors. </p><p>Responsibilities:</p><p>• Manage global product content across multilingual websites, ensuring accuracy and consistency.</p><p>• Oversee Product Information Management (PIM) and Digital Asset Management (DAM) systems, maintaining their functionality and efficiency.</p><p>• Serve as the primary liaison between marketing, IT, and external agencies to align systems and execute digital initiatives.</p><p>• Analyze web and marketing automation data to identify opportunities for performance optimization.</p><p>• Provide training and support to global teams on digital marketing tools and best practices.</p><p>• Monitor and improve website analytics using tools like Google Analytics and Tag Manager.</p><p>• Coordinate updates to website content, ensuring alignment with branding and marketing strategies.</p><p>• Manage multiple priorities and projects to deliver high-quality results within set deadlines.</p><p>• Collaborate with stakeholders to optimize product listings and digital assets for maximum impact.</p><p>• Implement strategies for paid and organic web optimization to enhance user engagement</p>
We are looking for a success-driven Operations Specialist to join our growing team in Gurnee, Illinois. This Contract-to-Permanent position offers a unique opportunity to contribute to a dynamic and collaborative environment. In this role, you will support key operational processes, ensuring efficiency and accuracy across quoting, logistics, and project management functions.<br><br>Responsibilities:<br>• Assist in managing project logistics, including coordinating with warehouse partners and ensuring timely receipt and handling of materials.<br>• Support the quoting team by analyzing and processing multiple client quotes to maintain accuracy and efficiency.<br>• Utilize software tools like Excel and Microsoft Suite to create spreadsheets, generate reports, and implement formulas.<br>• Collaborate with internal teams to streamline operations and improve cross-departmental communication.<br>• Monitor and update online portals, ensuring data is accurate and accessible for project tracking.<br>• Contribute to the management of client projects, working closely with designers, architects, and other stakeholders.<br>• Identify opportunities to optimize operational processes and implement innovative solutions.<br>• Provide regular updates and reports to senior management on project progress and operational performance.
<p>We are looking for a Collections Specialist to join our team in Bensenville, Illinois. In this role, you will play a critical part in managing and overseeing collection activities, ensuring timely payments from both commercial and consumer accounts. The ideal candidate will have strong communication skills and a detail-oriented approach to handling credit and billing processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage collection efforts for both commercial and consumer accounts, ensuring timely resolution of outstanding payments.</p><p>• Communicate effectively with clients to negotiate payment arrangements and address billing discrepancies.</p><p>• Monitor account status and identify overdue payments, taking appropriate action to minimize financial risk.</p><p>• Collaborate with internal departments to ensure accurate billing and credit processing.</p><p>• Maintain detailed records of collection activities and payment agreements.</p><p>• Prepare regular reports on collection status and account performance.</p><p>• Review and analyze customer credit information to support the collection process.</p><p>• Implement strategies to improve collection efficiency and reduce delinquent accounts.</p><p>• Stay updated on industry regulations and best practices related to collections.</p><p><br></p><p>Medical, dental, and paid time off</p>
<p><strong>Controller – Plant Operations</strong></p><p><strong>Location:</strong> near northern suburbs of Chicago</p><p><strong>Industry:</strong> Manufacturing / Plant Operations</p><p>Excellent client seeking candidates for a Controller role supporting manufacturing / plant operations. This position plays a critical role in overseeing plant financials, driving operational efficiency, and partnering with both plant management and executive leadership. You will lead all aspects of accounting, financial reporting, inventory control, and compliance to ensure accurate and timely financial performance tracking at the plant level.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the preparation of accurate monthly, quarterly, and annual financial and management reports, including detailed variance and trend analyses.</li><li>Manage the month-end close process, journal entries, and account reconciliations to ensure financial accuracy and timeliness.</li><li>Supervise and develop a small accounting team responsible for billing, collections, accounts payable/receivable, and payroll processing.</li><li>Monitor and improve internal controls, accounting policies, and plant financial procedures to ensure SOX and regulatory compliance.</li><li>Support plant operations by managing and analyzing standard cost updates, inventory valuation, and production costing.</li><li>Coordinate physical inventory counts and cycle counts; analyze and resolve inventory discrepancies.</li><li>Maintain and adjust product routings, bills of material, and standard cost structures in alignment with customer pricing and material fluctuations.</li><li>Oversee the fixed asset management process including capitalization, depreciation, and reporting.</li><li>Provide financial insight and recommendations to plant and executive leadership to drive strategic decision-making.</li><li>Support cross-functional projects and provide ad hoc reporting as needed.</li><li>Become a subject matter expert in the plant's ERP system, with a focus on manufacturing and cost accounting functionality.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in Accounting, Finance, or related field (CPA or MBA preferred).</li><li>5+ years of progressive accounting/finance experience in a manufacturing or plant environment.</li><li>Strong understanding of standard costing, inventory management, and cost accounting principles.</li><li>Prior experience managing small teams and collaborating cross-functionally.</li><li>Proficiency in ERP systems; experience with manufacturing-specific systems preferred.</li><li>Advanced Excel and analytical skills.</li><li>Ability to thrive in a fast-paced, hands-on plant environment.</li></ul><p><br></p><p>This role offers the opportunity to make a significant impact on plant operations by driving financial clarity, improving processes, and serving as a key partner to both finance and production leadership.</p><p><br></p><p>Benefits include insurance, vacation pay, holiday pay and more </p>
<p><em>The salary range for this position is $90,000 - $95,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><strong><u>Position Summary</u></strong></p><p>The Accounting Manager maintains superior attention to detail while managing multiple objectives concurrently. The following details are not definitive and subject to change based on organizational needs.</p><p><br></p><p><strong><u>Responsibilities include, but are not limited to:</u></strong></p><ul><li>Management of day-to-day accounting operations and ensure processes are efficient.</li><li>Preparation of monthly balance sheet account reconciliations.</li><li>Ensure accurate and timely monthly, quarterly, and year-end close.</li><li>Accounts Payable: Supervise accounts payable functions – invoices, reconciliations, weekly payments, and vendor relations.</li><li>Accounts Receivable: Manage accounts receivable processes including billing, payments, review, analysis, and follow up.</li><li>Reconcile bank statements, credit card statements and employee reimbursements.</li><li>Prepare and enter required journal entries and other account reconciliations as needed.</li><li>Oversee the general accounting processes for inter-company, fixed assets, depreciation, CIP, bad debt, interest, and capital leases.</li><li>Evaluate new and existing customers for credit worthiness and limits. Analyze credit history and information related to applications for credit and overdue/delinquent accounts</li><li>Responsible for all collection activities including follow-ups with attorneys and outside collection agencies regarding legal activities. </li><li>Manage vendor contracts, insurance policies, licenses, and permits for both business entities.</li><li>Lead for internal and external audits to ensure full cooperation and compliance with all qualified requests.</li><li>Maintain strong internal control environment to safeguard assets, improve profitability, and manage business risks.</li></ul><p> </p>
<p>Robert Half is seeking a Senior IT Systems Engineer to lead the implementation, management, and support of its vital information technology infrastructure. This role requires expert-level knowledge of server, network, and application technologies, along with a proven ability to manage complex projects and mentor junior team members. Candidates should have experience with Microsoft Windows or Linux server environments, storage area networks, VMware virtualization, and healthcare-specific systems like Epic EMR. Certifications like MCSE or Red Hat, as well as expertise in scripting, programming, and networking, are highly desired. Strong problem-solving abilities, leadership skills, and a customer-centric approach are essential to excel in this senior position.</p><p><br></p>
<p><em>The salary range for this position is $150,000 - $160,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. </p><p><br></p><p><strong>Description:</strong></p><p>As a Tax Manager, you will be working on variety of clients and will specialize in the taxation of financial products and investment vehicles providing both tax consulting and tax compliance services to: Proprietary/High Frequency Trading Firms; Broker-Dealers; Commodity Pools and Hedge Funds; as well as high-net-worth individuals associated with these types of entities and other investors focused in the financial services industry.</p><p>The Tax Manager will deal with complex financial products including OTC derivatives, futures, options, swaps, fixed income, convertible debt, asset-backed securities, and other derivative products. The Tax Manager will work closely with our Tax Partner to research new tax rules, prepare and review tax returns, and to develop our tax practice within the financial services industry. The ideal individual will be a professional willing to coach, develop and lead tax professionals, and build a team of dedicated tax specialists.</p><p> </p><p><br></p><p><br></p>
